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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Key Difference Between Water and Flood Damage in your Dutchess County home

10/30/2019 (Permalink)

A white ceiling with black mold and bubbled sheet rock from water damage. Know the differences between water and flood damage and make sure to know what your insurance covers and doesn't!

While “water damage” and “flood damage” are terms often used interchangeably, they actually have some key differences that are important as you begin the recovery process. While all Dutchess County water damages should be treated quickly, being aware of the cause of the damage will help tremendously as you begin restoration. 

We’ve laid out the differences between flood and water damage, and have included some tips on how to stay protected from each type. 

What Is a Flood? FEMA defines a flood as a temporary event that results in partial or complete water coverage on an area consisting of at least two acres or across at least two properties. If the water is caused by any of these sources, the chances are high that you’re dealing with flood damage: 

* excess of inland or tidal waters

* any source of runoff or surface water that has accumulated quickly

* mudflow

*a collapse of land as a result of erosion or undermining, caused by excessive waves or currents that result in a flood 

What Is Water Damage? Water damage and flood damage may seem quite similar, but their differences lie in their sources. You may have water damage instead of flood damage if: 

* you are the only person affected * the water source is from inside your home * the water does not come from any sources listed above 

If these factors apply, you may be dealing with water damage instead of flood damage. However, if two or more properties are involved or a large portion of your land is affected, you may be dealing with a flood instead. 

Protect Against Water and Flood Damage Regardless of whether the damage is classified as being from a flood or from water, homeowners want to do their best to protect against it. Some of the ways you can do this are: 

* Check areas prone to water damage regularly—basements, attics and bathrooms to name a few.

* Understand the flood alert system to be aware of your risks. 

* Be aware of the types of flood insurance available to you, as it is typically not included in homeowner’s policies 

If you’ve been affected by flood or water damage, we are here to help you.  Call us 24/7 to get an immediate response to your restoration needs. 

The Flood Preparedness of Businesses | SERVPRO® of Western Dutchess County

10/29/2019 (Permalink)

A large staircase in a lobby of a commercial building surrounded by water from flooding Having a flood plan in place for your Dutchess County commercial building is a priceless investment of time!

For those who own businesses in Dutchess County or any county, practicing flood preparedness is a good investment of time. Though many underestimate their risk, it has been reported that all but 10% of natural disasters involve floods. Therefore, even those who do not think they would normally be at risk are wise to prepare.

Safety is the most important part of preparing for a flood, but it can also be helpful for your business continuity, too. By being prepared and preserving the right documents, you can work toward reopening much more quickly.

How Flood Preparedness Works for Businesses

Making sure your business is prepared might feel like a lot of pressure, which is why we’ve pooled some helpful tips and resources for you to access:

  • Locate your business utilizing FEMA’s Flood Map tool, which will show you your average risk and historical flooding information.
  • Take note of the list below to determine what documents would be helpful to preserve.
  • Communicate the guidelines of your official Emergency Action Plan with employees so they are educated and prepared.
  • Schedule emergency evacuation drills regularly and post maps of evacuation routes near exits.
  • Discuss your insurance coverage with your agent—many business policies require flood insurance to be an add-on.
  • Keep your emergency kit in the office fully stocked and up to date.
  • Elevate computers if possible before evacuation.

Preserving Helpful Documents

Keeping the right documents secured in an offsite location will ensure you have all the paperwork you need once the time to reopen comes. Here are some wise ones to copy:

  • An outline of every task that must occur for reopening to happen
  • Phone numbers of any third parties you should check in with—staff, vendors, etc.
  • Your insurance agent’s phone number, a copy of your policy (and flood policy, if you have it)
  • The guides to recover the backed up computer files
  • Information about any outstanding loans, leasing agreements and other bank records

SERVPRO of Western Dutchess County offers a FREE all-in-one resource to help organize and easily maintain all the important info for everyone to access at their fingertips. Call us today and ask about our Emergency Response Plan, we'll take care of it for you!

If your business has experienced a flood, we are always here to help. Call us 247 to get our team of professionals to your business quickly so you can get back on track.

Fire Prevention Tips for Dutchess County Commercial Buildings

10/24/2019 (Permalink)

A commercial office building with plumes of smoke coming up from the back. There are a number of ways as a building owner, that you can help prevent fires at your property!

The best fire prevention is to have a plan. As an owner of a building, there are numerous ways to prevent fires in your workplace. Raising awareness and educating the occupants will help keep the place up and running smoothly. Some involve your planning, some need employees or staff members to assist. Having fire prevention knowledge is key.

Check out these tips-

-Have accessible equipment: fire extinguishers, sprinklers, alarms, control panels should be easily accessible.

-Get rid of hazardous materials: Flammables and combustibles need to be disposed of properly.

-Regular Maintenance: Schedule all your fire protection equipment to be inspected and maintained yearly.

-Store safe: Chemicals and other flammables should be kept in a dry, secure room with ventilation.

-Keep It Clean: Clutter is fuel for a fire and can block escape routes. Keep the building neat and tidy.

-Have an Emergency Plan: Make sure all occupants practice fire drills, know the exit routes, can operate a fire extinguisher and know who to call in an emergency.

-Invest in a Security System: Peace of mind, safety of the employees and to help protect against arson are just some of the reasons to have a system installed.

-Smoking Areas should be far away from the building: Provide plenty of ashtrays placed away from the building, have them emptied often.

-Stick with OSHA and NFPA Guidelines for rules and requirements to keep your building up to code for safety.

Accidents happen, disasters strike, things are out of our control. As a Dutchess County building owner, you can rely on SERVPRO of Western Dutchess County to get everything back up and running quickly should you ever experience fire and water damage. We’re here to help 24/7 and will make it Like it never even happened.

What to do if your Western Dutchess County Business is Vandalized

10/22/2019 (Permalink)

A storefront with glass broken out and entrance boarded up Don't let you business stay boarded up, call the experts at SERVPRO of Western Dutchess County to get you back on your feet quickly!

If you’ve suffered any kind of vandalism or damage to your business, there are a few crucial steps to take so your property doesn’t stay boarded up for good.

Once the police have left, safety is no longer a concern and an insurance claim has gotten started, call SERVPRO of Western Dutchess County at 845-831-3600 and check out these helpful tips: 

DO:

-Hose or wash off egg damage or any organic substance from building exterior as soon as possible.

-Vacuum glass particles from carpets and upholstery. Check all the nooks and crannies, broken glass can travel further than you think.

-Save containers which reveal the ingredients of spilled inks, cosmetics and paints. This will help in the restoration process to know what the best protocols are for removal and cleanup.

DON'T

-SAFETY FIRST! Do not operate damaged lamps or appliances, the damages could cause shock or other injuries.

-Attempt to remove ink, paint or cosmetic stains. It could do more harm than good, let the experts take care of the rough stuff.

-Discard furniture wood chips, broken pieces from porcelain, furniture or art objects. Have another person with you as a second set of eyes, sometimes it’s hard to notice damages.

Once the professionals from SERVPRO of Western Dutchess County have arrived, we'll take it from there and get your business and the people who rely on it back in operation quickly. We will mitigate the damage to the structure and contents and provide effective and efficient cleanup and restoration services.

We’ve been your local restoration and remediation go-to since 1992. We’re here to help 24/7 for emergencies and will make it Like it never even happened.

We are the experts in Dutchess County Commercial Property Water Damage Restoration

10/21/2019 (Permalink)

a business office with chairs and desks surrounded by an inch of water on the floor. If your business ever suffers a disaster, call the experts at SERVPRO of Western Dutchess County to take care of the cleanup and restoration quickly!

There is never a convenient time for fire, water or storm damage to strike your business. These types of events at commercial properties are known to be complex and require the expertise and skills that the professionals of SERVPRO of Western Dutchess County are certified in.

Storms and inclement weather can be devastating to any business. Wind damage, heavy rain, and flooding can occur suddenly and cause substantial damage in a matter of minutes.

No matter if it's a large-scale event or a small water cleanup, we work quickly and efficiently to assess each property and its unique situation. In many cases, normal business can continue in a temporary area while we restore the facility. 

Our highly trained teams are mindful of and experienced with environmental, legal and budgetary concerns and will strive to remedy the damaged area within the constraints given. We have been the LOCAL experts in commercial remediation since 1992 and understand fully how vital it is to get your business back to normal quickly for productivity and revenue. Our professionals are trained and certified:

  • Water Damage Restoration Technician
  • Applied Microbial Remediation Specialist
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician

We specialize in the cleanup and restoration of commercial and residential property after any kind of fire, water or storm event, rest assured our staff is equipped with the knowledge and specialized equipment to restore your property.

We’re here to help no matter when, 24/7 for emergencies, keep our info in your phone, 845-831-3600 and we’ll make it "Like it never even happened."

Important Winter-Ready Tips for your Dutchess County Commercial Property

10/17/2019 (Permalink)

A commercial building roof covered with ice and water Make sure your commercial property is winter ready before disaster strikes!

While we can’t rely on the weather forecast being accurate in the winter months, we do know that living in the Hudson Valley has taught us to never underestimate the power of Mother Nature. Protecting your business or commercial property in the winter months is just as important as the winter prep you do for your home.

Here are some great tips to help prepare your business for the upcoming winter and give you some piece of mind.

-Check the external areas or common areas for downed tree limbs and branches.

-Inspect your property's walkways and parking lots for proper drainage to alleviate flood hazards, icing problems, trip/fall hazards, potholes and cracks and repairs needed to keep those areas free and clear (this is a good idea all year long).

-If you have a parking lot at your building, keep it free and clear of snow and ice, keep salt handy and use it often.

-Check all handrails, stairwells and entry ways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.

-Inspect the roof for any problems that could lead to leaks and have the gutters cleaned bi-annually.

-Eliminate any drafts with caulking or weather stripping, as gaps around windows and doors run up heating bills.

-Keep vacant areas heated on a low setting, 55 degrees is ideal and will help prevent pipes from freezing. Burst pipes can have costly repercussions.

-Don’t forget about outdoor watering systems, these need to be winterized properly as well.

-Consider a facilities manager or property management company to help keep an eye on things for you, especially if you aren’t able to be at the property often.

The best way to reduce business interruption following a disaster is to plan for it NOW.

-Ask SERVPRO of Western Dutchess County about starting an Emergency Ready Profile for your business. It’s FREE and a great resource to have at your fingertips in case of a disaster.

If your business suffers any kind of fire, water, sewage or mold damage, we’re here to help 24/7.  We’ll get you back to business quickly, "Like it never even happened." Keep our number in your phone for emergencies, (845)831-3600.

Commercial Cleaning, Restoration & Reconstruction Services are ALWAYS Just One Call Away to SERVPRO of Western Dutchess County

10/16/2019 (Permalink)

An inch of ice formed on a hardwood floor inside a commercial building No matter what type of services you're looking for at your commercial building, SERVPRO of Western Dutchess County can take of it for you!

Whether you’ve suffered a fire or water damage, discovered mold, had remodeling done, needing a full commercial kitchen cleaned, or even looking to have your ducts or carpets cleaned, there is nothing our professional teams can’t handle! No damage is too big or too small, from a store front or office space to a full warehouse or academic building, we’ve got your back and will get you back to business quickly and efficiently.

Mold remediation, sewage backup, graffiti or vandalism, water damage restoration, fire and soot remediations, odor removals, post construction clean-up, kitchen sanitizing and all phases of reconstruction are just some of the commercial services we can take care of.

Our commercial services are endless, from start to finish, we’ve got the trained and certified professionals, specialized equipment and as always, WE’RE LOCALLY OWNED AND OPERATED.

Let us take the worry and hassle out of your emergency and the stress out of doing it yourself, our estimates are FREE and we’re available 24/7 for emergencies, give us a call at 845-831-3600.

The Do's and Don'ts of Water Damage In Your Dutchess County home

10/16/2019 (Permalink)

A large bathroom with an inch of water covering the whole floor. Stay safe and know what to do and what not to do following water damage in your home!

Sometimes, no matter how much you think you're prepared, things just happen. Pipes burst, appliances malfunction, sump pumps fail. If you experience water damage in your home from clean water (not sewage or contaminated waters), here's a few tips on what you should and shouldn't do before help arrives:

DO--If possible, shut off the water source. If not, call a plumber ASAP to get the source repaired. -Turn off circuit breakers for wet areas and ONLY when access to the panel is safe from electric shock.-Call your insurance company and submit a claim.-Call SERVPRO of Western Dutchess County, no matter the time or place, we'll be there to get the damage under control.-Remove excess water by mopping and blotting. Wipe water from wood furniture.-Prop up couch cushions, put blocks under furniture that might be sitting on wet carpeting.-Relocate any sensitive items like computers, paintings, and documents to a dry area.  DON'T- (Safety is the biggest concern here)-Enter a room with standing water where there is a risk of electrical shock. Avoid areas where outlets, switches, electrical equipment or circuit breakers are exposed to water.-Use your household vacuum cleaner, these are not built for water and could cause electrical shock and damage the vacuum. Even a wet-dry vacuum can't handle more than a puddle, don't take the chance.-Use any appliances like TVs while standing on wet carpet or flooring, especially not on wet concrete floors! With any damage, safety comes first. Our professionals specialize in the cleanup and restoration of all Western Dutchess County properties from any kind of damage, leave it to the experts.We're here for your emergencies, 24 hours a day, 7 days a week and will make that water damage look "Like it never even happened."

Making the Right Choice in Restoration for your Water Damage

10/15/2019 (Permalink)

As a homeowner, a common reaction to unexpected water damage is being confused about what next steps to take. Between picking a restoration company to work with, consulting with home-owners insurance, assessing damage to personal items and taking care of other urgent tasks, it can be an overwhelming time.

However, by choosing a reputable and certified Dutchess County restoration company in advance, homeowners can mitigate at least one part of the process before it begins and feel some relief knowing that’s choice will make the whole process easier.

It can be difficult to determine what is important when researching restoration companies, which is why we’ve put together a guide of what to look for to make the right choice:

A Full Restoration Provider- Start to Finish

House damages, including water damage, not matter the cause, often require multiple types of restoration. Water can cause structural issues, while fire can require air purification due to soot. SERVPRO of Western Dutchess County is fully certified in every type of damage and can provide full restoration of your home.

Flexible Emergency Service

When you discover home damage, you want to be sure you can contact your restoration company right away. That is why we have a 24-hour, 7 day-a-week emergency line staffed by live people, not just a recording, so we can answer whenever you call and begin to assemble our team right away.

A Thorough Training Program

Technicians who perform restoration should be well-trained and highly skilled, which is why we use the highest standards in the industry to design our training materials and educate our technicians.

A Scalable Model

While we have been a LOCAL community business for over 25 years, we also have a nationwide network of other franchises that we can work with if a disaster were to occur. This allows us to treat every job with the same level of service and expertise, whether it is for a single home or an entire area.

If you have experienced storm damage, we are always here to help! Call our restoration experts 247 so we can address your damages quickly. We’ll help get you back to preloss condition, Like it never even happened.

Places to Check If You Have a Water Leak | SERVPRO® of Western Dutchess County

10/14/2019 (Permalink)

Water bursting from the water line attached to the toilet Some water leaks aren't obvious, make yourself a checklist of what to check and how often to avoid water damage situations in your Poughkeepsie home.

Water leaks do not always manifest themselves in dramatic spurts of water or puddles on the floor of your Poughkeepsie home. In fact, many people only find out there is a leak somewhere in their home once they notice a rise in their water bill.

A water leak can account for up to 10,000 wasted gallons of water a year, so you'll want to take care of them quickly. However, it can be difficult to determine where the leak is located ifthere are no obvious signs aside from an increase in your meter usage.

Checking for Water Leaks Around the Home

When trying to determine where your leak is located, checking the most obvious spots first will help you narrow your possibilities down by process of elimination. Here are some of the most common spots for water leaks:

  1. The Bathroom

Between the sink, toilet and shower, there are plenty of options for water to leak in the bathroom. Check the seal around the base of the toilet, ensure there are no drips from the faucet and check the pipes under the sink to rule the bathrooms out.

  1. Around the Hot Water Heater

Because it is normal for hot water heaters to build up condensation through regular operation, leaks can be difficult to detect at first. Listen closely for a leaking sound when the unit is off and watch moisture levels carefully to determine if this is the culprit.

  1. In the Basement

Most basements contain most of your home’s plumbing and water piping, so they are an important spot to check if you suspect a leak. Check the pipes thoroughly where they seal for any accumulated moisture.

  1. Beneath and Behind Appliances

Appliances such as refrigerators, dishwashers and washing machines utilize a lot of water and are susceptible to leaks from damaged pipes. Check under and behind appliances regularly for moisture buildup.

  1. Under the Kitchen Sink

Kitchen sinks, especially those equipped with garbage disposals, are notorious for leaking water into the cabinet underneath. There are many seals and connectors that can wear down with age, causing an unseen leak to hike your water bill up.

Life happens, if youve discovered water damage in your home, thats what were here for! Weve got the experts in the industry and can restore water damage to just about any surface contact us today for a quick response!

Protect your Western Dutchess County home from Ice Damming before it becomes a problem!

10/10/2019 (Permalink)

Snow, ice and icicles hanging off of the gutters on a house All this snow and ice build up is an ice damming issue ready to happen! Take care in the Fall to help prevent water damage in the Winter!

Fall is the ideal time to get your Poughkeepsie, Fishkill, Beacon and Wappingers homes ready for winter. Most of us have heard the stories about ice damming from a roof or gutters, it’s a stressful and costly headache that can be prevented.

Ice dams can occur when there are several inches of snow on the roof and the outside air temps hover in the low 20’s for many days. Poor attic insulation increases the chances of a problem. Ice dams form when heated air melts roof snow down into water stuck behind still frozen ice. When the water is dammed and has nowhere to flow through the gutter system, it can back flow under shingles and inside your home. The bottom line is you want to try to keep that attic as cold as you can to stop melting ice AND to keep the snow and icicles clear from your roof.

Here are some helpful prevention tips you can do ahead of winter to avoid an ice damming problem:

  • Keep the attic air temperature below freezing when the outside air temperature is in the low 20’s.
  • Install more insulation in the attic floor to prevent warm household air getting into the attic.
  • Have good ventilation in the attic to consistently replace warm air that might rise to the attic with cold outside air.
  • Keep the bottom 4-6 feet of your roof clear of snow but be careful not to damage any shingles.
  • Make sure your gutters are clear of leaves and debris. The more clogged they are, the higher the chances of the heavy ice build-up happening.
  • Check and seal places where warm air could leak from your house to the attic: vent pipes, exhaust fans, chimneys, attic hatches and light fixtures are all possibilities.
  • Consider installing a heat cable along the eaves to help melt the ice.
  • Inspect, or have your roof and attic inspected for proper ventilation and insulation.
  • Look for signs of inadequate ventilation: rust spots, rusty nails or a mildew smell are all signals that moisture has formed on the inside of your roof.
  • If you have soffit vents in your eaves, make sure they are not blocked and insulation surrounding them is secured so that air can flow easily.

If ice damming does occur despite your best efforts, keep in mind the following:

-Don’t chip away at the ice, that will damage the shingles no matter how hard you try not to.

-Don’t install a water heater or other mechanical equipment in the attic.

-Don’t use salt or calcium chloride to melt the snow, they are super corrosive and can cause problems with gutters, downspouts and flashings. The runoff from these will also cause harm to plants and grass.

The best solution is to call a roofing specialist to locate the leak and seal everything. Then call SERVPRO of Western Dutchess County to remediate the water damage. We’re available for emergencies 24/7 at (845)831-3600. Our certified water damage technicians will work to get your home back Like it never even happened.

Get your Dryer Vent Cleaned to Avoid a Fire Hazard in your Dutchess County home!

10/10/2019 (Permalink)

A burned and melted clothes dryer Clogged clothes dryer vents are a fire hazard! Get yours cleaned out at least once a year, call us to schedule your next dryer vent cleaning!

According to Consumer Reports (2018), every year firefighters respond to close to 15,000 residential fires caused by clothes dryers. 80% of these fires is due to an accumulation of lint and debris. Not cleaning out your dryer vent yearly can set you up for a serious fire hazard that's far more serious than your clothes taking longer to dry from a clogged vent.

Here are 4 simple best practices to ensure safety in your laundry room:

  1. CLEAN THE LINT FILTER AFTER EVERY LOAD- not only will this help prevent a fire, but your clothes will dry faster!
  2. REPLACE OLDER ACCORDION-STYLE DUCTS- Plastic or foil accordion-style ducts connecting your appliance to the vent should be replaced with a rigid metal duct that won't sag and collect lint.
  3. CLEAN THE DRYER DUCT ANNUALLY- (at least)- There are a few DIY ways to clean your dryer vent but the easiest (and not pricey) way to have it done correctly is by hiring a professional to do so. They know exactly how, where and what, that equals a lot less hassle to you.
  4. HANDLE CHEMICAL STAINS WITH CARE- Do not put flammable-stained garments in the dryer. Substance like gas, cooking oil, cleaning agents, or other flammable chemicals or substances need special care. It's recommended to wash such stained clothing more than once to minimize volatile chemicals, then hang to dry. Not only will putting them in the dryer make the stain set, it’s a fire hazard that isn’t worth the risk.

IMPORTANT: In the event that a fire does start, keep the dryer door closed to limit its oxygen supply—a fire needs oxygen to keep it going.

Not only can our professionals take care of restoring your home If your family has experienced a fire, but we ALSO DO DRYER VENT CLEANINGSSERVPRO® of Western Dutchess County can help 24/7, give us call at 845-831-3600 to learn more!

Fire Prevention Tips for your Poughkeepsie, Wappingers, Beacon or Fishkill home

10/9/2019 (Permalink)

Burned insulation and sheet rock in a residential hallway ceiling Stay safe with some simple fire prevention tips!

A fire can happen in less than 3 minutes. It’s a terrifying thought that there is such little time to get everyone to safety. There are several, simple things you can do in your home to help prevent fires.

-Test your smoke detector batteries once a month. Set a reminder on your phone to make it consistent. Keep in mind that smoke detectors have a life of 8-10 years, replace them when needed.  

-Install smoke detectors in the right spots- When placed in the correct locations in your home, it’s your best bet of getting to safety quickly.

-Inspect heating sources- Regardless of the type of system you have, an annual inspection will reduce any risks.

-Keep the oven and stove clear of anything- Make sure there are no curtains, towels, cookbooks, or anything flammable by or on the stove and oven. Kitchen fires are the most common places for house fires.

-Stay in the kitchen when cooking- Make sure pot handles are turned in and don’t leave the room with any food cooking. Turn off everything and take the pot or pan off the heat if you need to.

-Check the dryer and have dryer vent cleanings performed once a year.

-Maintain electrical cords- don’t keep them under a rug as cords produce heat. Use extension cords sparingly and unplug appliances that feel warm. Check for fraying or damage and replace immediately.

-Locate the shut-offs- All utilities have shut-off valves or switches in or on your home. Gas, appliances, circuit breakers, and water. Make sure all family members know where, when and how to use them.

-Keep flammable products away from heat sources- hair products, cleaners, and shaving cream  and combustibles like paint and gas should be kept in a cool, dark place.

-Never leave candles unattended- Keep them in secure, tip-proof holders and never near curtains or blankets. Set a reminder on your phone to extinguish them before leaving or sleeping.

-Practice fireplace safety- put a metal screen in front of the area, don’t leave the fireplace unattended and place the ashes in a metal container. Have a chimney cleaner come at least once a year to prevent build up that could cause a fire.

-Prevent wildfires- Keep a bucket of water available if you’re using a fire pit, having a bonfire or using a burn barrel. It only takes one spark!

-Keep fire extinguishers handy- Have one in the kitchen and other high risk areas like a fireplace or garage. Learn the P.A.S.S system for how to use it effectively.

-Know your location- firefighters need an exact address, make sure every member knows it.

Learn all you can about fire prevention and talk it over with your family members. If you do ever experience fire damage, call the trained experts at SERVPRO of Western Dutchess County 24/7, we’re here to help and will make it Like it never even happened.

Classifying Types of Water in a Damage Event in Western Dutchess County

10/9/2019 (Permalink)

Water pouring through a hole in the ceiling out of sheet rock and insulation Let the experts in water damage restoration take care of restoring your property!

NOT all types of water cause the same damage as there are 3 classifications or categories: clean water, gray water and black water.

The 1st step is always the same, clean up the water, dry everything out as soon as possible to avoid the threat of mold growth. The methods and procedures of the dry out are determined by the experts at SERVPRO of Western Dutchess County:

1: Clean Water

Clean water doesn’t pose an immediate threat to your health. Clean water is free of contaminants, fewer microbes and may be the result of broken water lines, toilet holding tanks, appliances and snow melt or rainwater.

However, it only takes 48 hours and contact with the surfaces of a home for clean water to become a category 2, Gray Water.

2: Gray Water

Gray water means the water damage cleanup and restoration can become a bit more serious. This water may create a health risk since it will contain degrees of chemical, viral or biological contamination. It has the potential to cause illness if contacted or consumed.

Gray water occurs from toilet bowls, sump pump failures, dishwashers, aquariums, washing machines and showers. The 48-hour exposure time applies here as well, since gray water becomes black water if not treated.

3: Black Water

Where there is black water, you now have the most serious of the three classifications, and it is considered highly or grossly contaminated by harmful chemicals, fungi and biological matter and will cause severe discomfort and illness. The sources are toilet back flows, sewage, seawater, rising water from rivers or streams, ground surface water or standing water.

It is best to treat all waters associated with water damage as black water because water picks up contaminants along its path. Consider the example of water running inside the sheet rock walls and insulation of your home.

The three classifications of floodwater are recognized by the Institute of Inspection, Cleaning and Remediation Certification (IICRC), an organization that certifies and sets the standards for the cleaning and restoration industries. Our technicians are certified by IICRC standards and best practices in water restoration and are available to help determine the steps to take to get your home back to normal.

It doesn’t matter what type of water has caused damage to your home or business, SERVPRO® of Western Dutchess County is here to help get the situation under control. Don’t hesitate to reach out to us if you need emergency cleanup and restoration services! Call us at 845-831-3600.

Commercial Cleaning, Restoration & Reconstruction Services are ALWAYS Just One Call Away to SERVPRO of Western Dutchess County

10/9/2019 (Permalink)

An inch of ice formed on a hardwood floor inside a commercial building No matter what type of services you're looking for at your commercial building, SERVPRO of Western Dutchess County can take of it for you!

Whether you’ve suffered a fire or water damage, discovered mold, had remodeling done, needing a full commercial kitchen cleaned, or even looking to have your ducts or carpets cleaned, there is nothing our professional teams can’t handle! No damage is too big or too small, from a store front or office space to a full warehouse or academic building, we’ve got your back and will get you back to business quickly and efficiently.

Mold remediation, sewage backup, graffiti or vandalism, water damage restoration, fire and soot remediations, odor removals, post construction clean-up, kitchen sanitizing and all phases of reconstruction are just some of the commercial services we can take care of.

Our commercial services are endless, from start to finish, we’ve got the trained and certified professionals, specialized equipment and as always, WE’RE LOCALLY OWNED AND OPERATED.

Let us take the worry and hassle out of your emergency and the stress out of doing it yourself, our estimates are FREE and we’re available 24/7 for emergencies, give us a call at 845-831-3600.

SERVPRO of Western Dutchess County is ALWAYS READY for your commercial property emergency!

10/8/2019 (Permalink)

A warehouse with restoration equipment packed up and ready to go SERVPRO of Western Dutchess County has the experience, the trained professionals and the specialty equipment to get you back to business quickly!

SERVPRO of Western Dutchess County is here to help in any residential or commercial property! We are locally owned and operated since 1992 and have extensive experience at restoring commercial properties to preloss condition in efficient manner. We understand how crucial it is to get your business back up and running as soon as possible, so we are available 24/7 at 845-831-3600 to help cleanup and restore water, fire & mold damages!

Our teams of professional restoration and remediation technicians are extensively trained and certified to handle the remediation of all damages plus reconstruction, no matter the type and no matter the time.

Being centrally-located, our offices and warehouse have the specialized equipment and resources to get to your location quickly to help minimize the damages and get you back in business.

We are Large Loss Response Team Certified

The SERVPRO Disaster Recovery Team can provide help whether it’s a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are always prepared for the unpredictable.

Should your business or commercial property experience fire, water, sewage or storm damage, we’re here to help. Keep our number in your phone, (845)831-3600.

Wondering if you have a mold problem in your Dutchess County home?

10/7/2019 (Permalink)

Black and gray mold spores growing indoors on a light-colored wall No reason to panic if you suspect mold growth in your home. Call the experts at SERVPRO of Western Dutchess County for a free remediation estimate!

The not-so-great fact: Some restoration companies advertise “mold removal” and may even guarantee to remove all mold. This is a false statement as removing all mold from a house or business is impossible. Microscopic mold spores, or microbes, exist almost everywhere, both indoors and outdoors. Here are some true facts:

  • Mold is present just about everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and can enter your home through windows, doors, or AC/heating systems or even hitchhike indoors on your clothing or a pet.
  • Mold spores thrive on moisture and can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be located and repaired. It will come back if the water source is still there.
  • Mold often produces a strong, musty odor as well as dark spots and fuzzy-looking characteristics on walls, floors and even personal items like clothing.
  • Consistent higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. SERVPRO of Western Dutchess County has the training, the expertise and specialized equipment needed to handle your mold problem.

What to Do Before Help Arrives:

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t spray bleach or other disinfectants on the mold. BLEACH DOES NOT KILL MOLD.
  • Don’t attempt to dry the area yourself.

Mold Remediation Services

If you suspect that your home or business has a mold problem, our teams have the training, equipment, and expertise to handle the situation.

Let us take the worry out of it, we’re here to help and will make your mold issue "Like it never even happened."

Keep mold from making itself at home in your Fishkill home

10/7/2019 (Permalink)

Black mold spots on the white ceiling of a shower stall Don't let mold become your new housemate! Follow a few important steps to help prevent growth.

In any home, moisture and dampness are problems that will eventually present themselves. Moisture from faucets, pipes or steam will encourage mold spores to move in, and once they’ve made themselves at home, they’re quite difficult to evict! Thankfully, you can help stop mold from becoming your new roommate through a bit of room-by-room prevention.

We understand mold remediation and have the experts in the industry, so we’re familiar with the many surprising places microbial growth can occur:

The Laundry Room:

A typical laundry room isn’t the site of standing moisture, but pipes and laundry machines can mask mold growth easily, especially if they’re located in a basement area that is naturally damp. To stop the growth before it starts:

  • Check the pipes, joists and connectors for leaks. If you see a puddle, you have a problem.
  • Never allow clothes to sit in the washing machine after a cycle. That nasty smell you might find after they’ve been wet for days is the start of mold, wash them again and make sure they get to the dryer quickly!
  • Let the washer and dryer air out after use.
  • Check the dryer vents for excessive lint—it can encourage mold to spawn.(This is also a hidden fire safety issue, keep those vents and ducts cleaned out!)

The Bathroom:

Ah, the culprit of many a water issue. There are a lot of water sources in the bathroom, so it’s not surprising that it’s one of mold’s ideal residences. Thankfully, preventing mold in the bathroom just takes a few tasks:

  • Annually seal tile grout to prevent moisture from getting between cracks.
  • Replace curtain liners and launder shower curtains. Curtain liners are inexpensive and allow mildew and mold to grow quickly.
  • Open a window or install a vent fan to clear out steam quickly. Open the door when finished as well, the more air flow in, the better.
  • Keep a close eye on the pipes and connections under the sink and toilets, replace as needed as they can cause extensive damages to multiple floors if they spring a leak or burst.

The Basement:

When people think basements, mold comes to mind. While they’re notorious for moisture accumulation, basements also have the most hands-off mold prevention strategies. Here’s how to keep your underground mold-free:

  • Invest in an automatic dehumidifier, so moisture levels stay low to begin with. Try to keep humidity levels between 30-50% when using a dehumidifier.
  • Clear out any clutter mold could hide behind. Cardboard boxes are like a free buffet for mold to thrive on.
  • Insulate piping to guard against bursting and leaks.
  • Regularly inspect foundation and walls for water.

If you need help with mold prevention or remediation, our team of experts at SERVPRO® of Western Dutchess County will be happy to help!

The what and how of fire extinguishers in your Western Dutchess County home

10/4/2019 (Permalink)

a drawn diagram of how to use a fire extinguisher Learn what type of fire extinguisher is best for your home and how to use it in an emergency.

Most of us have fire extinguishers of one size or another in our homes, especially in the kitchen. A fire extinguisher can help put out a fire before emergency personnel arrive or they can help you exit your home safely.

Not every extinguisher is for every fire, a little clarification can really help determine if you’ve got the right one for the right type of fire.

What type do you get?

All household fire extinguishers have 3 classifications: A, B or C. Some models have a combination of all three extinguishers in one. 


-A is for ordinary combustibles like trash, wood and paper

-B is for liquids & grease (think more like stove-top fires)

-C is for electrical equipment

-D extinguishers are designed for use on flammable metals. Not typically used or found in households.

Keep in mind, according to the National Fire Protection Association, each floor of your home should have an extinguisher. 

How do you use a fire extinguisher?

To use the extinguisher properly, you want to use the PASS method:


-Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.

-Aim low. Point the extinguisher at the base of the fire instead of at the flames themselves. Standing at least 6 feet away from the fire is important! Do not touch the plastic discharge horn on a CO2 extinguisher as it gets super cold and may damage your skin.

-Squeeze the lever slowly and evenly while keeping the extinguisher upright. 

-Sweep the nozzle from side-to-side until the extinguisher runs dry.

Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations so make sure you have the correct extinguisher for your home and type of fire. 

Whenever you use an extinguisher, whether you ran it dry or used it briefly, it's important to replace it or refill it right away. This is also the rule for any gauge that goes down to the red zone over time. 

Even though you take precautions against fire damages, they can still sometimes occur. If you experience fire damage in your home, don't hesitate to contact the experts at SERVPRO of Western Dutchess County at 845-831-3600 to help make this disaster "Like it never even happened."

All-In-One Emergency Prep for your Western Dutchess County business

10/3/2019 (Permalink)

An image of an Ipad and a cell phone with the same app on them Call us today so we can get started on a comprehensive Emergency Plan for your business!

Is your business ready in case of an emergency?

As a business or commercial property owner, there are some KEY POINTS that you and your employees need to know and be able to access in case of an emergency:

-Have you put evacuation protocols in place and do other staff members know them?

-Do you know where the emergency shut-offs are for utilities like electric or gas?

-Do you have important phone numbers and contacts available at a moment’s notice?

SERVPRO of Western Dutchess County offers an Emergency Ready Profile (ERP) for at no cost you. We know how important it is to be ready for whatever happens! That's why we work with local businesses to develop an easy tool, customized to your business’s information, available as an app on your phone and in hard copy, with all vital information you and your staff keep right at your fingertips! 

What is it?

A 24/48 hour snapshot of everything you may need to know in case of an emergency. This includes:

  • Photos of utility shutoff locations (i.e. water, gas, alarms, etc.)
  • Emergency Personnel Contact Information
  • Emergency Protocols
  • Floor Plans (...don’t have one? We’ll create one for you!)
  • AVAILABLE IN HARD COPY AND MOBILE APP FORM!

Why do it?

  • It’s FREE and It’s EASY, we’ll take care of it all for you!
  • Comprehensive document that has all the vital information needed in one spot
  • Easy to understand and read for all personnel
  • Access Available 24/7
  • Peace of mind knowing you have a plan in place and the safety of all will not be compromised.

We have completed over 600 ERPs for other local businesses in the Hudson Valley area. Let us help you be prepared, you never know when an emergency will happen. We’re here to help no matter when, and will get you back to business if disaster ever strikes!

Contact Corey or Amy at 845-831-3600 at the SERVPRO of Western Dutchess County office for more info! 

Hoarding in a Dutchess County home can cause many other issues not thought of.

10/2/2019 (Permalink)

A room in a home filled with refuse and possesions Hoarding creates fire hazards, food and shelter for rodents and hides potentially dangerous mold growth.

According to the International OCD Foundation, obsessive compulsive disorder and related disorders affect more than 1 in 100 people around the world. Hoarding is a dangerous issue that increases the risk of fires, mold, and any number of other hazards. It’s a serious mental illness, a sub-type of OCD, that causes people to accumulate possessions, ultimately disrupting their daily lives, routines, and environments to satisfy their compulsions.

As these possessions, clutter and even waste products pile up, they can present fire hazards, become and even cover up water damage, mold growth or rodents.

Do you own a home or property that’s been impacted by hoarding and not sure what to do? Call in the restoration professionals, who can clean up the property the right way and ensure its safely rehabbed for future use.

What Cleanup Involves:

Cleaning up after hoarding requires special consideration. You’ll need a professional team to complete a comprehensive protocol that mitigates any potential hazards.

Removal of Items:

This is the cleaning phase—it involves sweeping the space of the objects and refuse that have piled up over time. Other items in the space may have become contaminated and need to be removed or even discarded. These items can become hazardous over time, or considered a biohazard, professionals will ensure safe removal.

Removal of Dangerous Substances:

Hoarding can hide dangerous health-related hazards, including varieties of mold and other pathogens, along with insects, rodents and other pests.

Ensure you are safely cleaning the space by partnering with a team of professionals educated in safe removal principles and outfitted in the appropriate safety gear.

Complete Cleaning:

Once the clutter and debris are removed and the space is cleared, a licensed team will then deep-clean the area. During this stage, they’ll work to remove all residue and odors to ensure it is ready to use in the future.

In need of a team to help restore a space where hoarding has been an issue? Contact our certified professionals at SERVPRO® of Western Dutchess County at (845)831-3600. We’re here to help and will make it Like it never even happened.

What to Do Before, During and After a House Fire | SERVPRO® of Western Dutchess County

10/1/2019 (Permalink)

A white smoke detector on a blue and red background with smoke trails close to it It's important to know what to do before, during and after a fire, every little thing counts!

Knowing what to do in the event of a house fire is important. Though we all hope a fire will never happen to us, the reality is that there were nearly 500,000 fires in 2017 alone. Though they are always an alarming situation, planning ahead can go a long way in helping you feel safe and prepared. While practicing general fire safety is best, knowing what to do at every stage is essential for keeping yourself and your family safe.

By compiling resources from the National Fire Protection Association and Ready.gov, we’ve assembled a complete overview of preparedness, safety precautions and actions to take after the flames subside:

Before a Fire:

? Install smoke alarms in each bedroom and on each floor of the home, and be sure to check them once per year.

? Ensure the house number is visible from the road for emergency responders.

? Identify two ways out of each room and create a drawing of the floor plan reflecting escape routes.

? Identify an outdoor meeting place for the whole family, such as a neighbor’s mailbox.

? Alert any visitors or overnight guests to the plan should an emergency occur.

? If you have young children or family members who have limited mobility, assign them to a “buddy” who can make sure they get out safely.

? Make sure all escape routes are free of clutter and easily accessible for all family members.

During a Fire:

? Call 911 as soon as you are able.

? Because smoke rises, stay low to the ground to avoid inhalation as much as possible.

? Always feel the door and doorknob for heat to determine if a route is safe.

? Open doors with caution in case the fire is just beyond.

? If your clothes catch fire, remember to stop, drop and roll right away.

After a Fire:

? If you are in need of assistance, contact The Red Cross or other local emergency relief service.

? Contact your insurance company and a fire-certified restoration company as soon as possible.

? Always wait for the approval of the fire department before re-entering your home, and have a professional reconnect utilities.

? Take an inventory of all damaged items before cleanup begins.

? Save receipts for any expenditures accrued due to the fire.

If your home has been damaged in a fire, don’t hesitate to reach out to us  24/7! We are fully certified in fire restoration and can respond quickly to damages.

Helpful Tips to prevent mold in your Poughkeepsie basement or crawl space

9/26/2019 (Permalink)

Black mold spores growing on a white window sill Don't be scared by mold growth in your Dutchess County home, we can help!

If you have a basement, crawl space or attic, it is likely that you already know how pervasive mold can be. Because it thrives in dark, humid and poorly ventilated environments, these areas create the ideal place for mold to take hold and spread.

That being said, having mold in your home does not have to be a way of life. Because of mold’s adverse health effects, it is extremely important to prevent it when possible and have it remediated immediately when it occurs.

If you would like to learn more about preventing mold in your cramped household spaces, read on for 7 mold prevention tips.

Mold Prevention Tips for Tight Spaces:

  1. Reduce Humidity

Mold thrives in areas with high humidity, which is often present in basements and other tight quarters in a home. Try to keep humidity levels within 30 to 50% with a dehumidifier to discourage microbial growth.

  1. Store Soil Elsewhere

Potting soil, mulch and indoor plants provide spaces for mold to thrive and an organic food source. Keep these items stored somewhere other than the basement to discourage growth.

  1. Reduce Clutter

Having clutter and congestion in an area reduces airflow and ventilation in the room. Reduce general clutter, especially when it comes to cardboard boxes, clothing, fabric and books. Keep what must be stored away from having direct contact with walls.

  1. Direct Water Away From Your Home

Mold requires moisture to thrive, so ensuring there is as little moisture as possible flowing toward the home will discourage it from growing. Landscaping and drainage paths should be crafted in such a way that water is directed away from the home and not allowed to gather around the structure.

  1. Don’t Let Leaks Linger

Leaks provide the perfect environment for mold to develop, and they can cost you an extensive amount of money in wasted water, not to mention the costs to treat and remediate it, so fixing them ASAP is best.

  1. Make Use of a Fan

Using a fan helps with air circulation and further reduces humidity. Airing out the basement and crawl spaces will help ventilation and discourage mold from occurring.

  1. Reduce Factors That Create Humidity

If you have laundry or air conditioning units in the basement, be sure they are properly ventilating to the outside. Avoid carpeting or rugs, which can hold moisture. Do not dry wet clothes in the basement as the air can grow more humid as they dry.

If you’ve discovered mold in your basement or anywhere else in your home, we are here to help! SERVPRO of Western Dutchess County has licensed mold technicians on staff. Give us a call immediately to learn about our mold remediation services.

Where Hidden Water Damage Can Be Found | SERVPRO® of Western Dutchess County

9/24/2019 (Permalink)

Water leaking and pooling on white kitchen tile You'd be surprised how much damage water can do! Be familiar with the terms of your homeowner's insurance policy and call SERVPRO right away!

While extreme rains and heavy flooding will increase the chances of water damage, these are not the only reasons it will occur. Many things in the home can cause water damage, and quite a few of them occur in places that are easily missed.

If water damage is left untreated, it can become more severe, which is why hidden water damage is so dangerous. Most water damage claims are more than $6,500, and it’s not uncommon for insurance to not accept water-related claims at all. Knowing where to find hidden water damage can make a big difference in how much of a headache it will be to treat.

Where to Look for Water Damage

  • Below exterior windows- The seal around a window is not the most durable piece of construction, so it can slowly begin to let water seep into the wood below with time.
  • Connection points of siding- Where siding overlaps or meets a corner, it is sealed against the elements. However, damage to the siding can also mean damage to the seal, leaving the plywood below exposed to water.
  • Below threshold panels- Thresholds are typically covered by a metal panel, but this panel is not water-tight. If it is frequently exposed to weather, the wood below can become waterlogged and swollen eventually.
  • Exterior painted surfaces- Multiple layers of paint can form miniature gaps between them, letting water in and causing the paint to bubble or soften.
  • Within dishwasher cubbies- It is not typical to move the dishwasher unless it is being replaced, but often homeowners discover water damage during the upgrade process. Inspecting it regularly will help ensure there are no surprises.
  • Inside bathroom walls- Water pipes heading toward the sink or tub can begin to leak with time, causing water spots in the paint as the water seeps into the wall.
  • Around toilets- A toilet has many seals to keep water in, but these can become weaker with time. Many homeowners will not notice until the floor begins to feel unsteady and the toilet develops a wobble.

If your home has suffered water damage (even in a hidden place like one of these), we are happy to help! SERVPRO of Western Dutchess County has certified water remediation experts, don't wait! Give us a call right away, and we’ll get there quickly.

3 Steps to Making Your Workplace Safety Drill Work | SERVPRO® of Western Dutchess County

9/19/2019 (Permalink)

An active fire inside an office building Make sure you have a practiced drill set for your workplace!

If you are a manager or a business owner in Dutchess County, you understand how important it is to keep your workplace free of hazards and your employees safe from harm during their day-to-day tasks. However, have you considered what would happen should an emergency occur in the workplace? 

Because of how negatively a disaster can impact a small business, it is important to create a plan for what to do should an emergency occur. Creating a plan that accounts for multiple possibilities, gathering feedback and then using that feedback to improve are all important components to coming up with a fool-proof plan. 

Here’s how business owners can work toward creating a workplace safety drill that works: 

  1. Plan Your Drill 

In order to create a properly executed drill, it is important to plan it thoroughly and well in advance to ensure it is as effective as possible. Be sure to plan for every scenario that could put your staff in harms’ way, such as fires, storm damage, power outages or any other emergency that could be specific to your industry. Prepare for specific points such as: 

  • Determining a meeting point outside of and away from the building 
  • Designating someone to perform a headcount and ensure that everyone in the building participates 
  • How to perform any emergency shutdown procedures such as turning off machinery before exiting the building 

It may also be wise to schedule drills at various times if you have personnel who work a variety of hours so everyone is able to experience them. 

  1. Determine Where to Improve 

After performing safety drills, the most important thing to do is take note of where improvements could be made. Even things that seem small can make a large difference in an emergency scenario, such as more lighting or better signage. Solicit feedback from employees on how the drill could improve to get further ideas. 

  1. Make Changes and Repeat 

As you continue to make improvements and run drills, it is important to note how more recent drills compare with earlier ones. Tracking the improvements that are made and the results of each round is a great way to ensure that drills are as efficient as they can be, that way everyone will stay safe should a real emergency occur. 

If you’ve had an emergency occur at your business, we’re here for you 24/7! As experts in commercial restoration, we can handle fire, water or storm damage from any disaster. Give us a call today to learn more. 

Making a Flood Escape Plan That Includes Your Pets | SERVPRO® of Western Dutchess County

9/9/2019 (Permalink)

A disheveled white dog wading through flood waters Pet parents: find out in advance where the pet-friendly hotels and shelters are in case of an emergency!

When making household emergency plans, it is common to create one plan for the entire family since many people will have the same needs. However, it is important to remember family members’ individual needs as well, especially when it comes to pets.

Including household pets in your flood emergency plan is not that much different than making one for any other member of the household. By making sure their documents are safe, their emergency kit is stocked and you have a moment-of evacuation plan in place, you can keep the whole family together and safe in the event of a flood.

Prepare Your Pets Before a Flood-

When making your own flood preparedness plan, be sure to remember these pet-specific items as well:

  • Be aware of differences between a flood watch and flood warning to understand weather reports.
  • Use the FEMA Flood Map Service Center to assess your overall risk.
  • As you get your own important documents together to store in a waterproof location, obtain copies of your pet’s vaccine records and microchip information to include as well.
  • Find a designated location to take your pets if you must evacuate, such as a pet-friendly shelter or hotel.
  • Coordinate with other pet-owning neighbors to develop a plan for if one of you is away from home when a flood strikes. Show them where your pet emergency supplies are and designate a meeting spot.

Making Your Pets’ Emergency Kit-

An emergency kit for your pets contains many of the same things as one would for a human, with some special considerations:

  • A picture and detailed description of your pets
  • Proof of ownership
  • Vaccination records
  • An extra leash and collar
  • Bowls for food and water
  • Required medications
  • Enough sealed food, water and treats needed to last several days
  • A pet first-aid kit
  • An identical replica of a favorite toy to bring them entertainment and comfort

Surviving a Flood With Your Pets-

The most important thing to do when a flood becomes imminent is to tune in to local weather channels and emergency stations to stay aware of authorities’ instructions. Here are some other tips for surviving a flood with your pets:

  • Bring any outdoor pets inside and head to the highest area of your house.
  • If authorities are advising to evacuate, do so and bring your pets, as animals are required to be included in state and local emergency plans.
  • Keep your and your pets’ emergency kits handy so they can easily be taken with you.


The time period after a flood can be traumatizing, but SERVPRO of Western Dutchess County is here to help restore your home to pre-flood condition fast. Get in touch with us today to learn how we approach water restoration differently and can help you after an emergency.

Follow these tips if you see mold growth in your Dutchess County home

9/4/2019 (Permalink)

Mold growing behind base trim molding on a wall Even a small leak can cause mold growth. Call SERVPRO of Western Dutchess County for a FREE estimate if you see mold!

Mold spores occur naturally in the environment, but if you’re noticing some unusual looking growth on any surface inside your home, you could have a mold issue. Mold needs lots of moisture or a small water source to flourish so locating and repairing the source of the water is the first step. Usually a small, consistent leak is the culprit.

Once that issue it taken care of, SERVPRO of Western Dutchess County’s certified mold remediation experts will guide you in the right direction to getting rid of it, and our estimate are FREE.

Meanwhile, keep these steps in mind:

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas. Let your family members know, keep the pets out too!
  • Turn off the HVAC system and fans.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold. This won't penetrate the surface and will not stop the growth.

About Our Mold Remediation Services

SERVPRO of Western Dutchess County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are experienced and highly trained restoration professionals that use advanced, specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today (845)831-3600. We’re here to help, 24/7.

Is your Western Dutchess County business prepared for a disaster?

9/3/2019 (Permalink)

A convenience store with broken out windows, soda machine on the ground and shelving on the floor. Disasters can strike with little warning, make sure your business is prepared for emergencies!

September is National Preparedness Month, an annual awareness event sponsored by the Federal Emergency Management Agency (FEMA) to help everyone get a leg up on preparing themselves, families and businesses in the event of a disaster.

This is a great time for business and commercial property owners to review their emergency plans. Historically, tropical storms from hurricanes have caused significant property damage homes and businesses in the months of September and October. Flooding, roof leaks, broken windows, electrical fires, and downed trees are possible damages from hurricanes. 

Commercial restoration presents unique challenges in and of itself. Building structure, employees, clients or customers, inventory, files, documents, and other crucial elements can be affected. It’s vital to have a comprehensive emergency plan that contains critical information about the location of shut-off valves, fire suppression system controls, and emergency contact numbers in addition to emergency escape plans and other disaster information. Having this all at your fingertips either in mobile form on your phone or in a full document format can save emergency responders precious time and help contain damage and minimize injury.

Because SERVPRO knows the time to create a disaster readiness plan is before you need it, they have developed the SERVPRO Emergency READY Program (ERP) for any business owner to have at their facility, at no charge. It’s a simple process involving one of our team members and the business working together to gather information that will be critical to have if a disaster strikes. Once the ERP is created, business owners have access to their information 24/7 online and by using SERVPRO’s free mobile app. If needed, we’re happy to provide a full hard-copy for your employees as well.

In short time, you can help to protect your business or commercial property from storm damage by having a plan in place and by calling SERVPRO of Western Dutchess County. We’re here to help 24/7, no matter where and when. Call us asap to schedule your ERP at 845-831-3600.

Your Guide to Picking a Restoration Company | SERVPRO® of Western Dutchess County

8/28/2019 (Permalink)

SERVPRO's large-loss truck, generator and equipment trailer. If your business has suffered damage, SERVPRO of Western Dutchess County will get you back up and running effectively and efficiently!

Going through a natural disaster and sustaining property damage is devastating for anyone, but for business owners, they are put in an especially precarious situation as their livelihood is at risk. FEMA reports that over 40% of businesses do not reopen after a disaster.

Because of the high stakes associated with proper disaster repair, it is important for business owners to work with a restoration company they trust. These are some questions to ask to ensure you are picking the right one:

1. Can They Respond Quickly?

Damage can rapidly get out of hand if left untreated, so a company that can respond quickly is a must. Get information about their emergency response procedures and hours of operation to understand what to expect.

One way SERVPRO of Western Dutchess County is able to provide a faster response time is our emergency line, which is live and staffed 24 hours a day. This allows us to quickly respond when a disaster is called in so business owners can use their time on other natural disaster recovery tasks.

2. How Do They Train Their Technicians?

Thorough and consistent training is key to ensuring the technicians’ work is of a high caliber, so potential customers should always inquire about their education and certification standards. Knowing your business is in good hands will provide peace of mind and ensure the work is done properly.

The standards set forth by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) are the most comprehensive in the industry, that is what we base our technicians’ education off of. From their initial training to e-learning and certification opportunities, we ensure they are always learning in the field.

3. What Is Their Equipment Lineup Like?

Technology has revolutionized restoration equipment, so maintaining an up-to-date fleet of equipment is vital to performing a high caliber of work. Inquire about a company’s fleet of tools and equipment so you can be sure the best and most updated technology is being used on your restoration.

We choose our own equipment based on the IICRC guidelines, which guarantees that we are utilizing the industry standard. Whether removing water damage or scrubbing the air of soot particles, we can ensure we will do the best job for your business.

If you’re in need of commercial restoration, do not hesitate to make the call so you can get your business back faster. Our trained experts are here to help 24/7—contact us today.

Must-Haves for Your Emergency Kit | SERVPRO® of Western Dutchess County

8/22/2019 (Permalink)

Take the time to make and stock an emergency supply list for weather-related emergencies! Having a well-stocked emergency supply kit offers some peace of mind in weather-related disasters!

When a weather emergency strikes, there will not always be time to gather your supplies before heading to a basement or other safe space to wait out the storm. Having an emergency kit that is fully stocked and ready can make such a big difference in your survival during a disaster.

Experts recommend that your emergency kit contain at least 72 hours of provisions as well as some necessities such as personal hygiene supplies and emergency radios. An emergency kit is the best way to obtain peace of mind and know your family will be safe.

The Basic Emergency Kit:

While every emergency kit should be tailored for individual needs and considerations, to build an emergency kit with the bare necessities, this is what Ready.gov recommends:

  • At minimum, one gallon of water per person per day for at least three days
  • A three-day supply of non-perishable food per person
  • Either a battery-powered or hand-crank radio for local alerts
  • A NOAA Weather Radio for national alerts
  • Flashlights for each person
  • A well-stocked first-aid kit
  • Any prescription medications your family members may require
  • A surplus of portable phone chargers, charger cords and batteries for the flashlights and radios 
  • Dust masks for filtering debris-filled air
  • Paper towels, toilet paper,  garbage bags, hand sanitizer and any other personal hygiene supplies
  • A non-electric can opener and utensils for food.
  • Local maps of the area with shelters clearly marked

Additional Supplies for Emergencies:

Having the above items is a great place to start, but if you have the space and ability to build out a more robust kit, there are some additional items you may want to include:

  • Tools such as wrenches, hammers, nails and pliers
  • Plywood in case it is necessary to barricade doors or windows
  • Duct tape and plastic sheeting in case an impromptu shelter needs building
  • Solar-powered chargers for using electronics long-term
  • Climate-appropriate spare clothes
  • Thin, camping-style blankets
  • Unscented bleach, which can be used as a disinfectant or water purifier
  • A source of entertainment for adults and children
  • Cash and/or travelers checks

If you’ve experienced a weather-related disaster and have sustained water or storm damage in the process, SERVPRO® of Western Dutchess County is here to help you. Our experts are available 24/7, and pride ourselves on a fast response time following disasters.

What Does Mold Remediation Really Mean? | SERVPRO® of Western Dutchess County

8/12/2019 (Permalink)

If you've had water damage in your home that hasn't been fixed, you might have a mold issue on your hands.

The warm and humid temps of summer combined with sometimes heavy rains often bring about talk of mold growth. If you are hearing about mold and what problems it can cause in your home, you might be confused about what mold removal and remediation really mean. 

While mold removal is an often-advertised service, its name is a bit misleading—making mold remediation the more accurate term. Read on to learn what mold remediation really means:

Mold Removal vs. Mold Remediation

In nature, mold serves a useful purpose by helping to break down decaying matter and do its part in the circle of life, but mold growing in your house is not quite as useful to the ecosystem. 

Not only is it unsightly, but mold can also lead to a variety of health issues for people and pets. Due to the organic and functional nature of mold, it exists nearly everywhere, simply waiting to find a spot to land and carry out its job. 

Mold spores are microscopic and ever-present, both inside and outside and during every season. They are airborne and can travel through the air, HVAC units or even hitch a ride on pets or clothing. 

Because of the characteristics of mold, “mold removal” is a misnomer—it is impossible to remove all mold from any home or business. Therefore, be wary of companies advertising full mold removal guarantees, as there is no way to stop nature from its process.

What Encourages Mold to Grow?

It might sound like mold should be growing everywhere all of the time because of how prevalent it is, but thankfully it needs specific conditions to begin to grow. 

Most importantly, mold thrives on moisture—a single spore can quickly form a colony when there is water present. Even excessive indoor humidity can create an ideal environment for mold, so experts recommend to keep indoor humidity below 50%.

The Mold Remediation Process-

Even if you have not seen mold, if you have noticed a musty odor in a damp area of the home, you may have a mold issue on your hands. It could be time to call in the professionals, here is what you can expect from the mold remediation process:

  1. You get in touch with your mold remediation experts like SERVPRO of Western Dutchess County.
  2. Experts perform a full assessment of the extent of the damage. Our estimates are FREE.
  3. The restoration team will contain the mold.
  4. Air is filtered to reduce the number of spores.
  5. Mold and mold-infiltrated materials are removed.
  6. Structures and belongings are cleaned.

If you think you may have mold in your house, call SERVPRO of Western Dutchess County. We’ll set up a free estimate with our certified experts to do a full inspection. Learn more about our mold remediation process, and get in touch with us today, the quicker- the better We’re here to help, 24/7.

It's vital to have an Emergency Plan for Your Business | SERVPRO® of Western Dutchess County

8/9/2019 (Permalink)

Have a plan to get your business back up and running following a disaster.

Emergency preparedness for your Dutchess County business is one of the best things you can do. Having a plan in place will not only help to keep your staff safe and informed, but it will also help your business get back to normal and reopen quicker following a disaster.

An emergency plan should be thorough, easy to understand and include information to share with employees. It’s important to have all the materials you need at your fingertips in order to get your business reopened in the wake of a disaster. Here is an easy guide to making your business emergency plan:

  1. What are the Most Likely Threats?

The first thing to do to prepare your business for an emergency is to understand what types of damages you might be likely to face. If your business is in an area prone to flooding, or if you have a restaurant and are more likely to have a fire, these are factors you should take time to think on when making your plan and to be prepared for anything that could cause harm or loss.

  1. Create an Emergency Response Plan & Share it With Employees

The most beneficial aspect of a disaster plan is that every single employee should automatically know what to do when an emergency occurs. Create a clear step-by-step plan so employees are aware of where they should go for safety, where emergency access and shut-offs are for utilities, who they should check in with and what next steps are no matter the situation.

Tip: Schedule workplace emergency drills so employees can rehearse the actions they will take in the case of a real scenario.

  1. Determine How You Will Get Back to Business

Workplace emergencies can have a huge impact on a business, almost 40% can fail to reopen following a disaster. It is important to plan how you will get back to business following a disaster by creating a business recovery plan. This should cover topics such as staffing issues, data management, equipment failures, insurance specifications and what commercial restoration company to work with to get your business back up and running smoothly.

If your business has suffered any kind of damage or loss, we can help! We are fully certified in commercial restoration and can respond quickly when you call. Call SERVPRO of Western Dutchess County today to make us part of your emergency response plan!

Were here to help, 24/7! Dont wait if youve suffered any kind of damage at your business, well get you back to normal in no time!

Residential Fire Prevention Strategies | SERVPRO® of Western Dutchess County

8/7/2019 (Permalink)

Be prepared and in the know when it comes to fire safety and prevention!

Structural and property damage from residential fires can be significant, causing expensive damage for homeowners and putting the household in danger. Because of how devastating they are and how frequently they occur, practicing proper fire prevention techniques is essential to staying safe and gaining peace of mind.

Residential Fire Numbers

Many consider fires to be an uncommon occurrence, but according to the numbers, they occur quite often. A fire occurs every 24 seconds, as reported by the National Fire Protection Association.

Over half of residential fires are caused by cooking in some manner. Utilizing caution when cooking with open flames can go a long way in residential fire prevention.

Residential Fire Prevention

Because of how quickly fires can grow, preventing them from starting is the most effective method of fire safety. Household objects can quickly turn hazardous if conditions are right, but there are many ways to keep the risk of a residential fire at bay:

Inspection of the smoke detector. Use the smoke detector’s test button to check the batteries once each month. Every 10 years, the unit should be replaced with an updated model.

Disposal of dryer lint. An excessive amount of lint can be a fire hazard due to the heat of the dryer. Dispose of dryer lint in the tray after each load as a cautionary measure.

Attend to open flames. Just because one uses a flame each day for cooking or fireplaces does not mean that it cannot pose a hazard. Always attend to open flames and never leave the room when one is burning.

Maintain cables. Cords come with a safety coating that protects the wires and lessens the fire risk. When the cables become frayed and worn, the wires become exposed and create a threat. Check cables often and dispose of frayed ones immediately.

Properly store products. Everyday household products can also pose a fire risk. Read the label of cleaners, household chemicals and aerosol cans to determine the safest way to store them.

If your home has suffered damage from a fire, give us a call. We are certified in fire and soot remediation, and here to help 247.

Overwhelmed by the mess left behind by renovations in your Western Dutchess County home or business?

8/1/2019 (Permalink)

Call us today to schedule your duct and home cleanings!

You’ve finally gotten those renovations done in your home, congratulations! The contractors have left, their equipment and materials are gone and it’s time to get the place back in order. But everywhere you look, there seems to be a film of dust and bits of debris that keep settling or reappearing no matter how much you clean and wipe. Let SERVPRO of Western Dutchess County take care of it once and for all!


No doubt, your HVAC system and ductwork has been sucking up the dirt, but the filters can only take so much. The ducts in your home or business are there to help remove irritants, dust, allergens, and particulates found naturally in most building products. Having gone through remodeling dredges up a lot of bits that might’ve been stationary for awhile and are now circulating through the air or clogged up in the filters.

Our trained technicians have the knowledge and expertise to not only get those ducts cleaned out but also give your place a fabulous cleaning. Duct cleaning removes the particles that might’ve been building up, aids in eliminating odors and allergens, helps restore peak efficiency in the system and can lengthen the life of the system itself.

SERVPRO of Western Dutchess County also offers full residential and commercial cleaning services to get your property to a beautiful, clean and fresh condition. Let us do the hard work for you, many families and businesses have used our cleaning services before and are amazed by the efficiency and outcome. One client recently stated, “We had SERVPRO clean the house before we put it up for sale and they did such a beautiful job, that it helped us sell the place in 2 days!”

Believe us, there is nothing we haven’t cleaned before! We’re here to help make any situation “Like it never even happened.”

That musty smell just won't go away in your Western Dutchess County home? Mold is a likely culprit.

7/26/2019 (Permalink)

Mold spores occur organically everywhere but you don't want them growing inside your walls, get that leak fixed asap!

Every time you walk in your kitchen, you get a whiff of that telltale musty, damp, organic smell of mold but you just can’t seem to find where it’s coming from. Perhaps that pipe under the sink has a slow leak, maybe the refrigerator water line is dripping inside the wall. There could even be a leak from a bathroom above the kitchen, but where do you begin?

First things first, mold needs water to start forming, so every attempt should be made to find the source of the leak or where the water could be coming from. Contact a plumbing professional or other service pro as soon as possible to take remedy the issue as soon as you can.  Additionally, and equally as important, give your homeowner’s insurance agent or company a call to see what your policy might cover for the repair and remediations.

**Be very clear on what your policy will and will not cover. There are all kinds of terms and restrictions and everyone’s situation is different. Ask your agent specifically about your issue. The more info you have, the more you’re prepared for the next steps.

Mold growth in a home always starts with a water issue like an unknown or hidden leak, a burst pipe, ice damming, roofing or gutter failures, sump pumps, toilet or fridge water lines, etc. If you don’t have a professional take care of the source of leak, the mold will continue to thrive and create a more aggressive situation that is harder to treat and could be costly.

Sensitive groups like those with allergies might have some reactions to large areas of mold spores or growth, it’s important to have the remediation done by licensed and trained experts to ensure it’s cleaned properly.

We are experts in the mold removal industry. Every technician is highly trained and certified in mold remediation utilizing the most advanced technology and use specific treatments for your situation. No two microbial growth problems are the same and we see cases of mold throughout every season in Western Dutchess County, it’s not just an issue in the spring or summer temperatures.

We understand the stressful nature of this and we’re here to help ease that. SERVPRO of Western Dutchess County offers free estimates conducted by our professionals that will help guide you to getting the problem solved for good.

Kitchen fires in your Western Dutchess County home can leave pungent, lasting odors.

7/23/2019 (Permalink)

Kitchen fire odors and damage can permeate throughout the home more than you think.

Protein fires can come from food that is burnt in the kitchen. Think about a pan of fried chicken where the grease has caught on fire and created a significant issue. They can make an especially unique restoration challenge and create odor issues which are difficult to mitigate.

Here are some important facts regarding this type of fire:

*Protein fires generally leave little visible residue, often confusing the untrained eye. The smell is there but hard to pinpoint where it could be coming from.

*They create a significantly more distasteful smell than most other fires.

*The nature of the burn causes the odor to permeate the home even more completely than other fires, sometimes the damage can require a sealing agent or even repainting to completely eradicate the odor.

*The damage may require multiple attempts and methods to achieve the best results.

*Often, because of the strong link between smell and memory, a homeowner may experience “phantom odors,” where the memory of the event causes reproduction of the odor even after thorough cleaning. You don't want a reminder of a stressful event every time you walk in the kitchen.

Don’t tackle this issue by yourself, let the trained and experienced experts at SERVPRO of Western Dutchess County take care of it. We’re here to help when you need it most and when fire and odors take control of your life, we’ll help take it back. You'll be amazed how fresh and clean our team can make your home, "Like it never even happened."

Restore Peak Performance to Your HVAC System With Cleaning | SERVPRO® of Western Dutchess County

7/16/2019 (Permalink)

Not unlike a car, an HVAC system and the duct work in your home need to be cleaned and maintained.

We all feel grateful for air conditioning in the heat of the Hudson Valley summer, but without regular maintenance, your HVAC system could be costing you money in repairs and untimely breakdowns. 

By taking care of your AC unit through regular maintenance and duct cleaning, you are investing in a future of climate-controlled comfort, improving your home’s indoor air quality and helping your system run more efficiently. 

How Can HVAC Cleaning Make My System More Efficient?

An HVAC unit that has to fight through dust and debris to pump out air is going to have to work harder and expend more energy to get the same amount of cool air distributed around your home. Considering that about half of your home’s energy usage goes to heating and cooling, helping things run a little smoother can make a big difference in your overall bill costs.

After the dirt, dust and grime that builds up in your vents and ducts is cleaned out, your air can flow more freely through the home, allowing your system to expend less energy to adjust the temperature. 

How Can That Make My System Last Longer?

With proper maintenance and cleaning, a homeowner can expect an HVAC unit to last 15–20 years—but due to negligence and improper cleaning, that is not always the case. Because a dirty HVAC unit is consistently under stress when the system is on, it will deteriorate more quickly because of the energy it is expending. 

Additionally, substances like mold and mildew can build up within your ducts and cause significant damage to your unit, which requires professional remediation to prevent further spread throughout the house. 

Rodents and pests can also make themselves at home in your ducts, leading to an extreme pest control issue if left undisturbed. Having your ducts cleaned ensures you are able to identify problems that can lead to costly breakdowns and repairs early on instead of waiting until a major issue occurs.

By taking proper precautions and keeping your HVAC ducts clean, you are protecting the investment you have made in your home. Because of all the issues can arise, calling a professional to assess if your ducts need cleaning is the surest course of action to be proactive about problems.

Do you think your air ducts might need to be cleaned? Give us a call today to have one of our certified technicians take a look!

Thunderstorms can cause serious damage in Western Dutchess County

7/10/2019 (Permalink)

Don't underestimate the power of a thunderstorm!

Thunderstorms are pretty common during the summer months in the Hudson Valley. However, with these storms comes a chance for storm damage caused by those severe thunderstorms.

A little Thunderstorm 101 from SERVPRO of Western Dutchess County-

In the U.S., there are generally around 100,000 thunderstorms per year, and 10% of those that are considered severe. Compared to hurricanes and winter storms, thunderstorms affect relatively smaller areas.

Every thunderstorm needs 3 ingredients:

*Moisture- to form clouds and rain

*Unstable Air- warm air that can rise rapidly

*Lifts- fronts, sea breezes, and mountains can lift air to form thunderstorms

(This is why you often hear meteorologists’ reference when cold and warm fronts are about to intersect, creating dangerous conditions).

Damage from Thunderstorms

Thunderstorms can create many different dangerous situations that can occur during it, but debris flying around due to high winds is among the most dangerous to both property and humans.

Wind speeds can gust in a severe thunderstorm up to and over 57.5 mph. That is enough to cause damage to your property. If you have anything in your yard that’s not secured, including things like bikes or trash cans, those items can become projectiles quickly, causing damage to homes, businesses and cause personal injuries.

Thunderstorms can also produce the following damage besides wind damage:

Lightning damage. When lightning strikes a building, electricity moves through the wiring of the home. This can lead to appliances blowing out, along with an increased risk of fire.

Tornado damage. Consider this—the average storm has winds around 60 mph. The wind in a tornado can gust upward of 200 mph, which can wreak some serious havoc.

Hail damage. Did you know that according to NOAA, the cost of hail damage can reach $1 billion a year?

Flood damage. During storms, a lot of rain often falls in a small amount of time. This can make it impossible for the water to soak into the earth, leaving pools of water everywhere. This flash flooding can have dangerous consequences.

Dealing with storm damage to your home or business? Know that the team at SERVPRO® of Western Dutchess Countyis available 24/7 for emergencies to help with cleanup and restoration.

Mold can occur during any season in your Western Dutchess County home

7/5/2019 (Permalink)

Contact your insurance company to find out if you have any coverage options when it comes to mold damage.

Sometimes you can see it, other times you can't, but mold has a smell that can stop you in your tracks. If you’re able to pinpoint an area where it might be coming from, get the source of water repaired as soon as possible. There are a lot of circumstances that can lead to a mold problem in your home or business, but it will always start with a water issue like flooding, an unknown leak, a burst pipe, ice damming, etc. Our mold technicians see cases of mold throughout every season in the Hudson Valley, it’s not just an issue in the warmer temps.

Contact your insurance company as soon as you notice it too, there are damages that may be covered under your policy depending on the source. **Coverage varies from policy to policy so best to be clear as to what the terms are.**

Mold only needs water or consistent moisture and an organic food source to thrive and it can do so quicker than you think. Though it can be tricky to treat and remove, there are experts in the industry who can walk you through the process and help ease your worries. Call SERVPRO of Western Dutchess County, our free estimates conducted by our trained and certified professionals will guide you in the right direction to getting the problem solved.

How to Avoid Fire Hazards When Grilling This Summer | SERVPRO® of Western Dutchess County

7/1/2019 (Permalink)

Grill fires can cause more damage than you could anticipate, be safe this grilling season!

Grill fires can happen to any grill and any person, leading to serious damage to your deck and home in Poughkeepsie, Fishkill, Wappingers or Beacon. In fact, the National Fire Protection Association reports that grills were involved in over 10,000 home fires in a four-year span, with July being the most popular time for these incidents. 

That’s why it is important to be aware of what conditions can cause a grill fire—and how to prevent one—so you can stay safe while having summer fun.

~What Causes Grill Fires?

While there is a fire risk anytime someone is cooking, because of the open flame and direct contact, grills pose a unique risk for flare-ups. Common causes of grill fires include:

* Overfilled grease pans

* Burner tubes blocked due to debris or insects

* Uncleaned grill grates

* Grilling near combustible materials—heat radiates farther than you may think!

* Leaving grills unattended

~How to Prevent Grill Fires

The best way to avoid accruing damage from a grill fire is by preventing one from happening in the first place. 

Here are a few ways you can care for your grill and prevent fires, too:

  1. Clean your drip pans frequently. Cleaning your grill is the best way to prevent grease fires and flare-ups. Under the cooking grids and burners, every grill is equipped with a drip tray. When these trays become full and reach high temperatures, grease fires can occur. Check your pans or trays every time you use the grill to ensure they are not getting overfilled.   
  2. Scrape down cooking grates. Not only do meat and grease that are dried onto your grill grates harbor bacteria that can affect the outcome of your meal, but they can also cause dangerous fires. After preheating your grill, use a grill brush to scrape off grates—and scrape again after cooking. It is also advised to frequently give grates a scrub with soap and water while the grill is cool.
  3. Keep safety supplies nearby. Baking soda is an extremely effective fire extinguisher, as it quickly cuts off oxygen the fire needs. Keep baking soda and a fire extinguisher nearby each time you grill to smother any flames. 

Tip: Never use water to put out a grease fire, as it can actually cause the flames to spread.

If you’ve experienced fire damage from a grill or any other occurrence, SERVPRO® of Western County is here to help you! Give us a call today to talk with one of our fire remediation experts. We're here to help, 24/7 for emergencies.

Immediate Dangers After a Flood | SERVPRO® of Western Dutchess County

6/24/2019 (Permalink)

There are dangers lurking in flood waters, know what you could be dealing with!

With rising waters and potential structural damage, the initial start of a flood is a dangerous time. However, after the rain stops in Western Dutchess County and the skies clear, there are still hazards that can lurk in the floodwaters.

Potential Dangers

It is important to be aware that the dangers do not stop after the water ceases to rise. Here are three dangers that are present in the immediate time after a flood:

Damage to Utility Lines

Floodwaters can cause damage to electrical power lines, as well as propane or gas sources according to the Centers for Disease Control. If it is safe to do so, you can turn off these utilities to minimize fire hazards—but if the main control requires you to access it through water, it is best to call an electrician.

Contact with Dirty Water

Floodwater can mix with sewage or hazardous substances, as well as hide power lines or dangerous objects in its depths. This dangerous water can lead to infection in open wounds, and ingesting it can pose serious health risks. Because of these dangers, it’s best to consult the experts when it is time to clean up.

Contact with Moving Water 

No matter how shallow it is, never try to walk or drive through flowing water. It can take as few as six inches of water for drivers to lose control of vehicles or to knock an adult off his or her feet.

The Aftermath of Flooding

Following these immediate dangers, in the days and weeks after a flood, it is important to be vigilant about mold growth. An area affected by a flood poses the ideal environment for mold to grow, and it only takes a single spore to start an infestation. Proper mold remediation is essential after a flood to prevent future issues and keep the air in your home healthy.

If you need help with flood cleanup or mold remediation at your home or business in Poughkeepsie, Fishkill, Wappingers or Beacon, we’re here for you! Call us today, we’re here to help and will make any damage situation “Like it never even happened.”

When was the last time you tested the smoke detectors in your Western Dutchess home?

6/21/2019 (Permalink)

Just a few minutes once a month can help in a fire emergency!

The National Fire Protection Association (NFPA), states that approximately 3 out of 5 fire deaths in a residence are due to either malfunctioning smoke alarm or no alarms at all. Of the ones that had detectors, only about half of the fires did not work due to missing batteries, debris-covered detectors or disconnected wiring. When you have properly installed and tested smoke detectors, they can give everyone extra time to get to safety quickly. It’s a minor amount of money and time to give yourself some good piece of mind should an emergency arise in your Poughkeepsie home.

The easiest way to go about it is to have smoke detectors installed outside every of every bedroom, inside every sleeping area, AND on each level of the house, including the basement. Smoke rises, so it’s important to have them on each level of the home.

Put a note on your calendar or smart phone to test your smoke alarms once a month including checking the batteries and the wiring. If you hear chirping every few minutes from the detector, the batteries need to be replaced. If you have one that has non-replaceable batteries, the entire unit should be replaced every 10 years.

If there's built-up dust or paint or anything that could penetrate the sensors, clean it off or replace with a new detector.

Make sure you and understand the manufacturers specific instructions as some units need new batteries every year and some do not. Each manufacturer’s website also has some great tips for trouble shooting.

Unless replacing with new, don’t ever disable a smoke detector for any reason, it’s not a good idea to think that you’ll remember to replace the batteries tomorrow or buy a new one before there’s a fire. You can also reach out to your local fire department if you need help or you can click here for more information. We urge you to check the smoke detection system in your home as soon as possible, this is not a risk worth putting off.

In the event you’re dealing with fire, smoke or water damage, SERVPRO of Western Dutchess County is here for you, ready to help no matter what. We’re here to help and will make any disaster “Like it never even happened.”

Safety first when dealing with water damage at your Western Dutchess County home

6/18/2019 (Permalink)

The weight and force behind water are just some of the reasons it causes the most damage to properties.

If you find yourself dealing with a water damage emergency at your Western Dutchess County property, many questions are running through your mind. When you’re looking at the reality of the situation, it’s common to want to get everything fixed immediately, but safety is key and there are some important points to be aware of during this overwhelming time:

DO:

-Shut off the source of the water if possible or contact a qualified party to stop the water source.

-Turn off circuit breakers for wet areas of the home or building, but ONLY when access to the power distribution panel is safe from electric shock.

-Call us as soon as the water is off and you’re safe, (845)831-3600, no matter what time of day. We’re faster to any size disaster.

-If you can, remove as much excess water as possible by towels and mopping.

-Remove lamps and tabletop items to a dry spot, try to wipe excess water from wood furniture.

-Relocate and prop up wet couch cushions and pillows.

-If you have any paintings, art objects, computers, documents, paperwork, publications and other materials that are valuable or sensitive to moisture, get them to a safe and dry spot quickly. Leaving books, newspapers, magazines or other colored items on wet carpets or floors can cause staining. We can help dry out all of them items too. Our “restore vs. replace” methods will help keep the costs down as well to both you and your insurance company.

DON'T:

*DO NOT enter rooms with standing water where electrical shock hazards may exist.

*AVOID electrical shock hazards. DO NOT enter affected areas if any electrical outlets, switches, circuit breakers or electrical equipment are exposed to water.

-Your household vacuum cleaner is not built to remove water. Don’t ever bother as it could possibly cause electrical shock or damage to the vacuum cleaner.

-Anything electrical is going to be a hazard right now. Don’t use TV's or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.

-Same with ceiling fixtures, leave them alone. If the ceiling is wet or if water has entered rooms where ceilings are sagging from retained water, it’s dangerous to try your ceiling fan.

Safety is first and foremost when it comes to water damage in your home. Following these DO & DON'Ts can help reduce damage and increase the chances of a successful restoration. These emergency tips will assist you in taking the proper action until the SERVPRO of Western Dutchess County trained professionals arrive. We’re here to help!

Real facts and how we can help if you suffer a fire in your Poughkeepsie home

6/12/2019 (Permalink)

Smoke and water damage affects every single thing in the home if you've suffered a fire, nothing is immune to the it.

It might seem like a made-up statistic, but house fires are reported to fire departments about every 24 seconds and cost thousands of lives each year and causing enormous damage to homes and buildings. If a fire starts in your Fishkill home, you have very limited time to get your family and pets to safety.

Smoke and fire damage can be severe and if the home survives the fire, it should be inspected, contents removed, the home quickly cleaned and recovery actions in place to avoid permanent or secondary damage to your property.

When you've been told it's safe to return to your home, call SERVPRO of Western Dutchess County any time of day to help restore your home from the fire, smoke and water damage. Our highly trained teams have the experience and expertise to tackle any kind of restoration and have been trained with a “restore vs. replace” mind frame whenever possible to help keep some costs low.

If the fire consumed your furniture and belongings, you’re going to have a wet, scorched mess left behind. Leather, fabric, and wood will trap smoke smells and usually can be restored. In addition, smoke and soot particles can get trapped inside of your HVAC system as well, we can take care of cleaning those mechanicals too. You’ll be amazed how fresh and odor-free your home will be!

SERVPRO of Western Dutchess County will remove everything and take your salvageable contents to be cleaned and restored in our local warehouse. If needed, we can also help restore your damaged documents and photos.  Once the cleaning process is completed, we will then address the soot, water, and fire damage restoration to your home and to your HVAC system. There is no service we can’t provide from start to completion to a restored and clean home!

If you experience Fire, smoke and water damage anywhere in Western Dutchess County, we're here to help! Call us at 24/7 at 845-831-3600 and we’ll help make it "Like it never even happened."

Not sure when the air ducts and dryer vents were last cleaned in your Western Dutchess County home?

6/4/2019 (Permalink)

Clogged air ducts and dryer vents are hazards that can be easily avoided!

Failure to clean the dryer is the leading cause of home clothes dryer fires.

Is your dryer taking longer than it used to get the clothes dry? Or maybe you can’t recall if the vent was ever cleaned? Then NOW is the perfect time to call SERVPRO of Western Dutchess County to take care of it for you. Our highly trained technicians will have all of the duct work and venting cleaned out properly and efficiently.

In the meantime, clean out the lint filter of the clothes dryer both before and after each use. Also, if you notice a nest of any kind or any blockage including the vent flap, get rid of those obstacles as soon as possible.

Our techs will also look at the rest of the duct work in the home. Often enough, the HVAC system has been running for some time without being maintained as it needs to. Clogged and overloaded ventilation systems circulate odors, irritants like dust, and contaminants like mold throughout your home and is the culprit for poor indoor air quality.

A solid cleaning and maintenance plan for the HVAC system can help lengthen it’s working life and operate at a better condition. Simple maintenance procedures could help save money and problems down the line. In the case that you might’ve suffered a fire or have mold growth, then duct cleaning is positively essential.

SERVPRO of Western Dutchess County offers countless services valuable to any home or business owner regardless of what you might need. From cleaning to full mitigation and document restoration to complete reconstruction, we’re your one-stop-shop! We’re here to help, 24/7, no matter the damage, 845-831-3600.

Be familiar with storm terms and what to do at your Western Dutchess County home!

5/29/2019 (Permalink)

When lightning strikes, SERVPRO of Western Dutchess County strikes back!

The Hudson Valley has seen our fair share of severe storms these past few years that have had the potential to cause damage to homes and impact daily life. It’s important to understand the terminology, do some early prep and have a plan for your family.

-Make sure you have a communication plan and emergency kit ready to go. Discuss this with your family often.

-Get rid of rotting or dead branches or limbs that could pose a hazard in high winds.

-Tie down or bring inside any loose items or furniture

-Stay inside a car (not a convertible with a soft top), a home or building until the threat is over.

According to the National Severe Storms Laboratory, here are the differences between a ‘watch’ and a ‘warning.’

*A Severe Thunderstorm WATCH is issued by the NOAA Storm Prediction Center meteorologists who are watching the weather 24/7 across the entire U.S. for weather conditions that are favorable for severe thunderstorms. A watch can cover parts of a state or several states. Watch and prepare for severe weather and stay tuned to NOAA Weather Radio to know when warnings are issued. 

*A Severe Thunderstorm WARNING is issued by your local NOAA National Weather Service Forecast Office meteorologists who watch a designated area 24/7 for severe weather that has been reported by spotters or indicated by radar. Warnings mean there is a serious threat to life and property to those in the path of the storm. ACT now to find safe shelter! A warning can cover parts of counties or several counties in the path of danger.

Having a plan for severe storms is important. Plan on SERVPRO of Western Dutchess County to get your Poughkeepsie, Wappingers, Fishkill or Beacon property back to preloss condition no matter the size, and no matter the time, we’ll make it “Like it never even happened.”

Grilling safety tips for all those who love to barbecue at their Dutchess County home

5/24/2019 (Permalink)

Never assume your grill is cool enough to be moved up against your home.

The Hudson Valley is starting to enjoy the weather and more people are using their outdoor grills….and the number of grill-caused fires in Western Dutchess County goes up.

According to the National Fire Protection Association, outdoor grilling causes an average of 8,900 home fires. Gas grills cause more home fires than charcoal grills as most people, about 64% of households, own gas grills.

Regardless of the kind of grill you might have, there are some important BBQ safety tips that will help keep you safe during barbecuing season:

-Always a good idea to check for propane leaks on your gas grill. Try a soap and water mixture on the hose to check for leaks when the gas is on (it will bubble where the leak is), or you might notice a gas odor near the barbecue or maybe there's a flame that just won’t light.

-Grill away from any structures. Gas and charcoal grills are made for outdoor use only but more than 25% of home fires start on a balcony or open porch. Even when you’re done cooking, a grill is still a fire hazard, DO NOT MOVE the grill near your home. Never leave it unattended and don’t try to move the grill when it’s hot or still lit. A grill will stay hot for at least an hour after use.

-Be careful with charcoal starter fluid, if you use a charcoal grill, only use charcoal starter fluid. If the fire starts to go out, it is not a good idea to add starter fluid or any other flammable liquids to the fire. 

-Keep your grill on a flat surface that is stable, make sure it can’t be tipped over.

-Remove grease or fat build-up often. A clean grill helps food taste better too.

-Never use water to put out a grease fire. Always keep baking soda and a fire extinguisher nearby for emergencies. Baking soda will help control a grease fire.

While all safety measures can be followed, things just happen accidentally. Help decrease the chances of a fire by knowing the grilling safety tips. 

If you ever suffer fire damage, SERVPRO of Western Dutchess County is here to help, 24 hours a day, 7 days a week. We'll make it "Like it never even happened."

Not sure if you're seeing mold in your Poughkeepsie home?

5/21/2019 (Permalink)

It's important to know some key things about potential mold growth in your Western Dutchess County home.

You might've just noticed some dark spots in the attic or basement of your home in Western Dutchess County, but you're not quite sure what it is. Check out these facts about mold to help determine if the damaged area is prone for mold growth and you might be surprised!

-Mold spores are everywhere in our environment and can enter homes easily.


-Most types of mold grow quickly when they have a water source and an organic food source (think about the soap in your tub, it's food for them!). Perhaps there's a slow leak stemming from the gutters or damage to the roof?


-Ideal temps for mold growth is between 60 and 86 degrees Fahrenheit. Bathroom fans are are helpful for this and moisture control. A dehumidifier in your basement can be good idea as well.


**If you think you might have a mold issue, give us a call, our teams are certified in Mold Remediation services, 845-831-3600.

Find more facts and photos HERE!

Protecting Your Property From Flash Floods | SERVPRO® of Western Dutchess County

5/15/2019 (Permalink)

No matter where you live or work in Western Dutchess County, it's important to know about flash floods.

Whether you live in an area that’s a known flood zone or not, it’s important to be prepared for flash flooding at your Western Dutchess County home or business. As the name implies, flash flooding can come up suddenly and affect even areas that aren’t typically prone to rising waters. Here’s what you need to know:

~What Causes Flash Floods?

There are several different factors that can contribute to a flash flood developing. Prolonged rainfall or quick, intense rainfall can put areas at risk. Dam or levee failure, as well as a sudden release of water held by a debris jam can all cause flash flooding.

Most flash flooding is caused by thunderstorms that remain isolated over an area or repeatedly develop over the same place, or heavy rain from tropical storms. Additionally, ice melting in the spring can have a trickle-down effect and lead to flash flooding farther down the water stream.

~Flood Watch vs. Flood Warning

Here is a breakdown of flash flood terminology so you can be alert:

Flash Flood Watch: Be alert within the designated watch area, flooding is possible.

Flash Flood Warning: Flooding has been reported or is imminent, get to higher ground.

Urban/Small Stream Advisory: Low-lying streets, small streams and areas are experiencing flooding.

~How to Stop Flash Floods From Damaging Your Property

While flash flooding cannot be prevented or deterred, there are ways you can prepare your property to lessen the damage if you’re at risk:

*Raise your essential equipment- Have a professional lift your water heater, air conditioner, furnace and other equipment off the ground if your home is in a known flood zone.

*Stockpile materials- In some cases, you may be able to divert flood waters and discourage landslides with sandbags, so keep some on hand. Also keep plywood and nails on hand to board up your home in the event of damage.

*Shut off utilities- If a flood is imminent, shut off electricity to your house. This will keep essential components from shorting out and causing more damage.

*Know your evacuation route- The most important thing to keep safe in a flood is your family. Draft an evacuation plan and make sure your family is aware of it. Review the plan often and adjust if needed.

If you’ve suffered from water damage from a flash flood, SERVPRO® of Western Dutchess County can help. Our dedicated team is here for you, no matter when. Contact our 24/7 Emergency Line today at (845)831-3600.

Would Your Business Be Prepared in Case of Emergency? | SERVPRO® of Western Dutchess County

5/9/2019 (Permalink)

You can never be too prepared when it comes to protecting your business in Dutchess County.

Of all the many things that must be taken care of when running a business in Poughkeepsie, Beacon, Hopewell Junction or Fishkill, one of the most important factors to think about is emergency preparedness.

While creating and developing an emergency preparedness plan cannot stop all disasters, it can still give your business a jump-start where safety is concerned and will, at least, ensure that your employees know what to do if a disaster or emergency situation should occur.

Come Up With a Plan

Have you made it a priority to take the time to sit down and work out an emergency preparedness plan for various disaster situations? If not, now is the time to do it!

There are numerous emergencies your business should have a preparedness plan in place for, including:

  • Fire
  • Severe weather, including thunderstorms and winter storms
  • Other natural hazards like floods, hurricanes, tornadoes and earthquakes
  • Human-caused hazards, including accidents or acts of violence
  • Technology-related issues like power outages and equipment failure

An emergency or disaster is just that, and it doesn’t matter if it’s a man-made incident or one stemming from nature. If there is no emergency plan for your business in place, the situation could get even more dangerous quickly.

You should make sure that safety training and familiarization of emergency preparedness plans are included in the company on-boarding process, team-building activities and continuing education opportunities. By helping employees familiarize themselves with proper safety protocol and emergency procedures, you’re not only giving them the tools to protect themselves, but you are also setting them up to help protect guests/visitors and the business itself.

Start Here

As you begin to set up an emergency plan for your business, stop and evaluate which scenarios, even the long shots, could occur. After all, it’s better to be prepared for anything and not be caught off guard.

You can find plenty of resources online to aid and guide you through this process, including Ready.gov, the American Red Cross, FEMA and the CDC.

You might also want to consider conducting a business impact analysis (BIA) to aid in predicting the potential effect a disaster may have on your business. This would include lost or delayed sales and income, increased expenses from repairs, and delayed implementation of business plans. Don’t forget to make sure a crisis communications plan is in place, too.

Be sure that you review and practice your emergency preparedness plan with your employees once you have one completed. By reviewing and rehearsing various scenarios, you are ensuring the process remains fresh in their minds and can help employees feel more empowered.

Disaster can strike when you least expect it, but by being prepared and having a plan in place, your business will be better suited to handle whatever Mother Nature has in store. If the worst should happen and your business is damaged, know that SERVPRO® of Western Dutchess County is here to help make it “Like it never even happened.” No matter the time, we're here 24/7 (845)831-3600.

SERVPRO of Western Dutchess County IS your ONE STOP SHOP for all the remediation, repairs and rebuild your home needs!

5/6/2019 (Permalink)

We offer a full line of reconstruction services too! From start to finish, we've got your back!

Fire or smoke damage at your Fishkill property? Suffered water loss in the basement of your Poughkeepsie home? Maybe your furnace backfired and threw soot all over your Wappingers Falls living room? Did that annoying sink leak turn into mold issue in your kitchen in Beacon?

Make one phone call, 845-831-3600, and we’ll take care of everything.

You know us for being the experts at restoring fire damaged homes to preloss condition, getting the smell of smoke out of everything, drying out, cleaning and rebuilding the water-damaged floors and walls, and being certified to remove mold of all types, but we also offer FULL RECONSTRUCTION services no matter what type.

Some of our reconstruction services are:

-Structural repairs, framing, drywall, ceilings, and all types of flooring

-Carpentry, cabinets, tile, windows, and doors

-Interior design and exterior finishes

-Electrical, plumbing and HVAC

Ask us today how we can help get your life back to normal. SERVPRO of Western Dutchess County is with you every step of the way to make the damage “Like it never even happened.”

https://www.SERVPROwesterndutchesscounty.com/photo-gallery/why-SERVPRO

How to handle fire and smoke damage in your Western Dutchess County home or business

4/25/2019 (Permalink)

There are some important things to remember when dealing with fire, smoke and water damage!

Dealing with a fire brings a whole set of things to take care of that you probably haven’t given much thought to before at your Dutchess County property.

We’re here to help you every step of the way in terms of what to do and not to do in case of a fire. Once the firemen have deemed it safe to go in (in some cases they won’t), here are some important things to consider in this situation:

-DO NOT attempt to consume food or beverages that have been stored close to fire, heat or water. They could be contaminated.

-DO NOT wander around inside the property. Keep your movements limited to help prevent soot particles from getting embedded into upholstery and carpet. Keep your hands clean to avoid further soiling.

-DO NOT turn on ceiling fixtures, they could’ve gotten wet or damaged and could cause electrical shock. In most cases, the electric has been turned off anyway as to not be a danger for the firefighters.

-DO NOT attempt to clean carpets, garments, electrical appliances, walls or painted surfaces BEFORE contacting SERVPRO of Western Dutchess County professionals. We are trained and certified with most innovative equipment and most effective methods of cleaning smoke and soot from everything in your home, including electronics, paperwork, photos and artwork. Let our teams take care of the hard part, it’s one less thing for you to have to consider in a time like this.

SERVPRO of Western Dutchess County will work directly with your insurance company to help get your home and life back the best way possible. You’ll be amazed at how clean, fresh and back to normal your property or business will be using the experts from SERVPRO of Western Dutchess County. Check out some of our work here!

What to do in your Western Dutchess County home if you discover water damage!

4/18/2019 (Permalink)

Water stains in your ceiling mean water is leaking somewhere!

There really are a few key FAQ's to know if you've had water damage in your home in Western Dutchess County:

What do I do first? W

When it comes to water damage, the cause of the loss must be repaired first. Call a plumber to get the problem repaired right away.

We highly recommend you then file a claim with your insurance company.

Then, call SERVPRO of Western Dutchess County, no matter the size of the disaster and no matter what time of day. Our dedicated professionals will gather all needed information and schedule an estimator to meet you.

How much is this going to cost me?

Our estimates are FREE and we work directly with your insurance company to help cover the costs of the damage. In most cases, you’re only responsible for your insurance deductible. However, no two losses are ever the same, we’re happy to explain the course of action.

What about the damaged items? O

Our teams are trained and certified in Water Damage Restoration. They will remove all damaged contents that are salvageable, clean and dry them and return them to you promptly. We have state of the art drying equipment to take care of it all from couches to clothing to important documents, photos and electronic equipment.

Do I have to worry about mold?

Fixing the leak and drying out all affected areas in quick fashion helps stops the growth of mold spores. Mold likes warm and damp environments, that’s why you’ll often see it in basements, crawl spaces and sometimes attics. As part of our drying process, we use green- based anti-microbial products to inhibit any mold growth, in addition to SERVPRO’s proven mold prevention techniques and protocol. Time is key here, the quicker the areas are remedied, the less of an issue mold growth will be.

How long does this whole process take?

This often depends on the size and severity of the damage but our estimators, production managers and technicians will be with you step by step. We pride ourselves in using effective methods as well as being efficient and timely. We understand how stressful this type of situation is and we’re eager to help get your life back to normal as quickly as possible.

We've got your back no matter what and we'll help make it "Like it never even happened." 845-631-3600

Help keep your Poughkeepsie home dry and mold-free!

4/10/2019 (Permalink)

Mold loves a warm and moist climate.

Mold can be a nightmare for any Poughkeepsie homeowner as well as cause some health issues.

Mold grows best in warm and damp climates so here are some easy steps to help prevent the growth in your home:

  1. Try to keep your home under 72 degrees.
  2. Don’t leave wet clothes and towels lying around. Mold can start to grow on wet clothes in under 48 hours.
  3. Clean and dry all surfaces. Sinks and floors and even walls are likely to have mold if they are damp for too long. Keep them clean, keep them dry.
  4. Run the fan in your bathroom while showering, open a window if you can.
  5. Improve your airflow. Keep furniture away from the walls. Leave your closet doors ajar. Try the fan and an open window rather than the air conditioning.
  6. Try a dehumidifier. Dehumidifiers are great for basements and any room that can grow damp.

 Not only can these step help leave your house smelling fresher and feeling dryer, it can help promote better health as well.

If mold has become an issue in your home or business, our certified techs have your back to take care of mold remediation. Call us today and we'll walk you through it all with ease.

When dealing with large commercial properties in Western Dutchess County....

4/9/2019 (Permalink)

A Desiccant Dehumidifier is a must-have for commercial properties with lots of square footage.

No matter what kind of damage your Western Dutchess County commercial building has suffered how overwhelming it might feel, here's a peek into how we handle the loss so you can go right back to business.

When you have a large loss, you break out the juggernaut to help get it dry. This mammoth machine is a Desiccant Dehumidifier.
A desiccant dehumidifier has a moisture absorbing wheel inside the unit that is made of silica gel – which is the desiccant (drying) element. Air enters the unit through an opening and travels through the silica gel wheel. When the air reaches the other side of the wheel it is dry and pushed out of the unit by a high static blower.

No matter the size of the disaster, having machines and equipment like this at our fingertips is crucial to taking care of it the right way quickly and efficiently with minimal business downtime. Call SERVPRO of Western Dutchess County for any of your commercial property cleanups.

Know the 3 categories of contaminated water that can occur with a water damage in your Dutchess County home.

4/3/2019 (Permalink)

Regular water that happens to be pouring out of duct work? Nope! This is Category 2 as it traveled and affected many areas of the home.

When dealing with water damage in your Western Dutchess County home or business, there are a lot of things to think about.

One of the key questions our experts will need to know is if the water affected more than one area or floor? It’s important for us to know what we might be working with and if contaminated water is part of it. This might not be the case for your loss, but our Production Managers will determine the extent when they’re onsite.

There are 3 categories of contaminated water that we take into consideration:

Category 1: Source of water that does not pose substantial threat to humans and classified as "clean water". Things like a broken water supply line, tub or sink overflows or appliance malfunctions are generally a Category 1.

Category 2: Contains a significant degree of chemical, biological or physical contaminants and can cause discomfort or sickness when consumed or even exposed to, known as "grey water". This type carries micro-organisms and nutrients of micro-organisms. Examples are toilet bowls with urine (no feces), sump pump failures, and water discharge from dishwashers or washing machines.

Category 3: Known as "black water" and is grossly unsanitary. This water contains polluted agents, harmful bacteria and fungi, and can cause severe discomfort or sickness. These contaminated water sources that affect the indoor environment and includes water sources from sewage, seawater, rising water from rivers or streams, ground surface water or standing water. Category 2 Water or Grey Water that is not promptly removed from the structure and/or has remained stagnant may be re-classified as Category 3 Water. Toilet back flows that originates from beyond the toilet trap is considered black water contamination no matter what color it is or what content is in it.

This photo is an example of water damage that started in the 3rd floor of the home, traveled through sheet rock, insulation and hard wood floors (which have laminate on them) and finally came out through the ducts in the basement. This water was classified as Category 2 as it was loaded with physical contaminants.

Our water damage remediation experts at SERVPRO are certified by the Institute of Inspection Cleaning and Restoration Certification and follow their precise protocols and procedures for cleaning and disposing of this contaminated water.

Water damage? Call SERVPRO of Western Dutchess County at (845)831-3600 and we’ll be by your side through it all. We’ll get you the answers you need and the team of experts on the job quickly and help ease the stress of the situation. Our team is faster to any size disaster!

We Understand the Value of a Fast Response to Disasters | SERVPRO® of Western Dutchess County

3/22/2019 (Permalink)

Don't wait to get water damage taken care of!

When disaster strikes your home or business, and it is your home or livelihood on the line, time becomes an especially precious commodity. You don’t have the benefit of waiting for help—you need it right away.

A rapid response is crucial. We understand that, so responding faster to any size disaster is more than just a slogan to us.

Why a Quick Response Is So Important

It’s your belongings or business on the line, time is not a luxury you have regarding disaster cleanup. This is especially true when there has been a water damage event. Damage can be occur in various ways like flooding, appliance and/or plumbing failures, storm damage and even fire damage caused by the water that is used to extinguish fires.

In a matter of minutes, water can spread throughout your property saturating everything it comes into contact with. Walls, floors, upholstery and your belongings are fast casualties of water.

The effects of water damage within the first 24 hours include:

  • Drywall swelling and breaking down
  • Metal surfaces beginning to tarnish
  • Furniture starts to swell and crack
  • Dyes and inks from cloth and paper items spreading and staining
  • There will be a musty odor

The damage continues to worsen as time goes on. In as little as 48 hours to as long as a week later, you could begin to see:

  • The growth and spreading of mold and mildew
  • Swelling and warping of doors, windows and studs
  • Metal beginning to rust and corrode
  • Paint beginning to blister
  • Wood flooring swelling and warping
  • The possibilities of serious bio-hazard contamination

If water damage is left unchecked for over a week, it will lead to a greatly increased restoration time and costs and will also impact structural safety.

We’re Here to Help

Our goal is to provide an immediate response to any size disaster, helping to minimize the damage and keeping the cleaning and restoration costs manageable.

Our trained cleanup and restoration specialists can be sent out to your property or business at any time, no matter the day or time.

Being a locally owned and operated franchise helps us be close by and ready to respond whenever the call comes in. Also, a major benefit of being part of a national network of over 1,700 franchises is that we have access to more resources for the cleanup and restoration projects that may be larger or stem from major storm situations.

Remember, if you need us, we’ll be there—no matter the time or day. The team of highly trained restoration experts at SERVPRO® of Western Dutchess County is available for emergency cleanup and restoration services 24 hours a day, seven days a week. Call us at (845)831-3600.

How bad could water damage be? When Water Attacks: a SERVPRO of Western Dutchess County story

3/19/2019 (Permalink)

Once the heat was fixed, this once-frozen insulation became a nasty waterfall.

You're enjoying a well-deserved tropical vacation when you get a call from a relative checking on your home….it's 10 degrees there, pipes in your attic have burst and what seems like your entire home has water damage from top to bottom.

It's not just a wet floor that will dry, WATER DOES THE MOST DAMAGE and will find whatever way it needs to get out. Insulation, sheet rock, everything gets soaked and then gravity and weight take over. Before you realize it, every surface, every item, just about everything you have has some sort of debris, dust, moisture, bits of sheet rock and insulation on it.

This type of damage needs to be remedied quickly before secondary issues arise. Heating/plumbing systems fixed, everything needs to be dried out from floors to walls to ceilings, including removal of the damaged areas. Personal items and contents must be relocated elsewhere, cleaned and stored, and then reconstruction can start.

Thankfully, SERVPRO of Western Dutchess County was able to start remediation services right away and the homeowner will be able to resume their vacation very soon. We’re with you every step of the process, to make it better than new, to make it "Like it never even happened."

Protecting Your Business From Fire Risks | SERVPRO® of Western Dutchess County

3/7/2019 (Permalink)

It's a good idea to make sure you have a fire plan in place for your business!

Safety for your employees and visitors is just one of the factors business owners need to consider. If you are a business owner, one risk you will need to spend some time planning for and working toward preventing is a fire.

<h4causes-of-commercial-structure-fires">Leading Causes of Commercial Structure Fires

According to the National Fire Protection Association (NFPA), the leading causes of structure fires in office properties from 2007–2011 were (in order):

  1. Cooking equipment, 29% of fires
  2. Electrical distribution and lighting equipment, 12% of fires
  3. Heating equipment, 11% of fires
  4. Intentional, 10% of fires
  5. Smoking materials, 9% of fires
  6. Exposure, 4% of fires
  7. Electronic, office or entertainment equipment, 3% of fires

Of those causes, intentional, exposure, and electrical distribution and lighting equipment accounted for the most property damage with 20%, 18% and 15% respectively.

It was reported by the Bureau of Labor Statistics that in 2007, fires and explosions accounted for 3% of all workplace fatalities.

Looking at more recent numbers, the NFPA estimates that from 2007–2011, U.S. fire departments responded to an average of 3,340 fires in office properties per year, which resulted in an annual average of four deaths, 44 injuries and $112 million in direct property damage.

<h4your-business">Protecting Your Business

By focusing on fire risk assessment, fire prevention and staff education, there are steps you can take to protect your business and help reduce the chance of a fire breaking out.

First, make an assessment of any fire hazard risks in your facility. In some locations, your local government may have a fire marshal that can visit your establishment to help identify these risks and provide guidance on your fire prevention plan.

You’ll want to make sure that the right fire protection equipment is in place. This includes an automatic sprinkler system, smoke detectors and fire extinguishers on each floor.

Finally, you must consider the safety of your employees and visitors. By creating a fire plan and regularly reviewing it with your staff, you’ll ensure that everyone knows what to do in the case of a fire. To keep fire safety procedures fresh in everyone’s mind, conduct fire drills at least once a year, and take time to review evacuation routes and the locations of your first-aid kits.

Despite best efforts with fire prevention and safety tips, the worst could always happen at your business. If a fire has damaged your business, SERVPRO® of Western Dutchess County is available to help make it "Like it never even happened." Call us, no matter when and no matter where, 845-831-3600.

Understanding How Floodwaters Are Classified | SERVPRO® of Western Dutchess County

2/25/2019 (Permalink)

Know the different types of flood water!

Even though it is easy to consider all water that causes damage the same, there are three separate classifications: clean water, gray water and black water. You can better understand how to handle a water damage situation by having an understanding of the differences in these types of water.

The basics are the same. It doesn’t matter what type of water has caused damage because a cleanup and restoration process will always follow. First, and most important, is removing all moisture and damp items as quickly as possible, to hinder the growth of mold, which begins to flourish in this ideal environment.

1: Clean Water

Much like its name suggests, clean water is just that, “clean,” and not the type to pose an immediate threat to your health. Clean water is free of contaminants and may be the result of:

  • Broken water lines
  • Malfunctioning appliances
  • Toilet holding tanks
  • Snow melt and rainwater

Clean water is the easiest type of water damage to work with because there are fewer microbes living in the water. But remember, it only takes 48 hours and contact with the surfaces of a building for clean water to become a category two, gray water.

2: Gray Water

Gray water means the water damage cleanup and restoration can become a bit more serious. This water may create a health risk since it will contain slight chemical or biological contamination.

This slight contamination involved with gray water will mean that it will need to be thoroughly treated before safe consumption.

Gray water includes water from dishwashers, aquariums, showers, etc. The 48-hour exposure time applies here as well, since gray water becomes black water if not treated.

3: Black Water

Where there is black water, you now have the most serious of the three classifications, and it is considered highly contaminated by harmful chemicals and biological matter. This type of water would be floodwaters containing soil and all sewage waters.

Sewage is contaminated with dangerous microbes, including bacteria, protozoans, molds, fungi and more, which are harmful to humans.

Some of the diseases that can be transmitted by black water are:

  • Cholera
  • Typhoid
  • Hepatitis
  • Gastroenteritis-type illnesses

It is best to treat all waters associated with water damage as black water because water picks up contaminants along its path.

The three classifications of floodwater are recognized by the Institute of Inspection, Cleaning and Remediation Certification (IICRC), an organization that certifies and sets the standards for the cleaning and restoration industries. Our technicians all study IICRC standards and best practices in water restoration and are available to help determine the steps to take to get your home back to normal.

It doesn’t matter what type of water has caused damage to your home or business, SERVPRO® of Western Dutchess County is here to help get the situation under control and make it "Like it never even happened." Don’t hesitate to reach out to us if you need emergency cleanup and restoration services! Call us at 845-831-3600.

Tips to Help Protect Your Home From Water Damage | SERVPRO of Western Dutchess County

2/15/2019 (Permalink)

Water damage can be one of the costliest damages to experience in a home or business.

Water damage has proven to be one of the most costliest yet common disasters a home can experience. From a burst pipe to a malfunctioning dishwasher or storm damage, there are countless ways water damage could occur in your home.

While water damage can be an especially common issue for homeowners to deal with, there are plenty of ways you can help protect your home.

Protecting Your Home From Water Damage

Water damage is a huge hassle to deal with, it can have a long-term impact on your home, one of them being mold. It’s one of the most common side effects of water damage because it begins to grow and flourish within 48 hours of exposure to moisture.

When beginning to think of ways to safeguard your home against water damage, it might be easier if you break it down by areas of impact. These areas could include basements, kitchens, bathrooms, flooring and ceilings.

In the basement, you can prevent water damage by preventing water seepage. Do this by resealing vulnerable areas of the basement, making sure water drains away from your home and installing a backwater valve.

Your kitchen and bathrooms can experience water damage due to plumbing issues and appliance failures.

Be sure you:

  • Inspect your appliances regularly, especially the hoses and faucets
  • Check to make sure there are no leaks in the seals or caulking around your showers and tubs
  • Know where the main water shut-off valve is in your home
  • Don’t leave the house while the washer or dishwasher is running

There are things you can do to protect the possessions in your home from water damage, but don’t be surprised if it is not always possible. Use waterproof bins to store items and keep items stored on shelves up off of the floor.

How to Clean Up After Water Damage

If your home does experience a water damage situation, there is a good chance you can salvage items that can be dried out within 48 hours.

Be sure that you contact your insurance company immediately after the water damage situation and evaluate the extent of the water damage in your home as well as identify the type of water that is involved.

The three types of water are:

  1. “Clean” water. Can be from rain, condensation, leaky pipes, etc.

  2. “Gray” water. Slightly dirty water from dishwashers, washing machines, clean toilets, etc.

  3. “Black” water. Water from sewage or serious flooding from nearby rivers, etc. This water can cause serious health problems.

Removing all wet items from your home and getting it dehumidified and dried out after a water damage disaster is important. You will then need to thoroughly clean and disinfect all remaining materials.

Here’s a tip from the pros: Freeze wet books, photos and papers in a frost-free freezer, allowing you extra time to deal with them after everything else has been taken care of. This prevents mold and mildew from developing and causing more deterioration. Once able, remove them from the freezer and air-dry or fan-dry the pages.

It may seem like recovering from water damage is an overwhelming and slightly impossible task, but it doesn’t have to be. You can call on the highly trained experts at SERVPRO® of Western Dutchess County, at 845-831-3600. We are here to make it "Like it never even happened!"

Do you own a vacant home? Best practices for avoiding frozen pipes

2/5/2019 (Permalink)

Avoid this damage by preparing your vacant property for winter temps!

If you own a 2nd home, rental property or have a vacant property for sale, it's important to have it winterized before the winter starts and to have someone available to check on it for you while it's vacant.

While there are always unforeseen issues that can happen, it's the water that causes the most damage. Water can and will get into everything, continuously finding a way out is the name of the game.

Don't turn the heat off in the colder months, follow good instructions to protect your pipes and utilities, have your furnace and heating systems checked regularly, seal windows and doors if possible, check outside spigots and water sources. Speak with your insurance agent about tips they have and make sure your policy is where it needs to be.

Should you ever suffer from water damage, or any kind of loss to your property, call the experts in damage restoration. SERVPRO of Western Dutchess County has been the local leader in the industry for over 25 years, we're here for your emergency 24/7 with certified technicians and the best technology around.

Call us immediately so we can give you piece of mind quickly, no matter the damage and no matter the size, 845-831-3600.

Prepping for Severe Weather | SERVPRO® of Western Dutchess County

1/25/2019 (Permalink)

Help your family be prepared for unwarned severe weather!

While we may have advanced warning for some types of severe weather, there will be times when we will be taken by surprise.

Fortunately, there are steps you can take and safety tips to follow that will ensure your family is prepared for the unwarned severe weather occurrences.

Why You Should Plan for Severe Weather

One of the best ways to prepare your family for these situations is to have an established family emergency plan prepared.

If your family does have an emergency plan in place, it is important to have drills to practice that plan and review it as the weather seasons change throughout the year so everyone knows exactly what to do.

If you’ve not yet created a family emergency plan, we’ve compiled some information of things to take into consideration when creating one:

1. How will you receive emergency alerts and warnings?

Thanks to today’s smartphone technologies, it is easy to receive emergency alerts and warnings on your smartphone in addition to the emergency broadcasts on the radio and television. If you have a weather app or Google on your smartphone, you can quickly receive emergency alerts, which gives you valuable time in severe weather situations.

2. What type of storm shelter is available?

If your home is in an area where tornadoes are a frequent occurrence, you’ll want to be in the lowest part of your home. Basements are preferable, but if there is no basement, choose an interior room on the lowest level of your home that is away from windows and doors. Tornadoes are not the only situations that require a form of storm shelter, and there is more information available about those situations at ready.gov.

3. What is your evacuation route?

Before an emergency happens, you should map out evacuation routes, since things such as hurricanes, flooding and fires can force you from your home at a moment’s notice. It’s always wise to have multiple routes planned as some routes could become impassable, and be sure you find places to stay with your pets along the way if you have furry family members that need to be evacuated.

4. How will everyone stay in touch?

We can have peace of mind when we are able to communicate with our family members during an emergency. Our first instinct is to rely on cell phones, but in some circumstances, that may not be possible. Cell phone towers can be damaged, phones may be lost or left behind, and if power is lost, you will not be able to recharge the batteries.

For these reasons, your family should have an emergency communication plan in place and a pre-arranged meeting spot to gather in case you are all separated during the evacuation.

If a storm does cause damage to your home or business, don’t hesitate to call your friends at SERVPRO® of Western Dutchess County to get the cleanup and restoration process started.

The Basics of Making a Disaster Plan for Your Business | SERVPRO® of Western Dutchess County

1/11/2019 (Permalink)

Be able to roll with the punches by creating a natural disaster plan for your business.

With so many floods, tornadoes, wildfires, hurricanes and earthquakes in the news, Mother Nature is proving to be a force to be reckoned with. The key to being able to roll with the punches, so to speak, is to be prepared for the worst.

Preparing for worst-case scenarios involves creating a natural disaster plan for your business, which is why this blog will discuss aspects for consideration when working to design that plan.

Consider This

There are many different factors to consider when working out a disaster plan for your business. Those considerations to include are:

  1. How to protect your employees
  2. How to secure your assets
  3. How to get business up and running again

Thankfully, emergency agencies like the Red Cross, FEMA and Ready.gov have developed many helpful checklists that can identify areas that need to be included in your natural disaster preparedness plan and also areas you may have overlooked.

How to Protect Your Employees

If a disaster were to strike without warning, it is important that your human assets, employees and visitors, are protected by having a plan that lays out procedures and safety measures.

Make sure there are clearly marked evacuation routes and exits from your facility, consider installing emergency lights, have an area designated for use as a shelter, and have put together designated volunteer staff as “safety wardens” that are properly trained and ready to guide and assist with all emergency efforts.

When establishing shelter space, your first choice should be a basement or storm cellar in the event of tornadoes or other high-wind situations. If that type of space is not available, find a small interior room on the lowest level of the building, such as a closet or interior hallway.

Asset Protection in Disaster Plans

For businesses located in brick and mortar buildings, there is still the necessity to make mindful choices about protecting the assets inside that building. Your business is at risk for losing thousands of dollars in merchandise and equipment when a natural disaster strikes.

Always be sure that there is a detailed and complete up-to-date inventory of these items, and, if possible, take photographs as they will be helpful if insurance claims are made. If your assets are based on a computer server, take the steps necessary to ensure that the backup system operates correctly and the storage system cannot be damaged.

If you own the building your business is in, talk with a contractor to uncover areas that may need structural improvement. The contractor can suggest possible safety upgrades and advise on areas that may not hold up in certain weather situations.

Ways to Get Back in Business Quickly

When a natural disaster does occur and your business location sustains damage, it is very likely that your business will have to be closed due to that damage and while repairs are being made. Every day you remain closed is another day of lost profits, so it is wise move to have a “rainy day” fund set aside to help with additional costs that your insurer may not cover.

Have a list of contractors available for you to call on that would be available for repairs and construction concerns, and know which cleanup and restoration service company that will be available to quickly respond to your emergency situation.

With SERVPRO® of Western Dutchess County, you can count on us to get to the disaster faster and make it "Like it never even happened." Our training and expertise have prepared us to help with water damage, storm damage, fire damage and mold remediation quickly and effectively.

Knowing what to do when disaster strikes your business is of the utmost importance. When it comes to the cleanup and restoration aspects, depend on SERVPRO® of Western Dutchess County to be there for you. Call us no matter the emergency, 24/7: 845-831-3600.

SERVPRO is helping to protect the environment by using Environmentally Friendly Cleaning Products!

1/7/2019 (Permalink)

More than ever, it's important to protect our environment. SERVPRO has environmentally friendly cleaning products!

Did you know SERVPRO® offers “GREEN” alternatives for some of our products? SERVPRO® is a proud member of the EPA’s Design for Environment initiative (EPA/DFE).The EPA/DFE has established a set criteria for formulating environmentally friendly cleaning products. The initiative is designed to allow chemical formulators (such as our very own in-house chemists) a resource to formulate environmentally friendly cleaning products using environmentally friendly raw materials.

Some of the "Green" products SERVPRO® offers are:

Benefect® Botanical Disinfectant

SERVPRO® All Surface Green Clean

SERVPRO® Carpet & Upholstery Green Clean

SERVPRO® Window Green Clean

Contact us for more product information! SERVPRO of Western Dutchess County 845-831-3600.

It's Frozen Pipe Season! Follow These Handy Tips to Avoid a Serious Problem!

12/28/2018 (Permalink)

This is an extreme example of how much damage frozen pipes can do to your home.

Subzero temperatures can cause even interior pipes to freeze

When temperatures plummet, the risk of your pipes freezing and bursting skyrockets. In fact, burst pipes are one of the most common causes of property damage during frigid weather and can cause thousands in water damage—easily $5,000 or more, according to the Insurance Institute for Business and Home Safety (PDF).

The pipes most at risk are those in unheated interior spaces such as basements, attics, and garages. But even pipes running through cabinets or exterior walls can freeze. The good news is there are some simple things you can do to keep your water running and your house dry.

“Pipe insulation can cost as little as 50 cents per linear foot at your local hardware store,” says Susan Millerick, IBHS spokeswoman. “So for not much more than the cost of the aspirin you’d need, you can avoid the headaches of cleanup, loss of precious keepsakes, and the cost of your insurance deductible.” Use the pipe insulation liberally to protect any vulnerable pipes.

Both the IBHS and the American Red Cross, which is in the business of emergency preparedness, have useful advice on how to prevent your pipes from freezing, as well as how to thaw them if they do. 

How to Beat the Freeze

Once the temperature starts dropping outside, you should take measures inside to keep your pipes warm and water running. Research conducted by the Building Research Council at the University of Illinois shows that the “temperature alert threshold” is 20° F, especially if you have uninsulated pipes running through an uninsulated space.  

Some of the steps experts recommend may go against your better instincts of conserving water and heat, but the extra expense is nothing compared with a hefty repair bill. Here’s what to do:

Keep garage doors closed, especially if there are water supply lines in the garage.

Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. (If you have small children, be sure to remove any harmful cleaners and household chemicals.)

Let the cold water drip from a faucet served by exposed pipes. Running water through the pipe—even at a trickle—helps prevent pipes from freezing.

Keep the thermostat set to the same temperature during day and night. Again, during a cold snap is not the time to set back the thermostat at night to save a few bucks on your heating bill.

If you plan to be away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

For the long term, add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in those areas. And to prevent drafts, seal cracks and openings around windows, doors, and at sill plates, where the house rests on its foundation.

How to Thaw Frozen Pipes

If you turn on a faucet and only a trickle comes out, you may well have a frozen pipe. “If you suspect the pipes are frozen, be careful when thawing them out because if the pipe has already burst, the water will come flowing out and flood your home,” says John Galeotafiore, who oversees Consumer Reports’ testing of home products and power gear.

If a pipe has broken, turn off the water at the main shutoff valve, which is usually at the water meter or where the main line enters the house. If the water is still running and no pipes have burst, you can take the following steps. (Of course, if you suspect a more serious problem, call a plumber.)

Turn on the faucet. As you heat the frozen pipe and the ice plug begins to melt, you want the water to be able to flow through. Running water through the pipe, as cold as it is, will help melt ice in the pipe.

Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, or a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. As tempting as it may be, do not use a blowtorch, a kerosene or propane heater, a charcoal stove, or any device with an open flame; the high heat can damage the pipes or even start a fire.

Apply heat until full water pressure is restored. Check all other faucets in your home to see whether you have additional frozen pipes. If one pipe freezes, others may freeze, too.

Call a licensed plumber if you are unable to locate the frozen area, if the frozen area is not accessible, or if you cannot thaw the pipe.

Careful with that space heater!

If you need a space heater, use it safely. If you need supplemental heat, you can add a space heater to a room where pipes may be at risk. And though we don’t recommend using a space heater in a bathroom, if you really need one, make sure it’s plugged into an outlet with a ground-fault circuit interrupter and do not use an extension cord.

Sometimes, no amount of prep and prevention can stop situations like this, just remember that SERVPRO of Western Dutchess County is here 24/7 for when water damage happens. Call us at 845-831-3600 and we'll make it "Like it never even happened."

reference: Consumer Reports, How to Prevent Your Pipes From Freezing, https://www.consumerreports.org/home-maintenance-repairs/how-to-keep-pipes-from-freezing/

These Things Could Lead to Water Damage in Your Home | SERVPRO® of Western Dutchess County

12/7/2018 (Permalink)

Severe weather is not always the main culprit in causing water damage.

What is the first thing that comes to mind when you think about water damage? When thinking about water damage, severe weather is usually one of the first things that comes to mind, and while storms and flooding certainly can cause catastrophic water damage, they are often not the main culprits.

Instead, many items in your home could be responsible for many situations that result in water damage.

Understanding Water Damage

Water damage is something that many homeowners will face. It was the third most common reason that homeowners filed a homeowners insurance claim between 2011 and 2015, with an average payout per claim of $8,861.

There is a difference between water damage and gradual damage, which can impact insurance claims. Gradual damage is something that has been happening over time, such as plumbing issues in the walls causing damage to the walls, ceilings or floors, or water damage caused by cracks in the foundation, for example. Sadly, many claims for gradual water damage are not covered by homeowners insurance, while storm-related water damage usually is.

Common Water Damage Culprits

According to the Insurance Institute for Business & Home Safety (IBHS), the leading causes of water damage are:

  • Plumbing supply system failures. This happens when pipes freeze and burst due to the buildup in water pressure caused by freezing water or when the supply system material fails, resulting in leaking or bursting pipes. Per IBHS, plumbing supply system failures are the leading source of residential water damage losses, and the average cost was $5,092 per incident after the deductible. It was also found that homes 16 to 40 years of age made up a larger group of supply system material failure claims.

  • Plumbing drain system failures. Sewer drains can back up and overflow into a home due to drains backing up and overflowing into a home or from material malfunction issues. In their study, IBHS found that 52% of drain system failures were caused by sewer backups and 37% were related to material performance issues—and they also noted that the average drain system failure caused more expense in southern region states than in northern region states.

  • Toilet failures. Toilet failures are the second largest source of residential water loss after plumbing supply system failures, and can result from faulty fill valves or clogged drain lines. According to IBHS, toilet failures that happen on the first floor of a home were the reason for more extensive claims than those that happened in basements or upper floors.

  • Water heater failures. Water heaters only last for so long, and if your water heater has reached its life expectancy, the tank will eventually begin to rust and corrode, resulting in leaking or bursting issues. IBHS found that slow leaks or sudden bursting were the cause for 69% of all water heater failures and, on average, cost $4,444 per incident following the deductible.

  • Washing machine failures. Washing machine failures can typically be caused by supply hose failures, machines overflowing and drain line failures. This type of failure is listed as one of the top 10 sources of residential water damage losses. Per IBHS, supply hose failures were the culprits for over half of all washing machine-related losses.

If your home has experienced any water damage, the team at SERVPRO® of Western Dutchess County is available to help with cleanup and restoration and make it “like it never even happened.” Call us at 845-831-3600.

Another valuable fire safety tip when it comes to dryer vents!

12/4/2018 (Permalink)

Good cleaning tips can help prevent this scary situation

Protect your clothes—and possibly a whole lot more—with these simple maintenance tips:

Not taking care of your dryer causes several issues, starting with longer drying times, which can lead to shrunken clothes and heat-damaged fabrics. It can also drive up your utility bills, since the dryer is one of the more energy-intensive appliances in the home.

Another symptom of poor dryer maintenance: your dryer's automatic cycles could start to be less accurate, resulting in laundry that's either damp or dried to a crisp.

Last but certainly not least, a neglected dryer poses a serious fire hazard. In fact, some 7,000 fires, 200 injuries, and 10 deaths are attributed each year to dryer fires, according to estimates by the Consumer Product Safety Commission. Not cleaning the dyer is the leading cause of the blazes.

Here’s how to get peak performance, efficiency, and safety out of your clothes dryer in a few simples steps.

Step 1: Empty the Lint Screen

This needs to happen every time you use the dryer. Not every week or every so often—every single time. If you allow too much lint to build up on the screen, heated dryer air won’t move freely through the machine, which will prolong drying times.

Step 2: Clean the Dryer Vent

Even if you’re diligent about emptying the lint screen, small fibers will get through the trap and into your dryer vent. Left unchecked, this lint can slowly snowball, to the point where an errant spark could lead to a serious conflagration inside the dryer vent. That’s why it’s critical to clean the dryer vent every few months or so, depending on how often you use the dryer and the types of laundry you dry. 

It’s a pretty simple task, assuming you can access the dryer vent by pulling the dryer away from the wall (if not, you’ll need to hire a professional). Always disconnect the dryer from its main power source at your home's electric panel. Then separate the vent from the dryer and vacuum both ends using the crevice attachment of your vacuum.

A few years ago, we tested the Lint Lizard, a device that can be attached to the end of your vacuum. It was extremely effective at sucking up dryer lint, so it might be worth the $10 investment. Just note the Lint Lizard’s sharp point could harm flexible dryer ducts made of foil or plastic. That being said, we strongly recommend metal dryer ducts, because they don't sag, making lint less likely to build up. Also, if a fire does start, a metal dryer vent is more likely to contain it than one made of plastic or foil.

Step 3: Clean the Moisture Sensors

Our top-rated dryers all have moisture sensors that work in conjunction with auto-dry cycles to detect the laundry’s dampness and shut off the machine when clothes are dry. Over time, these sensors can get covered with film, especially if you use dryer sheets. The buildup can prevent the dryer from knowing when the laundry is dry, leaving them either damp or overcooked.

To counter this problem, clean the sensors with a cotton ball and rubbing alcohol every few months, or any time the auto-dry cycles seem to be missing the mark. The sensors are usually located just inside the dryer, underneath the door. Look for thin metal bars, about 6 inches long, with a slight curve that follows the contour of the door. If you don't see the sensors there, check your owner's manual for their location.

Be diligent and avoid fire hazards! If you have experience fire and/or water damage in your home or business, call SERVPRO of Western Dutchess County to alleviate the burden of restoration, 845-831-3600.

(reference: Consumer Reports, How to Clean Your Dryer Vent and Other Quick Tips, https://www.consumerreports.org/clothes-dryers/how-to-clean-your-dryer-vent/)

Western Dutchess County residents: Follow these safety tips if you suspect mold!

11/30/2018 (Permalink)

If you see mold, leave it alone and call us!

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Western Dutchess County for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Western Dutchess County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 845-831-3600. We'll help make it "Like it never even happened."

Protecting Your Property From Damaging Winds | SERVPRO® of Western Dutchess County

11/26/2018 (Permalink)

Protect your property from damaging winds!

There are many concerns that come with severe storms, and damaging winds are always a threat. These winds, which can come with little to no notice, can be devastating and cause long-term structural impacts.

The Concern With Damaging Winds

While many consider damaging winds to come from a tornado or hurricane, those are not the only times when they may come into play. Traditionally, damaging winds are considered those with wind speeds exceeding 50–60 mph. They can stem from a strong thunderstorm and are called “straight-line” winds, which cause damage much like tornadoes and, yet, the damage is different.

The damage from these winds can be especially destructive, as they can also cause loose objects on your property to become projectiles. Windows and the roof are especially vulnerable and can take the brunt of this damage, and if the damage is extensive, water damage can result inside the home as the outside elements are allowed indoors.

Anyone who lives in a thunderstorm-prone area will be at risk from damaging winds, but there are some structures that are especially at risk in winds over 80 mph, including mobile homes, even those that are anchored.

Protecting Your Property From Damaging Winds

There are a number of ways you can protect your property from damaging winds, but keep the “Two R’s” in mind: reinforce and remove. A few of these are listed below:

  • Have a professional reinforce your garage door.

  • Remove and/or anchor loose objects on your property, such as trash cans, grills and outdoor furniture, that could be moved or tossed by the wind.

  • Hire a professional to remove large or dying trees and branches that could fall over onto your home.

Not all high wind circumstances come with advanced warning, but some of these action items could be the difference between damage and little-to-no damage.

Also, when building a new home or renovating an older home, be sure the windows, walls and doors are up to code for the weather in your area.

Should your home ever be hit by damaging winds and resulting water damage, our highly trained specialists at SERVPRO® of Western Dutchess County are here to help with the cleanup and restoration of your home at all times of the day. Call us at 845-831-3600.

Frozen Pipes 101

11/23/2018 (Permalink)

These easy tips will help prevent a massive headache

Pipe bursts are one of the most common water damages that SERVPRO of Western Dutchess County receives from the months of December to March. 

Simple fact, when water freezer it expands. When water freezes in a pipe, that pipe can only expand so much before it bursts. However, it's not necessarily the frozen water the caused the burst. The water pressure between the ice and the closed faucet has enough pressure to break a pipe and cause water damage in your home or business. 

Some tips on how to prevent frozen pipes:

-Keep cabinet doors open during cold spells.

-Keep a slow trickle of water flowing through the faucets.

-Keep your home or office temperature no lower than 55 degrees F.

-If going away, have someone check on your house or business daily to make sure it's warm enough.

-Seal leaks that allow cold air inside where pipes are located.

-Insulate pipes in crawl spaces and attics. These are the most susceptible to freezing.

If you find you have frozen pipes, call a plumber immediately. Should you have any water damage, call SERVPRO of Western Dutchess County at 845-831-3600 and we'll clean up all the damage.

We really are a one-stop shop!

11/23/2018 (Permalink)

No matter the work needed, we'll make it "Like it never even happened."

SERVPRO of Western Dutchess County is offering reconstruction services for all mitigation damages! No longer do you need to find someone else to perform your restoration portion of the water, mold or fire damage! After we come in and perform the cleanup services, we can smoothly transition into the reconstruction services to help restore your home or office back to preloss condition!

With our new Reconstruction division, we are excited to offer the following services during the reconstruction process: 

  • Structural repairs
  • Electrical
  • Plumbing
  • HVAC
  • Windows/Doors
  • Interior Design
  • Flooring Replacement (all types)
  • Ceilings
  • Roofing
  • Drywall
  • Siding
  • Exterior Finishes
  • Carpentry
  • Framing
  • Tile Work

Call today for more information 845-831-3600 or visit our Facebook Page or our website for tons of helpful articles, blogs, tips, pictures and posts!

Fireplace tips to help keep your Western Dutchess County home safe

11/23/2018 (Permalink)

While fireplaces can provide warmth and comfort, if you are not careful, they can also be a hazard.

When the colder temperatures start to set in, many homeowners will turn to their fireplace, wood or pellet stoves as an additional heat source. While fireplaces can provide warmth and comfort, if you are not careful, they can also be a hazard. Keep in mind the following precautions to help ensure a safe winter season.

Keep Your Chimney Fireplaces and Wood Stoves Clean

  • Have your chimney, fireplace, wood or pellet stove inspected and cleaned by a licensed chimney specialist. They should be maintained annually to help ensure they are functioning safely and efficiently. 
  • Be sure to keep the area around the hearth clear of debris, decorations and any other combustible materials.
  • If you have a wood burning, insert or pellet stove, refer to the manufacturer’s instructions for additional guidance related to operation and venting.

Keep Fires Burning Safely

  • Be sure the flue is open before lighting your fire to help ensure the fireplace will vent properly. Do not close your damper until you are sure the fire is out.
  • When starting a fire, only use a match or commercial firelighter. Never use flammable liquids to start a fire.
  • Glass doors of a fireplace should be kept open while burning a fire. This allows the fire to receive enough air for complete combustion and to help reduce creosote build-up in the chimney.
  • Metal mesh screens should remain closed whenever your fireplace is in use to help keep embers in the fireplace.
  • Only use dry wood in your fireplace. Wet wood can increase creosote buildup, which can lead to chimney fires.
  • Do not burn plastic because it can release toxic chemicals and cause damage to your chimney, fireplace or wood stove.
  • Never burn a Christmas tree in your fireplace as the sparks from the burning needles can increase the risk for a chimney fire. Also, do not burn cardboard boxes, wrapping paper or trash in your fireplace.
  • Never leave a fire in a fireplace unattended. Before leaving the house or going to bed, you should make certain to fully extinguish the fire.
  • Allow ashes to cool completely before disposing of them — ashes can take several days to cool completely. Never empty ashes directly into a trash can. Instead, place ashes in a covered metal container located at least 10 feet1 away from your home and any other building.

Keep the Outside of Your Home and Your Chimney Safe

  • Firewood should be stacked at least 30 feet away from your home.2
  • Your roof and chimney should be kept clean of leaves, pine needles and other debris. Prune trees and branches to keep them away from your chimney.
  • Install a chimney cap with spark arrester to help keep debris, leaves, branches and animals out, and to help prevent burning embers or sparks from escaping and creating a fire hazard.

Keep the Inside of Your Home Safe with Smoke and Carbon Monoxide Detectors to help make your winter even safer, we recommend that you take the time to test your smoke and carbon monoxide detectors. A smoke detector is the most effective way to detect smoke from a fire and signal an alarm so that you can get you and your family out safely. A carbon monoxide detector can alert you to the buildup of this dangerous odorless and colorless gas. Make sure you test the detectors monthly, and after you change the batteries to ensure they work properly.

Source: 
1 National Fire Protection Association. (2015). Wood and Pellet Stove Safety. PDF accessed from http://www.nfpa.org/safety-information/safety-tip-sheets.
2 National Fire Protection Association. (2015). Wildland Fire Safety. PDF accessed from http://www.nfpa.org/safety-information/safety-tip-sheets.

(Reference: The Travelers Companies, Prepare & Prevent-Individuals-For Households-Fire Safety, www.travelers.com/resources/home/fire-safety/fireplace-safety-maintenance)

Did you know we perform air duct and HVAC cleanings too?

11/23/2018 (Permalink)

Don't let a dirty filter wreak havoc on your HVAC system, call SERVPRO of Western Dutchess County for more info!

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

SERVPRO of Western Dutchess County Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning, call SERVPRO of Western DUtchess County today, (845)831-3600.

What do you do when important documents are damaged? You call SERVPRO of Western Dutchess County

11/21/2018 (Permalink)

The SERVPRO Drying Chamber

Think about all the important documents at a hospital, law office, government building, home or any other job where a water loss has occurred. Who is going to take care of those documents? Instead of using a subcontractor, keep it green and call us, SERVPRO of Western Dutchess County has an invaluable service called Document Restoration.

Documents that can be restored could be as small as precious family keepsakes such as a bible or photo albums, to an entire hospital's medical documents. Items will be cleaned using a special process, deodorized and can be digitized and returned to you in a timely fashion. Other key points:

  • Vacuum freeze drying is the most efficient and effective way to salvage water-damaged documents.
  • SERVPRO’s technicians are trained to use the most advanced technology available for document recovery and drying; in fact, the Document Restoration Team uses the same technique the Library of Congress uses to dry water-damaged books. 
  • All employees of the Document Restoration Team are HIPAA Master certified and once your items arrive at the SERVPRO facility, 24/7 video surveillance is guaranteed.

This process is another great service SERVPRO of Western Dutchess County offers to anyone who might need it and another great way we can make it "Like it never even happened."

Questions about document Restoration? Call us today at 845-831-3600.

Taking a little bit of time now can be an invaluable resource later- consider doing a home inventory

11/20/2018 (Permalink)

Having a list of your home's inventory can be a big stress reliever in the event of a fire.

A relatively painless process can help you recover more from insurance after a catastrophe-

The devastation from the recent California fires is a reminder of why it’s important to take stock of what you own now—before something happens.  

In the unlikely event of a fire, a wind storm, a robbery, or another unexpected event, homeowners insurance can help you repair your home and recover or replace your belongings. But you’ll need to remember what you’ve lost—which can be a challenge during a time of trauma.

That’s why it’s wise to consider doing a home inventory. Having a list or visual reminder of your belongings can make a big difference in how much the insurer will pay, and thus how well you’ll recover financially.

“A home inventory is beneficial because it gives homeowners and insurers a clear picture of how many items are in a home and how much it would cost to replace them in the event of a natural disaster,” says Michael Barry, a spokesperson at the industry-sponsored Insurance Information Institute, based in New York City.

It's Easy to Get Started:

Creating a home inventory doesn’t have to be difficult.

“It can even be as simple as standing in the middle of each room and taking a 360-degree video, and uploading to the cloud or emailing it to yourself,” says Melanie Hart, senior underwriting manager for the San Antonio insurance company USAA. 

To start, focus first on the big and valuable: major appliances, jewelry, furniture, rugs, electronics, and art or collectibles.

Using your smartphone’s video feature, sweep the camera around a room, narrating the description of items you’re filming and—if you remember—what you paid. (Photograph receipts if you have them.) Capture serial numbers and brand names when possible so that the insurer can replace what you had with exact or similar items.

Once you’ve cataloged the pricier items for your home inventory, open cabinets, drawers, closets, and boxes and do the same. But don’t sweat the small stuff too much. An insurance adjuster is likely to create a “bulk estimate” of those things—for example, $200 for everything in your utility closet, insurers told us.

Store the Information Right

Store the images and video for your home inventory on a cloud service, such as iCloud or OneDrive, or put it on a thumb drive and stash it in a safe deposit box or fireproof safe.

Several insurers even offer free web-based home inventory storage tools and apps. American Family Insurance’s DreamVault, for instance, lets anyone create a digital home inventory; it’s available online and as an Android or iOS app.  

If you experience any kind of fire damage to your home or business, SERVPRO of Western Dutchess County is here to help 24/7, 845-831-3600.

(Reference: Consumer Reports, Homeowners Insurance, Do A Home Inventory Now- Avoid Heartache Later  https://www.consumerreports.org/homeowners-insurance/do-a-home-inventory-now-avoid-heartache-later/)

Learning About Fire Hazards in Your Home | SERVPRO® of Western Dutchess County

11/8/2018 (Permalink)

December is the peak time of the year for home candle fires.

To protect your home from structure fires, you first need to be able to identify the common and lesser-known fire hazards within it. While we know it’s never fun thinking about an unpleasant scenario such as fire, unfortunately it is a harsh reality for many Americans each year.

Identifying Lesser-known Fire Hazards

There are many lesser-known hazards that may be present in your home that could cause home structure fires. Look out for loose outlets in your home, because the movement of these electrical outlets could loosen the wires connected to the outlet and create dangerous arcing.

Dust bunnies can pose a fire risk when collecting near electrical sockets and floor heaters. Vacuuming or sweeping your floors regularly and cleaning behind those hard-to-reach places, like an entertainment system, can help prevent buildup.

Also, some types of glassware in your home can also pose a fire risk. When sunlight passes through them, the concentrated ray could ignite flammable materials, which is why it’s smart to move glass accessories away from windows.

Smoking Can Cause Serious Structure Fires

While cooking is the leading cause of home fires, smoking inside is the leading cause of home fire deaths. In 2014, an estimated 17,200 home structure fires were reported due to smoking materials, which includes cigarettes, cigars and pipes. The Coalition for Fire-Safe Cigarettes reported that those fires resulted in 570 deaths, 1,140 injuries and $426 million in property damage.

Fire-safe cigarettes are the best option—and deep, sturdy ashtrays should be used. Smokers should also know that most deaths result from fires that have started in living rooms, family rooms or bedrooms. Smoking outside is the best option.

Put out all cigarette butts and ashes in water or sand prior to throwing them out.

Candles Can Be a Hazard When Not Supervised

According to the National Fire Protection Association, during a five-year period from 2011 to 2015, fire departments in the United States responded to an estimated 8,700 home structure fires a year that were started by candles. In total, there were 82 deaths, 800 injuries and $295 million in direct property damage.

Candles are reported to have caused 2 percent of home fires, with 3 percent resulting in death and 7 percent with injuries. There were an average of 24 home candle fires reported per day over those five years, and December was the peak time for home candle fires.

Of all the candle fires during this time span, 37 percent started in bedrooms and were responsible for 36 percent of the associated deaths and 51 percent of the associated injuries.

Never use a candle if oxygen is used in the home—and always blow out all candles before leaving a room or going to sleep. Also, when burning a candle, be sure it’s kept at least one foot away from anything that could catch on fire and is in a sturdy holder that won’t easily tip over.

Fire and smoke damage can be devastating to homes, and in many circumstances, can be accompanied by water damage from firefighting efforts. If your home is damaged by fire or smoke, SERVPRO® of Western Dutchess County is here to help restore your home to pre-fire condition.

Healthy Home tips and what can really make a healthy home

11/6/2018 (Permalink)

This is NOT what you want to see in your duct work, let the experts at SERVPRO take care of it for your home or business

As fall is in full swing, here are some things to consider before we're all hunkered down in the freezing temps waiting to be able to open the windows again.

-Do your kitchen, bathroom and laundry room have adequate ventilation and exhaust fans?

-Do you change your air filters once a month?

-When cleaning or doing laundry, do you use bleach, ammonia or aerosol spray cans?

-Is your gas fireplace/gas stove checked yearly for emissions?

-Was your home built before 1978? If so, has it been checked for lead-based paint?

-Do your bathrooms have carpet?

-Do you smoke in your house?

Causes of Indoor Air Pollution:

-Asbestos building products (when dislodged, no longer intact)

-Biological contaminants such as mold, dust mites, viruses and pet dander.

-Carbon Monoxide

-Formaldehyde found in pressure treated wood.

-Lead in pre-1978 house paint.

-Nitrogen dioxide

-Particulates found in dust, pollen, cleaning sprays and poorly ventilated areas.

-Tobacco smoke

-Volatile organic compounds including household cleaning products, pesticides and aerosol propellants.

Having the ducts in your home or business cleaned can eliminate contaminants like mold and irritants in your home. SERVPRO of Western Dutchess County uses a proven Portable Ventilate and Duct Cleaning System to examine duct work and make a clean sweep, removing years of dust and grime.

Other benefits of cleaning the ducts and HVAC:

-Lowers indoor air pollution 

-Reduces pet dander

-Eliminates offensive odors

-Restores peak operating condition

-Prolongs the life of the system.

Call us today to schedule your duct cleaning! 845-831-3600

Fire Damage Tips- What to do before help arrives

10/31/2018 (Permalink)

It's important to know what you can do and what not to do before help arrives.

What to do until help arrives, after you've had a fire.

After any fire damage situation, your primary focus should be safety first:

    • Is it safe to stay in the house?
    • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
    • Only do activities that are safe for you to perform.
    • Wet materials can be VERY heavy. Be careful!

Have Smoke or Fire Damage? Call 845-831-3600

What To Do After A Fire

    • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
    • Keep hands clean so as not to further soil upholstery, walls and woodwork.
    • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
    • If electricity is off, empty freezer and refrigerator and prop doors open.
    • Clean and protect chrome with light coating of petroleum jelly or oil.
    • Wash houseplants on both sides of leaves.
    • Change HVAC filter.
    • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

    • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
    • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
    • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
    • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
    • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

SERVPRO of Western Dutchess is available 24/7 to provide emergency fire services, board-up services & reconstruction services to help make your damage "Like it never even happened."

Why you should consider a fire extinguisher in your Dutchess County home

10/30/2018 (Permalink)

One fire extinguisher per floor is recommended!

Fire extinguishers can save your life! They can put out a fire before emergency personnel arrive or they can help you exit your home safely.

What type do you get?

All household fire extinguishers have 3 classifications: A, B or C. Some models have a combination of all three extinguishers in one. 

    • "A" is for ordinary combustibles like trash, wood and paper
    • "B" is for liquids & grease (more stove top fires)
    • "C" is for electrical equipment

According to the National Fire Protection Association, each floor of your home should have an extinguisher. 

How do you use a fire extinguisher?

To use the extinguisher properly, you want to use the PASS method:

    • Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.
    • Aim low. Point the extinguisher at the base of the fire instead of at the flames themselves. Standing at least 6 feet away from the fire is important! 
    • Squeeze the lever slowly and evenly while keeping the extinguisher upright. 
    • Sweep the nozzle from side-to-side until the extinguisher runs dry.

Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations so make sure you have the correct extinguisher for your home. 

Whenever you use an extinguisher, whether you ran it dry or used it briefly, it's important to replace it or refill it right away. This is also the rule for any gauge that goes down to the red zone over time. 

Even though you take precautions against fire damages, they can still sometimes occur. If you experience a fire damage in your home, don't hesitate to contact SERVPRO of Western Dutchess County at 845-831-3600 to help make this disaster "Like it never even happened."

Ice Damming Tips for your Dutchess County home- before it's a problem-

10/30/2018 (Permalink)

Learn how to avoid ice damming before it becomes a problem.

What is ice damming?

What is an ice dam? Ice dams form when heated air melts roof snow downward behind still frozen ice. When the water that is trapped cannot flow or run through the gutter system, it can back flow under the roof shingles and into your home's interior areas.

 When will ice dams occur?

  • The right weather conditions for ice damming is usually when outside air temperatures are in the low 20s (F) for several days with several inches of snow on the roof.
  • If you have poor attic insulation, your chances of ice damming drastically increases.

 How do I prevent ice dams?

  • Keep the attic air temperature below freezing when the outside air temperature is in the low 20s. This can reduce the occurrance of ice dams.
  • Lay more insulation down on the attic floor to prevent the warm household air from penetrating into the attic. 
  • Provide good attic ventilation to replace warm air in the attic with cold outside air.
  • Keep the bottom four feet of the roof clear of snow. Be careful not to damage the shingles.

 What NOT to do!

  • DO NOT attempt to “chip away” the ice of an ice dam. It will likely lead to shingle damage
  • DO NOT install mechanical equipment or water heaters in attics, especially in cold climates.
  • DO NOT use salt or calcium chloride to melt snow on a roof. These chemicals are very corrosive and can shorten the life of metal gutters, downspouts and flashing. Runoff that contains high concentrations of these chemicals can damage nearby grass and plants.

Call our SERVPRO of Western Dutchess County office today if you have any questions or concerns about ice damming!

In the event you have water damage in your home from ice damming, we are available to help 24/7 at 845-831-3600! 

Have a business in Western Dutchess County? Here's some important reasons to have a Fire Detection System in your building.

10/30/2018 (Permalink)

An important part of fire protection is detection.

A fire may happen anytime, anywhere – despite your best efforts to prevent one. Protecting lives and minimizing damage to property in the event of a fire are critical to the ongoing operations of your business.  

An important component of fire protection is detection – the ability to detect fire in its very early stages. Detection systems that provide early warning of fire are a key component of a property protection program. They also can play an important role in your life safety evacuation efforts.

The two most common choices for fire detection systems are smoke detectors and heat detectors. Which to use depends on a number of factors, including the occupancy being monitored and perhaps most importantly, your objectives (life safety & evacuation, or protection of property).

Smoke Detectors — Early Warning — Life Safety First!

Smoke detectors are best in areas where early detection and warning of a fire is critical to the preservation of life. They are an important part of a building’s life safety program. For life safety considerations, the requirements for smoke detection are covered in the NFPA 101 Life Safety Code.

Smoke detectors are also used where early detection and warning of a fire is critical to help minimize property damage and protect highly sensitive optics, electronic equipment, equipment in computer rooms and other equipment that are highly susceptible to damage from the byproducts of fire or combustion.

Heat Detectors — Early Warning — Particulate Environments

While smoke detectors may be the best choice in some fire protection applications, heat detectors could be a better choice for early warning in environments with too many airborne particulates due to excessive steam, moisture, dust or humidity, such as parking garages and truck docks. Smoke detectors in these environments may be prone to cause unwanted alarms. Heat detectors are generally not considered early warning systems for life safety evacuation.

If you have an automatic sprinkler system installed throughout your facility, it can help minimize the severity of a fire and also serve as a heat detection notification system. As such, it can help facilitate a more rapid response by you and the fire department. For the system to adequately respond as a heat detection and notification system, the sprinkler water flow should be monitored 24/7 and the system must remain in operating service (e.g., control valves open, control panel continuously energized).

Sounding the Alarm: Notification is Key

There is a difference between an individual smoke or heat detector, and a detection system. A properly arranged, monitored and maintained detection system has the major advantage in its ability to provide notification to building occupants and emergency responders in the earliest stages of a fire.

Detection systems should be arranged to sound an alarm throughout the building. They also should be connected to a 24/7 monitoring service where notification to the fire department will be prompt.

Whatever type of detection system you choose it should be installed and maintained in accordance with NFPA 72 National Fire Alarm and Signaling Code.

Detection Systems and Beyond

As important as smoke and heat detectors are, detection is not a substitute for fire prevention and suppression, particularly when the combustibility of property – construction and contents – is significant.

Smoke and heat detectors do nothing to prevent or extinguish a fire. They are simply detectors designed to:

  • Detect an abnormal condition.
  • Sound an alarm to provide notification of a fire emergency.
  • Facilitate rapid evacuation of building occupants, and;
  • Signal emergency personnel to respond to a fire.

A complete fire risk management system should include both fire detection and suppression systems. The right fire suppression system is critical for fire safety preparedness! Learn more about fire suppression systems.

(Reference: Travelers Insurance for Business, Facilities Maintenance, Prepare & Prevent. https://www.travelers.com/resources/facilities-management/fire-detection-systems

Mold Remediation vs. Mold Removal

10/30/2018 (Permalink)

Let our trained experts at Servrpo Western Dutchess County take care of the mold issues, both residential and commercial!

What’s the Difference?

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy. We at SERVPRO understand mold and mold growth. SERVPRO of Western Dutchess County has the training and expertise to remediate the mold in your home.

Signs of Mold? Call Today (845) 831-3600

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same.

  1. Emergency Contact - (845) 831-3600
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings

Locally Owned Company with National Resources

SERVPRO of Western Dutchess County is locally owned and operated—so we live and work here too and are proud to be part of this community. We are also part of a national network of over 1,700 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale disasters

We can restore your home in Dutchess County after a storm!

10/30/2018 (Permalink)

Let SERVPRO of Western Dutchess County handle your storm damage, no matter the season!

SERVPRO of Western Dutchess County can help make your storm damage "Like it never even happened."

When you are dealing with storm, flood, and water damage, immediate action is crucial. You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job. SERVPRO of Western Dutchess can respond immediately to storm and flooding conditions.

Have Storm or Flood Damage?
Call Us Today (845) 831-3600

Why Choose SERVPRO of Western Dutchess County?

    • 24/7 Emergency Services
    • We're Faster to Any Size Disaster: When a storm hits your home or business, you need help immediately. Our quick response will help prevent secondary damage and help reduce restoration costs.
    • We're Highly Trained Storm Damage Specialists: As leaders in the storm and water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-storm condition.
    • We're a Trusted Leader in the Water Restoration Industry
    • We Have the Resources to Handle Storms and Disasters: In addition to our own resources, we can access equipment and personnel from over 1,700 Franchises across the state and country. We can even call upon strategically located Disaster Recovery Teams for catastrophic storms and major events.
    • Locally Owned Company with National Storm ResourcesAs a locally owned and operated business, SERVPRO of Western Dutchess County is strategically located to respond quickly to your water or flood damage event. When a major storm or flood event occurs, we can call upon our national network of 1,700 SERVPRO Franchises and special Disaster Recovery Teams if we need additional resources or personnel.

We are proud to serve our Hudson Valley communities! Call 845-831-3600 today for help!

Emergency Preparedness for your Western Dutchess County building!

10/30/2018 (Permalink)

All the emergency info you'll need for your business, just in case.
The SERVPRO Emergency Response Profile app is available for all smart phones!

Are you ready in case of an emergency? Let SERVPRO of Western Dutchess County help you! 

We know how important it is to be ready for whatever happens! That's why we are working with local businesses to develop an easy tool, that is available as an app on your phone, with all vital building information! 

What is it?

A 24/48 hour snapshot of everything you may need to know in case of an emergency. It includes:

  • Photos of utility shutoff locations (i.e. water, gas, alarms, etc.)
  • Emergency Personnel Contact Information
  • Emergency Protocols
  • Floor Plans (...don’t have one? We’ll create one for you!)
  • AVAILABLE IN HARDCOPY AND MOBILE APP FORM!

Why do it?

  • Concise document that has all vital information in one spot, at your fingertips, no matter the need.
  • Easy to understand and read for all personnel
  • Access Available 24/7
  • Password secured document

We have completed over 550 ERPs for other local businesses in the Hudson Valley area. Let us help you be prepared! You never know when disaster may strike! 

Contact Kelly, Corey or Amy at the SERVPRO Western Dutchess County office for your free demo! 845-831-3600.

It's starting to get cold out there, check out these tips to help avoid broken pipes in your Western Dutchess County home!

10/29/2018 (Permalink)

A broken pipe can cause extensive water damage.

t's getting very cold out there and winter is upon us! Don't be caught with broken pipes and water throughout your home! Here are some tips from the Insurance Information Network of California (2013) to prevent this from occurring:

1. Disconnect all garden hoses and other outside hose connections. If possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets. 

2. Insulate all exposed pipes located in your basement, under your home, on outside walls or in attics. For pipes with northern exposures, use heat tape according to the manufacturer's instructions. (Improper usage may cause a fire.) 

3. Set the thermostat to at least 55 degrees even when your home is vacant or unoccupied during the winter. If you plan to be away during cold-weather months, have someone regularly check your home to make sure it's staying warm enough to prevent freezing. 

4. Winterize sprinkler systems according to the manufacturer's recommendations. Blowing out excess water with a compressor may be the best way to prevent frozen and broken pipes. If you have a swamp cooler, winterize it by disconnecting the water source and clearing the line. 

5. Very important tip is knowing how to shut off the water supply if a pipe bursts. Quick action can minimize damage significantly!

In a case of water damage, SERVPRO of Western Dutchess County will take care of the clean-up. "Like it never even happened." Call us asap at 845-831-3600.

Equipment Spotlight: Desiccant Dehumidifier

10/29/2018 (Permalink)

A desiccant dehumidifier being used at a Large Loss job.

A desiccant dehumidifier has a moisture absorbing wheel inside the unit. The wheel is made of silica gel – which is the desiccant (drying) element. Air enters the unit through an opening and travels through the silica gel impregnated wheel. When the air reaches the other side of the wheel it is dry and pushed out of the unit by a high static blower.

SERVPRO of Western Dutchess County can help clean up the smallest to the largest water damage losses. Keep our number stored in your phone, we're available 24/7! 845-831-3600

Tips to help prevent fires in your Dutchess County home

10/29/2018 (Permalink)

Tips to help avoid fires in your home.

According to U.S. News, “Each year, roughly 3,400 people are killed in home fires or by burn injuries, making them the third-most-common cause of accidental deaths at home”. They have provided five tips that can help to prevent home fires.

Fire Threat: Cooking

-Stand by your pan! Don’t walk away while the stove or cook-top is on. This can lead to a fire very quickly.

Fire Threat: Heating

-A space heater needs 3 feet of clear space all around it in all directions, keeping it away from draperies, furniture, bedspreads, people, and pets .

-Chimneys should be inspected and cleaned before each heating season begins.

Fire Threat: Smoking

-Take it outside. There are usually less combustible items outside than there are inside.

Fire Threat: Electrical

-Check all of your electrical cords to ensure that they are in good shape, and replace any that are worn out. In addition, make sure you are not overloading circuits and that one receptacle has one plug.

Fire Threat: Candles

-Consider going to battery-operated candles. They are fake but they are so much safer! It’s easy to forget to put out a candle when leaving a room.

Reference: Mullins (U.S. News) Top 5 Tips to Prevent House Fires. http://money.usnews.com/money/personal-finance/real-estate/articles/2008/09/25/top-5-simple-ways-to-prevent-home-fires?page=2

Did you know? Facts about mold

10/29/2018 (Permalink)

A mold issue is never something to ignore.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call SERVPRO of Western Dutchess County Today – 845-831-3600

Commercial cleaning for your Western Dutchess business!

10/29/2018 (Permalink)

There is no commercial cleaning job SERVPRO can't handle.

This commercial building was required to complete an inspection and needed a general cleaning done in their facility. SERVPRO of Western Dutchess County came in and did a test cleaning of the facility to show the client the end results. The customer was extremely satisfied & overjoyed with the results.

No job is too big or too small for SERVPRO to handle. We can handle duct cleaning, carpet cleaning, terminal kitchen cleanings and post construction cleaning!

SERVPRO of Western Dutchess County is here to make your cleaning & damage “Like it never even happened”.

Call us today for a FREE estimate! You can reach us at 845-831-3600, we are available 24/7 to assist you! 

SERVPRO of Western Dutchess County is ready, no matter what, to handle any storm damage!

10/29/2018 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Dutchess County.

SERVPRO of Western Dutchess County specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Dutchess County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 845-831-3600.

Dutchess County Homeowners! How to Prevent Dryer Fires

10/23/2018 (Permalink)

An accumulation of lint can lead to a dangerous situation.

According to Consumer Reports (2018), every year firefighters across the country respond to around 14,630 home fires caused by clothes dryers, according to the National Fire Protection Association.

One-third of these fires is caused by an accumulation of lint, which means that not cleaning out your dryer vent can set you up for a dangerous situation that's far more serious than the drop in performance caused by constricting a dryer's duct work.

Take a look at these 4 simple best practices to ensure safety in the laundry room:

  1. CLEAN THE LINT FILTER AFTER EVERY LOAD- not only will this help prevent a fire, but your clothes will dry faster!
  2. REPLACE ACCORDION-STYLE DUCTS-If you see a plastic or foil accordion-style duct connecting your appliance to the vent, it’s a good idea to replace it with a rigid metal duct that won't sag and collect lint.
  3. CLEAN THE DRYER DUCT ANNUALLY- (at least)-Disconnect the duct from the dryer, and vacuum both the dryer and the duct—as much as you can access, then reassemble, return dryer to original spot and reconnect power.
  4. HANDLE CHEMICAL STAINS WITH CARE-Clothes stained with gas, cooking oil, cleaning agents, or other flammable chemicals or substances need special care. It's recommended to  wash such stained clothing more than once to minimize volatile chemicals, then hang to dry. If you must use a dryer, use the lowest heat setting and a drying cycle that concludes with a cool-down period.

IMPORTANT: In the event that a fire does start, keep the dryer door closed to limit its oxygen supply—a fire needs oxygen to keep it going.

If your family has experienced a fire of any kind and needs help restoring your home, SERVPRO® of Western Dutchess County can help 24/7! Give us call at 845-831-3600 to learn about our fire restoration services. "Like it never even happened."

Reference: Consumer Reports- How to Prevent Dryer Fires: https://www.consumerreports.org/clothes-dryer/how-to-prevent-dryer-fires/

Helpful tips for preparing your Dutchess County business for Winter Weather

10/23/2018 (Permalink)

This is the last sign you want your clients to see at your business. Protect your investment!

Living in the Hudson Valley has taught us to never underestimate the power of Mother Nature. Most of us remember one horrible winter storm after another or deep freezes lasting for weeks on end. 

Protecting your business in the winter months is as vital as your home. Here are some great tips to help prepare your business for the upcoming winter and give you some piece of mind.

-Check your commercial property for downed tree limbs and branches. Weather such as wind, rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.

-Inspect your property's walkways and parking lots for proper drainage to alleviate flood hazards, trip/fall hazards, potholes and cracks and repairs needed to keep those areas free and clear (this is a good idea all year long).

-Inspect all handrails, stairwells and entry ways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.

The best way to reduce business interruption following a disaster is to plan for it NOW.

-Ask SERVPRO of Western Dutchess County about starting an Emergency Ready Profile for your business. Call us today at 845-361-3600.

What to do until help arrives- Water Damage in your Dutchess County home.

10/23/2018 (Permalink)

Time is not on your side in a water damage situation.

As much as you try to prepare, disasters can strike at any time. Should you experience water damage from clean water in your home, here's what you should (and shouldn't do) until help has arrived:

DO:

-Shut off the source of the water if possible or contact a qualified party to stop the water source.

-Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electric shock.

-Remove as much excess water as possible by mopping and blotting.

-Wipe excess water from wood furniture after removing lamps and tabletop items.

-Remove and prop up wet upholstery cushions for even drying.

-Place aluminum foil or wood blocks between furniture legs and wet carpeting.

-Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

-Use wooden clothespins to keep furniture skirting off of damp floors.

-Hang draperies with coated hangers to avoid contact with wet carpeting or floors.

-Hang furs and leather goods to dry separately at room temperature.

DON'T:

-Enter rooms with standing water where electrical shock hazards may exist.

-Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. ALWAYS avoid electrical shock hazards.

-Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.

-Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.

-Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.

-Use TV's or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.

-Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

Please follow these DO & DON'Ts to help reduce damage and increase the chances of a successful restoration.

These emergency tips will assist you in taking the proper action until the SERVPRO of Western Dutchess County professionals arrive. Keep our number in your phone- (845)831-3600.

Before Help arrives, what to do if your Dutchess County business has been vandalized

10/23/2018 (Permalink)

Don't let your commercial property stay boarded up.

After safety has been restored, the alarms have been deactivated and the police report has been filed, call SERVPRO of Western Dutchess County at 845-831-3600 and follow these DOs and DON'Ts when your commercial property has been vandalized:

DO:

-Hose or wash off egg damage from building exterior as soon as possible.

-Vacuum glass particles from carpets and upholstery.

-Save containers which reveal the ingredients of spilled inks, cosmetics and paints.

DON'T

-Attempt to remove ink, paint or cosmetic stains.

-Operate damaged lamps or appliances

-Discard furniture wood chips, broken pieces from porcelain, furniture or art objects.

Once SERVPRO of Western Dutchess County has arrived at your location, we'll take it from there and get your facility and the people who depend on it back in operation quickly. We will mitigate the damage to the structure and contents and provide effective cleanup and restoration services.

Like it never even happened.

Western Dutchess County 24 Hour Emergency Water Damage Service

10/23/2018 (Permalink)

A delay of just a few hours can greatly increase the severity of the water damage.

SERVPRO of Western Dutchess County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help. Call Today (845)831-3600.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Western Dutchess County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Western Dutchess County

SERVPRO of Western Dutchess County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property, Like it never even happened.

Save our number in your phone, SERVPRO of Western Dutchess County (845)831-3600.

Cleaning up after hoarding in a Dutchess County property, not as easy as you think!

10/22/2018 (Permalink)

An ideal spot for rodents, insects and other pests to take up shelter.

How much do you know about hoarding? Unfortunately for those affected, it’s a dangerous issue that increases the risk of fires, mold, and any number of other hazards.

But what is hoarding? This serious mental illness, a subtype of OCD, causes people to accumulate possessions, ultimately disrupting their daily lives, routines, and environments to satisfy their compulsions.

The International OCD Foundation estimates that as many as 1 in 50 people display behaviors on the hoarding spectrum.

As possessions and even waste products pile up, they can present fire hazards, become and even cover up mold growth or rodents.

Own a space that’s been impacted by hoarding and not sure what to do? Call in the professionals, who can clean up the property and ensure it’s safely rehabbed for future use.

What Cleanup Involves

Cleaning up after hoarding requires special consideration. You’ll need a professional team to complete a comprehensive protocol that mitigates any potential hazards.

Removal of Items

This is the cleaning phase—it involves sweeping the space of the objects and refuse that have piled up over time. Other items in the space may have become contaminated and need to be removed or even discarded.

Because these items can become hazardous over time, professionals will ensure safe removal.

Removal of Dangerous Substances

Hoarding can hide dangerous health-related hazards, including toxic mold and other pathogens, along with insects, rodents and other pests.

Ensure you are safely cleaning the space by partnering with a team of professionals educated in safe removal principles and outfitted in the appropriate safety gear.

Complete Cleaning

Once the clutter and debris are removed and the space is cleared, a professional team will then deep-clean the area. During this stage, they’ll work to remove all residue and odors to ensure it is ready to use in the future.

In need of a team to help restore a space where hoarding has been an issue? Contact our team at SERVPRO® of Western Dutchess County at (845)831-3600 and we’ll make it like it never even happened.

Restoring your water-damaged commercial property in Dutchess County

10/22/2018 (Permalink)

Water intrusion can spread quickly throughout your property.

Flooding and water damage events at Dutchess County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Western Dutchess County

SERVPRO of Western Dutchess County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water damage at your commercial property? Leave it to the experts, available 24/7. Contact our team at SERVPRO® of Western Dutchess County at 845-831-3600 and we’ll make it like it never even happened.

Storm Damage: What You Need to Know

9/19/2018 (Permalink)

Call 845-831-3600 for all your storm damage needs!

New York has seen its fair share of heavy rainfall in the past few months of summer 2018. Heavy rainfall and its accompanying floods are only some of the common types of damage from storms.

There are several major storm types:

  • Hurricanes
  • Tornadoes
  • Snow storms
  • Thunderstorms
  • Tropical storms

Under 100 miles to the Atlantic Ocean, Dutchess County is not unfamiliar with storms caused by severe tropical weather. Since Dutchess County is also so far north and close to the coast, it’s very likely that residents might experience each of these types of storms.

The fact remains that hurricanes can still cause damage far past the coast. New Yorkers remember just how widespread the damage from Hurricane Sandy was.

During a hurricane, most damage is caused by a combination of floods, storm surge, and wind.Storm surge: the most damage

As a hurricane approaches the shore, its powerful winds push extra water along with it. If the wind is powerful enough, it can push so much water shoreward that the water has nowhere to go but up and inland. This is storm surge: when the water level rises so far high above the predicted tide level and then surges inward toward land. The force of storm surge can be strong enough to destroy buildings and roads.

Floods: the most common

Floods tend to be incredibly common and seemingly inevitable in hurricanes. They are caused by heavy rainfall and by storm surge. A tropical storm can cause widespread heavy rain, as far out as 100 miles. This much surplus water cannot drain quickly enough or properly and thus causes flooding.

Wind: the speediest

Winds that come from hurricanes range from 74 mph to 155 mph. At this speed and force, winds can cause substantial damage. Not only can wind knock down trees, but it can also carry those trees as well as other debris and hurl them into buildings, vehicles, or anything else in its path.

The damage from storm surge, floods, and winds can be overwhelming to deal with. After a storm, call SERVPRO of Western Dutchess County to make it like it never even happened.

Mold: Basic Facts for Homeowners

9/13/2018 (Permalink)

Call SERVPRO of Western Dutchess County for your mold remediation needs! 845-831-3600

Almost every homeowner and renter has encountered the problem of mold. Unfortunately, it’s a widespread problem in many households. Because mold is common, you might think that a common solution is all you need. But that’s not the case. Often, a mold issue requires professional services to be dealt with effectively.

This blog has helpful information about mold so that you can decide if and when to call for a professional to help.

First, you should know that mold can be dangerous. Mold spores are airborne - so there may be more present than what you can actually see. You might be aware of this if you have a mold allergy, but mold can also cause other serious respiratory problems and can also irritate the skin.

Mold can grow in unexpected places - like walls. Most susceptible to mold growth is drywall. Untreated drywall that’s more porous is an easy place for mold to grow. Mold in the walls can cause significant upheaval. If the colony has grown more than 10 sq. feet, that section of the wall will probably have to be removed.

All that mold needs to grow is water and/or humidity. This means that your bathroom is the most likely breeding ground. Often mold can be found at the bottom of your shower liner or in between shower tiles. Other common spots for mold include damp basements, crawlspaces, and leaky attics.

If you have a recurring mold problem, call SERVPRO® of Western Dutchess County. SERVPRO® can make it like it never even happened.

Floods and Storm Damage: How to Prepare

9/13/2018 (Permalink)

Call 845-831-3600!

Did you know that climate change is increasing the chance of floods even in areas previously considered to be [low risk]?(https://www.economist.com/briefing/2017/08/31/the-likelihood-of-floods-is-changing-with-the-climate) As rainfall increases, so do floods. As heavy rain has continued to fall in New Jersey in recent months, it’s more important than ever to be prepared for flooding.

If at least two properties (or acres) are totally or partially submerged in water, then a flood has occurred.

But safety will always matter a lot more than a legal definition if a flood does occur.

To prepare for a flood and storm damage, you should be able to answer these questions:

  1. Do you know the risk of a flood?
  2. Are you prepared for a flood?
  3. Are you able to evacuate if needed?
Follow these guidelines to prepare for flood and storm damage.

Before a storm ever hits, you should know the chances of flooding. The best resources for this? The local government or FEMA office. The more informed you are, the better prepared you are. For the Western Dutchess County area, start here.

You could also buy a weather radio to stay informed about possible storms and flooding.

All households should have an emergency preparedness kit. Your car and office should also have an emergency kit. For floods, a smart tip is to store important documents in water proof casing. Flood waters can contaminate usual water sources (like the kitchen tap), so it becomes extra important to keep fresh, clean water in your emergency kit. If you aren’t sure how to prepare a kit, read this.

An emergency generator is equally important as an emergency preparedness kit. Severe storms have the ability to knock out the power grid for your area. An emergency generator will keep the lights on in the event of a storm. The size of your house and its power needs influence the kind of generator that you need.

An evacuation order might be issued. Evacuation orders are common under the threat of severe storms and flooding. It’s important that you know how to follow this order if it comes. To learn the official evacuation procedure, contact your local government. You can use this procedure as a jumping point for creating a family evacuation policy. The entire family should practice the evacuation plan until everyone has it memorized.

Remember, high flood waters can conceal damage and debris. Always use caution.

After a flood has receded and it’s time to clean up the damage, call SERVPRO® of Western Dutchess County.

HVAC Maintenance for Every Home | SERVPRO® of Western Dutchess County

8/2/2018 (Permalink)

Call 845-831-3600 for you HVAC Cleaning needs!

In extreme temperatures, there’s nothing like having a central heating and air system to keep your home comfortable – but there is, of course, a cost associated with operating them. Energy Star states that about half of a household’s energy bill comes from running the heating and cooling system. While that’s a significant sum for creature comforts, with a little bit of maintenance, you can make your investment extend much further.

Performing regular maintenance and upkeep is a great way to extend the longevity of your HVAC system and catch problems before they become serious and costly. These are the HVAC maintenance checks every homeowner should do:

  • Change filters. Maintaining maximum air quality and efficiency is much easier with a regular change of the filters. Change HVAC filters every 30 to 90 days depending on your manufacturer’s recommendation. Additionally, use the highest-rated filter for your HVAC model and ensure a secure fit when filters are installed.
  • Check drainage. As the air circulates through your HVAC system, the cooling coils are doing their job of removing water from the air and draining it away. Check drain pans and nearby surfaces for moisture accumulation to stop problems such as mold and water damage before they start.
  • Eliminate dust. Clearing dust and debris before it has a chance to invade your air flow system is as simple as keeping up with routine dusting and vacuuming and will do wonders for your HVAC cleanliness. Additionally, always use the highest efficiency filter for the vacuum, purchasing one with a HEPA certification if possible.

Tip: If you’re doing construction or renovations in the home, seal off supply and return registers in the house before dust has a chance to get into the ducts.

  • Schedule regular maintenance checkups and cleaning. The best way to ensure your HVAC system is healthy is by having a professional assessment. While there are quite a few things you can do on your own for maintenance, a professional cleaning can create a noticeable improvement in air quality and the efficiency of your unit.

If it’s time to have a professional look at your HVAC system, contact SERVPRO® of Western Dutchess County today!

Preventing Mold Growth After You’ve Experienced Water Damage | SERVPRO® of Western Dutchess County

7/24/2018 (Permalink)

Call 845-831-3600 with him on your mold remediation project!

The devastating effects of water damage are well known to any home or business owner that has been affected by it. Not only can it cause extensive damage, but it can also present unique health hazards and risks.

One of the most dangerous of these risks is mold growth. Many negative symptoms associated with mold exposure have been reported by the CDC, and the problem is made worse due to how quickly mold can grow.

If you’re concerned with preventing mold growth after your home has been affected by water damage, here are the steps you can take to help stop mold before it takes hold:

Before You Start

  • Wait for the go-ahead from officials that water has receded and you are safe to enter.
  • Take photos and videos of damage throughout for insurance claim purposes, making sure to include furniture and walls.

Tips for Drying

  • Open windows and doors to maximize airflow for as long as weather permits.
  • A heavy-duty, outdoor vacuum can be used before the professional cleanup crew arrives.
  • Make use of fans, dehumidifiers and heaters to speed up drying time.

Sorting Items Exposed to Water

  • Due to the non-porous nature of metal, plastic and glass, they can often be cleaned, disinfected and reused.
  • Discard any porous materials, such as wood, upholstery and paper of any kind, as they can trap mold spores.
  • It is important to note that drying carpet will not necessarily remove mold spores if they’ve already begun to grow.

A Professional Should Always Be Consulted

Mold is commonly associated with discolorations and foul odors, but can also lurk unnoticed long before it is seen, posing a serious danger to your household health. Carpets can often be salvaged after water damage, but at minimum, experts typically recommend replacing the carpet pad.

While a pad replacement is less costly than a full re-carpeting of the home, only a professional can determine if this is adequate enough in your situation.

If you’ve encountered water damage, SERVPRO® of Western Dutchess County can help with the restoration and remediation of any water and mold damages you need assistance with.

What You Can Do Safely Before Fire Restoration Help Arrives | SERVPRO® of Western Dutchess County

7/12/2018 (Permalink)

Call 845-831-3600 for help with our fire damage today!

Learning that you’ve been affected by a home fire is a devastating feeling. The good news is, much of the damage can be mitigated through restoration if you hire a professional.

Not only will a professional work with your homeowner’s insurance company on your behalf, but they will also be able to salvage more items in the cleanup. However, it’s natural to want to do what you can to get started as you’re waiting for help to arrive.

While some things should always be left to the professionals, there are a few things you can do while you wait. If you’d like to start on fire restoration ASAP, here are three things you can safely do:

Starting laundry right away is a great way to help the cleanup process, as most things will have to be washed several times. As long as your machines have not been affected, washing any clothing, bedding or other machine washable materials with an alkaline cleaner or vinegar solution is a great place to start. Leave delicate fabrics, upholstery and curtains to professional care.

If weather allows, reduce the smoky smell by opening windows and doors, and let them remain open as long as possible. While the restoration team will bring industrial-grade equipment to aid this process once they arrive, this is a small step you can take toward helping the process along.

Non-porous surfaces—such as tile and countertops—can benefit from a scrub with soap and water to cut through the outermost layer of grime. A mild dish soap or alkaline cleaner will get you started, but let the professionals handle the usage of anything more heavy-duty. Cleaning improperly can result in more severe and possibly permanent damage to your surfaces, so anything you’re unsure about should be left to the pros.

In the event of a house fire, SERVPRO® has a team of trained professionals that can help your life get back to normal, faster.

Why Carpet Cleaning Is a Smart Choice for Your Home | SERVPRO® of Western Dutchess County

6/28/2018 (Permalink)

Call 845-831-3600 to set up your carpet cleaning today!

If you’re like most homeowners, carpet cleaning is likely not on your list of regular chores. Many assume that vacuuming will suffice—unfortunately, simply running over the carpet doesn’t tackle the heavier debris lying below the surface.

It’s true that most carpet companies require regular cleaning to maintain the manufacturer’s warranty, but there are several other reasons why regular carpet cleaning is important. By improving indoor air quality, allowing for easier floor maintenance and banishing bugs and mites, carpet cleaning is a smart choice for any homeowners looking to have clean and well-maintained floors.

Still not convinced? Here are some ways that carpet cleaning can be beneficial:

Improve indoor air. Carpet routinely holds on to dirt, but more dangerous pollutants and bacteria might also be lurking within the fibers. Any time your family comes inside, they’re unknowingly bringing contaminants from the outside air in with them. Because vacuuming only handles surface-level debris, the other pollutants are free to degrade indoor air quality until they’re professionally removed.

Have easier floor maintenance. While vacuuming only handles the surface dirt, professional cleaning and regular vacuuming can make your life much easier! Regularly cleaned carpets are simpler to vacuum because the heavy-duty dirt and debris have already been removed, so they’ll stay cleaner, longer.

Extend your carpet’s life. In remodels, carpet is often ripped out because it looks “tired”—which is just another way to say that it’s been too dirty for too long. Every time dirty carpet is walked on, the debris becomes more embedded and serves as sandpaper against the fibers, leading to a shorter lifespan.

Remove mites and bugs. Like any soft material, mites and bugs are quite happy taking residence within carpet fibers. Thankfully, professional cleaning creates an inhospitable living environment for the critters, and staying on a regular schedule will prevent them from coming back.

Still unsure how carpet cleaning can benefit your home? Contact our team of professionals today at 845-831-3600!

Building Your Family’s Emergency Kit the Right Way | SERVPRO® of Western Dutchess County

6/28/2018 (Permalink)

Call 845-831-3600 if you'd like help building your emergency kit!

In 2017, over $306 billion in damage was declared that directly correlated to natural disasters. Emergency situations happen now more than ever, and being prepared is a sound investment in safety and peace of mind.

At SERVPRO®, we’re committed to educating the community about emergency preparedness. That’s why we’ve assembled tips on how to pack a natural disaster kit for the whole family, so you can have everything you need until help arrives:

Food and Water: When deciding how to pack food and water rations, it’s recommended to set aside a 72-hour supply per family member. Not sure what to include? Shelf-stable items like granola bars, trail mixes or nearly anything you might find in a store’s camping section are filling, require no preparation and don’t take up much space. If you have pets, the same 72-hour rule applies to their food and water as well.

Tip: Canned foods and dehydrated dinners are great, but typically require the use of a camping stove or water heater to prepare.

Stay Comfortable: Remember your emergency kit is for the worst-case scenario—meaning you might be dependent on it for anywhere from a few hours to a few days. Things like pillows, blankets and extra clothes might not seem important, but you wouldn’t want to go several days without them. Keep the living space sanitary by packing practical items like hand sanitizer and paper towels as well.

Tip: Pack cards, books and puzzles for the kids (and adults!) to pass the time with.

Odds and Ends: The odds and ends regularly get overlooked, but are often the handiest items. Remember the first-aid kit, as well as any prescription medication, copies of important documents, and cash or travelers’ checks. Additionally, survivalist tools such as flashlights, headlamps, a Swiss Army Knife and duct tape are useful for many situations, with the added benefit of taking up almost no space.

Tip: Forgetting something? Make note of everything your family uses in a three-day period—chances are, if they use it, you should pack it.

If you need help with disaster preparedness or recovery, SERVPRO can help. Contact our Western Dutchess County location today to get connected with our team of professionals.

Keep Mold From Becoming an Unwelcome Houseguest | SERVPRO® of Western Dutchess County

6/28/2018 (Permalink)

Call 845-831-3600 to help remediate your mold damage today!

In any home, moisture and dampness are problems that will eventually present themselves. Moisture from faucets, pipes or steam will encourage mold spores to move in, and once they’ve made themselves at home, they’re quite difficult to evict! Thankfully, you can prevent mold from becoming your new roommate through a bit of room-by-room prevention.

We understand mold remediation, so we’re familiar with the many surprising places it can take hold. No one wants a mold infestation, so we’re going through room by room to help you know how to keep the home clear.

###Laundry Room:

A typical laundry room isn’t the site of standing moisture, but pipes and laundry machines can mask mold growth easily. To stop the growth before it starts:

  • Check the pipes, joists and connectors for leaks.
  • Never allow clothes to sit in the washing machine after a cycle.
  • Let the washer and dryer air out after use.
  • Check the dryer vents for excessive lint—it can encourage mold to spawn.

###Bathroom:

There are a lot of water sources in the bathroom, so it’s not surprising that it’s one of mold’s ideal residences. Thankfully, preventing mold in the bathroom just takes a few tasks:

  • Annually seal tile grout to prevent moisture from getting between cracks.
  • Replace curtain liners and launder shower curtains.
  • Open a window or install a vent fan to clear out steam quickly.
  • Keep a squeegee handy to remove excess moisture after showers and baths.

###Basement:

When people think basements, mold comes to mind. While they’re notorious for moisture accumulation, basements also have the most hands-off mold prevention strategies. Here’s how to keep your underground mold-free:

  • Invest in an automatic dehumidifier, so moisture levels stay low to begin with.
  • Clear out any clutter mold could hide behind.
  • Insulate piping to guard against bursting and leaks.
  • Regularly inspect foundation and walls for excess water.

If you need help with mold prevention or remediation, our team of experts at SERVPRO® of Western Dutchess County will be happy to help!

Cleaning Your Walls to Achieve Perfect Paint | SERVPRO® of Western Dutchess County

6/28/2018 (Permalink)

Call 845-831-3600 for your general cleaning today!

If you’re freshening up your home or doing a remodel with a tight budget, a DIY paint project is a common way to extend your dollar further. Before you pop open that paint can, though, make sure you’re taking the proper steps to prepare your walls.

Painting over dirty walls isn’t one of the “DIY horror stories” you often hear about, so most homeowners don’t know the danger until it happens to them. Thankfully, having a paint job that lasts a lifetime is as simple as properly preparing your walls.

Even on a shoestring budget, investing in clean walls will save your remodeling budget in more ways than one. We’ve seen a lot of things go wrong, which is why SERVPRO® of Western Duchess County has put together a list of ways to make sure your paint project goes right.

###Paint Is Likely to Chip or Flake The paint industry has come a long way over the years, but no matter how high-tech your brand, there are some things it just won’t stick to. Painting over dust or dirt might be passable in the short term but will have long-term consequences for homeowners. At first, the paint will just appear uneven, but in time it will begin to flake, leading to the ruin of an entire wall. Fixing this mistake requires cleaning and paint—an expense not in many DIY budgets.

###Greasy Walls Interfere With Binding Dust and dirt is one thing, but painting over grease can be just as harmful to your project. Grease and residue can come in between the paint and the wall and prevent the binding process that makes paint long-lasting. While this is common in kitchens and mudrooms, if your home has central heat or air, this debris can be carried all throughout the house. The paint will dry unevenly, and once this happens, walls must be sanded, cleaned and re-painted to look even again.

###It Will Make it Harder Down the Road You might be itching to sell or ready to stay in the home forever, but eventually, it will be time for a switch in the color palette. Paint that isn’t flaking might look OK aesthetically, but if there’s residue trapped underneath, a professional will eventually have to sand and prime the walls. You might have to cover this cost, or you might have a buyer that requests a lower selling price—regardless, that’s money coming directly out of your budget.

Whether buying, selling or just sprucing up a bit, a professional wall cleaning service is an investment that will save you time and money in the long term. A properly prepared wall will leave you with beautiful paint that will last a lifetime…or until your décor tastes shift!

If you’re doing a remodel or just a change of style, SERVPRO® of Western Dutchess County can help your walls look like new.

How to Prepare for Spring Rains | SERVPRO® of Western Dutchess County

6/28/2018 (Permalink)

Call 845-831-3600 to help with your storm damage today!

April showers bring May flowers, but if you’re not careful, they can also bring water damage. The promise of spring is exciting, but don’t forget to take the steps to prepare your home—it only takes an afternoon and will ensure your home stays dry through the strongest of storms.

SERVPRO® knows what it takes to prepare your home for rain because we know what happens when you don’t. We never know what Mother Nature will throw our way, but we do know how to be prepared.

###Perform a Roof Inspection for Existing Damage

Naturally, your roof is one of the biggest defenses you have against a rainstorm, so it’s important to check it thoroughly. When homeowners take the time to climb up on the roof, they are often shocked to find they already have storm damage that was invisible from the ground.

Because we never know how severe spring showers will become, making repairs in advance is the best way to keep the problem from getting worse.

###Declutter Your Gutters

You probably clean your gutters every autumn, but spring is a good time to give them another pass. As debris builds up, water drains more and more slowly—meaning if a heavy shower falls, your home will be absorbing the excess.

Taking the time to clean out your gutters will keep water flowing away from your home instead of into your foundation.

###Check the Seal of Windows and Doors

Doors and windows are generally sturdy, but with age and weather comes eroding resiliency. The sealant surrounding windows and exterior doors can flake away over time, giving moisture a hiding spot and mold a home.

As water starts to seep in, exterior walls become soaked and unsupportive, which can cause a plethora of structural issues. Taking the time to re-seal these seams ensures rain will stay where it’s supposed to be—outside.

Spring is an exciting season, but only if your home is protected from the elements. Taking an afternoon for spring maintenance will give you peace of mind and keep your family dry through many storms to come.

If you need help knowing how to prepare your home or if you’ve suffered water damage, SERVPRO of Western Dutchess County has trained professionals ready to help!

Water Damage 24 Hour Emergency Service Available! | SERVPRO of Western Dutchess County

6/28/2018 (Permalink)

Call 845-831-3600 for help with your water damage!

SERVPRO of Western Dutchess County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 845-831-3600

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Western Dutchess County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Western Dutchess County

SERVPRO of Western Dutchess County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoring Commercial Property Water Damages | SERVPRO of Western Dutchess County

6/28/2018 (Permalink)

Call 845-831-3600 to help restore your commercial property today!

Flooding and water damage events at Dutchess County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Western Dutchess County

SERVPRO of Western Dutchess County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew 

The Types of Pollution Found After Water Damage | SERVPRO® of Western Dutchess County

6/25/2018 (Permalink)

Different Types of Polluted Water need different cleaning guidelines

When describing water damage, you’ve likely heard terms such as “black water” and “clear water” to describe the danger of the water left behind. While black water is undoubtedly more hazardous than clear water, there are actually three types of pollution found after water damage, and they can all cause their own form of harm to a home or office.

The time after water damage is a chaotic one, which is why we’ve taken the time to outline the three types of water contamination you might come across.

Levels of Pollution

Category 1: “Clear water” is the least contaminated level, as it refers to water originating from a clear source that is free from pollution. Water from leaky faucets, broken inbound pipes, direct rainwater or faulty water supply lines would fall into this category. It is not recommended, but category 1 water should not be considered dangerous if consumed.

Category 2: A step up from clear water is grey water, which is a bit more serious. This is wastewater generated from drain overflows, appliance damages and other types of typical household flooding. This water is either contaminated from the source or has come into contact with many surfaces, so category 2 water is considered dangerous to consume.

Category 3: Category 3 water—black water—is the most notorious, and the most dangerous of the categories. Rising flood waters, sewage overflows or water that has become a breeding ground for bacteria are all causes for concern and can cause illness or death if consumed.

Categories Will Change

Water damage only becomes more complicated after the initial floodwaters settle, because water that starts in one category can quickly advance to another. Water can develop higher pollution levels from coming into contact with surfaces or sitting stagnant and breeding bacteria and can become even more dangerous as time goes on.

Because this is impossible to determine solely based on appearance, it’s essential to get professional water restoration for peace of mind and a properly restored property.

If you’re dealing with water damage and you’re not sure what to do, SERVPRO® has a team of water restoration professionals that’s here to help!

3 Reasons to Not Make Soot Cleanup a DIY | SERVPRO® of Western Dutchess County

6/25/2018 (Permalink)

Call 845-831-3600 to help with your soot clean up today!

From revamping your patio to remodeling the kitchen, DIY home improvements are integral to many homeowners’ weekends. However, even the handiest of homeowners should know that not everything should be tackled on your own.

If your home has been subject to fire damage, it’s tempting to start the cleanup process right away—but because there are many nuances to soot removal, this hastiness can often hurt more than it helps. That’s why we’ve compiled three reasons soot cleanup should never be a DIY project:

1. There Are Different Types of Soot. Because every fire is different, soot can vary greatly in its composition. While some soot has a dry, powdery texture, others will be thick and liquid-like. Appearances can be deceiving, and many homeowners are surprised to find that they don’t know what type of soot they’re dealing with before they interact with it. Tackling soot without knowing what type is on your hands can lead to spreading it further, running the risk of causing more damage to the home.

2. Soot Contains Toxic Chemicals. Fires require things such as carbon dioxide, oxygen and nitrogen, but there are also chemicals released from every material that the flames came into contact with. Materials such as plastics, textiles and paint are extremely toxic once heated, and soot contains them all. Because of this, improper soot cleaning can cause these toxins to be re-released into the air and infiltrate the home with chemicals.

3. Soot Won’t Stay Put. Soot travels through the air, meaning it won’t remain contained to the fire’s original area. Soot travels into crevices, adheres to ceilings and can even infiltrate HVAC systems. Additionally, materials such as fabrics, upholstery and carpets can attract soot from other parts of the home. While it might be tempting to launder these items and scrub down the walls right away, improper cleaning can lead to ruining your belongings beyond repair.

If your home has been damaged by a fire, don’t risk causing further damage with DIY cleanup. SERVPRO® of Western Dutchess County has a team of fire restoration professionals that can get your life back to normal, faster.

3 Reasons to Not Make Soot Cleanup a DIY | SERVPRO® of Western Dutchess County

6/25/2018 (Permalink)

Call 845-831-3600 to have SERVPRO help you with your soot cleaning!

From revamping your patio to remodeling the kitchen, DIY home improvements are integral to many homeowners’ weekends. However, even the handiest of homeowners should know that not everything should be tackled on your own.

If your home has been subject to fire damage, it’s tempting to start the cleanup process right away—but because there are many nuances to soot removal, this hastiness can often hurt more than it helps. That’s why we’ve compiled three reasons soot cleanup should never be a DIY project:

1. There Are Different Types of Soot. Because every fire is different, soot can vary greatly in its composition. While some soot has a dry, powdery texture, others will be thick and liquid-like. Appearances can be deceiving, and many homeowners are surprised to find that they don’t know what type of soot they’re dealing with before they interact with it. Tackling soot without knowing what type is on your hands can lead to spreading it further, running the risk of causing more damage to the home.

2. Soot Contains Toxic Chemicals. Fires require things such as carbon dioxide, oxygen and nitrogen, but there are also chemicals released from every material that the flames came into contact with. Materials such as plastics, textiles and paint are extremely toxic once heated, and soot contains them all. Because of this, improper soot cleaning can cause these toxins to be re-released into the air and infiltrate the home with chemicals.

3. Soot Won’t Stay Put. Soot travels through the air, meaning it won’t remain contained to the fire’s original area. Soot travels into crevices, adheres to ceilings and can even infiltrate HVAC systems. Additionally, materials such as fabrics, upholstery and carpets can attract soot from other parts of the home. While it might be tempting to launder these items and scrub down the walls right away, improper cleaning can lead to ruining your belongings beyond repair.

If your home has been damaged by a fire, don’t risk causing further damage with DIY cleanup. SERVPRO® of Western Dutchess County has a team of fire restoration professionals that can get your life back to normal, faster.

Determining the Cleanliness of Your Ducts | SERVPRO® of Western Dutchess County

6/25/2018 (Permalink)

Call 845-831-3600 to have SERVPRO clean your HVAC Duct System!

The blame for pollutants is often pointed at outdoor air, but homeowners are often shocked to learn that indoor air quality can be far worse. By re-circulating air throughout the home, central heating and cooling systems allow the pollutants in the air to be spread throughout the home.

Not sure if your ducts are due for a cleaning? We’ve put together some tips on when one might be advised:

  • Allergies: Air moving through an HVAC system picks up all contaminants along the way, including allergens and pollen. If someone in your home has experienced unexplained allergy symptoms, ridding the ducts of allergens is an advised course of action.

  • Rodents: Unfortunately, homes are never fully sealed against rodents and pests that can bring disease and infestation into the home. If you’ve seen signs of animal nesting, an exterminator and a cleaning service should be called in right away.

  • Mold: Mold is the culprit behind many health issues, and because it spreads through the air, it can infest the ducts quickly. If you’ve seen mold growth anywhere in your home, a duct cleaning should immediately occur so the problem does not worsen.

  • Remodeling: Renovations cause a lot of dirt and debris in your home, and these contaminants can easily find their way into the ducts. The HVAC system will continually cycle this debris through your home, worsening the air quality and further dirtying the HVAC system.

  • High Energy Bill: The Department of Energy has found that 43 percent of a home’s electricity bill is from the heating and cooling system. If the system is weighed down with contaminants, the unit works harder to produce the same amount of air, using more energy than usual. If you’ve seen an uptick in your utility bills, a dirty HVAC system might be to blame.

  • Routine Contaminants: In addition to these scenarios, general household debris, pet dander and dust can all accumulate with time.

If your ducts have not been cleaned in a long time, SERVPRO® is happy to inspect your system to see if it’s past due.

Commercial Cleaning Services after Disaster!

5/11/2017 (Permalink)

Available 24/7 for your cleanup & restoration needs!

Did you know that SERVPRO of Kingston/New Paltz AND SERVPRO of Western Dutchess County offers cleanup & restoration services for commercial properties in Dutchess & Ulster County?

SERVPRO is here to help in any residential or commercial property! We have extensive experience at restoring commercial properties to preloss condition in a timely manner! We understand how crucial it is to be back up and running as soon as possible so we are available 24/7 at 845-255-4334 and 845-831-3600 to help cleanup and restore water, fire & mold damages!

Did you know we are Large Loss Response Team certified?

The SERVPRO Disaster Recovery Team can provide help whether it’s a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

Call 845-831-3600 for any questions or concerns!

Reconstruction Services Now Being Offered!

5/2/2017 (Permalink)

SERVPRO will take the nightmare of a damage and help to make it "Like it never even happened."

We are now a one-stop shop! 


SERVPRO of Western Dutchess County is now offering reconstruction services for all mitigation damages! No longer do you need to find someone else to perform your restoration portion of the water, mold or fire damage! After we come in and perform the cleanup services, we can smoothly transition into the reconstruction services to help restore your home or office back to preloss condition!


With our new Reconstruction division, lead by Michael Scardaci, we are excited to offer the following services during the reconstruction process: 



  • Structural repairs

  • Electrical

  • Plumbing

  • HVAC

  • Windows/Doors

  • Interior Design

  • Flooring Replacement (all types)

  • Ceilings

  • Roofing

  • Drywall

  • Siding

  • Exterior Finishes

  • Carpentry

  • Framing

  • Tile Work


Call today for more information 845-831-3600 or visit our Facebook Page for more pictures and posts! 

What is Black Mold? SERVPRO of Western Dutchess County can help!

4/17/2017 (Permalink)

If you see Mold in your Dutchess County home, give the trained professionals at SERVPRO a call at 845-831-3600. We'd be happy to help!

What is Black Mold?

You may have seen sensational news reports that warn about the dangers of “black mold” or “toxic mold”. These reports can be alarming and confusing so it’s beneficial to get the facts to better understand mold.

Stachybotrys chartarum is the type of mold often called black mold, and it does produce allergens and irritants. However, many types of mold can produce allergens and irritants. Treat any mold with caution – stay out of affected areas and don’t touch or disturb the mold.

Learn more about mold and what to do until help arrives by visiting Mold Damage Tips

How Do I Tell If It’s Black Mold?

Since many types of mold can cause reactions, you should contact us regardless of the color or type of mold. In many instances, multiple types of mold may exist in the same house or structure. If you suspect you have a mold problem, contact SERVPRO of Western Dutchess County immediately. 

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If You See Signs of Mold, Call Us Today for a free estimate – (845) 831-3600

Fire Damage Tips!

3/21/2017 (Permalink)

Let SERVPRO of Western Dutchess County help make your fire damage "Like it never even happened."

What to do until help arrives, after you've had a fire.


After any fire damage situation, your primary focus should be safety first:



  • Is it safe to stay in the house?

  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.

  • Only do activities that are safe for you to perform.

  • Wet materials can be VERY heavy. Be careful!


Have Smoke or Fire Damage? Call 845-831-3600


What To Do After A Fire



  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.

  • Keep hands clean so as not to further soil upholstery, walls and woodwork.

  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.

  • If electricity is off, empty freezer and refrigerator and prop doors open.

  • Clean and protect chrome with light coating of petroleum jelly or oil.

  • Wash houseplants on both sides of leaves.

  • Change HVAC filter.

  • Tape double layers of cheesecloth over air registers.


What NOT To Do After A Fire



  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.

  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.

  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.

  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.

  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.


We're available 24/7 to provide emergency fire services, board-up services & reconstruction services to help make your damage "Like it never even happened."

SERVPRO of Western Dutchess County Can Help With Your Storm Damage!

3/21/2017 (Permalink)

SERVPRO of Western Dutchess County can help make your storm damage "Like it never even happened."

When you are dealing with storm, flood, and water damage, immediate action is crucial. You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job. SERVPRO of Western Dutchess County can respond immediately to storm and flooding conditions.


Have Storm or Flood Damage?
Call Us Today (845) 831-3600


 


Why Choose SERVPRO of Western Dutchess County?





  • 24/7 Emergency Services

  • We're Faster to Any Size Disaster: When a storm hits your Dutchess County home or business, you need help immediately. Our quick response will help prevent secondary damage and help reduce restoration costs.







  • We're Highly Trained Storm Damage Specialists: As leaders in the storm and water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-storm condition.


 



  • We're a Trusted Leader in the Water Restoration Industry


 



  • We Have the Resources to Handle Storms and Disasters: In addition to our own resources, we can access equipment and personnel from over 1,700 Franchises across the state and country. We can even call upon strategically located Disaster Recovery Teams for catastrophic storms and major events.




 


  • Locally Owned Company with National Storm Resources: As a locally owned and operated business, SERVPRO of Western Dutchess County is strategically located to respond quickly to your water or flood damage event. When a major storm or flood event occurs, we can call upon our national network of 1,700 SERVPRO Franchises and special Disaster Recovery Teams if we need additional resources or personnel.


 


We are proud to serve our Hudson Valley communities! Call 845-831-3600 today for help!

Mold: What To Do Until Help Arrives

3/21/2017 (Permalink)

What is mold? What do I do if I find mold? SERVPRO of Western Dutchess County can help!

Understanding Mold

Some restoration companies advertise “mold removal” and may even guarantee to remove all mold. This is a fallacy because removing all mold from a house or business is impossible; microscopic mold spores exist almost everywhere, both indoors and outdoors. Here are the facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. SERVPRO of Western Dutchess County has the training, protective gear, and specialized equipment necessary to handle your mold problem.

Have a Mold Problem?
Call Us Today – (845) 831-3600

If you have a mold problem in your home or business, consider the following facts:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Western Dutchess County at 845-831-3600 for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

Mold Remediation Services

If you suspect that your home or business has a mold problem, SERVPRO of Western Dutchess County has the training, equipment, and expertise to handle the situation.

Mold Removal vs. Mold Remediation

3/21/2017 (Permalink)

Let trained experts at SERVPRO of Western Dutchess County take care of your mold remediation in your home or office!

What’s the Difference?

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy. We at SERVPRO understand mold and mold growth. SERVPRO of Western Dutchess County has the training and expertise to remediate the mold in your home or business.

Signs of Mold? Call Today – (845) 831-3600

 

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same.

  1. Emergency Contact - (845) 831-3600
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings

Locally Owned Company with National Resources

SERVPRO of Western Dutchess County is locally owned and operated—so we live and work here too and are proud to be part of this community. We are also part of a national network of over 1,700 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale disasters.

When winter weather strikes, SERVPRO strikes back!

3/13/2017 (Permalink)

Winter Weather Storm Damage

Did a winter storm cause water damage in your Dutchess County, NY home or business? Here's some winter weather tips!


This last storm for the Hudson Valley area predicted 16-24 inches of snow and severe cold temperatures. That can lead to water damage, roof damage, broken pipes & ice damming. SERVPRO of Western Dutchess County wants to make sure you are prepared for storms and know what to do in case you do have a damage! 


Tips for Preparing your Home for Winter Weather:



  • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes. 

  • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of the home. 

  • Consider shutting off outdoor faucets. Find the shutoff valve in the basement or crawl space and turn it to "off".

  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shutoff. 

  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage. 

  • Proper maintenance of your furnace can help reduce the risk of puffbacks. 


Tips for Preparing your Business for Winter Weather:



  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and/or snow, can cause branches to fall which would cause damage to the property and potentially cause personal injuries.

  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.

  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.  

  • Ask SERVPRO of Western Dutchess County about creating an Emergency Ready Profile for your business for any future or potential emergencies. 


If your Dutchess County home or business experiences water damage, broken pipes or ice damming, don't hesitate to contact SERVPRO of Western Dutchess County at 845-831-3600. We'll make it "Like it never even happened." 

How to Properly Use Your Fire Extinguisher

3/6/2017 (Permalink)

Fire extinguishers save lives!

Why you should consider a fire extinguisher for your Dutchess County home. 


Fire extinguishers can save your life! They can put out a fire before emergency personnel arrive or they can help you exit your home safely.


What type do you get?


All household fire extinguishers have 3 classifications: A, B or C. Some models have a combination of all three extinguishers in one. 



  • "A" is for ordinary combustibles like trash, wood and paper

  • "B" is for liquids & grease (more stove top fires)

  • "C" is for electrical equipment


According to the National Fire Protection Association, each floor of your home should have an extinguisher. 


How do you use a fire extinguisher?


To use the extinguisher properly, you want to use the PASS method:



  • Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.

  • Aim low. Point the extinguisher at the base of the fire instead of at the flames themselves. Standing at least 6 feet away from the fire is important! 

  • Squeeze the lever slowly and evenly while keeping the extinguisher upright. 

  • Sweep the nozzle from side-to-side until the extinguisher runs dry.


Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations so make sure you have the correct extinguisher for your home. 


Whenever you use an extinguisher, whether you ran it dry or used it briefly, it's important to replace it or refill it right away. This is also the rule for any gauge that goes down to the red zone over time. 


Even though you take precautions against fire damages, they can still sometimes occur. If you experience a fire damage in your home, don't hesitate to contact SERVPRO of Western Dutchess County at 845-831-3600 to help make this disaster "Like it never even happened." 

Ice Damming Tips for Dutchess County!

2/27/2017 (Permalink)

Explanation of how ice damming occurs in your home.

Water Coming into your home in Ulster County? It may be ice damming! SERVPRO can help!


What is ice damming?


What is an ice dam? Ice dams form when heated air melts roof snow   downward into water dammed behind still frozen ice. When the water that is trapped cannot flow or run through the gutter system in can back flow under the roofs shingles and into your home's interior areas


 


When will ice dams occur?



  • The right weather conditions for ice damming is usually when outside air temperatures are in the low 20s (F) for several days with several inches of snow on the roof.

  • If you have poor attic insulation, your chances of ice damming drastically increases.


 


How do I prevent ice dams?



  • Keep the attic air temperature below freezing when the outside air temperature is in the low 20s. This can reduce the occurrence of ice dams.

  • Lay more insulation down on the attic floor to prevent the warm household air to penetrate  into the attic. 

  • Provide good attic ventilation to replace warm air in the attic with cold outside air.

  • Keep the bottom four feet of the roof clear of snow. Be careful not to damage the shingles


 


What NOT to do!



  • DO NOT attempt to “chip away” the ice of an ice dam. It will likely lead to shingle damage

  • DO NOT install mechanical equipment or water heaters in attics, especially in cold climates.

  • DO NOT use salt or calcium chloride to melt snow on a roof. These chemicals are very corrosive and cam shorten the life of metal gutters, downspouts and flashings. Runoff that contains high concentrations of these chemicals can damage nearby grass and plants.


Call SERVPRO of Kingston/New Paltz today if you have any questions or concerns about ice damming! We are available 24/7 at 845-831-3600! 

Ice Damming Tips for Dutchess County!

2/27/2017 (Permalink)

Explanation of how ice damming occurs in your home.

Water Coming into your home in Dutchess County? It may be ice damming! SERVPRO can help!

What is ice damming?

What is an ice dam? Ice dams form when heated air melts roof snow   downward into water dammed behind still frozen ice. When the water that is trapped cannot flow or run through the gutter system in can back flow under the roofs shingles and into your home's interior areas

 

When will ice dams occur?

  • The right weather conditions for ice damming is usally when outside air temperatures are in the low 20s (F) for several days with several inches of snow on the roof.
  • If you have poor attic insulation, your chances of ice damming drastically increases.

 

How do I prevent ice dams?

  • Keep the attic air temperature below freezing when the outside air temperature is in the low 20s. This can reduce the occurance of ice dams.
  • Lay more insulation down on the attic floor to prevent the warm household air to penetrate  into the attic. 
  • Provide good attic ventilation to replace warm air in the attic with cold outside air.
  • Keep the bottom four feet of the roof clear of snow. Be careful not to damage the shingles

 

What NOT to do!

  • DO NOT attempt to “chip away” the ice of an ice dam. It will likely lead to shingle damage
  • DO NOT install mechanical equipment or water heaters in attics, especially in cold climates.
  • DO NOT use salt or calcium chloride to melt snow on a roof. These chemicals are very corrosive and cam shorten the life of metal gutters, downspouts and flashings. Runoff that contains high concentrations of these chemicals can damage nearby grass and plants.

Call our SERVPRO of Western Dutchess County office today if you have any questions or concerns about ice damming! We are available 24/7 at 845-831-3600! 

Emergency Preparedness for your Dutchess County building

2/27/2017 (Permalink)

SERVPRO Emergency Ready Profile app is available for all smart phones.

Are you ready in case of an emergency? Let SERVPRO of Western Dutchess County help you! 

SERVPRO of Western Dutchess County is offering you an Emergency Ready Profile (ERP) for free! We know how important it is to be ready for whatever happens! That's why we are working with local businesses to develop an easy tool, that is available as an app on your phone, with all vital building information! 

What is it?

A 24/48 hour snapshot of everything you may need to know in case of an emergency. It includes:

  • Photos of utility shutoff locations (i.e. water, gas, alarms, etc.)
  • Emergency Personnel Contact Information
  • Emergency Protocols
  • Floor Plans (...don’t have one? We’ll create one for you!)
  • AVAILABLE IN HARDCOPY AND MOBILE APP FORM!

Why do it?

  • It’s FREE! We do all the work for you!
  • Concise document that has all vital information in one spot
  • Easy to understand and read for all personnel
  • Access Available 24/7
  • Password secured document

 

We have completed over 500 ERPs for other local businesses in the Hudson Valley area. Let us help you be prepared! You never know when disaster may strike! 

Contact Kelly Gamma at 845-831-3600 at the SERVPRO of Western Dutchess County office for your free demo! 

 

Summer BBQ Fire Safety Tips for Dutchess & Ulster County Residents

6/14/2016 (Permalink)

SERVPRO of Western Dutchess County & Kingston/New Paltz wants you to enjoy your summer safely!

'Tis the grilling and fire pit season! Keeping the stove off and lighting that grill or smoker is a summer dream. While we all look forward to that warm weather, it is very important to keep these fire safety tips in mind!

Grilling:

  • Keep a 3 foot clearance on all sides of the grill (that means keep kids and pets clear too!)
  • Do not use the grill near the house, siding, railings, or any overhangs
  • Do not use under trees or shrubbery.
  • Periodically clean the grill and its grease traps to prevent grease fires.
  • If using coals, please make sure they are completely cool before disposing of in a metal container.
  • Fire pits:

  • Before starting the fire, make sure the lid can fit and cover the inside fire in case of emergency
  • Keep the fire pit well away from flammable materials and fluids
  • Do not burn trash, leaves, paper or cardboard that could spark or send hot particles through the air.
  • Other safety reminders:

  • Do not leave grills or fire pits unattended
  • Always keep a fire extinguisher on hand
  • Always stay safe with any summer activities. Enjoy the season! 

    Dutchess County Fire & Soot Cleanup

    6/14/2016 (Permalink)

    Fire Damage can cause serious damage in your home. What type of soot do you have?

    Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  


    Smoke and soot facts:



    • Hot smoke migrates to cooler areas and upper levels of a structure.

    • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

    • The type of smoke may greatly affect the restoration process.


    Different Types of Smoke


    There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Western Dutchess County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:


    Wet Smoke – Plastic and Rubber



    • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.


    Dry Smoke – Paper and Wood



    • Fast burning, high temperatures, heat rises therefore smoke rises.


    Protein Fire Residue – Produced by evaporation of material rather than from a fire



    • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 


    Our Fire Damage Restoration Services


    Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.


    Have Questions about Fire, Smoke, or Soot Damage?
    Call Us Today – 845-831-3600

    When Storms or Floods hit Ulster County, SERVPRO is ready!

    6/14/2016 (Permalink)

    Our highly trained crews are ready to respond 24/7 to storm or flood damage in Dutchess & Ulster County.

    SERVPRO of Kingston/New Paltz specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.


    Faster Response


    Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.


    Resources to Handle Floods and Storms


    When storms hit Ulster County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.


    Have Storm or Flood Damage? Call Us Today 845-255-4334

    Dutchess & Ulster County Residents: Follow These Mold Safety Tips If You Suspect Mold

    6/14/2016 (Permalink)

    Be careful! Without proper training, you could be spreading mold throughout your home.

    If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

    What to Do:

    • Stay out of affected areas.
    • Turn off the HVAC system and fans.
    • Contact SERVPRO of Western Dutchess County & SERVPRO of Kingston/New Paltz for mold remediation services.

    What Not to Do:

    • Don’t touch or disturb the mold.
    • Don’t blow air across any surfaces with visible or suspected mold growth.
    • Don’t attempt to dry the area yourself.
    • Don’t spray bleach or other disinfectants on the mold.

    About Our Mold Remediation Services

    SERVPRO of Western Dutchess County & SERVPRO of Kingston/New Paltz specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

    If You See Signs of Mold, Call Us Today – 845-831-3600 or 845-255-4334

    Flooding, Water & Storms: Hurricane Season is Upon Us Hudson Valley

    6/14/2016 (Permalink)

    Hurricane Season could affect Dutchess & Ulster County.

    June 1st marks the official start of the hurricane season. After experiencing Hurricane Irene and Super Storm Sandy in the Hudson Valley, the importance of Hurricane Preparedness is at an all time high. Here at SERVPRO of Western Dutchess County & SERVPRO of Kingston/New Paltz, we want to make sure that you and your customers are prepared in case another hurricane sweeps through our area. Here are some tips for you to follow to help prepare for the unexpected!


    WATCH” is issued when there is a threat of hurricane conditions within 24-36 hours.
    WARNING” is issued when hurricane conditions are expected in 24 hours or less.

    Hurricane Preparedness Tips:
    Have an emergency supply pack assembled and on-hand. Some items to include:
       o   Bottled Water
       o   Blankets, pillows & sleeping bags
       o   Flashlights
       o   Extra Batteries
       o   Portable, battery operated radio
       o   First Aid Kit
       o   Non-perishable food items for family members, as well as pets
       o   Non-electric can opener
       o   Prescription Medication
       o   Cash and credit cards
       o   Sturdy shoes such as sneakers and work boots


    1. Protect your windows by boarding them up before the hurricane strikes.
    2.Trim back branches from trees to avoid falling debris.
    3. Check into your home and auto insurance to see exactly what is and is not covered.
    4. Set up an emergency communication plan with family members and friends in case of an emergency.


    Develop an Emergency READY Profile for FREE through SERVPRO and have all the critical emergency information at your fingertips before disaster strikes! FREE SERVICE. FREE APP. LIFE SAVING TOOL.

    And in the event of any damage caused by storms, call us to help make your disaster “Like It Never Even Happened™”
    845-831-3600 or 845-255-4334

    SERVPRO Helping To Keep Dutchess & Ulster County Prepared for ANY Emergency

    6/14/2016 (Permalink)

    An ERP is a 24-48 hours snapshot of all the building and contact information you may need in the event of an emergency.

    What is an Emergency Response Plan (ERP)?

    A 24/48 hour snapshot of everything you may need to know in case of an emergency. It includes:

    · Photos of utility shutoff locations (i.e. water, gas, alarms, etc.)

    · Emergency Personnel Contact Information

    · Emergency Protocols

    · Floor Plans (...don’t have one? We’ll create one for you!)

    · AVAILABLE IN FLIPCHART AND MOBILE APP FORM!

    Why get an Emergency Response Plan (ERP)?

    · It’s FREE! We do all the work for you!

    · Concise document that has all vital information in one spot

    · Easy to understand and read for all personnel

    · Access Available 24/7

    · Password secured document

    Call SERVPRO of Western Dutchess County and SERVPRO of Kingston/New Paltz today at 845-831-3600 or email us at kelly@SERVPROwdc.com to get started on your ERP!

    We’re here to help make you future damage “Like it never even happened”.

    Commercial Cleaning For Your Business: Keeping it Local with SERVPRO

    6/14/2016 (Permalink)

    Photo depicts a test cleaning of a before and after ceiling of the facility.

    This commercial building was required to complete an inspection and needed a general cleaning done in their facility. SERVPRO of Western Dutchess County & SERVPRO of Kingston/New Paltz came in and did a test cleaning of the facility to show the client the end results. The customer was extremely satisfied & overjoyed with the results.

    No job is too big or too small for SERVPRO to handle. We can handle duct cleaning, carpet cleaning, terminal kitchen cleanings and post construction cleaning!

    SERVPRO of Western Dutchess County & SERVPRO of Kingston/New Paltz is here to make your cleaning & damage “Like it never even happened”.

    Call us today for a FREE estimate! You can reach us at 845-831-3600 or 845-255-4334. We are available 24/7 to assist you! 

    Dutchess & Ulster County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

    6/13/2016 (Permalink)

    Basements can easily flood from heavy rains in any Dutchess & Ulster County home.

    A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Ulster & Dutchess County basement could flood, including: 

    • A blocked or failed sewer lateral pipe
    • Heavy rain causes surface water to pool around your home
    • Storm sewer backup
    • Sanitary sewer backup
    • Foundation drainage failure
    • Water supply-line break or hot-water tank failure
    • And many more

    Have Questions about Basement Flooding?

    Call Today - 845-831-3600

    If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

    The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Kingston/New Paltz & SERVPRO of Western Dutchess County and let our trained, professional crews handle the situation safely and correctly. We have earned the tust of hundreds of homeowners, business owners, and property professionals.

    We are Flooded Basement Specialists:

    • We are Available 24 hours/7 days per week
    • We’re a Preferred Vendor to many National Insurance Companies
    • We Bill The Insurance Directly – One Less Thing For You To Worry About
    • Our Technicians are Highly-Trained  in Water Restoration Techniques
    • We use s500 IICRC Restoration Standards
    • Advanced Inspection and Extraction Equipment

    Basement Flooded? Call Us Today – We’re Ready To Help 

    845-255-4334  or   845-831-3600

    Faster to your Dutchess & Ulster County Water Damage Event

    6/13/2016 (Permalink)

    SERVPRO of Western Dutchess County & SERVPRO of Kingston/New Paltz provides 24 hour fire & water damage service in Dutchess & Ulster County.

    Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Western Dutchess County & SERVPRO of Kingston/New Paltz provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

    Faster To Any Size Disaster

    Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Western Dutchess County & SERVPRO of Kingston/Ulster arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

    Need Emergency Service? Call Us 24/7 – 845-831-3600 or at 845-255-4334

    Water Damage Timeline

    Within Minutes

    • Water quickly spreads throughout your property, saturating everything in its path.
    • Water is absorbed into walls, floors, upholstery, and belongings.
    • Furniture finishes may bleed, causing permanent staining on carpets.
    • Photographs, books, and other paper goods start to swell and warp.

    Hours 1 - 24:

    • Drywall begins to swell and break down.
    • Metal surfaces begin to tarnish.
    • Furniture begins to swell and crack.
    • Dyes and inks from cloth and paper goods spread and stain.
    • A musty odor appears.

    48 Hours to 1 Week:

    • Mold and mildew may grow and spread.
    • Doors, windows, and studs swell and warp.
    • Metal begins to rust and corrode.
    • Furniture warps and shows signs of mold.
    • Paint begins to blister.
    • Wood flooring swells and warps.
    • Serious biohazard contamination is possible.

    More Than 1 Week:

    • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
    • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

    About SERVPRO of Western Dutchess County & SERVPRO of Kingston/New Paltz

    SERVPRO of Western Dutchess County & SERVPRO of Kingston/New Paltz specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Dutchess County 24 Hour Emergency Water Damage Service

    6/13/2016 (Permalink)

    SERVPRO of Western Dutchess County provides 24 hour fire and water damage restoration service in Dutchess County.

    SERVPRO of Western Dutchess County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

    We Answer the Phone Ready to Help
    Call Today - 845-831-3600

    We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Western Dutchess County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

    What to Expect

    When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

    Our SERVPRO Representative will ask several questions:

    • Your name and contact information
    • Your insurance information (if applicable)
    • The street address of the water-damaged home or business
    • When did the flooding or water damage occur?
    • What caused the water damage (if known)?
    • Is there electricity available (on-site)?

    About SERVPRO of Western Dutchess County

    SERVPRO of Western Dutchess County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Restoring Your Dutchess County Commercial Property After A Water Damage Event

    6/13/2016 (Permalink)

    Commercial Water Damage Events Present Unique Challenges

    Flooding and water damage events at Dutchess County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

    Restoring Commercial Properties Presents Unique Challenges

    Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

    About SERVPRO of Western Dutchess County

    SERVPRO of Western Dutchess County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Meet Our Crew 

    Does your Dutchess County Home have a mold problem?

    4/12/2016 (Permalink)

    Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

    • Mold is present almost everywhere, indoors and outdoors.
    • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
    • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
    • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
    • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
    • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

    If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

    If You See Signs of Mold, Call Us Today – 845-831-3600

    Tips to Prevent Home Fires

    1/28/2016 (Permalink)

    Use these tips to help prevent house fires

    According to U.S. News, “Each year, roughly 3,400 people are killed in home fires or by burn injuries, making them the third-most-common cause of accidental deaths at home”. They have provided five tips that can help to prevent home fires.

    Fire Threat: Cooking

    · Stand by your pan! Don’t walk away while the stove or cooktop is on. This can lead to a fire very quickly.

    Fire Threat: Heating

    · A space heater needs 3 feet of clear space all around it in all directions, keeping it away from draperies, furniture, bedspreads, people, and pets .

    · Chimneys should be inspected and cleaned before each heating season begins.

    Fire Threat: Smoking

    · Take it outside. There are usually less combustible items outside than there are inside.

    Fire Threat: Electrical

    · Check all of your electrical cords to ensure that they are in good shape, and  replace any that are worn out. In addition, make sure you are not overloading circuits and that one receptacle has one plug.

    Fire Threat: Candles

    · Consider going to battery-operated candles. They are fake but they are so much safer! It’s easy to forget to put out a candle when leaving a room.

    Reference: Mullins (U.S. News) Top 5 Tips to Prevent House Fires. http://money.usnews.com/money/personal-finance/real-estate/articles/2008/09/25/top-5-simple-ways-to-prevent-home-fires?page=2

    Duct Cleaning

    1/12/2016 (Permalink)

    HVAC filter AFTER a duct cleaning was performed.

    This is a photo of a filter after a duct cleaning was conducted in a commercial building. By completing the duct cleaning, the air quality has improved in the building for all employees. According to NADCA, "Heating, ventilation, and air conditioning (HVAC) systems have been shown to act as a collection source for a variety of contaminants that have the potential to affect health, such as mold, fungi, bacteria, and very small particles of dust. The removal of such contaminants from the HVAC system and home should be considered as one component in an overall plan to improve indoor air quality."

    Call us today at 845-831-3600 for a free estimate! 

    Equipment Spotlight: Desiccant Dehumidifier

    1/6/2016 (Permalink)

    Desiccant Dehumidifier being used on a Large Loss Project.

    A desiccant dehumidifier has a moisture absorbing wheel inside the unit. The wheel is made of silica gel – which is the desiccant (drying) element. Air enters the unit through an opening and travels through the silica gel impregnated wheel. When the air reaches the other side of the wheel it is dry and pushed out of the unit by a high static blower.

    Tips for Preventing Broken Pipes

    1/1/2016 (Permalink)

    Broken pipes can lead to major water damage in your home or office.

    It's getting very cold out there and winter is upon us! Don't be caught with broken pipes and water throughout your home! Here are some tips from the Insurance Information Network of California(2013) to prevent this from occurring:


    1. Disconnect all garden hoses and other outside hose connections. If possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets. 

    2. Insulate all exposed pipes located in your basement, under your home, on outside walls or in attics. For pipes with northern exposures, use heat tape according to the manufacturer's instructions. (Improper usage may cause a fire) 

    3. Set the thermostat to at least 55 degrees even when your home is vacant or unoccupied during the winter. If you plan to be away during cold-weather months, have someone regularly check your home to make sure it's staying warm enough to prevent freezing. 

    4. Winterize sprinkler systems according to the manufacturer's recommendations. Blowing out excess water with a compressor may be the best way to prevent frozen and broken pipes. If you have a swamp cooler, winterize it by disconnecting the water source and clearing the line. 

    5. Very important tip is knowing how to shut off the water supply if a pipe bursts. Quick action can minimize damage significantly!

    SERVPRO® has Water Shutoff Tags that we can supply people to help prepare them in case of a broken pipe!

    Contact us today at  845-831-3600 if you’d like a complimentary tag!

    Preparing for Hurricane Season!

    5/28/2014 (Permalink)

    June 1st marks the official start of hurricane season.

    Here are some tips for you to follow to help prepare for the unexpected!

    Hurricane Tips:

    1. A “watch” is issued when there is a threat of hurricane conditions within 24-36 hours. A “warning” is issued when hurricane conditions are expected in 24 hours or less.

    2. Have an emergency supply pack assembled and on-hand. Some items to include:

    • Bottled Water

    • Blankets, pillows & sleeping bags

    • Flashlights

    • Extra Batteries

    • Portable, battery operated radio

    • First Aid Kit

    • Non-perishable food items for family members, as well as pets

    • Non-electric can opener

    • Prescription Medication

    • Cash and credit cards

    • Sturdy shoes such as sneakers and work boots

    3. Protect your windows by boarding them up before the hurricane strikes.

    4. Trim back branches from trees to avoid falling debris.

    5. Check into your home and auto insurance to see exactly what is and is not covered.

    6. Set up an emergency communication plan with family members and friends in case of an emergency.

    Go Green!

    5/5/2014 (Permalink)

    Did you know SERVPRO® offers “GREEN” alternatives for some of our products? SERVPRO® is a proud member of the EPA’s Design for Environment initiative (EPA/DFE).The EPA/DFE has established a set criteria for formulating environmentally friendly cleaning products. The initiative is designed to allow chemical formulators (such as our very own in-house chemists) a resource to formulate environmentally friendly cleaning products using environmentally friendly raw materials.

    Some of the "Green" products SERVPRO® offers are:

    Benefect® Botanical Disinfectant

    SERVPRO® All Surface Green Clean

    SERVPRO® Carpet & Upholstery Green Clean

    SERVPRO® Window Green Clean

    Contact us for more product information!

    Flooding Tips

    4/11/2014 (Permalink)

    You know what they say...April Showers, Bring May Flowers. Well it is time of year...rain and more rain! And with all this rain...the potential for flooding increases! In the event of water damaged caused by flooding our team is well equipped and well trained to make it "Like it Never Even Happened". Here are a few tips to help get the situation under control until we get there:

    1. Remove as much excess water as possible by mopping and blotting.

    2.Remove and prop up wet upholstery cushions to help even out the drying process.

    3. Try and wipe up the excess water from any wood furniture after removing all tabletop items

    4. Do not leaves books, newspapers, magazines or other colored items on any flooring to avoid possible staining. 

    Its that Time of year! Spring Cleaning time!

    3/25/2014 (Permalink)

    Everyone can use a little spring-cleaning in their life. Out with the old, in with the new is what they say. It’s an old tradition to help us start the spring and summer seasons clean and fresh! If you need a little help with your spring-cleaning, don’t worry. Give us a call and we will help make your home or business like new in no time! 

    What is an Ice Dam?

    2/25/2014 (Permalink)

    Ice dams form when heated air melts roof snow downward into water dammed behind still frozen ice. When the water that is trapped cannot flow or run through the gutter system in can backflow under the roofs shingles and into your home's inteior areas. 

    Helpful Preventative Tips: Pipe Breaks

    1/14/2014 (Permalink)

    Pipe Breaks are one of the most common water damages that we receive from December to March at SERVPRO. When water freezes it expands. Therefore, if water freezes in a pipe, the pipe can expand enough to the point that it bursts. However, it’s not necessarily the frozen water that caused the direct burst. It is the water pressure between the ice and the closed faucet. That pressure is enough to break a pipe and cause a  water damage in your home or office.

    Helpful Preventative Tips:

    · Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.

    · Keep a slow trickle of water flowing through faucets, especially if the pipes run through unheated or  uninsulated areas of your home and business.

    · Keep your home at a temperature no lower than 55°F (12°C).

    · When going away, ask a friend or neighbor to check your house daily to make sure it’s warm enough to prevent freezing.

    · Seal leaks that allow cold air inside where pipes are located. Use caulk or insulation to keep the heat in.

    · Insulate pipes in crawl spaces and the attic. These exposed pipes are most susceptible to freezing.

    Happy Holidays!

    12/12/2013 (Permalink)

    The holidays are here! Many communities have local toy drives to help out this holiday season. Any little bit can help to make someone’s holiday a little more special! 

    Donate to those in need for Thanksgiving!

    11/18/2013 (Permalink)

    Thanksgiving Dinner!

    Tis the season! Donate items to your local food pantry to help make someones Thanksgiving special! Some ideas for what to donate (all non-perishable): mashed potatoes, gravy, stuffing, cranberry sauce and canned vegetables.

    Tip of the Week!

    11/6/2013 (Permalink)

    Broken Pipes

    It's getting very cold out there and winter is upon us! Don't be caught with broken pipes and water throughout your home! Here are some tips from the Insurance Information Network of California (2013) to prevent this from occurring:



    1. Disconnect all garden hoses and other outside hose connections. If possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets. 

    2. Insulate all exposed pipes located in your basement, under your home, on outside walls or in attics. For pipes with northern exposures, use heat tape according to the manufacturer's instructions. (Improper usage may cause a fire.) 

    3. Set the thermostat to at least 55 degrees even when your home is vacant or unoccupied during the winter. If you plan to be away during cold-weather months, have someone regularly check your home to make sure it's staying warm enough to prevent freezing. 

    4. Winterize sprinkler systems according to the manufacturer's recommendations. Blowing out excess water with a compressor may be the best way to prevent frozen and broken pipes. If you have a swamp cooler, winterize it by disconnecting the water source and clearing the line. 

    5. Very important tip is knowing how to shut off the water supply if a pipe bursts. Quick action can minimize damage significantly!

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