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Considering the House Fire Recovery Process | SERVPRO® of Western Dutchess County

6/26/2020 (Permalink)

woman with hands covering face upset with burnt house in background If your home is damaged in a house fire, SERVPRO of Western Dutchess County is here to help 24/7. Contact us for any fire restoration needs.

Making preparations in case of a house fire at your Dutchess County home is a smart way to keep yourself and your family safe just in case one were to break out. Not only is it crucial to plan for the moment flames start, but you should also have an action plan for the recovery process so you will know what to expect and can handle it with ease.

By being prepared ahead of time, you can significantly reduce your stress and the feelings of overwhelm that can come with the aftermath of a house fire.

Have an Action Plan for the Fire Recovery Process

Prepare yourself for what to expect. You cannot know what your home will look like before you go into it, but understanding how fire causes damage can help prepare you for what to expect. Not only do flames cause charring on objects they come into contact with, but smoke and soot are airborne and can damage other parts of the home as well.

Wait to enter your home. Prioritizing safety is always our top recommendation, including in the aftermath of a fire. You should never go back into your home before officials deem it safe, as they will need to assess the damage and potentially stabilize the structure to lessen the risk of injury for you and your household.

Contact your insurance company. Filing an insurance claim as quickly as possible is always recommended so you can maximize the value of your coverage, but every insurance company varies on what this looks like. Contacting them early on is recommended so you know exactly what to do.

Document the damages. Staying organized is key to making sure nothing falls through the cracks, especially when it comes to keeping track of your belongings. Create a detailed inventory list so you know exactly what has been impacted by a fire, and be sure to take plenty of photos in case your insurance agent requests them for your claim.

Contact your restoration company. The stress and emotional trauma that can linger after a house fire is something to take seriously, as it can be long-lasting. Working with a restoration company you can put your faith into will help you during this delicate process, because you will know your home is in qualified, professional hands.

If your home is damaged in a house fire, you can count on us to help you. Get in touch at any hour for a quick response.

A Guide to Being Storm-Safe at Home | SERVPRO® of Western Dutchess County

6/26/2020 (Permalink)

A large branch of a tree laying on a damaged roof after a storm Taking precautions against storms throughout the year can really help when the bad ones hit!

Thunderstorms are a common part of life in Dutchess County, but they can also be dangerous or deadly—which means that just because they happen frequently does not mean they should not be taken seriously every time.

Severe thunderstorms can produce high winds, heavy rains, hail and lightning if conditions are right, all of which can be harmful to you and your home. Thankfully, through practicing storm safety, you can circumvent many of the issues that could arise due to storms.

Storm Safety for Every Element of Your Home Storm

-Safety for the outside of your home:

Storms can lead to serious household damage that can be a headache to deal with. To prevent this damage from occurring, you can take several steps:

-Inspect your roof regularly for missing or loose shingles.

-Clean out your gutters at least twice per year.

-Bring in or secure patio furniture, potted plants and any other objects that could become projectiles in high winds.

-Consider installing a lightning protection system for your home.

-Trim trees near your home regularly to reduce the chances of dead limbs falling on your home.

-Storm safety inside your home:

If severe weather is on the way, the best thing you can do is stay put and stay safe at home—and having a plan in place can help you make that happen:

-Keep a weather radio, flashlights and batteries handy as part of your emergency preparedness kit.

-Designate a safe area of your home for your family to shelter from the storm—it should be an interior room without any windows.

-Use surge protectors on every outlet in case of lightning strikes.

-Storm safety when you are away from home:

If you will be going out of town, it is important to make sure your home is still protected from a storm that might come through while you are away.

-Unplug all appliances and electronics in case of lightning strikes.

-Secure all outdoor furniture and possible projectile objects before you go away just in case.

-Be sure a trusted neighbor knows you are going out of town so they can contact you if any issues arise.

If your home sustains storm damage, you can count on us to help. Contact us today for more information about how we can help 24/7.

The Clear Path Forward for Reopening Your Hudson Valley Business

6/4/2020 (Permalink)

An image of a badge colored in orange and green stating " Certified: SERVPRO Cleaned" Our defensive cleaning program gives your business a clear path forward by providing your staff, customers and clients ongoing safety and confidence.

As communities head towards re-opening in all areas of New York, we’re all thinking about a new kind of normal. The expectations of visitors, customers, clients and employees who come into our establishments have changed and staying safe and well is the top concern.

The facts are simple: 89% of consumers are concerned about returning to brick and mortar businesses and 40% cite cleanliness as a top concern.*

SERVPRO has developed a program to help your business meet the new higher standard of clean that is now expected. The pandemic has redefined what it means to be clean and we’ve created a strategy no matter what type or size of business you may have.

Introducing: Certified: SERVPRO Cleaned

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes far beyond what your staff or janitorial services can do.

By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher quality cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

We stand on over 25 years of LOCAL experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water and mold, our professionals are trained and experienced in bio-hazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the CDC and local authorities. 

Multiple products in our SERVPRO product line carry the EPA-approved emerging pathogens claims. Taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as our communities continue to reopen.

3 C’s – Consult, Clean, and Certify

As a business owner, these are the times of high stakes. You want to partner with a trusted company who has developed an industry leading, proprietary training program, cleaning solutions, and proven remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities.

Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a specific cleaning program to meet your needs. This program will be developed based on your business type, size of space, amount of high frequency touch-areas, foot traffic and congestion points.

Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products and always according to protocols set forth by the CDC. Our employees have years of experience and go well beyond the scope of work that a regular janitorial staff can do. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  **In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 

Certify - Once your property has been Certified: SERVPRO Cleaned, you will receive proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. Additionally, we will maintain the day, month, and year to that proprietary stamp of clean. Your clients, customers and staff will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this high standard. They are looking for safety and confidence that they are entering a clean environment in your local business.

Call today for a Certified: SERVPRO Cleaned consultation

We’re always here to help – 24 hours a day, seven days a week – even after we’ve adjusted to the new normal in the communities and neighborhoods, we call home.

Call SERVPRO today at (845)214-6762 and let us help you with a higher standard of clean.

* THE HARRIS POLL CONDUCTED ONLINE ON BEHALF OF FAST, BETWEEN APRIL 28 AND APRIL 30, 2020. ABOUT 2,048 U.S. ADULTS AGED 18 OR OLDER PARTICIPATED.

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.

Each SERVPRO franchise is independently owned and operated

When was the last time the air ducts and dryer vents were cleaned in your Dutchess County home?

5/29/2020 (Permalink)

A photo of an interior air duct covered with dust and debris Make sure your dryer vents and air ducts are cleaned regularly to avoid fire hazard and irritants in the air.

Is your dryer taking longer to get the clothes dry than it used to? Smelling something off when the AC kicks on in your home or business? Maybe you can’t recall if the vents and duct work were ever cleaned.  NOW, more than ever, is the perfect time to call SERVPRO of Western Dutchess to get your service scheduled.

While families have been self-isolating or quarantining at home, clothes dryers are being used more often. Clogged dryer vents account for more than 34% of dryer fires, almost 3,000 reported each year!

And often enough, your HVAC system has been running for some time without being maintained as it needs to. Clogged and overloaded ventilation systems circulate odors, irritants and contaminants like viral pathogens, mold spores, dust, hair and debris throughout your home and is the culprit for poor indoor air quality.

A solid cleaning and maintenance plan for the HVAC system can help lengthen it’s working life and operate at a better condition. Simple maintenance procedures could help save money and problems down the line. In the case that you might’ve suffered a fire or have mold growth, then duct cleaning is positively essential.

Let our trained professionals offer you peace of mind with a thorough dryer vent and duct system cleaning, residential or commercial, there isn’t a property we can’t handle.

SERVPRO of Western Dutchess County offers countless services valuable to any home or business owner regardless of what you might need. From sanitizing and disinfecting cleaning services to full fire, water, sewage and mold mitigation to complete reconstruction, we’re your one-stop-shop! We’re here to help, 24/7, no matter the damage, 845-831-3600.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/21/2020 (Permalink)

An image of a shield bearing the title of Certified: SERVPRO Cleaned Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business in the Hudson Valley.

As our communities start to head towards re-opening in Dutchess County, we’re all thinking towards a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water and mold, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a  custom cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touch-points, foot traffic and congestion areas.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will receive proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – even after life is back to normal in the communities we all call home.

Call SERVPRO of Western Dutchess County today at (845)831-3600 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.

Each SERVPRO franchise is independently owned and operated.

How to Identify the Root of a Mysterious Ceiling Leak | SERVPRO® of Western Dutchess County

5/11/2020 (Permalink)

A white ceiling with brown water damage stains spreading If you're starting to notice stains and markings on your ceilings, call us asap and our experts will get that water damage remedied quickly!

If you have noticed wet spots, discoloration, sagging or buckling on your ceiling or at the top of your walls in your Dutchess County home or business, you may be wondering how to determine exactly where this water is coming from.

Unlike a burst pipe or clear appliance leak, ceiling leaks can be more difficult to diagnose and treat for homeowners as there are many elements that are obscured by the home’s finishes. To help you diagnose the problem, we have included some handy indicators regarding the two common types of ceiling leaks:

How to Identify a Roofing System Ceiling Leak

If you have a ceiling leak in an area of your home that has an attic directly above it, it may be due to a roofing system issue. In most cases, a roof leak will be due to water being allowed to enter through a hole or other compromised area in the roof above. Roofing system leaks can generally be identified by:

  • Leaking that occurs while it is raining or pops up shortly after a storm
  • Dripping water that is off-colored or murky looking, as it may have picked up debris as it traveled from the roof
  • If the leak is correlated with a buildup of ice along the eaves of your home (referred to as ice dams) it may be due to the ice partially melting and seeping into the roof
  • Attic insulation that is wet, soggy or has evidence of mold and mildew, which is a sign that it is absorbing some of the water from the leak
  • Musty smells or signs of mold around the area above the leak in the attic

How to Identify a Ceiling Leak That Is Due to Plumbing

If the ceiling leak is located in an area where plumbing pipes or fixtures run above it, there may be evidence that it is a plumbing-related problem instead. This is common in rooms located below bathrooms, kitchens or laundry rooms, which are an indicator that the leak is due to supply pipes or drain pipes located within the ceiling. These can be identified by:

  • Dripping water that is clear, if it is from a supply line in the ceiling
  • Steady leakage that occurs every time you utilize something that might be routed to the plumbing pipes above, or leakage that occurs slowly but regularly, which could indicate a supply pipe issue

Regardless of what type of ceiling leak you have, it is always recommended that you begin the restoration process as quickly as possible to mitigate any further damages.

If you have water damage to your ceiling, call us right away to begin the water restoration process and reduce the likelihood of further damages.

Great Time Passers While Social Distancing In Your Dutchess County Home

3/25/2020 (Permalink)

A woman laying on her couch at home with a laptop and head phones on. It's important to remain at home during these difficult times, but being active and engaged can really help!

As most of us in Poughkeepsie, Fishkill, Wappingers and Beacon are facing long periods of time at home while practicing social distancing, we’ve compiled some of our favorite ideas of how you can stay engaged, active, expand your mind and have some fun!

-If you’ve got children at home, in addition to some school work, take a look at this website loaded with FREE crafts for kids of all ages!

-This is a personal favorite also geared towards children, Virtual Field Trips! This fabulous article has all the categories no matter what your little person might love, from the zoo to the space frontier and everything in between!

-Looking for some free reads? This Open Library has thousands of free downloads. Escape to whatever genre you love!

-Craving some garden time? Check out this awesome article about getting your garden ready written by Sue Adams of our local Adam’s Fairacre Farms!

-Missing your gym? Here’s the most recent list of how you can get in your work out from home.

Don’t forget your local restaurants, most have delivery or curbside pickup available and really need your business right now! These lists are ever-changing, best to call your favorite one directly.

SERVPRO of Western Dutchess County is actively working in accordance to the CDC standards of virus disinfection for any home or business. If you have concerns or questions about how we can help during this tough time, please don’t hesitate to call us at (845)831-3600. We’re always here to help!

We ARE the cleaning experts in Dutchess County

3/19/2020 (Permalink)

An image of microscopic bright green and black spores. In these uncertain times, trust the experts at SERVPRO for any cleaning services needed at your home or business.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are the LOCAL specialists in cleaning services, and adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the Coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning, sanitizing and disinfection services, call the experts today at SERVPRO of Western Dutchess County. We’re always here to help.

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Disinfecting and Sanitizing Services are SERVPRO of Western Dutchess County's Specialty!

3/13/2020 (Permalink)

An image of a person in a protective suit with a list of locations that can have specialty cleaning services. SERVPRO of Western Dutchess County can do specialty deep cleaning at a full range of properties including your home!

SERVPRO of Western Dutchess County can help minimize the spread of germs in your business or home with proactive deep cleaning.

We’re trained to adhere to the highest cleaning and sanitizing standards, making us the #1 LOCAL choice for cleanup and restoration. We utilize hospital grade disinfecting products for non-porous surfaces as well as sanitizing products for porous materials and disinfecting ULV fog, effectively tackling microorganisms such as viruses, bacteria and mold.

As long-time providers of trusted and proven cleaning services in Dutchess County, let us help give you piece of mind.
Call us today at (845)831-3600 to see what we can do at your HOME OR BUSINESS. We’re always Here To Help.

Why Treating Water Damage Quickly Is Essential In Your Poughkeepsie Home

3/10/2020 (Permalink)

A white PVC pipe spraying water around the area. Quick action to fix the leak and remediate a water damage situation is the best way to avoid secondary and more costly damages!

Whether caused by a flood, an appliance leak or something else entirely, water damage is a
headache for any Poughkeepsie homeowner to deal with.

While some damages will need to be addressed
immediately to make your home livable, if water damage occurs in a more remote part of the
house, it may be tempting to wait to have it looked at until a more convenient time. However,
this is the worst thing you can do.


Waiting to have your water damage treated can increase the damages, which will, in turn,
increase the timeline and the cost of water restoration.

Here are just a few things that can
happen if water damage is not handled quickly:


-Mold Can Begin to Grow Within a Day
While water damage is bad enough to deal with on its own, if mold begins growing, there are
many new considerations that will be involved in the restoration. Mold can begin to grow within
24 hours of water damage, if conditions are right, leading not only to extreme health concerns,
but also to a more involved (and more costly) restoration process. Because mold wastes no time
in establishing itself after water damage, making the restoration call quickly is the best way to
prevent it.


-Your Home’s Structure Can Become Damaged
Though we generally think of water damage as damage to objects within the home, the very
structure of the building can also become damaged if the water is allowed to sit untreated.
Moisture can seep into floors and walls, causing swelling and deterioration among the structural
aspects of the home. While this is common in situations of flood damage or burst pipes, it can
also occur from much smaller leaks if they are not treated in a timely manner.


-Appliances Can Pose a Hazard
As household appliances like refrigerators, ovens and washing machines sit in water
damage-impacted areas, they can become hazardous and even pose a fire risk. Because it is
difficult to determine the extent of water damage on your own, calling in a professional to assess
the area and determine if your appliances are safe for use is the best course of action to take.


If you have experienced water damage in your home, don’t put off giving us a call. We are here
24/7 to begin the restoration process right away.