Recent Why SERVPRO Posts

Reduce Roadblocks With the Right Restoration Company | SERVPRO® of Western Dutchess County

8/10/2020 (Permalink)

A large tree leaning on a damaged home after a storm The right restoration company to handle any storm damage needs will prove to be an invaluable decision!

After severe weather like Tropical Storm Isaias, moves through an area, discovering damage to your Beacon home or Fishkill commercial space can be disheartening—and with the severity and cost of storm damage recovery on the rise, it is natural to feel overwhelmed. Fortunately, there are steps everyone can take now to be certain they are prepared in case this does occur.

The most important thing you can do is choose the restoration company you will work with, and make sure your decision is a good one. The company you work with will provide you with valuable peace of mind and allow you to worry less about the process from start to finish. Choosing the right restoration company makes all the difference.

Choosing the Right Restoration Company for You

Choose based on their reputation. If you have storm damage, you will likely be inundated by calls and flyers at your home from companies offering restoration services—but many of these may be totally fake. To avoid falling victim to a restoration scam, check up on the company’s restoration website and reviews to make sure they are both locally and nationally respected.

Choose based on their commitment to service. When many people experience damage all at once, there are many companies that may begin to fall behind on their restoration workload due to lack of resources. We are fortunate enough to have a national SERVPRO® network behind us—this means we can always depend on our partners for backup and extra resources, allowing us to guarantee exceptional service regardless of the extent of the damage.

Choose based on their availability. Sustaining storm damage tends to happen at the worst possible time, but your restoration company should never make you feel like it is a burden you have called. With our 247 emergency phone line, you can call us any time you need to. Even if it is a night, weekend or holiday, we will spring into action and formulate your damage response plan right away.

When you have damage from a storm to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.

Our Commitment to Restoration in the Dutchess County | SERVPRO® of Western Dutchess County

7/16/2020 (Permalink)

a green SERVPRO® truck parked in a home's driveway You can rely on the experts at SERVPRO® any time of day or night, we're always here to help!

When it comes to sustaining damage to your Poughkeepsie home or office, choosing the right restoration company is one of the best things you can prioritize as you work toward recovery.

If you have a localized emergency, such as a  house fire or a burst pipe, you will want to work with a company that can quickly handle the issue with professionalism.

If your damage is due to a larger disaster, you want to work with a company that has the resources to help your entire area, but also one that you know is legitimate due to the rise in post-disaster restoration scams.

Regardless of what your damage is, you can count on your local SERVPRO® crew to make it right. From fire to water and every type of damage in between, we will always be there with a friendly smile and a rapid response to help you.

WHAT IS THE SERVPRO® DIFFERENCE?

Our Commitment to Our Community Unfortunately, after large-scale disasters, there will be many unscrupulous restoration companies that move into an impacted area and attempt to take advantage of people in need. Because we are an active member of our community, you never have to worry about that with us. We have been locally owned and operated in Dutchess County since 1992 and have helped more than 50,000 area customers with their household and business damages since then.

Our Commitment to Our Employees 

When you hire a restoration company, you are hiring a crew to come into your house, handle your belongings and return your life to its pre-disaster state—that is not something we take lightly. To ensure you are always getting the best service possible, we only hire the best technicians and train them using restoration industry standards so you can be certain your property is in good hands.

Our Commitment to Excellent Service

Our 24/7 emergency line is not just for show. You can call us at any hour to report your damage, and we will immediately begin assembling and dispatching a crew to get your damage treated quickly. When it comes to restoration, acting quickly is key and we never want to leave you wondering when we will arrive, so we will communicate and act quickly throughout the entire process. When you need restoration for your home or business, we are here to help you.

Contact us at any time and let us be your trusted restoration provider for any issues.

Great Time Passers While Social Distancing In Your Dutchess County Home

3/25/2020 (Permalink)

A woman laying on her couch at home with a laptop and head phones on. It's important to remain at home during these difficult times, but being active and engaged can really help!

As most of us in Poughkeepsie, Fishkill, Wappingers and Beacon are facing long periods of time at home while practicing social distancing, we’ve compiled some of our favorite ideas of how you can stay engaged, active, expand your mind and have some fun!

-If you’ve got children at home, in addition to some school work, take a look at this website loaded with FREE crafts for kids of all ages!

-This is a personal favorite also geared towards children, Virtual Field Trips! This fabulous article has all the categories no matter what your little person might love, from the zoo to the space frontier and everything in between!

-Looking for some free reads? This Open Library has thousands of free downloads. Escape to whatever genre you love!

-Craving some garden time? Check out this awesome article about getting your garden ready written by Sue Adams of our local Adam’s Fairacre Farms!

-Missing your gym? Here’s the most recent list of how you can get in your work out from home.

Don’t forget your local restaurants, most have delivery or curbside pickup available and really need your business right now! These lists are ever-changing, best to call your favorite one directly.

SERVPRO of Western Dutchess County is actively working in accordance to the CDC standards of virus disinfection for any home or business. If you have concerns or questions about how we can help during this tough time, please don’t hesitate to call us at (845)831-3600. We’re always here to help!

We ARE the cleaning experts in Dutchess County

3/19/2020 (Permalink)

An image of microscopic bright green and black spores. In these uncertain times, trust the experts at SERVPRO for any cleaning services needed at your home or business.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are the LOCAL specialists in cleaning services, and adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the Coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning, sanitizing and disinfection services, call the experts today at SERVPRO of Western Dutchess County. We’re always here to help.

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Disinfecting and Sanitizing Services are SERVPRO of Western Dutchess County's Specialty!

3/13/2020 (Permalink)

An image of a person in a protective suit with a list of locations that can have specialty cleaning services. SERVPRO of Western Dutchess County can do specialty deep cleaning at a full range of properties including your home!

SERVPRO of Western Dutchess County can help minimize the spread of germs in your business or home with proactive deep cleaning.

We’re trained to adhere to the highest cleaning and sanitizing standards, making us the #1 LOCAL choice for cleanup and restoration. We utilize hospital grade disinfecting products for non-porous surfaces as well as sanitizing products for porous materials and disinfecting ULV fog, effectively tackling microorganisms such as viruses, bacteria and mold.

As long-time providers of trusted and proven cleaning services in Dutchess County, let us help give you piece of mind.
Call us today at (845)831-3600 to see what we can do at your HOME OR BUSINESS. We’re always Here To Help.

Get to Know Your Local SERVPRO® | SERVPRO® of Western Dutchess County

2/27/2020 (Permalink)

A family of four sitting on a couch laughing with each other. Count on SERVPRO of Western Dutchess Count to be your TRUSTED leader for damage remediation in your home or business!

If you own a home or business in Dutchess County, it is natural to worry about what will happen if a disaster comes your way. Whether you are concerned with damages from fires, smoke, floods, storms, mold or bio-hazards, you want to know that you have a company to call to help you recover.

The good news is that is exactly what we are here for. We are family-owned and operated and invested locally in this area for over 25 years, and no matter the hour you discover damage, we are just a phone call away.

What Makes Us Your Trusted Community Restoration Team

We Are Committed to Our Community in the Hudson Valley. Our owner, Gil, and his wife, Sheryl, were raised in the area and have lived here their entire lives. They have chosen to raise their family here to invest in the area, and have been operating 2 SERVPRO locations to meet any local residents’ needs. They are also proud to help out local branches of
organizations such as The Children's Home, Love Holds Life Children’s Cancer Foundation, and the Dutchess County Chamber Workforce Development Program and multiple First Responder Stations and organizations.

We Have Helped Many Residents Rebuild

We have been operating since 1993, and in that time we have helped more than 50,000 customers with restoration. We have helped with fire, water, flood and storm damage for both businesses and households and have proven experience in the field.

We Hire Top-Notch Restoration Professionals

Not only do we hire people of the highest character with the highest work ethic, but we also
provide them with ample and continuous training to ensure they are ready to tackle the biggest restoration tasks.
Many of our restoration professionals have been with us for more than 10 years, amounting to
extensive restoration experience.

We Are Proud to Show You How SERVPRO® Makes a Difference

The SERVPRO motto is “Like it never even happened,” and that is the level of service we aim for on every restoration job. We are trusted leaders in the restoration industry and we take our reputation very seriously. When you need us, we respond 24/7 to begin your restoration process and show you the difference that working with SERVPRO makes. We're here to help and faster to any size disaster.

If you have damage to your home, you can count on us. Contact us 24/7 to learn more about us
or to begin your restoration process with us.

How Our Commercial Restoration Approach For Your Fishkill Business Sets Us Apart

2/17/2020 (Permalink)

A group of employees in professional attire sit around a conference table with paperwork SERVPRO has the experience, the certifications and the most advanced restoration techniques to restore your commercial building to preloss condition.

For business owners in Dutchess County, it is vital to have a restoration plan in place for your business in case of a disaster or other damages. Considering that FEMA’s most recent report states that 40% of businesses fail to reopen following a disaster event, being able to have restoration services respond right away can make all the difference in how quickly your business is able to recover.

If you are searching for a commercial restoration company to help you recover, read on to discover some of the things that set SERVPRO ® of Western Dutchess County apart in the space. We are industry leaders with a variety of experience and expertise, and we are here 24/7 to respond to your call after damages occur.

We Have Experience With a Variety of Building Types

We have many years of experience in commercial restoration with a variety of commercial building types. Some of the commercial buildings we can tackle restoration for include:

? Small and large office buildings

? Apartment complexes and rental properties

? Industrial plants and warehouses

? Schools

? Restaurants, hotels, retail operations and other customer-facing businesses.

Regardless of the type of building or business you are operating in, our experienced technicians will be able to help you quickly recover.

We Can Help With Any Type of Commercial Damage

Because of our certifications and expertise, we are able to help with a variety of damages to commercial properties. Our technicians are trained according to IICRC standards and can handle fire damage and subsequent smoke odor removal, water damage, storm damage and a variety of other scenarios that you may need to help your business reopen.

No Commercial Restoration Job Is Too Large for Us

We are proud to be a LOCALLY owned and operated restoration company, but we also have the benefit of having the SERVPRO name and family behind us for larger restoration tasks. In the event of extreme damage or a large-scale disaster, we can work with other SERVPRO owners across the country to obtain extra resources, additional technicians and more equipment—meaning we can handle any disaster, regardless of the size.

If you are in need of commercial restoration for your property in Fishkill, Beacon, Wappingers or Poughkeepsie, we are here for you 24/7. Contact us at any time, we're faster to any size disaster!

If You Have an Oil Furnace, Boiler or Hot Water Heater in Your Fishkill Home, Learn What a Puffback Is!

1/27/2020 (Permalink)

Black soot webs hanging from a ceiling after a furnace mis-fire Puff backs can be dangerous to breathe in, call the experts at SERVPRO to get it cleaned up right!

Have you ever seen a car backfire and there’s a dark plume of smoke behind it when that happens? That’s similar to what can occur to your oil furnace, it’s when the burners don’t ignite upon start up and cause excess oil fumes to combust, or an explosion of un-burned oil. This reaction can produce a large amount of smoke that will cause soot and debris to spread throughout your house, called a Puff Back.

Maybe you’ve noticed oily, black-looking webs on your ceiling? Those are soot webs, exactly the bi-product of a puff-back. If you think it’s only going to found in the areas where the vents might be, think again. The only thing soot is good at, is traveling and hiding. Closed kitchen cabinets? Yup, it probably got in there. Guest bath down the hall? Most likely you’ll feel an oily film or see blackish spots in there too. Forced air systems will do their job and force the air everywhere along with whatever soot is hitching a ride.

Inhaling soot can be dangerous to your health, as it contains dirt, dust, chemicals, acids, and other harmful items. Inhaling those particles can lead to serious health issues. As much as you want to grab a sponge and get to work, most household cleaners can’t remove soot. the absolute best and easiest course of action is to contact a professional restoration company.

Some Quick “Now What Do I Do and Don't?”:

-Turn off the furnace. Don’t touch the soot and limit movement in the house. This also means don’t open windows or turn on fans.

-Don’t stay in the home if you really don’t need to. Cover your mouth and nose with a cloth if you must go inside for any reason. (Same for pets!)

-Do call your insurance company and file a claim.

-Call an HVAC specialist to fix the furnace.

-Call SERVPRO of Western Dutchess County 24/7. Our trained experts will walk you through every step, get that damage cleaned up and work directly with your insurance company to get this taken care of quickly and efficiently.

We’re always here to help at (845)831-3600.

Preventing Water Damage From Frozen Pipes | SERVPRO® of Western Dutchess County

1/7/2020 (Permalink)

A photo of a piece of pipe with ice formed on it Frozen pipes can be a major headache in the winter months, protect your home against them!

During the chill of the winter months in Dutchess County, frozen pipes are a serious concern we hear about from homeowners. In fact, burst pipes are one of the biggest causes of water damage during the winter months, amounting to more than $5,000 in property losses on average. 

Understanding why pipes freeze, why frozen pipes burst and how these factors can lead to water damage is an important part of keeping your household dry and warm during the wintertime. Read on for our guide to frozen pipes and how to prevent them. 

How Pipes Freeze and Why They Burst 

When the weather is cold enough, any pipe can freeze—while those running through unheated areas such as exterior walls or basements are the most vulnerable, even pipes inside the home can become frozen if conditions are right. 

When temperatures drop and the water inside the pipes begins to freeze, it can create an inconvenience as you will not be able to access running water. However, if frozen pipes are left alone and no effort is made to thaw them, the pressure inside will become too great and the pipe can actually burst open, leading to water damage. 

Ways Frozen Pipes Can Cause Water Damage 

Once a pipe bursts open, the potential for water damage is automatically increased. Instead of bursting directly at the frozen blockage, pipes generally falter further up the line, in between a closed faucet and where the blockage occurs—often in a wall or under a sink, which may not be discovered immediately if it occurs. This allows all the built-up water to begin coursing through the breakage and flow freely through your home. 

How to Prevent Pipes From Freezing 

Fortunately, there are steps that homeowners can take to prevent their pipes from freezing and avoid costly water damage. By preventing pipes from freezing in the first place, it will greatly lessen your headache throughout the colder months: 

  • If you are leaving for a long period of time, make sure the heat stays set to above 50 degrees. 
  • Leave faucets on a slight drip so water is constantly running through the pipes. 
  • Open cabinet doors in the kitchen and bathroom and ensure all the bedroom doors are open to increase airflow. 
  • Add insulation to exterior areas with water pipes and/or to the pipes themselves. 
  • Keep garage and cellar doors closed tightly if there are water lines inside. 

Are you concerned that a pipe has burst in your home? Contact us to have our trained experts inspect your home for moisture damage. We're here to help 24/7!

It’s Not Just the Flames that Do the Damage to Your Home or Business | SERVPRO® of Western Dutchess County

11/19/2019 (Permalink)

A photo of a burned kitchen in a home, cabinets blackened and appliances removed. The flames from a fire are only one part of the damages that can occur during a residential or commercial fire.

Whether it’s at your Wappingers home or your Poughkeepsie business, a fire is a devastating occurrence. Once the flames are put out, the next step is often confusing at to what the cleanup truly entails and what kind of damage has really been done.

Horrible flames are what most of us think of, but the fire itself isn’t always what causes the most damage. Smoke, soot and water damage go together with a fire no matter the type, and it is important to work with a trusted and reliable restoration company that understands how to handle all these issues. 

The Types of Damage That Fires Can Cause 

Smoke Damage Smoke inhalation is the #1 cause of fire-related deaths, and smoke damage is also one of the most severe ways a structure can be impacted after a fire. Smoke seeps into absolutely everything, damaging furniture, walls, flooring, even the furthest rooms. For areas not physically touched by the flames, paint discoloration, corroded appliances and unbearable odors can all be expected following simply due to the smoke. 

Soot Damage Soot is an inescapable, dangerous substance that WILL cover nearly any material in a layer of extremely hazardous film. Soot is the deposit that smoke leaves behind, which often contains many dangerous chemicals as a result of the burning of plastics and other materials. Not only can soot linger on items, but it can also infiltrate the ducts of the HVAC system in a home or business, leading to contaminated air quality that results in health issues. Hiring a restoration company that can also remediate your HVAC system and duct work is key to improving the air quality.

Water Damage Whether it is from firefighting efforts or automated sprinkler systems, water damage and fire damage are often intertwined. Not only can water damage result in more damage to susceptible items such as electronics, but it can also result in mold growth if it is not removed quickly by a professional. In the right humidity and temperatures, mold will start to grow within 48 hours. Though putting out the fire should always be the first concern, it is important that cleanup is done properly and efficiently in order to mitigate as much damage as possible and to avoid secondary issues.

SERVPRO of Western Dutchess County has been the trusted, LOCAL fire and water damage remediation company since 1992. We have the certified professionals who will handle any remediation needed, in either a commercial or residential property and get you back to normal quickly. 

If your home or business has been impacted by a fire, we are here to help! We’re here to help, 24/7 and can make it “Like it never even happened.”

An Overview of How Storms Can Damage a Home | SERVPRO® of Western Dutchess County

11/13/2019 (Permalink)

Hail and rain hitting a roof during a storm The effects of a storm can be very damaging, give us a call asap if you suffer any kind of storm damage.

Though storm warnings are fairly common, it is important to take weather advisories seriously every time they are issued. Because of the variance in weather and atmospheric conditions, no two thunderstorms are exactly the same. Though some might pass through and bring gentle showers, others can cause extreme amounts of damage in a short time. 

To give homeowners in Poughkeepsie, Fishkill, Wappingers and Beacon an idea of what to expect when severe weather is forecasted, we have compiled the four most common types of storm damages that can occur to a home. The effects of a severe storm can range from mild to severe, and it is important to know what to prepare for when hazardous weather is coming your way. 

Lightning Damage Lightning strikes occur around 25 million times each year, and it is possible for lightning to strike the same place twice. When lightning strikes a home, it can cause fires, electrical issues and structural fractures, making it a large headache for homeowners. If your home is struck by lightning, having an expert inspection is key as lightning damage could also increase your chances for electrical fires in the future. 

Hail Damage Hail is caused when the storm pushes rain clouds upward enough that the water droplets are frozen solid before passing through to the ground. Hail damage is commonly considered for cars that are parked outside, but it can also wreak havoc on a house’s roof, drainage systems and can even break windows if conditions are right. 

Flood Damage Flooding is one of the most dangerous things that storms can lead to. While thunderstorms typically cause what are known as flash floods, they can also lead to more long-term flooding if conditions are right. Flood damages can be detrimental to a home and its contents and cause hazardous conditions for those in affected areas. 

Wind Damage In some cases, severe storms can have winds as significant as a tornado would, yet they often last much longer. We all can remember a “straight line storm” that was thought to be a tornado by the shear damage it left. Severe weather can cause homes to become damaged beyond recognition, especially if they face an open area or are located in a spot where they might be particularly vulnerable to winds. If high winds are in the forecast, it is important to secure anything in your yard in advance and to take cover immediately as they approach. 

If you’ve sustained any storm damage to your Western Dutchess County home, call us 24/7 to get your restoration process started right away!

Understand how Mold works and help prevent it in your Wappingers home

11/9/2019 (Permalink)

Black mold spores growing on the interior white walls of a home Controlling moisture and preventing water damage is the first step to keep mold out of your home.

The truth is that mold exists everywhere in nature. There is no way around it and not all forms are harmful or able to thrive. Mold needs moisture and a temperature above 32 degrees to live and thrive, as well as an organic food source to help it along (think wood, cardboard and soap). Mold spores can be found in almost any climate, in any home and often you’ll smell it before you can pinpoint its source.

Mold, or microbial growth stemming from water damage, is thought to be the #1 indoor air quality problem in U.S. housing. Not only does water lead to mold growth, but that itself can cause health issues and can lead to cosmetic problems in the home and structural rot if not repaired.

Controlling moisture in wood-based products like framing lumber and sheathing (typically used when building a home) by water management principles used by builders, helps deter mold growth by driving water away from the home or sloped away from the structure.

On the interior, make sure to check for leaks periodically in places like the bathroom, under sinks, the basement and attic spaces. If you’ve noticed a leak, can see mold growth or started to smell that famous smell, get it repaired as soon as possible and then call in the experts to get rid of any mold that might have developed.

SERVPRO of Western Dutchess County offers FREE estimates on mold damage and is experienced and certified in mold remediation.  Trust your home to the local experts, in business since 1992. Call us today to schedule your free mold estimate, 845-831-3600.

There is nothing we can’t do to make your Poughkeepsie damage “Like it never even happened!”

11/7/2019 (Permalink)

A bathroom in a home with water damaged walls taken down to the studs. Ask SERVPRO today how our reconstruction services can work for you!

SERVPRO of Western Dutchess County offers all phases and types reconstruction services for any kind of mitigation! No need to even think about a window guy or a flooring person after the fire or water damage restoration is done, we can do it all!

Not only will our trained and certified professionals take care of the cleanup services, we can seamlessly transition into the reconstruction services to help restore your home or office back to preloss condition!

Our Reconstruction division is excited to offer the following services during the rebuilding process: 

  • Structural repairs
  • Framing
  • Carpentry
  • Electrical
  • Plumbing
  • HVAC
  • Windows/Doors
  • Interior Design
  • Tile Work
  • Flooring and Carpeting
  • Ceilings
  • Roofing
  • Drywall
  • Siding
  • Exterior Finishes

Not seeing something you need here? Just ask!

No damage is the same and no restoration or reconstruction could be the same. We will work with you and your insurance company directly to customize a rebuild plan that best fits you, your home or your business. No job is too small or large!

Call today for more information 845-831-3600 or visit our Facebook Page or our Google page for tons of helpful articles, blogs, tips, pictures and posts!

There is nothing we can’t do to make your Poughkeepsie damage “Like it never even happened!”

11/7/2019 (Permalink)

A bathroom in a home with water damaged walls taken down to the studs. Ask SERVPRO today how our reconstruction services can work for you!

SERVPRO of Western Dutchess County offers all phases and types reconstruction services for any kind of mitigation! No need to even think about a window guy or a flooring person after the fire or water damage restoration is done, we can do it all!

Not only will our trained and certified professionals take care of the cleanup services, we can seamlessly transition into the reconstruction services to help restore your home or office back to preloss condition!

Our Reconstruction division is excited to offer the following services during the rebuilding process: 

  • Structural repairs
  • Framing
  • Carpentry
  • Electrical
  • Plumbing
  • HVAC
  • Windows/Doors
  • Interior Design
  • Tile Work
  • Flooring and Carpeting
  • Ceilings
  • Roofing
  • Drywall
  • Siding
  • Exterior Finishes

Not seeing something you need here? Just ask!

No damage is the same and no restoration or reconstruction could be the same. We will work with you and your insurance company directly to customize a rebuild plan that best fits you, your home or your business. No job is too small or large!

Call today for more information 845-831-3600 or visit our Facebook Page or our Google page for tons of helpful articles, blogs, tips, pictures and posts!

Why You Should Choose SERVPRO® for Your Restoration Needs | SERVPRO® of Western Dutchess County

11/5/2019 (Permalink)

A blue living room wall with extensive areas of black mold growing on it. Trust the trained and certified professionals at SERVPRO of Western Dutchess County to handle all of your restoration needs!

When there is fire, water or storm damage to your home or office, parsing out what your next steps should be can be an overwhelming process. Even with the rate of natural disasters continuing to rise, it may not feel like a possibility until it happens to you. 

The good news is that we have extensive experience in restoration in many types of scenarios and know exactly what to do in order to assist you as quickly and efficiently as possible. 

Our approach to restoration is dynamic, so you can expect a quick response by trained professionals with state-of-the-art equipment any time you call. Here is some information about why you should choose us for all your restoration needs: 

A Quick Damage Response Time- When it comes to any type of damage to a residential or commercial building, quick response time will be helpful. Fire, water and storm damages are all best treated early on to prevent the damage from becoming worse or giving rise to new issues, which is why we prioritize our response time to get to you. When you call our 24-hour emergency line, we will answer immediately and get your restoration process set in motion. 

Technicians That are Leaders in Restoration- Our damage technicians are responsible for helping you reclaim your home, which is why we invest heavily in their training and ensure they are leaders in their field. The Institute of Inspection Cleaning and Restoration Certification (IICRC) provides the industry standards for what restoration technicians should know, which our team studies heavily in addition to the extra SERVPRO® training they receive. 

State-of-the-Art Restoration Equipment- When it comes to restoration for your home or office, you want the assurance that you are getting access to the best equipment available, which we can provide. Whether we are dealing with water extraction, odor removal or dry cleaning furniture, we have the best equipment and can do the job correctly the first time. The IICRC provides guidelines for equipment types, which we are sure to heed in order to ensure that our technology fleet is fully up to date. 

Are you in need of residential or commercial restoration? Give us a call! We are here 24/7 to get the restoration process set in motion for you

The unknown fire hazard lurking in your Dutchess County home

11/4/2019 (Permalink)

A dryer vent tube clogged with debris, dust and hair A clogged dryer vent is more dangerous than most would think!

The weekly (or daily) task of getting the laundry done is not something we give too much thought to other than getting it out of the way, but according to Consumer Reports (2018), every year firefighters across the country respond to around 17,000 home fires caused by clothes dryers, according to the Building Performance Institute.

A whopping 34% of these fires is caused by an accumulation of lint, the simple task of cleaning the lint trap can set you up for a dangerous situation that can be far more serious than decreased performance caused by constricting a dryer's duct work.

Take a look at these best practices to ensure safety in the laundry room:

  • Read the manufacturers’ instructions and warnings upon installation and be sure that your dryer is installed by a knowledgeable professional and that the correct electrical plug and outlet are used
  • Clean the dryer lint filter before and after each load of laundry
  • Clean the filter with a nylon brush at least once every six (6) months or more often if it becomes clogged.
  • Completely clean lint out of the vent pipe every three (3) months.
  • Check occasionally through the venting system behind the dryer to ensure it isn’t damaged.
  • Put a cover on outside wall dampers to keep out the elements.
  • Ensure the outdoor vent cover opens when the dryer is on.
  • Consider having SERVPRO of Western Dutchess County clean your dryer venting. It’s easy, reasonably priced and will help ensure safety.

If you’re interested in scheduling a cleaning or if your family has experienced a fire of any kind and needs help restoring your home, SERVPRO® of Western Dutchess County can help 24/7! Give us call at 845-831-3600 to learn about our fire restoration services. We’ll make it Like it never even happened.

Winter prep in the Fall for your Poughkeepsie home-SERVPRO of Western Dutchess County

11/4/2019 (Permalink)

A double-pane window with condensation inside and insufficient caulking around it A reliable list of to-do's before winter comes could really help avoid a costly situation!

It’s easy to remember what your family needs for a Dutchess County winter but consider what your home needs as well. Some simple home strategy prep in the Fall months can help avoid a very costly and inconvenient experience in your Poughkeepsie home this, and every winter.

Make a “Check it and Fix it” list of to-dos’ around the house, you’ll want to include things like:

-Winter heating costs- putting some savings aside for unexpected issues like pipes breaking, heating system malfunctions and plumbing failures.

-Check the windows and doors for drafts and insulate or seal as needed. Put in storm windows and doors if you have them. Don’t forget the basement.

-Hire a professional to perform a furnace inspection as well as having the dryer vents and duct work cleaned. We recommend this yearly at least.

-Drain any water from outdoor faucets, spigots, hoses and sprinklers. Locate water sources if they need to be shut off in an emergency. Use heat tape on problem pipes inside the home to help prevent them from freezing.

-Have your fireplace and chimney inspected and cleaned if needed.

-If any pipes or ducts travel through an exterior wall, use caulking or weather stripping around entry points.

Tackle one or two of these tasks at a time, enlist family members for help and you’ll be done in no time. It’s worth the prep to help avoid a potential situation.

SERVPRO of Western Dutchess County is here to help in any fire or water damage situation, our crews are here 24/7 for your emergencies. Give us a call, we’re faster to any size disaster!

Must-Haves for Your Emergency Kit | SERVPRO® of Western Dutchess County

8/22/2019 (Permalink)

Take the time to make and stock an emergency supply list for weather-related emergencies! Having a well-stocked emergency supply kit offers some peace of mind in weather-related disasters!

When a weather emergency strikes, there will not always be time to gather your supplies before heading to a basement or other safe space to wait out the storm. Having an emergency kit that is fully stocked and ready can make such a big difference in your survival during a disaster.

Experts recommend that your emergency kit contain at least 72 hours of provisions as well as some necessities such as personal hygiene supplies and emergency radios. An emergency kit is the best way to obtain peace of mind and know your family will be safe.

The Basic Emergency Kit:

While every emergency kit should be tailored for individual needs and considerations, to build an emergency kit with the bare necessities, this is what Ready.gov recommends:

  • At minimum, one gallon of water per person per day for at least three days
  • A three-day supply of non-perishable food per person
  • Either a battery-powered or hand-crank radio for local alerts
  • A NOAA Weather Radio for national alerts
  • Flashlights for each person
  • A well-stocked first-aid kit
  • Any prescription medications your family members may require
  • A surplus of portable phone chargers, charger cords and batteries for the flashlights and radios 
  • Dust masks for filtering debris-filled air
  • Paper towels, toilet paper,  garbage bags, hand sanitizer and any other personal hygiene supplies
  • A non-electric can opener and utensils for food.
  • Local maps of the area with shelters clearly marked

Additional Supplies for Emergencies:

Having the above items is a great place to start, but if you have the space and ability to build out a more robust kit, there are some additional items you may want to include:

  • Tools such as wrenches, hammers, nails and pliers
  • Plywood in case it is necessary to barricade doors or windows
  • Duct tape and plastic sheeting in case an impromptu shelter needs building
  • Solar-powered chargers for using electronics long-term
  • Climate-appropriate spare clothes
  • Thin, camping-style blankets
  • Unscented bleach, which can be used as a disinfectant or water purifier
  • A source of entertainment for adults and children
  • Cash and/or travelers checks

If you’ve experienced a weather-related disaster and have sustained water or storm damage in the process, SERVPRO® of Western Dutchess County is here to help you. Our experts are available 24/7, and pride ourselves on a fast response time following disasters.

SERVPRO of Western Dutchess County IS your ONE STOP SHOP for all the remediation, repairs and rebuild your home needs!

5/6/2019 (Permalink)

We offer a full line of reconstruction services too! From start to finish, we've got your back!

Fire or smoke damage at your Fishkill property? Suffered water loss in the basement of your Poughkeepsie home? Maybe your furnace backfired and threw soot all over your Wappingers Falls living room? Did that annoying sink leak turn into mold issue in your kitchen in Beacon?

Make one phone call, 845-831-3600, and we’ll take care of everything.

You know us for being the experts at restoring fire damaged homes to preloss condition, getting the smell of smoke out of everything, drying out, cleaning and rebuilding the water-damaged floors and walls, and being certified to remove mold of all types, but we also offer FULL RECONSTRUCTION services no matter what type.

Some of our reconstruction services are:

-Structural repairs, framing, drywall, ceilings, and all types of flooring

-Carpentry, cabinets, tile, windows, and doors

-Interior design and exterior finishes

-Electrical, plumbing and HVAC

Ask us today how we can help get your life back to normal. SERVPRO of Western Dutchess County is with you every step of the way to make the damage “Like it never even happened.”

https://www.SERVPROwesterndutchesscounty.com/photo-gallery/why-SERVPRO

Know the 3 categories of contaminated water that can occur with a water damage in your Dutchess County home.

4/3/2019 (Permalink)

Regular water that happens to be pouring out of duct work? Nope! This is Category 2 as it traveled and affected many areas of the home.

When dealing with water damage in your Western Dutchess County home or business, there are a lot of things to think about.

One of the key questions our experts will need to know is if the water affected more than one area or floor? It’s important for us to know what we might be working with and if contaminated water is part of it. This might not be the case for your loss, but our Production Managers will determine the extent when they’re onsite.

There are 3 categories of contaminated water that we take into consideration:

Category 1: Source of water that does not pose substantial threat to humans and classified as "clean water". Things like a broken water supply line, tub or sink overflows or appliance malfunctions are generally a Category 1.

Category 2: Contains a significant degree of chemical, biological or physical contaminants and can cause discomfort or sickness when consumed or even exposed to, known as "grey water". This type carries micro-organisms and nutrients of micro-organisms. Examples are toilet bowls with urine (no feces), sump pump failures, and water discharge from dishwashers or washing machines.

Category 3: Known as "black water" and is grossly unsanitary. This water contains polluted agents, harmful bacteria and fungi, and can cause severe discomfort or sickness. These contaminated water sources that affect the indoor environment and includes water sources from sewage, seawater, rising water from rivers or streams, ground surface water or standing water. Category 2 Water or Grey Water that is not promptly removed from the structure and/or has remained stagnant may be re-classified as Category 3 Water. Toilet back flows that originates from beyond the toilet trap is considered black water contamination no matter what color it is or what content is in it.

This photo is an example of water damage that started in the 3rd floor of the home, traveled through sheet rock, insulation and hard wood floors (which have laminate on them) and finally came out through the ducts in the basement. This water was classified as Category 2 as it was loaded with physical contaminants.

Our water damage remediation experts at SERVPRO are certified by the Institute of Inspection Cleaning and Restoration Certification and follow their precise protocols and procedures for cleaning and disposing of this contaminated water.

Water damage? Call SERVPRO of Western Dutchess County at (845)831-3600 and we’ll be by your side through it all. We’ll get you the answers you need and the team of experts on the job quickly and help ease the stress of the situation. Our team is faster to any size disaster!

We Understand the Value of a Fast Response to Disasters | SERVPRO® of Western Dutchess County

3/22/2019 (Permalink)

Don't wait to get water damage taken care of!

When disaster strikes your home or business, and it is your home or livelihood on the line, time becomes an especially precious commodity. You don’t have the benefit of waiting for help—you need it right away.

A rapid response is crucial. We understand that, so responding faster to any size disaster is more than just a slogan to us.

Why a Quick Response Is So Important

It’s your belongings or business on the line, time is not a luxury you have regarding disaster cleanup. This is especially true when there has been a water damage event. Damage can be occur in various ways like flooding, appliance and/or plumbing failures, storm damage and even fire damage caused by the water that is used to extinguish fires.

In a matter of minutes, water can spread throughout your property saturating everything it comes into contact with. Walls, floors, upholstery and your belongings are fast casualties of water.

The effects of water damage within the first 24 hours include:

  • Drywall swelling and breaking down
  • Metal surfaces beginning to tarnish
  • Furniture starts to swell and crack
  • Dyes and inks from cloth and paper items spreading and staining
  • There will be a musty odor

The damage continues to worsen as time goes on. In as little as 48 hours to as long as a week later, you could begin to see:

  • The growth and spreading of mold and mildew
  • Swelling and warping of doors, windows and studs
  • Metal beginning to rust and corrode
  • Paint beginning to blister
  • Wood flooring swelling and warping
  • The possibilities of serious bio-hazard contamination

If water damage is left unchecked for over a week, it will lead to a greatly increased restoration time and costs and will also impact structural safety.

We’re Here to Help

Our goal is to provide an immediate response to any size disaster, helping to minimize the damage and keeping the cleaning and restoration costs manageable.

Our trained cleanup and restoration specialists can be sent out to your property or business at any time, no matter the day or time.

Being a locally owned and operated franchise helps us be close by and ready to respond whenever the call comes in. Also, a major benefit of being part of a national network of over 1,700 franchises is that we have access to more resources for the cleanup and restoration projects that may be larger or stem from major storm situations.

Remember, if you need us, we’ll be there—no matter the time or day. The team of highly trained restoration experts at SERVPRO® of Western Dutchess County is available for emergency cleanup and restoration services 24 hours a day, seven days a week. Call us at (845)831-3600.

SERVPRO is helping to protect the environment by using Environmentally Friendly Cleaning Products!

1/7/2019 (Permalink)

More than ever, it's important to protect our environment. SERVPRO has environmentally friendly cleaning products!

Did you know SERVPRO® offers “GREEN” alternatives for some of our products? SERVPRO® is a proud member of the EPA’s Design for Environment initiative (EPA/DFE).The EPA/DFE has established a set criteria for formulating environmentally friendly cleaning products. The initiative is designed to allow chemical formulators (such as our very own in-house chemists) a resource to formulate environmentally friendly cleaning products using environmentally friendly raw materials.

Some of the "Green" products SERVPRO® offers are:

Benefect® Botanical Disinfectant

SERVPRO® All Surface Green Clean

SERVPRO® Carpet & Upholstery Green Clean

SERVPRO® Window Green Clean

Contact us for more product information! SERVPRO of Western Dutchess County 845-831-3600.

Western Dutchess County residents: Follow these safety tips if you suspect mold!

11/30/2018 (Permalink)

If you see mold, leave it alone and call us!

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Western Dutchess County for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Western Dutchess County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 845-831-3600. We'll help make it "Like it never even happened."

Frozen Pipes 101

11/23/2018 (Permalink)

These easy tips will help prevent a massive headache

Pipe bursts are one of the most common water damages that SERVPRO of Western Dutchess County receives from the months of December to March. 

Simple fact, when water freezer it expands. When water freezes in a pipe, that pipe can only expand so much before it bursts. However, it's not necessarily the frozen water the caused the burst. The water pressure between the ice and the closed faucet has enough pressure to break a pipe and cause water damage in your home or business. 

Some tips on how to prevent frozen pipes:

-Keep cabinet doors open during cold spells.

-Keep a slow trickle of water flowing through the faucets.

-Keep your home or office temperature no lower than 55 degrees F.

-If going away, have someone check on your house or business daily to make sure it's warm enough.

-Seal leaks that allow cold air inside where pipes are located.

-Insulate pipes in crawl spaces and attics. These are the most susceptible to freezing.

If you find you have frozen pipes, call a plumber immediately. Should you have any water damage, call SERVPRO of Western Dutchess County at 845-831-3600 and we'll clean up all the damage.

We really are a one-stop shop!

11/23/2018 (Permalink)

No matter the work needed, we'll make it "Like it never even happened."

SERVPRO of Western Dutchess County is offering reconstruction services for all mitigation damages! No longer do you need to find someone else to perform your restoration portion of the water, mold or fire damage! After we come in and perform the cleanup services, we can smoothly transition into the reconstruction services to help restore your home or office back to preloss condition!

With our new Reconstruction division, we are excited to offer the following services during the reconstruction process: 

  • Structural repairs
  • Electrical
  • Plumbing
  • HVAC
  • Windows/Doors
  • Interior Design
  • Flooring Replacement (all types)
  • Ceilings
  • Roofing
  • Drywall
  • Siding
  • Exterior Finishes
  • Carpentry
  • Framing
  • Tile Work

Call today for more information 845-831-3600 or visit our Facebook Page or our website for tons of helpful articles, blogs, tips, pictures and posts!

Fireplace tips to help keep your Western Dutchess County home safe

11/23/2018 (Permalink)

While fireplaces can provide warmth and comfort, if you are not careful, they can also be a hazard.

When the colder temperatures start to set in, many homeowners will turn to their fireplace, wood or pellet stoves as an additional heat source. While fireplaces can provide warmth and comfort, if you are not careful, they can also be a hazard. Keep in mind the following precautions to help ensure a safe winter season.

Keep Your Chimney Fireplaces and Wood Stoves Clean

  • Have your chimney, fireplace, wood or pellet stove inspected and cleaned by a licensed chimney specialist. They should be maintained annually to help ensure they are functioning safely and efficiently. 
  • Be sure to keep the area around the hearth clear of debris, decorations and any other combustible materials.
  • If you have a wood burning, insert or pellet stove, refer to the manufacturer’s instructions for additional guidance related to operation and venting.

Keep Fires Burning Safely

  • Be sure the flue is open before lighting your fire to help ensure the fireplace will vent properly. Do not close your damper until you are sure the fire is out.
  • When starting a fire, only use a match or commercial firelighter. Never use flammable liquids to start a fire.
  • Glass doors of a fireplace should be kept open while burning a fire. This allows the fire to receive enough air for complete combustion and to help reduce creosote build-up in the chimney.
  • Metal mesh screens should remain closed whenever your fireplace is in use to help keep embers in the fireplace.
  • Only use dry wood in your fireplace. Wet wood can increase creosote buildup, which can lead to chimney fires.
  • Do not burn plastic because it can release toxic chemicals and cause damage to your chimney, fireplace or wood stove.
  • Never burn a Christmas tree in your fireplace as the sparks from the burning needles can increase the risk for a chimney fire. Also, do not burn cardboard boxes, wrapping paper or trash in your fireplace.
  • Never leave a fire in a fireplace unattended. Before leaving the house or going to bed, you should make certain to fully extinguish the fire.
  • Allow ashes to cool completely before disposing of them — ashes can take several days to cool completely. Never empty ashes directly into a trash can. Instead, place ashes in a covered metal container located at least 10 feet1 away from your home and any other building.

Keep the Outside of Your Home and Your Chimney Safe

  • Firewood should be stacked at least 30 feet away from your home.2
  • Your roof and chimney should be kept clean of leaves, pine needles and other debris. Prune trees and branches to keep them away from your chimney.
  • Install a chimney cap with spark arrester to help keep debris, leaves, branches and animals out, and to help prevent burning embers or sparks from escaping and creating a fire hazard.

Keep the Inside of Your Home Safe with Smoke and Carbon Monoxide Detectors to help make your winter even safer, we recommend that you take the time to test your smoke and carbon monoxide detectors. A smoke detector is the most effective way to detect smoke from a fire and signal an alarm so that you can get you and your family out safely. A carbon monoxide detector can alert you to the buildup of this dangerous odorless and colorless gas. Make sure you test the detectors monthly, and after you change the batteries to ensure they work properly.

Source: 
1 National Fire Protection Association. (2015). Wood and Pellet Stove Safety. PDF accessed from http://www.nfpa.org/safety-information/safety-tip-sheets.
2 National Fire Protection Association. (2015). Wildland Fire Safety. PDF accessed from http://www.nfpa.org/safety-information/safety-tip-sheets.

(Reference: The Travelers Companies, Prepare & Prevent-Individuals-For Households-Fire Safety, www.travelers.com/resources/home/fire-safety/fireplace-safety-maintenance)

Did you know we perform air duct and HVAC cleanings too?

11/23/2018 (Permalink)

Don't let a dirty filter wreak havoc on your HVAC system, call SERVPRO of Western Dutchess County for more info!

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

SERVPRO of Western Dutchess County Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning, call SERVPRO of Western DUtchess County today, (845)831-3600.

What do you do when important documents are damaged? You call SERVPRO of Western Dutchess County

11/21/2018 (Permalink)

The SERVPRO Drying Chamber

Think about all the important documents at a hospital, law office, government building, home or any other job where a water loss has occurred. Who is going to take care of those documents? Instead of using a subcontractor, keep it green and call us, SERVPRO of Western Dutchess County has an invaluable service called Document Restoration.

Documents that can be restored could be as small as precious family keepsakes such as a bible or photo albums, to an entire hospital's medical documents. Items will be cleaned using a special process, deodorized and can be digitized and returned to you in a timely fashion. Other key points:

  • Vacuum freeze drying is the most efficient and effective way to salvage water-damaged documents.
  • SERVPRO’s technicians are trained to use the most advanced technology available for document recovery and drying; in fact, the Document Restoration Team uses the same technique the Library of Congress uses to dry water-damaged books. 
  • All employees of the Document Restoration Team are HIPAA Master certified and once your items arrive at the SERVPRO facility, 24/7 video surveillance is guaranteed.

This process is another great service SERVPRO of Western Dutchess County offers to anyone who might need it and another great way we can make it "Like it never even happened."

Questions about document Restoration? Call us today at 845-831-3600.

Taking a little bit of time now can be an invaluable resource later- consider doing a home inventory

11/20/2018 (Permalink)

Having a list of your home's inventory can be a big stress reliever in the event of a fire.

A relatively painless process can help you recover more from insurance after a catastrophe-

The devastation from the recent California fires is a reminder of why it’s important to take stock of what you own now—before something happens.  

In the unlikely event of a fire, a wind storm, a robbery, or another unexpected event, homeowners insurance can help you repair your home and recover or replace your belongings. But you’ll need to remember what you’ve lost—which can be a challenge during a time of trauma.

That’s why it’s wise to consider doing a home inventory. Having a list or visual reminder of your belongings can make a big difference in how much the insurer will pay, and thus how well you’ll recover financially.

“A home inventory is beneficial because it gives homeowners and insurers a clear picture of how many items are in a home and how much it would cost to replace them in the event of a natural disaster,” says Michael Barry, a spokesperson at the industry-sponsored Insurance Information Institute, based in New York City.

It's Easy to Get Started:

Creating a home inventory doesn’t have to be difficult.

“It can even be as simple as standing in the middle of each room and taking a 360-degree video, and uploading to the cloud or emailing it to yourself,” says Melanie Hart, senior underwriting manager for the San Antonio insurance company USAA. 

To start, focus first on the big and valuable: major appliances, jewelry, furniture, rugs, electronics, and art or collectibles.

Using your smartphone’s video feature, sweep the camera around a room, narrating the description of items you’re filming and—if you remember—what you paid. (Photograph receipts if you have them.) Capture serial numbers and brand names when possible so that the insurer can replace what you had with exact or similar items.

Once you’ve cataloged the pricier items for your home inventory, open cabinets, drawers, closets, and boxes and do the same. But don’t sweat the small stuff too much. An insurance adjuster is likely to create a “bulk estimate” of those things—for example, $200 for everything in your utility closet, insurers told us.

Store the Information Right

Store the images and video for your home inventory on a cloud service, such as iCloud or OneDrive, or put it on a thumb drive and stash it in a safe deposit box or fireproof safe.

Several insurers even offer free web-based home inventory storage tools and apps. American Family Insurance’s DreamVault, for instance, lets anyone create a digital home inventory; it’s available online and as an Android or iOS app.  

If you experience any kind of fire damage to your home or business, SERVPRO of Western Dutchess County is here to help 24/7, 845-831-3600.

(Reference: Consumer Reports, Homeowners Insurance, Do A Home Inventory Now- Avoid Heartache Later  https://www.consumerreports.org/homeowners-insurance/do-a-home-inventory-now-avoid-heartache-later/)