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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Why SERVPRO of Western Dutchess County is Your Best Choice for Damage Restoration in Wappingers Falls

8/3/2022 (Permalink)

2 SERVPRO technicians unloading green SERVPRO equipment from a green SERVPRO van. SERVPRO of Western Dutchess is the top choice for restoration services in the Hudson Valley!

When you’re dealing with fire, water, storm, sewage or mold damage to your home or office in Wappingers Falls, figuring out what your next steps should be is overwhelming. Even with the rate of natural disasters continuing to rise, it still might feel like these damages can never happen to you. 

The good news is that SERVPRO of Western Dutchess County has over 30 years of damage restoration experience locally here in the Hudson Valley and our seasoned pros know exactly what to do to get you back to normal effectively and efficiently.

Our approach to restoration is precise and meticulous, and you can expect a quick response by trained professionals utilizing state-of-the-art equipment every time you call. Our damage remediation specialists are ready and available for emergencies 24 hours a day, 7 days a week.

Why you should choose SERVPRO of Western Dutchess County for all your restoration needs? 

A Quick Damage Response Time- When it comes to any type of damage to a residential or commercial building, quick response time is crucial. Fire, water, sewage and storm damages are all best treated early to prevent the damage from becoming worse or causing secondary problems, which is why we prioritize our response time to get to you. When you call our 24-hour emergency line, we will answer immediately with a live representative and get your restoration process set in motion quickly. We live, work and raise our families locally here in the Hudson Valley, so you’re not stuck waiting to hear from or see one of our experts. We’ll be there when you need us.

Technicians That are Leaders in Restoration- Our damage technicians are responsible for helping you reclaim your home, which is why we invest heavily in their ongoing training and ensure they are leaders in their field. The Institute of Inspection Cleaning and Restoration Certification (IICRC) provides the industry standards for what restoration technicians should know, which our team studies heavily in addition to the significant SERVPRO® training they receive. 

State-of-the-Art Restoration Equipment- When it comes to restoration for your home or business, you want the assurance that you are getting access to the best equipment and products available, which we always provide. Whether we are dealing with water extraction, odor removal, dry-cleaning furniture, or mold remediation, we have the latest and best equipment and do the job correctly the first time. The IICRC provides guidelines for equipment types, which we are sure to heed in order to ensure that our technology fleet is fully up to date.

If you’re ever having to deal with fire, water, sewage, storm or damage of any kind in your home or business, SERVPRO of Western Dutchess County is here to help!  We are here 24/7 to get the restoration process set in motion for you and help make it "Like it never even happened."

Your Beacon Business is in Good Hands with SERVPRO of Western Dutchess County

8/1/2022 (Permalink)

Large amounts of SERVPRO green equipment lined up at a commercial job Save yourself the hassle of finding a reliable, trustworthy and experienced company to handle property damage at your business, call SERVPRO.

Sometimes life throws curveballs your way and you’re dealing with flooding, sewage or fire and smoke damage at the Beacon business you’ve worked so hard at building. No matter the cause, whether a heavy storm or an act of nature, chances are you might need to make a quick decision on who can help you get your home back to normal.

When you’re choosing a restoration partner to get your business back up and running, there are a few important questions that you should most definitely ask.

Is It a Legit Company?

Important to remember: Not everyone who shows up after a disaster is there with your best interest in mind. Often times, there are scammers who do nothing other than flee with your money. It’s unfortunate and happens every time there’s damage reported. Companies will show up promising everything but never having the experience or the credibility to handle everything you, your staff and your company needs to get back to normal.

With SERVPRO of Western Dutchess County as your restoration company, you can rest assured that we are no newcomers to this situation. We have been locally owned and operated in this industry for over 30 years, and have worked hard to earn a reputation that shows how we put our customers first.

We are also trusted by national brands like the PGA Tour. The PGA Tour accepts nothing less than high-quality service to maintain their facilities and tour stops. We have national account status with State Farm Insurance and many other insurance companies, no matter who the carrier is.

Additionally, our company is Large-Loss Certified, meaning we have the staff, resources and equipment to handle any size disaster. Whether you have 500 or 500,000 sq. feet, rest assured, we’ve got you covered and are here to help with an emergency response.

Can They Be Reached?

When disaster strikes your business, time is not on your side. You need to be assured that you have someone that you can contact at any given day or time.

That’s why we are available 24 hours a day, seven days a week. We have a live staff ready to help no matter the time of day or holiday. We work hard so that you don’t have to and know that you need people that you can depend on.

Who Else Can Help?

SERVPRO of Western Dutchess County is locally owned and operated, which means we see our community members as family. We all live, work and raise our families right here in the Hudson Valley and we are ready to act the second disaster strikes.

But, unfortunately, there are times in which there is a surge of neighbors needing our help, and in that case, you can be confident that with a nationwide network of SERVPRO franchises to back us, we will still have you well taken care of.

When you call SERVPRO, you can rest easy knowing your business has the trusted leader in the restoration industry on the other end of the line. When disaster hits home, contact us to get our local experts and nationwide network on your side.

Fire Safety Checklist for Your New Home in Beacon!

7/14/2022 (Permalink)

A newly built 2-story home with flames and smoke coming out the front Make sure to check key areas of your new home for fire safety and prevention!

Moving into a new house or an apartment in the Hudson Valley, there are many things to think about throughout the process. While a home inspection can give you important knowledge regarding general maintenance and structural soundness, once the place officially becomes yours, it is important to do your own inspection to evaluate the fire safety of the home. Many new homeowners in the Hudson Valley have lived in apartment or condo style homes before, so there could be some elements in your new place that you might not have considered previously.

Depending on the history of the property, you may need to make improvements before moving in so you can be certain that you will be fire-safe from the moment you unlock your new front door. Here are some key things to check for:

Doing a Fire Safety Inspection for Your New Home

Check the Smoke Detectors

The first thing you will want to check is the smoke detectors in the home, as over half of deaths. You will not only want to use the smoke detectors’ “test” feature to make sure they are functional, but you will also want to make sure that enough alarms have been installed throughout the home to keep everyone safe regardless of what room they are in. You should have a smoke detector on every floor, in every sleeping area and near the kitchen at a minimum.

Look Around for Fire Extinguishers

Fire extinguishers are something that usually gets sold with the house, but it is important to still check them if the previous owners left them behind. While fire extinguishers do not come with a hard expiration date, they do not last forever. You can easily check them by checking the

gauge—if the needle is in the green part of the gauge, the extinguisher should still be functional. You should also make sure you have the right type of fire extinguisher; while many household models are multipurpose, some are only rated to put out certain types of fires.

Check and Empty the Dryer Vent

Though you are probably in the habit of clearing out your dryer’s lint trap every time you transfer in a load of laundry, inspecting the external vent is also something that should be done when you move in as lint is highly flammable. You can do this by pulling your dryer away from the wall and checking the vent that goes to the outside in order to prevent any debris or clothes lint from catching fire suddenly.

Have the Air Ducts Cleaned

If you have a central heat and air conditioning unit in the home, a good rule of thumb for better indoor air quality is to have the duct work inspected and cleaned. Over time, the unit collects debris, dust, pollen, dander and pollutants. While this is normal, the ducts get overloaded and can’t clean the air as needed and your system will work harder to maintain the environment.

Moving into a new home is exciting and can bring years of wonderful memories. Should you ever experience fire or water damage, count on SERVPRO of Western Dutchess County to be there with an emergency response 24 hours a day!

Restoration Experts for *Every* Disaster in Beacon

7/8/2022 (Permalink)

2 SERVPRO employees maneuvering equipment out of a green SERVPRO truck. Locally-owned and operated for over 30 years, SERVPRO of Western Dutchess County is here to help for every disaster!

There’s more to SERVPRO than general cleanup, restoration or construction services. We’re here to take care of you, your home or your business when even the worst natural or manmade disasters strike in Beacon.

Whenever you’re located near bodies of water such as oceans, lakes or rivers like we are here in Dutchess County, you’re at an even larger risk of damage from natural disasters.

Remember Hurricane Ida and the flooding all over Dutchess County? SERVPRO of Western Dutchess County was there to help clean up and restore back then, and we’re still here now.

Water Damage

Flooding can happen at any time, especially here. Cities built near rivers can experience flooding less than six hours after having rainfall, so plan ahead and take preventive measures to help you stay safe from flooding.

If you’re a business or homeowner, you will more than likely experience flooding at some point, but SERVPRO has the tools and experience to deal with the damages of any disaster. We’ll help you assess the severity of the damage so you can make the best choice for your restoration.

Our tools can detect hidden moisture and also extract standing water from your home or business. We’ll then assist you in developing a water damage restoration plan to ensure your home is clean, dry and restored to its preloss condition.

Fire Damage

A fire department in the United States responds to a fire every 23 seconds, and there was an approximate average cost of $80,000 in damage per case.

If your home or business has sustained fire damage, we’ll get straight to work with our seven-step restoration process. This starts with an inspection, followed by a damage assessment, and progresses through all the necessary, in-between steps before beginning repairs and construction.

Storm Damage

Storms can bring around anything from floods and wildfires to tornadoes, hurricanes and blizzards. Our goal is always to have you back in your newly restored home as soon as possible.

Storm and water damage affects far more than simply your home and property—it also affects your personal belongings. SERVPRO specializes in content restoration, with the mindset of restoring rather than replacing.

Some of the services we offer include dry cleaning, wet cleaning, foam cleaning and abrasive cleaning. However, we offer move-out services if your house needs more extensive cleaning, that way we can bring your home back to its preloss condition as soon as possible.

What Sets SERVPRO Apart?

We’re there when you need us. You can reach out to a SERVPRO expert via our 247 Emergency Line day or night and receive immediate assistance.

Our experts in green are No. 1 in cleanup and restoration in the nation, with over 50 years of experience in bringing homes and businesses back to life.

We’re locally owned and operated here in Dutchess County, but we’re also backed by a network of more than 1,900 locations around the United States in the case of large-scale disasters. You can rest assured we’ll have your home or business back to “Like it never even happened” status as quickly as possible.

Regardless of the type of damage sustained, SERVPRO has the tools and teams to help your home or business recover from its disastrous effects. Contact us anytime when you need a dependable team to help you rebuild your life.

Clever Ideas to Help You Prevent Home Fires | SERVPRO® of Western Dutchess County

6/23/2022 (Permalink)

A heavily burned room with scorched walls, a charred desk, dresser and bed frame Creative fire prevention ideas for your Dutchess County home!

Even though the summer storm season is around the corner, house fires are still a huge concern for everyone in the country. It’s astounding that so far in 2022 the American Red Cross has assisted at over 20,000 house fires, which is only a small portion of the total number.

It’s always a smart idea to check your smoke detectors regularly, as they continue to be the best way to prevent any loss of life or extensive damage. Ensuring that you have complete coverage begins with a smoke detector in every bedroom, every floor and in places like the kitchen where appliances that generate heat exist.

Along with having the right equipment, there are many simple tasks you can complete that will also help lower your risk of suffering a house fire.

Cleaning Your Hazardous Appliances

In the Hudson Valley, we are proud to have many historic and legendary buildings all throughout our region. However, these buildings are likely outfitted with appliances and machines that are older than most.

Ancient appliances are more likely to malfunction and result in a fire because of their extended use and lack of safety mechanisms to prevent accidental disasters. Cleaning them regularly and checking them for any damage is the best way to prevent destruction.

Along with cleaning these appliances frequently, reducing the clutter in your home can allow proper airflows through it, reducing the chance that anything overheats and ignites.

Overloaded extension cords are another frequent cause of fires inside the home. When too many devices are plugged in, these devices are unable to handle the electricity and can burst into flames themselves.

Additionally, you should leave plenty of space between furniture and wall outlets to allow for proper air flow and prevent overheating.

Create a Defensible Space in Your Yard

When a fire begins outside and spreads toward your home, the surrounding land that constitutes your yard is the last thing preventing the flames from coming in. In recent years, landscaping techniques designed to prevent fires have become increasingly popular.

These strategies help protect your home from succumbing to a fire, and they allow emergency service workers to do their jobs with ample space. They have been so successful at preventing fires, that states are beginning to enforce defensible zone requirements for yards.

Requirements like these won’t stop you from planting your annual garden or refreshing your floral arrangement—instead, they focus on placing your plants in strategic locations that limit the amount of fuel fires have to burn. It’s also smart to remove any dead plants or leaves, as these are extra flammable and will keep fires going.

Keep It Clean & Keep It Safe

In addition to maintaining your appliances and yard, setting a good spring-cleaning routine can help you limit fire hazards. Set a block of time, roughly a week, that you will spend a bit of time each day working on it. This will help lighten the load and accomplish it piece by piece.

However, taking steps toward fire prevention doesn’t have to be a complex regimen. Easy jobs like dusting regularly can help reduce the risk of a fire. Focus heavily on dust near any appliance or outlet, as these are likely spots for dust fires to begin.

If you have experienced fire damage or want to learn more about our fire damage restoration services, contact us today. We’re here to act fast, 247.

How Does a Storm Safety Plan Help You Prepare For Severe Weather in Beacon?

6/13/2022 (Permalink)

A swirling black and gray sky with 2 lightning bolts coming out of it down to the ground. It's not just winter weather that can be threatening, make sure you have a spring and summer storm safety plan too!

Severe weather can be frightening and dangerous. Not to mention the fact that there are around 100,000 thunderstorms throughout the United States every year, bringing heavy rain, strong winds, hail and flooding, all putting you and your home at risk.

In New York, we are often led to believe that the winter is the time for fear, and while those winter storms definitely cause concern, it’s the spring and summer storms that frequently do the most damage. Here in Beacon, the Hudson River runs right through town, putting property in this area at risk of flood damage.

Unfortunately, we can’t control the weather, but we can take action ahead of time to be prepared for when it happens.

Among the steps you should take, creating an emergency kit and forming a communication strategy with your family are two of the most important. We’ll discuss a variety of ways to help you prepare for storms, and ideally, reduce the impact that they have on you and your home or business.

Your Severe Weather Communication Strategy

As they often say “communication is key,” and this is especially true during dangerous weather. By knowing where your loved ones are, you can focus on yourself and everyone being safe in the home instead of being distracted.

Along with family communication, listening to your local officials for emergency alerts is important to stay informed about the current situation. Cellphones and television work well, but storms can knock out the power or a signal, so an NOAA weather radio is a good thing to have.

Finally, creating a communication strategy between the people in your household is crucial. This includes designating a room in the home to take shelter in, ideally in the center of the home with no windows nearby.

Your Severe Weather Emergency Kit

The art of being prepared goes far beyond proper communication and planning—it also requires you to have the right materials as well. Typically it’s smart to keep at least 72 hours worth of food, water and medical supplies (including prescriptions) in case of emergency. Be sure to include family pets in your prep.

If you want to be extra prepared, pack batteries, flashlights, clothes, blankets and a portable battery pack for any devices. Once you’ve gathered the items and packed them neatly, store the emergency kit in your chosen safe room so that it’s ready to use when necessary. Pet food, collar, leashes, paperwork and even their favorite bed or crate can be very helpful in emergencies.

Your Severe Weather Aftermath Checklist

After the extreme weather is over, you should take a few additional steps in order to stay prepared for the next event. Taking account of how your planning and strategy worked or didn’t work will allow you to improve it and stay ready.

Lastly, once it’s safe to exit the home with your family, take some time to check your property for damage.

While most damage is immediately visible, it’s a good idea to check your roof, windows, doors, and crawl space or basement for any signs of moisture or other damage indicators.

While we hope that your home is pristine, storms can do damage to any home, so knowing the next step is important. At SERVPRO of Western Dutchess County, you can rely on us to answer immediately and be there right when you need us.

If you discover storm damage to your home or business, you can count on SERVPRO to handle the restoration. We’re here 247 to spring into action—get in touch with us today.

Air Duct Cleaning in Your Beacon Home or Business Helps Improve Indoor Air Quality!

6/1/2022 (Permalink)

A heavily clogged section of air duct work in a home Improve your home or business' indoor air quality by scheduling a duct cleaning with SERVPRO.

If your ducts haven’t been cleaned in over a year or perhaps you don’t know if they’ve ever been cleaned, call SERVPRO of Western Dutchess County.

The duct system in your home helps maintain a desirable indoor air quality by filtering out irritants like dust, dander, pet fur, pollen, plant and mold spores. When the duct work and filters are clogged, then all of those particles just build up and get re-circulated throughout your home.

Different types of particles naturally occur in the air and most are non-bothersome. However, for those with sensitivities to pollen, pet fur and dander and microbial spores; saturated air vents, filters and duct work doesn’t help.

Perhaps you’ve just had some renovations or work done on your home. Consider all that sheetrock dust, wood shavings, dust and other particles will also get circulated in the air as materials get disturbed or moved. Those particles also end up in the ductwork. Overloaded ventilation systems will continue to circulate odors and contaminants throughout your home or business AND the system has to work harder which equals higher bills.

Duct cleaning is a seamless process done by our trained professionals, often in a few hours. Our office staff will gladly help get a reasonable price for you, over the phone based on a few simple questions. Our estimates are free, and we will work with the best schedule your time allows.

A solid cleaning and maintenance plan for the HVAC system can help lengthen it’s working life and operate at a better condition. Simple maintenance procedures could help save money and problems down the line. In the case that you might’ve suffered a fire or have mold growth, then duct cleaning is positively essential.

SERVPRO of Western Dutchess County has been operating locally for over 30 years and offers countless services valuable to any home or business owner regardless of what you might need. From cleaning to full mitigation and document restoration to complete reconstruction, we’re your one-stop-shop! We’re here to help, 24/7, no matter the damage, 845-831-3600.

24-Hour Emergency Water Damage Services for your Poughkeepsie, Beacon, Hopewell and Fishkill home or business!

5/10/2022 (Permalink)

Rooms contained with plastic sheeting, only allowing the hardwood floors and SERVPRO green equipment to be exposed. A pipe in the upstairs bathroom broke sending gallons of water through the ceiling into the floor below.

Here to help anywhere in the Hudson Valley with an emergency response 24 hours a day, 7 days a week!

Our property restoration pros are on standby 24 hours a day for any fire and water emergencies. When you are dealing with any kind of water damage or a sewage backup, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage and increase the chances of secondary issues like mold growth and structural issues.

No matter the time of day, we have a live staff answering the phone, ready to help no matter what.

We understand that when you call us, you might feel confused, stressed, and overwhelmed. You need an expert to guide you through this crisis. Our staff has the specific water damage training and experience to guide you through every step of the way. At SERVPRO of Western Dutchess County,  we specialize in water damage restoration—in fact, it's been the cornerstone of our business since 1992.

What You Can Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many certified SERVPRO Professionals may be needed.

Some of the questions we will ask:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage and has the cause been repaired?
  • Is there electricity and heat available (on-site)?

We’ll start getting to work right away to get your home or business back to preloss condition effectively and efficiently. We have a full staff of technicians ready to help at a moment’s notice, no matter the time or holiday!

About SERVPRO of Western Dutchess County

SERVPRO of Western Dutchess County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, water or sewage damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge and experience to restore your property.

Trust the pros in damage restoration, we’ll help make it "Like it never even happened."

Different Types of Flooding and the Causes | SERVPRO® of Western Dutchess County

5/5/2022 (Permalink)

A red and white triangle sign with the word "Flood" on it placed on a flooded out roadway. There are many types of floods that can occur in Dutchess County, learn which ones could cause damage to you home!

The most common natural disaster in the United States is not tornadoes or hurricanes, but rather, it’s flooding. Flooding can negatively affect nearly any location, from individual homes along Wappingers Creek to communities in Beacon and cities in Dutchess County.

All 50 states and every U.S. territory have been affected by floods at one point or another. The only difference is the types of flooding and the causality among all of them. There are three types of flooding that occur, and they happen because of four reasons.

3 Types of Natural Flooding

Flash floods are the most common and happen when rains fall so heavily and fast that it overwhelms the ground and its ability to soak in the moisture. The excess water then must run off somewhere and can take garbage cans, yard décor and more with it. We see these a lot when there's a small river of leaves and debris running down the sides of our roads into storm drains.

River floods happen in areas with larger rivers. When a riverbank becomes too full, the water will spill over the sides, causing destruction. 

Coastal floods happen in those areas of the world that lie next to large bodies of water. So if a storm surges or a hurricane comes through, it will cause the ocean water levels to rise and cause flooding. 

The 4 Most Common Causes of Natural Flooding

Heavy rainfall. Sometimes storms produce a lot of rainfall or seem to take a break over a specific area for an extended period. When storms do this, it causes flash flooding. Urban areas are at a particularly high risk of flooding, because of the amount of asphalt versus the amount of soil.

Oceanic activity. Storm surges, hurricanes or a simple rise in the ocean’s tide can cause waves of water to overtake coastal communities.

Dams and levees failing. The most notable example of dams and levees failing is 2005’s Hurricane Katrina. Dams and levees fail when there’s too much pressure, causing cracks in the structure or overtaking the dam’s ability to contain water.

Snowmelts and ice dams. While this isn’t a big factor in our area, there are places in the country where heavy snow and prolonged freezing temperatures are common. When snow and ice build up, they will melt at some point and cause streams or rivers of water to flow through communities. Ice dams or ice jams are likely going to happen because rivers become blocked by the ice buildup.

We are, however, familiar with ice dams in the winter time in the Hudson Valley. These can occur when there's been accumulating snow on a roof, intermittently melting from the attic heat and then refreezing in clogged gutters causing water to force into your home instead of being carried away from it. These are not a type of flooding but cause significant water damage inside your home or business.

Regardless of the cause of the flooding, SERVPRO has the tools and teams to help your home or business recover from its disastrous effects. Contact us anytime when flooding or water damage makes a mess in your life.

What We Mean When We Say “Full Service” | SERVPRO® of Western Dutchess County

4/19/2022 (Permalink)

A green SERVPRO van parked in a warehouse full of green SERVPRO equipment When you need cleanup and recovery of any kind, you can trust SERVPRO of Western Dutchess County to get the job done.

If your home or business needs repairs or restoration of some sort, when you see that green truck with SERVPRO painted on the side, you know you are well on your way to recovery.

At SERVPRO, a lot of people see us as a cleaning company, which is accurate, but they might not realize that we are a full-service restoration company! Which means we can clean your place from top to bottom, restore and even reconstruct whatever is needed.

Take a deeper look into what SERVPRO can provide you:

Water damage recovery. If you were to spring a leak or deal with a flood, you can count on us to help you get your feet dry. We know that fast action is essential, because additional damage can occur when water sits.

Fire damage recovery. Fires happen every 23 seconds here in the United States. And while they do a lot of damage, you can rest assured that we bring out lots of help to get your home or business fixed up.

Mold removal. If you experience water damage of any kind, you can probably bet that mold might creep in at some point. And mold can threaten the structure of your home and quickly spread, which is why you need to call in the pros to handle it.

Storm recovery. Natural disasters happen all the time, and can come from nearly any type of weather event. Which is why it’s best to keep us on speed dial, because when your home or business experiences damage, you want help—and you want it quickly.

Commercial needs. We help businesses just like we do our residential customers, except that we offer a few more items. We provide specialized cleaning to make your business shine and instill confidence in your employees and customers.

General cleaning. When you’re attending to the business of work or life, cleaning may not be a priority. We can give your space a heavy-duty clean, scrubbing everything from the surfaces to the curtains and carpets.

Specialty cleaning. Sometimes cleaning needs go beyond the basic. That’s why we have our technicians undergo specialized training related to cleaning. Whether you need document restoration or biohazard cleanup, we’ve got you covered.

Construction. When something traumatic happens to your home or business it can come as a shock, but if a rebuild is necessary, you can count on us to see you through the entire process.

Add 24-hour service and an easy insurance process to all this, and the picture becomes clear—when you need cleanup and recovery of any kind, you can trust SERVPRO to get the job done.

Why SERVPRO of Western Dutchess County is your Go-To for Storm Damage.

3/9/2022 (Permalink)

a large tree in the middle of the road having fallen during a powerful thunderstorm. SERVPRO of Western Dutchess County is here to help with an emergency response 24/7 should you ever suffer storm damage to your property!

Even when you’re super prepared, mother nature can still do a number on your home in Dutchess County, especially when a storm hits just right. If you find yourself dealing with wind, tree, water, and flood damage, taking immediate action is essential. Choose a local company with extensive storm damage experience, resources and equipment to handle the job. SERVPRO of Western Dutchess County is here to here with an emergency response to your damage.

For over 30 years, we're proud to have served Dutchess County with our second-to-none services:

-24/7 Emergency Services: there is ALWAYS a live person who will answer your call, no matter the day or time. We have experienced restoration experts on call every day so you can rest assured we can be there when you need us.

-We're Faster to Any Size Disaster: You need help right away when a storm hits your Wappingers, Fishkill, Poughkeepsie, Beacon or Hopewell Junction home or business. Our fast response will help prevent secondary damage and therefore reduce restoration costs and huge headaches.

-We Have Specially-Trained Storm Damage Specialists: Being leaders in the water, fire, flood and storm damage industry, our teams have advanced training and years of expertise, not to mention a tremendous amount of hands-on experience. These skills help quickly to restore your home or business it back to pre-storm condition.

-We're the LOCAL Trusted Leader in the Water Restoration Industry: Our local, 30+ years in the restoration industry have proven our trust-worthiness and reliability. Our power lies in being locally owned with National Storm Resources.

-We Have the Resources to Handle Storms and Disasters: In addition to our own resources, we have the ability to access equipment and personnel from over 1,700 Franchises across the state and country. We can even call upon strategically located Disaster Recovery Teams for catastrophic storms and major events. Not all damage restoration companies are created equal!

No matter the damage, SERVPRO is here to help, 24/7. Give us a call at (845)831-3600 as soon as you see a problem. We'll help make it "Like it never even happened."

What Does the Spring Weather Look Like for Us in Dutchess County?

3/8/2022 (Permalink)

An image of 4 panels: Clouds on a windy day, rain, a sunny day and a snowy day. No matter what the weather, SERVPRO of Western Dutchess County can help with any type of damage restoration at your home!

The largest nations in the world are Russia and Canada, but the United States isn’t far behind them.

With our nation being so large and spread out, the weather patterns aren’t the same in every part of the country. With each region experiencing different types of weather patterns, they also experience different weather threats.

The spring season is right around the corner, and you need to be prepared for what is to come when the warm and cold air masses collide. For instance here in Poughkeepsie, we are still experiencing a yo-yo of weather patterns, from 60's to 30's, some rain and some snow. We're likely to be dealing with these ups and downs for a while. Read on to learn more.

In the Pacific Northwest region, they are dealing with wet weather and heavy rains, which can lead to flooding or other water damage. In certain areas with higher elevations, they have wet weather as well, but it’s likely coming from melting snow or ice, which can obviously present problems of its own.

The Upper Midwest and Northeast regions are dealing with winter weather, and will continue to do so until late spring or early summer. When we say winter weather, we are talking snowstorms and blizzards, which are still happening during spring. This is the weather we’re familiar with!

People who live in the West Coast aren’t having to worry with blizzards, but rather they are dealing with excessive heat waves. These heat waves can endanger lives.

Moving on to the middle area of the United States, from Iowa to Texas, residents are dealing with dry, windy weather! They are seeing things like windstorms, derechos and wildfires, all of which are extremely dangerous. This area also contains something known as Tornado Alley.

The Southeast region is the last area, and they experience everything from severe thunderstorms to tornadoes. Southern states along the coast also need to watch for rip currents and the potential of early-season hurricanes.

As you can see, no matter what region you live in, there will always be some weather hazard that you need to prepare for. Weather is unpredictable and no matter the season, there will always be some type of hazard or risk. Make sure you stay alert, aware and prepared at all times.

If extreme weather leaves you with damage from water, fire or other elements, help is a click away. Contact SERVPRO of Western Dutchess County for fast, expert recovery. No matter the damage, we're here to help 24/7.

How Long Do You Think You Have to Escape a House Fire In Your Wappingers Home?

3/4/2022 (Permalink)

Firemen battling a semi-charred 2-story home still engulfed in flames. Have a solid fire evacuation plan in place at your home, you'll have less than 3 minutes to get out!

No matter what kind, house fires are extremely dangerous. According to the Red Cross, around 350,000 homes experience a house fire every year in the United States, causing hundreds of thousands in household property damage and killing more people than every type
of natural disaster combined. Suffice it to say, house fires are treacherous.

While preventing a house fire is the best line of defense, it is also important to note what you
should do if you find yourself faced with one. While we all hope to never be in this situation,
it is something that is wise to think through just in case an emergency does occur.


How Quickly Do House Fires Spread?
House fires can spread rapidly. The first 30 seconds are vital to extinguishing a fire, if it is safe to do so—after this brief window, the flames will have likely spread too far to be combated by a fire extinguisher. If it is not safe to extinguish a fire, then it is a must to get out quickly.
In the early stages, inhaling smoke is the most dangerous aspect of a fire, so stay low to the
ground as you escape.


How Quickly Should My Fire Evacuation Plan Take?
Every household should have a fire evacuation plan in place so everyone knows how to get out
in the event of a fire. Everyone in the household should be able to execute this plan in under two minutes, regardless of where they are in the home or where the fire breaks out.

How Quickly Does a House Become Fully Engulfed in Flames?
It takes around three to four minutes for a home to become fully engulfed in flames. At around
the three-minute mark, the temperature of a fire will exceed 1,000 degrees Fahrenheit—this is
hot enough for items nearby to combust even if they do not come in direct contact with the
flame.
This is also hot enough to shatter any glass windows, which allows the fire to spread to the
outside of the home as well.

Create an evacuation plan for your whole family, include your pets and practice it every 6 months. Make changes as needed and take feedback from family members. Avoid fire hazards like overloaded power strips and extension cords, space heaters, practice safe and smart cooking techniques and keep home décor away from candles or fireplaces.


*If you have damage to your Wappingers home from a house fire, SERVPRO of Western Dutchess County can help. Our fire restoration team is here 24/7 for assistance. We'll be with you every step of the way and help make it "Like it never even happened."

Home Maintenance Tips for Water Damage Prevention in Your Hopewell Junction Home

3/4/2022 (Permalink)

A large puddle of water inside a home beneath a white couch, next to a sliding glass door. With some regular home maintenance, you can really avoid the headache of water damage in your home!

Water damage is one of the most stressful situations a homeowner can be faced with. There are many things that can cause water damage, it can be costly if it is discovered late and most
insurances only extend coverage to it in certain scenarios.

The good news is that through regular home maintenance, water damage from many things can be prevented. By taking care of common locations of water damage origins—such as your
landscape, gutters and appliances—you can stop the problem before it begins and not be faced
with an unpleasant surprise later on.


Water Damage Prevention Through Regular Maintenance


-Check Your Landscaping


If your home is situated toward the bottom of a hill or if you have experienced soil settling around
your foundation, pooling water can build up against your home, creating pressure and seeping
in through any cracks. This can lead to water damage to your construction, foundation and lower level as well as seepage and standing
water in the basement or underneath the house. By making landscaping updates to divert water
away from your home , you can stop this from becoming an issue before heavy spring rains
begin.


-Clean Your Gutters


If gutters are clogged with leaves and debris for a long period of time, they can cause serious
water damage issues to your home. Overfilled gutters can lead to a leaky roof and
water-damaged siding, as the water will begin to seep into your shingles and house frame if it is
not able to drain away. Cleaning your home’s gutters at least twice a year is recommended in
order to prevent water damage as well as mold growth. Additionally, clogged gutters can lead to a nasty ice dam situation in the cold months where the water gets stuck and ends up traveling behind the fascia and into your house.


Inspect Appliance Water Lines
Appliances such as refrigerators, dishwashers, hot water heaters and washing machines pump
a lot of water into and out of the house, and while the appliance itself might have a longer
lifespan, the water lines can often wear down over time. This can lead to water damage that
goes undetected for a long time, as it is not common to check under or behind most of these
household objects. Even a slow leak can cause serious water damage issues , so be sure to
inspect these appliances every six months for hidden leaks.


If you’ve experienced water damage to your  Dutchess County home, you can always
give us a call! We’re the leaders in water restoration, and you can call us 24/7 for an emergency response.

You Have Water Damage in Your Beacon Home. What Now?

3/1/2022 (Permalink)

An image of a white house floating sideways in the ocean under stormy skies. Trust the local PROS with SERVPRO of Western Dutchess County to handle all aspects of water damage in your home!

On a daily basis, about 14,000 Americans encounter water damage in the home. It’s a common occurrence, but that doesn’t make it any easier on those who experience it!

By contacting your local SERVPRO team, we will get you through the tough times. Here’s what you can expect when you have our team handing your water damage cleanup:

Emergency Contact. We understand that when an emergency happens, you need help instantly and don’t have time to spare. When you call us we spring into action. We’ll ask targeted, specific questions to determine the nature of your disaster and set up an appointment to visit your home for an in-person assessment.

Inspection and Water Damage Assessment. When we arrive at your home, the first thing we’ll do is ensure that the water has been turned off at the main source. Obviously, stopping the water leak or other source of water damage is the most important step. Then we will walk around your home, assessing the damage and noting any potential hazards. From there, we’ll develop a plan for next steps.

Water Removal. The first thing we need to do is remove the standing water in your home. To do this, we have powerful pumps and extraction units that will get rid of hundreds or thousands of gallons of water. This will help reduce the overall drying time for your home and prevent mold growth.

Damaged Material Removal. Anything that water has touched in your home will either need to be replaced or restored. Our goal is to restore as much as possible, but some items may be damaged beyond repair. We’ll swiftly remove those and prepare for replacement.

Cleaning, Sanitizing and Deodorization. Water that seeps into furniture or sheetrock can leave behind nasty odors and hazards, so it’s important to sanitize and deodorize the home. We have the cutting-edge equipment to do just that.

Drying. After standing water is removed, it’s important to remember that there is probably still excess moisture in the home that you should concern yourself with. Excess moisture from any source can quickly contribute to mold growth. We will use powerful technology to restore a normal moisture balance.

Monitoring. As your home dries out, we will remain in constant contact with you and make daily visits to ensure that it’s drying properly. We will adjust equipment if needed, and monitor the entire situation to make sure things are proceeding smoothly and quickly.

Repairs and Construction. At the end, the last and final step is to restore your home. Whether your home requires a minor repair or something large like a rebuild, we will get it done for you. Consider us your one-stop-shop for water damage repair and restoration.

When water damage strikes, make the call to SERVPRO of Western Dutchess County for A-to-Z cleanup and restoration. We’ll make your damaged property look “Like it never even happened.”

The Differences Between Water Damage and Flood Damage | SERVPRO® of Western Dutchess County

3/1/2022 (Permalink)

A close up of raindrops falling on a concrete sidewalk with green grass in the background. Knowing the differences between water damage and flooding can really help with the restoration of your home or business!

There is no type of water damage that a homeowner in Dutchess County will *want* to deal with, but there are several different types of water damage that homeowners should always be aware of. Water damage will typically come as a complete surprise, whether it is a result of a flash flood, burst pipe or sewage backup.


In these scenarios, it is important to be prepared so you know what the best course of action is
for your situation. While water damage and flood damage are fundamentally different, knowing
how to react to them can help you take action quickly so you can have the damage remedied
much faster.


Causes of Water Damage


In the most general of terms, water damage occurs by water that has yet to make contact with
the ground. Water damage can be caused by plumbing issues, such as leaks, backed-up
sewage or drains or burst pipes within the home, but it can also be caused by weather-related
incidents.
For example, if there are heavy rains, a leak in your roof or around a window frame would be
considered water damage, whereas storm water seeping into a basement would likely be
deemed as flood damage.


Causes of Flood Damage


Floods are defined simply as “an excess of water on land that is normally dry.” Floods can be
caused by an overflow of bodies of water or rapid accumulation of runoff in surface waters, in
addition to mudflow.
Floods can happen in known floodplains, but they can also happen in areas without a history of
flooding due to various factors. 2021 certainly showed us that with the influx of water many of us experienced and have never had flooding before.


How Differently Are Water Damage and Flood Damage Handled?


Flood damage and water damage are similar, but the way they are handled is quite different.
Depending on the incident that caused the flood, floodwater can often be extremely
contaminated and must be dealt with quite carefully to avoid injury or bodily harm.
Additionally, household water damage will often be covered by insurance, whereas flood
damage is only covered if a homeowner has purchased a separate flood insurance policy.

In either case, it is important to promptly get professional water restoration help—mold can quickly begin growing after water damage, and water contamination can make this
issue even more serious.


*If you have water or flood damage in your home, we can help! We are experienced with both types of restoration and are here for your emergencies 24/7. Call SERVPRO of Western Dutchess County as soon as you find a problem!

Business Safety Tips for Those Unpredictable Winters in Dutchess County

2/7/2022 (Permalink)

The ceiling of a commercial space covered with hanging plastic to hold back any water dripping out of the damaged area above. Winter safety is crucial for any building owner or facilities manager. Not doing your part may cause structural consequences or someone could be hurt.

Even though there are some great forecasters out there (bennollweather.com and hudsonvalleyweather.com), we can’t truly rely on the weather forecast being accurate in the winter months. We do know that living in the Hudson Valley has taught us to never underestimate the power of Mother Nature. Protecting your business or commercial property in the winter months is just as important as the winter prep you do for your home.

Here are some great tips to help prepare your business for this winter and the future and to help give you some piece of mind:

*Check the external areas of the building or common areas for downed tree limbs and branches.

*Inspect your property's walkways and parking lots for proper drainage to alleviate flood hazards, icing problems, trip/fall hazards, potholes and cracks and repairs needed to keep those areas free and clear (this is a good idea all year long). If needed, keep a bucket of rock salt located nearby.

*If you have a parking lot at your building, keep it free and clear of snow and ice, keep lots of salt handy and use it often. If you have a snow removal company, have them inspect and attend to any areas on a very regular basis.

*Check all handrails, stairwells and entry ways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present. Large orange cones can also be helpful in areas that need to be avoided for the time being.

*Inspect the roof for any problems that could lead to leaks and have the gutters cleaned bi-annually.

*Eliminate any drafts with caulking or weather stripping, as gaps around windows and doors run up heating bills.

*Keep vacant areas heated on a low setting, 55 degrees is ideal and will help prevent pipes from freezing. Burst pipes have costly repercussions and can cause significant structural issues and potential mold growth.

*Don’t forget about outdoor watering systems, these need to be winterized properly as well.

*Consider a facilities manager or property management company to help keep an eye on things for you, especially if you aren’t able to be at the property often or live out of state. They're a great way to have problems taken care of quickly in your absence.

The best way to reduce business interruption following a disaster is to plan for it NOW.

-Ask SERVPRO of Western Dutchess County about starting an Emergency Ready Profile for your business. It’s FREE and a great resource to have at your fingertips in case of a disaster.

If your business suffers any kind of fire, water, sewage or mold damage, we’re here to help 24/7. We’ll get you back to business quickly, "Like it never even happened," (845)831-3600.

How to Be Winter Storm Ready In Your Poughkeepsie Home

1/21/2022 (Permalink)

The upper portion of a white house loaded with icicles and accumulated snow on the roof and eaves. You can't ever be too storm-ready, so prepare your family, your home and your pets from the brutal damage a winter storm can make!

We’re all used to winter storms in Dutchess County, some drop a ton of snow, some blustery and frigid and some bringing that nasty coating of ice. Just because they happen frequently does not mean they shouldn’t be taken seriously every time.

Severe snowstorms can produce white out conditions, dangerously low temps, blowing drifts and amounting inches to feet, if conditions are right. It’s wise to prepare your family, your pets, and your home every year to help evade and be ready for issues that can arise and possible extreme situations.

Storm Safety for Every Element of Your Home

Outside of your home-

Storms can lead to serious household damage that can be stressful to deal with. To help prevent this damage from occurring, you can take several steps:

  • Inspect your roof regularly for missing or loose shingles. Throughout the year, take a look in the attic for any wet or damp spots (or even mold growth). Be mindful of any noticeable drafty areas and have them taken care of asap.
  • Clean out your gutters at least twice per year. Debris and leaves can clog up the downspouts and cause water intrusion. In the winter months, accumulating and then melting snow (from attic heat) can cause ice buildup in your gutters. This can cause an ice dam which forces water behind the gutters and into the walls and rooms of your home. Keep your attic well ventilated and cool to help avoid this hassle as well.
  • Bring in or secure patio furniture, potted plants and any other objects that could become projectiles in high winds. This includes snow removal equipment, ice scrapers, outside toys, holiday decorations, trampolines, pet supplies and garbage cans. We’ve all seen garbage cans flying down the sidewalks and roads from time to time. These also can cause traffic issues.
  • Trim trees near your home regularly to reduce the chances of dead limbs falling on your home. Additionally, this helps keep gutters from clogging. If you notice any near power lines, notify your electric provider immediately so they can deal with them quickly. Don’t try to trim any branches near power lines or transformers.

Inside your home-

If severe weather is on the way, the best thing you can do is stay put where you are or stay safe at home—and having a plan in place can help you make that happen:

  • Keep a weather radio, flashlights and batteries and spare car chargers or cell phone battery chargers as part of your emergency preparedness kit. ? Designate a safe area of your home for your family to shelter from the storm—it should be an interior room without any windows. Make sure all family members know the plan and location and that your pets can be with you indoors too.

Some tips for avoiding frozen pipes-

The frigid temperatures can linger for days. Often, uninsulated areas of your home are the most vulnerable to water pipes freezing.

-Check garages, basements, crawl spaces, laundry rooms, utility rooms and renovated areas to make sure the pipes and/or walls are insulated enough.

-A simple 60-watt light bulb in small rooms can give off enough heat to help avoid pipe issues.

-Try wrapping uninsulated pipes in Styrofoam pool noodles, they very inexpensive and easy to do.

-Only use a space heater when you are home, in the same room and never plug it into an extension cord.

-Insulate drafty areas around windows and doors.

When you are away from home-

If you will be going out of town for more than a day, it’s wise to make sure your home is still protected from a storm that might come through while you are away.

Do NOT turn the heat off, never below 55 degrees or you will come back to an igloo

  • Unplug all appliances and electronics.
  • Secure all outdoor furniture and possible projectile objects before you go away just in case. Think along the lines that pretty much anything outside can become a projectile.
  • Be sure a trusted neighbor or family member knows you are going out of town so they can reliably check inside your home and contact you if any issues arise. This is also helpful when it comes to home invasions that can occur when there’s less security.

If your home sustains any kind of storm damage, we’re here to help 24/7. Contact SERVPRO of Western Dutchess County as soon as possible. We’ll be with you step by step, work with you and your insurance company to help get you back to preloss condition quickly and effectively. Making it Like it never even happened, locally, since 1992.

Choosing the Right Commercial Damage Restoration Team After a Disaster at Your Beacon Business

1/7/2022 (Permalink)

3 SERVPRO vehicles and a tow-behind trailer in a parking lot in front of a commercial building. Knowing you have a local, trustworthy leader in commercial damage restoration can make all the difference after a disaster!

When it comes to your Dutchess County business, it’s essential to have any commercial restoration work done right. Whether you need help cleaning up after a fire, a sewage backup, a busted pipe or another disaster, business owners should look for a partner that can do the work from cleanup through restoration and do an excellent job at every phase.

If you’re dealing with a disaster and the time comes to choose a commercial restoration partner, it can feel overwhelming. After all, the issue you’re dealing with impacts your livelihood and success. That’s why it’s a good idea to put some thought into it beforehand.

Taking the First Steps

If you’re dealing with a disaster, this advice from the Insurance Information Institute can help you get the process started:

Reach out to your insurance company. As soon as you realize your business is damaged, this step can help you get the process rolling for expense coverage and reliable help.

Make sure your space and records are secure. Don’t leave your business and essential information vulnerable. If you need to back up documents to a private server, do so immediately. Board up any windows and/or entrances as needed. Make sure any winterizing is done if needed and let utility companies know as well.

Make a list of damaged assets. You’ll need this information for the insurance company. Every single thing in your business needs to be documented and accounted for.

Take pictures, if you can. Debris and destroyed items should be documented as well, but only if safe to remain inside to do so.

Choosing a Restoration Partner

You’ll also want to choose a company to work with that can meet your needs and provide you and your business with exemplary service. Here are some of the things to look for when you’re choosing a commercial restoration service:

Find a company with highly trained experts using the latest technology. You’ll feel better knowing that the people working on your businesses have the training and certifications needed to deal with disaster cleanup. You’ll also benefit if they have access to technology to make the cleaning process faster and easier.

Choose a partner with excellent customer service. Communication is vital when your business suffers a disaster. You’ll want to work with a team who answers the phone when you call—who is available when you need help.

Select a team that understands disaster cleanup. Many companies can do regular cleaning around your business, but it takes special training and skills to handle a fire, storm or another type of disaster. Be sure the company you choose is experienced in restoration work that goes beyond cleaning. Contents, documents, electronics and soft good restoration should always be part of their wheelhouse.

SERVPRO of Western Dutchess County has been helping Hudson Valley businesses recover from property damage for 30 years. From fires to floods to sewage and mold, there isn’t a situation we aren’t prepared for. We’re here to help 24/7 at (845)831-3600.

What Hopewell Junction Business Owners Should Know About Frozen Pipes

12/20/2021 (Permalink)

A cluster of frozen, white pvc pipes and steel pipes forcefully leaking water. Do what you can as a business owner to prevent frozen pipes that can create costly business interruptions!

Understanding the how, the why and the dangers of frozen pipes is a must for anyone who lives in a climate where there are cold winters, like the Hudson Valley, but that is especially true for business owners in our area as well. Frozen pipes can be a serious threat to commercial property, and while they can often be repaired and remedied, it’s much less of a hassle and inconvenience to prevent them from occurring in the first place.

If you are unsure how frozen pipes happen, how they cause damage and how they can be treated, we’ve got some info for you! We’ve compiled together everything business owners should know about frozen pipes so you can keep your commercial property safe and without interruption.

WHY Frozen Pipes Occur-

While it is a common misconception that frozen pipes are only an issue when the weather turns bitterly cold, the truth is, they can happen any time the temperature falls under 32 degrees Fahrenheit. If pipes are not insulated well enough and holding still water, they can quickly freeze and become blocked. If the pipes are in an area that isn’t insulated (like a garage or utility room), this scenario adds to the chances of a problem.

HOW Frozen Pipes Cause Damage

While a pipe freezing does not cause damage itself, it can lead to the pipe bursting, which can cause serious issues. When there is a blockage in the pipe (in this case, ice), the water behind the blockage has nowhere to go. Eventually, this force can overwhelm the material the pipe is made of and lead to a burst, which means there will be an outpouring of water from the weakened area. 

WHAT To Do If You Find A Frozen Pipe

If there is a frozen pipe in your commercial business, you may be able to remedy the situation. Making the area around the pipe warmer can help thaw the ice inside, preventing a burst from occurring. Whatever method you choose to utilize, please do so safely and follow all fire prevention protocols.

HOW To Prevent A Frozen Pipe

Fortunately, there are ways to prevent pipes from freezing in the first place. Insulating or wrapping pipes during the winter, keeping the heat on in your building, at least above 55 degrees, even when your business is not operational and turning on faucets to a trickle during any extreme cold spells can all significantly reduce the likelihood that a pipe will burst in your business. Please keep in mind, running a space heater in less-insulated rooms is NOT a long-term solution, it’s only a major fire hazard. Short-term use of a space heater, properly plugged into a wall outlet and not an extension cord, can help for a small period of time.

*If you experience water damage due to a burst pipe or any other cause in your commercial space, we can help. We’re local and ready to help 24/7. Contact us today so we can make the damage, "Like it never even happened."*

Know Where to Look for the Source of a Leak in Your Wappingers Falls Home

12/15/2021 (Permalink)

Streams of water coming down the wall of a bedroom over the window with blue curtains. Be thorough checking your Wappingers Falls home for water damage to help avoid a nasty headache!

Water damage can be a huge inconvenience and distraction that no one wants to deal with. We rarely get advanced notice before something damaging occurs. Water is always looking for a place to go, and it always takes the path of least resistance and that can be through many levels or floors of your Dutchess County home.

Knowledge is a great thing. If you can educate yourself about where water can get into your house, some preventive maintenance could go a long way in avoiding damage and costly repairs to your home. Let’s look at a few of the most common sources of home water damage:

Showers. Showers have a number of places that could leak, including fixtures and drains, cracks in a fiberglass tub, and missing grout on tile. Showers are used daily and should be inspected each time they are cleaned. If possible, check the room below it to see if there are water stains or moisture on the ceiling.

Washing machine drain hose. The washing machine drain hose connects to the household drain system in the form of an upside down J-shaped pipe. This pipe should be at least as high as the washing machine itself to prevent siphoning. The pipe should be secured in the drain with a clamp. During the discharge of water from the washing machine, pressure is created in the drain system. The hose, if not secured, could push out of the drain.

Broken or improperly sloped gutters. Gutters are an important component of the roof drainage system. Gutters should be debris-free and sloped toward the downspout to ensure proper emptying of water from the gutter. Broken gutters should be repaired immediately to prevent leaks into the house or foundation damage.

Pipe vent boots. Pipe vent boots secure the venting component of the plumbing system from water infiltration. These boots are engineered to last at least 15 years and should be inspected annually.

Obstruction of outdoor drains. Drain obstructions blocking the path out of the home are common. Whether tress roots have invaded the drain pipe or grease and food particles have solidified to form a clog, the drain line is where all waste water from your home is removed.

Grease solidification. Excessive food can clog disposals, and hair and oil can clog drains and other pipes. Plunging too much or too hard can cause loose fittings to give way, spilling water under your sink. Grease should cool into a solid and then be scrapped off and put in the trash. Never pour excess grease down the drain.

It’s important to keep up with the state of your appliances, pipes and roof, as they all have an expiration date and require periodic maintenance. If you can catch the signs of wear before a leak occurs, you can save yourself a costly headache.

If a water leak turns into a problem at home, you’ve got the best team in the business on your side. Contact SERVPRO of Western Dutchess County today so we can get started. Here to help, locally since 1992.

Water Damage Numbers Speak Volumes | SERVPRO® of Western Dutchess County

12/10/2021 (Permalink)

A leaking white pipe under a sink, showing the floor underneath warped and with holes. Routine maintenance on your home can really help keep your home out of the water damage statistics!

As adults, we all have learned that life can be tough, unfair and exhausting. We work hard to provide for our family, keep up with monthly bills and stay on top of home maintenance. However, no matter how hard we try, "adulting" is just what must be done.

When you decide to buy a home in Dutchess County, you know going in that you are taking on a lot of responsibility as well as risk (regardless of where). At some point or another, no matter how much you prepare, your home is likely to be affected by water damage of some kind.

With that being said, you can take some peace of mind in knowing that you are keeping your pipes and appliances well-equipped and maintained. Doing so can lower your risk of becoming part of the water damage statistics:

  1. This is the percentage of all home insurance claims pertaining to water damage. That’s one out of every 50 homeowners that file a water claim in a given year.
  1. When water strikes your home, the only appropriate response is to act quickly. You only have approximately 48 hours before mold can set in, which will cause you even larger problems. And honestly, sometimes it doesn’t even take 48 hours.
  1. If you own a home that has a cool basement that has become a man cave or game room, you might not like this one- Homes with a basement have a 98% chance of experiencing water damage. Ground water penetration, pipes bursting, flooding from storms or run off, hot water heater failures, toilet line breaks…basements are the total victim here.

10,234. This may seem like a large number, and it is, but when you consider that it is the average amount of money paid out for water damage, you might rethink that. If you were to put a value on things in your home that water has affected, this number can seem relatively small. Between the flooring, walls, insulation, appliance replacement and don’t forget about furniture, clothing, electronics and personal effects.

14,000. This number shows how many Americans encounter water damage every single day! To put that in perspective, that means that every six seconds, someone is dealing with a new burst pipe or appliance that gave out.

13,000,000,000. Yes, this is a lot of zeroes! $13 million is the amount of money paid out each year in the United States for water damage.

Now that you see the numbers, you can see that water damage is something that happens every single day. And while these numbers can be somewhat overwhelming, you can sleep easy knowing that most water damage is preventable with proper upkeep and maintenance. Make sure you are doing your part in ensuring that your home is well-maintained and cared for.

Keep up to date on your homeowner’s insurance policy as well. Make sure to make any revisions for flood coverage, sump pump installations, mold remediation coverage, and personal property changes.

If water damage catches you off-guard and leaves you all wet, you’ve got help on your side. Contact SERVPRO of Western Dutchess County to see how we can quickly and fully restore water damage to your home or business. We’re here to help 24/7!

Fire Safety Tips for Cozy Dutchess County Winters

12/7/2021 (Permalink)

A lit fireplace with a cup of coffee and a plate of cookies placed in front of it with the words "It's Peak Season" displayed The winter months are when we handle the most fire damage restorations at homes and businesses. Always be in the know of winter fire safety tips!

As we march on to the holidays in Poughkeepsie, Fishkill, Wappingers, Beacon and Hopewell and we begin preparing our homes and our outdoor spaces for winter, it’s important that you give some thought to fire safety efforts to complement the season. Many fire safety tips will be the same as the ones you should be aware of throughout the year, but as the weather gets colder, there are other elements to consider.

An eye-opening fact is that property fires happen more when the weather turns cooler, often due to the use of heating appliances, more candle use, fireplace and chimney issues, extra cooking during the holidays and home décor becoming a fire hazard.

~Here are some key tips to help you and all family members stay safe from these risks.

Stay Safe with Space Heaters

When it turns chilly, many of us will reach for the space heaters before turning our central system on. While space heaters can be used safely, they are a leading cause of household fires because of how often they are used improperly. Be sure to keep a three-foot buffer around heaters that is free of flammable objects, and always unplug them if you are not in the room. Do NOT use an extension cord or power strip, plug it directly into the wall.

Practice Good Candle Habits

Candles make homes feel cozy, smell great and really help give a holiday feel, but they can also be incredibly dangerous. As warm and inviting as candles are, they do still contain an open flame—meaning they do present a level of risk. It is best to never leave candles unattended when lit and to extinguish them before leaving the room. Also be certain that there are no flammable items near a candle that could potentially catch fire if the flame burns too high. Holiday décor or any home décor can be a fire hazard if placed too close to a candle.

Keep Your Fireplace Functional

If you have a fireplace, make sure you get it inspected before ever lighting a fire in it. There are many issues that can develop with chimneys that can cause smoke or fire hazards inside the home. Always use a fireplace grate to avoid any accidents and never leave a fire burning unattended. Make sure it’s extinguished properly before going to bed and put any ashes in a metal container with a lid that can be stored outside, at least 3 feet away from your home.

If you’re using a wood stove, have your chimney inspected and cleaned each year by a professional. · Keep anything that can burn at least 3 feet from the stove. · Do not burn paper in your wood stove. · Before you go to sleep or leave your home, put the fire out completely.

If you have had fire damage in your home or business, we are here to help! Call us 24/7 and our certified fire damage restoration technicians will start the damage remediation process right away.

Contact us at any time, we’ll help make it "Like it never even happened."

Safety in Dutchess County: Dispelling Some Common Myths About Lightning

11/11/2021 (Permalink)

A dark purple and black sky over a large city, lit up by a massive vertical strike of lightning. A clear understanding of lightning truths can help you and your family stay out of harm's way!

When it comes to severe weather, one of the biggest dangers that can impact those in its path would be lightning strikes. Flash flooding is more deadly, but lightning is still responsible for nearly 70 deaths and over 300 injuries every year in America—and because every single thunderstorm contains lightning, the chances of getting struck are rather high.

There are also quite a few myths about lightning that are frequently repeated, but mostly unsubstantiated. Understanding lightning safety is so important to protecting yourself and others during severe weather. Here are some of the persistent myths pertaining to lightning strikes and severe weather.

Dispelling a Few Common Myths Regarding Lightning Strikes

Myth #1: If you can’t see lightning, it is not a threat.

**Fact: Lightning is always a threat if there is a thunderstorm nearby.**

While thunder may sound dramatic, it is actually not thunder that is a threat in the event of a thunderstorm—lightning is. Lightning is actually what produces thunder, as the sound of the clap occurs from lightning striking either between clouds or toward the ground. That means that if you hear thunder, you are within a range to be struck by lightning even if you have not yet seen a strike.

Myth #2: “Heat lightning” is not a threat.

**Fact: “Heat lightning” does not exist, and is simply lightning that is too far away for thunderclaps to reach you.**

The concept of heat lightning is completely a myth. If you see lightning, even if you do not hear any thunder or it is not currently raining, you are within the potential range of a lightning strike and could be in danger. “Heat lightning” is simply lightning from a storm in the distance that may not have reached you yet.

Myth #3: If there is no rain, there is no threat of lightning.

**Fact: Lightning can strike away from the storm’s center.**

Lightning can strike away from a storm’s center, spanning a radius of nearly 10 miles. Even if it is not actively raining or storming in your area, it is wise to seek cover any time there is a storm nearby to avoid getting struck by lightning from a distance.

If your home or business has been hit by lightning and suffered fire or smoke damage, give us a call 24/7 to speak with a live team member to get the much-needed help started!

A Look at the Leading Causes of House Fires|SERVPRO of Western Dutchess County

11/5/2021 (Permalink)

A firefighter holding a fire hose shooting water at a wall of flames. You can count on SERVPRO of Western Dutchess County if you ever suffer fire damage at your home,

To see something as valuable as your home up in flames is devastating! House fires can happen without warning and take over your home and personal items in a matter of minutes.

Even with all of the awareness campaigns about fire safety over the last few decades, more than a quarter of all reported fires still occur in homes.

By knowing the top causes of house fires, we can help get these numbers down. Read on to get a look at those causes and how to prevent them.

Cooking. The majority of house fires begin in the kitchen. The No. 1 cause is unattended cooking. When you’re using the stove, oven or grill, be sure you’re physically and mentally present at all times.

Heating equipment. Because of a combination of things like mishaps or equipment malfunctions, 14% of house fires are started because of heating equipment. Portable space heaters can be particularly dangerous. If you use a space heater, be sure it is placed away from flammable objects and on a level surface.

Electrical fires. These days, electricity plays an essential role in our daily lives, and you will find it in basically every room of the house. Simple carelessness can increase your fire risk, so ensure you aren’t using frayed cords or wires and that you take care not to overload outlets. If you live in an older house, have your electrical system inspected regularly, since older systems weren’t built to withstand the amount of energy being used today.

Intentional fires. There are more than 28,000 intentional home fires started every year. We don’t mean a fire that got out of hand accidentally. No, we mean someone purposefully set a home structure on fire with the intent of destruction.

Smoking materials. Cigarettes and other smoking materials may cause only 5% of house fires, but they are the leading cause of fire death. People often fall asleep with these things still burning in their home.

Regardless of the cause, SERVPRO is here for you if your home is affected by fire. Contact SERVPRO of Western Dutchess County, let us help make it "Like it never even happened."

Making Your Dutchess County Commercial Property Cleanliness a Priority

10/29/2021 (Permalink)

a SERVPRO employee in white PPE prepping an area for cleaning Are you ready to have the cleanest business in town? Contact SERVPRO of Western Dutchess County for all your cleaning needs.

Homeowners in Dutchess County know they can count on SERVPRO to provide quick and reliable restoration services after an disaster or accident, but do business owners know that we are passionate about them as well?

We are! We provide the same restoration services for commercial spaces that we do to our homeowners, along with specialty services. One such service? Here at SERVPRO of Western Dutchess County, we know that the state of your facilities matters, and we work to make your facility beautiful.

Commercial Services for Businesses of Any Kind or Size

Business owners have to concern themselves with work, employees and everything in between! That’s why we work to make our focus your business’ cleanliness so that you can stay focused on the other priorities. We handle professional cleaning and sanitation for all businesses:

Retail facilities, like supermarkets, local boutiques or nationally known chain stores. No matter what kind of business you are in, cleanliness is a must! It sets the stage for what your customers are about to experience.

Educational facilities, like preschools, churches or athletic performance centers. Studies show that when things are regularly cleaned by teachers and students, it only clears half the bacteria from desks.

Health facilities, like hospitals, hospice facilities or doctors’ offices. In these particular facilities, cleanliness is not only a priority—it’s a mandate that must be met.

Foodservice facilities, like manufacturing centers, restaurants or distribution centers. Cleanliness and food go together like peas and carrots. Let us help you clean, while you focus on the food.

Property management, like apartment complexes, hotels or convention centers. Tenants, customers and employees will rave about the effort you put into providing a beautiful, top-notch facility for everyone to enjoy.

In reality, the workforce can lose up to $260 billion per year in lost productivity due to sick employees. Let SERVPRO come in and do one of the things we do best—clean and sanitize.

When you’re ready to have the cleanest business in town, we’re ready to help. Call SERVPRO of Western Dutchess County to get the pros working on the cleaning, so you can work on the work.

Making Sure Your Business Can Recover From a Disaster | SERVPRO® of Western Dutchess County

10/29/2021 (Permalink)

A woman dressed in a suit holding papers and talking on a cell phone next to a window of a business You can never plan too much for business recovery after a disaster, call us today for help!

Investing the time and money to start and maintain a business in Dutchess County is no easy feat, which you likely know all too well if you are a business owner. Unfortunately, natural disasters do not have the same respect for this work and can quickly derail any plans you had in place.

It is impossible to know when a natural disaster will strike or how damaging it will be, which is
why having a plan in place is key for mitigating the impact it has on your situation.

While every disaster will be unique in nature, there are many ways that a business owner can make sure the business is equipped to handle whatever Mother Nature throws its way. By making sure all of your bases are covered, you can have the peace of mind that comes with knowing you have prepared as much as possible to keep your business afloat.

### Properly Preparing Your Business to Recover From a Disaster

**Create a business continuity plan.** A business continuity plan will be your roadmap to recovery after any kind of disaster, as they often include contingencies for both natural occurrences and cyberattacks. The process of creating your business continuity plan will help you think through the likely threats your business could face in the future and how you will mitigate the damage any of these scenarios will cause. By having a plan in place, you will be much more prepared to pick up the pieces and work toward reopening if a disaster does occur.

**Understand who to get in touch with.** After a disaster, keeping in touch with key stakeholders is a must for proper recovery. Not only will you need to contact your insurance company and landlord (if you lease your commercial property), but you will also want to get in touch with key employees and vendors as well as your chosen commercial restoration company as soon as possible.

**Make sure your important data is secured.**

If you are still keeping important data in physical
storage, now is the time to figure out a better, safer solution for keeping up with documents.
Make sure you can store your business’ data securely, in a way that will not cause you to lose
important information should a natural disaster occur.

*If you need help preparing your business for a disaster, we are here for you. Contact us today for our second-to-none commercial restoration efforts and how SERVPRO of Western Dutchess County can help.*

Fall, Fires & Safety | SERVPRO® of Western Dutchess County

10/11/2021 (Permalink)

A small orange and yellow campfire burning bright in the dark night Be mindful about fall fire safety. Always remember that SERVPRO of Western Dutchess County is the trusted leader in the fire restoration industry.

Are you ready for the arrival of fall in the Hudson Valley? Instead of steamy, hot weather, we are now getting to enjoy chillier evenings and less humidity.

But like everything in life, fall comes with risks. The season tends to bring more fire hazards than you see during the summer and spring months. Let’s be proactive and look ahead at the safety tips you can use during the fall season.

Campfire Safety

An important thing about building a campfire is to know where to build it, how to build it and how to put it out when you are finished. The best thing you can do is build your campfire away from anything flammable, including low-hanging limbs.

As you are building the fire, it’s important to ignite the fire with a match and not an accelerant like kerosene or lighter fluid.

Anytime you want to keep the fire going, you can add larger, dry wood. And when you are ready to put the fire out, slowly douse it with a bucket of water. Ensure that you get all embers, so that when you leave, nothing can cause it to start again.

Space Heaters

By using a portable space heater, you can heat a small area in a short amount of time. But it’s important to recognize that while these small heaters are convenient, they are also one of the common causes of house fires in the fall and winter.

When using a space heater, there are some simple tips you can use in order to protect your home. Be sure to keep it on a level surface and away from heavy traffic areas.

While most of these space heaters now come with an automatic shut-off switch, you certainly don’t want to take any chances.

Halloween

When you think of Halloween, you picture pumpkins with candles, spooky porch décor or even the strobe lights to present a “haunted” home. Regardless of what decorations you choose, it’s important to remember that these things present potential fire hazards. So as you enjoy your décor, stay attentive.

If a fire hazard should turn from potential to reality in your home, remember the trusted leader in the recovery industry and contact SERVPRO to get your property fully restored right down to the smell of smoke.

Stock Up Your Storm-Ready Emergency Kit For Your Family!

10/11/2021 (Permalink)

A small list of important items to consider for a  storm-ready emergency kit Know that you and your family will have everything they need with a well-stocked emergency storm-ready kit, should a severe storm affect you!

Severe weather can be extremely dangerous. While severe storms typically happen during the warmer months of summer, they can really happen at any time of year in Dutchess County—and for this reason, it is important that you are always as prepared as possible in the event of severe weather.

One of the first things you should do for extreme weather preparedness is to pack an emergency kit for your household and keep it in the area you have designated as your safe space during the storm. That way you can be certain that should severe weather threaten your home, you, your family and pets have everything they need to stay comfortable and safe. 

What Should Go Into Your Severe Weather Emergency Kit?

Building an emergency kit is a great way to gain peace of mind about your family’s preparedness and can ensure that you have everything you need in the event of power outages, inability to leave the home, and any other emergency. As a bonus, this can be a great, way to teach all family members the importance of always being prepared.

It is recommended that you store your emergency kit in a rubber tote or one made of another resilient material, in an area that is handy to where you will shelter in the event of a storm. If you need help making an emergency kit checklist, hopefully the items below will point you in the right direction:

  • Non-perishable food such as granola bars and canned goods
  • Sealed water – one gallon per day, per person plus plenty extra for pets.
  • Flashlights and their corresponding batteries
  • Utensils, plates and napkins
  • An NOAA weather radio (some models are powered by hand, but be sure to include extra batteries if yours requires them)
  • First-aid supplies and over-the-counter medications
  • Sleeping bags and blankets, pillows
  • Food, medication and paperwork for pets in the home
  • 2 or more changes of clothes for each person in the household including socks and shoes. Make sure you can easily grab weather-appropriate clothing if needed in a pinch.
  • Any prescription medication members of the household require
  • Cards, books and other sources of entertainment that do not utilize electricity
  • Portable phone charges
  • A copy of insurance cards and extra cash
  • A map with your local emergency shelter marked on it
  • Personal hygiene items such as toothbrushes and deodorant
  • Baby wipes, toilet paper and hand sanitizer
  • Garbage bags and sealable storage bags

Be sure to check every few months and rotate out anything like medication or food items with an expiration date.

If your home is damaged by a storm, you can count on us to help. Call us today for immediate assistance with the storm damage restoration process!

The Real Dangers of High Winds in Dutchess County, No Matter the Season

9/1/2021 (Permalink)

A large tree laying on top of a gray-colored house having fallen on it in a storm You can count on SERVPRO of Western Dutchess County if your home or business suffers any type of storm damage!

Depending on the season, there are many things that can be dangerous with severe weather events in Dutchess County, which is part of what makes them such a threat.

Any average severe thunderstorm will contain hail, heavy rains, lightning and high winds—any one of which can be extremely frightening and cause serious damage to a home or business. An average snowstorm can cause limbs and trees to fall, gutters to come down, power outages and more.

While there is nothing anyone can do in order to stop severe weather from occurring, we always encourage a preparedness mindset.

Though you can never predict what manner of damage a storm will do, understanding its threats (such as high winds) and knowing how to prepare for them makes all the difference in your overall safety.

High Winds Come with Their Own Dangers

High winds are defined as sustained winds at 40 miles per hour or more, which can be extremely intense. We’ve all seen weather channels showing tornadoes and hurricanes in the south and west but being in person is a very different reality. Here are some of the issues that high winds can present and how you can protect against them:

Objects Becoming Projectiles

Depending on the strength of the wind, nearly any unsecured object outside can become a projectile. Anything from plant containers and garbage cans to patio furniture and outdoor playsets to yard maintenance items and grills can be picked up and moved considerable distances, which also poses a risk for any home or property in the object’s path. Bring any small, loose items indoors before a large storm, and secure any larger outdoor objects with weights or tie downs so they can’t get uprooted.

Downed Trees and Power Lines

Winds can actually blow over trees and power lines if the force is correctly applied, which can be extremely scary. While there is not much you can do regarding power poles on your street, you can trim back any overgrown trees and have any weakened or dead ones removed so they are less of a liability. Have a tree professional do an assessment on the ones growing near your house to see if they require cutting back or are frail and diseased. One of the most common damages we see during storms are trees falling on homes and causing a myriad of problems.

Secure Doors and Windows

Making sure all doors and windows are closed and latched is something that can be easily forgotten, but is so important. Broken glass is extremely hazardous, and if a window or a door is not properly sealed, water damage can become a secondary hazard after the storm passes. Do a thorough inspection of your home after a storm and address any issues promptly. The quicker you have any problems remedied, the better your chances of avoiding secondary damages.

If you have damage to your property from severe weather, you can always count on us. We are here for you 24/7 to take action on your damage claims. Contact us no matter where and when.

What Commercial Property Managers Should Prep For a Storm In The Wappingers and Fishkill Areas

8/31/2021 (Permalink)

Am empty commercial size laundry room being dried out with SERVPRO green equipment placed in different areas. Have a storm plan in place, no matter the season, for your commercial properties!

Storms are accountable for countless injuries across the country each year. If any of those occur, your company could be facing liability if any injuries happen on your property and substantial costs to remedy avoidable damage. Where do you even begin for storm prep in Dutchess County?

Use these helpful tips to get a handle on this important part of planning:

Make A Storm Plan

Every multi-building or multi-unit needs an inclusive storm preparation plan and should cover things like

  •  Disaster-relief information
  •  Emergency contacts
  •  Evacuation plans
  •  Nearby shelters

Create your plan several months in advance for both summer and winter as part of storm preparedness. Remember to include seasonally-affected specifics like blizzards and heat sources or hurricanes and sheltering-in-place plans. Review, seek input and revise it with your staff. Make sure you distribute it to residents, tenants and other facilities staff. Make the plan a saved document that can be found and shared online if needed.

Check with the properties insurance and make sure you’re clear on what has to be done in case of damage, who to report it to and what SERVPRO franchise you can call.

Always secure loose objects around the property

A powerful storm can make furniture and even garbage cans dangerous projectiles that can cause harm and damage. Inspect for anything that could be picked up by strong winds. Remove portable items to indoor storage. For stationary items like playground equipment, use tarps, ties, locks and similar securing devices to keep things in place. Trees and bushes should be trimmed regularly to prevent them from causing damage but certainly before a pending storm.

Supply stock

In the midst of a storm, important supplies can run out. Prepare by stocking up on essentials months before the storm season. Keep lots of water and batteries on hand, candles, matches, a first-aid kit, a battery-powered radio and non-perishable foods if possible. It’s also a good idea to invest in a backup generator or several and the fuel they need to run.

We’ve all seen photos and news stories about how storms can be so dangerous, sometimes deadly. Being prepared can be a lifesaver. Having a solid storm plan, being informed, securing loose items and keeping important supplies on hand can help keep your residents and property safe and overall, will help things go smoother.

In the event your property suffers storm damage, SERVPRO of Western Dutchess County is here to help. Our teams are available for emergencies 24/7 and can help make it “Like it never even happened.”

The BIG FAQ’s About Mold in Your Dutchess County Home

8/24/2021 (Permalink)

A photo of a white wall covered with black, brown, green and yellow fuzzy mold growth. Learn the facts about mold to help keep it out of your Dutchess County home!

The plain truth: Mold spores naturally occur in the environment. Floating in the air, attaching themselves to everything and everyone is how they get inside. What they love is a perfect place of moisture and/or humidity and comfy temps that can make your home in Poughkeepsie become their new home. You can’t avoid them, stop them or eradicate them from the outdoors but what you can do is avoid having an ideal environment for them to thrive in.

Roof leaks, pipe problems, clogged gutters, ventilation issues, AC leaks, etc. can all cause water damage. The quicker the water damage is repaired and remediated, the less of a chance of mold growth to occur. Mold (or microbial growth) can start growing in the right environment in as little as 24-48 hours!

Here are a few of the top questions that our SERVPRO licensed mold remediation professionals get asked the most about mold:

  1. I smell something off but I can’t see or find anything.”

-It’s possible there’s been a leak or build up of moisture behind a wall, like in a bathroom, kitchen or basement. Contact a plumbing professional to see if they can locate and repair the source of the water. If you aren’t able to locate a leak or source of moisture, try a home inspection company that could help hunt further into the issue.

If the problem is ground water or intrusion into your basement or foundation, get a hold of a contractor to get that sealed up tight or there will be moisture there no matter what you do.

  1. “I don’t want to wait to get the leak fixed, can you just clean it?”

-If the repair isn’t fixed or the moisture source hasn’t been taken care of, then the mold will keep coming back. Without the needed repairs, you’ll be seeing mold growing back over and over again. Remember, the drier the area, the less favorable for mold growth. Constant moisture equals constant mold.

  1. “Can I just use bleach or some mold killer I found at the store?”

-That won’t destroy what’s lurking under or behind the surface. In fact, bleach only changes the pigmentation of mold spores, so it looks like it’s gone but it isn’t. Hiring a certified mold remediation company who has the experience, uses the proven products and technology, is the best way to rid your home of active mold growth.

  1. “How much will it cost to get rid of it?”

-No two mold damages are the same. We won’t throw out a number sight unseen as there are too many variables that go into each estimate. The best thing to do is have our estimator take a look at what’s going on. Once they’ve determined the extent of the growth and that the source of the moisture or water has been repaired, they can be more thorough in the cost for remediation.

  1. “Will my homeowner’s insurance cover the remediation?”

-Everyone’s insurance policy is different; you’ll need to contact your local insurance agent or adjuster to find out specifics. If it is covered, we’ll work directly with your insurance to get the remediation taken care of. If coverage is a problem, we'll formulate a plan to help no matter what.

  1. “I’ve heard there’s testing for mold, do you do that too? And why would I have to have it tested?

-Per New York State Department of Labor Law, no one company can test and remediate for mold, it’s a conflict of interest. They can test OR they can handle the remediation (cleaning) of it.

SERVPRO of Western Dutchess County performs mold remediation. We do not perform mold testing, however we are happy to give the information for several reputable mold assessors (also known as industrial hygienists) that we have worked with. Once they do their testing, we’ll work with their protocols to create and execute a remediation plan customized to your damage.

If you’ve got mold questions, we’ve got the answers, we understand unique situations and are always here to help.  If you have or think you have mold growth in your home, we’re here for you. Call the local leaders in property restoration, SERVPRO of Western Dutchess County at (845)831-3600. We’ll help make it "Like it never even happened."  

The Reasons Why Flooding Is So Dangerous in Dutchess County

8/20/2021 (Permalink)

An aerial view of a red truck truck driving through dirty flooded roads Flooding comes with many dangers, be prepared ahead of time to avoid even bigger problems!

Flooding is frightening for many reasons. The damage that flooding can cause to your Wappingers home is quite alarming, but an additional concern is the actual dangers that floods can cause.

Whether you are dealing with flash floods, gradual floods from bad weather like storm run off or flooding due to a burst pipe or backed-up drain, there are many reasons to be cautious around any type of floodwater.

While many people assume that this is only a concern if they live in a flood prone area, floods can occur even in areas that are not considered traditional floodplains—and floods cause more deaths than any other thunderstorm-related hazard every year. For this reason, it is important to be aware of the dangers so you can keep yourself and your family safe.

The Dangers That Flooding Can Cause

**The risk of contamination.** When there is a flood, it is impossible to know exactly what the flood waters have come into contact with, which means they could be heavily contaminated with chemicals, bacteria and other hazards. If possible, avoid having to come in contact with flood waters, especially if you do not know its source. Additionally, flood waters can contaminate drinking water sources, so be sure to check with authorities before utilizing any tap water.

**The risk of driving hazards.** Fast-moving flood waters are one of the leading causes of deaths relating to floods, in part because of how deceptive they can be. As little as two feet of moving water can sweep away a vehicle, and it takes only six inches to knock someone off of their feet. Never attempt to walk through or drive through flood waters, as they are often deeper than they may appear.

**The risk of electrical shock.** If a room in your home floods and your electricity is still on, the water can quickly become a conductor of electricity and lead to a dangerous shock. If it is safe to do so, always switch your electricity and gas lines off in the event of a flood. Once the flooding subsides, be sure to check with local authorities before turning your electricity back on and using any electronics that were plugged in at the home. It's a good idea to get a professional electrician to make sure everything is working as it should afterwards.

*If you have damage due to flooding, you can depend on SERVPRO of Western Dutchess County to help. We guarantee a quick response and can handle all aspects of flood restoration. Contact us today and we'll help make any kind of water damage, "Like it never even happened."

How Quickly Can A Fire Spread in Your Beacon House?

8/12/2021 (Permalink)

A beige colored home with black smoke billowing out of the windows on both the bottom and top floors. Have a reliable and efficient home fire escape plan in place that can be executed in under 3 minutes!

UNDER 3 MINUTES, make sure your family is prepared to evacuate quickly!

We all know that house fires are a super dangerous thing to encounter, but that can be difficult to grasp without knowing exactly what goes into the making of a house fire. To help provide some context for how house fires spread so rapidly and how important it is to be able to execute an efficient fire escape plan, we have put together a guide to what fire is, how it spreads and how quickly it can tear through your home.

What Is Fire?

To describe it easily, fire comes from a chemical reaction between air and a fuel source when it becomes hot enough to ignite. Once this occurs, the fire starts and releases decomposed material (in the form of smoke), char (a pure carbon substance) of whatever it burning and ash (which is all of the materials of the fuel source that are not able to burn). These are noxious and harmful to be around for any length of time, even small fires can do a lot of damage.

How Does Fire Spread?

All fire needs to sustain itself are heat, fuel and oxygen—also known as the fire triangle. The oxygen is a given and the fire is producing its own heat, so the flames will search for more fuel throughout the home. This is how a fire spreads so rapidly once the flames begin.

What Is the Typical Timeline of a House Fire?

The general rule of thumb is that you are supposed to be able to perform the whole escape plan in under three minutes, but have you ever wondered why? Fires spread remarkably fast, making a quick escape plan necessary. Here is a reliable timeline of a house fire:

0:00 to 0:30: The fire begins, and flames immediately start to grow.

0:30 to 1:00: Flames begin to spread through the room and smoke starts to build and pollute the air.

1:00 to 1:30: Smoke becomes thicker and the temperature starts to rise.

1:00 to 1:30: The fire alarm sounds, and everyone, including pets, need to evacuate immediately.

1:30 to 2:00: Smoke starts pouring into other rooms of the house.

2:00 to 2:30: The temperature in the area where the fire started will reach 500 degrees Fahrenheit.

3:00 to 4:00: Flames will continue to spread through the house and engulf the exterior walls.

Scary, right? When it’s broken down like this, it’s easier to understand what and why and how vital it is to move fast. The numbers really speak for themselves, so be ready with an evacuation plan, make sure your whole family has rehearsed it, revised it and rehearsed it again. We also recommend including your pets in this scenario to help things go smoother should an emergency arise.


If your home has been impacted by any kind of fire, we are here to help you 24/7. We’re here to help with restoration teams standing by no matter when you need us. SERVPRO of Western Dutchess County will help make it "Like it never even happened."

Why Should You Choose SERVPRO? | SERVPRO® of Western Dutchess County

8/6/2021 (Permalink)

Damaged furniture and appliances sitting outside on the lawn of a home Don't trust just anyone with your damage restoration needs, put your faith in the experts at SERVPRO of Western Dutchess County!

Chances are, most of your time is spent managing your Dutchess County home or business to keep resources adequate and morale high.

If a disaster happens, the responsibilities you normally have are put on the back burner until the situation is resolved. There is a pressure to step into a role that you weren’t prepared for—and may not be qualified for either.

But recovering from a disaster is our specialty. It’s what we do best, and we can help alleviate some of that concern and responsibility.

Here is why you are able to trust SERVPRO when life takes aim at your home or business.

We’re Always Ready

As a team who is standing by 24 hours a day, seven days a week, we are ready to help you precisely when you need it. If there is a fire at your home or your office is flooded, no one has time to wait.

When disaster strikes, we are ready to take on your problem.

We’re Faster to Any Size Disaster

Every second counts in a crisis situation, and we know that better than anyone.

With every minute that passes until the restoration process begins, there is a possibility for more mold growth, more smoke smell or more water damage. Responding quickly is essential, and with a local team right here in Dutchess County, you’ll receive the service and expertise SERVPRO is known for nationally, combined with the speed of being right here in the Hudson Valley.

We’re Trained to Handle Residential and Commercial Services

Disasters can happen in any place at any time. Homes and businesses are victims of natural disasters, and accidental damage strikes both indiscriminately.

We offer custom solutions during all circumstances to get your home or business back to normal as soon as possible.

We’ll Make It "Like it never even happened."

If we start the restoration process for your property, we’ll see it through to the very end.

We are the nationwide experts in disaster recovery and restoration, and we’ll shape our service around your unique needs to ensure the damage removed and your home or business is restored to the best possible state.

We Offer the Services You Need in a Changing World

Our world has been turned upside down because of the coronavirus pandemic, and disease prevention is now more important than ever. Because of this, we offer comprehensive cleaning services that allow for more peace of mind for you, your employees and your clientele.

If you’re looking more than traditional janitorial services for your commercial space, we can provide a customized clean that you can feel confident in.

As much as proactive planning can help, disasters happen. Regardless of why you need cleanup or disaster recovery, SERVPRO has the tools, technicians and training to get your situation under control. When you need help, get in touch with SERVPRO of Western Dutchess County for the best service possible.

Stocking Up Your Business’ Emergency Kit | SERVPRO® of Western Dutchess County

8/2/2021 (Permalink)

A laid out display of emergency supplies for business owners Keep an emergency kit on hand in your home and your business! You never know when or where disaster might strike!

Having a well-stocked emergency kit for your family at home is important, but considering that most people spend an average of a third of their life at the office, having an emergency kit for your Dutchess County workplace is also extremely important. If you are a business owner, it is wise to prioritize creating and maintaining an emergency kit for your facilities that will keep you and your staff safe in case of a disaster.

Starting and maintaining an emergency is something that is not terribly expensive, averaging about $5 per employee to assemble—but it will become invaluable in case of a disaster. Being certain that you and your employees have everything you need in an emergency situation where you are trapped in the workplace for a period of time can keep people much calmer and more comfortable during a scenario where you and your staff are unable to leave.

-What to Keep in Your Office Emergency Kit

If you are planning to stock up your office emergency kit, your goal should be to make sure your office is equipped with all the necessities so that you and your staff can survive several days without electricity, food or water in the building. This includes considerations for nourishment, comfort and first-aid supplies in case of injuries.

Some helpful things to include are:

  • An emergency radio so you can get important updates without electricity or cell service
  • A first-aid kit with all of the essentials for cuts, sprains and pains
  • Enough factory-sealed drinking water for each person in the workplace
  • Shelf-stable foods such as canned goods or granola bars
  • Flashlights, headlamps, lanterns and extra batteries that correspond to each
  • Rechargeable phone chargers

-What to Do in a Workplace Emergency

If you find yourself faced with an emergency during the workday, not panicking is the most important first step.

Be sure to listen to all emergency updates so you know whether you and your staff should evacuate immediately or stay put until the threat has passed. Be sure you instruct everyone to do as emergency officials recommend, and be certain that everyone in the building is accounted for.

If you need help making sure your business is prepared for a disaster, you can count on us. Contact us at any time to learn more about our business preparedness services and how we can help in the event of a disaster.

Protecting Your Wappingers Business From Electrical Fires

8/2/2021 (Permalink)

3 power strips of different sizes, all completely overloaded with too many things plugged into them. Being smart about electrical fire safety in your business can make a big difference between a small problem to a full disaster!

Most Dutchess County business owners are likely familiar with the fire codes they have to adhere to in order to make sure their business is as safe as possible, but outside of fire codes, there are still necessary fire safety steps to take.

Fire safety if something you can handle as the owner, or with your employees, to make sure the space is as safe as possible for everyone. Especially if your building contains an office where many electronics are in use, educating everyone on electrical safety is a great fire prevention strategy.

-Electrical Fire Safety in the Workplace

As the business owner, doing your part for fire safety and educating your employees so they can do the same go hand in hand. Having your facilities regularly inspected by a licensed electrician is a good place to start, and keep an eye out for areas that could use the installation of additional outlets, so you are not relying too heavily on power strips or extension cords in their place.

It’s a smart idea to have your building, property or office inspected by a fire safety and/or code safety professional. Oftentimes, their knowledge, expertise and what-ifs can be of great value in things you never would’ve thought about.

Additionally, the majority of electrical fire safety tips involve cord management and the safe usage of electronic devices. Here are some tips you can share with your employees to make sure they are practicing electrical safety throughout their day-to-day tasks:

  • Avoid overloading outlets or power strips with several electronics at one
  • Place all power strips in areas that are well-ventilated, in order to disperse
  • Never tie knots in electrical
  • Cables should never be placed under carpets or rugs in the
  • Do not plug a power strip into another power
  • Make sure that grounded cords are not used with ungrounded
  • If a cord or cable is frayed, stop its use and replace it
  • Always unplug cords by the plug instead of tugging the
  • Avoid handling plugs and cables with wet
  • If you see smoke or smell burning, stop using electronics immediately until it is
  • Alert your manager to any outlets that have loose-fitting
  • Do not rely on extension cords as a long-term power
  • Know where the circuit panel, fuse box and electrical shut offs are in your building in the event of a problem.

If you sustain fire, smoke or water damage in the workplace, we are just a phone call away. Contact us at any hour to get a rapid response to your restoration needs. We’re here to help 24/7 and will make it "Like it never even happened."

Checking Your New Home for Fire Safety Measures | SERVPRO® of Western Dutchess County

7/20/2021 (Permalink)

Soot darkened cabinets and a burned kitchen ceiling is the aftermath of this kitchen fire. Fire safety is one of the first things you should check out when you move into a new home!

If you are moving into a new house or an apartment in Dutchess County, there are many things to think about throughout the process. While a home inspection can give you important knowledge regarding general maintenance and structural soundness, once the place officially becomes yours, it is important to do your own inspection to evaluate the fire safety of the home.

Depending on the history of the home, you may need to make improvements before your family moves in so you can be certain that you will be fire-safe from the moment you unlock your new front door. Here are some key things to check for:

Doing a Fire Safety Inspection for Your New Home

`Check the Smoke Detectors

The first thing you will want to check is the smoke detectors in the home, as over ?half of deaths resulting from home fires occur in homes with non-operational smoke alarms?. You will not only want to use the smoke detectors’ “test” feature to make sure they are functional, but you will also want to make sure that enough alarms have been installed throughout the home to keep everyone safe regardless of what room they are in. You should have a smoke detector on every floor, in every sleeping area and near the kitchen at a minimum. Make sure you’re clear on whether the smoke detector should also include a carbon monoxide detector as well. Most are sold as one unit that can detect either hazard.

`Look Around for Fire Extinguishers

Fire extinguishers are something that usually gets sold with the house, but it is important to still check them if the previous owners left them behind. While fire extinguishers do not come with a hard expiration date, they do not last forever. You can easily check them by ?inspecting the pressure gauge?—if the needle is in the green part of the gauge, the extinguisher should still be functional. You should also make sure you have the right type of fire extinguisher; while many household models are multipurpose, some are only rated to put out certain types of fires. The kitchen should have fresh extinguishers in place and rated to be used on grease and cooking fires as well as regular. Check the labels carefully when you purchase new ones. Garage areas should include ones that can be used for multipurposes.

Empty the Dryer Vent

Though you are probably in the habit of clearing out your dryer’s lint trap every time you transfer in a load of laundry, inspecting the external vent is also something that should be done when you move in as lint is highly flammable. You can do this by pulling your dryer away from the wall and checking the vent that goes to the outside in order to prevent any debris or clothes lint from catching fire suddenly. If it’s an older home or vent, sometimes birds and small animals can end up making their nests in the vents as well. Have your dryer vent professionally cleaned yearly to avoid issues.

If your home is damaged by any kind fire, we are here to help. ? Contact us 24/7? for a rapid response from our expert technicians. SERVPRO of Western Dutchess County, making it "Like it never even happened," locally since 1992.

Our Decades-Long Commitment to Restoration in Dutchess County

7/15/2021 (Permalink)

A fleet of green SERVPRO vehicles behind each other, viewed from the side mirror of the lead truck No matter the disaster, choose the local, trusted experts in damage restoration, SERVPRO of Western Dutchess County!

When it comes to any kind of damage to your Hopewell Junction home or office, choosing the right restoration company is one of the best things you can do as you work toward recovery.

If you have an emergency, such as a house fire or a burst pipe, you already know that you’ll want to work with a company that can quickly handle the issue with experience and professionalism. If your damage is due to a larger disaster such as a storm event, you’ll want to work with a company that has the capability and resources to help your entire area, but also one that you know is reliable, trustworthy and legitimate. In cases of a community crisis, untrustworthy companies have prayed on the affected.

Regardless of what your damage is, you can count on your local SERVPRO® crew to be there to help. From fire to water and every type of damage in between, we will always be there with a friendly smile and a rapid response to help you.

WHAT IS THE SERVPRO® DIFFERENCE?

Our Commitment to Our Community 

Unfortunately, after large-scale disasters, there will be many unscrupulous restoration companies that move into an impacted area and attempt to take advantage of people in need. Because we are an active member of our community, you never have to worry about that with us. We have been LOCALLY owned and operated in Dutchess County since 1992 and have helped more than 60,000 area customers with their household and business damages since then. Our staff live and raise their families locally and we’re members of several local associations and business affiliations and hold an A+ rating with the Better Business Bureau.

Our Commitment to Our Employees 

When you hire a restoration company, you are hiring a team to come into your house, handle your personal property and structure and return your life to its pre-disaster state—that is not something we have ever taken lightly. To ensure you are always getting the best service possible, we only hire the best technicians and extensively train using the latest restoration industry standards so you can be certain your property is in good hands. As new protocols and procedures come into the standards, so do we, by making sure our team is constantly training and not only in the beginning of their careers with us.

Our Commitment to Excellent Service

Our 24/7 emergency line is not just for show. You can call us at any hour and get a live person, to report your damage, and we will immediately begin assembling and dispatching a crew to get your damage treated quickly. When it comes to restoration, acting quickly is key and we never want to leave you wondering when we will arrive, so we will communicate maintain efficiency throughout the entire process. When you need restoration for your home or business, we are always here to help you.

Contact us at any time and let us be your trusted restoration provider for any issues.

Steps to the House Fire Recovery Process in Dutchess County

6/25/2021 (Permalink)

A blackened, collapsing ceiling in the hallway of a home with gutted and burned from an electrical fire above Use a trusted partner like SERVPRO of Western Dutchess County when dealing with a house fire, it can take a lot of burden off your shoulders.

Being prepared in case of a house fire at your Poughkeepsie, Wappingers, Hopewell Junction or Fishkill home is an ideal way to keep yourself and your family safe just in case. Not only is it crucial to plan for the moment flames start, but it’s smart to have an action plan for the recovery process so you’ll know what to expect and feel less overwhelmed.

By being prepared ahead of time, you can significantly reduce your stress that can come with the aftermath of a house fire. While it’s hard to think on if you haven’t been through one before, having a plan truly helps in more ways than you think.

Have an Action Plan for the Fire Recovery Process-

Prepare yourself for what you might expect. You cannot know what your home will look like before you’re permitted to go inside, if at all, but understanding how fire causes damage can help prepare you for what to expect. Not only do flames cause charring on objects they encounter, but smoke and soot are airborne and can damage other parts of the home as well. Some areas could be more of a melted situation, some might have extended into the ceilings or walls. Soft goods like couches, bedding or carpeting might be black and frayed.

Not all, but most fires are put out with water, and a lot of it. Water damage on top of the scorched areas could be alarming to see as well. Dripping from the ceiling, squishy areas or piles of debris, pools or standing water could well be the case. If fire extinguishers were used instead, there will be a chalky, white dust on everything that will be quite difficult to remove by yourself.

No two fires are the same and all materials burn or char differently, be prepared as best as possible that what you’re looking at might not be easy to mentally digest and perhaps some extra time and care should be taken before entering the home or property.

Wait to enter your home. Safety is the top recommendation in the aftermath of a fire. You should never go back into your home before officials deem it safe, as they will need to assess the damage and potentially stabilize the structure to lessen the risk of injury for you and your household. There will be times, depending on the severity of the situation, that you won’t be allowed back inside. If there are items that are detrimental to your daily living, the fire chief or building inspector might be able to help arrange another way to retrieve an item or two by an experienced professional.

Contact your insurance company. Filing an insurance claim as quickly as possible is always recommended so you can start receiving the help you needed immediately. Many insurance carriers have emergency services that can include hotel rooms, food and clothing allowances and other needed tools to get resources coming your way. Keep in mind that every insurance company varies and that means every homeowner’s policy is different. Contacting your insurance company early on is recommended so you know the steps that need to be made and the necessities coming to help.

Document the damages. Staying organized is key to making sure nothing falls through the cracks, especially when it comes to keeping track of your belongings. Take photos of each room, closet, cabinet and drawer and try to create a detailed inventory list so you know exactly what has been impacted by a fire, and be sure to take plenty of photos in case your insurance agent requests them for your claim. Some fire restoration companies, like SERVPRO of Western Dutchess County, have a contents division that specialize in removing, cleaning, restoring, inventorying, packing and storing your personal belongings

Contact your LOCAL restoration company. The stress and emotional trauma that can linger after a house fire is something to take very seriously, and can be long-lasting. Working with a local, seasoned, experienced fire restoration company you can put your faith into will help you during this delicate process, because you will know your home is in qualified, professional hands. Let us handle the work and get you back home and feeling "Like it never even happened."

If your home is damaged in a fire, you can count on us to help. We’re here to help every step of the way, 24/7 and locally owned and operated since 1992.

A Guide to Being Storm-Safe at Home in Dutchess County

6/17/2021 (Permalink)

A bolt of lightning striking over a row of homes against a dark blue sky Don't underestimate the power of thunderstorms! Make plans and be prepared!

Thunderstorms are a common part of life in Dutchess County, but they can also be dangerous or deadly—just because they happen frequently does not mean they should not be taken seriously every time.

Severe thunderstorms can produce high winds, heavy rains, hail and lightning if conditions are right, all of which can be harmful to you and your home. Roof and exterior damage from trees, lightning strikes that can start fires, electrical malfunctions, flooding and water damage all have the potential to occur during or due to a storm. Thankfully, through practicing storm safety, you can circumvent many of the issues that could arise due to storms.

Storm Safety for Every Element of Your Home

*Storm safety for the outside of your home

Storms can lead to serious household damage that can be a big hassle to deal with. To help prevent this damage from occurring, you can take several steps:

  • Inspect your roof regularly for missing or loose
  • Clean out your gutters at least twice per Interior water damage often occurs when clogged gutters can’t handle the amount of rain a storm can bring.
  • Bring in or secure patio furniture, potted plants, toys, lighting features and any other objects that could become projectiles in high
  • Consider installing a lightning protection system for your home.
  • Trim trees near your home regularly to reduce the chances of dead limbs falling.

*Storm safety inside your home-

If severe weather is on the way, the best thing you can do is stay put and stay safe at home—and having a plan in place can help you make that happen:

  • Keep a weather radio, flashlights and batteries, a cell phone charges and bottled water handy as part of your emergency preparedness kit.
  • Designate a safe area of your home for your family to shelter from the storm—it should be an interior room without any
  • Use surge protectors on every outlet in case of lightning

*Storm safety when you are away from home-

If you will be going out of town, it is important to make sure your home is still protected from a storm that might come through while you are away.

  • Unplug all appliances and electronics in case of lightning
  • Secure outdoor furniture and possible projectile objects before you go away just in case. We usually recommend storing everything inside if you’re going to be away for a while.
  • Be sure a trusted neighbor knows you are going out of town so they can contact you if any issues Provide a list of emergency service providers, including SERVPRO of Western Dutchess County, so they know who to call no matter the issue.

If your home sustains storm damage, from roof tarping, window boarding and water damage of any kind, you can count on us to help. Contact us today and our emergency response team will take it from there. Making property damage "Like it never even happened." locally, since 1992.

Hoarding Problems Can Lead to Significant Damages At a Dutchess County Residence

6/3/2021 (Permalink)

A living and dining room of a home filled with miscellaneous contents displaying a hoarding situation There could be several hidden damages in a hoarding situation. SERVPRO is here to help!

Hoarding disorders can lead to other issues in a home like rodent infestations, water damage and mold growth. A person with a hoarding issue in any residence in Poughkeepsie, Wappingers, Fishkill or Beacon has difficulty getting rid of or parting with possessions due to their perceived need to save them. The thought of disposing of items causes emotional distress. Often, these items are of no importance to anyone other than the occupant of the property.

This sensitive situation can lead to several problems such as accumulation of items for years making for dangerous areas filled to capacity. Entrances and exits might be blocked, doorways, appliances and bathroom essentials might have become inaccessible. In some situations, rodents, fleas, bugs, and other vermin may be present which creates an additional unsanitary living area. The inability to access and address appliances needing repairs such as showers, toilets and sinks can lead directly to water damage and possibly mold infestation if left untreated. Each situation our experts from SERVPRO of Western Dutchess County have faced has been different and handled with care and sensitivity by our professionals. No matter the source of the problem, no two damages have been alike. Having been in the property damage restoration business locally for 30 years, there has been no structure or property that we couldn’t clean, sanitize, remediate or restore.

Sometimes, our teams are called to address a fire, smoke or water damage situations and will encounter hoarding issues when they arrive at the home. Our staff will work seamlessly with the insurance company regarding the contents, and once approved, they will inventory, photograph, clean and pack the items to be stored while the other damages are remedied to preloss condition.

Occasionally, we are called to a home following a tragedy of a loved one and will work with the family members or legal representatives in locating important or sentimental possessions, legal documents and preparing a property as the family needs. Additionally, our professionals are certified in bio-hazard remediation to handle any areas that might need to removed, cleaned and disinfected. The SERVPRO staff is here to assist family in any way possible in a difficult time.

If you or someone you know is faced with a hoarding situation, no matter the size, the team from SERVPRO of Western Dutchess County will help make it “Like it never even happened.”

Gray Hue on the Walls of Your Wappingers Home? Don’t Try to Clean This Yourself!

5/24/2021 (Permalink)

A man in a jacket and tie holding up a small wooden block with the words "We Can Help" printed on it in black ink. Use the experts in cleaning when it comes to any kind of soot issue in your home or business!

If you have an oil furnace, hot water heater or boiler, pay attention. If you’ve had recent renovations, a clog in your fireplace, or maintenance done to your HVAC system, this info is for you!

Have you ever seen a car backfire and there’s a dark plume of smoke behind it when that happens? When your hot water heater or furnace burners don’t ignite upon start up, this causes excess oil fumes to combust, basically an explosion of un-burned oil.  While this is a malfunction and should be fixed asap, the main problem is that this reaction can produce a large amount of smoke that will cause soot and debris to spread throughout your house, called a Puff Back.

Any kind of renovations inside your home, lots of candles burning in a closed up winter home, maintenance mishaps when the boiler, furnace or hot water heater is serviced plus clogged up duct work makes for all type of particles and debris to go airborne and find any surface to land on. As much as you want to grab a sponge and get to work, most household cleaners can’t remove soot, drywall dust, insulation bits and oil-laden dust particles. If you’ve already tried this, you might notice streaks of black or the natural surface never coming back no matter how many times you’ve tried.

The absolute safest and effective course of action is to contact a professional clean up and restoration company. Some Quick Tips-

-If you’ve had a puff-back, don’t touch the soot and limit movement in the house. Don’t turn on fans or open windows, that will only force the soot to further move around your home. Your HVAC system could start working harder due to all the filters getting clogged up with debris.

-Sheet rock dust is extremely tough to eliminate on your own. A proper restoration company will have all the necessary products, equipment and expertise to take care of any type of cleaning, no matter the source.

-It’s wise to consider duct cleaning in addition to the structure or property. Fresh filters and cleaned out duct work can make a huge difference in proper indoor air quality as well as to help the system keep performing at its peak.

**SERVPRO of Western Dutchess County has been handling deep cleaning of homes and businesses locally for 30 years.  Our trained experts will get to work immediately getting your home back to where it should be. We’ll walk you through every step and work directly with your insurance company, if applicable, to help expediate the process. Our team’s knowledge and experience are incomparable and before you know it, we’ll have your property looking and feeling "Like it never even happened."

Renovations and Do-It-Yourself Projects Can Leave a Huge Mess to Clean Up in Your Beacon Home

5/18/2021 (Permalink)

A green SERVPRO van with the backdoor open parked in front of a home Save yourself the headache of heavy cleaning and duct cleaning, call SERVPRO of Western Dutchess County!

Home and business renovations and projects have been in full swing since COVID started in the Hudson Valley. Time on everyone’s hands really pushed folks to change their surroundings, add some freshness, renovate older properties and add to that curb appeal.

Any sort of work done in a structure, even on the outside too, can really create one giant mess of sheetrock dust, building debris, sawdust, allergens and other dust particles. You might see it floating in the air, adding a layer of film to every surface, HVAC filters getting covered and maybe the overall feeling that your hands are always dirty. No matter how much you wipe and clean, those particles will continue to float and settle which makes for constant cleaning over and over again. Let SERVPRO of Western Dutchess County take care of it once and for all!

Your HVAC system and ductwork has been sucking up the dirt, but the filters can only take so much. The ducts in your home or business are there to help remove irritants, dust, allergens, and particulates found naturally in most building products. Going through any sort of renovation dredges up a lot of bits that have been stationary and are now circulating through the air or clogged up in the filters. Even work on the landscaping and other areas outside the property can impact your indoor air quality and cleanliness.

Our trained technicians have the knowledge and expertise to not only get those ducts cleaned out but also give your place a fabulous cleaning. Duct cleaning removes the particles that might’ve been building up, aids in eliminating odors and allergens, helps restore peak efficiency in the system and can lengthen the life of the system itself.

With the housing boom and some anxious to sell and/or buy homes in the Hudson Valley, it’s vital to have a sparkling property to show. SERVPRO of Western Dutchess County also offers full residential and commercial deep cleaning services to get your property to a beautiful, clean and fresh condition. Let us do the hard work for you, many families and businesses have used our cleaning services before and are amazed by the efficiency and outcome. One client recently stated, “We had SERVPRO clean the house before we put it up for sale and they did such a beautiful job, that it helped us sell the place in 2 days!” Tell your realtor or property caretaker to call SERVPRO!

Believe us, there is nothing we haven’t cleaned before! We’re here to help make any situation "Like it never even happened."

Don't Overlook Bathroom Water Damage in Your Poughkeepsie Home!

5/11/2021 (Permalink)

A pool of water on a bathroom tile floor coming from a shower leak Bathroom water damages can be a huge and expensive hassle if they're overlooked, keep an eye on water issues!

If you’re like most people, your bathroom is one of the dampest spots in your home. Between the sinks, showers and bathtubs, there’s a lot of plumbing going in and out of your bathroom. And it’s plumbing you use every day.

Along with your kitchen and your basement, your bathroom is one of the most common places that water damage can be found. Like the kitchen, your bathroom can show small signs of water damage that are evident before the issue becomes serious.

Because water damage and plumbing repairs can quickly become costly and extensive, it’s a good idea to periodically check your bathroom for small signs of water damage. When you catch a leak or damage early, you can take the necessary steps to correct the problem before it evolves into a major issue.

Since water damage spreads quickly, the sooner you begin to correct the process, the better off you and your home will be. Here are some things you might notice when you’re dealing with bathroom water damage:

Standing water should always raise a red flag. Whether the water is standing inside your shower or on your floor, it’s something that needs to be evaluated. You may want to check for clogs or get in touch with a plumber.

Damp drywall can be a sign of a leak behind your wall. If you notice your drywall has damp spots, water spots or stains, you may be dealing with a leak near it or behind it. That leak will need to be repaired and the resulting water damage corrected. The longer that leak goes, the worse all around it will be for repairs and remediation to the damaged areas around it.

Signs of mold mean a water issue. If you notice mold spots under your bathroom sink, near your tub or around your ceiling, then you likely have a water issue in your bathroom. Mold spreads easily and fast, so any issue like this should be repaired as quickly as possible.

If your home is damaged due to fire, water, sewage or any other cause, the team at SERVPRO of Western Dutchess County has the experience and equipment to meet your needs and get your home restored to its original state. Call us at any hour for assistance, we’re ready to help your family, 24/7.

Why There is Never an “Off” Season When it Comes to Mold Growth in Dutchess County

3/25/2021 (Permalink)

A wall next to a hot water heater covered in brownish-black, fuzzy mold growth Check out our most popular questions and answers to your mold questions!

Doesn't matter the season, there will always be mold in the Hudson Valley. Here's some of our most popular questions and answers to this irritating product of nature.

“It’s 20 degrees out, there’s no way that is mold growing in my basement, it’s not warm enough.”

The hard truth is that mold, or microbial growth, happens whenever there is a consistent moisture or water source and it’s above 32 degrees. That means a leaky hot water heater or pipe in the ceiling can very well be the source of mold in the winter in your basement.

“Ok, yes it smells funky and we noticed a leak in the wall, but it’s been fixed, now what?”

Ah, yes- the undeniable smell of mold. The dirty, musty, earthy, mushroomy, slightly bitter, off-putting, something-is-weird-here smell. Now, put down the bottle of bleach. Trust us, that will only touch the surface of the mold growth. Even if you see a difference when you scrub it, the inside of the material is still harboring a whole colony of microbes.

“Yuck, where does it even come from?”

Microbial growth is naturally occurring in the environment and gets into your home through hitching a ride on clothes, shoes and pets. But it will always be present when water is present. Mold spores just need moisture, comfy temperature and a good food source like wood or sheet rock to live and grow.

“But it’s cold out, how is it growing?”

It’s not 20 degrees inside your walls unless they’re completely uninsulated from the environment. A basement, crawl space and attic usually are insulated to help keep pipes from freezing in the winter and to keep heat inside. If you have an unknown pipe leak in the wall or ceiling, mold can start growing in as little as 48 hours. It does take longer to grow in the winter months, but it will still be there.

“Now, how do I get rid of it?”

The first step is to call a certified mold remediation company, like SERVPRO of Western Dutchess County. Our experienced team will ask a few questions to get a good idea of what you might be dealing with. In some cases, they’ll recommend you have the mold tested by a mold assessor, those are independent companies who focus on the science behind the mold and what kind you could have.** What the mold assessor finds by lab testing is what our remediation techs use as a protocol for treatment and mitigation. We’ll be happy to give you a few names of companies we’ve worked with before and you can choose whoever you feel is the right fit for your situation.

Utilizing the protocol, our certified mold remediation pros will handle the containment, removal and treatments of the affected areas in your home, that can also include drying equipment and specialized treatments depending on the scope of the project.

Once the mitigation is complete, the assessor will come back to re-test to make sure all is clear. This is crucial to get documented as well when you sell or if you’re buying a home.

If you think you might have a mold issue in your home or business anywhere in Dutchess County, trust the local experts who have been taking care of the Hudson Valley for 29 years. We’ll walk you through every step of the way, and always here to help-24/7.

**Per NY State guidelines- the remediation company and the mold testing company can not be one and the same, that’s a significant conflict to you as the consumer.

Keeping Your Pets Safe During Severe Weather in Fishkill and Poughkeepsie

3/22/2021 (Permalink)

A white labrador dog with an umbrella in it's mouth wearing rain boots on it's front paws, standing in a puddle Great tips for keeping your pets safe during severe weather!

If you’re like most pet owners, you have an undeniable bond with the furry or feathered friend in your life. Naturally, as a conscientious pet parent, you want to be sure you’re doing everything you can to keep your pet safe and secure during difficult times.

Your pets should always be part of your emergency plan, and your emergency kit needs to include items like leashes, collars, extra pet food and any medications your pets take. It’s also a good idea to learn more about their unique safety needs during emergency situations. Learn ahead of time what hotels/motels are pet friendly, including if there’s a pet size or weight limit. In our experiences, knowing where you can stay with your fur-baby for the time being offers a lot of relief. There are several hotels in the Dutchess County area that happily accept pets and often, your homeowner’s insurance company can help make arrangements as well.

With that in mind, let’s take a closer look at how flooding can impact your pet and the steps you can take to keep your pet safe during a flooding emergency.

Pet Safety Pointers:

-The FDA and the AKC offer these tips to help you handle your pet during an emergency and ensure they come out safely on the other side. The National Weather Service has some valuable info as well.

-Keep your pets with you. Don’t leave your pets outside during a flood, and don’t leave your home without them. The best way to protect your pets is to do a little pre-planning and find places where you’ll all be welcome.

-Have your pet’s important records accessible. Treat your pet’s vaccination and health records like you do other important documents and keep copies accessible in your emergency kit. It’s also a good idea to take a selfie with your pet, so you can prove ownership if you get separated.

-Make your contact information accessible. Some pets have microchips that can help rescue workers reunite them with their owners. Also, consider a collar or tag with your pet’s name, your name and your phone number on it. This will ensure you can be easily contacted. Have trusted friends or family members set up as emergency contacts in the event your pet is lost. If your pet has enough of a connection with anyone else, they can assist in the relocation efforts.

-Don’t let your pet walk through flood water. It’s not a good idea for you or your dog to walk through moving water. Even a little water (about six inches), if it’s moving quickly enough, can knock you and your pet over. Additionally, flood waters can contain dangerous debris and harmful bacteria. These waters can affect your animal just as much as it would affect you.

If your home needs restoration services due to fire, flooding, sewage or any type of damage, trust the local experts at SERVPRO of Western Dutchess County. We’ve been here to help 24/7 for any emergencies since 1992.

Do You Know What to Do When Water Damages Your Hopewell Junction Home?

3/17/2021 (Permalink)

A woman in a yellow shirt holding a white bucket above her head to catch water dripping from the ceiling. Acting fast can help reduce the issues that water damage can cause!

So, you’ve found water damage at your home. What’s your next step?

If you’re wondering what to do if you notice that your home has been damaged by water, then we’re here to help you break down your next steps and understand what you need to do about the problem at your home—and the steps to take to get your home back to its original state.

Water damage is a very common reason homeowners file claims on their insurance. In fact, it’s the most common type of homeowner’s insurance claims people file. These claims don’t often grab attention the way major storm damage or fires do, but they’re much more prevalent.

If a pipe in your basement bursts or you notice that your refrigerator or dishwasher is causing damage to the kitchen, maybe a leak behind the toilet is puddling on the bathroom floor, we’re here to help no matter the size of the damage!

What to Do When You Notice Water Damage

-Move as fast as you can to start remedying the problem. Water damage doesn’t get better over time, it gets worse. Water damage spreads fast, so you’ll want to start the repair and restoration process as soon as you can.

-Identify and stop the problem. For example, if a water line that’s loose behind an appliance caused the problem, tighten it. Or if you need to shut off your water after pipe bursts until it can be repaired, then that’s an option, too. Whatever the original cause of the water flowing into your home is, it needs to be corrected before the repair process can begin.

-Start the drying and repair process. Depending on the extent of your damage, you may need to do anything from grabbing a mop and some towels to clean up to touching base with a water restoration professional. You’ll be glad you did!

If your home is damaged due to fire, water or any other cause, the team at SERVPRO of Western Dutchess County has the experience and equipment to meet your needs and get your home restored to its original state. Call us at any hour for help. We’re ready to help your family!

Tips You Can Use to Keep Your Home Safer This Spring Season | SERVPRO® of Western Dutchess County

3/8/2021 (Permalink)

A mottled, gray sky during a heavy rain storm. Be sure to keep your home safe from water damage during Spring storms!

Who isn’t looking forward to spring after a long winter?

Its March now, temps are rising so it’s not surprising if you are ready for a fresh, new season. Dutchess County residents are ready for warmer weather and the ability to get outside and work on landscaping, DIY projects and other outdoor pursuits.

If you’re a fan of doing DIY projects, then you might want to consider doing work that will not only make your home look more attractive but will also help protect it against the hazards spring thunderstorms can bring.

There’s nothing we can do to stop storms from hitting. After all, we can’t control the weather, can we? But there are things we can do to put our homes in the best position to weather the issues.

How to Protect Your Home from Storms

Here are some items you’ll want to put on your to-do list for the next year: 

Keep an eye out for tree limbs that hang over your home. Limbs and branches overhanging your house can come down when the winds get high and heavy. Cut down any stems hanging over your roof or garage.

Clean your home’s gutters. We talk about this step frequently in our home maintenance guidance, and there’s a good reason for that. Clean, clear gutters are an excellent way to keep water around your home flowing the right way, instead of causing water damage

Look for issues with your roof. You want to be sure your roof is in good shape before a storm starts hitting. Check for things like missing shingles and signs of leaks. Repair them to keep your home safer.

Be sure anything that’s around your home is secure, too. Don’t let unsecured furniture or other similar items become tools for wind damage. Trim back trees that need it and secure everything you can if there’s a storm threat in the area.

If a storm, flood or any other cause damage to your home, you can always count on us for restoration assistance. We are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help you.

Beacon, Fishkill, Wappingers, Hopewell and Poughkeepsie Business Owners Can Count On Us When They Need Restoration Services

2/26/2021 (Permalink)

SERVPRO employee wearing black shirt reviewing restoration plans on tablet with business owner in gray suit SERVPRO of Western Dutchess County knows restoration inside and out. Here are some of our best tips in choosing the right restoration company.

We’re here 24/7 to support all Dutchess County business owners after being impacted by a disaster like a fire, flood, severe storm, sewage backup or a biohazard situation.

We know as an owner that it can feel like you’re facing an uphill battle after a disaster. But as a business owner in our area, you have a powerful partner in the local SERVPRO of Western Dutchess County team. We’re always here to help you when you need advice and support.

Tips to Help Business Owners Thrive After a Commercial Restoration Project

Your business has what it takes to thrive even after damage has been done. But you need to know the best steps to take to help you move forward. Here’s what we recommend:

Your disaster plan is vital. It’s difficult for most business owners and their families to focus and think clearly after a damaging event. That’s why it’s smart to plan for these situations before they happen. Before you need it, build an emergency plan and spend time reviewing and learning the steps. If you’re impacted by a disaster, read the steps you laid out again (or a few times) and follow them carefully.

Document the damage you’ve suffered. Take plenty of pictures. You’ll want to do these before you start cleaning up the damage so your insurance company can get an accurate picture of what happened. In the age of COVID-19, more insurance companies are using virtual programs and videos to obtain the what is needed.  Also, inventory lost or damaged items. We highly recommend you take photos of inventory well in advance of issues coming up so you’re able to compare and document much easier should damage occur.

Stay in touch with your stakeholders. Regular contact with your suppliers, your employees, your customers and your community will put you in a better position when it’s time to open again. Social media can be a huge help with communication especially with clients and customers in addition to emails and phone calls.

Choose solid partners for mitigation and restoration. Don’t work with any restoration company that isn’t highly experienced, doesn’t communicate regularly and isn’t able to utilize advanced equipment designed to restore your business to its original state.

If your business is damaged due to fire, water or any other cause, you can always count on us for restoration assistance. We have crews who are available 24⁄7 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help you.

Snow Melt & Heavy Rains Can Lead to Water Damage in your Beacon Home

2/26/2021 (Permalink)

An enormous pain bubble in the ceiling filled with water from a pipe break above this bedroom Heavy rain and melting snow can lead to significant interior water damage!

Typically, when you think of water damage, you might picture a toilet, a sink or tub overflowing or maybe a burst pipe spraying water everywhere. However, many times, water damage can happen without you even knowing, such as in the event of heavy rain or snow melting.

When rain falls hard enough and there’s a lot of snow melting (especially after thawing and refreezing over and over), the heaviness will really soak everything in sight and, can unearth problems you weren’t aware of being issues in your home.

Water Can Seep in Through the Smallest Openings

When it rains enough for things to get continually soaked, miniature cracks, splits, holes and openings in your home’s exterior can begin to let water through and start leading to problems. These issues can be on your roof, around windows and doors, and even ground water seeping through foundation walls.

Consider installing weather-stripping around doors and windows. This can be one of the best methods to help prevent water damage from a soaking rain as well as being an inexpensive way of keeping up with your home’s exterior paint to avoid any gaps or peeling that might allow water through.

Take a good look at your windows closely, both interior and exterior for small holes and feel around for any drafts. Be sure to seal them well or have them replaced if needed. Basements, crawl space and attic entrances, garage doors, mud room and porch doors and windows should all be examined for possible ways for water to get in.

Gutter Clogs Can Lead to Water Damage

Clogged gutters are a big cause of water damage. If a gutter is clogged with debris, branches, leaves, dirt and sometimes nesting, that can all cause water to back up and pool in concentrated areas, which can then be absorbed into your home’s roofline and lead to water getting inside walls and pooling on floors. This is especially true during extremely heavy rains, which can inundate even normally functioning systems with an overload of water.

Ice damming in the winter is another cause of damage. With large amounts of snow on the roof, usually stuck at the gutter line (icicles hanging are a good sign of that), excessive warming that might come from your attic can cause the built up ice and snow to push under the soffits and inside the walls. Cleaning out gutters every spring and fall is the best remedy for this plus keeping your attic at colder temperatures helps too. 

Improper Drainage Can Cause Foundation Damage

If the drainage around the base of your home is not adequate, serious water damage can happen as a result—especially during exceptionally wet periods. Making changes to your landscaping to help keep water far away from your home’s foundation can prevent water pooling in the basement as well as the potential for mold growth.

Some basements are prone to flooding from ground water, small foundation cracks and being so close to a water table. Sump pumps, dehumidifiers and special water repellent sealant can really help, depending on the cause of the water intrusion.

Heavy Rains Can Unearth Roof Leaks

You may not be aware you have a roof leak, but a good storm can be enough to turn a small, unnoticed leak into one has become a significant problem. Seeing wet spots, paint bubbles or discoloration on your home’s ceiling often only happens after heavy rains have increased a leak’s severity, creating a need for immediate repairs. Have your roof inspected by a professional at least once a year. Be sure to inspect your attic regularly too, sometimes small leaks can go unnoticed in there as well.

If your home has experienced water damage due to heavy rains, ice damming or for any cause at all, you can count on us to be there for you. Call us 24/7 to begin the water restoration process right away. The quicker the damage is remediated, the less the chances for costly structural problems or mold growth. Trust the local water damage restoration pros from SERVPRO of Western Dutchess County. Making it “Like it never even happened,” for 30 years.

Water damage can be one of the costliest damages you can experience at your Hopewell Junction home. Here are some ways to avoid it.

2/22/2021 (Permalink)

A heavily damaged white ceiling marked with water stains and ripped sheet rock Water damage can occur from various problems in your home, but you can make your house less susceptible to damages by following some easy steps!

Water damage is more than must an annoyance to deal with, it can have a long-term impact on your home such as structural issues and potential mold growth. Mold is one of the most common side effects of water damage as it can start to grow and flourish in as little as 48 hours without quick mitigation.

When strategizing ways to protect your home against water damage, it might be easier if you break it down by areas or rooms of impact. These areas could include basements, kitchens, bathrooms, flooring and ceilings.

In the basement, look at resealing vulnerable areas, protecting vulnerable pipes, making sure water drains away from your home, installing a backwater valve and look into installing a sump pump if water collection is common in your basement.

Your kitchen and bathrooms can experience water damage due to plumbing issues like faucet and pipe leaks as well as appliance failures. Be sure you:

  • Inspect your appliances regularly, especially the hoses and faucets.
  • Check to make sure there are no leaks in the seals or caulking around the shower, tub and toilets. Check under sinks and behind toilets or dripping or mold growth. If you find a leak, have it fixed right away by a professional.
  • Know where the main water shut-off valve is in your home and show your family members too. This could be vital info in a larger scale water damage event.
  • Don’t leave the house while the clothes washer or dishwasher is running. Being home can help minimize the damage rather than finding a flood in your home when you’ve been out for the day.

If you store contents or items in the basement, avoid cardboard boxes that might sit on the floor. They are known favorites for mold growth. Use waterproof bins to store items and keep items on shelves up off of the floor.

An outside issue can also become an inside issue. Ice Damming can occur in the winter months when snow collects on a sloped roof, ice and icicles can pack against the gutters and under shingles. If your attic is warm and loses heat through the roof, then that can cause the ice to melt and get behind the soffits and inside the walls of your home.

What To Do When You Find Water Damage

If your home does experience a water damage situation, and you act quickly to remedy it, chances are good that your furniture and belongings can be cleaned and dried out. 

Get a professional to repair the source of the water problem, call your insurance company to file a claim and then call the certified experts at SERVPRO of Western Dutchess County, we’re here to help 24/7 and will get you back to preloss condition quickly and effectively. We’ve been the local go-to for water damage restoration in Dutchess County since 1992. Put our # in your phone for quick access (845)831-3600. Whether it be 9pm on a Friday or 3am on a Sunday, we’re here to help.

Natural Gas Furnace Safety Basics to Help Prevent Winter Fires in Your Dutchess County Home or Business

2/15/2021 (Permalink)

A service technician in a blue shirt, red work gloves and grey coveralls and hat servicing a gas furnace. Natural gas is an efficient way to heat your business or home but be mindful of the safety basics to protect everyone!

Winters can be long and cold, especially in this part of New York. While most Dutchess County businesses and families find themselves turning up the heat during the cold months of the year, it’s especially important to help your loved ones and clients also stay safe during our cold, snowy winters.

Natural gas furnaces have become more popular in recent years because they provide steady heat and can be both affordable and efficient options. If you use your natural gas furnace safely, they can be a great option for heating.

However, if you choose a natural gas furnace, then you’ll need to remember to take some safety precautions that aren’t necessary when using electric heating.

Here’s what you need to know about heating with natural gas:

Be sure you have carbon monoxide detectors installed. These inexpensive detectors are a vital safety feature for homes with natural gas heating. They detect carbon monoxide, which is odorless before it becomes dangerous to your family.

Keep anything flammable away from the furnace. To use your natural gas furnace safely, it needs to be clear of papers, wood, fabric and debris on all sides. Also, consider sweeping around the furnace on a regular basis, so the area stays clear of dust and debris.

Check your filters regularly. Checking to see if your filter needs to be changed once a month is enough to make your furnace safer.

Don’t neglect regular service. Even if your furnace is working, it’s worth having a heating and air professional take a yearly look at it to let you know it’s in good shape. You can also catch issues before they become more expensive repairs.

Evacuate your home if you smell natural gas. Most people note that natural gas smells like rotten eggs. If you notice this odor in your home, shut off your gas and leave the house. Call Central Hudson or your gas service provider immediately. Then call to have your unit serviced and the gas leak found and repaired.

If you have fire damage in your home due to a kitchen fire or any other cause, you can count on SERVPRO of Western Dutchess County for immediate restoration assistance. We’re here to help 24/7 and will make it "Like it never even happened."

Focusing on Electrical Fire Hazards in Fishkill Homes

2/9/2021 (Permalink)

A multi family apartment building burned and gutted from an electrical fire. Knowing and preventing electrical fire hazards can be lifesaving information!

During Burn Awareness Week, Feb. 7-13, 2021, the American Burn Association has put out informative tips hat can help avoid electrical fires in your Dutchess a county home or business.

Share this helpful and potentially life-saving information with your family and colleagues!

-Never plug major appliances into extension cords or power strips, plug them directly into an outlet.

-Always check cords for frayed or bare wires, cracks and loose connections. A lot of times these wires can be under furniture or carpeting. Never use them if they’re frayed.

-Extension cords are rated for their specific use, don’t use an indoor extension cord outdoors and vice versa.

-If you have a generator, have an electrician install a transfer switch to plug the generator into. Don’t use a household outlet for a generator.

-HVAC and clothes dryer units should be checked yearly for peak performance and to spot any electrical issues or potential fire hazards.

-Routine electrical maintenance should include looking for frayed cords, damaged wires and insulation and broken plugs.

-Never have extension cords running under carpeting or rugs.

-Unusually warm outlets and switches can be an indicator of unsafe wiring. Stop using them and call an electrician.

Property fires can start from various problems, electrical fires can be complicated and highly dangerous as the could be inside walls or under flooring. Take extra precautions with any electrical project or potential issue and always hire a professional electrician. 

If your home or business suffers any kind of fire, SERVPRO of Western Dutchess County is here to help 24/7 with our team of highly experienced fire damage restoration professionals. We’ll help make it "Like it never even happened."

The Way Water Damage Incidents Are Classified and Categorized | SERVPRO® of Western Dutchess County

2/5/2021 (Permalink)

A rusty pipe with a hole in it spewing a stream of water out. No 2 water damages are the same. A professional restoration company should always be called for mitigation.

Water damage is always a serious and frustrating thing to discover in your Beacon home, but did you know that all water damage events are not considered equal? No 2 water damages are alike. There is a myriad of factors that change from house to house or building to building. There are some types of water damage that are not as severe as others, and while any water damage should receive professional attention, the restoration work can range from minor to extensive.

Water damage is divided into classes and categories—the classes have to do with the amount of water and how densely the impacted area is soaked, while the categories have to do with the type of water causing the damage. Below, we will get into more details so you can be better prepared and on the same page when your restoration team arrives.

The Classes of Water Damage

Class One Water Damage: Class one water damage impacts a small area of a room and low-absorbent materials such as wood, tile or concrete.

Class Two Water Damage: Class two water damage impacts an entire room and has soaked into materials such as carpets or cushions but does not rise higher than two feet up the walls.

Class Three Water Damage: Typically from overhead sources such as burst pipes, class three water damage will saturate insulation, walls, carpets and subfloors in an entire room.

Class Four Water Damage: This water damage refers to specialty situations, such as when plaster, hardwood, brick and stone are impacted by water damage in any regard.

The Categories of Water Damage

Category One: Category one water, often referred to as clear water, is water from any sanitary source such as a faucet or toilet tank.

Category Two: Also known as gray water, category two water comes from washing machines, drains or dishwashers, and contains contaminants that can be harmful if touched or ingested.

Category Three: The most dangerous of all types, category three or black water is sourced from sewer backups, floodwaters which have become contaminated or category one or two water that has been allowed to sit for some time.

If you have water damage of any class or category, we can tackle it. You can contact our expert restoration specialists at any time. Our experts are standing by and always here to help.

Severe Storms Can Bring on Damaging Winds, Protect Your Wappingers Home!

2/3/2021 (Permalink)

A large broken-off tree branch wrapped in live wires lays in the middle of the road after a bad storm Make sure your home is protected from potentially damaging winds!

Do you know how to protect your property from damaging winds?

There are many concerns that come with severe storms, not just the heavy rain or snow, but potentially damaging winds are always a threat to keep in mind. These winds, which can come with little to no notice, can be devastating and cause long-term structural impacts.

-When Wind Becomes Damaging

While many consider damaging winds to come from a tornado or hurricane, those are not the only times when they may come into play. Traditionally, damaging winds are considered those with wind speeds exceeding 50–60 mph. They can stem from a strong thunderstorm and are called “straight-line” winds, which cause damage much like tornadoes and, yet, the damage is different.

These winds can also cause loose objects on your property to become projectiles. Cars parked outside, windows and the roof are especially vulnerable and can take the brunt of this damage, and if the damage is extensive, water damage can happen inside your home as well.

-Protecting Your Property from Damaging Winds

There are a number of ways you can protect your property from damaging winds, but keep the “Two R’s” in mind: reinforce and remove. A few of these are listed below:

  • Have a professional reinforce your garage door.
  • Remove and/or anchor loose objects on your property, such as trash cans, grills, outdoor furniture, and toys that could be moved or tossed by the wind.
  • Hire a professional to remove or trim back large or dying trees and branches that could fall over onto your home.
  • Have your gutters cleaned professionally once a year, especially if there are trees growing near them. Leaf collection or heavy snow can cause water intrusion if the gutters can’t drain properly.

Not all high wind circumstances come with advanced warning, but some of these action items could be the difference between damage and little-to-no damage.

Also, when building a new home or renovating an older home, be sure the windows, walls and doors are up to code for the weather in your area.

Should your home ever be hit by damaging winds and resulting water damage, our highly trained specialists at SERVPRO® of Western Dutchess County are here to help with the cleanup and restoration of your home 24/7. Call us at 845-831-3600.

Be Sure Your Dutchess County Business or Commercial Property Is Ready for Disasters!

1/26/2021 (Permalink)

3 SERVPRO green trucks parked at a multi unit townhome community. It's never too early to have a plan in place for potential disasters that could affect your business.

Do you and your family own a business or commercial buildings in Beacon or the surrounding communities? If so, you know how important being able to operate on schedule can be to your life and livelihood.

You probably have plans in place to deal with vacations, the holiday rush and busy weekends already. You have accountants or bookkeepers to plan for tax season, perhaps an office or property manager and a schedule to help you deal with the day to day. You probably have a carefully planned budget, too. 

But have you planned for a disaster? If not, now is a good time to start thinking about how your business would handle the unexpected. We've all been forced to re-think our day-to-day due to COVID-19 but have you thought about other situations?

This is an important step for business owners because these events can’t be predicted, but they can greatly impact your business’ success. A solid disaster plan can help you reopen your business more quickly and even stop service disruptions in some cases.

Disasters That Can Impact Business Owners

Ready.gov, a website operated by the U.S. government, lists several disaster scenarios that businesses should have plans in place for. They include:

-Natural disasters- Floods, wildfires and storms can all cause significant damage to businesses.

-Health emergencies- Contagious illnesses, like COVID-19 or the flu, can sometimes cause a business to close, as can government or health organization orders to handle those illnesses.

-Violent acts- These can include accidents and intentional acts.

-Technology failures- Long-term power outages or equipment failures can be included in this plan.

What to Include in Your Plan

The Small Business Administration and Ready.gov offer helpful resources and checklists designed to help you plan for any disaster, keep in mind some basic tips that will help you get ready for any disaster:

Have a business evacuation plan. Know all the entrances and exits, and be sure your employees do, too. Have routes posted, and be sure employees know where fire extinguishers are located.

Keep a good inventory of what is inside your business. Your insurance company will want to know what’s damaged (if anything is).  Accurate inventories make a difference. Photos are a great backup plan as well, the more the better.

Plan for communication with your employees and customers. This can be via email, phone, text or social media. Keeping everyone updated on your business and its progress keeps it top of mind.

Work with a reputable restoration company. Restoring your business efficiently, economically and logically is vital to being able to open your doors again. Working with a company like SERVPRO of Western Dutchess County can make a big difference.

If your business needs commercial restoration services, the local teams at SERVPRO of Western Dutchess County have the experience and equipment to meet your needs and help get your business ready to open its doors again. We’re here to help 24/7 no matter what kind of emergency you’re facing. Peace of mind is just a phone call away at (845)831-3600.

How Property Managers Should Prep for a Storm in the Fishkill, Wappingers, Hopewell and Poughkeepsie Areas

1/23/2021 (Permalink)

A multi-level apartment building with structural roof and siding damage after a storm. Make sure your apartment building or complex is prepped and ready for a storm in any season!

Storms are liable for countless injuries across the country each year throughout the Hudson Valley. If any of those occur on a property you or your company manages, you could be facing liability if any injuries occur and substantial costs to remedy avoidable damage. Where do you even start to storm prep in the Dutchess County market?

We’ve rounded up these handy tips to get a jump on planning for severe weather at your property:

Make A Storm Plan

Every single or multi-building property or multi-unit property needs an inclusive storm preparation plan and should cover things like:

  •  Disaster-relief information
  •  Emergency contacts
  •  Evacuation plans
  •  Nearby shelters

Create your plan several months in advance as part of storm preparedness for both summer and winter occurrences. Review, get input and tweak it with your staff and colleagues, then make sure you distribute it to residents, tenants and other facilities staff. It’s wise to get feedback from residents as well, as they’re the ones who would be affected.

Always secure loose objects around the property

A powerful storm can make furniture and even garbage cans dangerous projectiles that can cause harm and damage. Inspect for anything that could be picked up by strong winds. Remove portable items to indoor storage. For stationary items like playground equipment, use tarps, ties, locks and similar securing devices to keep things in place. Trees and bushes should be trimmed regularly to prevent them from causing damage but certainly before a pending storm. Contact your landscaping company or property maintenance company so they’re prepared ahead of time as well and you won’t have to worry about when they’ll be showing up.

Supply stock

During a storm, important supplies can run out. Prepare by stocking up on essentials months before the storm season. Keep lots of water and batteries on hand, candles, matches, a first-aid kit, a battery-powered radio and non-perishable foods if possible. Don’t forget about portable phone charges or wireless chargers. It’s also a good idea to invest in a backup generator or several and the fuel they need to run. If any of your buildings have a basement or crawl space with a sump pump, be sure the back-up generator can power it promptly. Flooding becomes a major issue in storms and sump pumps are vital to keep functioning properly.

Be Clear on the Insurance Coverage, Liability and Limitations

While the policy isn’t your personal one, it’s important to be aware beforehand what the details and specifics are. As a property manager, there are people and structures, trees and safety issues that could be affected in many ways during a storm. Consult with the insurance broker as to what you should be in the know about consistently, who is responsible for what and the areas the policy pertains to, any riders or addendums that need to be revisited and that the coverage itself is more than enough.

We’ve all seen photos and news stories about how storms can be so dangerous, sometimes deadly. Being prepared can be a lifesaver. Having a storm plan, securing loose items, keeping important supplies on hand and staying abreast of insurance coverage can help keep your residents and property stay safe and overall, will help things go smoother.

In the event your property suffers storm damage, SERVPRO of Western Dutchess County is here to help. Our teams are available for emergencies 24/7 and will help make it “Like it never even happened.”

Count On Us to Help Clean Up After a Pipe Bursts in Your Poughkeepsie Home

1/20/2021 (Permalink)

A tiled and carpeted bathroom floor underneath an inch of water from a burst pipe in the ceiling. Burst pipes can cause significant damage and should be remedied quickly. Call SERVPRO of Western Dutchess County, we're always here to help!

Water damage claims are among the most common made by homeowners on their insurance—and that includes people who live right here in the Hudson Valley. These claims are even more common in areas like ours. When winter nights get very cold, pipes are more likely to freeze and burst.

How common are bursting pipes? It’s more common than you probably think. Insurance companies estimate that about 1 in 50 homeowners will file a water damage claim this year—that can be for items ranging from burst and frozen pipes to issues with appliances and furnaces.

What To Do If It Happens to You

No one likes to think about waking up to a burst pipe flooding the kitchen or bathroom, but it is a reality for many Americans. If it happens to you, we want to help you get your house back to its original condition.

There are also a few things you can do at home to help minimize the damage:

Turn off the water. This step seems simple, but it makes a big difference. A burst pipe is capable of pumping a lot of water with a lot of force behind it. The sooner you can stop the flooding in your home, the less damage you’ll have to deal with as you begin the restoration process.

Call a reliable plumber. You’ll want to get a plumber to your home as soon as possible. They can correct the problem and get things working correctly again. A plumber will be able to locate your burst pipe and make repairs. Having the cause or the source of the water fixed quickly will allow for a restoration company to begin the extraction, drying out, and clean up process.

Begin the restoration process. Starting early on water damage is the best way to ensure your restoration process runs smoothly and decrease the chances of secondary damages that can be quite costly (and sometimes not covered by your insurance). Give SERVPRO of Western Dutchess County a call as soon as it happens so we can quickly begin the restoration process. We’re available to help you, 24/7and will work directly with your insurance company to take the burden off of your shoulders. 

We Are Here to Help- If your home suffers a loss due to water damage caused by a frozen, burst pipe, appliance malfunction or winter snowstorm, we have local teams ready to help at any time. You can even make it a little easier to get in touch with us by adding our number to your phone so that you can call us immediately. You can reach us 24/7 at (845) 831-3600.

Our team is always ready to meet your needs and help you restore your home. We’ll help get you back to preloss condition effectively and efficiently, "Like it never even happened."

Valuable Disaster Tips for Small Business Owners in Dutchess County

1/8/2021 (Permalink)

A yellow sign in front of blue buildings displaying the words "Disaster Ahead." As a business owner, having a disaster plan in place ahead of time can save you valuable time and stress.

Small businesses in Dutchess County are the most susceptible when it comes to disasters due the time it takes to reopen.

A disaster of any sort is always a frightening thing, whether it be natural, due to a pandemic or a fire or water damage, but if it is headed for or happens to your business in the Hudson Valley, it can be even more alarming. When  a disaster causes a business to need restoration before it can reopen, that creates a loss in revenue that can be critical.

Planning for natural disasters and how your business can recover from them can reduce the time it takes to get back up and running. Here are some of the most crucial tips that small business owners should know about preparing for a natural disaster.

  1. Check and Double-Check Your Insurance
    While business insurance policies are generally enough for day-to-day incidents that might happen, when it comes to a disaster, regular coverage may not suffice. Every insurance plan is different, therefore understanding your specific policy and the extra coverage options that are available to youwill help you be certain you are covered for anything that comes your way.
  2. Create Your Action Plan
    Being able to spring into action as soon as a disaster becomes imminent is key. Weather patterns and other emergencies can happen in an instant, and official orders to evacuate often come on extremely short notice. Plan both for an evacuation scenario and one where you and your staff must remain at your business as well as one where a speedy and safe exit is in need.
  3. Rehearse Drills and Prepare Staff
    As you make your emergency action plan, getting your staff involved is important so that everyone is on the same page. Having their feedback on the plan can be vital as employees and staff can offer valuable insight. Have them involved in the official plan and construct disaster drills so they can practice what to do in a real-life scenario. Not only will this help keep everyone fully prepared at all times, but it will also lessen your business’ liability in the event of an emergency.
  4. Choose a Restoration Company to Work With
    One of the most critical parts of the process is choosing the restoration company you would like to work with following a disaster as this will be the biggest factor in how quickly you can reopen.Making sure you choose a company with experience, a quick response time and advanced training specific to commercial incidents is important. Doing this in advance will ensure all your needs are met, your questions can get answered and you are able to choose without the external pressure of needing to rush.

If you need to pick a commercial restoration company to partner with, call us today! We can tell you all about what sets our process apart. In the event of an emergency, our experienced teams are available 24/7 to help make it "Like it never even happened."

Signs That Point to Water Damage in Your Arlington Home | SERVPRO® of Western Dutchess County

1/8/2021 (Permalink)

A section of hardwood floor cupping and buckling from water damage underneath it. Water can cause a number of different damages to homes, but the sooner you have it remedied, the less the severity can be!

Did you know the number of water damage claims is growing every year? And that’s at the same time that fire damage claims have been dropping.

Water damage claims are always among the most common ones homeowners file on their insurance. About one in 50 American homeowners did it in 2020. Would you know what to do if your home were affected?

When to Reach Out for Professional Help

If you own a home in Arlington, Poughkeepsie or anywhere in Dutchess County, you may be unsure about when you can handle a leak yourself and when you should call for professional services.

Leaks caught early can often be cleaned up with towels and a few minutes of your time. But you may need professional help to set your home back to its original state and prevent further damage to your property if you’re dealing with more serious damage.

You might notice these things when you’re dealing with water damage that needs professional remediation:

Your floorboards or furniture are damaged. Wet wood will start to warp fast. If that happens in your home, it’s best to start seeking help from professionals.

You notice your windows or walls are warping. Like your floors, your window panes and walls can start to warp if the water damage is severe enough. That means you need remediation help.

You notice signs of mold—especially a musty smell. Does your home have a musty odor? That can be among the first signs of mold damage, meaning if you notice that scent, it’s time to call in a professional to help you deal with remediation issues.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. We have teams available 247 in the event of an emergency. Contact us at any time, we're always here to help.

Tips for Staying Safe in Kitchen This Winter and Beyond | SERVPRO® of Western Dutchess County

1/5/2021 (Permalink)

A partially opened oven filled with smoke Simple kitchen safety can help avoid a dangerous situation!

House fires are more common during the winter months in the Hudson Valley than they are at any other time during the year. And one of the main reasons fire damage happens to homes this time of year involves accidents in the kitchen.

Many families are cooking large meals to entertain guests or uphold long-held traditions from Thanksgiving through the New Year. But even after the holidays are over, many families spend more time cooking and baking on dark, cold winter nights.

Preventing Kitchen Fires

You can take steps to lower your risk for a kitchen fire if you follow some essential kitchen safety tips. By implementing these simple steps, you can significantly reduce your risk for a kitchen fire—and the resulting fire damage.

Don’t leave your oven and stove unattended. It’s tempting to leave a pot to simmer or a cake to bake for as long as it needs and leave the room. Unfortunately, not regularly checking the progress of a meal is a fire risk. Pots and pans that are left to boil over can cause accidents, and it’s possible to miss an oven fire if you don’t check how things are cooking.

Learn what to do if a small kitchen fire starts. For example, it’s best to cover a grease fire— don’t throw water on it. In general, don’t pull a pot or pan that’s flaming directly off the stove, because those flames can jump. Instead, it’s smart to cover or smother the fires. Keeping pot lids nearby, a fire extinguisher or baking soda can help you extinguish small kitchen fires fast.

Be careful with your clothes. In general, don’t cook meals while wearing a top with flowing sleeves. If these drag through a flame, they can start a fire and severely injure you. Opt for something fitted instead.

If you have fire damage in your home due to a kitchen fire or any other cause, you can count on SERVPRO of Western Dutchess County to provide emergency response for fire damage assistance. We’re here to help 24/7 and will make it "Like it never even happened."

How Lightning Can Cause Significant Storm Damage to Beacon Businesses | SERVPRO® of Western Dutchess County

12/22/2020 (Permalink)

A photo of several white lightning strikes hitting homes and businesses against a dark blue sky. Businesses can suffer serious damages if stuck by lightning, be knowledgeable and prepared!

Severe thunderstorms can be dangerous for a multitude of reasons, but one of the most dangerous considerations of all is lightning damage. Extremely hot and incredibly quick, a lightning strike can cause significant damage in an instant to anything it lands on—which could very well be a business or a home.

Lightning occurs when there is a spark of electricity, which can be between two clouds, in the air or between the clouds in the ground. The significant heat of lightning is also what causes thunder, so every thunderstorm contains the potential for lightning to strike as well.

Lightning can also travel for up to 25 miles away from the sound of thunder, making it a phenomenon that impacts quite a broad area. Below, we will look at how lightning can damage your business so you know what to be aware of the next time severe weather comes through.

How Lightning Damages Businesses

Through Starting a Fire:

The risk of starting a fire is the biggest danger that a lightning strike poses. Lightning can reach up to 50,000 degrees Fahrenheit, giving it the potential to immediately cause a fire if it strikes flammable building materials or nearby trees and possibly attached or adjoining buildings or living spaces. Lightning can also burn up wires as it travels through the structure, creating the potential for an electrical fire within the walls, either immediately or at a later date. If your business has been struck by lightning, it is wise to have professional commercial electrician check for damage within the walls.

Through Power Surges:

As lightning travels through the wiring, it can overload the circuits and cause energy to be shot to anything that is plugged into a wall outlet—this is called a power surge. This can ruin electronics including computers, security systems, fire alarms, elevator functions, lighting and health/safety systems and even send sparks flying, posing another type of fire hazard altogether.

Through Shock Wave Damage:

The same force that causes thunder to sound in the clouds can occur on the ground, where it is called a shock wave. This powerful force can lead to shattered glass, foundational cracks and explosions of brick or cinder blocks if lightning strikes the building or even nearby.

If your business has been damaged by severe weather, SERVPRO of Western Dutchess County has the experience and equipment to handle any size commercial damage. Call us at any hour for help with severe weather restoration at your business.

How to Avoid Frozen Pipes in Your Hopewell Junction Home

12/16/2020 (Permalink)

A photo of a home garage with 3 cars completely encased in ice from a burst pipe in the ceiling above. Frozen pipes can cause a tremendous amount of damage. Avoid this problem with our useful tips and tricks!

The famous Hudson Valley winter temperatures can cause even interior pipes to freeze. While we grin and bear it every year, unprotected or uninsulated pipes just can’t. Burst pipes are one of the most common causes of property damage during frigid weather and can cause thousands in water damage.

Unheated interior spaces like some basements, attics, and garages are the first to cause problems. Vacant homes, 2nd homes and abandoned properties suffer through this issue the most, but even occupied, heated homes with pipes running through cabinets or exterior walls can freeze. There are a few tricks you can do to keep your house dry and your water running.

“Pipe insulation can cost as little as 50 cents per linear foot at your local hardware store,” says Susan Millerick, IBHS spokeswoman.“ So, for not much more than the cost of the aspirin you’d need, you can avoid the headaches of cleanup, loss of precious keepsakes, and the cost of your insurance deductible.” Use the pipe insulation liberally to protect any vulnerable pipes. Certainly avoid any heat sources or flames but otherwise it’s ok to be generous with pipe insulation.

Our tips and tricks to beat the frozen pipe issue:

Once temperatures start dropping outside, you should take precautions inside to keep your pipes warm and water running. Temperatures below 20F are the warning spot so keep the area above at least at 55 degrees that to thwart potential issues.  

Keep the thermostat set to the same temperature during day and night. The heart of winter is not the best time to lower the heat to adjust for expenses as a water damage repair can be thousands of dollars to repair and cause plenty of secondary issues like structural problems and possible mold growth.

Open kitchen and bathroom cabinet doors to let warmer air to circulate around the plumbing. (If you have small children, be sure to remove any harmful cleaners and household chemicals.)

Let the cold-water drip from a faucet served by exposed pipes (think basement utility sinks or laundry sinks). Running water through the pipe, even at a trickle, can help prevent pipes from freezing. Similar to a mountain stream that doesn’t freeze over completely as the water is always moving.

Keep garage doors closed, especially if there are water supply lines in the garage. Consider some insulation around the windows and doors to help. Small tricks like these can have a positive affect on the whole house.

If you plan to be away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F. The last thing you want is to come home to an igloo. Consider a professional to winterize the home or a property management company to keep an eye on things and take care of any issues that arise.

For the long term, add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in those areas. And to prevent drafts, seal cracks and openings around windows, doors, and at sill plates, where the house rests on its foundation.

Sometimes, things just happen no matter how much you might prepare for it. SERVPRO of Western Dutchess County is here 24/7 for when water damage happens. Call us at 845-831-3600 and we'll make it "Like it never even happened."

What Do I Do If a Pipe Bursts in My Wappingers Falls Home?

12/11/2020 (Permalink)

A photo of the lower half of a person in colorful rain boots standing ankle-deep in water on a hardwood floor. Being prepared for the unexpected pipe break in your home can help you recover quicker, make SERVPRO of Western Dutchess County part of your plan!

No one ever wants to experience water damage in their house, but one of the most significant types of water damage—a burst pipe—is extra difficult to handle. When a pipe bursts, it is able to pump large volumes of water into a room or multiple rooms in a short amount of time, leading to serious damage that comes about fast.

Many people dont think about planning for water damage as the situation seems hypothetical, but having a plan in place is one of the best things you can do. Out of every 50 homes, one will have water damage in a year, but those who are prepared tend to have a much better time recovering.

Know What to Do If You Discover a Burst Pipe

Shut off your water main. If a burst pipe is left unattended, it will continue to pour water into an area indefinitely. Knowing where your home’s water main is located and being able to turn it off can significantly curb the overall damage that is caused.

Shut off your electricity. When you can safely get off to your breaker box, cutting that off is the next thing you should do to prevent water and electricity from coming into contact and causing further and dangerous issues.

Contact your restoration company. When there is water damage, acting quickly is key—which is why we recommend having a restoration company chosen before you ever need them. This way, you can place the call immediately after discovering damage to start the process.

Take photos of the damages. Being able to keep thorough records is a great way to keep things organized, both on your behalf and on the behalf of your insurance company. Taking photos, videos and keeping a list can keep you from forgetting about anything amidst the chaos.

Contact your insurance company. Every insurance policy extends different coverages for different situations, so getting in contact with your provider shortly after water damage is key for understanding exactly if and how you are eligible to file a claim.

Open windows and doors if possible. Reducing drying time is key for reducing the overall damage, so if you can safely do so, opening up windows and doors in addition to wiping up water is a great way to take some moisture out of the equation.

If you have water damage in your home due to a burst pipe or any another cause, you can count on SERVPRO of Western Dutchess County for immediate restoration assistance. We're here to help 24/7 and will make it "Like it never even happened."

The Increase Of and How To Prevent Winter Fires in Your East Fishkill Home

12/9/2020 (Permalink)

A photo of a burning Christmas tree in a living room. Fire risks increase dramatically every winter season, take extra precautions!

Take precautions now to help prevent winter fires in your Dutchess County home. While winter brings about the holidays, it also brings colder temperatures and increased snowfall, and results in a higher likelihood of residential fires in the Hudson Valley.

In any given year, winter is the most common time for residential fires to begin. While not all the common winter fire causes are specific to the season, they are more common during cooler weather and thus increase the chances for a fire to occur. More festivities involving cooking, the use of candles, holiday décor and trees, utilizing space heaters and fireplaces all add to the increase of chances of a fire occurring.

Behind the Increased Likelihood of Winter Fires:

An Increase in Cooking-
At any time of year, cooking errors are the No. 1 cause of residential fires in the country, but even this statistic is increased in the wintertime. With more baking, holiday meals and group cooking opportunities, the chances for a cooking error tend to become higher during the winter months, leading to an increased fire rate. Never leave cooking food unattended in the kitchen. Keep a fire extinguisher at the ready, and if you’re going to deep fry a turkey, make sure it’s done safely outside and away from any structure (including the deck or garage).

The Risk of Heaters-
Wood stoves, fireplaces and space heaters are all common forms of auxiliary heating during cold weather, and as long as precautions are taken, they are generally safe. However, errors in heating are the second leading cause behind residential fires during the winter months, making safety features and supervision an essential part of these methods. Space heaters should always be plugged directly into the wall, never on an extension cord, and kept far away from flammable items, bedding and decorations. Fireplaces and chimneys should be cleaned by a professional every year to avoid creosote build up and potential hazards.

Candles and Decorations-
Candles and other decorations are another leading cause of residential wintertime fires. Candles are inherently hazardous due to the open flame—it can spread to surrounding areas if conditions are right. Don’t keep them near a door or window and never amongst the holiday décor that is usually super flammable. For electronics, frayed wires and general overheating can pose a fire risk, so it is important to be cautious with those as well.

Christmas trees that haven’t been watered or are drying out pose a huge fire risk. Over 150 home fires each year are caused by Christmas trees. Candles and lighting can spark a fire and a dry tree can go up in flames in seconds. Keep your tree watered regularly and away from any heat source.

Prevention Tips for Wintertime Fires:

Understanding the common causes of winter fires is an important step in prevention. By going about these activities with a safety-focused mindset and keeping the below tips in mind, individuals can help prevent any accidental fires from occurring this season:

  • Check smoke alarms once every 30 days and replace every 10 years.
  • Always monitor open flames.
  • Select space heaters with automatic shutoffs in case they tip over.
  • Utilize a screen every time you use a fireplace.
  • Draft and practice an emergency escape plan with your household.

If you’ve suffered a fire at your home in Poughkeepsie, Wappingers, Hopewell Junction, Beacon or East Fishkill home or business, we’re here to help. SERVPRO of Western Dutchess County is the local leader in property damage restoration and can help you recover quickly after a fire occurs

A Look at the Different Types of Floods That Can Cause Damage to Your Home | SERVPRO® of Western Dutchess County

11/13/2020 (Permalink)

A street lined with businesses and flood waters up to their doors. Be prepared ahead of time if you can for different types of floods and how they can affect your home!

Flooding is an extremely dangerous weather event, and it can happen when it is least expected, even in the Hudson Valley.

While a flood may seem like an event unlikely to happen, every year they impact around 75,000 people across the United States, causing billions of dollars of property damage in the process.

In simple terms, floods occur when there is too much water, but we will be looking at the various types of floods below to give you a greater understanding of why they happen.

The National Severe Storms Laboratory lists out five types of floods that can occur due to different conditions. While all of these floods can be destructive, they can cause issues for those impacted by them in vastly different ways.

The Types of Floods That Can Lead to Water Damage

-A River Flood

A river flood takes place when the banks of a river are not high enough to contain the water within. These are generally caused by slow-moving, steady rain or a combination of rainfall and snowmelt that causes the river to overflow.

-A Coastal Flood

Impacting areas along the coast, coastal floods are caused by high tides coupled with heavy rainfall. Coastal floods are especially prominent in areas that are low-lying and located on the ocean.

-Storm Surges

A storm surge occurs when a severe storm creates wind, waves and low pressure that lead to a much higher tide. Storm surges happen quickly and flood large areas at a time, and they are considered an extremely dangerous type of flood.

-Inland Flooding

When a rain-producing storm hovers over an area for a long time or heavy rains fall quickly, inland flooding can occur, as it creates too much moisture for the regular drainage systems to absorb. Inland flooding can also occur when dams or levees fail.

-Flash Floods

The most dangerous type of flooding, flash floods occur within six hours of a storm beginning and often provide little notice that they are developing. They can occur within minutes and are considered the deadliest type of flood there is.

If your home or business has received water damage due to a flood or another incident, we are ALWAYS here to help. You can reach us 24/7 to receive a response from our expert restoration technicians— call us today.

No Matter the Job, SERVPRO of Western Dutchess County Has the Tools to Get It Done!

11/11/2020 (Permalink)

A photo of 2 green SERVPRO trucks in a parking lot with an insulation vacuum and full bag attached. This insulation vacuum is being utilized to remove a large amount of wet insulation from a crawl space.

No two water damages are the same. It doesn’t matter if it’s from a pipe burst, an appliance malfunction, a leak from a hot water heater or a flood, each one must be handled and remedied in its own customized way. SERVPRO of Western Dutchess County has been remediating and restoring water damaged properties since 1992, in fact, it’s the cornerstone of our local business.

For larger losses that affect a greater area, you can count on us to have the experience and the equipment to get it done the right way, the first time. We pride ourselves on extensive and ongoing training and always having the needed tools on hand. No waiting for specialty tools or personnel to arrive from elsewhere, helping make the remediation process seamless.

When there’s a large amount of insulation in a basement or crawlspace that’s been saturated, it needs to be removed cleanly and safely. Our professionals utilize the insulation vacuum to make this type of job quick and effective. It helps contain the affected insulation in an easy to dispose of fashion and can be utilized outside for less special restrictions.

For even larger water damages that need to get dried out, like an auditorium, arena, or commercial structures, we use a powerful industrial machine called a Desiccant Dehumidifier. Desiccant dehumidifiers utilize chemical attraction instead of condensation to remove water from the air. Because they do not use condensation, they are not limited by low dew point temperatures, and when used properly, they produce the lowest vapor pressure of any dehumidifier. Portable desiccant dehumidifiers work best in cool and/or dry environments. The cooler and drier the air going into the desiccant, the drier the air will be coming out. 

If your home or business has suffered any level of water damage, call the pros who have been taking care of properties for over 28 years. We’re available and ready to help 24/7, and we’ll make it "Like it never even happened."

No Matter the Kind of Cleaning You Need, SERVPRO of Western Dutchess County Can Do It

11/9/2020 (Permalink)

An image of 4 lightbulbs on a green background, the 3rd being lit up with the SERVPRO logo on it and the rest unlit. SERVPRO of Western Dutchess County will successfully tackle any kind of cleanup you need, call us today!

Cleanup and restoration have always been the absolute cornerstone of our local business since 1992. Of course, we handle the large damages like fire, smoke, water and sewage cleanups, but those are only part of what our professionals can do for your Dutchess County home or business.

Since the beginning of the pandemic, our certified professionals have been set to task and put together a defensive cleaning program to tackle COVID-19 related concerns. Whether it’s on a preventative level or to tackle a confirmed exposure situation, our crews have been working around the clock to help keep businesses open and homes sanitized. From weekly fogging and wipe down services to full touch points, encapsulation and deep cleaning, there isn’t a unique situation we’re not experienced for.

Many families have completed home projects while they’ve been indoors, but those can leave a large amount to be cleaned up! If you’ve had or done any renovations or work in your home, let us handle the post-construction clean-up for you. Even if it’s a garage, a shed, a bathroom, that sheetrock dust or sawdust can get out of hand!

Being inside during the pandemic and then facing that again because of the winter months, it’s a good idea to have your dryer vent and home duct systems cleaned. Dryer vents should be cleaned yearly by a professional to help keep your dryer working properly and to avoid fire hazards from the lint and debris build up.

Your home’s ductwork should be cleaned every 3-5 years to help ensure maximum efficiency and to help eliminate the build-up of allergens, mold spores, dust, fur and small debris that inevitably gets caught it in over the years. Indoor air quality is important to consider for many reasons but certainly to help avoid adverse health risks.

Our bio-hazard certified professionals can also take care of any kind of vandalism and graffiti, hoarding situations, odor removal and crime scene clean-ups. With over 28 years in the industry, we are armed with the necessary safety protocols, equipment and products.

If you have found yourself, family members or your business in need of any type of cleaning services, turn to the pros in cleanup and restoration. We’re always here to help and will make it "Like it never even happened." Ready for your emergency 24/7 at (845)831-3600.

The BIG Do's and Don't When Dealing With Water Damage at Your East Fishkill Home

11/6/2020 (Permalink)

A bare kitchen with green SERVPRO drying equipment placed about. Safety is always first when dealing with a water damage situation. Protect yourself and family members with these tip.

If you find yourself dealing with a water damage emergency at your home, many questions are running through your mind. Of course, the first question is “Where do I start?” But after that and looking at the reality of the situation, it’s common to want to get everything fixed immediately, but safety is key and there are important things to be aware of:

DO:

-Shut off the water if you can or where the supply line is.

-Turn off circuit breakers for wet areas of the home or building, but ONLY when access to the power distribution panel is safe from electric shock.

-Call a plumbing professional to have the repairs done immediately.

-Call your homeowner’s insurance company and file a claim. Doing so quickly will help get remediation coverage determined fast and therefore, get the work done faster.

-Call us as soon as the water is off and you’re safe, (845)831-3600, no matter what time of day. We’re ready to help 24/7 and faster to any size disaster.

-If you can, remove as much excess water as you can by towels and mopping. If you have a wet/dry vac, getting up the extra water helps the process of restoration as well. Don’t worry if you don’t have one, our experienced water damage restoration technicians will take care of everything quickly.

-If you have any paintings, art objects, computers, documents, paperwork, publications and other materials that are valuable or sensitive to moisture, get them to a safe and dry spot quickly. Leaving books, newspapers, magazines or other colored items on wet carpets or floors can cause staining.

Our highly trained and experienced technicians can take care of drying out all of them items too. Our “restore vs. replace” methods will help keep the costs down as well to both you and your insurance company. Our goal is to restore your home and belongings rather that you having to replace. Keep in mind, not all personal items can be dried out or sometimes have had too much damage to them to be of use for you. Your insurance agent or carrier can help break down the specifics for you, and we’ll work with them directly to help make it seamless.

DON'T:

*DO NOT enter rooms with standing water where electrical shock hazards may exist. *AVOID electrical shock hazards. DO NOT enter affected areas if any electrical outlets, switches, circuit breakers or electrical equipment are exposed to water.

If this could be an issue, call the fire department for assistance.

-Your household vacuum cleaner is not built to remove water. That could possibly cause electrical shock or damage to the vacuum cleaner.

-Anything electrical is going to be a hazard right now. Don’t use TV's or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.

-If the ceiling is wet or if water has entered rooms where ceilings are sagging from retained water, it’s dangerous to try your ceiling fan.

Safety is first and foremost when it comes to water damage in your home. Following these DO & DON'Ts can help reduce damage and increase the chances of a successful restoration. These emergency tips will assist you in taking the proper action until the SERVPRO of Western Dutchess County trained professionals arrive. We’re always here to help!

How to Choose A Restoration Company for Water Damage in your Wappingers Home

11/6/2020 (Permalink)

2 SERVPRO green vehicles parked at a residential damage early in the morning. Choosing the right restoration company can make a huge difference in recovering from damage at your home.

If you’ve discovered that you’ve suffered fire, water or sewage damage in your home, a common reaction is confusion and not knowing the right steps to take or even the first call to make. Between consulting with your homeowner’s insurance and that added stress, figuring out what restoration company can help, assessing damage to personal items and taking care of other urgent tasks, it can be an overwhelming and stressful time.

However, by choosing a reputable and certified restoration company in advance, homeowners can alleviate at least one part of the process before it even begins and feel some relief. The highly trained and experienced staff at SERVPRO of Western Dutchess County will help guide you the rest of the way.

There are quite a few restoration companies out there so it can be difficult to determine what is important when researching restoration companies. Some have different focuses than others, some are not local, some aren’t available quickly. Here’s a guide of what to look for to make the right choice:

*A Full Restoration Provider

Home damages, no matter the cause, often require multiple types of restoration. Water can cause structural issues and possibly mold growth, which means not only the removal of water and drying things out, but sheet rock, insulation, sub flooring and other components might need to be replaced as well. Mold remediation might end up being needed if too much time from damage to restoration has passed. Our can handle every type of damage remediation from the very beginning to the final touches to provide full restoration of your home.

*A Flexible Emergency Service

When you discover home damage, you want to be sure you can contact your restoration company right away, no matter the time of day. That is why we have a 24-hour, 7 day-a-week emergency line staffed by live people, not just a recording, so we answer whenever you call and can assemble our teams right away.

*A Thorough Training Program

Technicians who perform restoration need to be consistently trained and highly skilled, which is why we only use the highest standards in the industry to design our training materials and educate our technicians as well as industry leading technology and equipment. We pride ourselves on constantly evolving as new programs are introduced and additional certifications are gained.

A Scalable Model

While we have been a LOCAL community business for over 28 years, we also have a nationwide network of other franchises that we can work with if a large scale disaster or storm were to occur. Whether it’s man power, equipment, specialty services or just someone needing help, this allows us to treat every job with the same level of service and expertise, whether for a single home or an entire area.

If you have experienced fire, water, sewage, mold or any storm damage, we are always here to help! Program our number in your phone, (845)831-3600. One less thing to worry about!  We’ll help get you back to preloss condition, "Like it never even happened."

Must-Haves for Your Emergency Kit, the 2020 and Beyond Version

11/6/2020 (Permalink)

An array of items laid out to fill an emergency bag Having an emergency kit fully packed for grab-and-go is a great way for your family and pets to be prepared for whatever disaster might occur.

When a weather emergency or other disaster strikes that could force you to leave your home or happen while you’re away from home, there won’t be time to gather your supplies before heading to a safe space to wait it out. That is why having an emergency kit that is fully stocked and ready can make such a big difference in your survival during a disaster. 

Experts recommend that your emergency kit contain enough for several days for each family member and pet, as well as some necessities such as personal hygiene supplies and emergency radios. Though we all hope we will never experience a serious disaster, having an emergency kit is the best way to obtain peace of mind and know your family will have what it needs to get by.

The Basic Emergency Kit

Every emergency kit should be tailored for individual needs and considerations, however to build an emergency kit with the bare necessities, this is what Ready.gov recommends:

  • At minimum, one gallon of water per person per day for at least three days
  • A three-day supply of non-perishable food per person
  • Either a battery-powered or hand-crank radio for local alerts
  • A NOAA Weather Radio for national alerts
  • Flashlights and headlamps for each person
  • A well-stocked first-aid kit, don’t forget gloves, masks and hand sanitizer for all
  • Any prescription medications your family members may require
  • Pet supplies including leashes, bowls, food, prescriptions and any comfort item they like. Make a copy of their license to carry with you as well for proof.
  • A surplus of batteries for the flashlights and radios
  • Whistles to signal for help and locate each other if necessary
  • Paper towels, toilet paper, garbage bags, wet wipes and any other personal hygiene supplies
  • A can opener and utensils for food
  • Local maps of the area with shelters clearly marked
  • Portable chargers and several cell phone charging cords

Additional Supplies for Emergencies

Having the above items is an ideal place to start, but if you have the space and ability to build out a more robust kit, there are some additional items you may want to include:

  • Tools such as wrenches, hammers, nails and pliers
  • Plywood in case it is necessary to barricade doors or windows
  • Duct tape and plastic sheeting in case an impromptu shelter needs building
  • Solar-powered chargers for using electronics long-term
  • Climate-appropriate spare clothes
  • Thin, camping-style blankets and small pillows
  • Unscented bleach, which can be used as a disinfectant or water purifier

There are many versions of this kit out there, take your time and do some research to find the one that works best for your family. Remember to check on expiration dates or for leaking bottles and supplies, or if pests have gotten into the kit.

If you’re in need of any emergency services for your home or business due to any sort of disaster, SERVPRO of Western Dutchess County is always here to help, 24/7!

Creating a Fire Escape Plan for Your Wappingers Home

11/3/2020 (Permalink)

A family sitting around a table looking at a drawing of exits in their home Fire escape plans are a great way for everyone to know what to do in the event of a fire and to get to safety quickly.

When a fire breaks out, it is human nature to panic but everyone has a different reaction. Because it is not a scenario that most of us have ever been faced with, it can be alarming and overwhelming to experience. However, it is important to try to react rationally in order to get yourself and your family members to safety.

A fire can start spreading in as little as 30 seconds, and experts estimate that you typically only have one to two minutes to react and get to safety when a fire starts . Therefore, it is important to have a fire escape plan that the whole household is aware of and practice it regularly. That way, when a fire breaks out, everyone will know exactly what to do to stay safe.

Here are the steps to creating a fire evacuation plan:

  1. Create a custom plan. Every family is different, there is no one-size-fits-all approach to a fire escape plan. Make sure to consider elderly family members, children who might sleep through a fire alarm and pets. Take note of time needed to get everyone to an exit and locate pets to get them to safety. Keep in mind, pets sense danger much quicker than we can and have been known to hide in hard to reach spots.
  2. Identify two exits. Each room should have two exits so those inside can escape no matter where the fire is. If necessary, equip upstairs rooms with emergency ladders so windows can be the second point of exit.
  3. Set a spot to meet. Pick a meet-up spot in advance that will be safe, such as a nearby landmark, a neighbor’s yard, tree or mailbox. Make sure everyone is clear on the location of the meet-up spot.
  4. Consider all scenarios. There are many scenarios that can contribute to a fire, and it is important to prepare for all of them. Do not focus on preparing for one source of a fire and neglect to prepare for others. For example, don’t focus on a fire only occurring in the kitchen when it can happen in the basement or attic.
  5. Practice often. Get the entire household together to run a fire drill at least twice a year using a mock scenario. Be sure any overnight guests are aware of the plan as well.

Tip: Get children excited about planning so they will be more involved in the process and less scared. Drawing a map of the home and letting them identify the exits is both a functional and educational activity.

Fire Prevention Tips

  • Install smoke detectors in each bedroom and on every level of the home.
  • Check smoke detectors once a month. Replace batteries every time the clocks change or at least every 6 months, even hard-wired detectors.
  • Replace smoke detectors every 10 years.
  • Make sure all candles are extinguished and no holiday décor is around them.
  • Never leave open flames unattended.
  • If you have a Christmas tree up, don’t let it get dried out. It can burn from hot lights in minutes.
  • Do not overwhelm electrical sockets with excessive plugs.
  • Keep combustibles in a safe place.
  • If you are grilling outside, make sure the grill is cold before putting it back up against the house.
  • Don’t run appliances at night like clothes dryers. Make it a yearly maintenance check to have the dryer vent cleaned out too.

If you’re ever faced with fire and smoke damage in your home or business, don’t hesitate to call us. Our emergency services are available 24/7 for all restoration needs. SERVPRO of Western Dutchess County is always here to help.

Did You Know That Your Clothes Dryer in your Poughkeepsie Home Can Be a Fire Hazard?

11/3/2020 (Permalink)

Dust, dirt and debris filled accordion-style dryer vent in a home A clogged dryer vent is a fire hazard, get this cleaned at least once a year!

Scary fact, every year firefighters respond to close to 14,000 residential fires caused by clothes dryers. 30% of these fires is due to an accumulation of lint and debris in the dryer vent. Not cleaning out your dryer vent yearly can set you up for a serious fire hazard that's far more serious than your clothes taking longer to dry.

Here are 4 simple practices to ensure safety in your laundry room:

-CLEAN THE LINT FILTER AFTER EVERY LOAD: Not only will this help prevent a fire, but your clothes will dry faster and help keep your machine running smoothly. Not only does fuzz accumulate in the venting, but allergens, pet fur, little rodents and other yuck will just keep piling up until the vents are cleaned.

-REPLACE OLDER ACCORDION-STYLE DUCTS: Plastic or foil accordion-style ducts connecting your appliance to the vent should be replaced with a rigid metal duct that won't sag and collect lint and debris.

-CLEAN THE DRYER DUCT ANNUALLY: The easiest (and inexpensive) way to have it done correctly is by hiring a professional to do so. They know exactly how, where and what, that equals a lot less hassle to you. There is specific equipment involved, clips, ducting and moving of other things that are better handled by a professional.

-CHEMICAL-STAINED CLOTHING IS NOT FOR DRYERS: Do not put flammable-stained garments in the dryer. Substance like gas, cooking oil, cleaning agents, or other flammable chemicals or substances need special care. It's recommended to wash such stained clothing more than once to minimize volatile chemicals, then hang to dry. It’s a fire hazard that isn’t worth the risk and putting them in the dryer will make the stain set. A little dish soap works wonders on chemicals stains too. Rub a little on the spot with a brush or hard sponge and let sit before washing.

IMPORTANT: In the event that a fire does start, keep the dryer door closed to limit its oxygen supply—a fire needs oxygen to keep it going. When it’s safe to do so, call your insurance company to file a claim and then call SERVPRO of Western Dutchess County!

Not only can our professionals take care of restoring your home If your family has experienced a fire, but we ALSO HANDLE DRYER VENT CLEANINGSSERVPRO® of Western Dutchess County can help 24/7, give us call at 845-831-3600 to learn more!

Being Safe During Various Storm Conditions | SERVPRO® of Western Dutchess County

11/2/2020 (Permalink)

A large tree laying on top of a house having fallen on it in a storm You're in good hands with SERVPRO of Western Dutchess County's storm damage response team!

In the Hudson Valley, we're "lucky" enough to experience storms of all sorts. From blizzards to straight line winds, storm safety is such an important thing to focus on in order to keep your household safe. Storms can come about suddenly, cause extensive damage and leave just as rapidly—but for those who are prepared, it's a bit easier to recover.

Because the weather can be unpredictable, it is wise to have a plan for various storm conditions so you can stay safe no matter where you are. Whether you are away from home, at home or need to evacuate, it is important your family knows what to do.

If You Are Caught in a Storm Away From Home

Storms never occur at convenient times, and if you are out and about, it is important to know what to do. If you are driving, your car is actually a safe place to seek shelter. Pull off of the road, turn off the ignition and avoid touching anything metal inside for the duration of the storm. If you are not near your vehicle, try to find a covered shelter or building and avoid being near tall trees or power lines.

If You Are Caught in a Storm At Home

Your home is the best place to be if a storm is moving through, so if one starts up, stay put. Move all household members, including pets, to your designated sheltering area that is free from exterior windows or doors, such as a bathroom or hallway, and tune into local weather updates so you can stay alert.

If You Have to Evacuate Due to a Storm

Evacuation can be a frightening thing, but if you have prepared for it, it can be less scary. Make sure you are aware of the local evacuation routes away from your household and that each family member has a “go bag” of emergency supplies packed and ready. Be sure to stay alert to which shelters in your area are open and which accept families with pets, if relevant.

If your home has sustained any kind of damage due to a storm, we are here to help. You can get in touch with us anytime and we will respond right away. Contact us 24/7, we're ready to help!

Why Work With Us to Restore Your Fire Damage at Your Hopewell Junction Home?

11/2/2020 (Permalink)

A couple comforting each other while looking at the remains of fire damage to their home and vehicle No two fire damages are the same, choose the local leader in fire damage restoration, SERVPRO of Western Dutchess County.

Experiencing a fire is something none of us would ever plan to do, and hopefully, you will never have to. However, as part of a comprehensive fire preparedness plan, knowing what you can do in the event of a fire is key to making a speedy recovery and having the damage to your home handled comprehensively.

When you prepare for a fire, the first thing you should do is make sure your family has a proper evacuation plan in place and the second is to make sure you know exactly who to call if a fire causes damage to your home.

Why Choose Us for Restoration After a Fire?

We Will Answer Your Call and Get to You Quickly

When you call us for restoration, you won't spend hours on the phone listening to hold music and pressing prompts leading to nowhere. We have people waiting to take your call 24 hours a day so you can count on receiving a quick answer regardless of what time you need to report your damage. When you call us, we will gather all the pertinent information and dispatch an emergency response team to you right away so you are not left waiting around for help. We are local and ready to help 24/7.

Our Technicians Are Experts in Their Fields

Not only do we only hire the best of the best, but we invest extensively in their training, too. When our technicians respond to your damage call, you can be certain that you will be getting extremely talented professionals who will be able to fully handle your fire damage with expertise and care.

You Will Receive Complete, Customized Restoration

We handle many types of restoration, meaning that when you have fire damage, you can count on it being fully restored. Whether the fire has caused structural issues, water damage or cosmetic problems, you can count on us to handle it all so that your home feels exactly how it did before the damage occurred.

If you have damage from any kind of fire, you can count on us for restoration. Call us at any hour to report damages or learn more about our processes thanks to our 24/7 service line. 

Winter Prep Tips You Can Do In The Fall To Protect Your Beacon Home

11/2/2020 (Permalink)

An image of a little white bird house with a red scarf wrapped around the base and a grey winter hat on top, covered in snow. Some easy fall prep can really help keep your home protected in the bitter winter months.

Living in Dutchess County has probably gotten you used to what your family might need for the winter months. Big, cozy sweaters, blankets and coats come out, lots of warm-them-up meals to plan, getting the shovels and ice melt out of storage and handy, fireplaces cleaned and wood at-the-ready.

How about your home? Consider what your home needs to keep it running in the cold temps as well. Some simple home strategy in the fall months can help avoid a very costly and inconvenient experience in your Ulster County home this winter. (Think pipes bursting or ice damming, zero fun there.)

Creating a list of to-dos’ around the house before winter comes can be a reliable source that you’ll come to count on and revise over the years with what’s more important or more useful than other things on the list. Important things to include:

-Winter heating costs- It’s a great idea to put some savings aside for unexpected issues like plumbing failures, fireplace problems, heating system malfunctions and pipe issues. While your homeowner’s insurance might be able to help with some costs due to damage, don’t rely on it 100% as there are a ton of variables that are covered and not. Good idea to call your local insurance agent to be clear on what’s covered in case something unexpected happens.

-Windows and doors can equal drafts in the winter, especially in older homes. Don’t forget the basement and check everywhere for drafts and insulate or seal as needed. Put in storm windows and doors if you have them. Weather stripping and door draft stoppers are inexpensive and easy.

-Consider hiring a professional to perform a furnace inspection as well as having the dryer vents and duct work cleaned and to check the fireplace. We recommend these services on a yearly basis.

-Drain any water from outdoor faucets, spigots, hoses and sprinklers. Locate water sources if they need to be shut off in an emergency. Use heat tape on problem pipes inside the home to help prevent them from freezing.

-Use caulking or weather stripping around entry points if any pipes or ducts travel through an exterior wall.

Some solid prep work in the fall can really help in the long and short run of things. Not just peace of mind for safety and security, but for your wallet too.

SERVPRO of Western Dutchess County is here to help in any fire or water damage situation, our experienced and trained crews are here 24/7 for your emergencies. Give us a call whenever you need us, we’re faster to any size disaster!

How To Protect Your Dutchess County Home From Severe Weather

10/29/2020 (Permalink)

A man installing weather stripping on a white window Some easy weather proofing to your home could help avoid water damage from severe storms.

When severe weather is on the way, many homeowners become extremely concerned with the damage that can occur to their homes. If this applies to you, you can gain valuable peace of mind from implementing weatherproofing measures around your house.

Around half of insurance claims are due to weather, but with a bit of preparation, you can help reduce the likelihood of this occurring. Weatherproofing your home is not a huge project—in fact, it is really more about implementing a few key things into your regular home maintenance.

Checking your roof and gutters, installing weather stripping and considering a new coat of paint can go a long way toward preparing for a storm.

Measures to Take Around the House to Increase Weatherproofing

  1. Keep Your Shingles in Shape
    If you live in a newer home, you may have never given a thought to the chance of having a roof leak, but there are many reasons a leak can spring up, even on newly constructed homes. Check in often to look for signs of wear and tear—often loose or missing shingles are a strong first clue. Water stains or leaks in the attic, even mold growth, are sure ways to tell you've got a problem.

2. Beat the Weather with Weather Stripping

        Adding weather stripping is an afternoon              project that has many benefits.                            Weather stripping is installed around the              doors and windows of the home to seal                them from the outside world. Not only does          it help prevent water damage from heavy            rains, but it is also recommended by                    Energy.gov because of how much it can                save homeowners on energy bills.

3. Gut Debris from Your Gutters
    Clogged gutters can lead to water standing in      places where it should not be, which can              eventually seep into your home and lead to          water damage. Gutter cleanings should be            done at least twice per year to remove any          debris, in addition to checking on them for            cracks, signs of drainage issues or other              indicators that they may be in need of repair.

4. Pick the Right Paint
    The next time your home is in need of a paint      refresh, consider choosing a high-tech                  selection rather than a basic exterior paint.          Many paints are now engineered with                  weatherproofing right in the coat.                        Technologies like UV ray resistance and                waterproofing can make your home more            resilient to weather and less likely to                    experience damage from wear and tear over        time.

If you have any water damage from any kind of storm to your home, we are always here to help. Contact us 24 hours a day for a rapid response.

Steps to Think Through Regarding Disaster Recovery for Businesses | SERVPRO® of Western Dutchess County

10/28/2020 (Permalink)

insurance policies binders and pen sitting on black table in large conference room Since 1992, SERVPRO of Western Dutchess County has been your go-to in case a disaster occurs.

Planning ahead is vital for any Dutchess County business, which is something that you are well aware of—but have you considered the ways that a disaster can impact your plans? Disasters are devastating for businesses, but for those who plan ahead, it can be much easier to recover from them.

Making sure your safety considerations are in place beforehand is so important, but once you do that, you can begin working through your recovery process. Knowing how to contact your business insurance broker or company to file a claim, keeping in touch with customers and learning what your financial options are can go a long way in helping you reopen your doors more quickly.

Considering Disaster Recovery at Your Business

See what your insurance has to say. The types of coverage you get from your insurance provider can vary based on your policy, so it is important to contact them quickly after a disaster to determine what damages you will be able to file. Once you do this, reach out to your local restoration provider, too—they can spring into action quickly to prevent further damages.

Update your customers on your operations. Depending on the disaster your business is impacted by, you may have to make changes to your operating structure while restoration is occurring. If this is the case, updating your staff, customers and clients is key to getting their support, either in the interim or when you reopen. Whether you are doing gift cards, takeout or limited hours, social media makes it easy to keep your customers in the loop.

See what financial assistance you qualify for. Losing revenue is often the most catastrophic impact of a disaster for businesses, but the Small Business Administration has loan programs that can help. These funds can help cover lost revenue, repair costs and other expenses business owners are likely to occur, so it is wise to see what you qualify for so you can take advantage of them. They are often offered with extremely low interest rates and flexible repayment solutions to make it easier for businesses to use them.

If your business has been damaged due to any kind of disaster, we’re here to help. Contact us 24/7, we'll get you back on your feet quickly with our commercial restoration services.

What You Should Do If Your Dutchess County Business Has Been Vandalized.

10/24/2020 (Permalink)

Shattered glass on a set of doors to a commercial property. Call SERVPRO of Western Dutchess County in the event your business has been vandalized.

Any type of vandalism to your business can be devastating, emotional and overwhelming. Being a local business ourselves, we understand the urgency to get everything cleaned up and back to normal as quickly as possible.

Effects of Vandalism

Vandalism can impact your business in a myriad of ways. Firstly, and depending on the situation, it can cause physical damage your property. Damaged or defaced property requires time, effort, and money to repair between health and safety information, police reports, insurance adjusters and other procedures.

Secondly, vandalism may cause your business to lose income if your property needs to be closed for any amount of time.

Thirdly- graffiti, trash, and other types of defacement can have a negative effect on your company's image. Such damage can deter potential customers from entering your premises. Fourthly, vandalism can lower the value of your property. Property that has been damaged or defaced may be unattractive to potential buyers or tenants.

Finally, some types of vandalism, such as broken windows, can cause bodily injury to employees or visitors. 

Don't let your commercial property stay boarded up.

After safety has been restored, alarms have been deactivated, police reports have been filed, call your insurance company to file a claim if damages have occurred. While every commercial policy is different, it might be a covered loss.

Call SERVPRO of Western Dutchess County at 845-831-3600 immediately after and follow these DOs and DON'Ts when your commercial property has been vandalized:

DO:

-Hose or wash off egg damage from building exterior as soon as possible.

-Vacuum glass particles from carpets and upholstery.

-Save containers which reveal the ingredients of spilled inks, cosmetics and paints.

DON'T

-Attempt to remove ink, paint or cosmetic stains.

-Touch or go near any blood or fluid.

-Operate damaged lamps or appliances.

-Discard furniture wood chips, broken pieces from porcelain, furniture or art objects.

Once SERVPRO of Western Dutchess County has arrived at your location, we'll take it from there and get your facility and the people who depend on it back in operation quickly. Our professionals can board up windows and doors, clean up glass hazards, any soot or smoke damage and are certified in biohazard remediation and structural restoration. We will mitigate the damage to the structure and contents and provide effective cleanup and restoration services and work either with your insurance company or directly with you. 

SERVPRO of Western Dutchess County is always ready to help get you back on your feet effectively and efficiently. Put our information into your workplace emergency and safety plan, were here to help 24/7 at (845)831-3600.

Ways to Make Your Dutchess County Business More Resilient to Water Damage

10/22/2020 (Permalink)

A photo of a white computer keyboard submerged in water. Keep your business resilient to help protect your investment!

While water damage is something that no business owner expects, it is something that can
happen to anyone at any time. Water damage can be as simple as leaky plumbing or as complicated as a full-on flood, and also can occur due to many scenarios in between (storms, fire damage, toilet overflows, etc).


Making sure that your business is as resilient as possible to water damage is a great way to
protect your investment and be sure you are prepared.


Tips for Lessening the Impact of Water Damage on Your Business


1. Purchase Flood Insurance
Unfortunately, many business owners discover far too late that flood insurance is not included in
their commercial policy—and depending on the extent of damages, this can be devastating. The
National Flood Insurance Program set up through FEMA provides coverage to businesses to
help them recover, and even if you are not in a known flood plain, it might be worth considering
the addition of this to your policy just in case.


2. Back Up All of Your Files
Whether your business is still using paper files or has migrated to a more digital solution, it is
important that you have everything essential saved in case water damage were to occur.
Whether it is a burst pipe or a sudden flood that causes damage, it can be impossible to recover
documents once they become fully submerged in water. Determine the best process for your
business to back up its data and be sure to keep up with this regularly to make sure you have
everything you need.


3. Ensure You Have a Restoration Plan
When it comes to water damage, one of the best things you can do is ensure that you are able
to start on the restoration process quickly in order to prevent mold growth and other secondary damages from occurring. Be sure you have done your research regarding commercial
restoration providers in your area so that you are able to call them as soon as damage is done
to your business and get the restoration process started right away.


If you are in need of any kind of commercial restoration for water damage, we are here to help. Our professionals are experienced and certified in water damage mitigation and ready- 24/7.

Contact us today.

Mitigating the Risk of a Fire at Your Beacon and Fishkill Businesses

10/21/2020 (Permalink)

An empty office desk, computer, equipment and files on fire Business planning for the unexpected, including fire risks and safety should always be included in any emergency procedures.

If 2020 has taught business owners anything, it's to be prepared for everything. It's a sure bet for business owners to take what measures they can to mitigate the risks to their business— especially where emergency preparations are concerned. Emergencies such as fires can cause extensive damage to your property and building, leading to an interruption in operations, set backs and can even cause permanent closures in some situations.

Fortunately, there is plenty that business owners can do to lessen the fire risks that their business faces. This is a great way to protect the investment you have made—both by setting yourself and your staff up for safety, but also by helping you mitigate the damage and reopen more quickly after the situation.

Lessening the Fire Risks Your Business Has

Follow code guidelines and inspection schedules. Knowing what fire safety codes apply to your business according to The National Fire Protection Association is a great place to start with your preparedness efforts. Knowing when you should be having regular equipment inspections, what precautions to take with equipment and other key fire safety elements can go a long way in strengthening your efforts.

Identify your specific risks. Different business types carry different fire risks based on many factors, including equipment, location, and any chemicals or flammable materials you must have on-site. Knowing situations like this where you might be exceptionally vulnerable is essential to protecting your business as thoroughly as possible.

Create (and practice) a fire evacuation plan. Helping staff prepare for a fire is another must as a leader at your business. Host regular fire drills to ensure staff are prepared to handle a real-world fire scenario—practice evacuation and meeting in a designated spot, then have a debrief afterward to answer any questions or understand concerns. Every area of the office should have two exits to use in case of a local fire, as well.

Have regular fire safety seminars with staff. Gathering employees for fire safety tip demonstrations will help keep everyone on the same page for fire efforts. Making sure everyone is aware of the preparedness efforts you are making will both keep them informed and conscious of their own fire safety habits.

If your business has experienced a fire, we’re here 247 to respond and begin restoration. Call us today to learn how we can help you.

Why Being Prepared Can Decrease the Severity of Damage During a Storm

10/19/2020 (Permalink)

an image of a stormy sky and a yellow road sign saying "Storm Weather Ahead" in black print. SERVPRO of Western Dutchess County is here to provide you with a rapid response. Contact us right away if you experience any storm damage.

When one thunderstorm moves through an area and leaves without any incident, assuming the next one will be the same is common. However, all it takes is a single storm to cause heavy damages, and every single one has the potential, too.

We always recommend preparing in advance of these storms so that when a severe one does move into the area, you will know you have done all that you can to reduce damages.

Know You Have Done All You Can to Reduce Damages

Prepare your home as much as possible. It can be impossible to predict exactly what types of damages a storm will do, but by trimming back any errant tree branches and securing any loose objects around your yard, you can at least prevent the wind from running things into your house. Another household preparedness tip many people consider is installing a storm generator so you can still use your home’s electronics after a storm. Some owners have installed sump pumps and generators in their basements as a way to help from flooding.

Create a family communications plan. When your family is safe at home and severe weather is imminent, it is easy to get everyone to your designated sheltering area and know for a fact you are all safe. However, if your family is out and about, it can be more difficult. We always recommend coming up with an emergency communications plan so you can all check-in and be sure everyone is safe. Make sure your pets are part of this plan as well.

Make sure your emergency kit is stocked. Packing your family an emergency supply kit is highly recommended, as it will contain everything you need to stay safe and comfortable both during and after a storm. Make sure you have enough food, water, medication and other supplies (including pet food) to last everyone at least 72 hours to be safe.

Consider getting a weather radio. While we all rely on our phones for any pertinent alerts, cell networks can often be unreliable during severe weather. We always recommend having a secondary way to get alerts other than your phone or something electronic, such as a weather radio. This way, you never have to worry about missing essential emergency updates when a storm is nearby.

If your home is damaged by a storm, you can depend on the local property restoration experts at SERVPRO of Western Dutchess County to take care of any damages. Contact us at any hour to report damage and receive a rapid response.

Workplace Fire Preparedness for Your Dutchess County Business

10/18/2020 (Permalink)

An image of the interior of a business office in the background with a red fire alarm on the wall. A strong and understandable fire evacuation plan for your staff at your commercial property is crucial for the safety of everyone.

There are many things that business owners have to be cognizant of as they plan for the future, but have you considered how an emergency could derail your plans? Experiencing a workplace fire is something that can be absolutely devastating, and they are often the most difficult to deal with for those who did not have a plan in place.

To start your fire preparedness plans, we recommend starting with fire evacuation drills. Equipping your staff with the knowledge they need to safely escape the building will keep everyone safer and keep panic at bay if a real fire starts. Involve all staff members and ask for their feedback after a test run, you might need to make some adjustments based on what works best for them or processes/places you didn't think of initially.

Fire Evacuation Drills for the Workplace

Consult with your local fire officials. There is quite a bit of information online regarding workplace fire safety, but you should also contact your local officials for personalized recommendations. They can often come visit your building and give you advice on how to structure your evacuation routes to best serve you and your employees in the event of a fire.

Communicate and mark fire evacuation routes. Once it has been decided what fire exits to use, mark the routes clearly so they are visible for everyone in the building and brief staff on the future drill. Preparing everyone in advance for the drill can reduce panic and help everyone move to safety more efficiently.

Have fire drills frequently. Though it is common to view fire drills as an interruption to productivity, enforcing safety in the workplace is the most important thing. While your individual needs may vary, many businesses find that hosting a drill every quarter is sufficient enough to keep the protocols fresh in everyone’s minds without becoming too tedious.

Run different fire scenarios. There are many variances in how fires start and how they spread, so adding variances to your fire drills is highly recommended. Different exits may become blocked in a real scenario, so do the same during your drills so staff can get used to making decisions quickly in a high-stress scenario.

If your business has experienced fire damage, you can count on us. We specialize in commercial property restoration, no matter the type of business and will be here for you at any hour—contact us today.

Does Your Beacon Business Have a Proper Evacuation Procedure? | SERVPRO® of Western Dutchess County

10/17/2020 (Permalink)

A photo of the ceiling of an office with a red Emergency Exit sign hanging from it Cover all of your bases with an evacuation plan involving all staff members, the more the better!

For business owners with staff who work on location, emergency planning is about more than
just protecting your building and your belongings—it is vital that you keep your staff safe in the
event that an emergency breaks out, as well.


Though OSHA requires that every business has an emergency action plan, having it is only the
first step. From there, it is important that you memorize it, communicate it to employees and
practice it often so you can be certain that everyone knows what to do if they must suddenly
evacuate and can do so quickly.


Below, we will look at some of the key considerations for drafting and implementing your
emergency action plan so you can be certain that you can keep panic at bay and keep your staff
safe in a disaster scenario.


Creating an Emergency Evacuation Plan for Your Business: Consider the Possible Scenarios


The most common scenario that you should practice evacuation for is a sudden fire, but it is
important to think through all the possibilities that might leave you needing to guide everyone to a swift exit. This will help drive all of your future decisions, so be sure to seriously consider all the possibilities.


Plan out Evacuation Routes


Your evacuation routes should cover every area of your building to ensure that no matter where
anyone is when an emergency strikes, they can get out quickly. Every area should have two
exits in case one becomes blocked, and it is wise to keep pathways free of clutter or
obstructions so there are no obstacles to a quick escape.


Rehearse Your Evacuation


Including all employees in this process is vital, as it is a must that they know what to do during an
emergency as well. Have regular evacuation drills that involve different scenarios and evacuation routes so that everyone is as prepared as possible. Once the drill is over, bring the group together and review the process, giving everyone the chance to ask questions or bring up difficulties that arose during the drill.


If your business is damaged in a fire, storm or another type of emergency, you can count on us
to help. Contact us at any hour to report your damage and get a quick response from our
expert team of commercial restoration technicians. We're always here to help.

Water Damage in Your Wappingers Home or Business Might Pose A Health Threat, Learn the Categories of Water

10/14/2020 (Permalink)

3 sealed mason jars, each filled with either clear water, grey water or black water Learn the 3 types of water when you've sustained water damage in your home or business.

Toilet overflows, interior pipe bursts, ice damming and storm flooding are each classified as different types of water. Some can contain bacteria, chemicals, debris or waste. Don’t assume it's harmless water when you suffer a water damage in your home! There are 3 distinct categories: clean water, gray water and black water.

The 1st step is always the same, clean it up and dry it out, as soon as possible is best to avoid the threat of mold growth.  It’s highly recommended to hire a professional restoration company to make sure all areas are dry, as some of these damages affect sub-floors, drywall, insulation and other interior parts of the home’s structure that have to be dealt with carefully and with the right equipment. Keep these things in mind as it will vary the type of cleaning and remediation depending on what you’re dealing with:

1: Clean Water

Clean water doesn’t pose an immediate threat to your health. Clean water is free of bacteria, microbes and other contaminants and is usually the result of snow or rainwater, broken water lines, toilet holding tanks, and malfunctioning appliances. While this water can contain naturally occurring minerals, it’s not drinkable but isn’t a super hazard.

Important Fact- it only takes 48 hours and contact with the surfaces of a home for clean water to become a category 2, Gray Water.

2: Gray Water

Gray water means the water damage cleanup and restoration needs to become more serious. This water may create a health risk since it will contain degrees of chemical, viral or biological contamination. It has the potential to cause illness if contacted or consumed.

Gray water occurs from toilet bowls overflows, sump pump failures, dishwashers, aquariums, washing machines and showers. The 48-hour exposure time applies here as well, since gray water becomes black water if not treated.

3: Black Water

Where there is black water, you now have the most serious of the 3 categories. Black water is considered highly contaminated as it usually contains or has encountered harmful chemicals, fungi and biological matter and can cause illness. The sources are toilet back flows, sewage pipe backups, seawater, rising water from rivers or streams, ground surface water or standing water.

It is best to treat all waters associated with water damage as black water because water picks up contaminants along its path. Consider the example of water running inside the sheet rock walls and insulation of your home. Each area it gets into, particles are picked up and carried along to whatever exit it can find, which is never safely outside.

The three classifications of floodwater are recognized by the Institute of Inspection, Cleaning and Remediation Certification (IICRC), an organization that certifies and sets the standards for the cleaning and restoration industries. Our technicians are certified by IICRC standards and best practices in water restoration and are available to help determine the steps to take to get your home back to normal.

It doesn’t matter what type of water has caused damage to your home or business, SERVPRO of Western Dutchess County is here to help get the situation under control. We’re always here to help! Don’t hesitate to reach out to us if you need emergency cleanup and restoration services, call us at 845-831-3600.

Have You Been Considering Installing a Sump Pump In Your Poughkeepsie Home?

10/12/2020 (Permalink)

A drawn diagram of a sump pump in a basement and the inner plumbing of it Sump pumps can be a huge help in keeping water damage at bay in your basement or crawl space.

For houses with basements, crawl spaces or in low-lying areas, installing a sump pump is a smart way to significantly reduce the likelihood that you will experience a flood—but it can be difficult to know where to begin.


Understanding the different types of sump pumps is key to picking the best model for your
needs in order to prevent the headache of water damage in your home.


An Overview of the Types of Sump Pumps You Can Install

-Pedestal Sump Pumps-

Pedestal sump pumps are a compact solution, ideal for small spaces where a submersible
pump and piping may not fit well inside the area. Pedestal sump pumps have a high-mounted
motor that sits above the water basin, which makes for easy troubleshooting and maintenance.
These motors are not waterproof, so it is important that they are mounted in such a way that there is no chance of them becoming wet.


-Submersible Sump Pumps-


With a submerged design, a submersible sump pump is basically the inverse of a pedestal
sump pump. Though larger, it is quieter and less invasive, with the added bonus of being
considered safer for households with children as there is less to tinker with by curious hands.
The submersible sump pump detects when the water is at a certain level in the pit and knows to
kick on, which is similar to how a pedestal pump works—but a submersible pump is generally
preferred, as they are known to be longer-lasting and require less maintenance with time.


-Battery Backup Sump Pumps-


A sump pump that is backed up with a battery can either be of a submersible or pedestal style,
but does not rely on your home’s electricity grid to operate. While these styles are typically more
costly upfront, they have the distinct benefit of continuing to do their job even if a storm knocks
out your power. Considering that storms are some of the biggest culprits of flooding to basements and crawl spaces, it might be worth considering these as a long-term investment.

**Check with your insurance carrier, some have specifics in regards to broken sump pumps and having generator or power back ups that you might not be aware of.**


If you’ve experienced water damage in your crawl space or your basement, you can count on us to take care of it quickly. Get in touch to learn more about our water damage restoration process that can work in any space.

How Our Restoration Mindset Helps our Dutchess County Homeowners

10/8/2020 (Permalink)

an image of dark and threatening skies with a red street sign stating "Natural Disaster." Have you sustained property damage and feeling overwhelmed? We are here to help, contact SERVPRO of Western Dutchess County.

Damage to your home is never an easy thing to experience, no matter what situation led to it. However, if the damage was due to a disaster, there can be emotional ramifications in addition to the physical ones to your home. While recovery is important, these emotional considerations can make it more difficult for your family to rebuild.

After helping countless local families on their own recovery journeys, you can be confident that we are here to help you, too. By offering full restoration, instead of simply liquidating your home and items, we can save you time and money throughout the process and ensure the house you return to feels like home right away by keeping the things you love safe.

A Restoration-First Mindset That Benefits Our Customers

We can help you save money on your insurance. Every insurance coverage plan is different, but for many, household damages are covered—but because events like water damage can be costly, claiming them can lead to rate hikes over time. With our restoration-first mindset, we can keep your claim number low so you can save money over time.

We can protect your sentimental items. While getting your family to safety is the top priority in any type of emergency scenario, this often involves evacuating without irreplaceable items you love. We have invested in the latest restoration equipment so we can work to restore these items even if they are damaged. We have been able to restore art, heirlooms, vintage items and family photographs for customers in the past so you do not have to lose these precious memories. Our goal is to restore rather than you having to replace.

We make sure your home feels like home again. If your family goes through a disaster or emergency, the return home is such a relieving moment, especially after restoration. We handle all aspects of your damage, including the cosmetic ones, so we will keep all the elements of your home and belongings intact whenever it is possible to do so after the damages.

If you have damages and are feeling overwhelmed, we are here to help. You can call us any hour of the day, any day of the week, in order to begin the restoration process. Contact us today to learn more

Keep Your Dutchess County House as Protected as Possible From Fires | SERVPRO® of Western Dutchess County

10/7/2020 (Permalink)

An image of a white smoke detector on a black wall surrounded by wisps of smoke You can never be too protected when it comes to fire safety in your Dutchess County home.

While going through a traumatic event such as a house fire is not on anyone’s agenda, making sure you are taking steps to prevent one from occurring is so important. Once started, fires can spread through the home rapidly and cause significant damage, which is why we advocate for people to practice prevention as much as possible.

Taking steps to prevent a house fire is something everyone can do through their daily actions. Simple safety tips and precautions go a long way in making sure your home and your family are as safe as can be.

Make Sure Your Family is Safe From House Fires

Check your smoke detectors. Smoke detectors installed in your home are one of the most important ways to receive alerts in the event that a fire is started. Detectors should be in every sleeping area and on every level of your home, and checked monthly to make sure they are still operational. Generally, you will want to replace your unit every 10 years, but check the manufacturer’s guidelines to be sure.

In the case of hardwired detectors, make sure they have a battery backup in the event of power loss.

Create a fire escape plan. Being able to escape in less than two minutes after an alarm sounds is so important for staying safe. It is wise to formulate an evacuation plan with your family, including two exits from each room, and rehearse it regularly so the protocol is fresh in everyone’s minds at all times.

Limit your fire risks. The actions you take every day have a big impact on your overall fire risk, too. Small things like keeping flammable objects on the counters while cooking, not staying in the room while a candle is burning and plugging too many things into an outlet can drastically increase the chances that a fire will break out at some point.

Keep a fire extinguisher handy. While you should only use a fire extinguisher if it is safe to do so, having one handy can make all the difference because of how quickly flare-ups can turn disastrous. Any time you are dealing with an open flame, it is recommended that you keep a fire extinguisher nearby so you can use it quickly should the need arise.

If your home is damaged by a house fire, we are here to help. Our expert fire restoration technicians are here 247 to spring into action as soon as you call. Contact us at any hour to report your damage and receive a quick response.

Flood Prep for Poughkeepsie Town & City Businesses

10/6/2020 (Permalink)

A photo of high rises, freeways and sidewalks flooded at night in a metro city Make sure your Poughkeepsie business is ready for any kind of emergency or disaster!

For those who own businesses in Dutchess County, practicing flood preparedness is a good investment of time. Though many underestimate their risk, it has been reported that all but 10% of natural disasters involve floods. Therefore, even those who do not think they would normally be at risk are wise to prepare.

Safety is the most important part of preparing for a flood, but it can also be helpful for your business continuity, too. By being prepared and preserving the right documents, you can work toward reopening much more quickly.

How Flood Preparedness Works for Businesses

Making sure your business is prepared might feel like a lot of pressure, which is why we’ve pooled some helpful tips and resources for you to access:

  • Locate your business utilizing FEMA’s Flood Map tool, which will show you your average risk and historical flooding information.
  • Take note of the list below to determine what documents would be helpful to preserve.
  • Communicate the guidelines of your official Emergency Action Planwith employees so they are educated and prepared.
  • Schedule emergency evacuation drills regularly and post maps of evacuation routes near exits.
  • Discuss your insurance coverage with your agent—many business policies require flood insurance to be an add-on.
  • Keep your emergency kit in the office fully stocked and up to date.
  • Elevate computers if possible before evacuation.

Preserving Helpful Documents

Keeping the right documents secured in an offsite location will ensure you have all the paperwork you need once the time to reopen comes. Here are some wise ones to copy:

  • An outline of every task that must occur for reopening to happen
  • Phone numbers of any third parties you should check in with—staff, vendors, etc.
  • Your insurance agent’s phone number, a copy of your policy (and flood policy, if you have it)
  • The guides to recover the backed-up computer files
  • Information about any outstanding loans, leasing agreements and other bank records.

SERVPRO of Western Dutchess County also offers Document Restoration in the event of damaged paperwork, records, documents, etc. Our restoration procedures adhere to all HIPAA and legal statutes so you can rest assured, your business is safe with us.

If your business has experienced water damage, a flood, fire or sewage issue, we are always here to help. Call us no matter the day or time, to get our certified team of professionals to your business quickly so you can get back on track,  24/7 at (845)831-3600.

Why Treating Water Damage Quickly is Essential in Your Hopewell Junction Home

10/6/2020 (Permalink)

A living room showing a gaping hole in the sheetrock ceiling exposing framing, saturated insulation and water pouring out. The quicker water damage is remediated, the less hazards you'll face in the near future!

Whether caused by a flood, an appliance leak or something else entirely, water damage is a headache for any homeowner to deal with. While some damages will need to be addressed immediately to make your home livable, if water damage occurs in a more remote part of the house, it may be tempting to wait to have it looked at until a more convenient time. However, this is the worst thing you can do.

Waiting to have your water damage treated can increase the damages, which will, in turn, increase the timeline and the cost of water restoration. Here are just a few things that can happen if water damage is not handled quickly:

Mold Can Begin to Grow Within a Day

While water damage is bad enough to deal with on its own, if mold begins growing, there are many new considerations that can be involved in the restoration. Mold can begin to grow in as little as 48 hours after water damage if conditions are right, leading to a more involved (and more costly) restoration process and possible health effects. Because mold spores waste no time in establishing themselves after water damage, making the restoration call quickly is the best way to prevent it.

Your Home’s Structure Can Become Damaged

Though we generally think of water damage as damage to objects within the home, the very structure of the building can also become damaged if the water has been allowed to sit untreated. Moisture seeps into floors and walls, causing swelling and deterioration among the structural aspects of the home. While this is common in situations of flood damage or burst pipes, it can also occur from much smaller leaks if they are not treated in a timely manner. A plumber or HVAC professional will need to make sure the source of the water is stopped or repaired for the remediation process to begin.

Appliances Can Pose a Hazard

As household appliances like refrigerators, ovens and washing machines sit in water damage-impacted areas, they can become hazardous and even pose a fire risk. Because it is difficult to determine the extent of water damage on your own, calling in a professional to assess the area and determine if your appliances are safe for use is the best course of action to take.

If you have experienced any kind of water damage in your home, don’t put off giving us a call. We are here 24/7 to begin the restoration process right away and make it “Like it never even happened.”

Does Your Beacon Business Have Emergency Procedures Put in Place for Severe Weather?

10/5/2020 (Permalink)

An image of the words "Emergency Plan" lit up in white, on a purple and pink background surrounded by business related emojis Unpredictable weather in the Hudson Valley makes it crucial to have an Emergency Plan in place for your Beacon business!

Severe weather is an unpredictable force that can truly happen anytime and anywhere. While this presents plenty of safety concerns, it also presents concerns for businesses as well. Making sure that your business is prepared for anything—especially a severe weather event—is key to overcoming any obstacles and resuming operations quickly after a storm. 

Creating an emergency plan is so important for businesses, both to keep everyone who works there safe and to ensure you do not face irreversible losses due to a storm or other weather event. Below, we will look at some ways that businesses can keep themselves safer in the face of severe weather.

Steps to Create a Severe Weather Plan for Your Business

  1. Understand Your Risks

To better plan for any severe weather event, understanding the risks your business faces is so important. You can use data from the NOAA to be better informed about the probability of severe weather so you can get an idea of what you are planning for. It is also important to note that for events such as floods, they are happening more frequently and in areas that were not previously impacted, so just because there has not been a historical risk does not mean it can be discounted as impossible.

  1. Plan for the Moment

If a severe weather event is going to occur, it will often occur with very short notice, so it is important to have a plan in place for the moment you find out about it. Account for various scenarios, making sure you have a plan for yourself and employees both for if you are instructed to evacuate and if you must stay put at your business.

  1. Plan for the Aftermath

After a severe weather event, recovering quickly is so important for business owners. It is wise to have a plan for how you will go about this recovery, including what commercial restoration company you will work with, so you can immediately begin the process of cleaning up and getting back to business.

If your business is damaged by severe weather, you can depend on us. Contact us at any hour so we can get started on recovery at your weather damaged business!

Breaking Down the Depths of Water Damage- Your Wappingers Home and What Water Damage Can Do

10/5/2020 (Permalink)

A photo of a man in a hat and professional coveralls adjusting a meter on a wall. Check your homeowner's insurance policy to make sure you're covered in the event of water damage!

Water—it’s a necessity for life but can also turn into an extremely damaging force in certain situations.

With there being so many types of issues that result in water damage, do you know how to identify and prevent some of them?

Typical Causes of Water Damage

In a six-year period between 2009 and 2015, The Travelers Insurance Companies Inc. reports that the five leading causes of homeowners insurance claims were:

  • Exterior wind damage
  • Non-weather-related water damage
  • Hail
  • Weather-related water damage
  • Theft

Water damage is so common that it appears on this list twice, in two different categories. To make it simple, remember that it can be classified as non-weather-related and weather-related.

Non-weather-related issues can come from things like plumbing and appliances, while weather-related damage naturally consists of issues caused by rain and snow.

The top five causes for water damage are plumbing issues, leaky washing machines, bursting water pipes, older water heaters and bad weather.

Protecting Your Home From Water

Water damage is a painful expense to be sure, one that could be a thousand times worse if not covered by your homeowners insurance plan. Have you taken the time to review your policy lately? Here are some of the damages caused by water that should be covered in a standard homeowners policy:

  • Damages caused by from weight of wintery elements
  • Discharge and overflow of water, even by accident
  • Tearing apart, cracking, burning or bulging of a steam or hot water heating system
  • Freezing of plumbing and pipes

Avoiding water-related issues and potential damage situations is possible. Make use of the following preventive fixes and routine maintenance suggestions to help your home remain free and clear of water issues:

  • Applying water sensors and automatic shut-off valves
  • Getting back flow valves and standpipes put in basement drains
  • Using metal mesh connection hoses on the washer and dryer
  • Clearing the gutters and downspouts of debris
  • Taking time to flush the hot water tank every six months
  • Keeping grease out the kitchen sink and drain
  • Running the sump pump every few months and cleaning it before the rainy season

Water damage can be a nightmare to deal with, but fortunately, you will always have SERVPRO® of Western Dutchess County on your side 24/7 to help with the cleanup and restoration process.

Fire Safety Tips Just In Time For the Colder Weather in Dutchess County

10/5/2020 (Permalink)

An image of a space heater running on a hardwood floor. Be fire safe as the colder months start heading our way. You can never know too much fire prevention!

Though it’s not bitter cold yet, the summer days have drawn to a close and we have all begun preparing our homes and outdoor spaces for fall, it is important that we consider how to update our fire safety efforts to complement the season. Many fire safety tips will be the same as the ones you are aware of throughout the year, but as it gets chillier, there are other considerations as well. 

Statistically, fires tend to happen more when the weather turns cooler, often due to the use of heating appliances and extra usage of candles. Fortunately, there are plenty of tips to help you stay safe from these risks.

~~Fall Fire Safety Tips for Your Household~~

Stay Safe When Using Space Heaters

When it turns chilly, many of us will reach for the space heaters before turning our central system on. While space heaters can be used safely, they are a leading cause of household fires because of how often they are used improperly. Be sure to keep a three-foot buffer around heaters that is free of flammable objects, and always unplug them if you are not in the room. Keep paperwork, decorations, blankets and pillows far away from the. Also make sure they’re placed on a level surface, just a small bump can cause a big problem. 

Be On Alert When Using Candles

Candles are delicious smelling, cozy and add to wonderful décor in your home, but they can also be dangerous. They do still contain an open flame—meaning they do present a level of risk. It is best to never leave candles unattended when lit and to extinguish them before leaving the room. Also be certain that there are no flammable items near a candle that could potentially catch fire if the flame burns too high. Foliage, décor, and any unsecured things that could end up near the flame are huge hazards that should be considered immediately when placing candles in your home.

Keep Your Fireplace Functional

If you have a fireplace, make sure you get it inspected before ever lighting a fire in it. There are many issues that can develop with chimneys that can cause smoke or fire hazards inside the home. Always use a fireplace grate to avoid any accidents and never leave a fire burning unattended.

If you have had damage in your home or business due to a fire, we are here to help you. You can get in touch with us 24/7, we’re always here to help. Contact us today.

FAQ’s If You See or Smell Mold In Your Hopewell Junction Home

10/2/2020 (Permalink)

A photo of a white bedroom ceiling with black colored mold spores blooming in several areas. Contact SERVPRO of Western Dutchess County if you see or smell mold in your home!

The plain truth is that mold spores naturally occur in the environment. Floating in the air, attaching themselves to pet fur, clothing, landing on packages brought in the house and other simple avenues of transportation are how they get inside. It’s a particular habitat of moisture and/or humidity and comfy temps that can make your home their new home.

Here are some FAQs regarding mold that could prove helpful:

  1. “I smell something off but can’t find the source of it: “

-It’s possible there’s been a leak or build up of moisture behind a wall, like in a bathroom or kitchen. Contact a plumbing professional to see if they can locate and repair the source of the water.

  1. “I’d rather not wait to get the leak fixed, can you just come clean it?”

-If the repair isn’t fixed or the moisture source hasn’t been taken care of, then the mold will keep coming back. Without the needed repairs, you’ll be seeing mold growing back over and over again.

  1. “Can I just scrub it with bleach?”

-That won’t kill what’s lurking under or behind the surface. Hiring a certified mold remediation company who uses proven products and technology is the best way to rid your home of active mold growth.

  1. “How much will it cost to get rid of it?”

-No two mold damages are the same. The best thing to do is have our estimator take a look at what’s going on. Once they’ve determined the extent of the growth and that the source of the moisture or water has been repaired, they can be more thorough in the cost for remediation.

  1. “Will my homeowner’s insurance cover the remediation?”

 -We can’t determine what is in your policy, you’ll need to contact your local insurance agent to find out specifics. If it is covered, we’ll work directly with your insurance to get the remediation taken care of.

  1. “I’ve heard there’s testing for mold, do you do that too?”

     -We do not perform mold testing. We have worked with several reputable mold assessors (also known as industrial hygienists) that our staff can refer to you. Once they do the sampling, we’ll work with their protocols to create and execute remediation specific to your damage. 

If you’ve got mold questions, we’ve got the answers, we understand and are always here to help.  If you have or think you have mold growth in your home, call the local leaders in property restoration, SERVPRO of Western Dutchess County has experienced professionals who are certified in mold remediation. We can help make it “Like it never even happened.”

Don’t Let Your Wappingers Home Feel At Home For Mold!

10/2/2020 (Permalink)

A photo of large blooms of black and brown mold growth on a lower corner of an interior wall Some simple prevention tips can help your home be less inviting for mold growth!

In any home, moisture and dampness are problems that will eventually happen. Moisture from faucets, pipes or steam will encourage mold spores to move in, and once they’ve made themselves at home, they’re quite difficult to evict! Mold spores organically occur in the environment so you can’t eradicate them completely. Thankfully, you can prevent mold from becoming your tenant through a bit of prevention.

SERVPRO of Western Dutchess County has been locally owned and operated for over 28 years with mold remediation being a cornerstone of our business. We’re proud to say we have the experts in the industry, so we’re familiar with the many surprises that make up mold growth. No one wants a mold infestation, so we’re going room by room with helpful prevention tips-

The Laundry Room:

Laundry rooms aren’t usually the site of standing moisture, but pipes and laundry machines can mask mold growth easily, especially if they’re located in a basement area that is naturally damp. To stop the growth before it starts:

  • Check the pipes, joists and connectors for leaks. If you see a puddle, you have a problem. Get a plumbing professional to make those repairs asap.
  • Don’t let clothes to sit in the washing machine even after just one cycle. That nasty smell you might find after they’ve been wet for days is the start of mold, wash them again, use warm or hot water, and make sure they get to the dryer quickly!
  • Let the washer and dryer air out after use. If you have a front-loading washer, clean the rubber seal after each use and leave the door ajar.
  • Check the dryer vents for excessive lint—it can encourage mold to spawn. (This is also a fire safety issue, keep those vents and ducts cleaned out!)

The Bathroom:

Usually the culprit of many a water issue. There are a lot of water sources in the bathroom, so it’s not surprising that it’s one of mold’s ideal residences. Thankfully, preventing mold in the bathroom just takes a few tasks:

  • Seal tile grout to prevent moisture from getting between cracks.
  • Replace curtain liners and launder shower curtains. Curtain liners are inexpensive and allow mildew and mold to grow quickly. If you see any discolorations or spots, toss it out.
  • Open a window or install a vent fan to clear out steam quickly. Open the door when finished as well, the more air flow in, the better.
  • Keep a close eye on the pipes and connections under the sink and toilets, replace as needed as they can cause extensive damages to multiple floors if they spring a leak or burst.

The Basement:

When people think basements, mold comes to mind. While they’re notorious for moisture accumulation, basements also have the most hands-off mold prevention strategies. Here’s how to keep your underground mold-free:

  • Invest in an automatic dehumidifier, so moisture levels stay low to begin with. Try to keep humidity levels between 30-50% when using a dehumidifier.
  • Clear out any clutter mold could hide behind. Cardboard boxes are like a free buffet for mold to thrive on. Metal shelving racks are an inexpensive way to keep everything off the floor and away from potentially moldy walls.
  • Insulate piping to guard against bursting and leaks. This is an easy and wallet-friendly way of avoiding burst pipes (which can create massive water damage problems).
  • Regularly inspect foundation and walls for water. Ground water intrusion and foundation cracks will need to be dealt with by a licensed professional so the problem won’t happen every time a good rain occurs.
  • Consider a sump pump if water collecting is a regular occurrence. They can be a big help BUT make sure you have back up power to it in the event of electricity loss.

If you need help with mold prevention or remediation, our team of certified mold remediation experts at SERVPRO® of Western Dutchess County will be happy to help!

24/7, we can make it “Like it never even happened.”

Does Your Wappingers Office Have a Sound Emergency Procedure? | SERVPRO® of Western Dutchess County

10/1/2020 (Permalink)

A photo of the exterior of a supermarket engulfed in flames while firefighters try to battle it. It's vital to have an emergency plan in place for your business before disaster strikes!

There are a lot of things to consider as you work to ensure your office is as prepared as possible, but once you have an overall idea of what your emergency procedure will be, you may want to revisit it in the future to make sure your plan is airtight. 

Small things that are overlooked in the planning stages are even more likely to be overlooked when an actual disaster ensues, which is why conducting a thorough risk assessment and formulating a plan is so important.

Things Often Forgotten in Office Emergency Planning-

1. The Buddy System

While movies might have us think that it is an “every person for themselves” scenario when things get chaotic, it is important to remind your staff to look out for one another in the event of an emergency. If you have staff that may need special assistance to get out of the building quickly and safely, be sure you pair them up with someone who works nearby to ensure they are assisted properly and swiftly in case of evacuation.

2. A Leader for Each Area

While you will hopefully be nearby to assist your staff during emergency proceedings, it is important to make sure they can handle the situation even if you are in a different part of the building or away. Assign a manager or other high-ranking employee to be the safety manager of a specific area to make sure that people are directed to the right emergency exit and that everyone is making a swift and orderly march to safety.

3. Keep Track of Your Visitors

If you have the type of facility that has guests often, whether that be friends, families or clients, it is important to keep a log of this in case a headcount must be done. Have a place for guests to sign in when they arrive and sign out when they exit, and assign one of your safety managers to pull this list in an emergency to make sure there are no guests currently in the building. This is extremely important, as they will not be as familiar with your emergency exits or evacuation procedures. 

Making sure your business is prepared is so important. If you do experience damage to your commercial space due to a disaster, you can count on us. Contact us 24 hours a day so we can help!

Mold Growth Happens No Matter What the Season at Your Beacon Home

10/1/2020 (Permalink)

Green, black and white fuzzy mold growth on a white interior wall. Doesn't matter the temperatures outside, mold loves a cozy, damp house to grow it's family in!

It’s January and frigid outside, you go into your attic and boom, that telltale musty smell stops you in your tracks. But how can there be mold in the winter?

Mold spores occur naturally in the environment but need moisture and materials like wood or sheet rock to provide ample food for it to colonize and start a problem. There are a lot of circumstances that can lead to a mold problem in your home or business, but it will always start with a water issue like flooding, an unknown leak, a burst pipe, ice damming, etc. SERVPRO of Western Dutchess County’s mold remediation professionals see mold growth throughout every season in the Hudson Valley, it’s not just an issue in the warmer temps.

Sometimes you can see it, sometimes not, but mold will always have that “off” smell of damp, dirty, soil-like yuck. A smell that doesn’t belong indoors.  If you’re able to pinpoint an area where it might be coming from, there is some kind of moisture problem, or a leak and you need to get the source of that repaired as soon as possible. If you can’t see it, it could be behind a wall (like in the bathroom or kitchen) or hiding behind a hot water heater in the basement. The drier the area, the less appealing an environment for mold to grow.

Contact your insurance company as soon as you notice it too, there are damages that may or may not be covered under your policy. Coverage varies from policy to policy so best to be clear as to what the terms are. Your local insurance agent is a great source of information here.

There are numerous products on the market that claim to eliminate mold but don’t be fooled. Without knowing what you’re working with, how extensive the growth is and where, over-the-counter type products can do a minimal job and not remediate the whole problem.

Though mold can be tricky to treat and remove, we have the experts in the industry who can walk you through the process and help ease your worries. Call SERVPRO of Western Dutchess County, our free estimates conducted by our trained professionals will guide you in the right direction to getting the problem solved. Our techs are certified in mold remediation and we have the experience and equipment to take care of it the right way.

Our Comprehensive Fire Damage Restoration Process | SERVPRO® of Western Dutchess County

10/1/2020 (Permalink)

an image of burned and scorched rafters inside a home after a fire You can count on SERVPRO of Western Dutchess County to handle every aspect of fire damage to your home!

When you need fire damage restoration at your Poughkeepsie, Fishkill, Wappingers, Beacon or Hopewell Junction home, it can be difficult to know where to turn to. Not only is fire damage on its own extremely difficult to deal with, but because of the way that smoke and soot spread through a home during and after a fire, in addition to the water damage caused by the extinguishing process, there are many aspects to consider throughout the restoration process. 

After having handled the restoration of fire damage for over 28 years, we are well aware of all that goes into returning your home or business to its pre-damaged state and have created a comprehensive restoration process to handle everything from start to finish, customized to your specific damage. Between restoring, cleaning and rebuilding, we are here to help you after fire damage of any extent.

What to Consider When Looking for Fire Damage Restoration

1. Will They Handle All of the Damage?

When you call us for fire damage restoration, you can be certain that all of your damage will be handled. Not only will our damage restoration professionals the charring from the flames, but we will also handle smoke odors, soot residues, water damage and any cosmetic elements that the fire has damaged. From getting fire odors out of your favorite couch to putting on a final coat of paint to make your house feel like home, we are here to help with all the restoration requirements from start to finish.

2. Will They Get to Me Quickly?

The last thing you want to do after discovering fire damage to your home is have to wait aimlessly for help to arrive. That is why we are here for you 24 hours a day, 7 days a week, and will always get to you as quickly as possible after you get in touch with us regarding your restoration needs. Our expert technicians are local and always here to respond to calls in the community so you never have to wonder if or when help will ever arrive.

If your home has been damaged due to a fire, you can count on us to handle every aspect of the restoration. Contact us at any time to report your damage and receive a quick response from our expert technicians.

Why You Shouldn’t Try To Clean Up Soot After A Fire In Your Poughkeepsie Home

9/24/2020 (Permalink)

Cans of food covered completely in black soot from a house fire. Turn to the fire damage experts at SERVPRO of Western Dutchess County to get your property back to normal effectively and efficiently.

Fires can be devastating even if they're small, and our instincts want to make it go away as fast as we can and start the cleaning ourselves. However, if your home has been subject to fire damage, this hastiness can often hurt more than it helps. Depending on the type of fire (grease, protein, furnace malfunction, etc), there are many differences in how the clean-up should be approached:

1. There Are Different Types of Soot. Because every fire is different, soot can vary greatly in its composition. Some soot has a dry, powdery texture, others will be thick, some are greasy. Looks can be very deceiving in this situation and the best cleaning results come from a restoration company with experience and specialty products to handle it, no matter the type. Tackling soot without knowing what kind it is on your hands can lead to spreading it further, making for a larger cleanup and potentially causing further damage.

2. Soot Contains Toxic Chemicals. Fires require things such as carbon dioxide, oxygen and nitrogen, but there are also chemicals released from every material that the flames came into contact with. Materials such as plastics, textiles and paint are extremely toxic once heated, and soot contains them all. Because of this, improper soot cleaning can cause these toxins to be re-released into the air and infiltrate the home with chemicals.

3. Soot Won’t Stay Put. Soot travels through the air, meaning it won’t remain contained to the area where the fire occurred. It will journey into crevices, adheres to ceilings and infiltrate HVAC systems. Additionally, materials such as fabrics, upholstery and carpets can attract soot from other parts of the home. While it might be tempting to launder these items and scrub down the walls right away, improper cleaning can lead to ruining your belongings beyond repair.

If your Poughkeepsie home has been damaged by a fire, don’t risk causing further issues with DIY cleanup. We understand how every fire damage is different and will formulate a custom plan of mitigation and restoration. SERVPRO® of Western Dutchess County has a team of experienced fire restoration professionals that can get your life back to normal, faster.

Call us 24/7, we’re always here to help!

What to Do If You Find Water Damage In Your Fishkill Home

9/22/2020 (Permalink)

A section of a water stained popcorn ceiling inside a home No matter the type of water damage, SERVPRO of Western Dutchess County is always here to help!

Finding several inches of water in your basement or a large puddle in your bathroom or kitchen can create a stressful situation very quickly. Knowing immediately what to do is not something you would have instructions for at your fingertips.

**The easiest way to start is to call SERVPRO of Western Dutchess County and our experienced professionals will walk you through every step of the remediation process.

Our teams are available 24 hours a day for all water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage and potentially lead to secondary damages like structural integrity and mold growth.

We understand that when you call us, you may be feeling confused, stressed, and not know where to begin. You’ll need an expert to guide you through this crisis. SERVPRO of Western Dutchess County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it has been the cornerstone of our business for almost 30 years. We’ll help you with insurance information or locating a plumber or other service professional and work in conjunction with them as well so we can all get you back to preloss condition quickly.

What information we’ll ask for-

When you call, we will ask several questions regarding your water damage emergency. This will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable and not mandatory)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available and heat if needed (on-site)?

About SERVPRO of Western Dutchess County

SERVPRO of Western Dutchess County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, water or sewage damage event. Our staff is highly and continuously trained in property damage restoration and accredited with IICRC-industry certification. You can feel rest assured our staff is equipped with the knowledge to restore your property, no matter the type of damage.

Call us 24/7 at (845)831-3600, we’re always here to help!

How to Stop the Spread of Mold in Your Home | SERVPRO® of Western Dutchess County

9/18/2020 (Permalink)

Brown and black fuzzy mold spores growing on the wall and ceiling near moisture inside a home If you're seeing or smelling something "off," then it's time to call in the experts in mold remediation!

While mold is beneficial to outdoor ecosystems and compost bins, having mold growing in your Poughkeepsie home is not a positive situation. Because of the health issues associated with mold exposure and the long-term damage it can cause to surfaces and structures, leaving mold untreated can cause extreme problems later on.

So how can homeowners tackle the issue of mold? Understanding the nature of mold, implementing ways to discourage its spread and knowing when it is time to call in the pros will help keep your home mold-free and healthy.

How Does Mold Spread Through the Home?

Mold spores are found in almost every environment, both indoors and outdoors, at all times of the year. As airborne spores, they are able to float around and search for the perfect place to land and multiply.

Mold spores commonly travel through air ducts to places in the home that have high moisture or humidity. By preventing mold from finding an ideal environment, homeowners can generally stop the problem before it has a chance to begin.

Ways to Discourage Mold From Growing

Because mold spores are always present, there is no way to completely remove mold from the environment. However, using methods to be proactive about preventing mold spores from spreading can help you from unknowingly starting a mold colony:

  1. Keep humidity down. Mold is moisture’s No. 1 fan, so keeping the overall moisture levels in the home down is the best course of action. Invest in dehumidifiers to keep indoor humidity low, especially in areas such as bathrooms and basements.
  2. Fix leaks immediately. If water is entering your home, either through the roof or seepage into the foundation, make necessary repairs to stop leaks and implement landscaping updates to reroute water from the home.
  3. Use exhaust fans. In the bathroom and kitchen, make use of exhaust fans to divert steam out of the room, and consider opening windows when washing dishes or showering to increase circulation.
  4. Always call the pros. When you find mold, it is essential to get it promptly and professionally addressed to stop it from growing or spreading to other areas of the house through the air or HVAC system. 

If left untreated, mold can cause serious health effects, especially for the elderly or those prone to allergies. By reducing moisture and getting professional help when necessary, you can discourage mold from growing in the first place and keep the problem from getting out of hand if it does.

If you have experienced mold growth in your home, it is important to get it addressed right away! We are fully certified in mold remediation so we can stop the problem from spreading. Our estimates are free, give us a call today so we can help get rid of that mold!

How Do I Handle Water Damage in my Dutchess County Building?

9/14/2020 (Permalink)

SERVPRO dehumidifiers and air movers lined up against a wall in a commercial building after water damage remediation No matter the type of business you have, in the event of water damage, SERVPRO of Western Dutchess County can get you back to business quickly!

No matter the type of property, water damage can put a halt on your day to day business and affect operations in a challenging and sometimes irreversible way.

The bottom line: the quicker you address the damage and get it remediated, the quicker you can go right back to business.

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable, flexible and quick response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale or multi-level event, our professionals work quickly to assess each unique situation, isolate the damaged area and begin the remediation process quickly. In many instances, normal operations can continue in a temporary space while our teams restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our local professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area either in conjunction with your insurance company or within your budget. Whether it’s a public building, educational facility, warehouse or manufacturing, unique spaces are our specialty and have been for over 25 years. We understand that every hour spent cleaning up is an hour of lost revenue and productivity, so when an emergency arises in your business, give us a call asap and we’ll be there fast with the help, expertise, knowledge and equipment you need.

Why Choose SERVPRO of Western Dutchess County for Your Business?

SERVPRO of Western Dutchess County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained and certified in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property the right way, the first time.

Water damage at your commercial property? Leave it to the experts, we’re available 24/7. Contact our team at SERVPRO® of Western Dutchess County at 845-831-3600, we’re always here to help.

How Dangerous High Winds Can Be During a Severe Storm | SERVPRO® of Western Dutchess County

9/8/2020 (Permalink)

A large tree fallen over across a driveway into the neighboring home. Preparing your home before a storm is a great way to help avoid damages to your property or someone else's!

There are many things that can be dangerous regarding severe weather events in Dutchess County, which is part of what makes them such a threat.

Any average severe thunderstorm will contain hail, heavy rains, lightning and high winds—any one of which can be extremely frightening and cause serious damage to a home or business.

While there is nothing anyone can do in order to stop severe weather from occurring, we have always encouraged a preparedness mindset.

Though you can never predict what manner of damage a storm will do, understanding its threats (such as high winds) and knowing how to prepare for them makes all the difference in your overall safety.

The Dangers of High Winds During Severe Weather-

High winds are defined as sustained winds at 40 miles per hour or more, which can be extremely intense. Here are some of the issues that high winds can present and how you can protect against them:

Objects Becoming Projectiles

Depending on the strength of the wind, nearly any unsecured object outside can become a projectile. Anything from plant containers to patio furniture to grills can be picked up and moved considerable distances, which also poses a risk for any home or property in the object’s path. Bring any small, loose items indoors before a large storm, and secure any larger outdoor objects with weights or tie downs so they do not get picked up.

Downed Trees and Power Lines

Winds can actually blow over trees and power lines if the force is correctly applied, which can be extremely scary. While there is not much you can do regarding power poles on your street, you can trim back any overgrown trees and have any weakened or dead ones removed so they are less of a liability.

Secure Doors and Windows

Making sure all doors and windows are closed and latched is something that can be easily forgotten, but is so important. Broken glass is extremely hazardous, and if a window or a door is not properly sealed, water damage can become a secondary hazard after the storm passes.

If you have damage to your property from severe weather, you can always count on us. We are here for you 24/7 to take action on your damage claims. Contact us no matter where and when.

Mold Doesn’t Have to Be Your Poughkeepsie Home’s Long-Term Houseguest

9/8/2020 (Permalink)

An exposed basement ceiling with noticeable mold growth occurring. A long-unnoticed leak from the kitchen faucet above this basement made an ideal environment for mold to move right in.

In any home, moisture and dampness are problems that will show up at some point. Faucets, pipes or steam, foundation issues, sump pump failures, appliance problems and overflows will encourage mold spores to move in.

Once introduced to consistent moisture and a comfy temperature, mold growth can be very tricky to remedy. Thankfully, you can prevent mold from becoming your new roommate through a bit of room-by-room awareness and prevention.

SERVPRO of Western Dutchess County is the CERTIFIED leader in mold remediation, so we’re familiar with the many surprising places it can take hold. No one wants a mold infestation, so we’re going through room by room to help you know how to keep the home clear.

The Infamous Laundry Room

A typical laundry room isn’t always going to have standing moisture, but pipes and laundry machines can mask mold growth easily. To help stop the growth before it starts:

  • Check the pipes, joists and connectors for leaks.
  • Never allow clothes to sit in the washing machine after a cycle. We’ve all forgotten a time or 2, just the smell alone is telltale of needing a re-wash and a good hot dryer cycle.
  • Let the washer and dryer air out after use. If you have a front-end loading washer, clean the door deal areas thoroughly, nasty bits plus mold can grow quickly in that dark, damp spot.
  • Check the dryer vents for excessive lint—it can encourage mold to spawn. Additionally, clogged dryer vents can be a huge fire hazard. Schedule a professional dryer vent cleaning once a year to help avoid a fire.

The Next Best Growth Spot: The Bathroom

There are lots of water sources in the bathroom, so it’s not surprising that it’s one of mold’s ideal residences. Thankfully, preventing mold in the bathroom just takes a few tasks and a bit of elbow grease:

  • Check and seal tile grout to prevent moisture from getting between cracks.
  • Replace curtain liners as soon as you notice discoloration and launder shower curtains.
  • Open a window or install a vent fan to clear out steam quickly.
  • Keep a squeegee handy to remove excess moisture after showers and baths.
  • Open the bathroom door after a shower or bath to let out excess steam.

The Most Troublesome Spot, the Basement:

When people think basements, mold usually comes to mind. While a basement is notorious for moisture accumulation, they also have the most hands-off mold prevention strategies. Here’s how to keep your underground mold-free:

  • Invest in an automatic dehumidifier, so moisture levels stay low to begin with. Please be cautious and heed all directions and warnings for use.
  • Clear out any clutter mold could hide behind. Cardboard boxes are an ideal food source for mold growth.
  • Insulate piping to guard against bursting and leaks.
  • Regularly inspect foundation and walls for excess water.
  • Keep an eye on the ceiling and joists (if possible), as any markings, water spots or fuzzy patches are a good sign there’s a leak just above the basement.

If you need help with mold prevention or remediation, our team of experts at SERVPRO® of Western Dutchess County will be happy to help!

A Guide to Being Storm-Safe at Your Beacon Home

9/8/2020 (Permalink)

A vivid lightning strike very close to a home You can never be too prepared for a severe thunderstorm, be storm ready to help protect your family and home!

Thunderstorms are a common part of life, but they can also be dangerous or deadly—which means that just because they happen frequently does not mean they should not be taken seriously every time.

Severe thunderstorms can produce high winds, heavy rains, hail and lightning if conditions are right, all of which can be harmful to you and your home. Thankfully, through practicing storm safety, you can circumvent many of the issues that could arise due to storms.

Storm Safety for Every Element of Your Home in Dutchess County

-For the outside of your home-

Storms can lead to serious household damage that can be a potential headache to deal with. To prevent this damage from occurring, you can take several steps:

  • Inspect your roof regularly for missing or loose shingles.
  • Clean out your gutters at least twice per year.
  • Bring in or secure patio furniture, potted plants and any other objects that could become projectiles in high winds. This includes pool furniture, outside toys, trampolines, pet supplies and garbage cans. How often do we see garbage cans sliding down the street in the wind? All the time.
  • Consider installing a lightning protection system for your home.
  • Trim trees near your home regularly to reduce the chances of dead limbs falling on your home. If you notice any near power lines, notify your electric provider immediately so they can deal with them quickly. Don’t try to trim any branches near power lines or transformers.

-Storm safety inside your home-

If severe weather is on the way, the best thing you can do is stay put and stay safe at home—and having a plan in place can help you make that happen:

  • Keep a weather radio, flashlights and batteries handy as part of your emergency preparedness kit. Spare car chargers or cell phone battery chargers are a great asset in your emergency kit too.
  • Designate a safe area of your home for your family to shelter from the storm—it should be an interior room without any windows. Make sure all family members know the plan and that your pets can be with you indoors as well.
  • Use surge protectors on every outlet in case of lightning strikes.

 -Storm safety when you are away from home-

If you will be going out of town, it is important to make sure your home is still protected from a storm that might come through while you are away.

  • Unplug all appliances and electronics in case of lightning strikes.
  • Secure all outdoor furniture and possible projectile objects before you go away just in case.
  • Be sure a trusted neighbor or family member knows you are going out of town so they can contact you if any issues arise.

If your home sustains storm damage, we’re here to help 24/7. Contact us today for more information about how we can help get you back to preloss condition quickly and effectively.

Mold Growth Doesn’t Only Happen in the Summer in Your Beacon Home

8/31/2020 (Permalink)

Aggressive white mold growing on the rafters inside an attic of a home Mold only needs some consistent moisture to grow inside your Beacon home, no matter the season,

Mold spores have a distinct smell that can stop you in your tracks. Musty, dirty, damp, earthy are some ways it’s been described. Even if you can’t see if, your nose will make no mistake on this as there isn’t much else that can resemble the smell of mold growth.

Bathrooms, basements, attics, and almost anywhere where there is a water source, there can be a mold issue. If a pipe leaks, an appliance fails, a flood happens, an overflow occurs, a storm wreaks havoc or truly any event that provides moisture, mold can and will grow. Mold spores float naturally and organically in the air, but keeping a dry home is a good deterrent for limiting growth.

Microbial growth can start in as little as 48 hours in the right environment. Summer is certainly peak time for it as the temps stay high and moisture is consistent. However, a roof leak in the fall or winter can lead to the same problem as attics are warm and have lots of wood for mold to eat and thrive.

If you’re able to pinpoint an area where water or consistent moisture might be coming from, get it repaired as soon as possible. Once the issue has been fixed, our certified mold specialists will be able to proceed with the best and most effective protocol to remediate the growth.

Contact your insurance company as soon as you notice it too, there are some damages that may be covered under your policy depending on the source. 

**Coverage varies from policy to policy so contact your agent or insurance company to get the specifics on your policy**

Though it can be tricky to treat and remove, and there are varying degrees of severity, there are experts in the industry who can help. Call SERVPRO of Western Dutchess County, our free estimates are conducted by our trained and certified professionals who will guide you in the right direction to getting the problem solved.

Why Should You Choose SERVPRO When There is Fire, Water, Storm, or Sewage Damage to Your Home or Business?

8/24/2020 (Permalink)

A photo of 7 SERVPRO-Green vans and trucks lined up and ready to get to work Partner with the local experts in the property damage industry, SERVPRO is always here to help.

The answer is simple: Our unsurpassed commitment to restoration in the Hudson Valley Region.

If you're dealing with fire/smoke, water, sewage or mold damage to your home or business, figuring out the next steps can be overwhelming. You’ll need experienced, certified professionals who are local and can handle your mitigation quickly and seamlessly. Choosing the right restoration company can make all the difference and is one of the best things you can prioritize as you work towards recovery quickly and seamlessly.

Why SERVPRO?

-A Quick Damage Response Time: When it comes to any type of damage to a residential or commercial building, quick response time is essential. Fire, water and storm damages all need to be mitigated quickly to prevent the damage from becoming worse or becoming secondary damages, which is why we prioritize our response time to get to you. When you call our 24-hour emergency line, a live staff member will answer immediately and get your restoration process set in motion. We'll never leave you wondering when we'll get there, our teams will communicate and act efficiently throughout the entire process.

Technicians That are Leaders in Restoration: Our damage technicians are responsible for helping you reclaim your home, which is why we invest heavily in their training and ensure they are leaders in their field. The Institute of Inspection Cleaning and Restoration Certification (IICRC) provides the industry standards for what restoration technicians should know, and each technician has ongoing training throughout their career with us.

State-of-the-Art Restoration Equipment: When it comes to restoration for your home or office, you want the assurance that you are getting access to the best equipment available, which we can provide. Whether we are dealing with fire damage, water extraction, soot and odor removal, mold remediation or sewage cleanups, we have the best equipment and will do the job correctly the first time.

Unmatched Resources and Disaster Recovery Teams: If your damage is due to a larger disaster like a storm, you want to work with a company that has the resources, experience and training to help the entire area, but also one that is true and legitimate. Major storms and flooding events can overwhelm many restoration companies. SERVPRO can access resources from 1,700 Franchises across the state and country and even utilize Disaster Recovery Teams for major storms and disasters. Our Large Loss Division is composed of our best of the best in restoration. Our elite specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster.

We have been servicing the entire Hudson Valley community since 1992 and our approach to restoration is dynamic, you can expect a rapid response by trained, experienced professionals with state-of-the-art equipment and unparalleled customer service any time you call.

If you need and kind of damage restoration services for your home or business, trust the local leader in property damage restoration. SERVPRO- we are always here to help. 

Call us anytime at (845)214-6762 and we’ll make it "Like it never even happened."

Tips for Cooking Safety to Prevent Fires in Your Fishkill Home

8/18/2020 (Permalink)

A large pot on fire on top of a stove in a home with soot-covered walls behind it. Accidents most definitely happen, but knowing how to cook safely can help prevent a disaster!

You have likely heard that cooking is a leading cause of household fires, but did you know it is responsible for nearly 50% of them per year?

Though cooking is something many of us do in some capacity for every meal in our Fishkill, Poughkeepsie, Beacon and Hopewell Junction homes, that everyday occurrence can lead to relaxed safety measures that put you and your family in danger.

Thankfully, when it comes to fires in the kitchen, many can be prevented. If you practice a bit of safety every time you cook, you can significantly reduce your chances of experiencing a kitchen fire of your own.

Here are some helpful safety tips to get you started:

-Stay alert and attentive. Unattended cooking equipment can be extremely dangerous, as it can catch fire and quickly turn to a disaster if no one is in the room to catch it early. You should always remain in the room while the stove, oven or other appliance is on, and it is recommended to completely avoid cooking if you are sleepy or have consumed alcohol.

-Keep clutter away from appliances. While pot holders, wooden cooking utensils and dish towels are an integral part of being in the kitchen, they are also quite flammable. Make sure these things are always placed a safe distance from the stove top to avoid having them accidentally catch fire while you are attending to your food.

-Create a safety buffer around your stove. Just as when you grill, it is a good idea to create a safe zone around your stove, too. This should be a 3-feet area that stays free of children and pets in order to prevent burns and spills that could become fires.

-Keep a fire extinguisher handy. While you should only use a fire extinguisher if it is completely safe to do so, having one handy can prevent a small accident from turning into a major disaster.

Make sure your fire extinguisher is classified to extinguish grease fires, as these are quite common in the kitchen and should never be doused with water.

If you experience a cooking fire, we can help restore your kitchen of all the damage. You can get in touch with us at any time to learn more or get a quick response to your damages.

Reduce Roadblocks With the Right Restoration Company | SERVPRO® of Western Dutchess County

8/10/2020 (Permalink)

A large tree leaning on a damaged home after a storm The right restoration company to handle any storm damage needs will prove to be an invaluable decision!

After severe weather like Tropical Storm Isaias, moves through an area, discovering damage to your Beacon home or Fishkill commercial space can be disheartening—and with the severity and cost of storm damage recovery on the rise, it is natural to feel overwhelmed. Fortunately, there are steps everyone can take now to be certain they are prepared in case this does occur.

The most important thing you can do is choose the restoration company you will work with, and make sure your decision is a good one. The company you work with will provide you with valuable peace of mind and allow you to worry less about the process from start to finish. Choosing the right restoration company makes all the difference.

Choosing the Right Restoration Company for You

Choose based on their reputation. If you have storm damage, you will likely be inundated by calls and flyers at your home from companies offering restoration services—but many of these may be totally fake. To avoid falling victim to a restoration scam, check up on the company’s restoration website and reviews to make sure they are both locally and nationally respected.

Choose based on their commitment to service. When many people experience damage all at once, there are many companies that may begin to fall behind on their restoration workload due to lack of resources. We are fortunate enough to have a national SERVPRO® network behind us—this means we can always depend on our partners for backup and extra resources, allowing us to guarantee exceptional service regardless of the extent of the damage.

Choose based on their availability. Sustaining storm damage tends to happen at the worst possible time, but your restoration company should never make you feel like it is a burden you have called. With our 247 emergency phone line, you can call us any time you need to. Even if it is a night, weekend or holiday, we will spring into action and formulate your damage response plan right away.

When you have damage from a storm to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.

Promoting Electrical Safety Around the Office | SERVPRO® of Western Dutchess County

8/6/2020 (Permalink)

A wall outlet and power strip overloaded with far too many items plugged in Overloading outlets is a huge fire risk in any business, don't take the chance!

Most Wappingers Falls, Fishkill, Beacon and Poughkeepsie business owners are likely familiar with the fire codes they have to adhere to in order to make sure their business is as safe as possible, but outside of fire codes, there are still necessary fire safety steps to take.

Fire safety if something you can work on yourself and with your employees to make sure the space is as safe as possible for everyone present. Especially if your building contains an office where many electronics are in use, educating everyone on electrical safety is a great fire prevention strategy.

Electrical Fire Safety in the Workplace

As a business owner, doing your part for fire safety and educating your employees so they can do the same go hand in hand. Having your facilities regularly inspected by a licensed electrician is a good place to start, and keep an eye out for areas that could use the installation of additional outlets so you are not relying too heavily on power strips or extension cords in their place. Additionally, the majority of electrical fire safety tips involve cord management and the safe usage of electronic devices.

Here are some tips you can share with your employees to make sure they are practicing electrical safety throughout their day-to-day tasks:

- Avoid overloading outlets or power strips with several electronics at one time.

- Place all power strips in areas that are well-ventilated, in order to disperse heat.

- Never tie knots in electrical cords.

- Cables should never be placed under carpets or rugs in the workplace.

- Do not plug a power strip into another power strip.

- Make sure that grounded cords are not used with un-grounded outlets.

- If a cord or cable is frayed, halt its use and replace it immediately.

- Always unplug cords by the plug instead of tugging the cable.

- Avoid handling plugs and cables with wet hands.

- If you see smoke or smell burning, stop using electronics immediately until it is identified.

- Alert your manager to any outlets that have loose-fitting plugs.

- Do not rely on extension cords as a long-term power solution.

If you sustain fire damage in the workplace, we are just a phone call away. Contact us at any hour to receive a rapid response to your restoration needs.

Why Every Business Should Have a Disaster Plan in Place | SERVPRO® of Western Dutchess County

8/4/2020 (Permalink)

An image of a book labeled "Business Continuity Plan" Disaster can strike at anytime, make sure you have a plan in place for your business!

Preparing your Dutchess County business for a disaster can make all the difference in how quickly you are able to reopen after an emergency occurs—or if you are able to reopen at all.

Putting a plan in place that covers your emergency protocols from beginning to end will allow you to better prepare for any situation and make sure your business can survive even the worst of situations.

While every disaster scenario will be unique, with a general plan in place you can better prepare for anything that occurs.

Considerations When Setting Up an Emergency Plan for Your Business

-Focus on prevention first. While some things like natural disasters will be out of your control, there are emergency scenarios you can prevent to some extent, including fires and some types of water damage issues. Be sure your business is up to code, that you are doing regular evacuation drills and that you have frequent seminars with your employees about workplace fire safety procedures.

-Make sure your insurance has you covered. Commercial insurance will often fall short in situations of emergency, which is why many business owners might want to consider purchasing coverage for specific scenarios such as flooding or an interruption in income.

-Be sure your records are safe. If your records are destroyed in a disaster, your recovery might become much more difficult than it needs to be. Protect your records by creating digital backups or storing physical papers in a secondary location so that way you do not lose everything if your business is damaged.

-Keep your contact information up to date and secure. Being able to contact your employees, vendors, insurance company, lessor and other parties vital to your daily operations after a disaster is essential. Be certain you have everyone’s contact info, that it is accurate and that it is stored in a safe place. This way you can get in touch with everyone easily in case of a disaster scenario to create a smart reopening plan.

If your business has been impacted by a disaster or emergency, you can count on us to help. Our team of restoration experts has extensive experience with commercial properties, and we can help you at any hour.

Contact us today for a guaranteed quick response, we're always here to help.

Prevent Grill Fires With Safety Tips | SERVPRO® of Western Dutchess County

7/29/2020 (Permalink)

A person grilling chicken and hot dogs on an outdoor grill. If you suffer any fire damage to your home from a grill, call SERVPRO immediately to get services started!

There are few things that sum up the enjoyable aspects of summer more than a well-grilled meal eaten outside with your family. Grilling allows you to cook delicious meals (and keep the kitchen clean) while enjoying all that the outdoors has to offer—but it is important to note that with fires as a concern, precautions must be taken.

Grill fires are quite common, occurring over 5,500 times annually according to the U.S. Fire Administration. Fortunately, there are many ways to prevent a grill fire from starting in the first place, which we have listed below.

Stop Grill Fires From Starting With These Tips

Create a safe zone around your grill. It may seem like convenience is the most important consideration when you pick a spot for your grill to sit, but you should not neglect the importance of safety. A flare-up from your grill can be quite large, so it is recommended to have three feet of empty space around it as a fire precaution.

Clean your grill grates often. With each use, your grill grates can become saturated with food and grease that have become stuck over time. Brushing down your grates after each use is always recommended—not only will this keep your grill’s temperatures consistent, but it will also prevent these food bits from becoming too hot and catching fire.

Never leave the grill unattended. The difference between a close call and a full-on fire is often a nearby person with a fire extinguisher, so you should make sure to always have that if you are grilling. If you must take a break, be sure to have someone watch the grill in your place just in case.

Inspect the grill regularly. All things can become worn with age, including the gas connections on your grill. Because this can lead to hazardous gas leaks, you can make a habit to visually inspect your grill before each use to reduce the chances of an issue arising.

If you have a grill fire that does damage to your home, we are here to help. You can call us any time, day or night, to have a quick response from our restoration experts.

Our Commitment to Restoration in the Dutchess County | SERVPRO® of Western Dutchess County

7/16/2020 (Permalink)

a green SERVPRO® truck parked in a home's driveway You can rely on the experts at SERVPRO® any time of day or night, we're always here to help!

When it comes to sustaining damage to your Poughkeepsie home or office, choosing the right restoration company is one of the best things you can prioritize as you work toward recovery.

If you have a localized emergency, such as a  house fire or a burst pipe, you will want to work with a company that can quickly handle the issue with professionalism.

If your damage is due to a larger disaster, you want to work with a company that has the resources to help your entire area, but also one that you know is legitimate due to the rise in post-disaster restoration scams.

Regardless of what your damage is, you can count on your local SERVPRO® crew to make it right. From fire to water and every type of damage in between, we will always be there with a friendly smile and a rapid response to help you.

WHAT IS THE SERVPRO® DIFFERENCE?

Our Commitment to Our Community Unfortunately, after large-scale disasters, there will be many unscrupulous restoration companies that move into an impacted area and attempt to take advantage of people in need. Because we are an active member of our community, you never have to worry about that with us. We have been locally owned and operated in Dutchess County since 1992 and have helped more than 50,000 area customers with their household and business damages since then.

Our Commitment to Our Employees 

When you hire a restoration company, you are hiring a crew to come into your house, handle your belongings and return your life to its pre-disaster state—that is not something we take lightly. To ensure you are always getting the best service possible, we only hire the best technicians and train them using restoration industry standards so you can be certain your property is in good hands.

Our Commitment to Excellent Service

Our 24/7 emergency line is not just for show. You can call us at any hour to report your damage, and we will immediately begin assembling and dispatching a crew to get your damage treated quickly. When it comes to restoration, acting quickly is key and we never want to leave you wondering when we will arrive, so we will communicate and act quickly throughout the entire process. When you need restoration for your home or business, we are here to help you.

Contact us at any time and let us be your trusted restoration provider for any issues.

Considering the House Fire Recovery Process | SERVPRO® of Western Dutchess County

6/26/2020 (Permalink)

woman with hands covering face upset with burnt house in background If your home is damaged in a house fire, SERVPRO of Western Dutchess County is here to help 24/7. Contact us for any fire restoration needs.

Making preparations in case of a house fire at your Dutchess County home is a smart way to keep yourself and your family safe just in case one were to break out. Not only is it crucial to plan for the moment flames start, but you should also have an action plan for the recovery process so you will know what to expect and can handle it with ease.

By being prepared ahead of time, you can significantly reduce your stress and the feelings of overwhelm that can come with the aftermath of a house fire.

Have an Action Plan for the Fire Recovery Process

Prepare yourself for what to expect. You cannot know what your home will look like before you go into it, but understanding how fire causes damage can help prepare you for what to expect. Not only do flames cause charring on objects they come into contact with, but smoke and soot are airborne and can damage other parts of the home as well.

Wait to enter your home. Prioritizing safety is always our top recommendation, including in the aftermath of a fire. You should never go back into your home before officials deem it safe, as they will need to assess the damage and potentially stabilize the structure to lessen the risk of injury for you and your household.

Contact your insurance company. Filing an insurance claim as quickly as possible is always recommended so you can maximize the value of your coverage, but every insurance company varies on what this looks like. Contacting them early on is recommended so you know exactly what to do.

Document the damages. Staying organized is key to making sure nothing falls through the cracks, especially when it comes to keeping track of your belongings. Create a detailed inventory list so you know exactly what has been impacted by a fire, and be sure to take plenty of photos in case your insurance agent requests them for your claim.

Contact your restoration company. The stress and emotional trauma that can linger after a house fire is something to take seriously, as it can be long-lasting. Working with a restoration company you can put your faith into will help you during this delicate process, because you will know your home is in qualified, professional hands.

If your home is damaged in a house fire, you can count on us to help you. Get in touch at any hour for a quick response.

A Guide to Being Storm-Safe at Home | SERVPRO® of Western Dutchess County

6/26/2020 (Permalink)

A large branch of a tree laying on a damaged roof after a storm Taking precautions against storms throughout the year can really help when the bad ones hit!

Thunderstorms are a common part of life in Dutchess County, but they can also be dangerous or deadly—which means that just because they happen frequently does not mean they should not be taken seriously every time.

Severe thunderstorms can produce high winds, heavy rains, hail and lightning if conditions are right, all of which can be harmful to you and your home. Thankfully, through practicing storm safety, you can circumvent many of the issues that could arise due to storms.

Storm Safety for Every Element of Your Home Storm

-Safety for the outside of your home:

Storms can lead to serious household damage that can be a headache to deal with. To prevent this damage from occurring, you can take several steps:

-Inspect your roof regularly for missing or loose shingles.

-Clean out your gutters at least twice per year.

-Bring in or secure patio furniture, potted plants and any other objects that could become projectiles in high winds.

-Consider installing a lightning protection system for your home.

-Trim trees near your home regularly to reduce the chances of dead limbs falling on your home.

-Storm safety inside your home:

If severe weather is on the way, the best thing you can do is stay put and stay safe at home—and having a plan in place can help you make that happen:

-Keep a weather radio, flashlights and batteries handy as part of your emergency preparedness kit.

-Designate a safe area of your home for your family to shelter from the storm—it should be an interior room without any windows.

-Use surge protectors on every outlet in case of lightning strikes.

-Storm safety when you are away from home:

If you will be going out of town, it is important to make sure your home is still protected from a storm that might come through while you are away.

-Unplug all appliances and electronics in case of lightning strikes.

-Secure all outdoor furniture and possible projectile objects before you go away just in case.

-Be sure a trusted neighbor knows you are going out of town so they can contact you if any issues arise.

If your home sustains storm damage, you can count on us to help. Contact us today for more information about how we can help 24/7.

The Clear Path Forward for Reopening Your Hudson Valley Business

6/4/2020 (Permalink)

An image of a badge colored in orange and green stating " Certified: SERVPRO Cleaned" Our defensive cleaning program gives your business a clear path forward by providing your staff, customers and clients ongoing safety and confidence.

As communities head towards re-opening in all areas of New York, we’re all thinking about a new kind of normal. The expectations of visitors, customers, clients and employees who come into our establishments have changed and staying safe and well is the top concern.

The facts are simple: 89% of consumers are concerned about returning to brick and mortar businesses and 40% cite cleanliness as a top concern.*

SERVPRO has developed a program to help your business meet the new higher standard of clean that is now expected. The pandemic has redefined what it means to be clean and we’ve created a strategy no matter what type or size of business you may have.

Introducing: Certified: SERVPRO Cleaned

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes far beyond what your staff or janitorial services can do.

By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher quality cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

We stand on over 25 years of LOCAL experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water and mold, our professionals are trained and experienced in bio-hazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the CDC and local authorities. 

Multiple products in our SERVPRO product line carry the EPA-approved emerging pathogens claims. Taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as our communities continue to reopen.

3 C’s – Consult, Clean, and Certify

As a business owner, these are the times of high stakes. You want to partner with a trusted company who has developed an industry leading, proprietary training program, cleaning solutions, and proven remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities.

Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a specific cleaning program to meet your needs. This program will be developed based on your business type, size of space, amount of high frequency touch-areas, foot traffic and congestion points.

Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products and always according to protocols set forth by the CDC. Our employees have years of experience and go well beyond the scope of work that a regular janitorial staff can do. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  **In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 

Certify - Once your property has been Certified: SERVPRO Cleaned, you will receive proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. Additionally, we will maintain the day, month, and year to that proprietary stamp of clean. Your clients, customers and staff will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this high standard. They are looking for safety and confidence that they are entering a clean environment in your local business.

Call today for a Certified: SERVPRO Cleaned consultation

We’re always here to help – 24 hours a day, seven days a week – even after we’ve adjusted to the new normal in the communities and neighborhoods, we call home.

Call SERVPRO today at (845)214-6762 and let us help you with a higher standard of clean.

* THE HARRIS POLL CONDUCTED ONLINE ON BEHALF OF FAST, BETWEEN APRIL 28 AND APRIL 30, 2020. ABOUT 2,048 U.S. ADULTS AGED 18 OR OLDER PARTICIPATED.

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.

Each SERVPRO franchise is independently owned and operated

When was the last time the air ducts and dryer vents were cleaned in your Dutchess County home?

5/29/2020 (Permalink)

A photo of an interior air duct covered with dust and debris Make sure your dryer vents and air ducts are cleaned regularly to avoid fire hazard and irritants in the air.

Is your dryer taking longer to get the clothes dry than it used to? Smelling something off when the AC kicks on in your home or business? Maybe you can’t recall if the vents and duct work were ever cleaned.  NOW, more than ever, is the perfect time to call SERVPRO of Western Dutchess to get your service scheduled.

While families have been self-isolating or quarantining at home, clothes dryers are being used more often. Clogged dryer vents account for more than 34% of dryer fires, almost 3,000 reported each year!

And often enough, your HVAC system has been running for some time without being maintained as it needs to. Clogged and overloaded ventilation systems circulate odors, irritants and contaminants like viral pathogens, mold spores, dust, hair and debris throughout your home and is the culprit for poor indoor air quality.

A solid cleaning and maintenance plan for the HVAC system can help lengthen it’s working life and operate at a better condition. Simple maintenance procedures could help save money and problems down the line. In the case that you might’ve suffered a fire or have mold growth, then duct cleaning is positively essential.

Let our trained professionals offer you peace of mind with a thorough dryer vent and duct system cleaning, residential or commercial, there isn’t a property we can’t handle.

SERVPRO of Western Dutchess County offers countless services valuable to any home or business owner regardless of what you might need. From sanitizing and disinfecting cleaning services to full fire, water, sewage and mold mitigation to complete reconstruction, we’re your one-stop-shop! We’re here to help, 24/7, no matter the damage, 845-831-3600.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/21/2020 (Permalink)

An image of a shield bearing the title of Certified: SERVPRO Cleaned Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business in the Hudson Valley.

As our communities start to head towards re-opening in Dutchess County, we’re all thinking towards a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water and mold, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a  custom cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touch-points, foot traffic and congestion areas.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will receive proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – even after life is back to normal in the communities we all call home.

Call SERVPRO of Western Dutchess County today at (845)831-3600 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.

Each SERVPRO franchise is independently owned and operated.

How to Identify the Root of a Mysterious Ceiling Leak | SERVPRO® of Western Dutchess County

5/11/2020 (Permalink)

A white ceiling with brown water damage stains spreading If you're starting to notice stains and markings on your ceilings, call us asap and our experts will get that water damage remedied quickly!

If you have noticed wet spots, discoloration, sagging or buckling on your ceiling or at the top of your walls in your Dutchess County home or business, you may be wondering how to determine exactly where this water is coming from.

Unlike a burst pipe or clear appliance leak, ceiling leaks can be more difficult to diagnose and treat for homeowners as there are many elements that are obscured by the home’s finishes. To help you diagnose the problem, we have included some handy indicators regarding the two common types of ceiling leaks:

How to Identify a Roofing System Ceiling Leak

If you have a ceiling leak in an area of your home that has an attic directly above it, it may be due to a roofing system issue. In most cases, a roof leak will be due to water being allowed to enter through a hole or other compromised area in the roof above. Roofing system leaks can generally be identified by:

  • Leaking that occurs while it is raining or pops up shortly after a storm
  • Dripping water that is off-colored or murky looking, as it may have picked up debris as it traveled from the roof
  • If the leak is correlated with a buildup of ice along the eaves of your home (referred to as ice dams) it may be due to the ice partially melting and seeping into the roof
  • Attic insulation that is wet, soggy or has evidence of mold and mildew, which is a sign that it is absorbing some of the water from the leak
  • Musty smells or signs of mold around the area above the leak in the attic

How to Identify a Ceiling Leak That Is Due to Plumbing

If the ceiling leak is located in an area where plumbing pipes or fixtures run above it, there may be evidence that it is a plumbing-related problem instead. This is common in rooms located below bathrooms, kitchens or laundry rooms, which are an indicator that the leak is due to supply pipes or drain pipes located within the ceiling. These can be identified by:

  • Dripping water that is clear, if it is from a supply line in the ceiling
  • Steady leakage that occurs every time you utilize something that might be routed to the plumbing pipes above, or leakage that occurs slowly but regularly, which could indicate a supply pipe issue

Regardless of what type of ceiling leak you have, it is always recommended that you begin the restoration process as quickly as possible to mitigate any further damages.

If you have water damage to your ceiling, call us right away to begin the water restoration process and reduce the likelihood of further damages.

Great Time Passers While Social Distancing In Your Dutchess County Home

3/25/2020 (Permalink)

A woman laying on her couch at home with a laptop and head phones on. It's important to remain at home during these difficult times, but being active and engaged can really help!

As most of us in Poughkeepsie, Fishkill, Wappingers and Beacon are facing long periods of time at home while practicing social distancing, we’ve compiled some of our favorite ideas of how you can stay engaged, active, expand your mind and have some fun!

-If you’ve got children at home, in addition to some school work, take a look at this website loaded with FREE crafts for kids of all ages!

-This is a personal favorite also geared towards children, Virtual Field Trips! This fabulous article has all the categories no matter what your little person might love, from the zoo to the space frontier and everything in between!

-Looking for some free reads? This Open Library has thousands of free downloads. Escape to whatever genre you love!

-Craving some garden time? Check out this awesome article about getting your garden ready written by Sue Adams of our local Adam’s Fairacre Farms!

-Missing your gym? Here’s the most recent list of how you can get in your work out from home.

Don’t forget your local restaurants, most have delivery or curbside pickup available and really need your business right now! These lists are ever-changing, best to call your favorite one directly.

SERVPRO of Western Dutchess County is actively working in accordance to the CDC standards of virus disinfection for any home or business. If you have concerns or questions about how we can help during this tough time, please don’t hesitate to call us at (845)831-3600. We’re always here to help!

We ARE the cleaning experts in Dutchess County

3/19/2020 (Permalink)

An image of microscopic bright green and black spores. In these uncertain times, trust the experts at SERVPRO for any cleaning services needed at your home or business.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are the LOCAL specialists in cleaning services, and adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the Coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning, sanitizing and disinfection services, call the experts today at SERVPRO of Western Dutchess County. We’re always here to help.

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Disinfecting and Sanitizing Services are SERVPRO of Western Dutchess County's Specialty!

3/13/2020 (Permalink)

An image of a person in a protective suit with a list of locations that can have specialty cleaning services. SERVPRO of Western Dutchess County can do specialty deep cleaning at a full range of properties including your home!

SERVPRO of Western Dutchess County can help minimize the spread of germs in your business or home with proactive deep cleaning.

We’re trained to adhere to the highest cleaning and sanitizing standards, making us the #1 LOCAL choice for cleanup and restoration. We utilize hospital grade disinfecting products for non-porous surfaces as well as sanitizing products for porous materials and disinfecting ULV fog, effectively tackling microorganisms such as viruses, bacteria and mold.

As long-time providers of trusted and proven cleaning services in Dutchess County, let us help give you piece of mind.
Call us today at (845)831-3600 to see what we can do at your HOME OR BUSINESS. We’re always Here To Help.

Why Treating Water Damage Quickly Is Essential In Your Poughkeepsie Home

3/10/2020 (Permalink)

A white PVC pipe spraying water around the area. Quick action to fix the leak and remediate a water damage situation is the best way to avoid secondary and more costly damages!

Whether caused by a flood, an appliance leak or something else entirely, water damage is a
headache for any Poughkeepsie homeowner to deal with.

While some damages will need to be addressed
immediately to make your home livable, if water damage occurs in a more remote part of the
house, it may be tempting to wait to have it looked at until a more convenient time. However,
this is the worst thing you can do.


Waiting to have your water damage treated can increase the damages, which will, in turn,
increase the timeline and the cost of water restoration.

Here are just a few things that can
happen if water damage is not handled quickly:


-Mold Can Begin to Grow Within a Day
While water damage is bad enough to deal with on its own, if mold begins growing, there are
many new considerations that will be involved in the restoration. Mold can begin to grow within
24 hours of water damage, if conditions are right, leading not only to extreme health concerns,
but also to a more involved (and more costly) restoration process. Because mold wastes no time
in establishing itself after water damage, making the restoration call quickly is the best way to
prevent it.


-Your Home’s Structure Can Become Damaged
Though we generally think of water damage as damage to objects within the home, the very
structure of the building can also become damaged if the water is allowed to sit untreated.
Moisture can seep into floors and walls, causing swelling and deterioration among the structural
aspects of the home. While this is common in situations of flood damage or burst pipes, it can
also occur from much smaller leaks if they are not treated in a timely manner.


-Appliances Can Pose a Hazard
As household appliances like refrigerators, ovens and washing machines sit in water
damage-impacted areas, they can become hazardous and even pose a fire risk. Because it is
difficult to determine the extent of water damage on your own, calling in a professional to assess
the area and determine if your appliances are safe for use is the best course of action to take.


If you have experienced water damage in your home, don’t put off giving us a call. We are here
24/7 to begin the restoration process right away.

Get to Know Your Local SERVPRO® | SERVPRO® of Western Dutchess County

2/27/2020 (Permalink)

A family of four sitting on a couch laughing with each other. Count on SERVPRO of Western Dutchess Count to be your TRUSTED leader for damage remediation in your home or business!

If you own a home or business in Dutchess County, it is natural to worry about what will happen if a disaster comes your way. Whether you are concerned with damages from fires, smoke, floods, storms, mold or bio-hazards, you want to know that you have a company to call to help you recover.

The good news is that is exactly what we are here for. We are family-owned and operated and invested locally in this area for over 25 years, and no matter the hour you discover damage, we are just a phone call away.

What Makes Us Your Trusted Community Restoration Team

We Are Committed to Our Community in the Hudson Valley. Our owner, Gil, and his wife, Sheryl, were raised in the area and have lived here their entire lives. They have chosen to raise their family here to invest in the area, and have been operating 2 SERVPRO locations to meet any local residents’ needs. They are also proud to help out local branches of
organizations such as The Children's Home, Love Holds Life Children’s Cancer Foundation, and the Dutchess County Chamber Workforce Development Program and multiple First Responder Stations and organizations.

We Have Helped Many Residents Rebuild

We have been operating since 1993, and in that time we have helped more than 50,000 customers with restoration. We have helped with fire, water, flood and storm damage for both businesses and households and have proven experience in the field.

We Hire Top-Notch Restoration Professionals

Not only do we hire people of the highest character with the highest work ethic, but we also
provide them with ample and continuous training to ensure they are ready to tackle the biggest restoration tasks.
Many of our restoration professionals have been with us for more than 10 years, amounting to
extensive restoration experience.

We Are Proud to Show You How SERVPRO® Makes a Difference

The SERVPRO motto is “Like it never even happened,” and that is the level of service we aim for on every restoration job. We are trusted leaders in the restoration industry and we take our reputation very seriously. When you need us, we respond 24/7 to begin your restoration process and show you the difference that working with SERVPRO makes. We're here to help and faster to any size disaster.

If you have damage to your home, you can count on us. Contact us 24/7 to learn more about us
or to begin your restoration process with us.

Heavy Rains Can Lead to Water Damage in your Wappingers Home

2/27/2020 (Permalink)

A heavy rain storm bombarding a home's exterior. Maintaining some key areas of your home can help keep water damage from heavy rain storms at bay!

When most people think of water damage, they probably bring to mind images of toilets or sinks overflowing in their Dutchess County homes or busted pipes spraying water uncontrollably. However, many times, water damage can occur less noticeably than these examples, such as in the event of heavy rain.

When rain falls hard enough heaviness to really soak everything in sight, it can unearth problems you weren’t aware of being issues in your home. 

Water Can Seep in Through Miniature Openings

When it rains enough for things to get continually soaked, miniature cracks, splits, holes and openings in your home’s exterior can begin to let water through and start leading to problems.

Consider installing weather-stripping around doors and windows. This small project is one of the best methods to help prevent water damage from a soaking rain as well as keeping up with your home’s exterior paint to avoid any gaps or peeling that might allow water through.

Take a good look at your windows closely for small holes and feel around for any drafts. Be sure to seal them well or have them replaced if needed.

Gutter Clogs Can Lead to Water Damage

Clogged gutters can cause water to back up and pool in concentrated areas, which can then be absorbed into your home’s roof line and lead to damages. This is especially true during extremely heavy rains, which can inundate even normally functioning systems with an overload of water. Cleaning out gutters every spring and fall is the best remedy for this. A clogged gutter in the winter can lead to ice damming which can really cause a headache!

Improper Drainage Can Cause Foundation Damage

If the drainage around the base of your home is not adequate, serious water damage can happen as a result—especially during exceptionally wet periods. Making changes to your landscaping to help keep water far away from your home’s foundation can prevent water pooling in the basement as well as the potential for mold growth.

Heavy Rains Can Unearth Roof Leaks

You may not be aware you have a roof leak, but a good storm can be enough to turn a small, unnoticed leak into one has become a serious problem. Seeing wet spots or discoloration on your home’s ceiling often only happens after heavy rains have increased a leak’s severity, creating a need for immediate repairs. Have your roof inspected by a professional at least once a year. Be sure to inspect your attic regularly too, sometimes small leaks can go unnoticed in there as well.

If your home has experienced water damage due to heavy rains or for any cause at all, you can count on us to be there for you. Call us at any hour to begin the water restoration process right away.

Protecting Your Dutchess County Home From Water Damage

2/26/2020 (Permalink)

A broken pipe with water streaming out of it in force. A few preparations can really help protect your home or business from costly and stressful water damage issues!

One of the costliest damages to experience in a home or business in Poughkeepsie, Fishkill, Beacon or Wappingers, is water damage.

This can be an especially common issue for homeowners to deal with, but there are plenty of ways you can help protect your home.

Water damage is more than a hassle to deal with, it can have a long-term impact on your home such as structural issues and mold growth. Mold is one of the most common side effects of water damage because it begins to grow and flourish within 48 hours of exposure to moisture.

When beginning to think of ways to protect your home against water damage, it might be easier if you break it down by areas of impact. These areas could include basements, kitchens, bathrooms, flooring and ceilings.

In the basement, look at resealing vulnerable areas, making sure water drains away from your home and installing a backwater valve and look into a sump pump is water collection tend to happen in your basement.

Your kitchen and bathrooms can experience water damage due to plumbing issues and appliance failures. Be sure you:

  • Inspect your appliances regularly, especially the hoses and faucets
  • Check to make sure there are no leaks in the seals or caulking around your showers and tubs. If you find a leak, get it fixed right away.
  • Know where the main water shut-off valve is in your home and show your family members too.
  • Don’t leave the house while the washer or dishwasher is running.

As far as possessions, avoid cardboard boxes that might sit on the floor. Use waterproof bins to store items and keep items stored on shelves up off of the floor.

What To Do After Water Damage

If your home does experience a water damage situation, there is a good chance you can salvage items that can be dried out within 48 hours.

Be sure that you contact your insurance company and a call a plumber or professional RIGHT AWAY to get the cause fixed immediately after you discover the water damage situation.

Then call the experts at SERVPRO of Western Dutchess County, we’re here to help 24/7 and will get you back to preloss condition quickly and effectively. Program our # in your phone for quick access (845)831-3600.

How Our Commercial Restoration Approach For Your Fishkill Business Sets Us Apart

2/17/2020 (Permalink)

A group of employees in professional attire sit around a conference table with paperwork SERVPRO has the experience, the certifications and the most advanced restoration techniques to restore your commercial building to preloss condition.

For business owners in Dutchess County, it is vital to have a restoration plan in place for your business in case of a disaster or other damages. Considering that FEMA’s most recent report states that 40% of businesses fail to reopen following a disaster event, being able to have restoration services respond right away can make all the difference in how quickly your business is able to recover.

If you are searching for a commercial restoration company to help you recover, read on to discover some of the things that set SERVPRO ® of Western Dutchess County apart in the space. We are industry leaders with a variety of experience and expertise, and we are here 24/7 to respond to your call after damages occur.

We Have Experience With a Variety of Building Types

We have many years of experience in commercial restoration with a variety of commercial building types. Some of the commercial buildings we can tackle restoration for include:

? Small and large office buildings

? Apartment complexes and rental properties

? Industrial plants and warehouses

? Schools

? Restaurants, hotels, retail operations and other customer-facing businesses.

Regardless of the type of building or business you are operating in, our experienced technicians will be able to help you quickly recover.

We Can Help With Any Type of Commercial Damage

Because of our certifications and expertise, we are able to help with a variety of damages to commercial properties. Our technicians are trained according to IICRC standards and can handle fire damage and subsequent smoke odor removal, water damage, storm damage and a variety of other scenarios that you may need to help your business reopen.

No Commercial Restoration Job Is Too Large for Us

We are proud to be a LOCALLY owned and operated restoration company, but we also have the benefit of having the SERVPRO name and family behind us for larger restoration tasks. In the event of extreme damage or a large-scale disaster, we can work with other SERVPRO owners across the country to obtain extra resources, additional technicians and more equipment—meaning we can handle any disaster, regardless of the size.

If you are in need of commercial restoration for your property in Fishkill, Beacon, Wappingers or Poughkeepsie, we are here for you 24/7. Contact us at any time, we're faster to any size disaster!

How Quickly a Fire Can Spread in your Poughkeepsie Home

2/14/2020 (Permalink)

A home completely engulfed in flames. Fires in your home can spread in under 3 minutes, make sure your family is prepared to evacuate quickly!

We all know that house fires are an extremely dangerous thing to encounter, but that can be difficult to grasp without knowing exactly what goes into the making of a house fire. To help provide some context for how house fires spread so rapidly and how important it is to be able to execute an efficient fire escape plan, we have put together a guide to what fire is, how it spreads and how quickly it can tear through your home.

What Is Fire?

Put simply, fire comes from a chemical reaction between air and a fuel source when it becomes hot enough to ignite. Once this occurs, the fire starts and begins to release the decomposed material (in the form of smoke), char (a pure carbon substance) and ash (which is all of the materials of the fuel source that are not able to burn).

How Does Fire Spread?

All fire needs to sustain itself are heat, fuel and oxygen—commonly referred to as the fire triangle. The oxygen is a given and the fire is producing its own heat, so the flames will begin to search for more fuel throughout the home. This is why a fire can spread so rapidly once the flames begin.

What Is the Typical Timeline of a House Fire?

The general rule of thumb is that you are supposed to be able to execute the entirety of your fire escape plan in under three minutes, but have you ever wondered why that is? Fires spread remarkably fast, making a quick escape plan necessary. Here is the typical timeline of a house fire:

0:00 to 0:30: The fire begins and flames immediately start to grow.

0:30 to 1:00: Flames begin to spread through the room and smoke starts to pollute the air.

1:00 to 1:30: Smoke becomes thicker and the temperature starts to rise.

1:00 to 1:30: The fire alarm sounds and everyone should evacuate immediately.

1:30 to 2:00: Smoke begins to pour into other rooms of the house.

2:00 to 2:30: The temperature in the source room will reach 500 degrees Fahrenheit.

3:00 to 4:00: Flames will continue to spread through the house and engulf the exterior walls.

The numbers speak for themselves, be preparedness with an evacuation plan, make sure your whole family understands and make sure yto include your pets!
If your home has been impacted by a house fire, we are here to help you 24/7. Contact us any time to start your restoration process today!

Avoiding frozen pipes in your vacant Wappingers home.

2/10/2020 (Permalink)

A photo of a frozen waterfall from the ceiling to the floor inside the kitchen of a home Follow these tips to avoid a major headache in your un-occupied home!

If you own a 2nd home, rental property or have a vacant property for sale, it's important to have it winterized or take precautions against the extreme elements the Hudson Valley throws at us in the winter months.

While there are always unforeseen issues that can happen like appliances failing or storm damage, it's the water that causes the most damage. Water can and will get into everything, continuously finding a way out is the name of the game. As we say in the remediation industry, "water always wins."

Couple of key tips for your vacant property to help stave off water damage:

-Don't turn the heat off in the colder months, rather keep it set to at least 55 degrees and make sure you’ve had an oil delivery or are on a schedule for a rotating one if needed.

-Follow good instructions to protect your pipes like wrapping them with pipe insulation, keeping windows and doors sealed and emptying outside spigots and water sources.

-Have your furnace, heating systems and hot water heater checked regularly. All too often, our professionals see these systems fail in the winter for various reasons and they can cause significant water damage and secondary issues like structural problems and mold growth.

-Have someone check on your house regularly for any issues, making sure to pay attention to mechanicals, pipes and leaks. The last thing you want is to be notified that your house is now an igloo.

- Speak with your insurance agent about tips they have and make sure your policy is where it needs to be. If you have a sump pump in the basement or crawl space, make sure you have the necessary coverage for it should there be a system failure.

-Consider a generator, speak with an expert about what you would need one to do for you in the event you’re not around and the power goes out.

-Keep our name and number in your phone and taped to your fridge should anyone ever need it on your behalf.

Should you ever suffer from water damage, or any kind of loss to your property, call the experts in damage restoration. SERVPRO of Western Dutchess County has been the local leader in the industry for over 25 years, we're here to help 24/7 with certified technicians, extensive experience and the best technology around.

Call us immediately so we can give you piece of mind quickly, no matter the damage and no matter the size, 845-831-3600.

When Storm Damage Threatens Your Home, We’re Here to Help | SERVPRO® of Western Dutchess County

2/7/2020 (Permalink)

A yellow storm damage sign posted in front of a heavily damaged roof of a home. SERVPRO of Western Dutchess County is your Damage Restoration expert. If you experience any storm damage call us right away.

Storms happen quite frequently during the warmer months in Dutchess County, and with how common they are, it might feel easy to forget how destructive they can be in the winter months. In 2018, $2 billion in household damages was attributed to storms, making them the top reason for insurance claim filings.

A storm could cause damage at any point, so preparing for restoration is the best protection strategy. By choosing a restoration company to work with in advance, you can be prepared to make the call as soon as damage is discovered to prevent it from getting worse.

How We Handle Your Storm Damage Restoration

-By Starting With a Custom Restoration Plan
Because every incident of storm damage is inherently different, we approach every situation prepared to create a custom restoration plan. Storms can cause issues with moisture, structural damage and mold, so we make sure that we are prepared to handle whatever damage Mother Nature has brought your way.

-By Training Our Technicians Well
Technicians who are knowledgeable in their field are the key to our high-quality work, which is why we invest heavily in our training programs. We begin with training materials from the Institute of Inspection Cleaning and Restoration Certification and provide many other training opportunities throughout our technicians’ careers to make sure they stay up-to-date on the latest restoration techniques and technology.

-By Having Enough Resources
As a locally owned business with a national brand affiliation, we are able to provide however many resources are required after widespread storm damage occurs. We can call in SERVPRO® technicians and equipment from nearby locations that are not impacted in order to make sure everyone in the community receives quick and quality service.

-By Living Up to Our Reputation
We have been in the restoration business for years and are considered leaders in the industry. Because there are so many scams that pop up after severe storms impact an area, choosing a reputable company to work with is vital to make sure you are not getting scammed during the restoration process.

If you have experienced storm damage or want to learn more, you can call us 247 for more details.

If You Have an Oil Furnace, Boiler or Hot Water Heater in Your Fishkill Home, Learn What a Puffback Is!

1/27/2020 (Permalink)

Black soot webs hanging from a ceiling after a furnace mis-fire Puff backs can be dangerous to breathe in, call the experts at SERVPRO to get it cleaned up right!

Have you ever seen a car backfire and there’s a dark plume of smoke behind it when that happens? That’s similar to what can occur to your oil furnace, it’s when the burners don’t ignite upon start up and cause excess oil fumes to combust, or an explosion of un-burned oil. This reaction can produce a large amount of smoke that will cause soot and debris to spread throughout your house, called a Puff Back.

Maybe you’ve noticed oily, black-looking webs on your ceiling? Those are soot webs, exactly the bi-product of a puff-back. If you think it’s only going to found in the areas where the vents might be, think again. The only thing soot is good at, is traveling and hiding. Closed kitchen cabinets? Yup, it probably got in there. Guest bath down the hall? Most likely you’ll feel an oily film or see blackish spots in there too. Forced air systems will do their job and force the air everywhere along with whatever soot is hitching a ride.

Inhaling soot can be dangerous to your health, as it contains dirt, dust, chemicals, acids, and other harmful items. Inhaling those particles can lead to serious health issues. As much as you want to grab a sponge and get to work, most household cleaners can’t remove soot. the absolute best and easiest course of action is to contact a professional restoration company.

Some Quick “Now What Do I Do and Don't?”:

-Turn off the furnace. Don’t touch the soot and limit movement in the house. This also means don’t open windows or turn on fans.

-Don’t stay in the home if you really don’t need to. Cover your mouth and nose with a cloth if you must go inside for any reason. (Same for pets!)

-Do call your insurance company and file a claim.

-Call an HVAC specialist to fix the furnace.

-Call SERVPRO of Western Dutchess County 24/7. Our trained experts will walk you through every step, get that damage cleaned up and work directly with your insurance company to get this taken care of quickly and efficiently.

We’re always here to help at (845)831-3600.

SERVPRO of Western Dutchess County is your GO-TO for any type of winter storm damage!

1/23/2020 (Permalink)

A large, fallen tree laying on the roof of a home after a winter storm SERVPRO of Western Dutchess County will handle ALL aspects of storm damage to your home or business.

Even when you feel like you’re super prepared, mother nature can still do a number on your home in Wappingers when a storm hits just right. If you find yourself dealing with storm damage like structural issues, fire or water damage, taking immediate action is essential. Choose the company with storm damage experience, resources and equipment to handle the job on all levels. SERVPRO of Western Dutchess County can respond immediately to storm damage and flooding conditions.

Why Call Us?

*24/7 Emergency Services-there is ALWAYS a live person who will answer your call, no matter the day or time. Our crews are available for your emergency at any time, no matter the time or the holiday.

*We're Faster to Any Size Disaster: We’ve been a local company for over 25 years. When you need help right away when a storm hits your Wappingers, Fishkill, Poughkeepsie or Beacon home or business, our fast response will help prevent secondary damage and therefore reduce restoration costs.

*We Have Specially-Trained Storm Damage Specialists: Being leaders in the water, fire and storm damage industry, our teams have advanced training and years of expertise, not to mention a tremendous amount of hands-on experience. Our professionals will respond quickly, start the remediation process and restore your home to pre-storm condition. From smoke removal to drying out to complete reconstruction, there is nothing we can’t handle!

*We're the LOCAL Trusted Leader in the Water Restoration Industry: Our local 25+ years in the damage restoration industry have proven our trust-worthiness and reliability. Our power lies in being locally owned with National Storm Resources. No damage is too big, or too small.

*We Have the Resources to Handle Storms and Disasters: In addition to our own resources, we have the capability to access equipment and personnel from over 1,700 Franchises across the state and country. We can even call upon strategically located Disaster Recovery Teams for catastrophic storms and major events. Not all damage restoration companies are created equal!

SERVPRO of Western Dutchess County, the local restoration leader for over 25 years and always here to help. Call us anytime at (845) 831-3600, we’ll make it “Like it never even happened.”

Why You Should Consider Installing a Sump Pump (Even if You Don’t Have a Basement) in your Dutchess County Home

1/21/2020 (Permalink)

A basement full of contents and flooded with water A sump pump can be a very helpful tool to help thwart water damage in your home!

Though sump pumps were once considered a necessity only for finished basements in low-lying regions, with the increase in flooding across the country, the need for them has become more widespread. If installed correctly, sump pumps serve as a valuable tool for water damage prevention and some models can even alert homeowners to potential dangers before they begin.

If you think a sump pump might be a smart investment for your home, read on to discover how they work and why you should consider one.

How Does a Sump Pump Work?

Sump pumps are installed in the lowest-lying area of your basement or crawl space, in a specially crafted housing pit. This means that the pit is the first place water will pool if it begins to accumulate, giving the sump pump the opportunity to pump the water out of the area and away from the home.

Reasons to Consider a Sump Pump

  1. To Prevent Water Damage to Basements and Crawl Spaces This is certainly the most common—and the most useful—reason that homeowners choose to install sump pumps. Whether you have a fully finished basement you use every day or a small crawl space under your home, any water buildup can cause serious damage to your belongings and your home’s structure.
  2. To Receive Flood Alerts There have been many developments in the world of home technology, and those advancements have not overlooked sump pumps. Many models are now equipped with early water detection technology, which can alert homeowners via a call or a text if the water level in the basement or crawlspace is in danger of rising. This can save homeowners a tremendous headache, as it allows them to take a proactive approach to water damage instead of having to simply react after it happens.
  3. To Cut Down on the Chances of Mold Growth Under Your Home Mold is an insidious problem for homeowners, with basements and crawl spaces serving as a mold magnet if they have moisture buildup. Because sump pumps are the first line of defense against moisture in your home, they can also serve as a preventive measure for harmful mold and mildew buildup in spaces where they are installed.

Side Note- make sure you contact your homeowner's insurance company to be aware of coverage changes in regards to installing a sump pump.

If your basement or crawlspace has water damage, you can contact us 24/7 for a quick response from our qualified technicians at (845)831-3600.

Hidden Water Damage From Appliances | SERVPRO® of Western Dutchess County

1/13/2020 (Permalink)

A woman sitting on the floor looking frustrated next to a broken washing machine If your home experiences any flooding or other water issue, SERVPRO of Western Dutchess County is here to dry, clean and repair any damage.

There is no water damage that is more or less pleasant to deal with, but discovering hidden damage can bring an extra layer of frustration.

Appliances are some of the most common culprits of this—they are often isolated or rarely moved, so discovering damage can be difficult. Thankfully, through regular check-ins, homeowners can stop this from getting out of hand.

Discover Appliance Leaks Through Regular Checks

Hot Water Heater
A hot water heater will generally last around 10 years, but premature leaks are not uncommon from its pipes and seals. Making sure there is no diminished performance, standing water or other signs of water damage is a task that should be done with regularity to ensure damage does not occur.

Refrigerator
Refrigerators are some of the most rarely moved appliances, meaning water damage can lurk under and behind them long enough to become severe before it is even noticed. As part of your annual home maintenance, move the refrigerator away from the wall to look for any dark or soft spots with the wood, and test the water dispenser to watch for any drips.

Dishwasher
While refrigerators can cause issues, dishwashers pose an even higher risk and are moved about as infrequently. Dishwashers require gallons of water when they run and are not always covered by standard insurance policies. Because their leaks can be costlier and more severe, checking them as often or more than you check the fridge is advised.

Washing Machine
Washing machine hoses are some of the most common sources of leaks. Because they are notorious for this, it is recommended that they are inspected at least once a month by homeowners so you can be sure no issues have arisen. In addition to these regular checks, they should be fully replaced every five years in order to prevent hidden deterioration.

Air Conditioner
An air conditioning unit contains a drain that handles any accumulated condensation that is created when your unit is working. However, issues to this system can create hidden water damage quickly, as the condensation will pool inside the unit and can cause damage to surrounding structures. Your manufacturer’s maintenance schedule is the best defense against this—stick to it to be made aware of any issues before they start to cause serious problems.

If your home has been impacted by water damage or you’d like to put a plan in place in case it happens to you, contact us to learn how we can help.

Disaster Tips for Small Business Owners | SERVPRO® of Western Dutchess County

1/10/2020 (Permalink)

An image of several pieces of paper with phrases on it emphasizing preparedness Small businesses are the most vulnerable when it comes to disasters and the downtime it takes in order to reopen.

A natural disaster is always a frightening thing, but if it is headed for your business in Fishkill, it can be even more alarming. Small businesses are especially vulnerable to natural disasters due to the downtime they can cause—when a disaster causes a business to need restoration before it can reopen, that creates a loss in revenue that can be critical.

Fortunately, planning ahead for natural disasters and how your business can recover from them can reduce the time it takes to get back up and running. For that reason, we have compiled some of the most crucial tips that small business owners should know about preparing for a natural disaster.

1. Double-Check Your Insurance
While commercial insurance policies are generally enough for day-to-day incidents that might occur, when it comes to a disaster, regular coverage may not suffice. Because every insurance plan is different, understanding your specific policy and the extra coverage options that are available to you will help you be certain you are covered for anything that comes your way.

2. Create Your Action Plan
Being able to spring into action as soon as a disaster becomes imminent is key. Weather patterns and other emergencies can happen in an instant, and official orders to evacuate often come on extremely short notice. Plan both for an evacuation scenario and one where you and your staff must remain at your business until it is declared safe so you can be doubly prepared.

3. Rehearse Drills and Prepare Staff
As you make your emergency action plan, getting your staff involved is a wise choice so that everyone is on the same page. Clue them in to the official plan and construct disaster drills so they can practice what to do in a real-life scenario. Not only will this keep everyone fully prepared at all times, but it will also lessen your business’ liability in the event of an emergency.

4. Choose a Restoration Company to Work With
One of the most critical parts of the process, choosing the restoration company you would like to work with following a disaster will be the biggest factor in how quickly you can reopen. Making sure you choose a company with a quick response time and advanced training specific to commercial incidents is important, and doing this in advance will ensure all your questions can get answered and you are able to choose without the external pressure of needing to rush.

If you need to pick a commercial restoration company that’s right for you, call us today! We can tell you all about what sets our process apart.

Preventing Water Damage From Frozen Pipes | SERVPRO® of Western Dutchess County

1/7/2020 (Permalink)

A photo of a piece of pipe with ice formed on it Frozen pipes can be a major headache in the winter months, protect your home against them!

During the chill of the winter months in Dutchess County, frozen pipes are a serious concern we hear about from homeowners. In fact, burst pipes are one of the biggest causes of water damage during the winter months, amounting to more than $5,000 in property losses on average. 

Understanding why pipes freeze, why frozen pipes burst and how these factors can lead to water damage is an important part of keeping your household dry and warm during the wintertime. Read on for our guide to frozen pipes and how to prevent them. 

How Pipes Freeze and Why They Burst 

When the weather is cold enough, any pipe can freeze—while those running through unheated areas such as exterior walls or basements are the most vulnerable, even pipes inside the home can become frozen if conditions are right. 

When temperatures drop and the water inside the pipes begins to freeze, it can create an inconvenience as you will not be able to access running water. However, if frozen pipes are left alone and no effort is made to thaw them, the pressure inside will become too great and the pipe can actually burst open, leading to water damage. 

Ways Frozen Pipes Can Cause Water Damage 

Once a pipe bursts open, the potential for water damage is automatically increased. Instead of bursting directly at the frozen blockage, pipes generally falter further up the line, in between a closed faucet and where the blockage occurs—often in a wall or under a sink, which may not be discovered immediately if it occurs. This allows all the built-up water to begin coursing through the breakage and flow freely through your home. 

How to Prevent Pipes From Freezing 

Fortunately, there are steps that homeowners can take to prevent their pipes from freezing and avoid costly water damage. By preventing pipes from freezing in the first place, it will greatly lessen your headache throughout the colder months: 

  • If you are leaving for a long period of time, make sure the heat stays set to above 50 degrees. 
  • Leave faucets on a slight drip so water is constantly running through the pipes. 
  • Open cabinet doors in the kitchen and bathroom and ensure all the bedroom doors are open to increase airflow. 
  • Add insulation to exterior areas with water pipes and/or to the pipes themselves. 
  • Keep garage and cellar doors closed tightly if there are water lines inside. 

Are you concerned that a pipe has burst in your home? Contact us to have our trained experts inspect your home for moisture damage. We're here to help 24/7!

The Benefits of Preparing Your Business for a Disaster | SERVPRO® of Western Dutchess County

12/17/2019 (Permalink)

A female business owner writing a plan in a book Having a disaster plan in place for your business has huge benefits! Ask SERVPRO of Western Dutchess County how we can help!

Experiencing a natural disaster as a business owner in Dutchess County can be a major life event. There are so many questions about what to do and how to recover, with the main focus simply being to continue operations as quickly as possible.
To avoid being left stressed and uncertain after a disaster strikes, put a plan in place now for how you would handle a disaster that impacts your business. Planning ahead can reduce the damage a disaster causes, keep your staff safer and help you reopen quicker after the danger passes. Making disaster plans has big benefits for businesses. Here’s how:


Reduce the Damage a Disaster Causes to Your Business


Disasters can cause major damage to businesses even when business owners do everything
right, but a little bit of planning can reduce your losses exponentially. Making copies of essential
documents and keeping them in a secure, offsite location will ensure you do not lose any
important paperwork due to flooding, fires or other scenarios. Additionally, creating a
technology-focused disaster plan can help you protect any electronics in the workplace and
ensure you can recover all your digital files even if your main computer systems are impacted by
the disaster.


Increase the Safety of Your Workplace


Though some extremely small businesses are not required to have a written emergency plan, all
employers should communicate their plan to staff orally and consider creating a written one
even if they are not required to do so. Training employees on the procedures of a disaster, as
well as assigning people with roles and responsibilities to help you execute a safe emergency
evacuation, will increase the safety of your workplace and make sure that everyone in the
building feels prepared.


Decrease the Time It Takes to Reopen After a Disaster


Perhaps the most important reason to prepare for a workplace disaster is decreasing the time it
will take you to reopen. The Small Business Administration states that 25% of small businesses do not reopen following a disaster—if your business is your livelihood, you know just how devastating this can be. By doing what you can in advance to prevent damage and having a
plan in place for restoring your property and recovering following the disaster, your business can reopen much more quickly.


If you’re planning ahead to help protect your business from a disaster, contact us to learn more
about our commercial restoration processes and how we can help you recover quickly.

Avoid Frozen Pipes in Your Fishkill Home!

12/17/2019 (Permalink)

Burst water pipes causing a waterfall inside a home Some smart tricks and tips can help avoid frozen pipes in your Dutchess County home this winter!

Subzero temperatures can cause even interior pipes to freeze. Burst pipes are one of the most common causes of property damage during frigid weather and can cause thousands in water damage.

Unheated interior spaces such as basements, attics, and garages are the first to cause problems. But even pipes running through cabinets or exterior walls can freeze. There are some simple things you can do to keep your water running and your house dry.

“Pipe insulation can cost as little as 50 cents per linear foot at your local hardware store,” says Susan Millerick, IBHS spokeswoman.“ So, for not much more than the cost of the aspirin you’d need, you can avoid the headaches of cleanup, loss of precious keepsakes, and the cost of your insurance deductible.” Use the pipe insulation liberally to protect any vulnerable pipes.

How to Beat the Freeze

Once the temperature starts dropping outside, you should take precautions inside to keep your pipes warm and water running. Temperatures below 20F are the warning spot so keep the area above that to thwart issues.  

Keep the thermostat set to the same temperature during day and night. Not the best time to lower the heat to adjust for expenses as a water damage repair can be thousands of dollars to repair.

Open kitchen and bathroom cabinet doors to let warmer air to circulate around the plumbing. (If you have small children, be sure to remove any harmful cleaners and household chemicals.)

Let the cold-water drip from a faucet served by exposed pipes (think basement utility sinks or laundry sinks). Running water through the pipe, even at a trickle, helps prevent pipes from freezing.

Keep garage doors closed, especially if there are water supply lines in the garage. Consider some insulation around the windows and doors to help. This could help your whole house as well.

If you plan to be away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F. The last thing you want is to come home to an igloo.

For the long term, add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in those areas. And to prevent drafts, seal cracks and openings around windows, doors, and at sill plates, where the house rests on its foundation.

How to Thaw Frozen Pipes

If you turn on a faucet and only a trickle comes out, you may well have a frozen pipe. If you think the pipes are frozen, be careful when thawing them out because if the pipe has already burst, the water will come flowing out and flood your home. If a pipe has broken, turn off the water at the main shutoff valve, which is usually at the water meter or where the main line enters the house. If the water is still running and no pipes have burst, you can take the following steps. (we usually recommend you call a plumber to avoid a much bigger problem.)

Turn on the faucet- Running water through the pipe, as cold as it is, will help melt ice in the pipe.

Apply heat to the section of pipe- using an electric heating pad wrapped around the pipe, an electric hair dryer, or a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, a kerosene or propane heater, a charcoal stove, or any device with an open flame; the high heat can damage the pipes or even start a fire.

Apply heat until full water pressure is restored. Check all other faucets in your home to see whether you have additional frozen pipes. If one pipe freezes, others may freeze, too.

Sometimes, things just happen no matter how much you might prep, just keep in mind that SERVPRO of Western Dutchess County is here 24/7 for when water damage happens. Call us at 845-831-3600 and we'll make it "Like it never even happened."

24-Hour Emergency Water Damage Services for your Wappingers, Fishkill and Beacon home or business!

12/13/2019 (Permalink)

SERVPRO drying machines set up around washing machines inside a home We're here to help 24/7 for all water damage emergencies!

SERVPRO of Western Dutchess County provides 24-hour fire and water damage restoration services throughout Dutchess County including Wappingers, Fishkill and Beacon homes or businesses.

Our professionals are available 24 hours a day for water emergencies and we’re faster to any size disaster. When you are dealing with any kind of water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage and sometimes cause secondary issues like mold growth.

We Answer the Phone Ready to Help,
Call Today - 845-831-3600

We understand that when you call us, you may be feeling confused, stressed, and overwhelmed. You need an expert to guide you through this crisis. Our staff has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business since 1992.

What You Can Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many certified SERVPRO Professionals may be needed.

Some of the questions you can expect:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage and has the cause been repaired?
  • Is there electricity and heat available (on-site)?

We’ll take it from there! We have a full staff of technicians ready to help at a moment’s notice, no matter the time or holiday!

About SERVPRO of Western Dutchess County

SERVPRO of Western Dutchess County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, water or sewage damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Let us help relieve the stress and make it “Like it never even happened.”

The Increase & Prevention of Winter Fires in Wappingers homes | SERVPRO® of Western Dutchess County

12/10/2019 (Permalink)

A Christmas tree on fire surrounded by personal items You can take precautions to help prevent winter fires in your Dutchess County home.

While winter brings about colder temperatures and increased snowfall, it can also bring a higher likelihood of residential fires in the Hudson Valley.

In any given year, winter is the most common time for residential fires to begin. While not all of the common winter fire causes are specific to the season, they are more common during cooler weather and thus increase the chances for a fire to occur.

Behind the Increased Likelihood of Winter Fires:

An Increase in Cooking-
At any time of year, cooking errors are the No. 1 cause of residential fires in the country, but even this statistic is increased in the wintertime. With more baking, holiday meals and group cooking opportunities, the chances for a cooking error tend to become higher during the winter months, leading to an increased fire rate.

The Risk of Heaters-
Wood stoves, fireplaces and space heaters are all common forms of auxiliary heating during cold weather, and as long as precautions are taken, they are generally safe. However, errors in heating are the second leading cause behind residential fires during the winter months, making safety features and supervision an essential part of these methods.

Candles and Decorations-
Safety in decorating is not commonly discussed, but candles and other decorations are another leading cause of residential wintertime fires. Candles are inherently hazardous due to the open flame—it can spread to surrounding areas if conditions are right. For electronics, frayed wires and general overheating can pose a fire risk, so it is important to be cautious with those as well.

Prevention Tips for Wintertime Fires:

Understanding the common causes of winter fires is an important step in prevention. By going about these hazardous activities with a safety-focused mindset and keeping the below tips in mind, individuals can help prevent any accidental fires from occurring this season:

  • Check smoke alarms once every 30 days and replace every 10 years.
  • Always monitor open flames.
  • Select space heaters with automatic shut-offs in case they tip over.
  • Utilize a screen every time you use a fireplace.
  • Draft and practice an emergency escape plan with your household.

If your home has been impacted by a fire, call us right away. We are leaders in restoration and can help you recover quickly after a fire occurs.


It’s Not Just the Flames that Do the Damage to Your Home or Business | SERVPRO® of Western Dutchess County

11/19/2019 (Permalink)

A photo of a burned kitchen in a home, cabinets blackened and appliances removed. The flames from a fire are only one part of the damages that can occur during a residential or commercial fire.

Whether it’s at your Wappingers home or your Poughkeepsie business, a fire is a devastating occurrence. Once the flames are put out, the next step is often confusing at to what the cleanup truly entails and what kind of damage has really been done.

Horrible flames are what most of us think of, but the fire itself isn’t always what causes the most damage. Smoke, soot and water damage go together with a fire no matter the type, and it is important to work with a trusted and reliable restoration company that understands how to handle all these issues. 

The Types of Damage That Fires Can Cause 

Smoke Damage Smoke inhalation is the #1 cause of fire-related deaths, and smoke damage is also one of the most severe ways a structure can be impacted after a fire. Smoke seeps into absolutely everything, damaging furniture, walls, flooring, even the furthest rooms. For areas not physically touched by the flames, paint discoloration, corroded appliances and unbearable odors can all be expected following simply due to the smoke. 

Soot Damage Soot is an inescapable, dangerous substance that WILL cover nearly any material in a layer of extremely hazardous film. Soot is the deposit that smoke leaves behind, which often contains many dangerous chemicals as a result of the burning of plastics and other materials. Not only can soot linger on items, but it can also infiltrate the ducts of the HVAC system in a home or business, leading to contaminated air quality that results in health issues. Hiring a restoration company that can also remediate your HVAC system and duct work is key to improving the air quality.

Water Damage Whether it is from firefighting efforts or automated sprinkler systems, water damage and fire damage are often intertwined. Not only can water damage result in more damage to susceptible items such as electronics, but it can also result in mold growth if it is not removed quickly by a professional. In the right humidity and temperatures, mold will start to grow within 48 hours. Though putting out the fire should always be the first concern, it is important that cleanup is done properly and efficiently in order to mitigate as much damage as possible and to avoid secondary issues.

SERVPRO of Western Dutchess County has been the trusted, LOCAL fire and water damage remediation company since 1992. We have the certified professionals who will handle any remediation needed, in either a commercial or residential property and get you back to normal quickly. 

If your home or business has been impacted by a fire, we are here to help! We’re here to help, 24/7 and can make it “Like it never even happened.”

An Overview of How Storms Can Damage a Home | SERVPRO® of Western Dutchess County

11/13/2019 (Permalink)

Hail and rain hitting a roof during a storm The effects of a storm can be very damaging, give us a call asap if you suffer any kind of storm damage.

Though storm warnings are fairly common, it is important to take weather advisories seriously every time they are issued. Because of the variance in weather and atmospheric conditions, no two thunderstorms are exactly the same. Though some might pass through and bring gentle showers, others can cause extreme amounts of damage in a short time. 

To give homeowners in Poughkeepsie, Fishkill, Wappingers and Beacon an idea of what to expect when severe weather is forecasted, we have compiled the four most common types of storm damages that can occur to a home. The effects of a severe storm can range from mild to severe, and it is important to know what to prepare for when hazardous weather is coming your way. 

Lightning Damage Lightning strikes occur around 25 million times each year, and it is possible for lightning to strike the same place twice. When lightning strikes a home, it can cause fires, electrical issues and structural fractures, making it a large headache for homeowners. If your home is struck by lightning, having an expert inspection is key as lightning damage could also increase your chances for electrical fires in the future. 

Hail Damage Hail is caused when the storm pushes rain clouds upward enough that the water droplets are frozen solid before passing through to the ground. Hail damage is commonly considered for cars that are parked outside, but it can also wreak havoc on a house’s roof, drainage systems and can even break windows if conditions are right. 

Flood Damage Flooding is one of the most dangerous things that storms can lead to. While thunderstorms typically cause what are known as flash floods, they can also lead to more long-term flooding if conditions are right. Flood damages can be detrimental to a home and its contents and cause hazardous conditions for those in affected areas. 

Wind Damage In some cases, severe storms can have winds as significant as a tornado would, yet they often last much longer. We all can remember a “straight line storm” that was thought to be a tornado by the shear damage it left. Severe weather can cause homes to become damaged beyond recognition, especially if they face an open area or are located in a spot where they might be particularly vulnerable to winds. If high winds are in the forecast, it is important to secure anything in your yard in advance and to take cover immediately as they approach. 

If you’ve sustained any storm damage to your Western Dutchess County home, call us 24/7 to get your restoration process started right away!

Fall Tips for a Healthy Winter Home in Dutchess County

11/11/2019 (Permalink)

A duct cover on a wall covered in dust, dander and allergens Think about the indoor air quality of your home before winter strikes!

Fall is finally in full swing in Poughkeepsie, Fishkill, Beacon and Wappingers!  Indoor air quality will become a focus as it’s driven by having to be in closed up environments in the winter months.

Here are some things to consider before we're all hunkered down in the freezing temps waiting to be able to open the windows again-

Questions:

-Does your kitchen, bathroom and laundry room have adequate ventilation and exhaust fans?

-Do you change your air filters once a month?

-When cleaning or doing laundry, do you use bleach, ammonia or aerosol spray cans?

-Is your gas fireplace/gas stove checked yearly for emissions? Has the chimney been cleaned?

-Do you smoke in your house?

Answers:

-Consider hiring a professional to install exhaust fans if you need them. Mold loves moisture and humidity.

**Have your air ducts and dryer vents cleaned yearly. This can eliminate contaminants like mold and irritants. The dryer vents should be cleaned yearly for performance and fire safety. **

-Have your fireplace inspected and cleaned as needed.

-Store flammable and dangerous cleaning products away from fire or closed in spaces.

-Don’t smoke inside the house, keep it outside at a distance from the home to avoid a fire and preferably near a water source.

Causes of Indoor Air Pollution:

-Asbestos building products (Usually found in very old buildings and when dislodged, no longer intact)

-Biological contaminants such as mold, dust mites, viruses and pet dander.

-Carbon Monoxide

-Formaldehyde found in pressure treated wood.

-Lead in pre-1978 house paint.

-Nitrogen dioxide

-Particulates found in dust, pollen, cleaning sprays and poorly ventilated areas.

-Tobacco smoke

-Volatile organic compounds including household cleaning products, pesticides and aerosol propellants.

**SERVPRO of Western Dutchess County uses a proven Portable Ventilate and Duct Cleaning System to examine duct work and make a clean sweep, removing years of dust and grime.

Call us today to schedule your duct cleaning and to learn more about how we can help you get your home ready for winter, 845-831-3600.

Understand how Mold works and help prevent it in your Wappingers home

11/9/2019 (Permalink)

Black mold spores growing on the interior white walls of a home Controlling moisture and preventing water damage is the first step to keep mold out of your home.

The truth is that mold exists everywhere in nature. There is no way around it and not all forms are harmful or able to thrive. Mold needs moisture and a temperature above 32 degrees to live and thrive, as well as an organic food source to help it along (think wood, cardboard and soap). Mold spores can be found in almost any climate, in any home and often you’ll smell it before you can pinpoint its source.

Mold, or microbial growth stemming from water damage, is thought to be the #1 indoor air quality problem in U.S. housing. Not only does water lead to mold growth, but that itself can cause health issues and can lead to cosmetic problems in the home and structural rot if not repaired.

Controlling moisture in wood-based products like framing lumber and sheathing (typically used when building a home) by water management principles used by builders, helps deter mold growth by driving water away from the home or sloped away from the structure.

On the interior, make sure to check for leaks periodically in places like the bathroom, under sinks, the basement and attic spaces. If you’ve noticed a leak, can see mold growth or started to smell that famous smell, get it repaired as soon as possible and then call in the experts to get rid of any mold that might have developed.

SERVPRO of Western Dutchess County offers FREE estimates on mold damage and is experienced and certified in mold remediation.  Trust your home to the local experts, in business since 1992. Call us today to schedule your free mold estimate, 845-831-3600.

There is nothing we can’t do to make your Poughkeepsie damage “Like it never even happened!”

11/7/2019 (Permalink)

A bathroom in a home with water damaged walls taken down to the studs. Ask SERVPRO today how our reconstruction services can work for you!

SERVPRO of Western Dutchess County offers all phases and types reconstruction services for any kind of mitigation! No need to even think about a window guy or a flooring person after the fire or water damage restoration is done, we can do it all!

Not only will our trained and certified professionals take care of the cleanup services, we can seamlessly transition into the reconstruction services to help restore your home or office back to preloss condition!

Our Reconstruction division is excited to offer the following services during the rebuilding process: 

  • Structural repairs
  • Framing
  • Carpentry
  • Electrical
  • Plumbing
  • HVAC
  • Windows/Doors
  • Interior Design
  • Tile Work
  • Flooring and Carpeting
  • Ceilings
  • Roofing
  • Drywall
  • Siding
  • Exterior Finishes

Not seeing something you need here? Just ask!

No damage is the same and no restoration or reconstruction could be the same. We will work with you and your insurance company directly to customize a rebuild plan that best fits you, your home or your business. No job is too small or large!

Call today for more information 845-831-3600 or visit our Facebook Page or our Google page for tons of helpful articles, blogs, tips, pictures and posts!

There is nothing we can’t do to make your Poughkeepsie damage “Like it never even happened!”

11/7/2019 (Permalink)

A bathroom in a home with water damaged walls taken down to the studs. Ask SERVPRO today how our reconstruction services can work for you!

SERVPRO of Western Dutchess County offers all phases and types reconstruction services for any kind of mitigation! No need to even think about a window guy or a flooring person after the fire or water damage restoration is done, we can do it all!

Not only will our trained and certified professionals take care of the cleanup services, we can seamlessly transition into the reconstruction services to help restore your home or office back to preloss condition!

Our Reconstruction division is excited to offer the following services during the rebuilding process: 

  • Structural repairs
  • Framing
  • Carpentry
  • Electrical
  • Plumbing
  • HVAC
  • Windows/Doors
  • Interior Design
  • Tile Work
  • Flooring and Carpeting
  • Ceilings
  • Roofing
  • Drywall
  • Siding
  • Exterior Finishes

Not seeing something you need here? Just ask!

No damage is the same and no restoration or reconstruction could be the same. We will work with you and your insurance company directly to customize a rebuild plan that best fits you, your home or your business. No job is too small or large!

Call today for more information 845-831-3600 or visit our Facebook Page or our Google page for tons of helpful articles, blogs, tips, pictures and posts!

Winter weather Prep tips For Your Wappingers Home

11/6/2019 (Permalink)

A view of snow falling and accumulating over a home's roof Follow some easy tips to get your Wappingers home Winter Ready!

While the Hudson Valley is used to unpredictable winters, it’s incredibly advantageous to prepare your home ahead of time should we get hit by significant snowfalls or days of super freezing temperatures. These weather extremes can lead to water damage, roof damage, broken pipes & ice damming.

SERVPRO of Western Dutchess County wants to make sure you are prepared and know what to do in case you do have a damage! 

Tips for Preparing your Home for Winter Weather:

  • When temps dip below 20 degrees, or the “temperature alert threshold,” keep cabinet and closet doors open to allow heat to circulate in. Especially true in attics, basements and garages. If possible, purchase some pipe insulation material from a hardware store. It’s inexpensive and easy to do.
  • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of the home. 
  • Shut off outdoor faucets. Find the shutoff valve in the basement or crawl space and turn it to "off". After turning off the water,  open the outdoor faucet to help ensure it drains completely and the inner valve is shutoff. 
  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage. 
  • Proper maintenance of your furnace can help reduce the risk of puffbacks. Additionally, have your hot water heater inspected as they also can leak if not properly maintained.
  • Have your roof and attic inspected for any leaks or damage. Unknown leaks can cause secondary damage like mold and structural issues. Definitely not something you want to deal with in the winter months.

If your Dutchess County home experiences any kind of water damage, broken pipes or ice damming, count on the experts at SERVPRO of Western Dutchess County to take care of it effectively and efficiently. We’re here to help 24/7 at 845-831-3600. We'll make it "Like it never even happened." 

Why You Should Choose SERVPRO® for Your Restoration Needs | SERVPRO® of Western Dutchess County

11/5/2019 (Permalink)

A blue living room wall with extensive areas of black mold growing on it. Trust the trained and certified professionals at SERVPRO of Western Dutchess County to handle all of your restoration needs!

When there is fire, water or storm damage to your home or office, parsing out what your next steps should be can be an overwhelming process. Even with the rate of natural disasters continuing to rise, it may not feel like a possibility until it happens to you. 

The good news is that we have extensive experience in restoration in many types of scenarios and know exactly what to do in order to assist you as quickly and efficiently as possible. 

Our approach to restoration is dynamic, so you can expect a quick response by trained professionals with state-of-the-art equipment any time you call. Here is some information about why you should choose us for all your restoration needs: 

A Quick Damage Response Time- When it comes to any type of damage to a residential or commercial building, quick response time will be helpful. Fire, water and storm damages are all best treated early on to prevent the damage from becoming worse or giving rise to new issues, which is why we prioritize our response time to get to you. When you call our 24-hour emergency line, we will answer immediately and get your restoration process set in motion. 

Technicians That are Leaders in Restoration- Our damage technicians are responsible for helping you reclaim your home, which is why we invest heavily in their training and ensure they are leaders in their field. The Institute of Inspection Cleaning and Restoration Certification (IICRC) provides the industry standards for what restoration technicians should know, which our team studies heavily in addition to the extra SERVPRO® training they receive. 

State-of-the-Art Restoration Equipment- When it comes to restoration for your home or office, you want the assurance that you are getting access to the best equipment available, which we can provide. Whether we are dealing with water extraction, odor removal or dry cleaning furniture, we have the best equipment and can do the job correctly the first time. The IICRC provides guidelines for equipment types, which we are sure to heed in order to ensure that our technology fleet is fully up to date. 

Are you in need of residential or commercial restoration? Give us a call! We are here 24/7 to get the restoration process set in motion for you

Proper Techniques for Home Restoration After a Fire | SERVPRO® of Western Dutchess County

11/5/2019 (Permalink)

Black smoke coming out of broken windows in a burning house Having a team on your side after a disaster can help relieve stress. SERVPRO of Western Dutchess County is here to help when a fire strikes

Any time of year is a good time to practice fire preparedness, but homeowners should be especially careful during the winter months. The highest number of home fires are in the winter, with December being the peak.

Planning for a fire in advance is one of the best ways to keep yourself and your loved ones safe. A fire escape plan and emergency precautions are helpful in the moment, but knowing what to do after the fact can also provide valuable peace of mind. That is where picking a restoration company in advance comes into play.

The Process of Fire Restoration

When you pick your fire restoration company in advance, you want to know that you can call them at any point and have them respond quickly. Not only does SERVPRO of Western Dutchess County guarantee that for our customers, but we also guarantee that we will send highly trained technicians to the scene who are well-versed in a variety of cleanup scenarios. Here are the ways we can help:

Structural Cleaning

Correctly repairing a home’s structure after a fire is essential, and it is something we take very seriously. By first performing testing to determine the true extent of the damage, we will then move in with our equipment and begin the restoration process. We handle reconstruction, soot removal and more on walls, doors and floors, and can even prepare surfaces for fresh paint.

Contents Cleaning

Restoring contents is typically less costly than replacing all your belongings, and allows you to keep the things you already own and like. We have both wet and dry cleaning tools to ensure each item gets the care it needs, from art to area rugs and most things in between. A full cleaning and deodorizing ensures the items are still safe to use and do not have any lingering odors.

Deodorization Services

The smoke and soot left behind in the air after a fire are more than just harsh scents—exposure to them has been linked to health issues such as cancers as well due to the chemicals and compounds in combusted material. We utilize air scrubbers to take care of these particles, making the air quality healthy once again throughout your household.

If you’ve been affected by a fire, reach out to us right away! We are here 247 to help you recover.

The unknown fire hazard lurking in your Dutchess County home

11/4/2019 (Permalink)

A dryer vent tube clogged with debris, dust and hair A clogged dryer vent is more dangerous than most would think!

The weekly (or daily) task of getting the laundry done is not something we give too much thought to other than getting it out of the way, but according to Consumer Reports (2018), every year firefighters across the country respond to around 17,000 home fires caused by clothes dryers, according to the Building Performance Institute.

A whopping 34% of these fires is caused by an accumulation of lint, the simple task of cleaning the lint trap can set you up for a dangerous situation that can be far more serious than decreased performance caused by constricting a dryer's duct work.

Take a look at these best practices to ensure safety in the laundry room:

  • Read the manufacturers’ instructions and warnings upon installation and be sure that your dryer is installed by a knowledgeable professional and that the correct electrical plug and outlet are used
  • Clean the dryer lint filter before and after each load of laundry
  • Clean the filter with a nylon brush at least once every six (6) months or more often if it becomes clogged.
  • Completely clean lint out of the vent pipe every three (3) months.
  • Check occasionally through the venting system behind the dryer to ensure it isn’t damaged.
  • Put a cover on outside wall dampers to keep out the elements.
  • Ensure the outdoor vent cover opens when the dryer is on.
  • Consider having SERVPRO of Western Dutchess County clean your dryer venting. It’s easy, reasonably priced and will help ensure safety.

If you’re interested in scheduling a cleaning or if your family has experienced a fire of any kind and needs help restoring your home, SERVPRO® of Western Dutchess County can help 24/7! Give us call at 845-831-3600 to learn about our fire restoration services. We’ll make it Like it never even happened.

Winter prep in the Fall for your Poughkeepsie home-SERVPRO of Western Dutchess County

11/4/2019 (Permalink)

A double-pane window with condensation inside and insufficient caulking around it A reliable list of to-do's before winter comes could really help avoid a costly situation!

It’s easy to remember what your family needs for a Dutchess County winter but consider what your home needs as well. Some simple home strategy prep in the Fall months can help avoid a very costly and inconvenient experience in your Poughkeepsie home this, and every winter.

Make a “Check it and Fix it” list of to-dos’ around the house, you’ll want to include things like:

-Winter heating costs- putting some savings aside for unexpected issues like pipes breaking, heating system malfunctions and plumbing failures.

-Check the windows and doors for drafts and insulate or seal as needed. Put in storm windows and doors if you have them. Don’t forget the basement.

-Hire a professional to perform a furnace inspection as well as having the dryer vents and duct work cleaned. We recommend this yearly at least.

-Drain any water from outdoor faucets, spigots, hoses and sprinklers. Locate water sources if they need to be shut off in an emergency. Use heat tape on problem pipes inside the home to help prevent them from freezing.

-Have your fireplace and chimney inspected and cleaned if needed.

-If any pipes or ducts travel through an exterior wall, use caulking or weather stripping around entry points.

Tackle one or two of these tasks at a time, enlist family members for help and you’ll be done in no time. It’s worth the prep to help avoid a potential situation.

SERVPRO of Western Dutchess County is here to help in any fire or water damage situation, our crews are here 24/7 for your emergencies. Give us a call, we’re faster to any size disaster!

Key Difference Between Water and Flood Damage in your Dutchess County home

10/30/2019 (Permalink)

A white ceiling with black mold and bubbled sheet rock from water damage. Know the differences between water and flood damage and make sure to know what your insurance covers and doesn't!

While “water damage” and “flood damage” are terms often used interchangeably, they actually have some key differences that are important as you begin the recovery process. While all Dutchess County water damages should be treated quickly, being aware of the cause of the damage will help tremendously as you begin restoration. 

We’ve laid out the differences between flood and water damage, and have included some tips on how to stay protected from each type. 

What Is a Flood? FEMA defines a flood as a temporary event that results in partial or complete water coverage on an area consisting of at least two acres or across at least two properties. If the water is caused by any of these sources, the chances are high that you’re dealing with flood damage: 

* excess of inland or tidal waters

* any source of runoff or surface water that has accumulated quickly

* mudflow

*a collapse of land as a result of erosion or undermining, caused by excessive waves or currents that result in a flood 

What Is Water Damage? Water damage and flood damage may seem quite similar, but their differences lie in their sources. You may have water damage instead of flood damage if: 

* you are the only person affected * the water source is from inside your home * the water does not come from any sources listed above 

If these factors apply, you may be dealing with water damage instead of flood damage. However, if two or more properties are involved or a large portion of your land is affected, you may be dealing with a flood instead. 

Protect Against Water and Flood Damage Regardless of whether the damage is classified as being from a flood or from water, homeowners want to do their best to protect against it. Some of the ways you can do this are: 

* Check areas prone to water damage regularly—basements, attics and bathrooms to name a few.

* Understand the flood alert system to be aware of your risks. 

* Be aware of the types of flood insurance available to you, as it is typically not included in homeowner’s policies 

If you’ve been affected by flood or water damage, we are here to help you.  Call us 24/7 to get an immediate response to your restoration needs. 

The Flood Preparedness of Businesses | SERVPRO® of Western Dutchess County

10/29/2019 (Permalink)

A large staircase in a lobby of a commercial building surrounded by water from flooding Having a flood plan in place for your Dutchess County commercial building is a priceless investment of time!

For those who own businesses in Dutchess County or any county, practicing flood preparedness is a good investment of time. Though many underestimate their risk, it has been reported that all but 10% of natural disasters involve floods. Therefore, even those who do not think they would normally be at risk are wise to prepare.

Safety is the most important part of preparing for a flood, but it can also be helpful for your business continuity, too. By being prepared and preserving the right documents, you can work toward reopening much more quickly.

How Flood Preparedness Works for Businesses

Making sure your business is prepared might feel like a lot of pressure, which is why we’ve pooled some helpful tips and resources for you to access:

  • Locate your business utilizing FEMA’s Flood Map tool, which will show you your average risk and historical flooding information.
  • Take note of the list below to determine what documents would be helpful to preserve.
  • Communicate the guidelines of your official Emergency Action Plan with employees so they are educated and prepared.
  • Schedule emergency evacuation drills regularly and post maps of evacuation routes near exits.
  • Discuss your insurance coverage with your agent—many business policies require flood insurance to be an add-on.
  • Keep your emergency kit in the office fully stocked and up to date.
  • Elevate computers if possible before evacuation.

Preserving Helpful Documents

Keeping the right documents secured in an offsite location will ensure you have all the paperwork you need once the time to reopen comes. Here are some wise ones to copy:

  • An outline of every task that must occur for reopening to happen
  • Phone numbers of any third parties you should check in with—staff, vendors, etc.
  • Your insurance agent’s phone number, a copy of your policy (and flood policy, if you have it)
  • The guides to recover the backed up computer files
  • Information about any outstanding loans, leasing agreements and other bank records

SERVPRO of Western Dutchess County offers a FREE all-in-one resource to help organize and easily maintain all the important info for everyone to access at their fingertips. Call us today and ask about our Emergency Response Plan, we'll take care of it for you!

If your business has experienced a flood, we are always here to help. Call us 247 to get our team of professionals to your business quickly so you can get back on track.

Fire Prevention Tips for Dutchess County Commercial Buildings

10/24/2019 (Permalink)

A commercial office building with plumes of smoke coming up from the back. There are a number of ways as a building owner, that you can help prevent fires at your property!

The best fire prevention is to have a plan. As an owner of a building, there are numerous ways to prevent fires in your workplace. Raising awareness and educating the occupants will help keep the place up and running smoothly. Some involve your planning, some need employees or staff members to assist. Having fire prevention knowledge is key.

Check out these tips-

-Have accessible equipment: fire extinguishers, sprinklers, alarms, control panels should be easily accessible.

-Get rid of hazardous materials: Flammables and combustibles need to be disposed of properly.

-Regular Maintenance: Schedule all your fire protection equipment to be inspected and maintained yearly.

-Store safe: Chemicals and other flammables should be kept in a dry, secure room with ventilation.

-Keep It Clean: Clutter is fuel for a fire and can block escape routes. Keep the building neat and tidy.

-Have an Emergency Plan: Make sure all occupants practice fire drills, know the exit routes, can operate a fire extinguisher and know who to call in an emergency.

-Invest in a Security System: Peace of mind, safety of the employees and to help protect against arson are just some of the reasons to have a system installed.

-Smoking Areas should be far away from the building: Provide plenty of ashtrays placed away from the building, have them emptied often.

-Stick with OSHA and NFPA Guidelines for rules and requirements to keep your building up to code for safety.

Accidents happen, disasters strike, things are out of our control. As a Dutchess County building owner, you can rely on SERVPRO of Western Dutchess County to get everything back up and running quickly should you ever experience fire and water damage. We’re here to help 24/7 and will make it Like it never even happened.

What to do if your Western Dutchess County Business is Vandalized

10/22/2019 (Permalink)

A storefront with glass broken out and entrance boarded up Don't let you business stay boarded up, call the experts at SERVPRO of Western Dutchess County to get you back on your feet quickly!

If you’ve suffered any kind of vandalism or damage to your business, there are a few crucial steps to take so your property doesn’t stay boarded up for good.

Once the police have left, safety is no longer a concern and an insurance claim has gotten started, call SERVPRO of Western Dutchess County at 845-831-3600 and check out these helpful tips: 

DO:

-Hose or wash off egg damage or any organic substance from building exterior as soon as possible.

-Vacuum glass particles from carpets and upholstery. Check all the nooks and crannies, broken glass can travel further than you think.

-Save containers which reveal the ingredients of spilled inks, cosmetics and paints. This will help in the restoration process to know what the best protocols are for removal and cleanup.

DON'T

-SAFETY FIRST! Do not operate damaged lamps or appliances, the damages could cause shock or other injuries.

-Attempt to remove ink, paint or cosmetic stains. It could do more harm than good, let the experts take care of the rough stuff.

-Discard furniture wood chips, broken pieces from porcelain, furniture or art objects. Have another person with you as a second set of eyes, sometimes it’s hard to notice damages.

Once the professionals from SERVPRO of Western Dutchess County have arrived, we'll take it from there and get your business and the people who rely on it back in operation quickly. We will mitigate the damage to the structure and contents and provide effective and efficient cleanup and restoration services.

We’ve been your local restoration and remediation go-to since 1992. We’re here to help 24/7 for emergencies and will make it Like it never even happened.

We are the experts in Dutchess County Commercial Property Water Damage Restoration

10/21/2019 (Permalink)

a business office with chairs and desks surrounded by an inch of water on the floor. If your business ever suffers a disaster, call the experts at SERVPRO of Western Dutchess County to take care of the cleanup and restoration quickly!

There is never a convenient time for fire, water or storm damage to strike your business. These types of events at commercial properties are known to be complex and require the expertise and skills that the professionals of SERVPRO of Western Dutchess County are certified in.

Storms and inclement weather can be devastating to any business. Wind damage, heavy rain, and flooding can occur suddenly and cause substantial damage in a matter of minutes.

No matter if it's a large-scale event or a small water cleanup, we work quickly and efficiently to assess each property and its unique situation. In many cases, normal business can continue in a temporary area while we restore the facility. 

Our highly trained teams are mindful of and experienced with environmental, legal and budgetary concerns and will strive to remedy the damaged area within the constraints given. We have been the LOCAL experts in commercial remediation since 1992 and understand fully how vital it is to get your business back to normal quickly for productivity and revenue. Our professionals are trained and certified:

  • Water Damage Restoration Technician
  • Applied Microbial Remediation Specialist
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician

We specialize in the cleanup and restoration of commercial and residential property after any kind of fire, water or storm event, rest assured our staff is equipped with the knowledge and specialized equipment to restore your property.

We’re here to help no matter when, 24/7 for emergencies, keep our info in your phone, 845-831-3600 and we’ll make it "Like it never even happened."

Important Winter-Ready Tips for your Dutchess County Commercial Property

10/17/2019 (Permalink)

A commercial building roof covered with ice and water Make sure your commercial property is winter ready before disaster strikes!

While we can’t rely on the weather forecast being accurate in the winter months, we do know that living in the Hudson Valley has taught us to never underestimate the power of Mother Nature. Protecting your business or commercial property in the winter months is just as important as the winter prep you do for your home.

Here are some great tips to help prepare your business for the upcoming winter and give you some piece of mind.

-Check the external areas or common areas for downed tree limbs and branches.

-Inspect your property's walkways and parking lots for proper drainage to alleviate flood hazards, icing problems, trip/fall hazards, potholes and cracks and repairs needed to keep those areas free and clear (this is a good idea all year long).

-If you have a parking lot at your building, keep it free and clear of snow and ice, keep salt handy and use it often.

-Check all handrails, stairwells and entry ways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.

-Inspect the roof for any problems that could lead to leaks and have the gutters cleaned bi-annually.

-Eliminate any drafts with caulking or weather stripping, as gaps around windows and doors run up heating bills.

-Keep vacant areas heated on a low setting, 55 degrees is ideal and will help prevent pipes from freezing. Burst pipes can have costly repercussions.

-Don’t forget about outdoor watering systems, these need to be winterized properly as well.

-Consider a facilities manager or property management company to help keep an eye on things for you, especially if you aren’t able to be at the property often.

The best way to reduce business interruption following a disaster is to plan for it NOW.

-Ask SERVPRO of Western Dutchess County about starting an Emergency Ready Profile for your business. It’s FREE and a great resource to have at your fingertips in case of a disaster.

If your business suffers any kind of fire, water, sewage or mold damage, we’re here to help 24/7.  We’ll get you back to business quickly, "Like it never even happened." Keep our number in your phone for emergencies, (845)831-3600.

Commercial Cleaning, Restoration & Reconstruction Services are ALWAYS Just One Call Away to SERVPRO of Western Dutchess County

10/16/2019 (Permalink)

An inch of ice formed on a hardwood floor inside a commercial building No matter what type of services you're looking for at your commercial building, SERVPRO of Western Dutchess County can take of it for you!

Whether you’ve suffered a fire or water damage, discovered mold, had remodeling done, needing a full commercial kitchen cleaned, or even looking to have your ducts or carpets cleaned, there is nothing our professional teams can’t handle! No damage is too big or too small, from a store front or office space to a full warehouse or academic building, we’ve got your back and will get you back to business quickly and efficiently.

Mold remediation, sewage backup, graffiti or vandalism, water damage restoration, fire and soot remediations, odor removals, post construction clean-up, kitchen sanitizing and all phases of reconstruction are just some of the commercial services we can take care of.

Our commercial services are endless, from start to finish, we’ve got the trained and certified professionals, specialized equipment and as always, WE’RE LOCALLY OWNED AND OPERATED.

Let us take the worry and hassle out of your emergency and the stress out of doing it yourself, our estimates are FREE and we’re available 24/7 for emergencies, give us a call at 845-831-3600.

The Do's and Don'ts of Water Damage In Your Dutchess County home

10/16/2019 (Permalink)

A large bathroom with an inch of water covering the whole floor. Stay safe and know what to do and what not to do following water damage in your home!

Sometimes, no matter how much you think you're prepared, things just happen. Pipes burst, appliances malfunction, sump pumps fail. If you experience water damage in your home from clean water (not sewage or contaminated waters), here's a few tips on what you should and shouldn't do before help arrives:

DO--If possible, shut off the water source. If not, call a plumber ASAP to get the source repaired. -Turn off circuit breakers for wet areas and ONLY when access to the panel is safe from electric shock.-Call your insurance company and submit a claim.-Call SERVPRO of Western Dutchess County, no matter the time or place, we'll be there to get the damage under control.-Remove excess water by mopping and blotting. Wipe water from wood furniture.-Prop up couch cushions, put blocks under furniture that might be sitting on wet carpeting.-Relocate any sensitive items like computers, paintings, and documents to a dry area.  DON'T- (Safety is the biggest concern here)-Enter a room with standing water where there is a risk of electrical shock. Avoid areas where outlets, switches, electrical equipment or circuit breakers are exposed to water.-Use your household vacuum cleaner, these are not built for water and could cause electrical shock and damage the vacuum. Even a wet-dry vacuum can't handle more than a puddle, don't take the chance.-Use any appliances like TVs while standing on wet carpet or flooring, especially not on wet concrete floors! With any damage, safety comes first. Our professionals specialize in the cleanup and restoration of all Western Dutchess County properties from any kind of damage, leave it to the experts.We're here for your emergencies, 24 hours a day, 7 days a week and will make that water damage look "Like it never even happened."

Making the Right Choice in Restoration for your Water Damage

10/15/2019 (Permalink)

As a homeowner, a common reaction to unexpected water damage is being confused about what next steps to take. Between picking a restoration company to work with, consulting with home-owners insurance, assessing damage to personal items and taking care of other urgent tasks, it can be an overwhelming time.

However, by choosing a reputable and certified Dutchess County restoration company in advance, homeowners can mitigate at least one part of the process before it begins and feel some relief knowing that’s choice will make the whole process easier.

It can be difficult to determine what is important when researching restoration companies, which is why we’ve put together a guide of what to look for to make the right choice:

A Full Restoration Provider- Start to Finish

House damages, including water damage, not matter the cause, often require multiple types of restoration. Water can cause structural issues, while fire can require air purification due to soot. SERVPRO of Western Dutchess County is fully certified in every type of damage and can provide full restoration of your home.

Flexible Emergency Service

When you discover home damage, you want to be sure you can contact your restoration company right away. That is why we have a 24-hour, 7 day-a-week emergency line staffed by live people, not just a recording, so we can answer whenever you call and begin to assemble our team right away.

A Thorough Training Program

Technicians who perform restoration should be well-trained and highly skilled, which is why we use the highest standards in the industry to design our training materials and educate our technicians.

A Scalable Model

While we have been a LOCAL community business for over 25 years, we also have a nationwide network of other franchises that we can work with if a disaster were to occur. This allows us to treat every job with the same level of service and expertise, whether it is for a single home or an entire area.

If you have experienced storm damage, we are always here to help! Call our restoration experts 247 so we can address your damages quickly. We’ll help get you back to preloss condition, Like it never even happened.

Places to Check If You Have a Water Leak | SERVPRO® of Western Dutchess County

10/14/2019 (Permalink)

Water bursting from the water line attached to the toilet Some water leaks aren't obvious, make yourself a checklist of what to check and how often to avoid water damage situations in your Poughkeepsie home.

Water leaks do not always manifest themselves in dramatic spurts of water or puddles on the floor of your Poughkeepsie home. In fact, many people only find out there is a leak somewhere in their home once they notice a rise in their water bill.

A water leak can account for up to 10,000 wasted gallons of water a year, so you'll want to take care of them quickly. However, it can be difficult to determine where the leak is located ifthere are no obvious signs aside from an increase in your meter usage.

Checking for Water Leaks Around the Home

When trying to determine where your leak is located, checking the most obvious spots first will help you narrow your possibilities down by process of elimination. Here are some of the most common spots for water leaks:

  1. The Bathroom

Between the sink, toilet and shower, there are plenty of options for water to leak in the bathroom. Check the seal around the base of the toilet, ensure there are no drips from the faucet and check the pipes under the sink to rule the bathrooms out.

  1. Around the Hot Water Heater

Because it is normal for hot water heaters to build up condensation through regular operation, leaks can be difficult to detect at first. Listen closely for a leaking sound when the unit is off and watch moisture levels carefully to determine if this is the culprit.

  1. In the Basement

Most basements contain most of your home’s plumbing and water piping, so they are an important spot to check if you suspect a leak. Check the pipes thoroughly where they seal for any accumulated moisture.

  1. Beneath and Behind Appliances

Appliances such as refrigerators, dishwashers and washing machines utilize a lot of water and are susceptible to leaks from damaged pipes. Check under and behind appliances regularly for moisture buildup.

  1. Under the Kitchen Sink

Kitchen sinks, especially those equipped with garbage disposals, are notorious for leaking water into the cabinet underneath. There are many seals and connectors that can wear down with age, causing an unseen leak to hike your water bill up.

Life happens, if youve discovered water damage in your home, thats what were here for! Weve got the experts in the industry and can restore water damage to just about any surface contact us today for a quick response!

Protect your Western Dutchess County home from Ice Damming before it becomes a problem!

10/10/2019 (Permalink)

Snow, ice and icicles hanging off of the gutters on a house All this snow and ice build up is an ice damming issue ready to happen! Take care in the Fall to help prevent water damage in the Winter!

Fall is the ideal time to get your Poughkeepsie, Fishkill, Beacon and Wappingers homes ready for winter. Most of us have heard the stories about ice damming from a roof or gutters, it’s a stressful and costly headache that can be prevented.

Ice dams can occur when there are several inches of snow on the roof and the outside air temps hover in the low 20’s for many days. Poor attic insulation increases the chances of a problem. Ice dams form when heated air melts roof snow down into water stuck behind still frozen ice. When the water is dammed and has nowhere to flow through the gutter system, it can back flow under shingles and inside your home. The bottom line is you want to try to keep that attic as cold as you can to stop melting ice AND to keep the snow and icicles clear from your roof.

Here are some helpful prevention tips you can do ahead of winter to avoid an ice damming problem:

  • Keep the attic air temperature below freezing when the outside air temperature is in the low 20’s.
  • Install more insulation in the attic floor to prevent warm household air getting into the attic.
  • Have good ventilation in the attic to consistently replace warm air that might rise to the attic with cold outside air.
  • Keep the bottom 4-6 feet of your roof clear of snow but be careful not to damage any shingles.
  • Make sure your gutters are clear of leaves and debris. The more clogged they are, the higher the chances of the heavy ice build-up happening.
  • Check and seal places where warm air could leak from your house to the attic: vent pipes, exhaust fans, chimneys, attic hatches and light fixtures are all possibilities.
  • Consider installing a heat cable along the eaves to help melt the ice.
  • Inspect, or have your roof and attic inspected for proper ventilation and insulation.
  • Look for signs of inadequate ventilation: rust spots, rusty nails or a mildew smell are all signals that moisture has formed on the inside of your roof.
  • If you have soffit vents in your eaves, make sure they are not blocked and insulation surrounding them is secured so that air can flow easily.

If ice damming does occur despite your best efforts, keep in mind the following:

-Don’t chip away at the ice, that will damage the shingles no matter how hard you try not to.

-Don’t install a water heater or other mechanical equipment in the attic.

-Don’t use salt or calcium chloride to melt the snow, they are super corrosive and can cause problems with gutters, downspouts and flashings. The runoff from these will also cause harm to plants and grass.

The best solution is to call a roofing specialist to locate the leak and seal everything. Then call SERVPRO of Western Dutchess County to remediate the water damage. We’re available for emergencies 24/7 at (845)831-3600. Our certified water damage technicians will work to get your home back Like it never even happened.

Get your Dryer Vent Cleaned to Avoid a Fire Hazard in your Dutchess County home!

10/10/2019 (Permalink)

A burned and melted clothes dryer Clogged clothes dryer vents are a fire hazard! Get yours cleaned out at least once a year, call us to schedule your next dryer vent cleaning!

According to Consumer Reports (2018), every year firefighters respond to close to 15,000 residential fires caused by clothes dryers. 80% of these fires is due to an accumulation of lint and debris. Not cleaning out your dryer vent yearly can set you up for a serious fire hazard that's far more serious than your clothes taking longer to dry from a clogged vent.

Here are 4 simple best practices to ensure safety in your laundry room:

  1. CLEAN THE LINT FILTER AFTER EVERY LOAD- not only will this help prevent a fire, but your clothes will dry faster!
  2. REPLACE OLDER ACCORDION-STYLE DUCTS- Plastic or foil accordion-style ducts connecting your appliance to the vent should be replaced with a rigid metal duct that won't sag and collect lint.
  3. CLEAN THE DRYER DUCT ANNUALLY- (at least)- There are a few DIY ways to clean your dryer vent but the easiest (and not pricey) way to have it done correctly is by hiring a professional to do so. They know exactly how, where and what, that equals a lot less hassle to you.
  4. HANDLE CHEMICAL STAINS WITH CARE- Do not put flammable-stained garments in the dryer. Substance like gas, cooking oil, cleaning agents, or other flammable chemicals or substances need special care. It's recommended to wash such stained clothing more than once to minimize volatile chemicals, then hang to dry. Not only will putting them in the dryer make the stain set, it’s a fire hazard that isn’t worth the risk.

IMPORTANT: In the event that a fire does start, keep the dryer door closed to limit its oxygen supply—a fire needs oxygen to keep it going.

Not only can our professionals take care of restoring your home If your family has experienced a fire, but we ALSO DO DRYER VENT CLEANINGSSERVPRO® of Western Dutchess County can help 24/7, give us call at 845-831-3600 to learn more!

Fire Prevention Tips for your Poughkeepsie, Wappingers, Beacon or Fishkill home

10/9/2019 (Permalink)

Burned insulation and sheet rock in a residential hallway ceiling Stay safe with some simple fire prevention tips!

A fire can happen in less than 3 minutes. It’s a terrifying thought that there is such little time to get everyone to safety. There are several, simple things you can do in your home to help prevent fires.

-Test your smoke detector batteries once a month. Set a reminder on your phone to make it consistent. Keep in mind that smoke detectors have a life of 8-10 years, replace them when needed.  

-Install smoke detectors in the right spots- When placed in the correct locations in your home, it’s your best bet of getting to safety quickly.

-Inspect heating sources- Regardless of the type of system you have, an annual inspection will reduce any risks.

-Keep the oven and stove clear of anything- Make sure there are no curtains, towels, cookbooks, or anything flammable by or on the stove and oven. Kitchen fires are the most common places for house fires.

-Stay in the kitchen when cooking- Make sure pot handles are turned in and don’t leave the room with any food cooking. Turn off everything and take the pot or pan off the heat if you need to.

-Check the dryer and have dryer vent cleanings performed once a year.

-Maintain electrical cords- don’t keep them under a rug as cords produce heat. Use extension cords sparingly and unplug appliances that feel warm. Check for fraying or damage and replace immediately.

-Locate the shut-offs- All utilities have shut-off valves or switches in or on your home. Gas, appliances, circuit breakers, and water. Make sure all family members know where, when and how to use them.

-Keep flammable products away from heat sources- hair products, cleaners, and shaving cream  and combustibles like paint and gas should be kept in a cool, dark place.

-Never leave candles unattended- Keep them in secure, tip-proof holders and never near curtains or blankets. Set a reminder on your phone to extinguish them before leaving or sleeping.

-Practice fireplace safety- put a metal screen in front of the area, don’t leave the fireplace unattended and place the ashes in a metal container. Have a chimney cleaner come at least once a year to prevent build up that could cause a fire.

-Prevent wildfires- Keep a bucket of water available if you’re using a fire pit, having a bonfire or using a burn barrel. It only takes one spark!

-Keep fire extinguishers handy- Have one in the kitchen and other high risk areas like a fireplace or garage. Learn the P.A.S.S system for how to use it effectively.

-Know your location- firefighters need an exact address, make sure every member knows it.

Learn all you can about fire prevention and talk it over with your family members. If you do ever experience fire damage, call the trained experts at SERVPRO of Western Dutchess County 24/7, we’re here to help and will make it Like it never even happened.

Classifying Types of Water in a Damage Event in Western Dutchess County

10/9/2019 (Permalink)

Water pouring through a hole in the ceiling out of sheet rock and insulation Let the experts in water damage restoration take care of restoring your property!

NOT all types of water cause the same damage as there are 3 classifications or categories: clean water, gray water and black water.

The 1st step is always the same, clean up the water, dry everything out as soon as possible to avoid the threat of mold growth. The methods and procedures of the dry out are determined by the experts at SERVPRO of Western Dutchess County:

1: Clean Water

Clean water doesn’t pose an immediate threat to your health. Clean water is free of contaminants, fewer microbes and may be the result of broken water lines, toilet holding tanks, appliances and snow melt or rainwater.

However, it only takes 48 hours and contact with the surfaces of a home for clean water to become a category 2, Gray Water.

2: Gray Water

Gray water means the water damage cleanup and restoration can become a bit more serious. This water may create a health risk since it will contain degrees of chemical, viral or biological contamination. It has the potential to cause illness if contacted or consumed.

Gray water occurs from toilet bowls, sump pump failures, dishwashers, aquariums, washing machines and showers. The 48-hour exposure time applies here as well, since gray water becomes black water if not treated.

3: Black Water

Where there is black water, you now have the most serious of the three classifications, and it is considered highly or grossly contaminated by harmful chemicals, fungi and biological matter and will cause severe discomfort and illness. The sources are toilet back flows, sewage, seawater, rising water from rivers or streams, ground surface water or standing water.

It is best to treat all waters associated with water damage as black water because water picks up contaminants along its path. Consider the example of water running inside the sheet rock walls and insulation of your home.

The three classifications of floodwater are recognized by the Institute of Inspection, Cleaning and Remediation Certification (IICRC), an organization that certifies and sets the standards for the cleaning and restoration industries. Our technicians are certified by IICRC standards and best practices in water restoration and are available to help determine the steps to take to get your home back to normal.

It doesn’t matter what type of water has caused damage to your home or business, SERVPRO® of Western Dutchess County is here to help get the situation under control. Don’t hesitate to reach out to us if you need emergency cleanup and restoration services! Call us at 845-831-3600.

Commercial Cleaning, Restoration & Reconstruction Services are ALWAYS Just One Call Away to SERVPRO of Western Dutchess County

10/9/2019 (Permalink)

An inch of ice formed on a hardwood floor inside a commercial building No matter what type of services you're looking for at your commercial building, SERVPRO of Western Dutchess County can take of it for you!

Whether you’ve suffered a fire or water damage, discovered mold, had remodeling done, needing a full commercial kitchen cleaned, or even looking to have your ducts or carpets cleaned, there is nothing our professional teams can’t handle! No damage is too big or too small, from a store front or office space to a full warehouse or academic building, we’ve got your back and will get you back to business quickly and efficiently.

Mold remediation, sewage backup, graffiti or vandalism, water damage restoration, fire and soot remediations, odor removals, post construction clean-up, kitchen sanitizing and all phases of reconstruction are just some of the commercial services we can take care of.

Our commercial services are endless, from start to finish, we’ve got the trained and certified professionals, specialized equipment and as always, WE’RE LOCALLY OWNED AND OPERATED.

Let us take the worry and hassle out of your emergency and the stress out of doing it yourself, our estimates are FREE and we’re available 24/7 for emergencies, give us a call at 845-831-3600.

SERVPRO of Western Dutchess County is ALWAYS READY for your commercial property emergency!

10/8/2019 (Permalink)

A warehouse with restoration equipment packed up and ready to go SERVPRO of Western Dutchess County has the experience, the trained professionals and the specialty equipment to get you back to business quickly!

SERVPRO of Western Dutchess County is here to help in any residential or commercial property! We are locally owned and operated since 1992 and have extensive experience at restoring commercial properties to preloss condition in efficient manner. We understand how crucial it is to get your business back up and running as soon as possible, so we are available 24/7 at 845-831-3600 to help cleanup and restore water, fire & mold damages!

Our teams of professional restoration and remediation technicians are extensively trained and certified to handle the remediation of all damages plus reconstruction, no matter the type and no matter the time.

Being centrally-located, our offices and warehouse have the specialized equipment and resources to get to your location quickly to help minimize the damages and get you back in business.

We are Large Loss Response Team Certified

The SERVPRO Disaster Recovery Team can provide help whether it’s a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are always prepared for the unpredictable.

Should your business or commercial property experience fire, water, sewage or storm damage, we’re here to help. Keep our number in your phone, (845)831-3600.

Wondering if you have a mold problem in your Dutchess County home?

10/7/2019 (Permalink)

Black and gray mold spores growing indoors on a light-colored wall No reason to panic if you suspect mold growth in your home. Call the experts at SERVPRO of Western Dutchess County for a free remediation estimate!

The not-so-great fact: Some restoration companies advertise “mold removal” and may even guarantee to remove all mold. This is a false statement as removing all mold from a house or business is impossible. Microscopic mold spores, or microbes, exist almost everywhere, both indoors and outdoors. Here are some true facts:

  • Mold is present just about everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and can enter your home through windows, doors, or AC/heating systems or even hitchhike indoors on your clothing or a pet.
  • Mold spores thrive on moisture and can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be located and repaired. It will come back if the water source is still there.
  • Mold often produces a strong, musty odor as well as dark spots and fuzzy-looking characteristics on walls, floors and even personal items like clothing.
  • Consistent higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. SERVPRO of Western Dutchess County has the training, the expertise and specialized equipment needed to handle your mold problem.

What to Do Before Help Arrives:

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t spray bleach or other disinfectants on the mold. BLEACH DOES NOT KILL MOLD.
  • Don’t attempt to dry the area yourself.

Mold Remediation Services

If you suspect that your home or business has a mold problem, our teams have the training, equipment, and expertise to handle the situation.

Let us take the worry out of it, we’re here to help and will make your mold issue "Like it never even happened."

Keep mold from making itself at home in your Fishkill home

10/7/2019 (Permalink)

Black mold spots on the white ceiling of a shower stall Don't let mold become your new housemate! Follow a few important steps to help prevent growth.

In any home, moisture and dampness are problems that will eventually present themselves. Moisture from faucets, pipes or steam will encourage mold spores to move in, and once they’ve made themselves at home, they’re quite difficult to evict! Thankfully, you can help stop mold from becoming your new roommate through a bit of room-by-room prevention.

We understand mold remediation and have the experts in the industry, so we’re familiar with the many surprising places microbial growth can occur:

The Laundry Room:

A typical laundry room isn’t the site of standing moisture, but pipes and laundry machines can mask mold growth easily, especially if they’re located in a basement area that is naturally damp. To stop the growth before it starts:

  • Check the pipes, joists and connectors for leaks. If you see a puddle, you have a problem.
  • Never allow clothes to sit in the washing machine after a cycle. That nasty smell you might find after they’ve been wet for days is the start of mold, wash them again and make sure they get to the dryer quickly!
  • Let the washer and dryer air out after use.
  • Check the dryer vents for excessive lint—it can encourage mold to spawn.(This is also a hidden fire safety issue, keep those vents and ducts cleaned out!)

The Bathroom:

Ah, the culprit of many a water issue. There are a lot of water sources in the bathroom, so it’s not surprising that it’s one of mold’s ideal residences. Thankfully, preventing mold in the bathroom just takes a few tasks:

  • Annually seal tile grout to prevent moisture from getting between cracks.
  • Replace curtain liners and launder shower curtains. Curtain liners are inexpensive and allow mildew and mold to grow quickly.
  • Open a window or install a vent fan to clear out steam quickly. Open the door when finished as well, the more air flow in, the better.
  • Keep a close eye on the pipes and connections under the sink and toilets, replace as needed as they can cause extensive damages to multiple floors if they spring a leak or burst.

The Basement:

When people think basements, mold comes to mind. While they’re notorious for moisture accumulation, basements also have the most hands-off mold prevention strategies. Here’s how to keep your underground mold-free:

  • Invest in an automatic dehumidifier, so moisture levels stay low to begin with. Try to keep humidity levels between 30-50% when using a dehumidifier.
  • Clear out any clutter mold could hide behind. Cardboard boxes are like a free buffet for mold to thrive on.
  • Insulate piping to guard against bursting and leaks.
  • Regularly inspect foundation and walls for water.

If you need help with mold prevention or remediation, our team of experts at SERVPRO® of Western Dutchess County will be happy to help!

The what and how of fire extinguishers in your Western Dutchess County home

10/4/2019 (Permalink)

a drawn diagram of how to use a fire extinguisher Learn what type of fire extinguisher is best for your home and how to use it in an emergency.

Most of us have fire extinguishers of one size or another in our homes, especially in the kitchen. A fire extinguisher can help put out a fire before emergency personnel arrive or they can help you exit your home safely.

Not every extinguisher is for every fire, a little clarification can really help determine if you’ve got the right one for the right type of fire.

What type do you get?

All household fire extinguishers have 3 classifications: A, B or C. Some models have a combination of all three extinguishers in one. 


-A is for ordinary combustibles like trash, wood and paper

-B is for liquids & grease (think more like stove-top fires)

-C is for electrical equipment

-D extinguishers are designed for use on flammable metals. Not typically used or found in households.

Keep in mind, according to the National Fire Protection Association, each floor of your home should have an extinguisher. 

How do you use a fire extinguisher?

To use the extinguisher properly, you want to use the PASS method:


-Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.

-Aim low. Point the extinguisher at the base of the fire instead of at the flames themselves. Standing at least 6 feet away from the fire is important! Do not touch the plastic discharge horn on a CO2 extinguisher as it gets super cold and may damage your skin.

-Squeeze the lever slowly and evenly while keeping the extinguisher upright. 

-Sweep the nozzle from side-to-side until the extinguisher runs dry.

Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations so make sure you have the correct extinguisher for your home and type of fire. 

Whenever you use an extinguisher, whether you ran it dry or used it briefly, it's important to replace it or refill it right away. This is also the rule for any gauge that goes down to the red zone over time. 

Even though you take precautions against fire damages, they can still sometimes occur. If you experience fire damage in your home, don't hesitate to contact the experts at SERVPRO of Western Dutchess County at 845-831-3600 to help make this disaster "Like it never even happened."

All-In-One Emergency Prep for your Western Dutchess County business

10/3/2019 (Permalink)

An image of an Ipad and a cell phone with the same app on them Call us today so we can get started on a comprehensive Emergency Plan for your business!

Is your business ready in case of an emergency?

As a business or commercial property owner, there are some KEY POINTS that you and your employees need to know and be able to access in case of an emergency:

-Have you put evacuation protocols in place and do other staff members know them?

-Do you know where the emergency shut-offs are for utilities like electric or gas?

-Do you have important phone numbers and contacts available at a moment’s notice?

SERVPRO of Western Dutchess County offers an Emergency Ready Profile (ERP) for at no cost you. We know how important it is to be ready for whatever happens! That's why we work with local businesses to develop an easy tool, customized to your business’s information, available as an app on your phone and in hard copy, with all vital information you and your staff keep right at your fingertips! 

What is it?

A 24/48 hour snapshot of everything you may need to know in case of an emergency. This includes:

  • Photos of utility shutoff locations (i.e. water, gas, alarms, etc.)
  • Emergency Personnel Contact Information
  • Emergency Protocols
  • Floor Plans (...don’t have one? We’ll create one for you!)
  • AVAILABLE IN HARD COPY AND MOBILE APP FORM!

Why do it?

  • It’s FREE and It’s EASY, we’ll take care of it all for you!
  • Comprehensive document that has all the vital information needed in one spot
  • Easy to understand and read for all personnel
  • Access Available 24/7
  • Peace of mind knowing you have a plan in place and the safety of all will not be compromised.

We have completed over 600 ERPs for other local businesses in the Hudson Valley area. Let us help you be prepared, you never know when an emergency will happen. We’re here to help no matter when, and will get you back to business if disaster ever strikes!

Contact Corey or Amy at 845-831-3600 at the SERVPRO of Western Dutchess County office for more info! 

Hoarding in a Dutchess County home can cause many other issues not thought of.

10/2/2019 (Permalink)

A room in a home filled with refuse and possesions Hoarding creates fire hazards, food and shelter for rodents and hides potentially dangerous mold growth.

According to the International OCD Foundation, obsessive compulsive disorder and related disorders affect more than 1 in 100 people around the world. Hoarding is a dangerous issue that increases the risk of fires, mold, and any number of other hazards. It’s a serious mental illness, a sub-type of OCD, that causes people to accumulate possessions, ultimately disrupting their daily lives, routines, and environments to satisfy their compulsions.

As these possessions, clutter and even waste products pile up, they can present fire hazards, become and even cover up water damage, mold growth or rodents.

Do you own a home or property that’s been impacted by hoarding and not sure what to do? Call in the restoration professionals, who can clean up the property the right way and ensure its safely rehabbed for future use.

What Cleanup Involves:

Cleaning up after hoarding requires special consideration. You’ll need a professional team to complete a comprehensive protocol that mitigates any potential hazards.

Removal of Items:

This is the cleaning phase—it involves sweeping the space of the objects and refuse that have piled up over time. Other items in the space may have become contaminated and need to be removed or even discarded. These items can become hazardous over time, or considered a biohazard, professionals will ensure safe removal.

Removal of Dangerous Substances:

Hoarding can hide dangerous health-related hazards, including varieties of mold and other pathogens, along with insects, rodents and other pests.

Ensure you are safely cleaning the space by partnering with a team of professionals educated in safe removal principles and outfitted in the appropriate safety gear.

Complete Cleaning:

Once the clutter and debris are removed and the space is cleared, a licensed team will then deep-clean the area. During this stage, they’ll work to remove all residue and odors to ensure it is ready to use in the future.

In need of a team to help restore a space where hoarding has been an issue? Contact our certified professionals at SERVPRO® of Western Dutchess County at (845)831-3600. We’re here to help and will make it Like it never even happened.

What to Do Before, During and After a House Fire | SERVPRO® of Western Dutchess County

10/1/2019 (Permalink)

A white smoke detector on a blue and red background with smoke trails close to it It's important to know what to do before, during and after a fire, every little thing counts!

Knowing what to do in the event of a house fire is important. Though we all hope a fire will never happen to us, the reality is that there were nearly 500,000 fires in 2017 alone. Though they are always an alarming situation, planning ahead can go a long way in helping you feel safe and prepared. While practicing general fire safety is best, knowing what to do at every stage is essential for keeping yourself and your family safe.

By compiling resources from the National Fire Protection Association and Ready.gov, we’ve assembled a complete overview of preparedness, safety precautions and actions to take after the flames subside:

Before a Fire:

? Install smoke alarms in each bedroom and on each floor of the home, and be sure to check them once per year.

? Ensure the house number is visible from the road for emergency responders.

? Identify two ways out of each room and create a drawing of the floor plan reflecting escape routes.

? Identify an outdoor meeting place for the whole family, such as a neighbor’s mailbox.

? Alert any visitors or overnight guests to the plan should an emergency occur.

? If you have young children or family members who have limited mobility, assign them to a “buddy” who can make sure they get out safely.

? Make sure all escape routes are free of clutter and easily accessible for all family members.

During a Fire:

? Call 911 as soon as you are able.

? Because smoke rises, stay low to the ground to avoid inhalation as much as possible.

? Always feel the door and doorknob for heat to determine if a route is safe.

? Open doors with caution in case the fire is just beyond.

? If your clothes catch fire, remember to stop, drop and roll right away.

After a Fire:

? If you are in need of assistance, contact The Red Cross or other local emergency relief service.

? Contact your insurance company and a fire-certified restoration company as soon as possible.

? Always wait for the approval of the fire department before re-entering your home, and have a professional reconnect utilities.

? Take an inventory of all damaged items before cleanup begins.

? Save receipts for any expenditures accrued due to the fire.

If your home has been damaged in a fire, don’t hesitate to reach out to us  24/7! We are fully certified in fire restoration and can respond quickly to damages.

Helpful Tips to prevent mold in your Poughkeepsie basement or crawl space

9/26/2019 (Permalink)

Black mold spores growing on a white window sill Don't be scared by mold growth in your Dutchess County home, we can help!

If you have a basement, crawl space or attic, it is likely that you already know how pervasive mold can be. Because it thrives in dark, humid and poorly ventilated environments, these areas create the ideal place for mold to take hold and spread.

That being said, having mold in your home does not have to be a way of life. Because of mold’s adverse health effects, it is extremely important to prevent it when possible and have it remediated immediately when it occurs.

If you would like to learn more about preventing mold in your cramped household spaces, read on for 7 mold prevention tips.

Mold Prevention Tips for Tight Spaces:

  1. Reduce Humidity

Mold thrives in areas with high humidity, which is often present in basements and other tight quarters in a home. Try to keep humidity levels within 30 to 50% with a dehumidifier to discourage microbial growth.

  1. Store Soil Elsewhere

Potting soil, mulch and indoor plants provide spaces for mold to thrive and an organic food source. Keep these items stored somewhere other than the basement to discourage growth.

  1. Reduce Clutter

Having clutter and congestion in an area reduces airflow and ventilation in the room. Reduce general clutter, especially when it comes to cardboard boxes, clothing, fabric and books. Keep what must be stored away from having direct contact with walls.

  1. Direct Water Away From Your Home

Mold requires moisture to thrive, so ensuring there is as little moisture as possible flowing toward the home will discourage it from growing. Landscaping and drainage paths should be crafted in such a way that water is directed away from the home and not allowed to gather around the structure.

  1. Don’t Let Leaks Linger

Leaks provide the perfect environment for mold to develop, and they can cost you an extensive amount of money in wasted water, not to mention the costs to treat and remediate it, so fixing them ASAP is best.

  1. Make Use of a Fan

Using a fan helps with air circulation and further reduces humidity. Airing out the basement and crawl spaces will help ventilation and discourage mold from occurring.

  1. Reduce Factors That Create Humidity

If you have laundry or air conditioning units in the basement, be sure they are properly ventilating to the outside. Avoid carpeting or rugs, which can hold moisture. Do not dry wet clothes in the basement as the air can grow more humid as they dry.

If you’ve discovered mold in your basement or anywhere else in your home, we are here to help! SERVPRO of Western Dutchess County has licensed mold technicians on staff. Give us a call immediately to learn about our mold remediation services.

Where Hidden Water Damage Can Be Found | SERVPRO® of Western Dutchess County

9/24/2019 (Permalink)

Water leaking and pooling on white kitchen tile You'd be surprised how much damage water can do! Be familiar with the terms of your homeowner's insurance policy and call SERVPRO right away!

While extreme rains and heavy flooding will increase the chances of water damage, these are not the only reasons it will occur. Many things in the home can cause water damage, and quite a few of them occur in places that are easily missed.

If water damage is left untreated, it can become more severe, which is why hidden water damage is so dangerous. Most water damage claims are more than $6,500, and it’s not uncommon for insurance to not accept water-related claims at all. Knowing where to find hidden water damage can make a big difference in how much of a headache it will be to treat.

Where to Look for Water Damage

  • Below exterior windows- The seal around a window is not the most durable piece of construction, so it can slowly begin to let water seep into the wood below with time.
  • Connection points of siding- Where siding overlaps or meets a corner, it is sealed against the elements. However, damage to the siding can also mean damage to the seal, leaving the plywood below exposed to water.
  • Below threshold panels- Thresholds are typically covered by a metal panel, but this panel is not water-tight. If it is frequently exposed to weather, the wood below can become waterlogged and swollen eventually.
  • Exterior painted surfaces- Multiple layers of paint can form miniature gaps between them, letting water in and causing the paint to bubble or soften.
  • Within dishwasher cubbies- It is not typical to move the dishwasher unless it is being replaced, but often homeowners discover water damage during the upgrade process. Inspecting it regularly will help ensure there are no surprises.
  • Inside bathroom walls- Water pipes heading toward the sink or tub can begin to leak with time, causing water spots in the paint as the water seeps into the wall.
  • Around toilets- A toilet has many seals to keep water in, but these can become weaker with time. Many homeowners will not notice until the floor begins to feel unsteady and the toilet develops a wobble.

If your home has suffered water damage (even in a hidden place like one of these), we are happy to help! SERVPRO of Western Dutchess County has certified water remediation experts, don't wait! Give us a call right away, and we’ll get there quickly.

3 Steps to Making Your Workplace Safety Drill Work | SERVPRO® of Western Dutchess County

9/19/2019 (Permalink)

An active fire inside an office building Make sure you have a practiced drill set for your workplace!

If you are a manager or a business owner in Dutchess County, you understand how important it is to keep your workplace free of hazards and your employees safe from harm during their day-to-day tasks. However, have you considered what would happen should an emergency occur in the workplace? 

Because of how negatively a disaster can impact a small business, it is important to create a plan for what to do should an emergency occur. Creating a plan that accounts for multiple possibilities, gathering feedback and then using that feedback to improve are all important components to coming up with a fool-proof plan. 

Here’s how business owners can work toward creating a workplace safety drill that works: 

  1. Plan Your Drill 

In order to create a properly executed drill, it is important to plan it thoroughly and well in advance to ensure it is as effective as possible. Be sure to plan for every scenario that could put your staff in harms’ way, such as fires, storm damage, power outages or any other emergency that could be specific to your industry. Prepare for specific points such as: 

  • Determining a meeting point outside of and away from the building 
  • Designating someone to perform a headcount and ensure that everyone in the building participates 
  • How to perform any emergency shutdown procedures such as turning off machinery before exiting the building 

It may also be wise to schedule drills at various times if you have personnel who work a variety of hours so everyone is able to experience them. 

  1. Determine Where to Improve 

After performing safety drills, the most important thing to do is take note of where improvements could be made. Even things that seem small can make a large difference in an emergency scenario, such as more lighting or better signage. Solicit feedback from employees on how the drill could improve to get further ideas. 

  1. Make Changes and Repeat 

As you continue to make improvements and run drills, it is important to note how more recent drills compare with earlier ones. Tracking the improvements that are made and the results of each round is a great way to ensure that drills are as efficient as they can be, that way everyone will stay safe should a real emergency occur. 

If you’ve had an emergency occur at your business, we’re here for you 24/7! As experts in commercial restoration, we can handle fire, water or storm damage from any disaster. Give us a call today to learn more. 

Making a Flood Escape Plan That Includes Your Pets | SERVPRO® of Western Dutchess County

9/9/2019 (Permalink)

A disheveled white dog wading through flood waters Pet parents: find out in advance where the pet-friendly hotels and shelters are in case of an emergency!

When making household emergency plans, it is common to create one plan for the entire family since many people will have the same needs. However, it is important to remember family members’ individual needs as well, especially when it comes to pets.

Including household pets in your flood emergency plan is not that much different than making one for any other member of the household. By making sure their documents are safe, their emergency kit is stocked and you have a moment-of evacuation plan in place, you can keep the whole family together and safe in the event of a flood.

Prepare Your Pets Before a Flood-

When making your own flood preparedness plan, be sure to remember these pet-specific items as well:

  • Be aware of differences between a flood watch and flood warning to understand weather reports.
  • Use the FEMA Flood Map Service Center to assess your overall risk.
  • As you get your own important documents together to store in a waterproof location, obtain copies of your pet’s vaccine records and microchip information to include as well.
  • Find a designated location to take your pets if you must evacuate, such as a pet-friendly shelter or hotel.
  • Coordinate with other pet-owning neighbors to develop a plan for if one of you is away from home when a flood strikes. Show them where your pet emergency supplies are and designate a meeting spot.

Making Your Pets’ Emergency Kit-

An emergency kit for your pets contains many of the same things as one would for a human, with some special considerations:

  • A picture and detailed description of your pets
  • Proof of ownership
  • Vaccination records
  • An extra leash and collar
  • Bowls for food and water
  • Required medications
  • Enough sealed food, water and treats needed to last several days
  • A pet first-aid kit
  • An identical replica of a favorite toy to bring them entertainment and comfort

Surviving a Flood With Your Pets-

The most important thing to do when a flood becomes imminent is to tune in to local weather channels and emergency stations to stay aware of authorities’ instructions. Here are some other tips for surviving a flood with your pets:

  • Bring any outdoor pets inside and head to the highest area of your house.
  • If authorities are advising to evacuate, do so and bring your pets, as animals are required to be included in state and local emergency plans.
  • Keep your and your pets’ emergency kits handy so they can easily be taken with you.


The time period after a flood can be traumatizing, but SERVPRO of Western Dutchess County is here to help restore your home to pre-flood condition fast. Get in touch with us today to learn how we approach water restoration differently and can help you after an emergency.

Follow these tips if you see mold growth in your Dutchess County home

9/4/2019 (Permalink)

Mold growing behind base trim molding on a wall Even a small leak can cause mold growth. Call SERVPRO of Western Dutchess County for a FREE estimate if you see mold!

Mold spores occur naturally in the environment, but if you’re noticing some unusual looking growth on any surface inside your home, you could have a mold issue. Mold needs lots of moisture or a small water source to flourish so locating and repairing the source of the water is the first step. Usually a small, consistent leak is the culprit.

Once that issue it taken care of, SERVPRO of Western Dutchess County’s certified mold remediation experts will guide you in the right direction to getting rid of it, and our estimate are FREE.

Meanwhile, keep these steps in mind:

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas. Let your family members know, keep the pets out too!
  • Turn off the HVAC system and fans.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold. This won't penetrate the surface and will not stop the growth.

About Our Mold Remediation Services

SERVPRO of Western Dutchess County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are experienced and highly trained restoration professionals that use advanced, specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today (845)831-3600. We’re here to help, 24/7.

Is your Western Dutchess County business prepared for a disaster?

9/3/2019 (Permalink)

A convenience store with broken out windows, soda machine on the ground and shelving on the floor. Disasters can strike with little warning, make sure your business is prepared for emergencies!

September is National Preparedness Month, an annual awareness event sponsored by the Federal Emergency Management Agency (FEMA) to help everyone get a leg up on preparing themselves, families and businesses in the event of a disaster.

This is a great time for business and commercial property owners to review their emergency plans. Historically, tropical storms from hurricanes have caused significant property damage homes and businesses in the months of September and October. Flooding, roof leaks, broken windows, electrical fires, and downed trees are possible damages from hurricanes. 

Commercial restoration presents unique challenges in and of itself. Building structure, employees, clients or customers, inventory, files, documents, and other crucial elements can be affected. It’s vital to have a comprehensive emergency plan that contains critical information about the location of shut-off valves, fire suppression system controls, and emergency contact numbers in addition to emergency escape plans and other disaster information. Having this all at your fingertips either in mobile form on your phone or in a full document format can save emergency responders precious time and help contain damage and minimize injury.

Because SERVPRO knows the time to create a disaster readiness plan is before you need it, they have developed the SERVPRO Emergency READY Program (ERP) for any business owner to have at their facility, at no charge. It’s a simple process involving one of our team members and the business working together to gather information that will be critical to have if a disaster strikes. Once the ERP is created, business owners have access to their information 24/7 online and by using SERVPRO’s free mobile app. If needed, we’re happy to provide a full hard-copy for your employees as well.

In short time, you can help to protect your business or commercial property from storm damage by having a plan in place and by calling SERVPRO of Western Dutchess County. We’re here to help 24/7, no matter where and when. Call us asap to schedule your ERP at 845-831-3600.

Your Guide to Picking a Restoration Company | SERVPRO® of Western Dutchess County

8/28/2019 (Permalink)

SERVPRO's large-loss truck, generator and equipment trailer. If your business has suffered damage, SERVPRO of Western Dutchess County will get you back up and running effectively and efficiently!

Going through a natural disaster and sustaining property damage is devastating for anyone, but for business owners, they are put in an especially precarious situation as their livelihood is at risk. FEMA reports that over 40% of businesses do not reopen after a disaster.

Because of the high stakes associated with proper disaster repair, it is important for business owners to work with a restoration company they trust. These are some questions to ask to ensure you are picking the right one:

1. Can They Respond Quickly?

Damage can rapidly get out of hand if left untreated, so a company that can respond quickly is a must. Get information about their emergency response procedures and hours of operation to understand what to expect.

One way SERVPRO of Western Dutchess County is able to provide a faster response time is our emergency line, which is live and staffed 24 hours a day. This allows us to quickly respond when a disaster is called in so business owners can use their time on other natural disaster recovery tasks.

2. How Do They Train Their Technicians?

Thorough and consistent training is key to ensuring the technicians’ work is of a high caliber, so potential customers should always inquire about their education and certification standards. Knowing your business is in good hands will provide peace of mind and ensure the work is done properly.

The standards set forth by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) are the most comprehensive in the industry, that is what we base our technicians’ education off of. From their initial training to e-learning and certification opportunities, we ensure they are always learning in the field.

3. What Is Their Equipment Lineup Like?

Technology has revolutionized restoration equipment, so maintaining an up-to-date fleet of equipment is vital to performing a high caliber of work. Inquire about a company’s fleet of tools and equipment so you can be sure the best and most updated technology is being used on your restoration.

We choose our own equipment based on the IICRC guidelines, which guarantees that we are utilizing the industry standard. Whether removing water damage or scrubbing the air of soot particles, we can ensure we will do the best job for your business.

If you’re in need of commercial restoration, do not hesitate to make the call so you can get your business back faster. Our trained experts are here to help 24/7—contact us today.

Must-Haves for Your Emergency Kit | SERVPRO® of Western Dutchess County

8/22/2019 (Permalink)

Take the time to make and stock an emergency supply list for weather-related emergencies! Having a well-stocked emergency supply kit offers some peace of mind in weather-related disasters!

When a weather emergency strikes, there will not always be time to gather your supplies before heading to a basement or other safe space to wait out the storm. Having an emergency kit that is fully stocked and ready can make such a big difference in your survival during a disaster.

Experts recommend that your emergency kit contain at least 72 hours of provisions as well as some necessities such as personal hygiene supplies and emergency radios. An emergency kit is the best way to obtain peace of mind and know your family will be safe.

The Basic Emergency Kit:

While every emergency kit should be tailored for individual needs and considerations, to build an emergency kit with the bare necessities, this is what Ready.gov recommends:

  • At minimum, one gallon of water per person per day for at least three days
  • A three-day supply of non-perishable food per person
  • Either a battery-powered or hand-crank radio for local alerts
  • A NOAA Weather Radio for national alerts
  • Flashlights for each person
  • A well-stocked first-aid kit
  • Any prescription medications your family members may require
  • A surplus of portable phone chargers, charger cords and batteries for the flashlights and radios 
  • Dust masks for filtering debris-filled air
  • Paper towels, toilet paper,  garbage bags, hand sanitizer and any other personal hygiene supplies
  • A non-electric can opener and utensils for food.
  • Local maps of the area with shelters clearly marked

Additional Supplies for Emergencies:

Having the above items is a great place to start, but if you have the space and ability to build out a more robust kit, there are some additional items you may want to include:

  • Tools such as wrenches, hammers, nails and pliers
  • Plywood in case it is necessary to barricade doors or windows
  • Duct tape and plastic sheeting in case an impromptu shelter needs building
  • Solar-powered chargers for using electronics long-term
  • Climate-appropriate spare clothes
  • Thin, camping-style blankets
  • Unscented bleach, which can be used as a disinfectant or water purifier
  • A source of entertainment for adults and children
  • Cash and/or travelers checks

If you’ve experienced a weather-related disaster and have sustained water or storm damage in the process, SERVPRO® of Western Dutchess County is here to help you. Our experts are available 24/7, and pride ourselves on a fast response time following disasters.

What Does Mold Remediation Really Mean? | SERVPRO® of Western Dutchess County

8/12/2019 (Permalink)

If you've had water damage in your home that hasn't been fixed, you might have a mold issue on your hands.

The warm and humid temps of summer combined with sometimes heavy rains often bring about talk of mold growth. If you are hearing about mold and what problems it can cause in your home, you might be confused about what mold removal and remediation really mean. 

While mold removal is an often-advertised service, its name is a bit misleading—making mold remediation the more accurate term. Read on to learn what mold remediation really means:

Mold Removal vs. Mold Remediation

In nature, mold serves a useful purpose by helping to break down decaying matter and do its part in the circle of life, but mold growing in your house is not quite as useful to the ecosystem. 

Not only is it unsightly, but mold can also lead to a variety of health issues for people and pets. Due to the organic and functional nature of mold, it exists nearly everywhere, simply waiting to find a spot to land and carry out its job. 

Mold spores are microscopic and ever-present, both inside and outside and during every season. They are airborne and can travel through the air, HVAC units or even hitch a ride on pets or clothing. 

Because of the characteristics of mold, “mold removal” is a misnomer—it is impossible to remove all mold from any home or business. Therefore, be wary of companies advertising full mold removal guarantees, as there is no way to stop nature from its process.

What Encourages Mold to Grow?

It might sound like mold should be growing everywhere all of the time because of how prevalent it is, but thankfully it needs specific conditions to begin to grow. 

Most importantly, mold thrives on moisture—a single spore can quickly form a colony when there is water present. Even excessive indoor humidity can create an ideal environment for mold, so experts recommend to keep indoor humidity below 50%.

The Mold Remediation Process-

Even if you have not seen mold, if you have noticed a musty odor in a damp area of the home, you may have a mold issue on your hands. It could be time to call in the professionals, here is what you can expect from the mold remediation process:

  1. You get in touch with your mold remediation experts like SERVPRO of Western Dutchess County.
  2. Experts perform a full assessment of the extent of the damage. Our estimates are FREE.
  3. The restoration team will contain the mold.
  4. Air is filtered to reduce the number of spores.
  5. Mold and mold-infiltrated materials are removed.
  6. Structures and belongings are cleaned.

If you think you may have mold in your house, call SERVPRO of Western Dutchess County. We’ll set up a free estimate with our certified experts to do a full inspection. Learn more about our mold remediation process, and get in touch with us today, the quicker- the better We’re here to help, 24/7.

It's vital to have an Emergency Plan for Your Business | SERVPRO® of Western Dutchess County

8/9/2019 (Permalink)

Have a plan to get your business back up and running following a disaster.

Emergency preparedness for your Dutchess County business is one of the best things you can do. Having a plan in place will not only help to keep your staff safe and informed, but it will also help your business get back to normal and reopen quicker following a disaster.

An emergency plan should be thorough, easy to understand and include information to share with employees. It’s important to have all the materials you need at your fingertips in order to get your business reopened in the wake of a disaster. Here is an easy guide to making your business emergency plan:

  1. What are the Most Likely Threats?

The first thing to do to prepare your business for an emergency is to understand what types of damages you might be likely to face. If your business is in an area prone to flooding, or if you have a restaurant and are more likely to have a fire, these are factors you should take time to think on when making your plan and to be prepared for anything that could cause harm or loss.

  1. Create an Emergency Response Plan & Share it With Employees

The most beneficial aspect of a disaster plan is that every single employee should automatically know what to do when an emergency occurs. Create a clear step-by-step plan so employees are aware of where they should go for safety, where emergency access and shut-offs are for utilities, who they should check in with and what next steps are no matter the situation.

Tip: Schedule workplace emergency drills so employees can rehearse the actions they will take in the case of a real scenario.

  1. Determine How You Will Get Back to Business

Workplace emergencies can have a huge impact on a business, almost 40% can fail to reopen following a disaster. It is important to plan how you will get back to business following a disaster by creating a business recovery plan. This should cover topics such as staffing issues, data management, equipment failures, insurance specifications and what commercial restoration company to work with to get your business back up and running smoothly.

If your business has suffered any kind of damage or loss, we can help! We are fully certified in commercial restoration and can respond quickly when you call. Call SERVPRO of Western Dutchess County today to make us part of your emergency response plan!

Were here to help, 24/7! Dont wait if youve suffered any kind of damage at your business, well get you back to normal in no time!

Residential Fire Prevention Strategies | SERVPRO® of Western Dutchess County

8/7/2019 (Permalink)

Be prepared and in the know when it comes to fire safety and prevention!

Structural and property damage from residential fires can be significant, causing expensive damage for homeowners and putting the household in danger. Because of how devastating they are and how frequently they occur, practicing proper fire prevention techniques is essential to staying safe and gaining peace of mind.

Residential Fire Numbers

Many consider fires to be an uncommon occurrence, but according to the numbers, they occur quite often. A fire occurs every 24 seconds, as reported by the National Fire Protection Association.

Over half of residential fires are caused by cooking in some manner. Utilizing caution when cooking with open flames can go a long way in residential fire prevention.

Residential Fire Prevention

Because of how quickly fires can grow, preventing them from starting is the most effective method of fire safety. Household objects can quickly turn hazardous if conditions are right, but there are many ways to keep the risk of a residential fire at bay:

Inspection of the smoke detector. Use the smoke detector’s test button to check the batteries once each month. Every 10 years, the unit should be replaced with an updated model.

Disposal of dryer lint. An excessive amount of lint can be a fire hazard due to the heat of the dryer. Dispose of dryer lint in the tray after each load as a cautionary measure.

Attend to open flames. Just because one uses a flame each day for cooking or fireplaces does not mean that it cannot pose a hazard. Always attend to open flames and never leave the room when one is burning.

Maintain cables. Cords come with a safety coating that protects the wires and lessens the fire risk. When the cables become frayed and worn, the wires become exposed and create a threat. Check cables often and dispose of frayed ones immediately.

Properly store products. Everyday household products can also pose a fire risk. Read the label of cleaners, household chemicals and aerosol cans to determine the safest way to store them.

If your home has suffered damage from a fire, give us a call. We are certified in fire and soot remediation, and here to help 247.

Overwhelmed by the mess left behind by renovations in your Western Dutchess County home or business?

8/1/2019 (Permalink)

Call us today to schedule your duct and home cleanings!

You’ve finally gotten those renovations done in your home, congratulations! The contractors have left, their equipment and materials are gone and it’s time to get the place back in order. But everywhere you look, there seems to be a film of dust and bits of debris that keep settling or reappearing no matter how much you clean and wipe. Let SERVPRO of Western Dutchess County take care of it once and for all!


No doubt, your HVAC system and ductwork has been sucking up the dirt, but the filters can only take so much. The ducts in your home or business are there to help remove irritants, dust, allergens, and particulates found naturally in most building products. Having gone through remodeling dredges up a lot of bits that might’ve been stationary for awhile and are now circulating through the air or clogged up in the filters.

Our trained technicians have the knowledge and expertise to not only get those ducts cleaned out but also give your place a fabulous cleaning. Duct cleaning removes the particles that might’ve been building up, aids in eliminating odors and allergens, helps restore peak efficiency in the system and can lengthen the life of the system itself.

SERVPRO of Western Dutchess County also offers full residential and commercial cleaning services to get your property to a beautiful, clean and fresh condition. Let us do the hard work for you, many families and businesses have used our cleaning services before and are amazed by the efficiency and outcome. One client recently stated, “We had SERVPRO clean the house before we put it up for sale and they did such a beautiful job, that it helped us sell the place in 2 days!”

Believe us, there is nothing we haven’t cleaned before! We’re here to help make any situation “Like it never even happened.”

That musty smell just won't go away in your Western Dutchess County home? Mold is a likely culprit.

7/26/2019 (Permalink)

Mold spores occur organically everywhere but you don't want them growing inside your walls, get that leak fixed asap!

Every time you walk in your kitchen, you get a whiff of that telltale musty, damp, organic smell of mold but you just can’t seem to find where it’s coming from. Perhaps that pipe under the sink has a slow leak, maybe the refrigerator water line is dripping inside the wall. There could even be a leak from a bathroom above the kitchen, but where do you begin?

First things first, mold needs water to start forming, so every attempt should be made to find the source of the leak or where the water could be coming from. Contact a plumbing professional or other service pro as soon as possible to take remedy the issue as soon as you can.  Additionally, and equally as important, give your homeowner’s insurance agent or company a call to see what your policy might cover for the repair and remediations.

**Be very clear on what your policy will and will not cover. There are all kinds of terms and restrictions and everyone’s situation is different. Ask your agent specifically about your issue. The more info you have, the more you’re prepared for the next steps.

Mold growth in a home always starts with a water issue like an unknown or hidden leak, a burst pipe, ice damming, roofing or gutter failures, sump pumps, toilet or fridge water lines, etc. If you don’t have a professional take care of the source of leak, the mold will continue to thrive and create a more aggressive situation that is harder to treat and could be costly.

Sensitive groups like those with allergies might have some reactions to large areas of mold spores or growth, it’s important to have the remediation done by licensed and trained experts to ensure it’s cleaned properly.

We are experts in the mold removal industry. Every technician is highly trained and certified in mold remediation utilizing the most advanced technology and use specific treatments for your situation. No two microbial growth problems are the same and we see cases of mold throughout every season in Western Dutchess County, it’s not just an issue in the spring or summer temperatures.

We understand the stressful nature of this and we’re here to help ease that. SERVPRO of Western Dutchess County offers free estimates conducted by our professionals that will help guide you to getting the problem solved for good.

Kitchen fires in your Western Dutchess County home can leave pungent, lasting odors.

7/23/2019 (Permalink)

Kitchen fire odors and damage can permeate throughout the home more than you think.

Protein fires can come from food that is burnt in the kitchen. Think about a pan of fried chicken where the grease has caught on fire and created a significant issue. They can make an especially unique restoration challenge and create odor issues which are difficult to mitigate.

Here are some important facts regarding this type of fire:

*Protein fires generally leave little visible residue, often confusing the untrained eye. The smell is there but hard to pinpoint where it could be coming from.

*They create a significantly more distasteful smell than most other fires.

*The nature of the burn causes the odor to permeate the home even more completely than other fires, sometimes the damage can require a sealing agent or even repainting to completely eradicate the odor.

*The damage may require multiple attempts and methods to achieve the best results.

*Often, because of the strong link between smell and memory, a homeowner may experience “phantom odors,” where the memory of the event causes reproduction of the odor even after thorough cleaning. You don't want a reminder of a stressful event every time you walk in the kitchen.

Don’t tackle this issue by yourself, let the trained and experienced experts at SERVPRO of Western Dutchess County take care of it. We’re here to help when you need it most and when fire and odors take control of your life, we’ll help take it back. You'll be amazed how fresh and clean our team can make your home, "Like it never even happened."

Restore Peak Performance to Your HVAC System With Cleaning | SERVPRO® of Western Dutchess County

7/16/2019 (Permalink)

Not unlike a car, an HVAC system and the duct work in your home need to be cleaned and maintained.

We all feel grateful for air conditioning in the heat of the Hudson Valley summer, but without regular maintenance, your HVAC system could be costing you money in repairs and untimely breakdowns. 

By taking care of your AC unit through regular maintenance and duct cleaning, you are investing in a future of climate-controlled comfort, improving your home’s indoor air quality and helping your system run more efficiently. 

How Can HVAC Cleaning Make My System More Efficient?

An HVAC unit that has to fight through dust and debris to pump out air is going to have to work harder and expend more energy to get the same amount of cool air distributed around your home. Considering that about half of your home’s energy usage goes to heating and cooling, helping things run a little smoother can make a big difference in your overall bill costs.

After the dirt, dust and grime that builds up in your vents and ducts is cleaned out, your air can flow more freely through the home, allowing your system to expend less energy to adjust the temperature. 

How Can That Make My System Last Longer?

With proper maintenance and cleaning, a homeowner can expect an HVAC unit to last 15–20 years—but due to negligence and improper cleaning, that is not always the case. Because a dirty HVAC unit is consistently under stress when the system is on, it will deteriorate more quickly because of the energy it is expending. 

Additionally, substances like mold and mildew can build up within your ducts and cause significant damage to your unit, which requires professional remediation to prevent further spread throughout the house. 

Rodents and pests can also make themselves at home in your ducts, leading to an extreme pest control issue if left undisturbed. Having your ducts cleaned ensures you are able to identify problems that can lead to costly breakdowns and repairs early on instead of waiting until a major issue occurs.

By taking proper precautions and keeping your HVAC ducts clean, you are protecting the investment you have made in your home. Because of all the issues can arise, calling a professional to assess if your ducts need cleaning is the surest course of action to be proactive about problems.

Do you think your air ducts might need to be cleaned? Give us a call today to have one of our certified technicians take a look!

Thunderstorms can cause serious damage in Western Dutchess County

7/10/2019 (Permalink)

Don't underestimate the power of a thunderstorm!

Thunderstorms are pretty common during the summer months in the Hudson Valley. However, with these storms comes a chance for storm damage caused by those severe thunderstorms.

A little Thunderstorm 101 from SERVPRO of Western Dutchess County-

In the U.S., there are generally around 100,000 thunderstorms per year, and 10% of those that are considered severe. Compared to hurricanes and winter storms, thunderstorms affect relatively smaller areas.

Every thunderstorm needs 3 ingredients:

*Moisture- to form clouds and rain

*Unstable Air- warm air that can rise rapidly

*Lifts- fronts, sea breezes, and mountains can lift air to form thunderstorms

(This is why you often hear meteorologists’ reference when cold and warm fronts are about to intersect, creating dangerous conditions).

Damage from Thunderstorms

Thunderstorms can create many different dangerous situations that can occur during it, but debris flying around due to high winds is among the most dangerous to both property and humans.

Wind speeds can gust in a severe thunderstorm up to and over 57.5 mph. That is enough to cause damage to your property. If you have anything in your yard that’s not secured, including things like bikes or trash cans, those items can become projectiles quickly, causing damage to homes, businesses and cause personal injuries.

Thunderstorms can also produce the following damage besides wind damage:

Lightning damage. When lightning strikes a building, electricity moves through the wiring of the home. This can lead to appliances blowing out, along with an increased risk of fire.

Tornado damage. Consider this—the average storm has winds around 60 mph. The wind in a tornado can gust upward of 200 mph, which can wreak some serious havoc.

Hail damage. Did you know that according to NOAA, the cost of hail damage can reach $1 billion a year?

Flood damage. During storms, a lot of rain often falls in a small amount of time. This can make it impossible for the water to soak into the earth, leaving pools of water everywhere. This flash flooding can have dangerous consequences.

Dealing with storm damage to your home or business? Know that the team at SERVPRO® of Western Dutchess Countyis available 24/7 for emergencies to help with cleanup and restoration.

Mold can occur during any season in your Western Dutchess County home

7/5/2019 (Permalink)

Contact your insurance company to find out if you have any coverage options when it comes to mold damage.

Sometimes you can see it, other times you can't, but mold has a smell that can stop you in your tracks. If you’re able to pinpoint an area where it might be coming from, get the source of water repaired as soon as possible. There are a lot of circumstances that can lead to a mold problem in your home or business, but it will always start with a water issue like flooding, an unknown leak, a burst pipe, ice damming, etc. Our mold technicians see cases of mold throughout every season in the Hudson Valley, it’s not just an issue in the warmer temps.

Contact your insurance company as soon as you notice it too, there are damages that may be covered under your policy depending on the source. **Coverage varies from policy to policy so best to be clear as to what the terms are.**

Mold only needs water or consistent moisture and an organic food source to thrive and it can do so quicker than you think. Though it can be tricky to treat and remove, there are experts in the industry who can walk you through the process and help ease your worries. Call SERVPRO of Western Dutchess County, our free estimates conducted by our trained and certified professionals will guide you in the right direction to getting the problem solved.

How to Avoid Fire Hazards When Grilling This Summer | SERVPRO® of Western Dutchess County

7/1/2019 (Permalink)

Grill fires can cause more damage than you could anticipate, be safe this grilling season!

Grill fires can happen to any grill and any person, leading to serious damage to your deck and home in Poughkeepsie, Fishkill, Wappingers or Beacon. In fact, the National Fire Protection Association reports that grills were involved in over 10,000 home fires in a four-year span, with July being the most popular time for these incidents. 

That’s why it is important to be aware of what conditions can cause a grill fire—and how to prevent one—so you can stay safe while having summer fun.

~What Causes Grill Fires?

While there is a fire risk anytime someone is cooking, because of the open flame and direct contact, grills pose a unique risk for flare-ups. Common causes of grill fires include:

* Overfilled grease pans

* Burner tubes blocked due to debris or insects

* Uncleaned grill grates

* Grilling near combustible materials—heat radiates farther than you may think!

* Leaving grills unattended

~How to Prevent Grill Fires

The best way to avoid accruing damage from a grill fire is by preventing one from happening in the first place. 

Here are a few ways you can care for your grill and prevent fires, too:

  1. Clean your drip pans frequently. Cleaning your grill is the best way to prevent grease fires and flare-ups. Under the cooking grids and burners, every grill is equipped with a drip tray. When these trays become full and reach high temperatures, grease fires can occur. Check your pans or trays every time you use the grill to ensure they are not getting overfilled.   
  2. Scrape down cooking grates. Not only do meat and grease that are dried onto your grill grates harbor bacteria that can affect the outcome of your meal, but they can also cause dangerous fires. After preheating your grill, use a grill brush to scrape off grates—and scrape again after cooking. It is also advised to frequently give grates a scrub with soap and water while the grill is cool.
  3. Keep safety supplies nearby. Baking soda is an extremely effective fire extinguisher, as it quickly cuts off oxygen the fire needs. Keep baking soda and a fire extinguisher nearby each time you grill to smother any flames. 

Tip: Never use water to put out a grease fire, as it can actually cause the flames to spread.

If you’ve experienced fire damage from a grill or any other occurrence, SERVPRO® of Western County is here to help you! Give us a call today to talk with one of our fire remediation experts. We're here to help, 24/7 for emergencies.

Immediate Dangers After a Flood | SERVPRO® of Western Dutchess County

6/24/2019 (Permalink)

There are dangers lurking in flood waters, know what you could be dealing with!

With rising waters and potential structural damage, the initial start of a flood is a dangerous time. However, after the rain stops in Western Dutchess County and the skies clear, there are still hazards that can lurk in the floodwaters.

Potential Dangers

It is important to be aware that the dangers do not stop after the water ceases to rise. Here are three dangers that are present in the immediate time after a flood:

Damage to Utility Lines

Floodwaters can cause damage to electrical power lines, as well as propane or gas sources according to the Centers for Disease Control. If it is safe to do so, you can turn off these utilities to minimize fire hazards—but if the main control requires you to access it through water, it is best to call an electrician.

Contact with Dirty Water

Floodwater can mix with sewage or hazardous substances, as well as hide power lines or dangerous objects in its depths. This dangerous water can lead to infection in open wounds, and ingesting it can pose serious health risks. Because of these dangers, it’s best to consult the experts when it is time to clean up.

Contact with Moving Water 

No matter how shallow it is, never try to walk or drive through flowing water. It can take as few as six inches of water for drivers to lose control of vehicles or to knock an adult off his or her feet.

The Aftermath of Flooding

Following these immediate dangers, in the days and weeks after a flood, it is important to be vigilant about mold growth. An area affected by a flood poses the ideal environment for mold to grow, and it only takes a single spore to start an infestation. Proper mold remediation is essential after a flood to prevent future issues and keep the air in your home healthy.

If you need help with flood cleanup or mold remediation at your home or business in Poughkeepsie, Fishkill, Wappingers or Beacon, we’re here for you! Call us today, we’re here to help and will make any damage situation “Like it never even happened.”

When was the last time you tested the smoke detectors in your Western Dutchess home?

6/21/2019 (Permalink)

Just a few minutes once a month can help in a fire emergency!

The National Fire Protection Association (NFPA), states that approximately 3 out of 5 fire deaths in a residence are due to either malfunctioning smoke alarm or no alarms at all. Of the ones that had detectors, only about half of the fires did not work due to missing batteries, debris-covered detectors or disconnected wiring. When you have properly installed and tested smoke detectors, they can give everyone extra time to get to safety quickly. It’s a minor amount of money and time to give yourself some good piece of mind should an emergency arise in your Poughkeepsie home.

The easiest way to go about it is to have smoke detectors installed outside every of every bedroom, inside every sleeping area, AND on each level of the house, including the basement. Smoke rises, so it’s important to have them on each level of the home.

Put a note on your calendar or smart phone to test your smoke alarms once a month including checking the batteries and the wiring. If you hear chirping every few minutes from the detector, the batteries need to be replaced. If you have one that has non-replaceable batteries, the entire unit should be replaced every 10 years.

If there's built-up dust or paint or anything that could penetrate the sensors, clean it off or replace with a new detector.

Make sure you and understand the manufacturers specific instructions as some units need new batteries every year and some do not. Each manufacturer’s website also has some great tips for trouble shooting.

Unless replacing with new, don’t ever disable a smoke detector for any reason, it’s not a good idea to think that you’ll remember to replace the batteries tomorrow or buy a new one before there’s a fire. You can also reach out to your local fire department if you need help or you can click here for more information. We urge you to check the smoke detection system in your home as soon as possible, this is not a risk worth putting off.

In the event you’re dealing with fire, smoke or water damage, SERVPRO of Western Dutchess County is here for you, ready to help no matter what. We’re here to help and will make any disaster “Like it never even happened.”

Safety first when dealing with water damage at your Western Dutchess County home

6/18/2019 (Permalink)

The weight and force behind water are just some of the reasons it causes the most damage to properties.

If you find yourself dealing with a water damage emergency at your Western Dutchess County property, many questions are running through your mind. When you’re looking at the reality of the situation, it’s common to want to get everything fixed immediately, but safety is key and there are some important points to be aware of during this overwhelming time:

DO:

-Shut off the source of the water if possible or contact a qualified party to stop the water source.

-Turn off circuit breakers for wet areas of the home or building, but ONLY when access to the power distribution panel is safe from electric shock.

-Call us as soon as the water is off and you’re safe, (845)831-3600, no matter what time of day. We’re faster to any size disaster.

-If you can, remove as much excess water as possible by towels and mopping.

-Remove lamps and tabletop items to a dry spot, try to wipe excess water from wood furniture.

-Relocate and prop up wet couch cushions and pillows.

-If you have any paintings, art objects, computers, documents, paperwork, publications and other materials that are valuable or sensitive to moisture, get them to a safe and dry spot quickly. Leaving books, newspapers, magazines or other colored items on wet carpets or floors can cause staining. We can help dry out all of them items too. Our “restore vs. replace” methods will help keep the costs down as well to both you and your insurance company.

DON'T:

*DO NOT enter rooms with standing water where electrical shock hazards may exist.

*AVOID electrical shock hazards. DO NOT enter affected areas if any electrical outlets, switches, circuit breakers or electrical equipment are exposed to water.

-Your household vacuum cleaner is not built to remove water. Don’t ever bother as it could possibly cause electrical shock or damage to the vacuum cleaner.

-Anything electrical is going to be a hazard right now. Don’t use TV's or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.

-Same with ceiling fixtures, leave them alone. If the ceiling is wet or if water has entered rooms where ceilings are sagging from retained water, it’s dangerous to try your ceiling fan.

Safety is first and foremost when it comes to water damage in your home. Following these DO & DON'Ts can help reduce damage and increase the chances of a successful restoration. These emergency tips will assist you in taking the proper action until the SERVPRO of Western Dutchess County trained professionals arrive. We’re here to help!

Real facts and how we can help if you suffer a fire in your Poughkeepsie home

6/12/2019 (Permalink)

Smoke and water damage affects every single thing in the home if you've suffered a fire, nothing is immune to the it.

It might seem like a made-up statistic, but house fires are reported to fire departments about every 24 seconds and cost thousands of lives each year and causing enormous damage to homes and buildings. If a fire starts in your Fishkill home, you have very limited time to get your family and pets to safety.

Smoke and fire damage can be severe and if the home survives the fire, it should be inspected, contents removed, the home quickly cleaned and recovery actions in place to avoid permanent or secondary damage to your property.

When you've been told it's safe to return to your home, call SERVPRO of Western Dutchess County any time of day to help restore your home from the fire, smoke and water damage. Our highly trained teams have the experience and expertise to tackle any kind of restoration and have been trained with a “restore vs. replace” mind frame whenever possible to help keep some costs low.

If the fire consumed your furniture and belongings, you’re going to have a wet, scorched mess left behind. Leather, fabric, and wood will trap smoke smells and usually can be restored. In addition, smoke and soot particles can get trapped inside of your HVAC system as well, we can take care of cleaning those mechanicals too. You’ll be amazed how fresh and odor-free your home will be!

SERVPRO of Western Dutchess County will remove everything and take your salvageable contents to be cleaned and restored in our local warehouse. If needed, we can also help restore your damaged documents and photos.  Once the cleaning process is completed, we will then address the soot, water, and fire damage restoration to your home and to your HVAC system. There is no service we can’t provide from start to completion to a restored and clean home!

If you experience Fire, smoke and water damage anywhere in Western Dutchess County, we're here to help! Call us at 24/7 at 845-831-3600 and we’ll help make it "Like it never even happened."

Not sure when the air ducts and dryer vents were last cleaned in your Western Dutchess County home?

6/4/2019 (Permalink)

Clogged air ducts and dryer vents are hazards that can be easily avoided!

Failure to clean the dryer is the leading cause of home clothes dryer fires.

Is your dryer taking longer than it used to get the clothes dry? Or maybe you can’t recall if the vent was ever cleaned? Then NOW is the perfect time to call SERVPRO of Western Dutchess County to take care of it for you. Our highly trained technicians will have all of the duct work and venting cleaned out properly and efficiently.

In the meantime, clean out the lint filter of the clothes dryer both before and after each use. Also, if you notice a nest of any kind or any blockage including the vent flap, get rid of those obstacles as soon as possible.

Our techs will also look at the rest of the duct work in the home. Often enough, the HVAC system has been running for some time without being maintained as it needs to. Clogged and overloaded ventilation systems circulate odors, irritants like dust, and contaminants like mold throughout your home and is the culprit for poor indoor air quality.

A solid cleaning and maintenance plan for the HVAC system can help lengthen it’s working life and operate at a better condition. Simple maintenance procedures could help save money and problems down the line. In the case that you might’ve suffered a fire or have mold growth, then duct cleaning is positively essential.

SERVPRO of Western Dutchess County offers countless services valuable to any home or business owner regardless of what you might need. From cleaning to full mitigation and document restoration to complete reconstruction, we’re your one-stop-shop! We’re here to help, 24/7, no matter the damage, 845-831-3600.

Be familiar with storm terms and what to do at your Western Dutchess County home!

5/29/2019 (Permalink)

When lightning strikes, SERVPRO of Western Dutchess County strikes back!

The Hudson Valley has seen our fair share of severe storms these past few years that have had the potential to cause damage to homes and impact daily life. It’s important to understand the terminology, do some early prep and have a plan for your family.

-Make sure you have a communication plan and emergency kit ready to go. Discuss this with your family often.

-Get rid of rotting or dead branches or limbs that could pose a hazard in high winds.

-Tie down or bring inside any loose items or furniture

-Stay inside a car (not a convertible with a soft top), a home or building until the threat is over.

According to the National Severe Storms Laboratory, here are the differences between a ‘watch’ and a ‘warning.’

*A Severe Thunderstorm WATCH is issued by the NOAA Storm Prediction Center meteorologists who are watching the weather 24/7 across the entire U.S. for weather conditions that are favorable for severe thunderstorms. A watch can cover parts of a state or several states. Watch and prepare for severe weather and stay tuned to NOAA Weather Radio to know when warnings are issued. 

*A Severe Thunderstorm WARNING is issued by your local NOAA National Weather Service Forecast Office meteorologists who watch a designated area 24/7 for severe weather that has been reported by spotters or indicated by radar. Warnings mean there is a serious threat to life and property to those in the path of the storm. ACT now to find safe shelter! A warning can cover parts of counties or several counties in the path of danger.

Having a plan for severe storms is important. Plan on SERVPRO of Western Dutchess County to get your Poughkeepsie, Wappingers, Fishkill or Beacon property back to preloss condition no matter the size, and no matter the time, we’ll make it “Like it never even happened.”

Grilling safety tips for all those who love to barbecue at their Dutchess County home

5/24/2019 (Permalink)

Never assume your grill is cool enough to be moved up against your home.

The Hudson Valley is starting to enjoy the weather and more people are using their outdoor grills….and the number of grill-caused fires in Western Dutchess County goes up.

According to the National Fire Protection Association, outdoor grilling causes an average of 8,900 home fires. Gas grills cause more home fires than charcoal grills as most people, about 64% of households, own gas grills.

Regardless of the kind of grill you might have, there are some important BBQ safety tips that will help keep you safe during barbecuing season:

-Always a good idea to check for propane leaks on your gas grill. Try a soap and water mixture on the hose to check for leaks when the gas is on (it will bubble where the leak is), or you might notice a gas odor near the barbecue or maybe there's a flame that just won’t light.

-Grill away from any structures. Gas and charcoal grills are made for outdoor use only but more than 25% of home fires start on a balcony or open porch. Even when you’re done cooking, a grill is still a fire hazard, DO NOT MOVE the grill near your home. Never leave it unattended and don’t try to move the grill when it’s hot or still lit. A grill will stay hot for at least an hour after use.

-Be careful with charcoal starter fluid, if you use a charcoal grill, only use charcoal starter fluid. If the fire starts to go out, it is not a good idea to add starter fluid or any other flammable liquids to the fire. 

-Keep your grill on a flat surface that is stable, make sure it can’t be tipped over.

-Remove grease or fat build-up often. A clean grill helps food taste better too.

-Never use water to put out a grease fire. Always keep baking soda and a fire extinguisher nearby for emergencies. Baking soda will help control a grease fire.

While all safety measures can be followed, things just happen accidentally. Help decrease the chances of a fire by knowing the grilling safety tips. 

If you ever suffer fire damage, SERVPRO of Western Dutchess County is here to help, 24 hours a day, 7 days a week. We'll make it "Like it never even happened."

Not sure if you're seeing mold in your Poughkeepsie home?

5/21/2019 (Permalink)

It's important to know some key things about potential mold growth in your Western Dutchess County home.

You might've just noticed some dark spots in the attic or basement of your home in Western Dutchess County, but you're not quite sure what it is. Check out these facts about mold to help determine if the damaged area is prone for mold growth and you might be surprised!

-Mold spores are everywhere in our environment and can enter homes easily.


-Most types of mold grow quickly when they have a water source and an organic food source (think about the soap in your tub, it's food for them!). Perhaps there's a slow leak stemming from the gutters or damage to the roof?


-Ideal temps for mold growth is between 60 and 86 degrees Fahrenheit. Bathroom fans are are helpful for this and moisture control. A dehumidifier in your basement can be good idea as well.


**If you think you might have a mold issue, give us a call, our teams are certified in Mold Remediation services, 845-831-3600.

Find more facts and photos HERE!

Protecting Your Property From Flash Floods | SERVPRO® of Western Dutchess County

5/15/2019 (Permalink)

No matter where you live or work in Western Dutchess County, it's important to know about flash floods.

Whether you live in an area that’s a known flood zone or not, it’s important to be prepared for flash flooding at your Western Dutchess County home or business. As the name implies, flash flooding can come up suddenly and affect even areas that aren’t typically prone to rising waters. Here’s what you need to know:

~What Causes Flash Floods?

There are several different factors that can contribute to a flash flood developing. Prolonged rainfall or quick, intense rainfall can put areas at risk. Dam or levee failure, as well as a sudden release of water held by a debris jam can all cause flash flooding.

Most flash flooding is caused by thunderstorms that remain isolated over an area or repeatedly develop over the same place, or heavy rain from tropical storms. Additionally, ice melting in the spring can have a trickle-down effect and lead to flash flooding farther down the water stream.

~Flood Watch vs. Flood Warning

Here is a breakdown of flash flood terminology so you can be alert:

Flash Flood Watch: Be alert within the designated watch area, flooding is possible.

Flash Flood Warning: Flooding has been reported or is imminent, get to higher ground.

Urban/Small Stream Advisory: Low-lying streets, small streams and areas are experiencing flooding.

~How to Stop Flash Floods From Damaging Your Property

While flash flooding cannot be prevented or deterred, there are ways you can prepare your property to lessen the damage if you’re at risk:

*Raise your essential equipment- Have a professional lift your water heater, air conditioner, furnace and other equipment off the ground if your home is in a known flood zone.

*Stockpile materials- In some cases, you may be able to divert flood waters and discourage landslides with sandbags, so keep some on hand. Also keep plywood and nails on hand to board up your home in the event of damage.

*Shut off utilities- If a flood is imminent, shut off electricity to your house. This will keep essential components from shorting out and causing more damage.

*Know your evacuation route- The most important thing to keep safe in a flood is your family. Draft an evacuation plan and make sure your family is aware of it. Review the plan often and adjust if needed.

If you’ve suffered from water damage from a flash flood, SERVPRO® of Western Dutchess County can help. Our dedicated team is here for you, no matter when. Contact our 24/7 Emergency Line today at (845)831-3600.

Would Your Business Be Prepared in Case of Emergency? | SERVPRO® of Western Dutchess County

5/9/2019 (Permalink)

You can never be too prepared when it comes to protecting your business in Dutchess County.

Of all the many things that must be taken care of when running a business in Poughkeepsie, Beacon, Hopewell Junction or Fishkill, one of the most important factors to think about is emergency preparedness.

While creating and developing an emergency preparedness plan cannot stop all disasters, it can still give your business a jump-start where safety is concerned and will, at least, ensure that your employees know what to do if a disaster or emergency situation should occur.

Come Up With a Plan

Have you made it a priority to take the time to sit down and work out an emergency preparedness plan for various disaster situations? If not, now is the time to do it!

There are numerous emergencies your business should have a preparedness plan in place for, including:

  • Fire
  • Severe weather, including thunderstorms and winter storms
  • Other natural hazards like floods, hurricanes, tornadoes and earthquakes
  • Human-caused hazards, including accidents or acts of violence
  • Technology-related issues like power outages and equipment failure

An emergency or disaster is just that, and it doesn’t matter if it’s a man-made incident or one stemming from nature. If there is no emergency plan for your business in place, the situation could get even more dangerous quickly.

You should make sure that safety training and familiarization of emergency preparedness plans are included in the company on-boarding process, team-building activities and continuing education opportunities. By helping employees familiarize themselves with proper safety protocol and emergency procedures, you’re not only giving them the tools to protect themselves, but you are also setting them up to help protect guests/visitors and the business itself.

Start Here

As you begin to set up an emergency plan for your business, stop and evaluate which scenarios, even the long shots, could occur. After all, it’s better to be prepared for anything and not be caught off guard.

You can find plenty of resources online to aid and guide you through this process, including Ready.gov, the American Red Cross, FEMA and the CDC.

You might also want to consider conducting a business impact analysis (BIA) to aid in predicting the potential effect a disaster may have on your business. This would include lost or delayed sales and income, increased expenses from repairs, and delayed implementation of business plans. Don’t forget to make sure a crisis communications plan is in place, too.

Be sure that you review and practice your emergency preparedness plan with your employees once you have one completed. By reviewing and rehearsing various scenarios, you are ensuring the process remains fresh in their minds and can help employees feel more empowered.

Disaster can strike when you least expect it, but by being prepared and having a plan in place, your business will be better suited to handle whatever Mother Nature has in store. If the worst should happen and your business is damaged, know that SERVPRO® of Western Dutchess County is here to help make it “Like it never even happened.” No matter the time, we're here 24/7 (845)831-3600.

SERVPRO of Western Dutchess County IS your ONE STOP SHOP for all the remediation, repairs and rebuild your home needs!

5/6/2019 (Permalink)

We offer a full line of reconstruction services too! From start to finish, we've got your back!

Fire or smoke damage at your Fishkill property? Suffered water loss in the basement of your Poughkeepsie home? Maybe your furnace backfired and threw soot all over your Wappingers Falls living room? Did that annoying sink leak turn into mold issue in your kitchen in Beacon?

Make one phone call, 845-831-3600, and we’ll take care of everything.

You know us for being the experts at restoring fire damaged homes to preloss condition, getting the smell of smoke out of everything, drying out, cleaning and rebuilding the water-damaged floors and walls, and being certified to remove mold of all types, but we also offer FULL RECONSTRUCTION services no matter what type.

Some of our reconstruction services are:

-Structural repairs, framing, drywall, ceilings, and all types of flooring

-Carpentry, cabinets, tile, windows, and doors

-Interior design and exterior finishes

-Electrical, plumbing and HVAC

Ask us today how we can help get your life back to normal. SERVPRO of Western Dutchess County is with you every step of the way to make the damage “Like it never even happened.”

https://www.SERVPROwesterndutchesscounty.com/photo-gallery/why-SERVPRO

How to handle fire and smoke damage in your Western Dutchess County home or business

4/25/2019 (Permalink)

There are some important things to remember when dealing with fire, smoke and water damage!

Dealing with a fire brings a whole set of things to take care of that you probably haven’t given much thought to before at your Dutchess County property.

We’re here to help you every step of the way in terms of what to do and not to do in case of a fire. Once the firemen have deemed it safe to go in (in some cases they won’t), here are some important things to consider in this situation:

-DO NOT attempt to consume food or beverages that have been stored close to fire, heat or water. They could be contaminated.

-DO NOT wander around inside the property. Keep your movements limited to help prevent soot particles from getting embedded into upholstery and carpet. Keep your hands clean to avoid further soiling.

-DO NOT turn on ceiling fixtures, they could’ve gotten wet or damaged and could cause electrical shock. In most cases, the electric has been turned off anyway as to not be a danger for the firefighters.

-DO NOT attempt to clean carpets, garments, electrical appliances, walls or painted surfaces BEFORE contacting SERVPRO of Western Dutchess County professionals. We are trained and certified with most innovative equipment and most effective methods of cleaning smoke and soot from everything in your home, including electronics, paperwork, photos and artwork. Let our teams take care of the hard part, it’s one less thing for you to have to consider in a time like this.

SERVPRO of Western Dutchess County will work directly with your insurance company to help get your home and life back the best way possible. You’ll be amazed at how clean, fresh and back to normal your property or business will be using the experts from SERVPRO of Western Dutchess County. Check out some of our work here!

What to do in your Western Dutchess County home if you discover water damage!

4/18/2019 (Permalink)

Water stains in your ceiling mean water is leaking somewhere!

There really are a few key FAQ's to know if you've had water damage in your home in Western Dutchess County:

What do I do first? W

When it comes to water damage, the cause of the loss must be repaired first. Call a plumber to get the problem repaired right away.

We highly recommend you then file a claim with your insurance company.

Then, call SERVPRO of Western Dutchess County, no matter the size of the disaster and no matter what time of day. Our dedicated professionals will gather all needed information and schedule an estimator to meet you.

How much is this going to cost me?

Our estimates are FREE and we work directly with your insurance company to help cover the costs of the damage. In most cases, you’re only responsible for your insurance deductible. However, no two losses are ever the same, we’re happy to explain the course of action.

What about the damaged items? O

Our teams are trained and certified in Water Damage Restoration. They will remove all damaged contents that are salvageable, clean and dry them and return them to you promptly. We have state of the art drying equipment to take care of it all from couches to clothing to important documents, photos and electronic equipment.

Do I have to worry about mold?

Fixing the leak and drying out all affected areas in quick fashion helps stops the growth of mold spores. Mold likes warm and damp environments, that’s why you’ll often see it in basements, crawl spaces and sometimes attics. As part of our drying process, we use green- based anti-microbial products to inhibit any mold growth, in addition to SERVPRO’s proven mold prevention techniques and protocol. Time is key here, the quicker the areas are remedied, the less of an issue mold growth will be.

How long does this whole process take?

This often depends on the size and severity of the damage but our estimators, production managers and technicians will be with you step by step. We pride ourselves in using effective methods as well as being efficient and timely. We understand how stressful this type of situation is and we’re eager to help get your life back to normal as quickly as possible.

We've got your back no matter what and we'll help make it "Like it never even happened." 845-631-3600

Help keep your Poughkeepsie home dry and mold-free!

4/10/2019 (Permalink)

Mold loves a warm and moist climate.

Mold can be a nightmare for any Poughkeepsie homeowner as well as cause some health issues.

Mold grows best in warm and damp climates so here are some easy steps to help prevent the growth in your home:

  1. Try to keep your home under 72 degrees.
  2. Don’t leave wet clothes and towels lying around. Mold can start to grow on wet clothes in under 48 hours.
  3. Clean and dry all surfaces. Sinks and floors and even walls are likely to have mold if they are damp for too long. Keep them clean, keep them dry.
  4. Run the fan in your bathroom while showering, open a window if you can.
  5. Improve your airflow. Keep furniture away from the walls. Leave your closet doors ajar. Try the fan and an open window rather than the air conditioning.
  6. Try a dehumidifier. Dehumidifiers are great for basements and any room that can grow damp.

 Not only can these step help leave your house smelling fresher and feeling dryer, it can help promote better health as well.

If mold has become an issue in your home or business, our certified techs have your back to take care of mold remediation. Call us today and we'll walk you through it all with ease.

When dealing with large commercial properties in Western Dutchess County....

4/9/2019 (Permalink)

A Desiccant Dehumidifier is a must-have for commercial properties with lots of square footage.

No matter what kind of damage your Western Dutchess County commercial building has suffered how overwhelming it might feel, here's a peek into how we handle the loss so you can go right back to business.

When you have a large loss, you break out the juggernaut to help get it dry. This mammoth machine is a Desiccant Dehumidifier.
A desiccant dehumidifier has a moisture absorbing wheel inside the unit that is made of silica gel – which is the desiccant (drying) element. Air enters the unit through an opening and travels through the silica gel wheel. When the air reaches the other side of the wheel it is dry and pushed out of the unit by a high static blower.

No matter the size of the disaster, having machines and equipment like this at our fingertips is crucial to taking care of it the right way quickly and efficiently with minimal business downtime. Call SERVPRO of Western Dutchess County for any of your commercial property cleanups.

Know the 3 categories of contaminated water that can occur with a water damage in your Dutchess County home.

4/3/2019 (Permalink)

Regular water that happens to be pouring out of duct work? Nope! This is Category 2 as it traveled and affected many areas of the home.

When dealing with water damage in your Western Dutchess County home or business, there are a lot of things to think about.

One of the key questions our experts will need to know is if the water affected more than one area or floor? It’s important for us to know what we might be working with and if contaminated water is part of it. This might not be the case for your loss, but our Production Managers will determine the extent when they’re onsite.

There are 3 categories of contaminated water that we take into consideration:

Category 1: Source of water that does not pose substantial threat to humans and classified as "clean water". Things like a broken water supply line, tub or sink overflows or appliance malfunctions are generally a Category 1.

Category 2: Contains a significant degree of chemical, biological or physical contaminants and can cause discomfort or sickness when consumed or even exposed to, known as "grey water". This type carries micro-organisms and nutrients of micro-organisms. Examples are toilet bowls with urine (no feces), sump pump failures, and water discharge from dishwashers or washing machines.

Category 3: Known as "black water" and is grossly unsanitary. This water contains polluted agents, harmful bacteria and fungi, and can cause severe discomfort or sickness. These contaminated water sources that affect the indoor environment and includes water sources from sewage, seawater, rising water from rivers or streams, ground surface water or standing water. Category 2 Water or Grey Water that is not promptly removed from the structure and/or has remained stagnant may be re-classified as Category 3 Water. Toilet back flows that originates from beyond the toilet trap is considered black water contamination no matter what color it is or what content is in it.

This photo is an example of water damage that started in the 3rd floor of the home, traveled through sheet rock, insulation and hard wood floors (which have laminate on them) and finally came out through the ducts in the basement. This water was classified as Category 2 as it was loaded with physical contaminants.

Our water damage remediation experts at SERVPRO are certified by the Institute of Inspection Cleaning and Restoration Certification and follow their precise protocols and procedures for cleaning and disposing of this contaminated water.

Water damage? Call SERVPRO of Western Dutchess County at (845)831-3600 and we’ll be by your side through it all. We’ll get you the answers you need and the team of experts on the job quickly and help ease the stress of the situation. Our team is faster to any size disaster!

We Understand the Value of a Fast Response to Disasters | SERVPRO® of Western Dutchess County

3/22/2019 (Permalink)

Don't wait to get water damage taken care of!

When disaster strikes your home or business, and it is your home or livelihood on the line, time becomes an especially precious commodity. You don’t have the benefit of waiting for help—you need it right away.

A rapid response is crucial. We understand that, so responding faster to any size disaster is more than just a slogan to us.

Why a Quick Response Is So Important

It’s your belongings or business on the line, time is not a luxury you have regarding disaster cleanup. This is especially true when there has been a water damage event. Damage can be occur in various ways like flooding, appliance and/or plumbing failures, storm damage and even fire damage caused by the water that is used to extinguish fires.

In a matter of minutes, water can spread throughout your property saturating everything it comes into contact with. Walls, floors, upholstery and your belongings are fast casualties of water.

The effects of water damage within the first 24 hours include:

  • Drywall swelling and breaking down
  • Metal surfaces beginning to tarnish
  • Furniture starts to swell and crack
  • Dyes and inks from cloth and paper items spreading and staining
  • There will be a musty odor

The damage continues to worsen as time goes on. In as little as 48 hours to as long as a week later, you could begin to see:

  • The growth and spreading of mold and mildew
  • Swelling and warping of doors, windows and studs
  • Metal beginning to rust and corrode
  • Paint beginning to blister
  • Wood flooring swelling and warping
  • The possibilities of serious bio-hazard contamination

If water damage is left unchecked for over a week, it will lead to a greatly increased restoration time and costs and will also impact structural safety.

We’re Here to Help

Our goal is to provide an immediate response to any size disaster, helping to minimize the damage and keeping the cleaning and restoration costs manageable.

Our trained cleanup and restoration specialists can be sent out to your property or business at any time, no matter the day or time.

Being a locally owned and operated franchise helps us be close by and ready to respond whenever the call comes in. Also, a major benefit of being part of a national network of over 1,700 franchises is that we have access to more resources for the cleanup and restoration projects that may be larger or stem from major storm situations.

Remember, if you need us, we’ll be there—no matter the time or day. The team of highly trained restoration experts at SERVPRO® of Western Dutchess County is available for emergency cleanup and restoration services 24 hours a day, seven days a week. Call us at (845)831-3600.

How bad could water damage be? When Water Attacks: a SERVPRO of Western Dutchess County story

3/19/2019 (Permalink)

Once the heat was fixed, this once-frozen insulation became a nasty waterfall.

You're enjoying a well-deserved tropical vacation when you get a call from a relative checking on your home….it's 10 degrees there, pipes in your attic have burst and what seems like your entire home has water damage from top to bottom.

It's not just a wet floor that will dry, WATER DOES THE MOST DAMAGE and will find whatever way it needs to get out. Insulation, sheet rock, everything gets soaked and then gravity and weight take over. Before you realize it, every surface, every item, just about everything you have has some sort of debris, dust, moisture, bits of sheet rock and insulation on it.

This type of damage needs to be remedied quickly before secondary issues arise. Heating/plumbing systems fixed, everything needs to be dried out from floors to walls to ceilings, including removal of the damaged areas. Personal items and contents must be relocated elsewhere, cleaned and stored, and then reconstruction can start.

Thankfully, SERVPRO of Western Dutchess County was able to start remediation services right away and the homeowner will be able to resume their vacation very soon. We’re with you every step of the process, to make it better than new, to make it "Like it never even happened."

Protecting Your Business From Fire Risks | SERVPRO® of Western Dutchess County

3/7/2019 (Permalink)

It's a good idea to make sure you have a fire plan in place for your business!

Safety for your employees and visitors is just one of the factors business owners need to consider. If you are a business owner, one risk you will need to spend some time planning for and working toward preventing is a fire.

<h4causes-of-commercial-structure-fires">Leading Causes of Commercial Structure Fires

According to the National Fire Protection Association (NFPA), the leading causes of structure fires in office properties from 2007–2011 were (in order):

  1. Cooking equipment, 29% of fires
  2. Electrical distribution and lighting equipment, 12% of fires
  3. Heating equipment, 11% of fires
  4. Intentional, 10% of fires
  5. Smoking materials, 9% of fires
  6. Exposure, 4% of fires
  7. Electronic, office or entertainment equipment, 3% of fires

Of those causes, intentional, exposure, and electrical distribution and lighting equipment accounted for the most property damage with 20%, 18% and 15% respectively.

It was reported by the Bureau of Labor Statistics that in 2007, fires and explosions accounted for 3% of all workplace fatalities.

Looking at more recent numbers, the NFPA estimates that from 2007–2011, U.S. fire departments responded to an average of 3,340 fires in office properties per year, which resulted in an annual average of four deaths, 44 injuries and $112 million in direct property damage.

<h4your-business">Protecting Your Business

By focusing on fire risk assessment, fire prevention and staff education, there are steps you can take to protect your business and help reduce the chance of a fire breaking out.

First, make an assessment of any fire hazard risks in your facility. In some locations, your local government may have a fire marshal that can visit your establishment to help identify these risks and provide guidance on your fire prevention plan.

You’ll want to make sure that the right fire protection equipment is in place. This includes an automatic sprinkler system, smoke detectors and fire extinguishers on each floor.

Finally, you must consider the safety of your employees and visitors. By creating a fire plan and regularly reviewing it with your staff, you’ll ensure that everyone knows what to do in the case of a fire. To keep fire safety procedures fresh in everyone’s mind, conduct fire drills at least once a year, and take time to review evacuation routes and the locations of your first-aid kits.

Despite best efforts with fire prevention and safety tips, the worst could always happen at your business. If a fire has damaged your business, SERVPRO® of Western Dutchess County is available to help make it "Like it never even happened." Call us, no matter when and no matter where, 845-831-3600.

Understanding How Floodwaters Are Classified | SERVPRO® of Western Dutchess County

2/25/2019 (Permalink)

Know the different types of flood water!

Even though it is easy to consider all water that causes damage the same, there are three separate classifications: clean water, gray water and black water. You can better understand how to handle a water damage situation by having an understanding of the differences in these types of water.

The basics are the same. It doesn’t matter what type of water has caused damage because a cleanup and restoration process will always follow. First, and most important, is removing all moisture and damp items as quickly as possible, to hinder the growth of mold, which begins to flourish in this ideal environment.

1: Clean Water

Much like its name suggests, clean water is just that, “clean,” and not the type to pose an immediate threat to your health. Clean water is free of contaminants and may be the result of:

  • Broken water lines
  • Malfunctioning appliances
  • Toilet holding tanks
  • Snow melt and rainwater

Clean water is the easiest type of water damage to work with because there are fewer microbes living in the water. But remember, it only takes 48 hours and contact with the surfaces of a building for clean water to become a category two, gray water.

2: Gray Water

Gray water means the water damage cleanup and restoration can become a bit more serious. This water may create a health risk since it will contain slight chemical or biological contamination.

This slight contamination involved with gray water will mean that it will need to be thoroughly treated before safe consumption.

Gray water includes water from dishwashers, aquariums, showers, etc. The 48-hour exposure time applies here as well, since gray water becomes black water if not treated.

3: Black Water

Where there is black water, you now have the most serious of the three classifications, and it is considered highly contaminated by harmful chemicals and biological matter. This type of water would be floodwaters containing soil and all sewage waters.

Sewage is contaminated with dangerous microbes, including bacteria, protozoans, molds, fungi and more, which are harmful to humans.

Some of the diseases that can be transmitted by black water are:

  • Cholera
  • Typhoid
  • Hepatitis
  • Gastroenteritis-type illnesses

It is best to treat all waters associated with water damage as black water because water picks up contaminants along its path.

The three classifications of floodwater are recognized by the Institute of Inspection, Cleaning and Remediation Certification (IICRC), an organization that certifies and sets the standards for the cleaning and restoration industries. Our technicians all study IICRC standards and best practices in water restoration and are available to help determine the steps to take to get your home back to normal.

It doesn’t matter what type of water has caused damage to your home or business, SERVPRO® of Western Dutchess County is here to help get the situation under control and make it "Like it never even happened." Don’t hesitate to reach out to us if you need emergency cleanup and restoration services! Call us at 845-831-3600.

Tips to Help Protect Your Home From Water Damage | SERVPRO of Western Dutchess County

2/15/2019 (Permalink)

Water damage can be one of the costliest damages to experience in a home or business.

Water damage has proven to be one of the most costliest yet common disasters a home can experience. From a burst pipe to a malfunctioning dishwasher or storm damage, there are countless ways water damage could occur in your home.

While water damage can be an especially common issue for homeowners to deal with, there are plenty of ways you can help protect your home.

Protecting Your Home From Water Damage

Water damage is a huge hassle to deal with, it can have a long-term impact on your home, one of them being mold. It’s one of the most common side effects of water damage because it begins to grow and flourish within 48 hours of exposure to moisture.

When beginning to think of ways to safeguard your home against water damage, it might be easier if you break it down by areas of impact. These areas could include basements, kitchens, bathrooms, flooring and ceilings.

In the basement, you can prevent water damage by preventing water seepage. Do this by resealing vulnerable areas of the basement, making sure water drains away from your home and installing a backwater valve.

Your kitchen and bathrooms can experience water damage due to plumbing issues and appliance failures.

Be sure you:

  • Inspect your appliances regularly, especially the hoses and faucets
  • Check to make sure there are no leaks in the seals or caulking around your showers and tubs
  • Know where the main water shut-off valve is in your home
  • Don’t leave the house while the washer or dishwasher is running

There are things you can do to protect the possessions in your home from water damage, but don’t be surprised if it is not always possible. Use waterproof bins to store items and keep items stored on shelves up off of the floor.

How to Clean Up After Water Damage

If your home does experience a water damage situation, there is a good chance you can salvage items that can be dried out within 48 hours.

Be sure that you contact your insurance company immediately after the water damage situation and evaluate the extent of the water damage in your home as well as identify the type of water that is involved.

The three types of water are:

  1. “Clean” water. Can be from rain, condensation, leaky pipes, etc.

  2. “Gray” water. Slightly dirty water from dishwashers, washing machines, clean toilets, etc.

  3. “Black” water. Water from sewage or serious flooding from nearby rivers, etc. This water can cause serious health problems.

Removing all wet items from your home and getting it dehumidified and dried out after a water damage disaster is important. You will then need to thoroughly clean and disinfect all remaining materials.

Here’s a tip from the pros: Freeze wet books, photos and papers in a frost-free freezer, allowing you extra time to deal with them after everything else has been taken care of. This prevents mold and mildew from developing and causing more deterioration. Once able, remove them from the freezer and air-dry or fan-dry the pages.

It may seem like recovering from water damage is an overwhelming and slightly impossible task, but it doesn’t have to be. You can call on the highly trained experts at SERVPRO® of Western Dutchess County, at 845-831-3600. We are here to make it "Like it never even happened!"

Do you own a vacant home? Best practices for avoiding frozen pipes

2/5/2019 (Permalink)

Avoid this damage by preparing your vacant property for winter temps!

If you own a 2nd home, rental property or have a vacant property for sale, it's important to have it winterized before the winter starts and to have someone available to check on it for you while it's vacant.

While there are always unforeseen issues that can happen, it's the water that causes the most damage. Water can and will get into everything, continuously finding a way out is the name of the game.

Don't turn the heat off in the colder months, follow good instructions to protect your pipes and utilities, have your furnace and heating systems checked regularly, seal windows and doors if possible, check outside spigots and water sources. Speak with your insurance agent about tips they have and make sure your policy is where it needs to be.

Should you ever suffer from water damage, or any kind of loss to your property, call the experts in damage restoration. SERVPRO of Western Dutchess County has been the local leader in the industry for over 25 years, we're here for your emergency 24/7 with certified technicians and the best technology around.

Call us immediately so we can give you piece of mind quickly, no matter the damage and no matter the size, 845-831-3600.

Prepping for Severe Weather | SERVPRO® of Western Dutchess County

1/25/2019 (Permalink)

Help your family be prepared for unwarned severe weather!

While we may have advanced warning for some types of severe weather, there will be times when we will be taken by surprise.

Fortunately, there are steps you can take and safety tips to follow that will ensure your family is prepared for the unwarned severe weather occurrences.

Why You Should Plan for Severe Weather

One of the best ways to prepare your family for these situations is to have an established family emergency plan prepared.

If your family does have an emergency plan in place, it is important to have drills to practice that plan and review it as the weather seasons change throughout the year so everyone knows exactly what to do.

If you’ve not yet created a family emergency plan, we’ve compiled some information of things to take into consideration when creating one:

1. How will you receive emergency alerts and warnings?

Thanks to today’s smartphone technologies, it is easy to receive emergency alerts and warnings on your smartphone in addition to the emergency broadcasts on the radio and television. If you have a weather app or Google on your smartphone, you can quickly receive emergency alerts, which gives you valuable time in severe weather situations.

2. What type of storm shelter is available?

If your home is in an area where tornadoes are a frequent occurrence, you’ll want to be in the lowest part of your home. Basements are preferable, but if there is no basement, choose an interior room on the lowest level of your home that is away from windows and doors. Tornadoes are not the only situations that require a form of storm shelter, and there is more information available about those situations at ready.gov.

3. What is your evacuation route?

Before an emergency happens, you should map out evacuation routes, since things such as hurricanes, flooding and fires can force you from your home at a moment’s notice. It’s always wise to have multiple routes planned as some routes could become impassable, and be sure you find places to stay with your pets along the way if you have furry family members that need to be evacuated.

4. How will everyone stay in touch?

We can have peace of mind when we are able to communicate with our family members during an emergency. Our first instinct is to rely on cell phones, but in some circumstances, that may not be possible. Cell phone towers can be damaged, phones may be lost or left behind, and if power is lost, you will not be able to recharge the batteries.

For these reasons, your family should have an emergency communication plan in place and a pre-arranged meeting spot to gather in case you are all separated during the evacuation.

If a storm does cause damage to your home or business, don’t hesitate to call your friends at SERVPRO® of Western Dutchess County to get the cleanup and restoration process started.

The Basics of Making a Disaster Plan for Your Business | SERVPRO® of Western Dutchess County

1/11/2019 (Permalink)

Be able to roll with the punches by creating a natural disaster plan for your business.

With so many floods, tornadoes, wildfires, hurricanes and earthquakes in the news, Mother Nature is proving to be a force to be reckoned with. The key to being able to roll with the punches, so to speak, is to be prepared for the worst.

Preparing for worst-case scenarios involves creating a natural disaster plan for your business, which is why this blog will discuss aspects for consideration when working to design that plan.

Consider This

There are many different factors to consider when working out a disaster plan for your business. Those considerations to include are:

  1. How to protect your employees
  2. How to secure your assets
  3. How to get business up and running again

Thankfully, emergency agencies like the Red Cross, FEMA and Ready.gov have developed many helpful checklists that can identify areas that need to be included in your natural disaster preparedness plan and also areas you may have overlooked.

How to Protect Your Employees

If a disaster were to strike without warning, it is important that your human assets, employees and visitors, are protected by having a plan that lays out procedures and safety measures.

Make sure there are clearly marked evacuation routes and exits from your facility, consider installing emergency lights, have an area designated for use as a shelter, and have put together designated volunteer staff as “safety wardens” that are properly trained and ready to guide and assist with all emergency efforts.

When establishing shelter space, your first choice should be a basement or storm cellar in the event of tornadoes or other high-wind situations. If that type of space is not available, find a small interior room on the lowest level of the building, such as a closet or interior hallway.

Asset Protection in Disaster Plans

For businesses located in brick and mortar buildings, there is still the necessity to make mindful choices about protecting the assets inside that building. Your business is at risk for losing thousands of dollars in merchandise and equipment when a natural disaster strikes.

Always be sure that there is a detailed and complete up-to-date inventory of these items, and, if possible, take photographs as they will be helpful if insurance claims are made. If your assets are based on a computer server, take the steps necessary to ensure that the backup system operates correctly and the storage system cannot be damaged.

If you own the building your business is in, talk with a contractor to uncover areas that may need structural improvement. The contractor can suggest possible safety upgrades and advise on areas that may not hold up in certain weather situations.

Ways to Get Back in Business Quickly

When a natural disaster does occur and your business location sustains damage, it is very likely that your business will have to be closed due to that damage and while repairs are being made. Every day you remain closed is another day of lost profits, so it is wise move to have a “rainy day” fund set aside to help with additional costs that your insurer may not cover.

Have a list of contractors available for you to call on that would be available for repairs and construction concerns, and know which cleanup and restoration service company that will be available to quickly respond to your emergency situation.

With SERVPRO® of Western Dutchess County, you can count on us to get to the disaster faster and make it "Like it never even happened." Our training and expertise have prepared us to help with water damage, storm damage, fire damage and mold remediation quickly and effectively.

Knowing what to do when disaster strikes your business is of the utmost importance. When it comes to the cleanup and restoration aspects, depend on SERVPRO® of Western Dutchess County to be there for you. Call us no matter the emergency, 24/7: 845-831-3600.

SERVPRO is helping to protect the environment by using Environmentally Friendly Cleaning Products!

1/7/2019 (Permalink)

More than ever, it's important to protect our environment. SERVPRO has environmentally friendly cleaning products!

Did you know SERVPRO® offers “GREEN” alternatives for some of our products? SERVPRO® is a proud member of the EPA’s Design for Environment initiative (EPA/DFE).The EPA/DFE has established a set criteria for formulating environmentally friendly cleaning products. The initiative is designed to allow chemical formulators (such as our very own in-house chemists) a resource to formulate environmentally friendly cleaning products using environmentally friendly raw materials.

Some of the "Green" products SERVPRO® offers are:

Benefect® Botanical Disinfectant

SERVPRO® All Surface Green Clean

SERVPRO® Carpet & Upholstery Green Clean

SERVPRO® Window Green Clean

Contact us for more product information! SERVPRO of Western Dutchess County 845-831-3600.

It's Frozen Pipe Season! Follow These Handy Tips to Avoid a Serious Problem!

12/28/2018 (Permalink)

This is an extreme example of how much damage frozen pipes can do to your home.

Subzero temperatures can cause even interior pipes to freeze

When temperatures plummet, the risk of your pipes freezing and bursting skyrockets. In fact, burst pipes are one of the most common causes of property damage during frigid weather and can cause thousands in water damage—easily $5,000 or more, according to the Insurance Institute for Business and Home Safety (PDF).

The pipes most at risk are those in unheated interior spaces such as basements, attics, and garages. But even pipes running through cabinets or exterior walls can freeze. The good news is there are some simple things you can do to keep your water running and your house dry.

“Pipe insulation can cost as little as 50 cents per linear foot at your local hardware store,” says Susan Millerick, IBHS spokeswoman. “So for not much more than the cost of the aspirin you’d need, you can avoid the headaches of cleanup, loss of precious keepsakes, and the cost of your insurance deductible.” Use the pipe insulation liberally to protect any vulnerable pipes.

Both the IBHS and the American Red Cross, which is in the business of emergency preparedness, have useful advice on how to prevent your pipes from freezing, as well as how to thaw them if they do. 

How to Beat the Freeze

Once the temperature starts dropping outside, you should take measures inside to keep your pipes warm and water running. Research conducted by the Building Research Council at the University of Illinois shows that the “temperature alert threshold” is 20° F, especially if you have uninsulated pipes running through an uninsulated space.  

Some of the steps experts recommend may go against your better instincts of conserving water and heat, but the extra expense is nothing compared with a hefty repair bill. Here’s what to do:

Keep garage doors closed, especially if there are water supply lines in the garage.

Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. (If you have small children, be sure to remove any harmful cleaners and household chemicals.)

Let the cold water drip from a faucet served by exposed pipes. Running water through the pipe—even at a trickle—helps prevent pipes from freezing.

Keep the thermostat set to the same temperature during day and night. Again, during a cold snap is not the time to set back the thermostat at night to save a few bucks on your heating bill.

If you plan to be away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

For the long term, add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in those areas. And to prevent drafts, seal cracks and openings around windows, doors, and at sill plates, where the house rests on its foundation.

How to Thaw Frozen Pipes

If you turn on a faucet and only a trickle comes out, you may well have a frozen pipe. “If you suspect the pipes are frozen, be careful when thawing them out because if the pipe has already burst, the water will come flowing out and flood your home,” says John Galeotafiore, who oversees Consumer Reports’ testing of home products and power gear.

If a pipe has broken, turn off the water at the main shutoff valve, which is usually at the water meter or where the main line enters the house. If the water is still running and no pipes have burst, you can take the following steps. (Of course, if you suspect a more serious problem, call a plumber.)

Turn on the faucet. As you heat the frozen pipe and the ice plug begins to melt, you want the water to be able to flow through. Running water through the pipe, as cold as it is, will help melt ice in the pipe.

Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, or a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. As tempting as it may be, do not use a blowtorch, a kerosene or propane heater, a charcoal stove, or any device with an open flame; the high heat can damage the pipes or even start a fire.

Apply heat until full water pressure is restored. Check all other faucets in your home to see whether you have additional frozen pipes. If one pipe freezes, others may freeze, too.

Call a licensed plumber if you are unable to locate the frozen area, if the frozen area is not accessible, or if you cannot thaw the pipe.

Careful with that space heater!

If you need a space heater, use it safely. If you need supplemental heat, you can add a space heater to a room where pipes may be at risk. And though we don’t recommend using a space heater in a bathroom, if you really need one, make sure it’s plugged into an outlet with a ground-fault circuit interrupter and do not use an extension cord.

Sometimes, no amount of prep and prevention can stop situations like this, just remember that SERVPRO of Western Dutchess County is here 24/7 for when water damage happens. Call us at 845-831-3600 and we'll make it "Like it never even happened."

reference: Consumer Reports, How to Prevent Your Pipes From Freezing, https://www.consumerreports.org/home-maintenance-repairs/how-to-keep-pipes-from-freezing/

These Things Could Lead to Water Damage in Your Home | SERVPRO® of Western Dutchess County

12/7/2018 (Permalink)

Severe weather is not always the main culprit in causing water damage.

What is the first thing that comes to mind when you think about water damage? When thinking about water damage, severe weather is usually one of the first things that comes to mind, and while storms and flooding certainly can cause catastrophic water damage, they are often not the main culprits.

Instead, many items in your home could be responsible for many situations that result in water damage.

Understanding Water Damage

Water damage is something that many homeowners will face. It was the third most common reason that homeowners filed a homeowners insurance claim between 2011 and 2015, with an average payout per claim of $8,861.

There is a difference between water damage and gradual damage, which can impact insurance claims. Gradual damage is something that has been happening over time, such as plumbing issues in the walls causing damage to the walls, ceilings or floors, or water damage caused by cracks in the foundation, for example. Sadly, many claims for gradual water damage are not covered by homeowners insurance, while storm-related water damage usually is.

Common Water Damage Culprits

According to the Insurance Institute for Business & Home Safety (IBHS), the leading causes of water damage are:

  • Plumbing supply system failures. This happens when pipes freeze and burst due to the buildup in water pressure caused by freezing water or when the supply system material fails, resulting in leaking or bursting pipes. Per IBHS, plumbing supply system failures are the leading source of residential water damage losses, and the average cost was $5,092 per incident after the deductible. It was also found that homes 16 to 40 years of age made up a larger group of supply system material failure claims.

  • Plumbing drain system failures. Sewer drains can back up and overflow into a home due to drains backing up and overflowing into a home or from material malfunction issues. In their study, IBHS found that 52% of drain system failures were caused by sewer backups and 37% were related to material performance issues—and they also noted that the average drain system failure caused more expense in southern region states than in northern region states.

  • Toilet failures. Toilet failures are the second largest source of residential water loss after plumbing supply system failures, and can result from faulty fill valves or clogged drain lines. According to IBHS, toilet failures that happen on the first floor of a home were the reason for more extensive claims than those that happened in basements or upper floors.

  • Water heater failures. Water heaters only last for so long, and if your water heater has reached its life expectancy, the tank will eventually begin to rust and corrode, resulting in leaking or bursting issues. IBHS found that slow leaks or sudden bursting were the cause for 69% of all water heater failures and, on average, cost $4,444 per incident following the deductible.

  • Washing machine failures. Washing machine failures can typically be caused by supply hose failures, machines overflowing and drain line failures. This type of failure is listed as one of the top 10 sources of residential water damage losses. Per IBHS, supply hose failures were the culprits for over half of all washing machine-related losses.

If your home has experienced any water damage, the team at SERVPRO® of Western Dutchess County is available to help with cleanup and restoration and make it “like it never even happened.” Call us at 845-831-3600.

Another valuable fire safety tip when it comes to dryer vents!

12/4/2018 (Permalink)

Good cleaning tips can help prevent this scary situation

Protect your clothes—and possibly a whole lot more—with these simple maintenance tips:

Not taking care of your dryer causes several issues, starting with longer drying times, which can lead to shrunken clothes and heat-damaged fabrics. It can also drive up your utility bills, since the dryer is one of the more energy-intensive appliances in the home.

Another symptom of poor dryer maintenance: your dryer's automatic cycles could start to be less accurate, resulting in laundry that's either damp or dried to a crisp.

Last but certainly not least, a neglected dryer poses a serious fire hazard. In fact, some 7,000 fires, 200 injuries, and 10 deaths are attributed each year to dryer fires, according to estimates by the Consumer Product Safety Commission. Not cleaning the dyer is the leading cause of the blazes.

Here’s how to get peak performance, efficiency, and safety out of your clothes dryer in a few simples steps.

Step 1: Empty the Lint Screen

This needs to happen every time you use the dryer. Not every week or every so often—every single time. If you allow too much lint to build up on the screen, heated dryer air won’t move freely through the machine, which will prolong drying times.

Step 2: Clean the Dryer Vent

Even if you’re diligent about emptying the lint screen, small fibers will get through the trap and into your dryer vent. Left unchecked, this lint can slowly snowball, to the point where an errant spark could lead to a serious conflagration inside the dryer vent. That’s why it’s critical to clean the dryer vent every few months or so, depending on how often you use the dryer and the types of laundry you dry. 

It’s a pretty simple task, assuming you can access the dryer vent by pulling the dryer away from the wall (if not, you’ll need to hire a professional). Always disconnect the dryer from its main power source at your home's electric panel. Then separate the vent from the dryer and vacuum both ends using the crevice attachment of your vacuum.

A few years ago, we tested the Lint Lizard, a device that can be attached to the end of your vacuum. It was extremely effective at sucking up dryer lint, so it might be worth the $10 investment. Just note the Lint Lizard’s sharp point could harm flexible dryer ducts made of foil or plastic. That being said, we strongly recommend metal dryer ducts, because they don't sag, making lint less likely to build up. Also, if a fire does start, a metal dryer vent is more likely to contain it than one made of plastic or foil.

Step 3: Clean the Moisture Sensors

Our top-rated dryers all have moisture sensors that work in conjunction with auto-dry cycles to detect the laundry’s dampness and shut off the machine when clothes are dry. Over time, these sensors can get covered with film, especially if you use dryer sheets. The buildup can prevent the dryer from knowing when the laundry is dry, leaving them either damp or overcooked.

To counter this problem, clean the sensors with a cotton ball and rubbing alcohol every few months, or any time the auto-dry cycles seem to be missing the mark. The sensors are usually located just inside the dryer, underneath the door. Look for thin metal bars, about 6 inches long, with a slight curve that follows the contour of the door. If you don't see the sensors there, check your owner's manual for their location.

Be diligent and avoid fire hazards! If you have experience fire and/or water damage in your home or business, call SERVPRO of Western Dutchess County to alleviate the burden of restoration, 845-831-3600.

(reference: Consumer Reports, How to Clean Your Dryer Vent and Other Quick Tips, https://www.consumerreports.org/clothes-dryers/how-to-clean-your-dryer-vent/)

Western Dutchess County residents: Follow these safety tips if you suspect mold!

11/30/2018 (Permalink)

If you see mold, leave it alone and call us!

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Western Dutchess County for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Western Dutchess County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 845-831-3600. We'll help make it "Like it never even happened."

Protecting Your Property From Damaging Winds | SERVPRO® of Western Dutchess County

11/26/2018 (Permalink)

Protect your property from damaging winds!

There are many concerns that come with severe storms, and damaging winds are always a threat. These winds, which can come with little to no notice, can be devastating and cause long-term structural impacts.

The Concern With Damaging Winds

While many consider damaging winds to come from a tornado or hurricane, those are not the only times when they may come into play. Traditionally, damaging winds are considered those with wind speeds exceeding 50–60 mph. They can stem from a strong thunderstorm and are called “straight-line” winds, which cause damage much like tornadoes and, yet, the damage is different.

The damage from these winds can be especially destructive, as they can also cause loose objects on your property to become projectiles. Windows and the roof are especially vulnerable and can take the brunt of this damage, and if the damage is extensive, water damage can result inside the home as the outside elements are allowed indoors.

Anyone who lives in a thunderstorm-prone area will be at risk from damaging winds, but there are some structures that are especially at risk in winds over 80 mph, including mobile homes, even those that are anchored.

Protecting Your Property From Damaging Winds

There are a number of ways you can protect your property from damaging winds, but keep the “Two R’s” in mind: reinforce and remove. A few of these are listed below:

  • Have a professional reinforce your garage door.

  • Remove and/or anchor loose objects on your property, such as trash cans, grills and outdoor furniture, that could be moved or tossed by the wind.

  • Hire a professional to remove large or dying trees and branches that could fall over onto your home.

Not all high wind circumstances come with advanced warning, but some of these action items could be the difference between damage and little-to-no damage.

Also, when building a new home or renovating an older home, be sure the windows, walls and doors are up to code for the weather in your area.

Should your home ever be hit by damaging winds and resulting water damage, our highly trained specialists at SERVPRO® of Western Dutchess County are here to help with the cleanup and restoration of your home at all times of the day. Call us at 845-831-3600.

Frozen Pipes 101

11/23/2018 (Permalink)

These easy tips will help prevent a massive headache

Pipe bursts are one of the most common water damages that SERVPRO of Western Dutchess County receives from the months of December to March. 

Simple fact, when water freezer it expands. When water freezes in a pipe, that pipe can only expand so much before it bursts. However, it's not necessarily the frozen water the caused the burst. The water pressure between the ice and the closed faucet has enough pressure to break a pipe and cause water damage in your home or business. 

Some tips on how to prevent frozen pipes:

-Keep cabinet doors open during cold spells.

-Keep a slow trickle of water flowing through the faucets.

-Keep your home or office temperature no lower than 55 degrees F.

-If going away, have someone check on your house or business daily to make sure it's warm enough.

-Seal leaks that allow cold air inside where pipes are located.

-Insulate pipes in crawl spaces and attics. These are the most susceptible to freezing.

If you find you have frozen pipes, call a plumber immediately. Should you have any water damage, call SERVPRO of Western Dutchess County at 845-831-3600 and we'll clean up all the damage.

We really are a one-stop shop!

11/23/2018 (Permalink)

No matter the work needed, we'll make it "Like it never even happened."

SERVPRO of Western Dutchess County is offering reconstruction services for all mitigation damages! No longer do you need to find someone else to perform your restoration portion of the water, mold or fire damage! After we come in and perform the cleanup services, we can smoothly transition into the reconstruction services to help restore your home or office back to preloss condition!

With our new Reconstruction division, we are excited to offer the following services during the reconstruction process: 

  • Structural repairs
  • Electrical
  • Plumbing
  • HVAC
  • Windows/Doors
  • Interior Design
  • Flooring Replacement (all types)
  • Ceilings
  • Roofing
  • Drywall
  • Siding
  • Exterior Finishes
  • Carpentry
  • Framing
  • Tile Work

Call today for more information 845-831-3600 or visit our Facebook Page or our website for tons of helpful articles, blogs, tips, pictures and posts!

Fireplace tips to help keep your Western Dutchess County home safe

11/23/2018 (Permalink)

While fireplaces can provide warmth and comfort, if you are not careful, they can also be a hazard.

When the colder temperatures start to set in, many homeowners will turn to their fireplace, wood or pellet stoves as an additional heat source. While fireplaces can provide warmth and comfort, if you are not careful, they can also be a hazard. Keep in mind the following precautions to help ensure a safe winter season.

Keep Your Chimney Fireplaces and Wood Stoves Clean

  • Have your chimney, fireplace, wood or pellet stove inspected and cleaned by a licensed chimney specialist. They should be maintained annually to help ensure they are functioning safely and efficiently. 
  • Be sure to keep the area around the hearth clear of debris, decorations and any other combustible materials.
  • If you have a wood burning, insert or pellet stove, refer to the manufacturer’s instructions for additional guidance related to operation and venting.

Keep Fires Burning Safely

  • Be sure the flue is open before lighting your fire to help ensure the fireplace will vent properly. Do not close your damper until you are sure the fire is out.
  • When starting a fire, only use a match or commercial firelighter. Never use flammable liquids to start a fire.
  • Glass doors of a fireplace should be kept open while burning a fire. This allows the fire to receive enough air for complete combustion and to help reduce creosote build-up in the chimney.
  • Metal mesh screens should remain closed whenever your fireplace is in use to help keep embers in the fireplace.
  • Only use dry wood in your fireplace. Wet wood can increase creosote buildup, which can lead to chimney fires.
  • Do not burn plastic because it can release toxic chemicals and cause damage to your chimney, fireplace or wood stove.
  • Never burn a Christmas tree in your fireplace as the sparks from the burning needles can increase the risk for a chimney fire. Also, do not burn cardboard boxes, wrapping paper or trash in your fireplace.
  • Never leave a fire in a fireplace unattended. Before leaving the house or going to bed, you should make certain to fully extinguish the fire.
  • Allow ashes to cool completely before disposing of them — ashes can take several days to cool completely. Never empty ashes directly into a trash can. Instead, place ashes in a covered metal container located at least 10 feet1 away from your home and any other building.

Keep the Outside of Your Home and Your Chimney Safe

  • Firewood should be stacked at least 30 feet away from your home.2
  • Your roof and chimney should be kept clean of leaves, pine needles and other debris. Prune trees and branches to keep them away from your chimney.
  • Install a chimney cap with spark arrester to help keep debris, leaves, branches and animals out, and to help prevent burning embers or sparks from escaping and creating a fire hazard.

Keep the Inside of Your Home Safe with Smoke and Carbon Monoxide Detectors to help make your winter even safer, we recommend that you take the time to test your smoke and carbon monoxide detectors. A smoke detector is the most effective way to detect smoke from a fire and signal an alarm so that you can get you and your family out safely. A carbon monoxide detector can alert you to the buildup of this dangerous odorless and colorless gas. Make sure you test the detectors monthly, and after you change the batteries to ensure they work properly.

Source: 
1 National Fire Protection Association. (2015). Wood and Pellet Stove Safety. PDF accessed from http://www.nfpa.org/safety-information/safety-tip-sheets.
2 National Fire Protection Association. (2015). Wildland Fire Safety. PDF accessed from http://www.nfpa.org/safety-information/safety-tip-sheets.

(Reference: The Travelers Companies, Prepare & Prevent-Individuals-For Households-Fire Safety, www.travelers.com/resources/home/fire-safety/fireplace-safety-maintenance)

Did you know we perform air duct and HVAC cleanings too?

11/23/2018 (Permalink)

Don't let a dirty filter wreak havoc on your HVAC system, call SERVPRO of Western Dutchess County for more info!

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

SERVPRO of Western Dutchess County Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning, call SERVPRO of Western DUtchess County today, (845)831-3600.

What do you do when important documents are damaged? You call SERVPRO of Western Dutchess County

11/21/2018 (Permalink)

The SERVPRO Drying Chamber

Think about all the important documents at a hospital, law office, government building, home or any other job where a water loss has occurred. Who is going to take care of those documents? Instead of using a subcontractor, keep it green and call us, SERVPRO of Western Dutchess County has an invaluable service called Document Restoration.

Documents that can be restored could be as small as precious family keepsakes such as a bible or photo albums, to an entire hospital's medical documents. Items will be cleaned using a special process, deodorized and can be digitized and returned to you in a timely fashion. Other key points:

  • Vacuum freeze drying is the most efficient and effective way to salvage water-damaged documents.
  • SERVPRO’s technicians are trained to use the most advanced technology available for document recovery and drying; in fact, the Document Restoration Team uses the same technique the Library of Congress uses to dry water-damaged books. 
  • All employees of the Document Restoration Team are HIPAA Master certified and once your items arrive at the SERVPRO facility, 24/7 video surveillance is guaranteed.

This process is another great service SERVPRO of Western Dutchess County offers to anyone who might need it and another great way we can make it "Like it never even happened."

Questions about document Restoration? Call us today at 845-831-3600.

Taking a little bit of time now can be an invaluable resource later- consider doing a home inventory

11/20/2018 (Permalink)

Having a list of your home's inventory can be a big stress reliever in the event of a fire.

A relatively painless process can help you recover more from insurance after a catastrophe-

The devastation from the recent California fires is a reminder of why it’s important to take stock of what you own now—before something happens.  

In the unlikely event of a fire, a wind storm, a robbery, or another unexpected event, homeowners insurance can help you repair your home and recover or replace your belongings. But you’ll need to remember what you’ve lost—which can be a challenge during a time of trauma.

That’s why it’s wise to consider doing a home inventory. Having a list or visual reminder of your belongings can make a big difference in how much the insurer will pay, and thus how well you’ll recover financially.

“A home inventory is beneficial because it gives homeowners and insurers a clear picture of how many items are in a home and how much it would cost to replace them in the event of a natural disaster,” says Michael Barry, a spokesperson at the industry-sponsored Insurance Information Institute, based in New York City.

It's Easy to Get Started:

Creating a home inventory doesn’t have to be difficult.

“It can even be as simple as standing in the middle of each room and taking a 360-degree video, and uploading to the cloud or emailing it to yourself,” says Melanie Hart, senior underwriting manager for the San Antonio insurance company USAA. 

To start, focus first on the big and valuable: major appliances, jewelry, furniture, rugs, electronics, and art or collectibles.

Using your smartphone’s video feature, sweep the camera around a room, narrating the description of items you’re filming and—if you remember—what you paid. (Photograph receipts if you have them.) Capture serial numbers and brand names when possible so that the insurer can replace what you had with exact or similar items.

Once you’ve cataloged the pricier items for your home inventory, open cabinets, drawers, closets, and boxes and do the same. But don’t sweat the small stuff too much. An insurance adjuster is likely to create a “bulk estimate” of those things—for example, $200 for everything in your utility closet, insurers told us.

Store the Information Right

Store the images and video for your home inventory on a cloud service, such as iCloud or OneDrive, or put it on a thumb drive and stash it in a safe deposit box or fireproof safe.

Several insurers even offer free web-based home inventory storage tools and apps. American Family Insurance’s DreamVault, for instance, lets anyone create a digital home inventory; it’s available online and as an Android or iOS app.  

If you experience any kind of fire damage to your home or business, SERVPRO of Western Dutchess County is here to help 24/7, 845-831-3600.

(Reference: Consumer Reports, Homeowners Insurance, Do A Home Inventory Now- Avoid Heartache Later  https://www.consumerreports.org/homeowners-insurance/do-a-home-inventory-now-avoid-heartache-later/)

Learning About Fire Hazards in Your Home | SERVPRO® of Western Dutchess County

11/8/2018 (Permalink)

December is the peak time of the year for home candle fires.

To protect your home from structure fires, you first need to be able to identify the common and lesser-known fire hazards within it. While we know it’s never fun thinking about an unpleasant scenario such as fire, unfortunately it is a harsh reality for many Americans each year.

Identifying Lesser-known Fire Hazards

There are many lesser-known hazards that may be present in your home that could cause home structure fires. Look out for loose outlets in your home, because the movement of these electrical outlets could loosen the wires connected to the outlet and create dangerous arcing.

Dust bunnies can pose a fire risk when collecting near electrical sockets and floor heaters. Vacuuming or sweeping your floors regularly and cleaning behind those hard-to-reach places, like an entertainment system, can help prevent buildup.

Also, some types of glassware in your home can also pose a fire risk. When sunlight passes through them, the concentrated ray could ignite flammable materials, which is why it’s smart to move glass accessories away from windows.

Smoking Can Cause Serious Structure Fires

While cooking is the leading cause of home fires, smoking inside is the leading cause of home fire deaths. In 2014, an estimated 17,200 home structure fires were reported due to smoking materials, which includes cigarettes, cigars and pipes. The Coalition for Fire-Safe Cigarettes reported that those fires resulted in 570 deaths, 1,140 injuries and $426 million in property damage.

Fire-safe cigarettes are the best option—and deep, sturdy ashtrays should be used. Smokers should also know that most deaths result from fires that have started in living rooms, family rooms or bedrooms. Smoking outside is the best option.

Put out all cigarette butts and ashes in water or sand prior to throwing them out.

Candles Can Be a Hazard When Not Supervised

According to the National Fire Protection Association, during a five-year period from 2011 to 2015, fire departments in the United States responded to an estimated 8,700 home structure fires a year that were started by candles. In total, there were 82 deaths, 800 injuries and $295 million in direct property damage.

Candles are reported to have caused 2 percent of home fires, with 3 percent resulting in death and 7 percent with injuries. There were an average of 24 home candle fires reported per day over those five years, and December was the peak time for home candle fires.

Of all the candle fires during this time span, 37 percent started in bedrooms and were responsible for 36 percent of the associated deaths and 51 percent of the associated injuries.

Never use a candle if oxygen is used in the home—and always blow out all candles before leaving a room or going to sleep. Also, when burning a candle, be sure it’s kept at least one foot away from anything that could catch on fire and is in a sturdy holder that won’t easily tip over.

Fire and smoke damage can be devastating to homes, and in many circumstances, can be accompanied by water damage from firefighting efforts. If your home is damaged by fire or smoke, SERVPRO® of Western Dutchess County is here to help restore your home to pre-fire condition.

Healthy Home tips and what can really make a healthy home

11/6/2018 (Permalink)

This is NOT what you want to see in your duct work, let the experts at SERVPRO take care of it for your home or business

As fall is in full swing, here are some things to consider before we're all hunkered down in the freezing temps waiting to be able to open the windows again.

-Do your kitchen, bathroom and laundry room have adequate ventilation and exhaust fans?

-Do you change your air filters once a month?

-When cleaning or doing laundry, do you use bleach, ammonia or aerosol spray cans?

-Is your gas fireplace/gas stove checked yearly for emissions?

-Was your home built before 1978? If so, has it been checked for lead-based paint?

-Do your bathrooms have carpet?

-Do you smoke in your house?

Causes of Indoor Air Pollution:

-Asbestos building products (when dislodged, no longer intact)

-Biological contaminants such as mold, dust mites, viruses and pet dander.

-Carbon Monoxide

-Formaldehyde found in pressure treated wood.

-Lead in pre-1978 house paint.

-Nitrogen dioxide

-Particulates found in dust, pollen, cleaning sprays and poorly ventilated areas.

-Tobacco smoke

-Volatile organic compounds including household cleaning products, pesticides and aerosol propellants.

Having the ducts in your home or business cleaned can eliminate contaminants like mold and irritants in your home. SERVPRO of Western Dutchess County uses a proven Portable Ventilate and Duct Cleaning System to examine duct work and make a clean sweep, removing years of dust and grime.

Other benefits of cleaning the ducts and HVAC:

-Lowers indoor air pollution 

-Reduces pet dander

-Eliminates offensive odors

-Restores peak operating condition

-Prolongs the life of the system.

Call us today to schedule your duct cleaning! 845-831-3600

Fire Damage Tips- What to do before help arrives

10/31/2018 (Permalink)

It's important to know what you can do and what not to do before help arrives.

What to do until help arrives, after you've had a fire.

After any fire damage situation, your primary focus should be safety first:

    • Is it safe to stay in the house?
    • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
    • Only do activities that are safe for you to perform.
    • Wet materials can be VERY heavy. Be careful!

Have Smoke or Fire Damage? Call 845-831-3600

What To Do After A Fire

    • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
    • Keep hands clean so as not to further soil upholstery, walls and woodwork.
    • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
    • If electricity is off, empty freezer and refrigerator and prop doors open.
    • Clean and protect chrome with light coating of petroleum jelly or oil.
    • Wash houseplants on both sides of leaves.
    • Change HVAC filter.
    • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

    • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
    • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
    • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
    • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
    • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

SERVPRO of Western Dutchess is available 24/7 to provide emergency fire services, board-up services & reconstruction services to help make your damage "Like it never even happened."

Why you should consider a fire extinguisher in your Dutchess County home

10/30/2018 (Permalink)

One fire extinguisher per floor is recommended!

Fire extinguishers can save your life! They can put out a fire before emergency personnel arrive or they can help you exit your home safely.

What type do you get?

All household fire extinguishers have 3 classifications: A, B or C. Some models have a combination of all three extinguishers in one. 

    • "A" is for ordinary combustibles like trash, wood and paper
    • "B" is for liquids & grease (more stove top fires)
    • "C" is for electrical equipment

According to the National Fire Protection Association, each floor of your home should have an extinguisher. 

How do you use a fire extinguisher?

To use the extinguisher properly, you want to use the PASS method:

    • Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.
    • Aim low. Point the extinguisher at the base of the fire instead of at the flames themselves. Standing at least 6 feet away from the fire is important! 
    • Squeeze the lever slowly and evenly while keeping the extinguisher upright. 
    • Sweep the nozzle from side-to-side until the extinguisher runs dry.

Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations so make sure you have the correct extinguisher for your home. 

Whenever you use an extinguisher, whether you ran it dry or used it briefly, it's important to replace it or refill it right away. This is also the rule for any gauge that goes down to the red zone over time. 

Even though you take precautions against fire damages, they can still sometimes occur. If you experience a fire damage in your home, don't hesitate to contact SERVPRO of Western Dutchess County at 845-831-3600 to help make this disaster "Like it never even happened."

Ice Damming Tips for your Dutchess County home- before it's a problem-

10/30/2018 (Permalink)

Learn how to avoid ice damming before it becomes a problem.

What is ice damming?

What is an ice dam? Ice dams form when heated air melts roof snow downward behind still frozen ice. When the water that is trapped cannot flow or run through the gutter system, it can back flow under the roof shingles and into your home's interior areas.

 When will ice dams occur?

  • The right weather conditions for ice damming is usually when outside air temperatures are in the low 20s (F) for several days with several inches of snow on the roof.
  • If you have poor attic insulation, your chances of ice damming drastically increases.

 How do I prevent ice dams?

  • Keep the attic air temperature below freezing when the outside air temperature is in the low 20s. This can reduce the occurrance of ice dams.
  • Lay more insulation down on the attic floor to prevent the warm household air from penetrating into the attic. 
  • Provide good attic ventilation to replace warm air in the attic with cold outside air.
  • Keep the bottom four feet of the roof clear of snow. Be careful not to damage the shingles.

 What NOT to do!

  • DO NOT attempt to “chip away” the ice of an ice dam. It will likely lead to shingle damage
  • DO NOT install mechanical equipment or water heaters in attics, especially in cold climates.
  • DO NOT use salt or calcium chloride to melt snow on a roof. These chemicals are very corrosive and can shorten the life of metal gutters, downspouts and flashing. Runoff that contains high concentrations of these chemicals can damage nearby grass and plants.

Call our SERVPRO of Western Dutchess County office today if you have any questions or concerns about ice damming!

In the event you have water damage in your home from ice damming, we are available to help 24/7 at 845-831-3600! 

Have a business in Western Dutchess County? Here's some important reasons to have a Fire Detection System in your building.

10/30/2018 (Permalink)

An important part of fire protection is detection.

A fire may happen anytime, anywhere – despite your best efforts to prevent one. Protecting lives and minimizing damage to property in the event of a fire are critical to the ongoing operations of your business.  

An important component of fire protection is detection – the ability to detect fire in its very early stages. Detection systems that provide early warning of fire are a key component of a property protection program. They also can play an important role in your life safety evacuation efforts.

The two most common choices for fire detection systems are smoke detectors and heat detectors. Which to use depends on a number of factors, including the occupancy being monitored and perhaps most importantly, your objectives (life safety & evacuation, or protection of property).

Smoke Detectors — Early Warning — Life Safety First!

Smoke detectors are best in areas where early detection and warning of a fire is critical to the preservation of life. They are an important part of a building’s life safety program. For life safety considerations, the requirements for smoke detection are covered in the NFPA 101 Life Safety Code.

Smoke detectors are also used where early detection and warning of a fire is critical to help minimize property damage and protect highly sensitive optics, electronic equipment, equipment in computer rooms and other equipment that are highly susceptible to damage from the byproducts of fire or combustion.

Heat Detectors — Early Warning — Particulate Environments

While smoke detectors may be the best choice in some fire protection applications, heat detectors could be a better choice for early warning in environments with too many airborne particulates due to excessive steam, moisture, dust or humidity, such as parking garages and truck docks. Smoke detectors in these environments may be prone to cause unwanted alarms. Heat detectors are generally not considered early warning systems for life safety evacuation.

If you have an automatic sprinkler system installed throughout your facility, it can help minimize the severity of a fire and also serve as a heat detection notification system. As such, it can help facilitate a more rapid response by you and the fire department. For the system to adequately respond as a heat detection and notification system, the sprinkler water flow should be monitored 24/7 and the system must remain in operating service (e.g., control valves open, control panel continuously energized).

Sounding the Alarm: Notification is Key

There is a difference between an individual smoke or heat detector, and a detection system. A properly arranged, monitored and maintained detection system has the major advantage in its ability to provide notification to building occupants and emergency responders in the earliest stages of a fire.

Detection systems should be arranged to sound an alarm throughout the building. They also should be connected to a 24/7 monitoring service where notification to the fire department will be prompt.

Whatever type of detection system you choose it should be installed and maintained in accordance with NFPA 72 National Fire Alarm and Signaling Code.

Detection Systems and Beyond

As important as smoke and heat detectors are, detection is not a substitute for fire prevention and suppression, particularly when the combustibility of property – construction and contents – is significant.

Smoke and heat detectors do nothing to prevent or extinguish a fire. They are simply detectors designed to:

  • Detect an abnormal condition.
  • Sound an alarm to provide notification of a fire emergency.
  • Facilitate rapid evacuation of building occupants, and;
  • Signal emergency personnel to respond to a fire.

A complete fire risk management system should include both fire detection and suppression systems. The right fire suppression system is critical for fire safety preparedness! Learn more about fire suppression systems.

(Reference: Travelers Insurance for Business, Facilities Maintenance, Prepare & Prevent. https://www.travelers.com/resources/facilities-management/fire-detection-systems

Mold Remediation vs. Mold Removal

10/30/2018 (Permalink)

Let our trained experts at Servrpo Western Dutchess County take care of the mold issues, both residential and commercial!

What’s the Difference?

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy. We at SERVPRO understand mold and mold growth. SERVPRO of Western Dutchess County has the training and expertise to remediate the mold in your home.

Signs of Mold? Call Today (845) 831-3600

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same.

  1. Emergency Contact - (845) 831-3600
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings

Locally Owned Company with National Resources

SERVPRO of Western Dutchess County is locally owned and operated—so we live and work here too and are proud to be part of this community. We are also part of a national network of over 1,700 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale disasters

We can restore your home in Dutchess County after a storm!

10/30/2018 (Permalink)

Let SERVPRO of Western Dutchess County handle your storm damage, no matter the season!

SERVPRO of Western Dutchess County can help make your storm damage "Like it never even happened."

When you are dealing with storm, flood, and water damage, immediate action is crucial. You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job. SERVPRO of Western Dutchess can respond immediately to storm and flooding conditions.

Have Storm or Flood Damage?
Call Us Today (845) 831-3600

Why Choose SERVPRO of Western Dutchess County?

    • 24/7 Emergency Services
    • We're Faster to Any Size Disaster: When a storm hits your home or business, you need help immediately. Our quick response will help prevent secondary damage and help reduce restoration costs.
    • We're Highly Trained Storm Damage Specialists: As leaders in the storm and water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-storm condition.
    • We're a Trusted Leader in the Water Restoration Industry
    • We Have the Resources to Handle Storms and Disasters: In addition to our own resources, we can access equipment and personnel from over 1,700 Franchises across the state and country. We can even call upon strategically located Disaster Recovery Teams for catastrophic storms and major events.
    • Locally Owned Company with National Storm ResourcesAs a locally owned and operated business, SERVPRO of Western Dutchess County is strategically located to respond quickly to your water or flood damage event. When a major storm or flood event occurs, we can call upon our national network of 1,700 SERVPRO Franchises and special Disaster Recovery Teams if we need additional resources or personnel.

We are proud to serve our Hudson Valley communities! Call 845-831-3600 today for help!

Emergency Preparedness for your Western Dutchess County building!

10/30/2018 (Permalink)

All the emergency info you'll need for your business, just in case.
The SERVPRO Emergency Response Profile app is available for all smart phones!

Are you ready in case of an emergency? Let SERVPRO of Western Dutchess County help you! 

We know how important it is to be ready for whatever happens! That's why we are working with local businesses to develop an easy tool, that is available as an app on your phone, with all vital building information! 

What is it?

A 24/48 hour snapshot of everything you may need to know in case of an emergency. It includes:

  • Photos of utility shutoff locations (i.e. water, gas, alarms, etc.)
  • Emergency Personnel Contact Information
  • Emergency Protocols
  • Floor Plans (...don’t have one? We’ll create one for you!)
  • AVAILABLE IN HARDCOPY AND MOBILE APP FORM!

Why do it?

  • Concise document that has all vital information in one spot, at your fingertips, no matter the need.
  • Easy to understand and read for all personnel
  • Access Available 24/7
  • Password secured document

We have completed over 550 ERPs for other local businesses in the Hudson Valley area. Let us help you be prepared! You never know when disaster may strike! 

Contact Kelly, Corey or Amy at the SERVPRO Western Dutchess County office for your free demo! 845-831-3600.

It's starting to get cold out there, check out these tips to help avoid broken pipes in your Western Dutchess County home!

10/29/2018 (Permalink)

A broken pipe can cause extensive water damage.

t's getting very cold out there and winter is upon us! Don't be caught with broken pipes and water throughout your home! Here are some tips from the Insurance Information Network of California (2013) to prevent this from occurring:

1. Disconnect all garden hoses and other outside hose connections. If possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets. 

2. Insulate all exposed pipes located in your basement, under your home, on outside walls or in attics. For pipes with northern exposures, use heat tape according to the manufacturer's instructions. (Improper usage may cause a fire.) 

3. Set the thermostat to at least 55 degrees even when your home is vacant or unoccupied during the winter. If you plan to be away during cold-weather months, have someone regularly check your home to make sure it's staying warm enough to prevent freezing. 

4. Winterize sprinkler systems according to the manufacturer's recommendations. Blowing out excess water with a compressor may be the best way to prevent frozen and broken pipes. If you have a swamp cooler, winterize it by disconnecting the water source and clearing the line. 

5. Very important tip is knowing how to shut off the water supply if a pipe bursts. Quick action can minimize damage significantly!

In a case of water damage, SERVPRO of Western Dutchess County will take care of the clean-up. "Like it never even happened." Call us asap at 845-831-3600.

Equipment Spotlight: Desiccant Dehumidifier

10/29/2018 (Permalink)

A desiccant dehumidifier being used at a Large Loss job.

A desiccant dehumidifier has a moisture absorbing wheel inside the unit. The wheel is made of silica gel – which is the desiccant (drying) element. Air enters the unit through an opening and travels through the silica gel impregnated wheel. When the air reaches the other side of the wheel it is dry and pushed out of the unit by a high static blower.

SERVPRO of Western Dutchess County can help clean up the smallest to the largest water damage losses. Keep our number stored in your phone, we're available 24/7! 845-831-3600

Tips to help prevent fires in your Dutchess County home

10/29/2018 (Permalink)

Tips to help avoid fires in your home.

According to U.S. News, “Each year, roughly 3,400 people are killed in home fires or by burn injuries, making them the third-most-common cause of accidental deaths at home”. They have provided five tips that can help to prevent home fires.

Fire Threat: Cooking

-Stand by your pan! Don’t walk away while the stove or cook-top is on. This can lead to a fire very quickly.

Fire Threat: Heating

-A space heater needs 3 feet of clear space all around it in all directions, keeping it away from draperies, furniture, bedspreads, people, and pets .

-Chimneys should be inspected and cleaned before each heating season begins.

Fire Threat: Smoking

-Take it outside. There are usually less combustible items outside than there are inside.

Fire Threat: Electrical

-Check all of your electrical cords to ensure that they are in good shape, and replace any that are worn out. In addition, make sure you are not overloading circuits and that one receptacle has one plug.

Fire Threat: Candles

-Consider going to battery-operated candles. They are fake but they are so much safer! It’s easy to forget to put out a candle when leaving a room.

Reference: Mullins (U.S. News) Top 5 Tips to Prevent House Fires. http://money.usnews.com/money/personal-finance/real-estate/articles/2008/09/25/top-5-simple-ways-to-prevent-home-fires?page=2

Did you know? Facts about mold

10/29/2018 (Permalink)

A mold issue is never something to ignore.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call SERVPRO of Western Dutchess County Today – 845-831-3600

Commercial cleaning for your Western Dutchess business!

10/29/2018 (Permalink)

There is no commercial cleaning job SERVPRO can't handle.

This commercial building was required to complete an inspection and needed a general cleaning done in their facility. SERVPRO of Western Dutchess County came in and did a test cleaning of the facility to show the client the end results. The customer was extremely satisfied & overjoyed with the results.

No job is too big or too small for SERVPRO to handle. We can handle duct cleaning, carpet cleaning, terminal kitchen cleanings and post construction cleaning!

SERVPRO of Western Dutchess County is here to make your cleaning & damage “Like it never even happened”.

Call us today for a FREE estimate! You can reach us at 845-831-3600, we are available 24/7 to assist you! 

SERVPRO of Western Dutchess County is ready, no matter what, to handle any storm damage!

10/29/2018 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Dutchess County.

SERVPRO of Western Dutchess County specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Dutchess County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 845-831-3600.

Dutchess County Homeowners! How to Prevent Dryer Fires

10/23/2018 (Permalink)

An image of a man looking into a debris-filled dryer vent. An accumulation of lint can lead to a dangerous situation.

According to Consumer Reports (2018), every year firefighters across the country respond to around 14,630 home fires caused by clothes dryers, according to the National Fire Protection Association.

One-third of these fires is caused by an accumulation of lint, which means that not cleaning out your dryer vent can set you up for a dangerous situation that's far more serious than the drop in performance caused by constricting a dryer's duct work.

Take a look at these 4 simple best practices to ensure safety in the laundry room:

  1. CLEAN THE LINT FILTER AFTER EVERY LOAD- not only will this help prevent a fire, but your clothes will dry faster!
  2. REPLACE ACCORDION-STYLE DUCTS-If you see a plastic or foil accordion-style duct connecting your appliance to the vent, it’s a good idea to replace it with a rigid metal duct that won't sag and collect lint.
  3. CLEAN THE DRYER DUCT ANNUALLY- (at least)-Disconnect the duct from the dryer, and vacuum both the dryer and the duct—as much as you can access, then reassemble, return dryer to original spot and reconnect power.
  4. HANDLE CHEMICAL STAINS WITH CARE-Clothes stained with gas, cooking oil, cleaning agents, or other flammable chemicals or substances need special care. It's recommended to  wash such stained clothing more than once to minimize volatile chemicals, then hang to dry. If you must use a dryer, use the lowest heat setting and a drying cycle that concludes with a cool-down period.

IMPORTANT: In the event that a fire does start, keep the dryer door closed to limit its oxygen supply—a fire needs oxygen to keep it going.

If your family has experienced a fire of any kind and needs help restoring your home, SERVPRO® of Western Dutchess County can help 24/7! Give us call at 845-831-3600 to learn about our fire restoration services. "Like it never even happened."

Reference: Consumer Reports- How to Prevent Dryer Fires: https://www.consumerreports.org/clothes-dryer/how-to-prevent-dryer-fires/

Helpful tips for preparing your Dutchess County business for Winter Weather

10/23/2018 (Permalink)

This is the last sign you want your clients to see at your business. Protect your investment!

Living in the Hudson Valley has taught us to never underestimate the power of Mother Nature. Most of us remember one horrible winter storm after another or deep freezes lasting for weeks on end. 

Protecting your business in the winter months is as vital as your home. Here are some great tips to help prepare your business for the upcoming winter and give you some piece of mind.

-Check your commercial property for downed tree limbs and branches. Weather such as wind, rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.

-Inspect your property's walkways and parking lots for proper drainage to alleviate flood hazards, trip/fall hazards, potholes and cracks and repairs needed to keep those areas free and clear (this is a good idea all year long).

-Inspect all handrails, stairwells and entry ways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.

The best way to reduce business interruption following a disaster is to plan for it NOW.

-Ask SERVPRO of Western Dutchess County about starting an Emergency Ready Profile for your business. Call us today at 845-361-3600.

What to do until help arrives- Water Damage in your Dutchess County home.

10/23/2018 (Permalink)

Time is not on your side in a water damage situation.

As much as you try to prepare, disasters can strike at any time. Should you experience water damage from clean water in your home, here's what you should (and shouldn't do) until help has arrived:

DO:

-Shut off the source of the water if possible or contact a qualified party to stop the water source.

-Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electric shock.

-Remove as much excess water as possible by mopping and blotting.

-Wipe excess water from wood furniture after removing lamps and tabletop items.

-Remove and prop up wet upholstery cushions for even drying.

-Place aluminum foil or wood blocks between furniture legs and wet carpeting.

-Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

-Use wooden clothespins to keep furniture skirting off of damp floors.

-Hang draperies with coated hangers to avoid contact with wet carpeting or floors.

-Hang furs and leather goods to dry separately at room temperature.

DON'T:

-Enter rooms with standing water where electrical shock hazards may exist.

-Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. ALWAYS avoid electrical shock hazards.

-Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.

-Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.

-Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.

-Use TV's or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.

-Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

Please follow these DO & DON'Ts to help reduce damage and increase the chances of a successful restoration.

These emergency tips will assist you in taking the proper action until the SERVPRO of Western Dutchess County professionals arrive. Keep our number in your phone- (845)831-3600.

Before Help arrives, what to do if your Dutchess County business has been vandalized

10/23/2018 (Permalink)

Don't let your commercial property stay boarded up.

After safety has been restored, the alarms have been deactivated and the police report has been filed, call SERVPRO of Western Dutchess County at 845-831-3600 and follow these DOs and DON'Ts when your commercial property has been vandalized:

DO:

-Hose or wash off egg damage from building exterior as soon as possible.

-Vacuum glass particles from carpets and upholstery.

-Save containers which reveal the ingredients of spilled inks, cosmetics and paints.

DON'T

-Attempt to remove ink, paint or cosmetic stains.

-Operate damaged lamps or appliances

-Discard furniture wood chips, broken pieces from porcelain, furniture or art objects.

Once SERVPRO of Western Dutchess County has arrived at your location, we'll take it from there and get your facility and the people who depend on it back in operation quickly. We will mitigate the damage to the structure and contents and provide effective cleanup and restoration services.

Like it never even happened.

Western Dutchess County 24 Hour Emergency Water Damage Service

10/23/2018 (Permalink)

A delay of just a few hours can greatly increase the severity of the water damage.

SERVPRO of Western Dutchess County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help. Call Today (845)831-3600.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Western Dutchess County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Western Dutchess County

SERVPRO of Western Dutchess County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property, Like it never even happened.

Save our number in your phone, SERVPRO of Western Dutchess County (845)831-3600.

Cleaning up after hoarding in a Dutchess County property, not as easy as you think!

10/22/2018 (Permalink)

An ideal spot for rodents, insects and other pests to take up shelter.

How much do you know about hoarding? Unfortunately for those affected, it’s a dangerous issue that increases the risk of fires, mold, and any number of other hazards.

But what is hoarding? This serious mental illness, a subtype of OCD, causes people to accumulate possessions, ultimately disrupting their daily lives, routines, and environments to satisfy their compulsions.

The International OCD Foundation estimates that as many as 1 in 50 people display behaviors on the hoarding spectrum.

As possessions and even waste products pile up, they can present fire hazards, become and even cover up mold growth or rodents.

Own a space that’s been impacted by hoarding and not sure what to do? Call in the professionals, who can clean up the property and ensure it’s safely rehabbed for future use.

What Cleanup Involves

Cleaning up after hoarding requires special consideration. You’ll need a professional team to complete a comprehensive protocol that mitigates any potential hazards.

Removal of Items

This is the cleaning phase—it involves sweeping the space of the objects and refuse that have piled up over time. Other items in the space may have become contaminated and need to be removed or even discarded.

Because these items can become hazardous over time, professionals will ensure safe removal.

Removal of Dangerous Substances

Hoarding can hide dangerous health-related hazards, including toxic mold and other pathogens, along with insects, rodents and other pests.

Ensure you are safely cleaning the space by partnering with a team of professionals educated in safe removal principles and outfitted in the appropriate safety gear.

Complete Cleaning

Once the clutter and debris are removed and the space is cleared, a professional team will then deep-clean the area. During this stage, they’ll work to remove all residue and odors to ensure it is ready to use in the future.

In need of a team to help restore a space where hoarding has been an issue? Contact our team at SERVPRO® of Western Dutchess County at (845)831-3600 and we’ll make it like it never even happened.

Restoring your water-damaged commercial property in Dutchess County

10/22/2018 (Permalink)

Water intrusion can spread quickly throughout your property.

Flooding and water damage events at Dutchess County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Western Dutchess County

SERVPRO of Western Dutchess County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water damage at your commercial property? Leave it to the experts, available 24/7. Contact our team at SERVPRO® of Western Dutchess County at 845-831-3600 and we’ll make it like it never even happened.

Storm Damage: What You Need to Know

9/19/2018 (Permalink)

Call 845-831-3600 for all your storm damage needs!

New York has seen its fair share of heavy rainfall in the past few months of summer 2018. Heavy rainfall and its accompanying floods are only some of the common types of damage from storms.

There are several major storm types:

  • Hurricanes
  • Tornadoes
  • Snow storms
  • Thunderstorms
  • Tropical storms

Under 100 miles to the Atlantic Ocean, Dutchess County is not unfamiliar with storms caused by severe tropical weather. Since Dutchess County is also so far north and close to the coast, it’s very likely that residents might experience each of these types of storms.

The fact remains that hurricanes can still cause damage far past the coast. New Yorkers remember just how widespread the damage from Hurricane Sandy was.

During a hurricane, most damage is caused by a combination of floods, storm surge, and wind.Storm surge: the most damage

As a hurricane approaches the shore, its powerful winds push extra water along with it. If the wind is powerful enough, it can push so much water shoreward that the water has nowhere to go but up and inland. This is storm surge: when the water level rises so far high above the predicted tide level and then surges inward toward land. The force of storm surge can be strong enough to destroy buildings and roads.

Floods: the most common

Floods tend to be incredibly common and seemingly inevitable in hurricanes. They are caused by heavy rainfall and by storm surge. A tropical storm can cause widespread heavy rain, as far out as 100 miles. This much surplus water cannot drain quickly enough or properly and thus causes flooding.

Wind: the speediest

Winds that come from hurricanes range from 74 mph to 155 mph. At this speed and force, winds can cause substantial damage. Not only can wind knock down trees, but it can also carry those trees as well as other debris and hurl them into buildings, vehicles, or anything else in its path.

The damage from storm surge, floods, and winds can be overwhelming to deal with. After a storm, call SERVPRO of Western Dutchess County to make it like it never even happened.

Mold: Basic Facts for Homeowners

9/13/2018 (Permalink)

Call SERVPRO of Western Dutchess County for your mold remediation needs! 845-831-3600

Almost every homeowner and renter has encountered the problem of mold. Unfortunately, it’s a widespread problem in many households. Because mold is common, you might think that a common solution is all you need. But that’s not the case. Often, a mold issue requires professional services to be dealt with effectively.

This blog has helpful information about mold so that you can decide if and when to call for a professional to help.

First, you should know that mold can be dangerous. Mold spores are airborne - so there may be more present than what you can actually see. You might be aware of this if you have a mold allergy, but mold can also cause other serious respiratory problems and can also irritate the skin.

Mold can grow in unexpected places - like walls. Most susceptible to mold growth is drywall. Untreated drywall that’s more porous is an easy place for mold to grow. Mold in the walls can cause significant upheaval. If the colony has grown more than 10 sq. feet, that section of the wall will probably have to be removed.

All that mold needs to grow is water and/or humidity. This means that your bathroom is the most likely breeding ground. Often mold can be found at the bottom of your shower liner or in between shower tiles. Other common spots for mold include damp basements, crawlspaces, and leaky attics.

If you have a recurring mold problem, call SERVPRO® of Western Dutchess County. SERVPRO® can make it like it never even happened.

Floods and Storm Damage: How to Prepare

9/13/2018 (Permalink)

Call 845-831-3600!

Did you know that climate change is increasing the chance of floods even in areas previously considered to be [low risk]?(https://www.economist.com/briefing/2017/08/31/the-likelihood-of-floods-is-changing-with-the-climate) As rainfall increases, so do floods. As heavy rain has continued to fall in New Jersey in recent months, it’s more important than ever to be prepared for flooding.

If at least two properties (or acres) are totally or partially submerged in water, then a flood has occurred.

But safety will always matter a lot more than a legal definition if a flood does occur.

To prepare for a flood and storm damage, you should be able to answer these questions:

  1. Do you know the risk of a flood?
  2. Are you prepared for a flood?
  3. Are you able to evacuate if needed?
Follow these guidelines to prepare for flood and storm damage.

Before a storm ever hits, you should know the chances of flooding. The best resources for this? The local government or FEMA office. The more informed you are, the better prepared you are. For the Western Dutchess County area, start here.

You could also buy a weather radio to stay informed about possible storms and flooding.

All households should have an emergency preparedness kit. Your car and office should also have an emergency kit. For floods, a smart tip is to store important documents in water proof casing. Flood waters can contaminate usual water sources (like the kitchen tap), so it becomes extra important to keep fresh, clean water in your emergency kit. If you aren’t sure how to prepare a kit, read this.

An emergency generator is equally important as an emergency preparedness kit. Severe storms have the ability to knock out the power grid for your area. An emergency generator will keep the lights on in the event of a storm. The size of your house and its power needs influence the kind of generator that you need.

An evacuation order might be issued. Evacuation orders are common under the threat of severe storms and flooding. It’s important that you know how to follow this order if it comes. To learn the official evacuation procedure, contact your local government. You can use this procedure as a jumping point for creating a family evacuation policy. The entire family should practice the evacuation plan until everyone has it memorized.

Remember, high flood waters can conceal damage and debris. Always use caution.

After a flood has receded and it’s time to clean up the damage, call SERVPRO® of Western Dutchess County.

HVAC Maintenance for Every Home | SERVPRO® of Western Dutchess County

8/2/2018 (Permalink)

Call 845-831-3600 for you HVAC Cleaning needs!

In extreme temperatures, there’s nothing like having a central heating and air system to keep your home comfortable – but there is, of course, a cost associated with operating them. Energy Star states that about half of a household’s energy bill comes from running the heating and cooling system. While that’s a significant sum for creature comforts, with a little bit of maintenance, you can make your investment extend much further.

Performing regular maintenance and upkeep is a great way to extend the longevity of your HVAC system and catch problems before they become serious and costly. These are the HVAC maintenance checks every homeowner should do:

  • Change filters. Maintaining maximum air quality and efficiency is much easier with a regular change of the filters. Change HVAC filters every 30 to 90 days depending on your manufacturer’s recommendation. Additionally, use the highest-rated filter for your HVAC model and ensure a secure fit when filters are installed.
  • Check drainage. As the air circulates through your HVAC system, the cooling coils are doing their job of removing water from the air and draining it away. Check drain pans and nearby surfaces for moisture accumulation to stop problems such as mold and water damage before they start.
  • Eliminate dust. Clearing dust and debris before it has a chance to invade your air flow system is as simple as keeping up with routine dusting and vacuuming and will do wonders for your HVAC cleanliness. Additionally, always use the highest efficiency filter for the vacuum, purchasing one with a HEPA certification if possible.

Tip: If you’re doing construction or renovations in the home, seal off supply and return registers in the house before dust has a chance to get into the ducts.

  • Schedule regular maintenance checkups and cleaning. The best way to ensure your HVAC system is healthy is by having a professional assessment. While there are quite a few things you can do on your own for maintenance, a professional cleaning can create a noticeable improvement in air quality and the efficiency of your unit.

If it’s time to have a professional look at your HVAC system, contact SERVPRO® of Western Dutchess County today!

Preventing Mold Growth After You’ve Experienced Water Damage | SERVPRO® of Western Dutchess County

7/24/2018 (Permalink)

Call 845-831-3600 with him on your mold remediation project!

The devastating effects of water damage are well known to any home or business owner that has been affected by it. Not only can it cause extensive damage, but it can also present unique health hazards and risks.

One of the most dangerous of these risks is mold growth. Many negative symptoms associated with mold exposure have been reported by the CDC, and the problem is made worse due to how quickly mold can grow.

If you’re concerned with preventing mold growth after your home has been affected by water damage, here are the steps you can take to help stop mold before it takes hold:

Before You Start

  • Wait for the go-ahead from officials that water has receded and you are safe to enter.
  • Take photos and videos of damage throughout for insurance claim purposes, making sure to include furniture and walls.

Tips for Drying

  • Open windows and doors to maximize airflow for as long as weather permits.
  • A heavy-duty, outdoor vacuum can be used before the professional cleanup crew arrives.
  • Make use of fans, dehumidifiers and heaters to speed up drying time.

Sorting Items Exposed to Water

  • Due to the non-porous nature of metal, plastic and glass, they can often be cleaned, disinfected and reused.
  • Discard any porous materials, such as wood, upholstery and paper of any kind, as they can trap mold spores.
  • It is important to note that drying carpet will not necessarily remove mold spores if they’ve already begun to grow.

A Professional Should Always Be Consulted

Mold is commonly associated with discolorations and foul odors, but can also lurk unnoticed long before it is seen, posing a serious danger to your household health. Carpets can often be salvaged after water damage, but at minimum, experts typically recommend replacing the carpet pad.

While a pad replacement is less costly than a full re-carpeting of the home, only a professional can determine if this is adequate enough in your situation.

If you’ve encountered water damage, SERVPRO® of Western Dutchess County can help with the restoration and remediation of any water and mold damages you need assistance with.

What You Can Do Safely Before Fire Restoration Help Arrives | SERVPRO® of Western Dutchess County

7/12/2018 (Permalink)

Call 845-831-3600 for help with our fire damage today!

Learning that you’ve been affected by a home fire is a devastating feeling. The good news is, much of the damage can be mitigated through restoration if you hire a professional.

Not only will a professional work with your homeowner’s insurance company on your behalf, but they will also be able to salvage more items in the cleanup. However, it’s natural to want to do what you can to get started as you’re waiting for help to arrive.

While some things should always be left to the professionals, there are a few things you can do while you wait. If you’d like to start on fire restoration ASAP, here are three things you can safely do:

Starting laundry right away is a great way to help the cleanup process, as most things will have to be washed several times. As long as your machines have not been affected, washing any clothing, bedding or other machine washable materials with an alkaline cleaner or vinegar solution is a great place to start. Leave delicate fabrics, upholstery and curtains to professional care.

If weather allows, reduce the smoky smell by opening windows and doors, and let them remain open as long as possible. While the restoration team will bring industrial-grade equipment to aid this process once they arrive, this is a small step you can take toward helping the process along.

Non-porous surfaces—such as tile and countertops—can benefit from a scrub with soap and water to cut through the outermost layer of grime. A mild dish soap or alkaline cleaner will get you started, but let the professionals handle the usage of anything more heavy-duty. Cleaning improperly can result in more severe and possibly permanent damage to your surfaces, so anything you’re unsure about should be left to the pros.

In the event of a house fire, SERVPRO® has a team of trained professionals that can help your life get back to normal, faster.

Why Carpet Cleaning Is a Smart Choice for Your Home | SERVPRO® of Western Dutchess County

6/28/2018 (Permalink)

Call 845-831-3600 to set up your carpet cleaning today!

If you’re like most homeowners, carpet cleaning is likely not on your list of regular chores. Many assume that vacuuming will suffice—unfortunately, simply running over the carpet doesn’t tackle the heavier debris lying below the surface.

It’s true that most carpet companies require regular cleaning to maintain the manufacturer’s warranty, but there are several other reasons why regular carpet cleaning is important. By improving indoor air quality, allowing for easier floor maintenance and banishing bugs and mites, carpet cleaning is a smart choice for any homeowners looking to have clean and well-maintained floors.

Still not convinced? Here are some ways that carpet cleaning can be beneficial:

Improve indoor air. Carpet routinely holds on to dirt, but more dangerous pollutants and bacteria might also be lurking within the fibers. Any time your family comes inside, they’re unknowingly bringing contaminants from the outside air in with them. Because vacuuming only handles surface-level debris, the other pollutants are free to degrade indoor air quality until they’re professionally removed.

Have easier floor maintenance. While vacuuming only handles the surface dirt, professional cleaning and regular vacuuming can make your life much easier! Regularly cleaned carpets are simpler to vacuum because the heavy-duty dirt and debris have already been removed, so they’ll stay cleaner, longer.

Extend your carpet’s life. In remodels, carpet is often ripped out because it looks “tired”—which is just another way to say that it’s been too dirty for too long. Every time dirty carpet is walked on, the debris becomes more embedded and serves as sandpaper against the fibers, leading to a shorter lifespan.

Remove mites and bugs. Like any soft material, mites and bugs are quite happy taking residence within carpet fibers. Thankfully, professional cleaning creates an inhospitable living environment for the critters, and staying on a regular schedule will prevent them from coming back.

Still unsure how carpet cleaning can benefit your home? Contact our team of professionals today at 845-831-3600!

Building Your Family’s Emergency Kit the Right Way | SERVPRO® of Western Dutchess County

6/28/2018 (Permalink)

Call 845-831-3600 if you'd like help building your emergency kit!

In 2017, over $306 billion in damage was declared that directly correlated to natural disasters. Emergency situations happen now more than ever, and being prepared is a sound investment in safety and peace of mind.

At SERVPRO®, we’re committed to educating the community about emergency preparedness. That’s why we’ve assembled tips on how to pack a natural disaster kit for the whole family, so you can have everything you need until help arrives:

Food and Water: When deciding how to pack food and water rations, it’s recommended to set aside a 72-hour supply per family member. Not sure what to include? Shelf-stable items like granola bars, trail mixes or nearly anything you might find in a store’s camping section are filling, require no preparation and don’t take up much space. If you have pets, the same 72-hour rule applies to their food and water as well.

Tip: Canned foods and dehydrated dinners are great, but typically require the use of a camping stove or water heater to prepare.

Stay Comfortable: Remember your emergency kit is for the worst-case scenario—meaning you might be dependent on it for anywhere from a few hours to a few days. Things like pillows, blankets and extra clothes might not seem important, but you wouldn’t want to go several days without them. Keep the living space sanitary by packing practical items like hand sanitizer and paper towels as well.

Tip: Pack cards, books and puzzles for the kids (and adults!) to pass the time with.

Odds and Ends: The odds and ends regularly get overlooked, but are often the handiest items. Remember the first-aid kit, as well as any prescription medication, copies of important documents, and cash or travelers’ checks. Additionally, survivalist tools such as flashlights, headlamps, a Swiss Army Knife and duct tape are useful for many situations, with the added benefit of taking up almost no space.

Tip: Forgetting something? Make note of everything your family uses in a three-day period—chances are, if they use it, you should pack it.

If you need help with disaster preparedness or recovery, SERVPRO can help. Contact our Western Dutchess County location today to get connected with our team of professionals.

Keep Mold From Becoming an Unwelcome Houseguest | SERVPRO® of Western Dutchess County

6/28/2018 (Permalink)

Call 845-831-3600 to help remediate your mold damage today!

In any home, moisture and dampness are problems that will eventually present themselves. Moisture from faucets, pipes or steam will encourage mold spores to move in, and once they’ve made themselves at home, they’re quite difficult to evict! Thankfully, you can prevent mold from becoming your new roommate through a bit of room-by-room prevention.

We understand mold remediation, so we’re familiar with the many surprising places it can take hold. No one wants a mold infestation, so we’re going through room by room to help you know how to keep the home clear.

###Laundry Room:

A typical laundry room isn’t the site of standing moisture, but pipes and laundry machines can mask mold growth easily. To stop the growth before it starts:

  • Check the pipes, joists and connectors for leaks.
  • Never allow clothes to sit in the washing machine after a cycle.
  • Let the washer and dryer air out after use.
  • Check the dryer vents for excessive lint—it can encourage mold to spawn.

###Bathroom:

There are a lot of water sources in the bathroom, so it’s not surprising that it’s one of mold’s ideal residences. Thankfully, preventing mold in the bathroom just takes a few tasks:

  • Annually seal tile grout to prevent moisture from getting between cracks.
  • Replace curtain liners and launder shower curtains.
  • Open a window or install a vent fan to clear out steam quickly.
  • Keep a squeegee handy to remove excess moisture after showers and baths.

###Basement:

When people think basements, mold comes to mind. While they’re notorious for moisture accumulation, basements also have the most hands-off mold prevention strategies. Here’s how to keep your underground mold-free:

  • Invest in an automatic dehumidifier, so moisture levels stay low to begin with.
  • Clear out any clutter mold could hide behind.
  • Insulate piping to guard against bursting and leaks.
  • Regularly inspect foundation and walls for excess water.

If you need help with mold prevention or remediation, our team of experts at SERVPRO® of Western Dutchess County will be happy to help!

Cleaning Your Walls to Achieve Perfect Paint | SERVPRO® of Western Dutchess County

6/28/2018 (Permalink)

Call 845-831-3600 for your general cleaning today!

If you’re freshening up your home or doing a remodel with a tight budget, a DIY paint project is a common way to extend your dollar further. Before you pop open that paint can, though, make sure you’re taking the proper steps to prepare your walls.

Painting over dirty walls isn’t one of the “DIY horror stories” you often hear about, so most homeowners don’t know the danger until it happens to them. Thankfully, having a paint job that lasts a lifetime is as simple as properly preparing your walls.

Even on a shoestring budget, investing in clean walls will save your remodeling budget in more ways than one. We’ve seen a lot of things go wrong, which is why SERVPRO® of Western Duchess County has put together a list of ways to make sure your paint project goes right.

###Paint Is Likely to Chip or Flake The paint industry has come a long way over the years, but no matter how high-tech your brand, there are some things it just won’t stick to. Painting over dust or dirt might be passable in the short term but will have long-term consequences for homeowners. At first, the paint will just appear uneven, but in time it will begin to flake, leading to the ruin of an entire wall. Fixing this mistake requires cleaning and paint—an expense not in many DIY budgets.

###Greasy Walls Interfere With Binding Dust and dirt is one thing, but painting over grease can be just as harmful to your project. Grease and residue can come in between the paint and the wall and prevent the binding process that makes paint long-lasting. While this is common in kitchens and mudrooms, if your home has central heat or air, this debris can be carried all throughout the house. The paint will dry unevenly, and once this happens, walls must be sanded, cleaned and re-painted to look even again.

###It Will Make it Harder Down the Road You might be itching to sell or ready to stay in the home forever, but eventually, it will be time for a switch in the color palette. Paint that isn’t flaking might look OK aesthetically, but if there’s residue trapped underneath, a professional will eventually have to sand and prime the walls. You might have to cover this cost, or you might have a buyer that requests a lower selling price—regardless, that’s money coming directly out of your budget.

Whether buying, selling or just sprucing up a bit, a professional wall cleaning service is an investment that will save you time and money in the long term. A properly prepared wall will leave you with beautiful paint that will last a lifetime…or until your décor tastes shift!

If you’re doing a remodel or just a change of style, SERVPRO® of Western Dutchess County can help your walls look like new.

How to Prepare for Spring Rains | SERVPRO® of Western Dutchess County

6/28/2018 (Permalink)

Call 845-831-3600 to help with your storm damage today!

April showers bring May flowers, but if you’re not careful, they can also bring water damage. The promise of spring is exciting, but don’t forget to take the steps to prepare your home—it only takes an afternoon and will ensure your home stays dry through the strongest of storms.

SERVPRO® knows what it takes to prepare your home for rain because we know what happens when you don’t. We never know what Mother Nature will throw our way, but we do know how to be prepared.

###Perform a Roof Inspection for Existing Damage

Naturally, your roof is one of the biggest defenses you have against a rainstorm, so it’s important to check it thoroughly. When homeowners take the time to climb up on the roof, they are often shocked to find they already have storm damage that was invisible from the ground.

Because we never know how severe spring showers will become, making repairs in advance is the best way to keep the problem from getting worse.

###Declutter Your Gutters

You probably clean your gutters every autumn, but spring is a good time to give them another pass. As debris builds up, water drains more and more slowly—meaning if a heavy shower falls, your home will be absorbing the excess.

Taking the time to clean out your gutters will keep water flowing away from your home instead of into your foundation.

###Check the Seal of Windows and Doors

Doors and windows are generally sturdy, but with age and weather comes eroding resiliency. The sealant surrounding windows and exterior doors can flake away over time, giving moisture a hiding spot and mold a home.

As water starts to seep in, exterior walls become soaked and unsupportive, which can cause a plethora of structural issues. Taking the time to re-seal these seams ensures rain will stay where it’s supposed to be—outside.

Spring is an exciting season, but only if your home is protected from the elements. Taking an afternoon for spring maintenance will give you peace of mind and keep your family dry through many storms to come.

If you need help knowing how to prepare your home or if you’ve suffered water damage, SERVPRO of Western Dutchess County has trained professionals ready to help!

Water Damage 24 Hour Emergency Service Available! | SERVPRO of Western Dutchess County

6/28/2018 (Permalink)

Call 845-831-3600 for help with your water damage!

SERVPRO of Western Dutchess County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 845-831-3600

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Western Dutchess County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Western Dutchess County

SERVPRO of Western Dutchess County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoring Commercial Property Water Damages | SERVPRO of Western Dutchess County

6/28/2018 (Permalink)

Call 845-831-3600 to help restore your commercial property today!

Flooding and water damage events at Dutchess County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Western Dutchess County

SERVPRO of Western Dutchess County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew 

The Types of Pollution Found After Water Damage | SERVPRO® of Western Dutchess County

6/25/2018 (Permalink)

Different Types of Polluted Water need different cleaning guidelines

When describing water damage, you’ve likely heard terms such as “black water” and “clear water” to describe the danger of the water left behind. While black water is undoubtedly more hazardous than clear water, there are actually three types of pollution found after water damage, and they can all cause their own form of harm to a home or office.

The time after water damage is a chaotic one, which is why we’ve taken the time to outline the three types of water contamination you might come across.

Levels of Pollution

Category 1: “Clear water” is the least contaminated level, as it refers to water originating from a clear source that is free from pollution. Water from leaky faucets, broken inbound pipes, direct rainwater or faulty water supply lines would fall into this category. It is not recommended, but category 1 water should not be considered dangerous if consumed.

Category 2: A step up from clear water is grey water, which is a bit more serious. This is wastewater generated from drain overflows, appliance damages and other types of typical household flooding. This water is either contaminated from the source or has come into contact with many surfaces, so category 2 water is considered dangerous to consume.

Category 3: Category 3 water—black water—is the most notorious, and the most dangerous of the categories. Rising flood waters, sewage overflows or water that has become a breeding ground for bacteria are all causes for concern and can cause illness or death if consumed.

Categories Will Change

Water damage only becomes more complicated after the initial floodwaters settle, because water that starts in one category can quickly advance to another. Water can develop higher pollution levels from coming into contact with surfaces or sitting stagnant and breeding bacteria and can become even more dangerous as time goes on.

Because this is impossible to determine solely based on appearance, it’s essential to get professional water restoration for peace of mind and a properly restored property.

If you’re dealing with water damage and you’re not sure what to do, SERVPRO® has a team of water restoration professionals that’s here to help!

3 Reasons to Not Make Soot Cleanup a DIY | SERVPRO® of Western Dutchess County

6/25/2018 (Permalink)

Call 845-831-3600 to help with your soot clean up today!

From revamping your patio to remodeling the kitchen, DIY home improvements are integral to many homeowners’ weekends. However, even the handiest of homeowners should know that not everything should be tackled on your own.

If your home has been subject to fire damage, it’s tempting to start the cleanup process right away—but because there are many nuances to soot removal, this hastiness can often hurt more than it helps. That’s why we’ve compiled three reasons soot cleanup should never be a DIY project:

1. There Are Different Types of Soot. Because every fire is different, soot can vary greatly in its composition. While some soot has a dry, powdery texture, others will be thick and liquid-like. Appearances can be deceiving, and many homeowners are surprised to find that they don’t know what type of soot they’re dealing with before they interact with it. Tackling soot without knowing what type is on your hands can lead to spreading it further, running the risk of causing more damage to the home.

2. Soot Contains Toxic Chemicals. Fires require things such as carbon dioxide, oxygen and nitrogen, but there are also chemicals released from every material that the flames came into contact with. Materials such as plastics, textiles and paint are extremely toxic once heated, and soot contains them all. Because of this, improper soot cleaning can cause these toxins to be re-released into the air and infiltrate the home with chemicals.

3. Soot Won’t Stay Put. Soot travels through the air, meaning it won’t remain contained to the fire’s original area. Soot travels into crevices, adheres to ceilings and can even infiltrate HVAC systems. Additionally, materials such as fabrics, upholstery and carpets can attract soot from other parts of the home. While it might be tempting to launder these items and scrub down the walls right away, improper cleaning can lead to ruining your belongings beyond repair.

If your home has been damaged by a fire, don’t risk causing further damage with DIY cleanup. SERVPRO® of Western Dutchess County has a team of fire restoration professionals that can get your life back to normal, faster.

3 Reasons to Not Make Soot Cleanup a DIY | SERVPRO® of Western Dutchess County

6/25/2018 (Permalink)

Call 845-831-3600 to have SERVPRO help you with your soot cleaning!

From revamping your patio to remodeling the kitchen, DIY home improvements are integral to many homeowners’ weekends. However, even the handiest of homeowners should know that not everything should be tackled on your own.

If your home has been subject to fire damage, it’s tempting to start the cleanup process right away—but because there are many nuances to soot removal, this hastiness can often hurt more than it helps. That’s why we’ve compiled three reasons soot cleanup should never be a DIY project:

1. There Are Different Types of Soot. Because every fire is different, soot can vary greatly in its composition. While some soot has a dry, powdery texture, others will be thick and liquid-like. Appearances can be deceiving, and many homeowners are surprised to find that they don’t know what type of soot they’re dealing with before they interact with it. Tackling soot without knowing what type is on your hands can lead to spreading it further, running the risk of causing more damage to the home.

2. Soot Contains Toxic Chemicals. Fires require things such as carbon dioxide, oxygen and nitrogen, but there are also chemicals released from every material that the flames came into contact with. Materials such as plastics, textiles and paint are extremely toxic once heated, and soot contains them all. Because of this, improper soot cleaning can cause these toxins to be re-released into the air and infiltrate the home with chemicals.

3. Soot Won’t Stay Put. Soot travels through the air, meaning it won’t remain contained to the fire’s original area. Soot travels into crevices, adheres to ceilings and can even infiltrate HVAC systems. Additionally, materials such as fabrics, upholstery and carpets can attract soot from other parts of the home. While it might be tempting to launder these items and scrub down the walls right away, improper cleaning can lead to ruining your belongings beyond repair.

If your home has been damaged by a fire, don’t risk causing further damage with DIY cleanup. SERVPRO® of Western Dutchess County has a team of fire restoration professionals that can get your life back to normal, faster.

Determining the Cleanliness of Your Ducts | SERVPRO® of Western Dutchess County

6/25/2018 (Permalink)

Call 845-831-3600 to have SERVPRO clean your HVAC Duct System!

The blame for pollutants is often pointed at outdoor air, but homeowners are often shocked to learn that indoor air quality can be far worse. By re-circulating air throughout the home, central heating and cooling systems allow the pollutants in the air to be spread throughout the home.

Not sure if your ducts are due for a cleaning? We’ve put together some tips on when one might be advised:

  • Allergies: Air moving through an HVAC system picks up all contaminants along the way, including allergens and pollen. If someone in your home has experienced unexplained allergy symptoms, ridding the ducts of allergens is an advised course of action.

  • Rodents: Unfortunately, homes are never fully sealed against rodents and pests that can bring disease and infestation into the home. If you’ve seen signs of animal nesting, an exterminator and a cleaning service should be called in right away.

  • Mold: Mold is the culprit behind many health issues, and because it spreads through the air, it can infest the ducts quickly. If you’ve seen mold growth anywhere in your home, a duct cleaning should immediately occur so the problem does not worsen.

  • Remodeling: Renovations cause a lot of dirt and debris in your home, and these contaminants can easily find their way into the ducts. The HVAC system will continually cycle this debris through your home, worsening the air quality and further dirtying the HVAC system.

  • High Energy Bill: The Department of Energy has found that 43 percent of a home’s electricity bill is from the heating and cooling system. If the system is weighed down with contaminants, the unit works harder to produce the same amount of air, using more energy than usual. If you’ve seen an uptick in your utility bills, a dirty HVAC system might be to blame.

  • Routine Contaminants: In addition to these scenarios, general household debris, pet dander and dust can all accumulate with time.

If your ducts have not been cleaned in a long time, SERVPRO® is happy to inspect your system to see if it’s past due.

Commercial Cleaning Services after Disaster!

5/11/2017 (Permalink)

Available 24/7 for your cleanup & restoration needs!

Did you know that SERVPRO of Kingston/New Paltz AND SERVPRO of Western Dutchess County offers cleanup & restoration services for commercial properties in Dutchess & Ulster County?

SERVPRO is here to help in any residential or commercial property! We have extensive experience at restoring commercial properties to preloss condition in a timely manner! We understand how crucial it is to be back up and running as soon as possible so we are available 24/7 at 845-255-4334 and 845-831-3600 to help cleanup and restore water, fire & mold damages!

Did you know we are Large Loss Response Team certified?

The SERVPRO Disaster Recovery Team can provide help whether it’s a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

Call 845-831-3600 for any questions or concerns!

Reconstruction Services Now Being Offered!

5/2/2017 (Permalink)

SERVPRO will take the nightmare of a damage and help to make it "Like it never even happened."

We are now a one-stop shop! 


SERVPRO of Western Dutchess County is now offering reconstruction services for all mitigation damages! No longer do you need to find someone else to perform your restoration portion of the water, mold or fire damage! After we come in and perform the cleanup services, we can smoothly transition into the reconstruction services to help restore your home or office back to preloss condition!


With our new Reconstruction division, lead by Michael Scardaci, we are excited to offer the following services during the reconstruction process: 



  • Structural repairs

  • Electrical

  • Plumbing

  • HVAC

  • Windows/Doors

  • Interior Design

  • Flooring Replacement (all types)

  • Ceilings

  • Roofing

  • Drywall

  • Siding

  • Exterior Finishes

  • Carpentry

  • Framing

  • Tile Work


Call today for more information 845-831-3600 or visit our Facebook Page for more pictures and posts! 

What is Black Mold? SERVPRO of Western Dutchess County can help!

4/17/2017 (Permalink)

If you see Mold in your Dutchess County home, give the trained professionals at SERVPRO a call at 845-831-3600. We'd be happy to help!

What is Black Mold?

You may have seen sensational news reports that warn about the dangers of “black mold” or “toxic mold”. These reports can be alarming and confusing so it’s beneficial to get the facts to better understand mold.

Stachybotrys chartarum is the type of mold often called black mold, and it does produce allergens and irritants. However, many types of mold can produce allergens and irritants. Treat any mold with caution – stay out of affected areas and don’t touch or disturb the mold.

Learn more about mold and what to do until help arrives by visiting Mold Damage Tips

How Do I Tell If It’s Black Mold?

Since many types of mold can cause reactions, you should contact us regardless of the color or type of mold. In many instances, multiple types of mold may exist in the same house or structure. If you suspect you have a mold problem, contact SERVPRO of Western Dutchess County immediately. 

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If You See Signs of Mold, Call Us Today for a free estimate – (845) 831-3600

Fire Damage Tips!

3/21/2017 (Permalink)

Let SERVPRO of Western Dutchess County help make your fire damage "Like it never even happened."

What to do until help arrives, after you've had a fire.


After any fire damage situation, your primary focus should be safety first:



  • Is it safe to stay in the house?

  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.

  • Only do activities that are safe for you to perform.

  • Wet materials can be VERY heavy. Be careful!


Have Smoke or Fire Damage? Call 845-831-3600


What To Do After A Fire



  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.

  • Keep hands clean so as not to further soil upholstery, walls and woodwork.

  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.

  • If electricity is off, empty freezer and refrigerator and prop doors open.

  • Clean and protect chrome with light coating of petroleum jelly or oil.

  • Wash houseplants on both sides of leaves.

  • Change HVAC filter.

  • Tape double layers of cheesecloth over air registers.


What NOT To Do After A Fire



  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.

  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.

  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.

  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.

  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.


We're available 24/7 to provide emergency fire services, board-up services & reconstruction services to help make your damage "Like it never even happened."

SERVPRO of Western Dutchess County Can Help With Your Storm Damage!

3/21/2017 (Permalink)

SERVPRO of Western Dutchess County can help make your storm damage "Like it never even happened."

When you are dealing with storm, flood, and water damage, immediate action is crucial. You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job. SERVPRO of Western Dutchess County can respond immediately to storm and flooding conditions.


Have Storm or Flood Damage?
Call Us Today (845) 831-3600


 


Why Choose SERVPRO of Western Dutchess County?





  • 24/7 Emergency Services

  • We're Faster to Any Size Disaster: When a storm hits your Dutchess County home or business, you need help immediately. Our quick response will help prevent secondary damage and help reduce restoration costs.







  • We're Highly Trained Storm Damage Specialists: As leaders in the storm and water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-storm condition.


 



  • We're a Trusted Leader in the Water Restoration Industry


 



  • We Have the Resources to Handle Storms and Disasters: In addition to our own resources, we can access equipment and personnel from over 1,700 Franchises across the state and country. We can even call upon strategically located Disaster Recovery Teams for catastrophic storms and major events.




 


  • Locally Owned Company with National Storm Resources: As a locally owned and operated business, SERVPRO of Western Dutchess County is strategically located to respond quickly to your water or flood damage event. When a major storm or flood event occurs, we can call upon our national network of 1,700 SERVPRO Franchises and special Disaster Recovery Teams if we need additional resources or personnel.


 


We are proud to serve our Hudson Valley communities! Call 845-831-3600 today for help!

Mold: What To Do Until Help Arrives

3/21/2017 (Permalink)

What is mold? What do I do if I find mold? SERVPRO of Western Dutchess County can help!

Understanding Mold

Some restoration companies advertise “mold removal” and may even guarantee to remove all mold. This is a fallacy because removing all mold from a house or business is impossible; microscopic mold spores exist almost everywhere, both indoors and outdoors. Here are the facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. SERVPRO of Western Dutchess County has the training, protective gear, and specialized equipment necessary to handle your mold problem.

Have a Mold Problem?
Call Us Today – (845) 831-3600

If you have a mold problem in your home or business, consider the following facts:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Western Dutchess County at 845-831-3600 for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

Mold Remediation Services

If you suspect that your home or business has a mold problem, SERVPRO of Western Dutchess County has the training, equipment, and expertise to handle the situation.

Mold Removal vs. Mold Remediation

3/21/2017 (Permalink)

Let trained experts at SERVPRO of Western Dutchess County take care of your mold remediation in your home or office!

What’s the Difference?

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy. We at SERVPRO understand mold and mold growth. SERVPRO of Western Dutchess County has the training and expertise to remediate the mold in your home or business.

Signs of Mold? Call Today – (845) 831-3600

 

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same.

  1. Emergency Contact - (845) 831-3600
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings

Locally Owned Company with National Resources

SERVPRO of Western Dutchess County is locally owned and operated—so we live and work here too and are proud to be part of this community. We are also part of a national network of over 1,700 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale disasters.

When winter weather strikes, SERVPRO strikes back!

3/13/2017 (Permalink)

Winter Weather Storm Damage

Did a winter storm cause water damage in your Dutchess County, NY home or business? Here's some winter weather tips!


This last storm for the Hudson Valley area predicted 16-24 inches of snow and severe cold temperatures. That can lead to water damage, roof damage, broken pipes & ice damming. SERVPRO of Western Dutchess County wants to make sure you are prepared for storms and know what to do in case you do have a damage! 


Tips for Preparing your Home for Winter Weather:



  • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes. 

  • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of the home. 

  • Consider shutting off outdoor faucets. Find the shutoff valve in the basement or crawl space and turn it to "off".

  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shutoff. 

  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage. 

  • Proper maintenance of your furnace can help reduce the risk of puffbacks. 


Tips for Preparing your Business for Winter Weather:



  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and/or snow, can cause branches to fall which would cause damage to the property and potentially cause personal injuries.

  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.

  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.  

  • Ask SERVPRO of Western Dutchess County about creating an Emergency Ready Profile for your business for any future or potential emergencies. 


If your Dutchess County home or business experiences water damage, broken pipes or ice damming, don't hesitate to contact SERVPRO of Western Dutchess County at 845-831-3600. We'll make it "Like it never even happened." 

How to Properly Use Your Fire Extinguisher

3/6/2017 (Permalink)

Fire extinguishers save lives!

Why you should consider a fire extinguisher for your Dutchess County home. 


Fire extinguishers can save your life! They can put out a fire before emergency personnel arrive or they can help you exit your home safely.


What type do you get?


All household fire extinguishers have 3 classifications: A, B or C. Some models have a combination of all three extinguishers in one. 



  • "A" is for ordinary combustibles like trash, wood and paper

  • "B" is for liquids & grease (more stove top fires)

  • "C" is for electrical equipment


According to the National Fire Protection Association, each floor of your home should have an extinguisher. 


How do you use a fire extinguisher?


To use the extinguisher properly, you want to use the PASS method:



  • Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.

  • Aim low. Point the extinguisher at the base of the fire instead of at the flames themselves. Standing at least 6 feet away from the fire is important! 

  • Squeeze the lever slowly and evenly while keeping the extinguisher upright. 

  • Sweep the nozzle from side-to-side until the extinguisher runs dry.


Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations so make sure you have the correct extinguisher for your home. 


Whenever you use an extinguisher, whether you ran it dry or used it briefly, it's important to replace it or refill it right away. This is also the rule for any gauge that goes down to the red zone over time. 


Even though you take precautions against fire damages, they can still sometimes occur. If you experience a fire damage in your home, don't hesitate to contact SERVPRO of Western Dutchess County at 845-831-3600 to help make this disaster "Like it never even happened." 

Ice Damming Tips for Dutchess County!

2/27/2017 (Permalink)

Explanation of how ice damming occurs in your home.

Water Coming into your home in Ulster County? It may be ice damming! SERVPRO can help!


What is ice damming?


What is an ice dam? Ice dams form when heated air melts roof snow   downward into water dammed behind still frozen ice. When the water that is trapped cannot flow or run through the gutter system in can back flow under the roofs shingles and into your home's interior areas


 


When will ice dams occur?



  • The right weather conditions for ice damming is usually when outside air temperatures are in the low 20s (F) for several days with several inches of snow on the roof.

  • If you have poor attic insulation, your chances of ice damming drastically increases.


 


How do I prevent ice dams?



  • Keep the attic air temperature below freezing when the outside air temperature is in the low 20s. This can reduce the occurrence of ice dams.

  • Lay more insulation down on the attic floor to prevent the warm household air to penetrate  into the attic. 

  • Provide good attic ventilation to replace warm air in the attic with cold outside air.

  • Keep the bottom four feet of the roof clear of snow. Be careful not to damage the shingles


 


What NOT to do!



  • DO NOT attempt to “chip away” the ice of an ice dam. It will likely lead to shingle damage

  • DO NOT install mechanical equipment or water heaters in attics, especially in cold climates.

  • DO NOT use salt or calcium chloride to melt snow on a roof. These chemicals are very corrosive and cam shorten the life of metal gutters, downspouts and flashings. Runoff that contains high concentrations of these chemicals can damage nearby grass and plants.


Call SERVPRO of Kingston/New Paltz today if you have any questions or concerns about ice damming! We are available 24/7 at 845-831-3600! 

Ice Damming Tips for Dutchess County!

2/27/2017 (Permalink)

Explanation of how ice damming occurs in your home.

Water Coming into your home in Dutchess County? It may be ice damming! SERVPRO can help!

What is ice damming?

What is an ice dam? Ice dams form when heated air melts roof snow   downward into water dammed behind still frozen ice. When the water that is trapped cannot flow or run through the gutter system in can back flow under the roofs shingles and into your home's interior areas

 

When will ice dams occur?

  • The right weather conditions for ice damming is usally when outside air temperatures are in the low 20s (F) for several days with several inches of snow on the roof.
  • If you have poor attic insulation, your chances of ice damming drastically increases.

 

How do I prevent ice dams?

  • Keep the attic air temperature below freezing when the outside air temperature is in the low 20s. This can reduce the occurance of ice dams.
  • Lay more insulation down on the attic floor to prevent the warm household air to penetrate  into the attic. 
  • Provide good attic ventilation to replace warm air in the attic with cold outside air.
  • Keep the bottom four feet of the roof clear of snow. Be careful not to damage the shingles

 

What NOT to do!

  • DO NOT attempt to “chip away” the ice of an ice dam. It will likely lead to shingle damage
  • DO NOT install mechanical equipment or water heaters in attics, especially in cold climates.
  • DO NOT use salt or calcium chloride to melt snow on a roof. These chemicals are very corrosive and cam shorten the life of metal gutters, downspouts and flashings. Runoff that contains high concentrations of these chemicals can damage nearby grass and plants.

Call our SERVPRO of Western Dutchess County office today if you have any questions or concerns about ice damming! We are available 24/7 at 845-831-3600! 

Emergency Preparedness for your Dutchess County building

2/27/2017 (Permalink)

SERVPRO Emergency Ready Profile app is available for all smart phones.

Are you ready in case of an emergency? Let SERVPRO of Western Dutchess County help you! 

SERVPRO of Western Dutchess County is offering you an Emergency Ready Profile (ERP) for free! We know how important it is to be ready for whatever happens! That's why we are working with local businesses to develop an easy tool, that is available as an app on your phone, with all vital building information! 

What is it?

A 24/48 hour snapshot of everything you may need to know in case of an emergency. It includes:

  • Photos of utility shutoff locations (i.e. water, gas, alarms, etc.)
  • Emergency Personnel Contact Information
  • Emergency Protocols
  • Floor Plans (...don’t have one? We’ll create one for you!)
  • AVAILABLE IN HARDCOPY AND MOBILE APP FORM!

Why do it?

  • It’s FREE! We do all the work for you!
  • Concise document that has all vital information in one spot
  • Easy to understand and read for all personnel
  • Access Available 24/7
  • Password secured document

 

We have completed over 500 ERPs for other local businesses in the Hudson Valley area. Let us help you be prepared! You never know when disaster may strike! 

Contact Kelly Gamma at 845-831-3600 at the SERVPRO of Western Dutchess County office for your free demo! 

 

Summer BBQ Fire Safety Tips for Dutchess & Ulster County Residents

6/14/2016 (Permalink)

SERVPRO of Western Dutchess County & Kingston/New Paltz wants you to enjoy your summer safely!

'Tis the grilling and fire pit season! Keeping the stove off and lighting that grill or smoker is a summer dream. While we all look forward to that warm weather, it is very important to keep these fire safety tips in mind!

Grilling:

  • Keep a 3 foot clearance on all sides of the grill (that means keep kids and pets clear too!)
  • Do not use the grill near the house, siding, railings, or any overhangs
  • Do not use under trees or shrubbery.
  • Periodically clean the grill and its grease traps to prevent grease fires.
  • If using coals, please make sure they are completely cool before disposing of in a metal container.
  • Fire pits:

  • Before starting the fire, make sure the lid can fit and cover the inside fire in case of emergency
  • Keep the fire pit well away from flammable materials and fluids
  • Do not burn trash, leaves, paper or cardboard that could spark or send hot particles through the air.
  • Other safety reminders:

  • Do not leave grills or fire pits unattended
  • Always keep a fire extinguisher on hand
  • Always stay safe with any summer activities. Enjoy the season! 

    Dutchess County Fire & Soot Cleanup

    6/14/2016 (Permalink)

    Fire Damage can cause serious damage in your home. What type of soot do you have?

    Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  


    Smoke and soot facts:



    • Hot smoke migrates to cooler areas and upper levels of a structure.

    • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

    • The type of smoke may greatly affect the restoration process.


    Different Types of Smoke


    There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Western Dutchess County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:


    Wet Smoke – Plastic and Rubber



    • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.


    Dry Smoke – Paper and Wood



    • Fast burning, high temperatures, heat rises therefore smoke rises.


    Protein Fire Residue – Produced by evaporation of material rather than from a fire



    • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 


    Our Fire Damage Restoration Services


    Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.


    Have Questions about Fire, Smoke, or Soot Damage?
    Call Us Today – 845-831-3600

    When Storms or Floods hit Ulster County, SERVPRO is ready!

    6/14/2016 (Permalink)

    Our highly trained crews are ready to respond 24/7 to storm or flood damage in Dutchess & Ulster County.

    SERVPRO of Kingston/New Paltz specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.


    Faster Response


    Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.


    Resources to Handle Floods and Storms


    When storms hit Ulster County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.


    Have Storm or Flood Damage? Call Us Today 845-255-4334

    Dutchess & Ulster County Residents: Follow These Mold Safety Tips If You Suspect Mold

    6/14/2016 (Permalink)

    Be careful! Without proper training, you could be spreading mold throughout your home.

    If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

    What to Do:

    • Stay out of affected areas.
    • Turn off the HVAC system and fans.
    • Contact SERVPRO of Western Dutchess County & SERVPRO of Kingston/New Paltz for mold remediation services.

    What Not to Do:

    • Don’t touch or disturb the mold.
    • Don’t blow air across any surfaces with visible or suspected mold growth.
    • Don’t attempt to dry the area yourself.
    • Don’t spray bleach or other disinfectants on the mold.

    About Our Mold Remediation Services

    SERVPRO of Western Dutchess County & SERVPRO of Kingston/New Paltz specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

    If You See Signs of Mold, Call Us Today – 845-831-3600 or 845-255-4334

    Flooding, Water & Storms: Hurricane Season is Upon Us Hudson Valley

    6/14/2016 (Permalink)

    Hurricane Season could affect Dutchess & Ulster County.

    June 1st marks the official start of the hurricane season. After experiencing Hurricane Irene and Super Storm Sandy in the Hudson Valley, the importance of Hurricane Preparedness is at an all time high. Here at SERVPRO of Western Dutchess County & SERVPRO of Kingston/New Paltz, we want to make sure that you and your customers are prepared in case another hurricane sweeps through our area. Here are some tips for you to follow to help prepare for the unexpected!


    WATCH” is issued when there is a threat of hurricane conditions within 24-36 hours.
    WARNING” is issued when hurricane conditions are expected in 24 hours or less.

    Hurricane Preparedness Tips:
    Have an emergency supply pack assembled and on-hand. Some items to include:
       o   Bottled Water
       o   Blankets, pillows & sleeping bags
       o   Flashlights
       o   Extra Batteries
       o   Portable, battery operated radio
       o   First Aid Kit
       o   Non-perishable food items for family members, as well as pets
       o   Non-electric can opener
       o   Prescription Medication
       o   Cash and credit cards
       o   Sturdy shoes such as sneakers and work boots


    1. Protect your windows by boarding them up before the hurricane strikes.
    2.Trim back branches from trees to avoid falling debris.
    3. Check into your home and auto insurance to see exactly what is and is not covered.
    4. Set up an emergency communication plan with family members and friends in case of an emergency.


    Develop an Emergency READY Profile for FREE through SERVPRO and have all the critical emergency information at your fingertips before disaster strikes! FREE SERVICE. FREE APP. LIFE SAVING TOOL.

    And in the event of any damage caused by storms, call us to help make your disaster “Like It Never Even Happened™”
    845-831-3600 or 845-255-4334

    SERVPRO Helping To Keep Dutchess & Ulster County Prepared for ANY Emergency

    6/14/2016 (Permalink)

    An ERP is a 24-48 hours snapshot of all the building and contact information you may need in the event of an emergency.

    What is an Emergency Response Plan (ERP)?

    A 24/48 hour snapshot of everything you may need to know in case of an emergency. It includes:

    · Photos of utility shutoff locations (i.e. water, gas, alarms, etc.)

    · Emergency Personnel Contact Information

    · Emergency Protocols

    · Floor Plans (...don’t have one? We’ll create one for you!)

    · AVAILABLE IN FLIPCHART AND MOBILE APP FORM!

    Why get an Emergency Response Plan (ERP)?

    · It’s FREE! We do all the work for you!

    · Concise document that has all vital information in one spot

    · Easy to understand and read for all personnel

    · Access Available 24/7

    · Password secured document

    Call SERVPRO of Western Dutchess County and SERVPRO of Kingston/New Paltz today at 845-831-3600 or email us at kelly@SERVPROwdc.com to get started on your ERP!

    We’re here to help make you future damage “Like it never even happened”.

    Commercial Cleaning For Your Business: Keeping it Local with SERVPRO

    6/14/2016 (Permalink)

    Photo depicts a test cleaning of a before and after ceiling of the facility.

    This commercial building was required to complete an inspection and needed a general cleaning done in their facility. SERVPRO of Western Dutchess County & SERVPRO of Kingston/New Paltz came in and did a test cleaning of the facility to show the client the end results. The customer was extremely satisfied & overjoyed with the results.

    No job is too big or too small for SERVPRO to handle. We can handle duct cleaning, carpet cleaning, terminal kitchen cleanings and post construction cleaning!

    SERVPRO of Western Dutchess County & SERVPRO of Kingston/New Paltz is here to make your cleaning & damage “Like it never even happened”.

    Call us today for a FREE estimate! You can reach us at 845-831-3600 or 845-255-4334. We are available 24/7 to assist you! 

    Dutchess & Ulster County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

    6/13/2016 (Permalink)

    Basements can easily flood from heavy rains in any Dutchess & Ulster County home.

    A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Ulster & Dutchess County basement could flood, including: 

    • A blocked or failed sewer lateral pipe
    • Heavy rain causes surface water to pool around your home
    • Storm sewer backup
    • Sanitary sewer backup
    • Foundation drainage failure
    • Water supply-line break or hot-water tank failure
    • And many more

    Have Questions about Basement Flooding?

    Call Today - 845-831-3600

    If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

    The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Kingston/New Paltz & SERVPRO of Western Dutchess County and let our trained, professional crews handle the situation safely and correctly. We have earned the tust of hundreds of homeowners, business owners, and property professionals.

    We are Flooded Basement Specialists:

    • We are Available 24 hours/7 days per week
    • We’re a Preferred Vendor to many National Insurance Companies
    • We Bill The Insurance Directly – One Less Thing For You To Worry About
    • Our Technicians are Highly-Trained  in Water Restoration Techniques
    • We use s500 IICRC Restoration Standards
    • Advanced Inspection and Extraction Equipment

    Basement Flooded? Call Us Today – We’re Ready To Help 

    845-255-4334  or   845-831-3600

    Faster to your Dutchess & Ulster County Water Damage Event

    6/13/2016 (Permalink)

    SERVPRO of Western Dutchess County & SERVPRO of Kingston/New Paltz provides 24 hour fire & water damage service in Dutchess & Ulster County.

    Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Western Dutchess County & SERVPRO of Kingston/New Paltz provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

    Faster To Any Size Disaster

    Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Western Dutchess County & SERVPRO of Kingston/Ulster arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

    Need Emergency Service? Call Us 24/7 – 845-831-3600 or at 845-255-4334

    Water Damage Timeline

    Within Minutes

    • Water quickly spreads throughout your property, saturating everything in its path.
    • Water is absorbed into walls, floors, upholstery, and belongings.
    • Furniture finishes may bleed, causing permanent staining on carpets.
    • Photographs, books, and other paper goods start to swell and warp.

    Hours 1 - 24:

    • Drywall begins to swell and break down.
    • Metal surfaces begin to tarnish.
    • Furniture begins to swell and crack.
    • Dyes and inks from cloth and paper goods spread and stain.
    • A musty odor appears.

    48 Hours to 1 Week:

    • Mold and mildew may grow and spread.
    • Doors, windows, and studs swell and warp.
    • Metal begins to rust and corrode.
    • Furniture warps and shows signs of mold.
    • Paint begins to blister.
    • Wood flooring swells and warps.
    • Serious biohazard contamination is possible.

    More Than 1 Week:

    • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
    • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

    About SERVPRO of Western Dutchess County & SERVPRO of Kingston/New Paltz

    SERVPRO of Western Dutchess County & SERVPRO of Kingston/New Paltz specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Dutchess County 24 Hour Emergency Water Damage Service

    6/13/2016 (Permalink)

    SERVPRO of Western Dutchess County provides 24 hour fire and water damage restoration service in Dutchess County.

    SERVPRO of Western Dutchess County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

    We Answer the Phone Ready to Help
    Call Today - 845-831-3600

    We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Western Dutchess County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

    What to Expect

    When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

    Our SERVPRO Representative will ask several questions:

    • Your name and contact information
    • Your insurance information (if applicable)
    • The street address of the water-damaged home or business
    • When did the flooding or water damage occur?
    • What caused the water damage (if known)?
    • Is there electricity available (on-site)?

    About SERVPRO of Western Dutchess County

    SERVPRO of Western Dutchess County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Restoring Your Dutchess County Commercial Property After A Water Damage Event

    6/13/2016 (Permalink)

    Commercial Water Damage Events Present Unique Challenges

    Flooding and water damage events at Dutchess County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

    Restoring Commercial Properties Presents Unique Challenges

    Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

    About SERVPRO of Western Dutchess County

    SERVPRO of Western Dutchess County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Meet Our Crew 

    Does your Dutchess County Home have a mold problem?

    4/12/2016 (Permalink)

    Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

    • Mold is present almost everywhere, indoors and outdoors.
    • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
    • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
    • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
    • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
    • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

    If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

    If You See Signs of Mold, Call Us Today – 845-831-3600

    Tips to Prevent Home Fires

    1/28/2016 (Permalink)

    Use these tips to help prevent house fires

    According to U.S. News, “Each year, roughly 3,400 people are killed in home fires or by burn injuries, making them the third-most-common cause of accidental deaths at home”. They have provided five tips that can help to prevent home fires.

    Fire Threat: Cooking

    · Stand by your pan! Don’t walk away while the stove or cooktop is on. This can lead to a fire very quickly.

    Fire Threat: Heating

    · A space heater needs 3 feet of clear space all around it in all directions, keeping it away from draperies, furniture, bedspreads, people, and pets .

    · Chimneys should be inspected and cleaned before each heating season begins.

    Fire Threat: Smoking

    · Take it outside. There are usually less combustible items outside than there are inside.

    Fire Threat: Electrical

    · Check all of your electrical cords to ensure that they are in good shape, and  replace any that are worn out. In addition, make sure you are not overloading circuits and that one receptacle has one plug.

    Fire Threat: Candles

    · Consider going to battery-operated candles. They are fake but they are so much safer! It’s easy to forget to put out a candle when leaving a room.

    Reference: Mullins (U.S. News) Top 5 Tips to Prevent House Fires. http://money.usnews.com/money/personal-finance/real-estate/articles/2008/09/25/top-5-simple-ways-to-prevent-home-fires?page=2

    Duct Cleaning

    1/12/2016 (Permalink)

    HVAC filter AFTER a duct cleaning was performed.

    This is a photo of a filter after a duct cleaning was conducted in a commercial building. By completing the duct cleaning, the air quality has improved in the building for all employees. According to NADCA, "Heating, ventilation, and air conditioning (HVAC) systems have been shown to act as a collection source for a variety of contaminants that have the potential to affect health, such as mold, fungi, bacteria, and very small particles of dust. The removal of such contaminants from the HVAC system and home should be considered as one component in an overall plan to improve indoor air quality."

    Call us today at 845-831-3600 for a free estimate! 

    Equipment Spotlight: Desiccant Dehumidifier

    1/6/2016 (Permalink)

    Desiccant Dehumidifier being used on a Large Loss Project.

    A desiccant dehumidifier has a moisture absorbing wheel inside the unit. The wheel is made of silica gel – which is the desiccant (drying) element. Air enters the unit through an opening and travels through the silica gel impregnated wheel. When the air reaches the other side of the wheel it is dry and pushed out of the unit by a high static blower.

    Tips for Preventing Broken Pipes

    1/1/2016 (Permalink)

    Broken pipes can lead to major water damage in your home or office.

    It's getting very cold out there and winter is upon us! Don't be caught with broken pipes and water throughout your home! Here are some tips from the Insurance Information Network of California(2013) to prevent this from occurring:


    1. Disconnect all garden hoses and other outside hose connections. If possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets. 

    2. Insulate all exposed pipes located in your basement, under your home, on outside walls or in attics. For pipes with northern exposures, use heat tape according to the manufacturer's instructions. (Improper usage may cause a fire) 

    3. Set the thermostat to at least 55 degrees even when your home is vacant or unoccupied during the winter. If you plan to be away during cold-weather months, have someone regularly check your home to make sure it's staying warm enough to prevent freezing. 

    4. Winterize sprinkler systems according to the manufacturer's recommendations. Blowing out excess water with a compressor may be the best way to prevent frozen and broken pipes. If you have a swamp cooler, winterize it by disconnecting the water source and clearing the line. 

    5. Very important tip is knowing how to shut off the water supply if a pipe bursts. Quick action can minimize damage significantly!

    SERVPRO® has Water Shutoff Tags that we can supply people to help prepare them in case of a broken pipe!

    Contact us today at  845-831-3600 if you’d like a complimentary tag!

    Preparing for Hurricane Season!

    5/28/2014 (Permalink)

    June 1st marks the official start of hurricane season.

    Here are some tips for you to follow to help prepare for the unexpected!

    Hurricane Tips:

    1. A “watch” is issued when there is a threat of hurricane conditions within 24-36 hours. A “warning” is issued when hurricane conditions are expected in 24 hours or less.

    2. Have an emergency supply pack assembled and on-hand. Some items to include:

    • Bottled Water

    • Blankets, pillows & sleeping bags

    • Flashlights

    • Extra Batteries

    • Portable, battery operated radio

    • First Aid Kit

    • Non-perishable food items for family members, as well as pets

    • Non-electric can opener

    • Prescription Medication

    • Cash and credit cards

    • Sturdy shoes such as sneakers and work boots

    3. Protect your windows by boarding them up before the hurricane strikes.

    4. Trim back branches from trees to avoid falling debris.

    5. Check into your home and auto insurance to see exactly what is and is not covered.

    6. Set up an emergency communication plan with family members and friends in case of an emergency.

    Go Green!

    5/5/2014 (Permalink)

    Did you know SERVPRO® offers “GREEN” alternatives for some of our products? SERVPRO® is a proud member of the EPA’s Design for Environment initiative (EPA/DFE).The EPA/DFE has established a set criteria for formulating environmentally friendly cleaning products. The initiative is designed to allow chemical formulators (such as our very own in-house chemists) a resource to formulate environmentally friendly cleaning products using environmentally friendly raw materials.

    Some of the "Green" products SERVPRO® offers are:

    Benefect® Botanical Disinfectant

    SERVPRO® All Surface Green Clean

    SERVPRO® Carpet & Upholstery Green Clean

    SERVPRO® Window Green Clean

    Contact us for more product information!

    Flooding Tips

    4/11/2014 (Permalink)

    You know what they say...April Showers, Bring May Flowers. Well it is time of year...rain and more rain! And with all this rain...the potential for flooding increases! In the event of water damaged caused by flooding our team is well equipped and well trained to make it "Like it Never Even Happened". Here are a few tips to help get the situation under control until we get there:

    1. Remove as much excess water as possible by mopping and blotting.

    2.Remove and prop up wet upholstery cushions to help even out the drying process.

    3. Try and wipe up the excess water from any wood furniture after removing all tabletop items

    4. Do not leaves books, newspapers, magazines or other colored items on any flooring to avoid possible staining. 

    Its that Time of year! Spring Cleaning time!

    3/25/2014 (Permalink)

    Everyone can use a little spring-cleaning in their life. Out with the old, in with the new is what they say. It’s an old tradition to help us start the spring and summer seasons clean and fresh! If you need a little help with your spring-cleaning, don’t worry. Give us a call and we will help make your home or business like new in no time! 

    What is an Ice Dam?

    2/25/2014 (Permalink)

    Ice dams form when heated air melts roof snow downward into water dammed behind still frozen ice. When the water that is trapped cannot flow or run through the gutter system in can backflow under the roofs shingles and into your home's inteior areas. 

    Helpful Preventative Tips: Pipe Breaks

    1/14/2014 (Permalink)

    Pipe Breaks are one of the most common water damages that we receive from December to March at SERVPRO. When water freezes it expands. Therefore, if water freezes in a pipe, the pipe can expand enough to the point that it bursts. However, it’s not necessarily the frozen water that caused the direct burst. It is the water pressure between the ice and the closed faucet. That pressure is enough to break a pipe and cause a  water damage in your home or office.

    Helpful Preventative Tips:

    · Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.

    · Keep a slow trickle of water flowing through faucets, especially if the pipes run through unheated or  uninsulated areas of your home and business.

    · Keep your home at a temperature no lower than 55°F (12°C).

    · When going away, ask a friend or neighbor to check your house daily to make sure it’s warm enough to prevent freezing.

    · Seal leaks that allow cold air inside where pipes are located. Use caulk or insulation to keep the heat in.

    · Insulate pipes in crawl spaces and the attic. These exposed pipes are most susceptible to freezing.

    Happy Holidays!

    12/12/2013 (Permalink)

    The holidays are here! Many communities have local toy drives to help out this holiday season. Any little bit can help to make someone’s holiday a little more special! 

    Donate to those in need for Thanksgiving!

    11/18/2013 (Permalink)

    Thanksgiving Dinner!

    Tis the season! Donate items to your local food pantry to help make someones Thanksgiving special! Some ideas for what to donate (all non-perishable): mashed potatoes, gravy, stuffing, cranberry sauce and canned vegetables.

    Tip of the Week!

    11/6/2013 (Permalink)

    Broken Pipes

    It's getting very cold out there and winter is upon us! Don't be caught with broken pipes and water throughout your home! Here are some tips from the Insurance Information Network of California (2013) to prevent this from occurring:



    1. Disconnect all garden hoses and other outside hose connections. If possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets. 

    2. Insulate all exposed pipes located in your basement, under your home, on outside walls or in attics. For pipes with northern exposures, use heat tape according to the manufacturer's instructions. (Improper usage may cause a fire.) 

    3. Set the thermostat to at least 55 degrees even when your home is vacant or unoccupied during the winter. If you plan to be away during cold-weather months, have someone regularly check your home to make sure it's staying warm enough to prevent freezing. 

    4. Winterize sprinkler systems according to the manufacturer's recommendations. Blowing out excess water with a compressor may be the best way to prevent frozen and broken pipes. If you have a swamp cooler, winterize it by disconnecting the water source and clearing the line. 

    5. Very important tip is knowing how to shut off the water supply if a pipe bursts. Quick action can minimize damage significantly!

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