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24-Hour Emergency Water Damage Services for your Poughkeepsie, Beacon, Hopewell and Fishkill home or business!

5/10/2022 (Permalink)

Rooms contained with plastic sheeting, only allowing the hardwood floors and SERVPRO green equipment to be exposed. A pipe in the upstairs bathroom broke sending gallons of water through the ceiling into the floor below.

Here to help anywhere in the Hudson Valley with an emergency response 24 hours a day, 7 days a week!

Our property restoration pros are on standby 24 hours a day for any fire and water emergencies. When you are dealing with any kind of water damage or a sewage backup, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage and increase the chances of secondary issues like mold growth and structural issues.

No matter the time of day, we have a live staff answering the phone, ready to help no matter what.

We understand that when you call us, you might feel confused, stressed, and overwhelmed. You need an expert to guide you through this crisis. Our staff has the specific water damage training and experience to guide you through every step of the way. At SERVPRO of Western Dutchess County,  we specialize in water damage restoration—in fact, it's been the cornerstone of our business since 1992.

What You Can Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many certified SERVPRO Professionals may be needed.

Some of the questions we will ask:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage and has the cause been repaired?
  • Is there electricity and heat available (on-site)?

We’ll start getting to work right away to get your home or business back to preloss condition effectively and efficiently. We have a full staff of technicians ready to help at a moment’s notice, no matter the time or holiday!

About SERVPRO of Western Dutchess County

SERVPRO of Western Dutchess County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, water or sewage damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge and experience to restore your property.

Trust the pros in damage restoration, we’ll help make it "Like it never even happened."

Different Types of Flooding and the Causes | SERVPRO® of Western Dutchess County

5/5/2022 (Permalink)

A red and white triangle sign with the word "Flood" on it placed on a flooded out roadway. There are many types of floods that can occur in Dutchess County, learn which ones could cause damage to you home!

The most common natural disaster in the United States is not tornadoes or hurricanes, but rather, it’s flooding. Flooding can negatively affect nearly any location, from individual homes along Wappingers Creek to communities in Beacon and cities in Dutchess County.

All 50 states and every U.S. territory have been affected by floods at one point or another. The only difference is the types of flooding and the causality among all of them. There are three types of flooding that occur, and they happen because of four reasons.

3 Types of Natural Flooding

Flash floods are the most common and happen when rains fall so heavily and fast that it overwhelms the ground and its ability to soak in the moisture. The excess water then must run off somewhere and can take garbage cans, yard décor and more with it. We see these a lot when there's a small river of leaves and debris running down the sides of our roads into storm drains.

River floods happen in areas with larger rivers. When a riverbank becomes too full, the water will spill over the sides, causing destruction. 

Coastal floods happen in those areas of the world that lie next to large bodies of water. So if a storm surges or a hurricane comes through, it will cause the ocean water levels to rise and cause flooding. 

The 4 Most Common Causes of Natural Flooding

Heavy rainfall. Sometimes storms produce a lot of rainfall or seem to take a break over a specific area for an extended period. When storms do this, it causes flash flooding. Urban areas are at a particularly high risk of flooding, because of the amount of asphalt versus the amount of soil.

Oceanic activity. Storm surges, hurricanes or a simple rise in the ocean’s tide can cause waves of water to overtake coastal communities.

Dams and levees failing. The most notable example of dams and levees failing is 2005’s Hurricane Katrina. Dams and levees fail when there’s too much pressure, causing cracks in the structure or overtaking the dam’s ability to contain water.

Snowmelts and ice dams. While this isn’t a big factor in our area, there are places in the country where heavy snow and prolonged freezing temperatures are common. When snow and ice build up, they will melt at some point and cause streams or rivers of water to flow through communities. Ice dams or ice jams are likely going to happen because rivers become blocked by the ice buildup.

We are, however, familiar with ice dams in the winter time in the Hudson Valley. These can occur when there's been accumulating snow on a roof, intermittently melting from the attic heat and then refreezing in clogged gutters causing water to force into your home instead of being carried away from it. These are not a type of flooding but cause significant water damage inside your home or business.

Regardless of the cause of the flooding, SERVPRO has the tools and teams to help your home or business recover from its disastrous effects. Contact us anytime when flooding or water damage makes a mess in your life.

What We Mean When We Say “Full Service” | SERVPRO® of Western Dutchess County

4/19/2022 (Permalink)

A green SERVPRO van parked in a warehouse full of green SERVPRO equipment When you need cleanup and recovery of any kind, you can trust SERVPRO of Western Dutchess County to get the job done.

If your home or business needs repairs or restoration of some sort, when you see that green truck with SERVPRO painted on the side, you know you are well on your way to recovery.

At SERVPRO, a lot of people see us as a cleaning company, which is accurate, but they might not realize that we are a full-service restoration company! Which means we can clean your place from top to bottom, restore and even reconstruct whatever is needed.

Take a deeper look into what SERVPRO can provide you:

Water damage recovery. If you were to spring a leak or deal with a flood, you can count on us to help you get your feet dry. We know that fast action is essential, because additional damage can occur when water sits.

Fire damage recovery. Fires happen every 23 seconds here in the United States. And while they do a lot of damage, you can rest assured that we bring out lots of help to get your home or business fixed up.

Mold removal. If you experience water damage of any kind, you can probably bet that mold might creep in at some point. And mold can threaten the structure of your home and quickly spread, which is why you need to call in the pros to handle it.

Storm recovery. Natural disasters happen all the time, and can come from nearly any type of weather event. Which is why it’s best to keep us on speed dial, because when your home or business experiences damage, you want help—and you want it quickly.

Commercial needs. We help businesses just like we do our residential customers, except that we offer a few more items. We provide specialized cleaning to make your business shine and instill confidence in your employees and customers.

General cleaning. When you’re attending to the business of work or life, cleaning may not be a priority. We can give your space a heavy-duty clean, scrubbing everything from the surfaces to the curtains and carpets.

Specialty cleaning. Sometimes cleaning needs go beyond the basic. That’s why we have our technicians undergo specialized training related to cleaning. Whether you need document restoration or biohazard cleanup, we’ve got you covered.

Construction. When something traumatic happens to your home or business it can come as a shock, but if a rebuild is necessary, you can count on us to see you through the entire process.

Add 24-hour service and an easy insurance process to all this, and the picture becomes clear—when you need cleanup and recovery of any kind, you can trust SERVPRO to get the job done.

Why SERVPRO of Western Dutchess County is your Go-To for Storm Damage.

3/9/2022 (Permalink)

a large tree in the middle of the road having fallen during a powerful thunderstorm. SERVPRO of Western Dutchess County is here to help with an emergency response 24/7 should you ever suffer storm damage to your property!

Even when you’re super prepared, mother nature can still do a number on your home in Dutchess County, especially when a storm hits just right. If you find yourself dealing with wind, tree, water, and flood damage, taking immediate action is essential. Choose a local company with extensive storm damage experience, resources and equipment to handle the job. SERVPRO of Western Dutchess County is here to here with an emergency response to your damage.

For over 30 years, we're proud to have served Dutchess County with our second-to-none services:

-24/7 Emergency Services: there is ALWAYS a live person who will answer your call, no matter the day or time. We have experienced restoration experts on call every day so you can rest assured we can be there when you need us.

-We're Faster to Any Size Disaster: You need help right away when a storm hits your Wappingers, Fishkill, Poughkeepsie, Beacon or Hopewell Junction home or business. Our fast response will help prevent secondary damage and therefore reduce restoration costs and huge headaches.

-We Have Specially-Trained Storm Damage Specialists: Being leaders in the water, fire, flood and storm damage industry, our teams have advanced training and years of expertise, not to mention a tremendous amount of hands-on experience. These skills help quickly to restore your home or business it back to pre-storm condition.

-We're the LOCAL Trusted Leader in the Water Restoration Industry: Our local, 30+ years in the restoration industry have proven our trust-worthiness and reliability. Our power lies in being locally owned with National Storm Resources.

-We Have the Resources to Handle Storms and Disasters: In addition to our own resources, we have the ability to access equipment and personnel from over 1,700 Franchises across the state and country. We can even call upon strategically located Disaster Recovery Teams for catastrophic storms and major events. Not all damage restoration companies are created equal!

No matter the damage, SERVPRO is here to help, 24/7. Give us a call at (845)831-3600 as soon as you see a problem. We'll help make it "Like it never even happened."

What Does the Spring Weather Look Like for Us in Dutchess County?

3/8/2022 (Permalink)

An image of 4 panels: Clouds on a windy day, rain, a sunny day and a snowy day. No matter what the weather, SERVPRO of Western Dutchess County can help with any type of damage restoration at your home!

The largest nations in the world are Russia and Canada, but the United States isn’t far behind them.

With our nation being so large and spread out, the weather patterns aren’t the same in every part of the country. With each region experiencing different types of weather patterns, they also experience different weather threats.

The spring season is right around the corner, and you need to be prepared for what is to come when the warm and cold air masses collide. For instance here in Poughkeepsie, we are still experiencing a yo-yo of weather patterns, from 60's to 30's, some rain and some snow. We're likely to be dealing with these ups and downs for a while. Read on to learn more.

In the Pacific Northwest region, they are dealing with wet weather and heavy rains, which can lead to flooding or other water damage. In certain areas with higher elevations, they have wet weather as well, but it’s likely coming from melting snow or ice, which can obviously present problems of its own.

The Upper Midwest and Northeast regions are dealing with winter weather, and will continue to do so until late spring or early summer. When we say winter weather, we are talking snowstorms and blizzards, which are still happening during spring. This is the weather we’re familiar with!

People who live in the West Coast aren’t having to worry with blizzards, but rather they are dealing with excessive heat waves. These heat waves can endanger lives.

Moving on to the middle area of the United States, from Iowa to Texas, residents are dealing with dry, windy weather! They are seeing things like windstorms, derechos and wildfires, all of which are extremely dangerous. This area also contains something known as Tornado Alley.

The Southeast region is the last area, and they experience everything from severe thunderstorms to tornadoes. Southern states along the coast also need to watch for rip currents and the potential of early-season hurricanes.

As you can see, no matter what region you live in, there will always be some weather hazard that you need to prepare for. Weather is unpredictable and no matter the season, there will always be some type of hazard or risk. Make sure you stay alert, aware and prepared at all times.

If extreme weather leaves you with damage from water, fire or other elements, help is a click away. Contact SERVPRO of Western Dutchess County for fast, expert recovery. No matter the damage, we're here to help 24/7.

How Long Do You Think You Have to Escape a House Fire In Your Wappingers Home?

3/4/2022 (Permalink)

Firemen battling a semi-charred 2-story home still engulfed in flames. Have a solid fire evacuation plan in place at your home, you'll have less than 3 minutes to get out!

No matter what kind, house fires are extremely dangerous. According to the Red Cross, around 350,000 homes experience a house fire every year in the United States, causing hundreds of thousands in household property damage and killing more people than every type
of natural disaster combined. Suffice it to say, house fires are treacherous.

While preventing a house fire is the best line of defense, it is also important to note what you
should do if you find yourself faced with one. While we all hope to never be in this situation,
it is something that is wise to think through just in case an emergency does occur.


How Quickly Do House Fires Spread?
House fires can spread rapidly. The first 30 seconds are vital to extinguishing a fire, if it is safe to do so—after this brief window, the flames will have likely spread too far to be combated by a fire extinguisher. If it is not safe to extinguish a fire, then it is a must to get out quickly.
In the early stages, inhaling smoke is the most dangerous aspect of a fire, so stay low to the
ground as you escape.


How Quickly Should My Fire Evacuation Plan Take?
Every household should have a fire evacuation plan in place so everyone knows how to get out
in the event of a fire. Everyone in the household should be able to execute this plan in under two minutes, regardless of where they are in the home or where the fire breaks out.

How Quickly Does a House Become Fully Engulfed in Flames?
It takes around three to four minutes for a home to become fully engulfed in flames. At around
the three-minute mark, the temperature of a fire will exceed 1,000 degrees Fahrenheit—this is
hot enough for items nearby to combust even if they do not come in direct contact with the
flame.
This is also hot enough to shatter any glass windows, which allows the fire to spread to the
outside of the home as well.

Create an evacuation plan for your whole family, include your pets and practice it every 6 months. Make changes as needed and take feedback from family members. Avoid fire hazards like overloaded power strips and extension cords, space heaters, practice safe and smart cooking techniques and keep home décor away from candles or fireplaces.


*If you have damage to your Wappingers home from a house fire, SERVPRO of Western Dutchess County can help. Our fire restoration team is here 24/7 for assistance. We'll be with you every step of the way and help make it "Like it never even happened."

Home Maintenance Tips for Water Damage Prevention in Your Hopewell Junction Home

3/4/2022 (Permalink)

A large puddle of water inside a home beneath a white couch, next to a sliding glass door. With some regular home maintenance, you can really avoid the headache of water damage in your home!

Water damage is one of the most stressful situations a homeowner can be faced with. There are many things that can cause water damage, it can be costly if it is discovered late and most
insurances only extend coverage to it in certain scenarios.

The good news is that through regular home maintenance, water damage from many things can be prevented. By taking care of common locations of water damage origins—such as your
landscape, gutters and appliances—you can stop the problem before it begins and not be faced
with an unpleasant surprise later on.


Water Damage Prevention Through Regular Maintenance


-Check Your Landscaping


If your home is situated toward the bottom of a hill or if you have experienced soil settling around
your foundation, pooling water can build up against your home, creating pressure and seeping
in through any cracks. This can lead to water damage to your construction, foundation and lower level as well as seepage and standing
water in the basement or underneath the house. By making landscaping updates to divert water
away from your home , you can stop this from becoming an issue before heavy spring rains
begin.


-Clean Your Gutters


If gutters are clogged with leaves and debris for a long period of time, they can cause serious
water damage issues to your home. Overfilled gutters can lead to a leaky roof and
water-damaged siding, as the water will begin to seep into your shingles and house frame if it is
not able to drain away. Cleaning your home’s gutters at least twice a year is recommended in
order to prevent water damage as well as mold growth. Additionally, clogged gutters can lead to a nasty ice dam situation in the cold months where the water gets stuck and ends up traveling behind the fascia and into your house.


Inspect Appliance Water Lines
Appliances such as refrigerators, dishwashers, hot water heaters and washing machines pump
a lot of water into and out of the house, and while the appliance itself might have a longer
lifespan, the water lines can often wear down over time. This can lead to water damage that
goes undetected for a long time, as it is not common to check under or behind most of these
household objects. Even a slow leak can cause serious water damage issues , so be sure to
inspect these appliances every six months for hidden leaks.


If you’ve experienced water damage to your  Dutchess County home, you can always
give us a call! We’re the leaders in water restoration, and you can call us 24/7 for an emergency response.

You Have Water Damage in Your Beacon Home. What Now?

3/1/2022 (Permalink)

An image of a white house floating sideways in the ocean under stormy skies. Trust the local PROS with SERVPRO of Western Dutchess County to handle all aspects of water damage in your home!

On a daily basis, about 14,000 Americans encounter water damage in the home. It’s a common occurrence, but that doesn’t make it any easier on those who experience it!

By contacting your local SERVPRO team, we will get you through the tough times. Here’s what you can expect when you have our team handing your water damage cleanup:

Emergency Contact. We understand that when an emergency happens, you need help instantly and don’t have time to spare. When you call us we spring into action. We’ll ask targeted, specific questions to determine the nature of your disaster and set up an appointment to visit your home for an in-person assessment.

Inspection and Water Damage Assessment. When we arrive at your home, the first thing we’ll do is ensure that the water has been turned off at the main source. Obviously, stopping the water leak or other source of water damage is the most important step. Then we will walk around your home, assessing the damage and noting any potential hazards. From there, we’ll develop a plan for next steps.

Water Removal. The first thing we need to do is remove the standing water in your home. To do this, we have powerful pumps and extraction units that will get rid of hundreds or thousands of gallons of water. This will help reduce the overall drying time for your home and prevent mold growth.

Damaged Material Removal. Anything that water has touched in your home will either need to be replaced or restored. Our goal is to restore as much as possible, but some items may be damaged beyond repair. We’ll swiftly remove those and prepare for replacement.

Cleaning, Sanitizing and Deodorization. Water that seeps into furniture or sheetrock can leave behind nasty odors and hazards, so it’s important to sanitize and deodorize the home. We have the cutting-edge equipment to do just that.

Drying. After standing water is removed, it’s important to remember that there is probably still excess moisture in the home that you should concern yourself with. Excess moisture from any source can quickly contribute to mold growth. We will use powerful technology to restore a normal moisture balance.

Monitoring. As your home dries out, we will remain in constant contact with you and make daily visits to ensure that it’s drying properly. We will adjust equipment if needed, and monitor the entire situation to make sure things are proceeding smoothly and quickly.

Repairs and Construction. At the end, the last and final step is to restore your home. Whether your home requires a minor repair or something large like a rebuild, we will get it done for you. Consider us your one-stop-shop for water damage repair and restoration.

When water damage strikes, make the call to SERVPRO of Western Dutchess County for A-to-Z cleanup and restoration. We’ll make your damaged property look “Like it never even happened.”

The Differences Between Water Damage and Flood Damage | SERVPRO® of Western Dutchess County

3/1/2022 (Permalink)

A close up of raindrops falling on a concrete sidewalk with green grass in the background. Knowing the differences between water damage and flooding can really help with the restoration of your home or business!

There is no type of water damage that a homeowner in Dutchess County will *want* to deal with, but there are several different types of water damage that homeowners should always be aware of. Water damage will typically come as a complete surprise, whether it is a result of a flash flood, burst pipe or sewage backup.


In these scenarios, it is important to be prepared so you know what the best course of action is
for your situation. While water damage and flood damage are fundamentally different, knowing
how to react to them can help you take action quickly so you can have the damage remedied
much faster.


Causes of Water Damage


In the most general of terms, water damage occurs by water that has yet to make contact with
the ground. Water damage can be caused by plumbing issues, such as leaks, backed-up
sewage or drains or burst pipes within the home, but it can also be caused by weather-related
incidents.
For example, if there are heavy rains, a leak in your roof or around a window frame would be
considered water damage, whereas storm water seeping into a basement would likely be
deemed as flood damage.


Causes of Flood Damage


Floods are defined simply as “an excess of water on land that is normally dry.” Floods can be
caused by an overflow of bodies of water or rapid accumulation of runoff in surface waters, in
addition to mudflow.
Floods can happen in known floodplains, but they can also happen in areas without a history of
flooding due to various factors. 2021 certainly showed us that with the influx of water many of us experienced and have never had flooding before.


How Differently Are Water Damage and Flood Damage Handled?


Flood damage and water damage are similar, but the way they are handled is quite different.
Depending on the incident that caused the flood, floodwater can often be extremely
contaminated and must be dealt with quite carefully to avoid injury or bodily harm.
Additionally, household water damage will often be covered by insurance, whereas flood
damage is only covered if a homeowner has purchased a separate flood insurance policy.

In either case, it is important to promptly get professional water restoration help—mold can quickly begin growing after water damage, and water contamination can make this
issue even more serious.


*If you have water or flood damage in your home, we can help! We are experienced with both types of restoration and are here for your emergencies 24/7. Call SERVPRO of Western Dutchess County as soon as you find a problem!

Business Safety Tips for Those Unpredictable Winters in Dutchess County

2/7/2022 (Permalink)

The ceiling of a commercial space covered with hanging plastic to hold back any water dripping out of the damaged area above. Winter safety is crucial for any building owner or facilities manager. Not doing your part may cause structural consequences or someone could be hurt.

Even though there are some great forecasters out there (bennollweather.com and hudsonvalleyweather.com), we can’t truly rely on the weather forecast being accurate in the winter months. We do know that living in the Hudson Valley has taught us to never underestimate the power of Mother Nature. Protecting your business or commercial property in the winter months is just as important as the winter prep you do for your home.

Here are some great tips to help prepare your business for this winter and the future and to help give you some piece of mind:

*Check the external areas of the building or common areas for downed tree limbs and branches.

*Inspect your property's walkways and parking lots for proper drainage to alleviate flood hazards, icing problems, trip/fall hazards, potholes and cracks and repairs needed to keep those areas free and clear (this is a good idea all year long). If needed, keep a bucket of rock salt located nearby.

*If you have a parking lot at your building, keep it free and clear of snow and ice, keep lots of salt handy and use it often. If you have a snow removal company, have them inspect and attend to any areas on a very regular basis.

*Check all handrails, stairwells and entry ways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present. Large orange cones can also be helpful in areas that need to be avoided for the time being.

*Inspect the roof for any problems that could lead to leaks and have the gutters cleaned bi-annually.

*Eliminate any drafts with caulking or weather stripping, as gaps around windows and doors run up heating bills.

*Keep vacant areas heated on a low setting, 55 degrees is ideal and will help prevent pipes from freezing. Burst pipes have costly repercussions and can cause significant structural issues and potential mold growth.

*Don’t forget about outdoor watering systems, these need to be winterized properly as well.

*Consider a facilities manager or property management company to help keep an eye on things for you, especially if you aren’t able to be at the property often or live out of state. They're a great way to have problems taken care of quickly in your absence.

The best way to reduce business interruption following a disaster is to plan for it NOW.

-Ask SERVPRO of Western Dutchess County about starting an Emergency Ready Profile for your business. It’s FREE and a great resource to have at your fingertips in case of a disaster.

If your business suffers any kind of fire, water, sewage or mold damage, we’re here to help 24/7. We’ll get you back to business quickly, "Like it never even happened," (845)831-3600.