Recent Posts

Why You Shouldn’t Try To Clean Up Soot After A Fire In Your Poughkeepsie Home

9/24/2020 (Permalink)

Cans of food covered completely in black soot from a house fire. Turn to the fire damage experts at SERVPRO of Western Dutchess County to get your property back to normal effectively and efficiently.

Fires can be devastating even if they're small, and our instincts want to make it go away as fast as we can and start the cleaning ourselves. However, if your home has been subject to fire damage, this hastiness can often hurt more than it helps. Depending on the type of fire (grease, protein, furnace malfunction, etc), there are many differences in how the clean-up should be approached:

1. There Are Different Types of Soot. Because every fire is different, soot can vary greatly in its composition. Some soot has a dry, powdery texture, others will be thick, some are greasy. Looks can be very deceiving in this situation and the best cleaning results come from a restoration company with experience and specialty products to handle it, no matter the type. Tackling soot without knowing what kind it is on your hands can lead to spreading it further, making for a larger cleanup and potentially causing further damage.

2. Soot Contains Toxic Chemicals. Fires require things such as carbon dioxide, oxygen and nitrogen, but there are also chemicals released from every material that the flames came into contact with. Materials such as plastics, textiles and paint are extremely toxic once heated, and soot contains them all. Because of this, improper soot cleaning can cause these toxins to be re-released into the air and infiltrate the home with chemicals.

3. Soot Won’t Stay Put. Soot travels through the air, meaning it won’t remain contained to the area where the fire occurred. It will journey into crevices, adheres to ceilings and infiltrate HVAC systems. Additionally, materials such as fabrics, upholstery and carpets can attract soot from other parts of the home. While it might be tempting to launder these items and scrub down the walls right away, improper cleaning can lead to ruining your belongings beyond repair.

If your Poughkeepsie home has been damaged by a fire, don’t risk causing further issues with DIY cleanup. We understand how every fire damage is different and will formulate a custom plan of mitigation and restoration. SERVPRO® of Western Dutchess County has a team of experienced fire restoration professionals that can get your life back to normal, faster.

Call us 24/7, we’re always here to help!

What to Do If You Find Water Damage In Your Fishkill Home

9/22/2020 (Permalink)

A section of a water stained popcorn ceiling inside a home No matter the type of water damage, SERVPRO of Western Dutchess County is always here to help!

Finding several inches of water in your basement or a large puddle in your bathroom or kitchen can create a stressful situation very quickly. Knowing immediately what to do is not something you would have instructions for at your fingertips.

**The easiest way to start is to call SERVPRO of Western Dutchess County and our experienced professionals will walk you through every step of the remediation process.

Our teams are available 24 hours a day for all water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage and potentially lead to secondary damages like structural integrity and mold growth.

We understand that when you call us, you may be feeling confused, stressed, and not know where to begin. You’ll need an expert to guide you through this crisis. SERVPRO of Western Dutchess County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it has been the cornerstone of our business for almost 30 years. We’ll help you with insurance information or locating a plumber or other service professional and work in conjunction with them as well so we can all get you back to preloss condition quickly.

What information we’ll ask for-

When you call, we will ask several questions regarding your water damage emergency. This will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable and not mandatory)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available and heat if needed (on-site)?

About SERVPRO of Western Dutchess County

SERVPRO of Western Dutchess County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, water or sewage damage event. Our staff is highly and continuously trained in property damage restoration and accredited with IICRC-industry certification. You can feel rest assured our staff is equipped with the knowledge to restore your property, no matter the type of damage.

Call us 24/7 at (845)831-3600, we’re always here to help!

How to Stop the Spread of Mold in Your Home | SERVPRO® of Western Dutchess County

9/18/2020 (Permalink)

Brown and black fuzzy mold spores growing on the wall and ceiling near moisture inside a home If you're seeing or smelling something "off," then it's time to call in the experts in mold remediation!

While mold is beneficial to outdoor ecosystems and compost bins, having mold growing in your Poughkeepsie home is not a positive situation. Because of the health issues associated with mold exposure and the long-term damage it can cause to surfaces and structures, leaving mold untreated can cause extreme problems later on.

So how can homeowners tackle the issue of mold? Understanding the nature of mold, implementing ways to discourage its spread and knowing when it is time to call in the pros will help keep your home mold-free and healthy.

How Does Mold Spread Through the Home?

Mold spores are found in almost every environment, both indoors and outdoors, at all times of the year. As airborne spores, they are able to float around and search for the perfect place to land and multiply.

Mold spores commonly travel through air ducts to places in the home that have high moisture or humidity. By preventing mold from finding an ideal environment, homeowners can generally stop the problem before it has a chance to begin.

Ways to Discourage Mold From Growing

Because mold spores are always present, there is no way to completely remove mold from the environment. However, using methods to be proactive about preventing mold spores from spreading can help you from unknowingly starting a mold colony:

  1. Keep humidity down. Mold is moisture’s No. 1 fan, so keeping the overall moisture levels in the home down is the best course of action. Invest in dehumidifiers to keep indoor humidity low, especially in areas such as bathrooms and basements.
  2. Fix leaks immediately. If water is entering your home, either through the roof or seepage into the foundation, make necessary repairs to stop leaks and implement landscaping updates to reroute water from the home.
  3. Use exhaust fans. In the bathroom and kitchen, make use of exhaust fans to divert steam out of the room, and consider opening windows when washing dishes or showering to increase circulation.
  4. Always call the pros. When you find mold, it is essential to get it promptly and professionally addressed to stop it from growing or spreading to other areas of the house through the air or HVAC system. 

If left untreated, mold can cause serious health effects, especially for the elderly or those prone to allergies. By reducing moisture and getting professional help when necessary, you can discourage mold from growing in the first place and keep the problem from getting out of hand if it does.

If you have experienced mold growth in your home, it is important to get it addressed right away! We are fully certified in mold remediation so we can stop the problem from spreading. Our estimates are free, give us a call today so we can help get rid of that mold!

How Do I Handle Water Damage in my Dutchess County Building?

9/14/2020 (Permalink)

SERVPRO dehumidifiers and air movers lined up against a wall in a commercial building after water damage remediation No matter the type of business you have, in the event of water damage, SERVPRO of Western Dutchess County can get you back to business quickly!

No matter the type of property, water damage can put a halt on your day to day business and affect operations in a challenging and sometimes irreversible way.

The bottom line: the quicker you address the damage and get it remediated, the quicker you can go right back to business.

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable, flexible and quick response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale or multi-level event, our professionals work quickly to assess each unique situation, isolate the damaged area and begin the remediation process quickly. In many instances, normal operations can continue in a temporary space while our teams restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our local professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area either in conjunction with your insurance company or within your budget. Whether it’s a public building, educational facility, warehouse or manufacturing, unique spaces are our specialty and have been for over 25 years. We understand that every hour spent cleaning up is an hour of lost revenue and productivity, so when an emergency arises in your business, give us a call asap and we’ll be there fast with the help, expertise, knowledge and equipment you need.

Why Choose SERVPRO of Western Dutchess County for Your Business?

SERVPRO of Western Dutchess County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained and certified in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property the right way, the first time.

Water damage at your commercial property? Leave it to the experts, we’re available 24/7. Contact our team at SERVPRO® of Western Dutchess County at 845-831-3600, we’re always here to help.

How Dangerous High Winds Can Be During a Severe Storm | SERVPRO® of Western Dutchess County

9/8/2020 (Permalink)

A large tree fallen over across a driveway into the neighboring home. Preparing your home before a storm is a great way to help avoid damages to your property or someone else's!

There are many things that can be dangerous regarding severe weather events in Dutchess County, which is part of what makes them such a threat.

Any average severe thunderstorm will contain hail, heavy rains, lightning and high winds—any one of which can be extremely frightening and cause serious damage to a home or business.

While there is nothing anyone can do in order to stop severe weather from occurring, we have always encouraged a preparedness mindset.

Though you can never predict what manner of damage a storm will do, understanding its threats (such as high winds) and knowing how to prepare for them makes all the difference in your overall safety.

The Dangers of High Winds During Severe Weather-

High winds are defined as sustained winds at 40 miles per hour or more, which can be extremely intense. Here are some of the issues that high winds can present and how you can protect against them:

Objects Becoming Projectiles

Depending on the strength of the wind, nearly any unsecured object outside can become a projectile. Anything from plant containers to patio furniture to grills can be picked up and moved considerable distances, which also poses a risk for any home or property in the object’s path. Bring any small, loose items indoors before a large storm, and secure any larger outdoor objects with weights or tie downs so they do not get picked up.

Downed Trees and Power Lines

Winds can actually blow over trees and power lines if the force is correctly applied, which can be extremely scary. While there is not much you can do regarding power poles on your street, you can trim back any overgrown trees and have any weakened or dead ones removed so they are less of a liability.

Secure Doors and Windows

Making sure all doors and windows are closed and latched is something that can be easily forgotten, but is so important. Broken glass is extremely hazardous, and if a window or a door is not properly sealed, water damage can become a secondary hazard after the storm passes.

If you have damage to your property from severe weather, you can always count on us. We are here for you 24/7 to take action on your damage claims. Contact us no matter where and when.

Mold Doesn’t Have to Be Your Poughkeepsie Home’s Long-Term Houseguest

9/8/2020 (Permalink)

An exposed basement ceiling with noticeable mold growth occurring. A long-unnoticed leak from the kitchen faucet above this basement made an ideal environment for mold to move right in.

In any home, moisture and dampness are problems that will show up at some point. Faucets, pipes or steam, foundation issues, sump pump failures, appliance problems and overflows will encourage mold spores to move in.

Once introduced to consistent moisture and a comfy temperature, mold growth can be very tricky to remedy. Thankfully, you can prevent mold from becoming your new roommate through a bit of room-by-room awareness and prevention.

SERVPRO of Western Dutchess County is the CERTIFIED leader in mold remediation, so we’re familiar with the many surprising places it can take hold. No one wants a mold infestation, so we’re going through room by room to help you know how to keep the home clear.

The Infamous Laundry Room

A typical laundry room isn’t always going to have standing moisture, but pipes and laundry machines can mask mold growth easily. To help stop the growth before it starts:

  • Check the pipes, joists and connectors for leaks.
  • Never allow clothes to sit in the washing machine after a cycle. We’ve all forgotten a time or 2, just the smell alone is telltale of needing a re-wash and a good hot dryer cycle.
  • Let the washer and dryer air out after use. If you have a front-end loading washer, clean the door deal areas thoroughly, nasty bits plus mold can grow quickly in that dark, damp spot.
  • Check the dryer vents for excessive lint—it can encourage mold to spawn. Additionally, clogged dryer vents can be a huge fire hazard. Schedule a professional dryer vent cleaning once a year to help avoid a fire.

The Next Best Growth Spot: The Bathroom

There are lots of water sources in the bathroom, so it’s not surprising that it’s one of mold’s ideal residences. Thankfully, preventing mold in the bathroom just takes a few tasks and a bit of elbow grease:

  • Check and seal tile grout to prevent moisture from getting between cracks.
  • Replace curtain liners as soon as you notice discoloration and launder shower curtains.
  • Open a window or install a vent fan to clear out steam quickly.
  • Keep a squeegee handy to remove excess moisture after showers and baths.
  • Open the bathroom door after a shower or bath to let out excess steam.

The Most Troublesome Spot, the Basement:

When people think basements, mold usually comes to mind. While a basement is notorious for moisture accumulation, they also have the most hands-off mold prevention strategies. Here’s how to keep your underground mold-free:

  • Invest in an automatic dehumidifier, so moisture levels stay low to begin with. Please be cautious and heed all directions and warnings for use.
  • Clear out any clutter mold could hide behind. Cardboard boxes are an ideal food source for mold growth.
  • Insulate piping to guard against bursting and leaks.
  • Regularly inspect foundation and walls for excess water.
  • Keep an eye on the ceiling and joists (if possible), as any markings, water spots or fuzzy patches are a good sign there’s a leak just above the basement.

If you need help with mold prevention or remediation, our team of experts at SERVPRO® of Western Dutchess County will be happy to help!

A Guide to Being Storm-Safe at Your Beacon Home

9/8/2020 (Permalink)

A vivid lightning strike very close to a home You can never be too prepared for a severe thunderstorm, be storm ready to help protect your family and home!

Thunderstorms are a common part of life, but they can also be dangerous or deadly—which means that just because they happen frequently does not mean they should not be taken seriously every time.

Severe thunderstorms can produce high winds, heavy rains, hail and lightning if conditions are right, all of which can be harmful to you and your home. Thankfully, through practicing storm safety, you can circumvent many of the issues that could arise due to storms.

Storm Safety for Every Element of Your Home in Dutchess County

-For the outside of your home-

Storms can lead to serious household damage that can be a potential headache to deal with. To prevent this damage from occurring, you can take several steps:

  • Inspect your roof regularly for missing or loose shingles.
  • Clean out your gutters at least twice per year.
  • Bring in or secure patio furniture, potted plants and any other objects that could become projectiles in high winds. This includes pool furniture, outside toys, trampolines, pet supplies and garbage cans. How often do we see garbage cans sliding down the street in the wind? All the time.
  • Consider installing a lightning protection system for your home.
  • Trim trees near your home regularly to reduce the chances of dead limbs falling on your home. If you notice any near power lines, notify your electric provider immediately so they can deal with them quickly. Don’t try to trim any branches near power lines or transformers.

-Storm safety inside your home-

If severe weather is on the way, the best thing you can do is stay put and stay safe at home—and having a plan in place can help you make that happen:

  • Keep a weather radio, flashlights and batteries handy as part of your emergency preparedness kit. Spare car chargers or cell phone battery chargers are a great asset in your emergency kit too.
  • Designate a safe area of your home for your family to shelter from the storm—it should be an interior room without any windows. Make sure all family members know the plan and that your pets can be with you indoors as well.
  • Use surge protectors on every outlet in case of lightning strikes.

 -Storm safety when you are away from home-

If you will be going out of town, it is important to make sure your home is still protected from a storm that might come through while you are away.

  • Unplug all appliances and electronics in case of lightning strikes.
  • Secure all outdoor furniture and possible projectile objects before you go away just in case.
  • Be sure a trusted neighbor or family member knows you are going out of town so they can contact you if any issues arise.

If your home sustains storm damage, we’re here to help 24/7. Contact us today for more information about how we can help get you back to preloss condition quickly and effectively.

Mold Growth Doesn’t Only Happen in the Summer in Your Beacon Home

8/31/2020 (Permalink)

Aggressive white mold growing on the rafters inside an attic of a home Mold only needs some consistent moisture to grow inside your Beacon home, no matter the season,

Mold spores have a distinct smell that can stop you in your tracks. Musty, dirty, damp, earthy are some ways it’s been described. Even if you can’t see if, your nose will make no mistake on this as there isn’t much else that can resemble the smell of mold growth.

Bathrooms, basements, attics, and almost anywhere where there is a water source, there can be a mold issue. If a pipe leaks, an appliance fails, a flood happens, an overflow occurs, a storm wreaks havoc or truly any event that provides moisture, mold can and will grow. Mold spores float naturally and organically in the air, but keeping a dry home is a good deterrent for limiting growth.

Microbial growth can start in as little as 48 hours in the right environment. Summer is certainly peak time for it as the temps stay high and moisture is consistent. However, a roof leak in the fall or winter can lead to the same problem as attics are warm and have lots of wood for mold to eat and thrive.

If you’re able to pinpoint an area where water or consistent moisture might be coming from, get it repaired as soon as possible. Once the issue has been fixed, our certified mold specialists will be able to proceed with the best and most effective protocol to remediate the growth.

Contact your insurance company as soon as you notice it too, there are some damages that may be covered under your policy depending on the source. 

**Coverage varies from policy to policy so contact your agent or insurance company to get the specifics on your policy**

Though it can be tricky to treat and remove, and there are varying degrees of severity, there are experts in the industry who can help. Call SERVPRO of Western Dutchess County, our free estimates are conducted by our trained and certified professionals who will guide you in the right direction to getting the problem solved.

Why Should You Choose SERVPRO When There is Fire, Water, Storm, or Sewage Damage to Your Home or Business?

8/24/2020 (Permalink)

A photo of 7 SERVPRO-Green vans and trucks lined up and ready to get to work Partner with the local experts in the property damage industry, SERVPRO is always here to help.

The answer is simple: Our unsurpassed commitment to restoration in the Hudson Valley Region.

If you're dealing with fire/smoke, water, sewage or mold damage to your home or business, figuring out the next steps can be overwhelming. You’ll need experienced, certified professionals who are local and can handle your mitigation quickly and seamlessly. Choosing the right restoration company can make all the difference and is one of the best things you can prioritize as you work towards recovery quickly and seamlessly.


-A Quick Damage Response Time: When it comes to any type of damage to a residential or commercial building, quick response time is essential. Fire, water and storm damages all need to be mitigated quickly to prevent the damage from becoming worse or becoming secondary damages, which is why we prioritize our response time to get to you. When you call our 24-hour emergency line, a live staff member will answer immediately and get your restoration process set in motion. We'll never leave you wondering when we'll get there, our teams will communicate and act efficiently throughout the entire process.

Technicians That are Leaders in Restoration: Our damage technicians are responsible for helping you reclaim your home, which is why we invest heavily in their training and ensure they are leaders in their field. The Institute of Inspection Cleaning and Restoration Certification (IICRC) provides the industry standards for what restoration technicians should know, and each technician has ongoing training throughout their career with us.

State-of-the-Art Restoration Equipment: When it comes to restoration for your home or office, you want the assurance that you are getting access to the best equipment available, which we can provide. Whether we are dealing with fire damage, water extraction, soot and odor removal, mold remediation or sewage cleanups, we have the best equipment and will do the job correctly the first time.

Unmatched Resources and Disaster Recovery Teams: If your damage is due to a larger disaster like a storm, you want to work with a company that has the resources, experience and training to help the entire area, but also one that is true and legitimate. Major storms and flooding events can overwhelm many restoration companies. SERVPRO can access resources from 1,700 Franchises across the state and country and even utilize Disaster Recovery Teams for major storms and disasters. Our Large Loss Division is composed of our best of the best in restoration. Our elite specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster.

We have been servicing the entire Hudson Valley community since 1992 and our approach to restoration is dynamic, you can expect a rapid response by trained, experienced professionals with state-of-the-art equipment and unparalleled customer service any time you call.

If you need and kind of damage restoration services for your home or business, trust the local leader in property damage restoration. SERVPRO- we are always here to help. 

Call us anytime at (845)214-6762 and we’ll make it "Like it never even happened."

Tips for Cooking Safety to Prevent Fires in Your Fishkill Home

8/18/2020 (Permalink)

A large pot on fire on top of a stove in a home with soot-covered walls behind it. Accidents most definitely happen, but knowing how to cook safely can help prevent a disaster!

You have likely heard that cooking is a leading cause of household fires, but did you know it is responsible for nearly 50% of them per year?

Though cooking is something many of us do in some capacity for every meal in our Fishkill, Poughkeepsie, Beacon and Hopewell Junction homes, that everyday occurrence can lead to relaxed safety measures that put you and your family in danger.

Thankfully, when it comes to fires in the kitchen, many can be prevented. If you practice a bit of safety every time you cook, you can significantly reduce your chances of experiencing a kitchen fire of your own.

Here are some helpful safety tips to get you started:

-Stay alert and attentive. Unattended cooking equipment can be extremely dangerous, as it can catch fire and quickly turn to a disaster if no one is in the room to catch it early. You should always remain in the room while the stove, oven or other appliance is on, and it is recommended to completely avoid cooking if you are sleepy or have consumed alcohol.

-Keep clutter away from appliances. While pot holders, wooden cooking utensils and dish towels are an integral part of being in the kitchen, they are also quite flammable. Make sure these things are always placed a safe distance from the stove top to avoid having them accidentally catch fire while you are attending to your food.

-Create a safety buffer around your stove. Just as when you grill, it is a good idea to create a safe zone around your stove, too. This should be a 3-feet area that stays free of children and pets in order to prevent burns and spills that could become fires.

-Keep a fire extinguisher handy. While you should only use a fire extinguisher if it is completely safe to do so, having one handy can prevent a small accident from turning into a major disaster.

Make sure your fire extinguisher is classified to extinguish grease fires, as these are quite common in the kitchen and should never be doused with water.

If you experience a cooking fire, we can help restore your kitchen of all the damage. You can get in touch with us at any time to learn more or get a quick response to your damages.